Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Jul 7, 2026
The contact owns a 2022 Honda Odyssey. The contact stated that while driving over bumps, the vehicle made an abnormal, increasingly loud squeaking sound. The vehicle was taken to a dealer, where the failure was identified as a defective driver’s side rear coil spring that required replacement; however, the part was on backorder. The vehicle was not repaired and remained in the dealer's possessio... Read more
Incident date: Jul 7, 2026
I am filing a safety and compliance complaint regarding execution of Federal Recall Campaign #26V365 by Valley Stream Acura and sales fraud by Paragon Acura. I purchased this 2016 Acura MDX from Paragon Acura on May 29, 2026. I have driven it only 550 miles, placing it strictly within the statutory New York State 60-Day Used Car Lemon Law Warranty window. A certified 6-page independent ASE forensi... Read more
Incident date: Feb 25, 2026
Driving and all of sudden rear windshield shattered glass flying scared me! Took it dealership and technician inspected vehicle and quoted that it shattered due to wires getting hot and shattered the glass. Of course isn't covered on my insurance but other consumers having same problems. My insurance company will not pay for rental while it's being repaired and it's costing me get it fixed.
Incident date: Feb 25, 2026
The 2025 Chevrolet Equinox EV suffers from a severe engineering design flaw in its front dashboard that creates a critical safety hazard. Under normal daylight driving conditions, the design of the dashboard surface produce an extreme, blinding glare across the inside of the windshield. This intense reflection completely obliterates the driver's forward line of sight. Because this visual obstructi... Read more
Incident date: Apr 1, 2025
Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.
Fire
Incident date: Apr 1, 2025
Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.
Fire
Incident date: Jul 1, 2026
Head gasket failure, coolant leaking into cylinder 1 and 3. Car stuttering when try to accelerate and has trouble getting up to speed on highway. Coolant mixing with oil, rear main seal leak. It is available for inspection currently at dealership where it was diagnosed. My safety was jeopardized because I barely can accelerate on the highway causing cars to tail gate me and potentially crash into ... Read more
Incident date: Jul 6, 2026
I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally. Shortly afterward, the vehicle displayed a “Reduced Acceleration – Drive with Care” warning message and vehicle performance was significantly reduced. The air condition... Read more
Incident date: Jul 7, 2026
These tires are not safe for off-road to highway use. After transitioning to the highway from a gravel driveway, I noticed that rocks were stuck in the treads. A significant about of rocks became dislodged and start to contact my vehicles underbody steps. I feel as if this can create significant and costly problems for the vehicles that are following close or perhaps behind in any manner. Large ro... Read more
Incident date: Jul 7, 2026
These tires are not safe for off-road to highway use. After transitioning to the highway from a gravel driveway, I noticed that rocks were stuck in the treads. A significant about of rocks became dislodged and start to contact my vehicles underbody steps. I feel as if this can create significant and costly problems for the vehicles that are following close or perhaps behind in any manner. Large ro... Read more
Incident date: Jun 27, 2026
There are multiple systems that have failed in the vehicle: — Lane Keeping Assist Problem — Collision Mitigation System Problem — Auto High Beam Problem — Adaptive Cruise Control System — Road Departure Mitigation System Problem Here’s the issue, I’ve seen multiple people with this issue saying it’s related to the camera system. I’ve reported it multiple times and to the dealer... Read more
Incident date: Jun 6, 2026
Abs module shut down causing truck to lose control. Now all drive train systems are locked out
Crash
Incident date: Jun 22, 2026
We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through th... Read more
Crash
Incident date: Jul 4, 2026
Engine misfiring and low compression
Incident date: Jul 2, 2026
The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front door, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was ... Read more
Incident date: Jul 2, 2026
The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front door, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was ... Read more
Incident date: Jul 6, 2026
The contact owns a 2022 Ford Bronco Sport. The contact stated that while driving approximately 45-50 MPH, the check engine warning light illuminated, and the vehicle made an abnormal chugging sound and was losing motive power. The contact had received four recall notification letters for NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet... Read more
Incident date: May 1, 2026
I am experiencing a serious safety issue with my 2026 Volkswagen Tiguan. While the vehicle is in motion—either moving forward or in reverse—it will unexpectedly shift itself into PARK and engage the electronic parking brake. This has occurred several dozen times and creates an extremely dangerous situation, increasing the risk of a collision, injury, or other catastrophic accident. The Volkswa... Read more
Incident date: Aug 5, 2025
The contact owns a 2022 Chevrolet Yukon. The contact stated that while driving at an undisclosed speed, an abnormal knocking and ticking sound emanated from the engine before the vehicle stalled. The vehicle was towed to a local dealer, where it was diagnosed with total engine failure, requiring replacement. The vehicle was not yet repaired. The contact stated that the current engine was a replace... Read more
Incident date: Jun 5, 2026
Previous report filed 07/02/2026
Crash
Incident date: Mar 27, 2026
NHTSA / Center for Auto Safety Formal Complaint Vehicle Information: * Year / Make / Model: 2014 Ford F-150 * Component Category: Service Brakes, Hydraulic / Anti-Lock Brake System (ABS) * Affected Part: ABS Hydraulic Control Unit (HCU) / Valve Assembly (Part # DL3Z-2C215-A / DL3Z-2C215-C) Incident / Issue Summary: I am reporting a critical safety concern involving a failure of the Anti-Lock Brak... Read more
Incident date: Mar 27, 2026
On 2026-07-05, my car started except the digital instrument panel was blank/black. This meant the digital gas and battery gauges weren't visible, in addition to the speedometer, etc. I tried restarting the car to see if it was a fluke but it did not come back. On 2026-07-06, the car worked fine / as expected, but after a google search, it seems like this happens to other owners as well in the pas... Read more
Incident date: May 15, 2025
The contact owns a 2019 Alfa Romeo Stelvio. The contact stated that while driving approximately 45 MPH, the vehicle suddenly stalled. On another occasion, the vehicle stalled while in a parking lot. The fuel warning light, the auto-stop warning light, and the traction control warning light were illuminated. The vehicle was initially towed to a relative's residence and later towed to a local dealer... Read more
Incident date: Jun 16, 2026
On May 10 a lighted wrench appeared on the instrument panel. The car felt as if I was loosing power. May 12 I got in the car, the wrench and check engine lights were both on. Called the dealer service department. They told me the car is not safe to drive as it cannot accelerator and will go into "limp mode". After having it towed to the Lincoln dealership, I was told the turbo in the engine failed... Read more
Incident date: May 16, 2026
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contac... Read more
Incident date: Jan 15, 2024
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 70 MPH, the vehicle suddenly experienced reduced power and hard shifting. Additionally, the steering wheel suddenly became difficult to turn while driving. The cause of the failures was not determined. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 5... Read more
Incident date: Apr 5, 2026
The contact owns a 2013 Ford Taurus. The contact stated that while driving at 60 MPH, the electric power steering suddenly failed without prior warning. The steering pulled sharply to the right, but the driver managed to maintain control and steered the vehicle safely into a soft dirt field on the side of the road. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); how... Read more
Incident date: Jun 22, 2026
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at a low speed, the power steering failed, several warning lights illuminated, and the engine suddenly stalled. The vehicle was towed to a dealer, where the battery was replaced; however, the failure recurred two days later. The vehicle was then towed to an independent mechanic, where it was diagnosed with a failed alt... Read more
Incident date: Dec 3, 2025
Safety features on vehicle stopped working after software update was pushed to my vehicle. GPS, all cameras including backup camera and ones used for blind spots, and cruise control have all stopped working. Time displays incorrectly due to GPS issue and night mode stays on so rear view & back window stay dark making it hard to see other vehicles around me during the day. I’ve followed all recom... Read more
Incident date: Jan 2, 2026
Replaced batteries, and power steering went out, it put my vehicle out of alignment... I tried getting an alignment at local Firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion
Incident date: Jan 2, 2026
Replaced batteries, and power steering went out, it put my vehicle out of alignment... I tried getting an alignment at local Firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion
Incident date: May 31, 2026
My oil plug fell out of my jeep. Within minutes all of the oil had splattered underneath and the back of the jeep. The oil lamp went on in my jeep. From the time the oil warning came on to the seizure of the engine was a couple minutes. The jeep went into protection mode or would not allow me to go over 25 minutes. I saw the engine light come on and went straight to Mobil1, the closest place... Read more
Incident date: May 31, 2026
I purchased this vehicle believing it was safe to drive. After the sale, I discovered that the driver's seatbelt was completely broken and not properly secured. This serious safety defect was never disclosed to me before I purchased the vehicle. Had I known about this issue, I would not have purchased the vehicle or would have required it to be repaired before the sale. Selling a vehicle with a d... Read more
Incident date: Jul 4, 2026
The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.
Incident date: Jul 4, 2026
On April 3, 2026, this vehicle suffered a sudden, catastrophic mechanical failure as I was driving on US-169, in Kansas City, Mo.,l The engine seized and the fuel line ruptured resulting in an undercarriage fire with small explosions. I had to be physically extracted from the burning vehicle by a Clay County Sheriff’s Deputy, Clay County Sheriff’s Department, Liberty, Missouri (Report #CC26008... Read more
Fire
Incident date: Jul 4, 2026
On April 3, 2026, this vehicle suffered a sudden, catastrophic mechanical failure as I was driving on US-169, in Kansas City, Mo.,l The engine seized and the fuel line ruptured resulting in an undercarriage fire with small explosions. I had to be physically extracted from the burning vehicle by a Clay County Sheriff’s Deputy, Clay County Sheriff’s Department, Liberty, Missouri (Report #CC26008... Read more
Fire
Incident date: Jul 2, 2026
Lane keeping, adaptive cruise control, auto high beam lights, forward collision warning. It is available for inspection. This is the whole reason we went with this car was the safety features. Now none of the forward Saftey features are currently working because of the front safety camera failure. Have not returned to dealer since it is out of warranty now. No warning lamps before this problem sta... Read more
Incident date: Jul 2, 2026
Misfire cylinders, did extensive work to the car. Replaced spark plugs, fuel pump, thermostat, etc. coolant in cylinder walls. Evidence internal engine failure. Cracked block
Incident date: Jul 1, 2026
VEHICLE: 2015 Hyundai Sonata, 2.4L Theta II GDI engine Mileage at time of incident: [ 93k Date update performed: June 2026 Dealer/location where update was performed: Fitzgerald Hyundai Gaithersburg, MD DESCRIPTION OF PROBLEM: After my vehicle received the ECM software update issued under Hyundai Service Campaign 9C2 (ECU Software Update for Theta II Emissions Improvement, TSB 25-01-087H / 26-01-... Read more
Incident date: Jul 1, 2026
1. Severe Safety Concerns (Battery Thermal Risk & Component Interdependency) The PTC (Positive Temperature Coefficient) heater in my vehicle has failed. This component failure has completely disabled my vehicle’s air conditioning (AC) system. In the Kia EV6 architecture, the AC compressor loop is not merely a cabin comfort feature; it is intrinsically linked to the vehicle's thermal management s... Read more
Incident date: Jul 1, 2026
1. Severe Safety Concerns (Battery Thermal Risk & Component Interdependency) The PTC (Positive Temperature Coefficient) heater in my vehicle has failed. This component failure has completely disabled my vehicle’s air conditioning (AC) system. In the Kia EV6 architecture, the AC compressor loop is not merely a cabin comfort feature; it is intrinsically linked to the vehicle's thermal management s... Read more
Incident date: Jul 2, 2026
There is a frequency coming from the front of the driver's seat, steering wheel, and under the instrument panel that sends a electrical shock as you drive. If you have aluminum foil or any type of material that blocks electrical signals in the driver's seat it will shock you as well. This could definitely cause an accident while driving . This happens daily. It started in April 2026.
Incident date: Jul 3, 2026
Led adaptive headlights of the Porsche macan S. S. Has malfunctioned spontaneously. Cost to replace the headlights is $5,400. This is an $80,000 car. Asked Porsche North America to look into this. There are multiple comments on online of people complaining about LED headlights on the passenger side. Spontaneously going out and having to spend this much money to replace the light. This is a safety ... Read more
Incident date: Jul 2, 2026
The air conditioning on my 2017 Honda CR-V repeatedly failed to blow cold air. On the most recent visit, the dealer found the A/C system had no pressure and the A/C discharge hose was leaking. I paid approximately $4,162 for a discharge hose replacement and system recharge, and the A/C still does not cool afterward. This matches the known A/C compressor shaft seal defect affecting 2017-2022 CR-V m... Read more
Incident date: Jun 28, 2026
After Nissan dealership updated ECM on 6/1/2026, the MIL came on with code p0101. This causes the car to go into limo mode while driving on the highway. I took car back to Nissan who said they needed to clean the wires, which they did and cleared the code. Again while driving the car went into limo mode. Nissan now says I needed an $8,000 new computer. Again the car went into limo mode while drivi... Read more
Incident date: Dec 19, 2025
The vehicle’s BlueCruise/adaptive cruise system has repeatedly slowed unexpectedly while traveling on interstate highways. In some instances, the vehicle slowed to approximately 40 mph in a 70 mph zone without an apparent traffic reason. The system also slows excessively in curves. These events create a rear-end collision risk and require immediate driver intervention. The concern has occurred m... Read more
Incident date: Jun 1, 2026
When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and... Read more
Incident date: Jun 1, 2026
When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and... Read more