Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Apr 7, 2026
The contact owns a 2018 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled and lost motive power, with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer on several occasions and was diagnosed with airflow sensor failure. The contact was informed that ... Read more
Incident date: Aug 31, 2024
Purchased 11/2022. Drove extensively out of town and charged with fast charger destroying the battery. Had towed into dealership 3 times they cleared the code 3 times (limp mode) Dealership refuses to change battery under warranty. Due to the fire hazard the car was put in non-op August 2024. Stuck with an unsafe car can’t drive it sell it or trade it in until the battery is replaced under warra... Read more
Incident date: Apr 3, 2026
While driving at approximately 70 mph on I-76 , a “CVT HOT” warning appeared on the dashboard. Immediately after, the vehicle lost power and would not accelerate normally, creating a safety hazard in traffic. I was forced to pull over multiple times. This issue began after a recall repair was performed on the vehicle. The condition resolved temporarily after shutting the vehicle off, but the f... Read more
Incident date: Apr 3, 2026
While driving at approximately 70 mph on I-76 , a “CVT HOT” warning appeared on the dashboard. Immediately after, the vehicle lost power and would not accelerate normally, creating a safety hazard in traffic. I was forced to pull over multiple times. This issue began after a recall repair was performed on the vehicle. The condition resolved temporarily after shutting the vehicle off, but the f... Read more
Incident date: Mar 1, 2026
Air bag light stays on and seatbelt light comes on even when nothing is in seat.
Incident date: Mar 1, 2026
Air bag light stays on and seatbelt light comes on even when nothing is in seat.
Incident date: Apr 5, 2026
I am reporting a recurring safety issue with the vehicle’s auto engine stop/start system. When the vehicle comes to a stop, the engine sometimes shuts off normally (other time only the auto-brakes engage, but engine stays on), but then the system behaves unpredictably. The engine attempts to restart with a violent jolt, causing the entire vehicle to shake. This occurs even when I am fully sto... Read more
Incident date: Apr 5, 2026
I am reporting a recurring safety issue with the vehicle’s auto engine stop/start system. When the vehicle comes to a stop, the engine sometimes shuts off normally (other time only the auto-brakes engage, but engine stays on), but then the system behaves unpredictably. The engine attempts to restart with a violent jolt, causing the entire vehicle to shake. This occurs even when I am fully sto... Read more
Incident date: Apr 5, 2026
I am reporting a recurring safety issue with the vehicle’s auto engine stop/start system. When the vehicle comes to a stop, the engine sometimes shuts off normally (other time only the auto-brakes engage, but engine stays on), but then the system behaves unpredictably. The engine attempts to restart with a violent jolt, causing the entire vehicle to shake. This occurs even when I am fully sto... Read more
Incident date: Apr 6, 2026
Today when we attempted to back out of our driveway, the ABS came on unexpectedly and stopped the vehicle for no reason (spilling my hot coffee in my lap). I set the parking brake and got out of the car and walked around the back but there was no obstacle in the way or under the vehicle. I got back in, tried again and it locked up again. I then backed up the rest of the way, shifted to drive an... Read more
Incident date: Apr 6, 2026
Today when we attempted to back out of our driveway, the ABS came on unexpectedly and stopped the vehicle for no reason (spilling my hot coffee in my lap). I set the parking brake and got out of the car and walked around the back but there was no obstacle in the way or under the vehicle. I got back in, tried again and it locked up again. I then backed up the rest of the way, shifted to drive an... Read more
Incident date: Mar 3, 2026
The contact's fiancé owns a 2023 Nissan Rogue. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling); the vehicle experienced rough idling, and the vehicle lost motive power while driving with the RPM elevated. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The contact stated that wh... Read more
Incident date: Apr 5, 2026
Incident Date: 04/05/2026 Vehicle Speed: 65–70 MPH Location: [XXX] Component: Engine / Power Train / Fuel System Summary of Safety Defect: While traveling at highway speeds (65–70 MPH) with four passengers (including two children), the vehicle suffered a sudden, catastrophic engine failure without any prior warning or symptomatic noise. The Malfunction Indicator Light (MIL) began flashing r... Read more
Incident date: Apr 5, 2026
Incident Date: 04/05/2026 Vehicle Speed: 65–70 MPH Location: [XXX] Component: Engine / Power Train / Fuel System Summary of Safety Defect: While traveling at highway speeds (65–70 MPH) with four passengers (including two children), the vehicle suffered a sudden, catastrophic engine failure without any prior warning or symptomatic noise. The Malfunction Indicator Light (MIL) began flashing r... Read more
Incident date: Apr 5, 2026
Incident Date: 04/05/2026 Vehicle Speed: 65–70 MPH Location: [XXX] Component: Engine / Power Train / Fuel System Summary of Safety Defect: While traveling at highway speeds (65–70 MPH) with four passengers (including two children), the vehicle suffered a sudden, catastrophic engine failure without any prior warning or symptomatic noise. The Malfunction Indicator Light (MIL) began flashing r... Read more
NISSAN
PATHFINDER
(2015) — POWER TRAIN
Apr 7, 2026
Incident date: Apr 6, 2026
CVT judder problems on acceleration
Incident date: Apr 6, 2026
I own a 2021 Nissan Leaf subject to open recall R25C8 (NHTSA Campaign 25V655) for fire risk during Level 3 DC fast charging. The recall was issued October 2025. Nissan’s stated remedy target was late March 2026. As of today, April 6, 2026, no remedy has been provided. The affected component is the lithium-ion battery pack and its charging system. The vehicle is equipped with a CHAdeMO DC fast ch... Read more
Incident date: Apr 6, 2026
I own a 2021 Nissan Leaf subject to open recall R25C8 (NHTSA Campaign 25V655) for fire risk during Level 3 DC fast charging. The recall was issued October 2025. Nissan’s stated remedy target was late March 2026. As of today, April 6, 2026, no remedy has been provided. The affected component is the lithium-ion battery pack and its charging system. The vehicle is equipped with a CHAdeMO DC fast ch... Read more
Incident date: Apr 6, 2026
Headlights on Nissan Altima started to dim, even when replacing bulbs. There was a settlement to get the bulbs replaced: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Apr 6, 2026
Three out of the four door lock actuators have gone bad. It’s the front driver side door, rear driver side door, and rear passenger side door. That’s not normal wear and tear, that’s a defect and it’s a safety issue.
Incident date: Apr 6, 2026
I don't have any problem with my car but the dealer is taking to long to fix the recall i need to register my vehicle 4/22/2026
Incident date: Mar 26, 2026
The contact owns a 2018 Nissan Titan. The contact stated that while driving approximately 40 MPH over a ramp in the road, there was a loud banging sound coming from the front passenger’s side of the vehicle. Later, while depressing the brake pedal, there was a scraping sound coming from the front passenger’s side wheel, and the vehicle started jerking and vibrating and failed to properly stop ... Read more
Incident date: Apr 3, 2026
The contact owns a 2025 Nissan Rogue. The contact stated that after entering the vehicle and closing the door, the rear window shattered. There was no impact on the rear window to shatter. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 9,541.
Incident date: Jun 1, 2023
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle stalled while driving. While accelerating, the vehicle stalled. There was an abnormal revving of the engine while accelerating. The driver pulled over and restarted the vehicle. The engine and oil light warning lights were illuminated. The contact related the failure to NHTSA Campaign N... Read more
Incident date: Apr 6, 2026
Backup camera image intermittently goes out and just shows a mostly black image. It appears to match a previous recall that does not yet cover our model year (2023): 24V071000. The image can sometimes be restored by slamming the hatchback shut, but it is not a permanent fix.
Incident date: Apr 6, 2026
Backup camera image intermittently goes out and just shows a mostly black image. It appears to match a previous recall that does not yet cover our model year (2023): 24V071000. The image can sometimes be restored by slamming the hatchback shut, but it is not a permanent fix.
Incident date: Apr 6, 2026
Backup camera image intermittently goes out and just shows a mostly black image. It appears to match a previous recall that does not yet cover our model year (2023): 24V071000. The image can sometimes be restored by slamming the hatchback shut, but it is not a permanent fix.
Incident date: Mar 6, 2026
I brought this car in August 2022 and now out of no where the rear breaking collision system is randomly malfunctioning. There will be nothing near my vehicle or in the line of sight and when you reverse it just slams on breaks and will continue to doo so very few seconds causing loud grinding. this will stop for a few days or weeks and randomly starts up again which causes problems when parking o... Read more
Incident date: Mar 6, 2026
I brought this car in August 2022 and now out of no where the rear breaking collision system is randomly malfunctioning. There will be nothing near my vehicle or in the line of sight and when you reverse it just slams on breaks and will continue to doo so very few seconds causing loud grinding. this will stop for a few days or weeks and randomly starts up again which causes problems when parking o... Read more
Incident date: Mar 6, 2026
I brought this car in August 2022 and now out of no where the rear breaking collision system is randomly malfunctioning. There will be nothing near my vehicle or in the line of sight and when you reverse it just slams on breaks and will continue to doo so very few seconds causing loud grinding. this will stop for a few days or weeks and randomly starts up again which causes problems when parking o... Read more
Incident date: Apr 1, 2021
I purchased my car with 7 miles in it. Within 3 months of having it the key fog stopped locking the doors. Went to the dealership and they did nothing but told me it would be $174 a door to fix. With a car on the show room floor you shouldn't be having issues that soon
Incident date: Mar 27, 2026
I have 2026 Nissan rogue rock creek. I opened my back driver passenger door set my purse down, closed the door and the rear windshield exploded.
Incident date: Aug 31, 2025
Dear National Highway Traffic Safety Administration (NHTSA), I am submitting a formal safety complaint regarding my 2022 Nissan Leaf due to repeated and sudden battery failure that has created unsafe driving conditions. Over the past several months, my vehicle has experienced severe and unpredictable battery drain. Even after a full charge (approximately 100 miles indicated), the battery rapidly... Read more
Incident date: Aug 31, 2025
Dear National Highway Traffic Safety Administration (NHTSA), I am submitting a formal safety complaint regarding my 2022 Nissan Leaf due to repeated and sudden battery failure that has created unsafe driving conditions. Over the past several months, my vehicle has experienced severe and unpredictable battery drain. Even after a full charge (approximately 100 miles indicated), the battery rapidly... Read more
Incident date: Feb 2, 2026
The system malfunctioning is the front sensor braking. My safety and others were put at risk with this because multiple times my car has braked me and or completely stopped me because it’s malfunctioning , it happens while I am on a busy street and someone even almost rear ended me because my car braked out of nowhere. It’s called “Phantom Braking”. No, the problem has not been confirmed b... Read more
Incident date: Feb 2, 2026
The system malfunctioning is the front sensor braking. My safety and others were put at risk with this because multiple times my car has braked me and or completely stopped me because it’s malfunctioning , it happens while I am on a busy street and someone even almost rear ended me because my car braked out of nowhere. It’s called “Phantom Braking”. No, the problem has not been confirmed b... Read more
Incident date: Mar 31, 2026
I recently bought a 2019 Nissan Altima SR and when I got it home I noticed the door locks weren't locking or unlocking on 3 doors! The salesman didn't mention any problems with the car and I inspected it and didn't notice this until I got it home. This is a safety issue and everything should work on a vehicle when one buys it. There were no warnings and I have a family with two teen kids and one ... Read more
Incident date: Mar 31, 2026
I recently bought a 2019 Nissan Altima SR and when I got it home I noticed the door locks weren't locking or unlocking on 3 doors! The salesman didn't mention any problems with the car and I inspected it and didn't notice this until I got it home. This is a safety issue and everything should work on a vehicle when one buys it. There were no warnings and I have a family with two teen kids and one ... Read more
Incident date: Apr 3, 2026
About 15 minutes after starting car and about 5 miles, I was making a right turn from a stop sign. Made almost a complete turn and the car stopped moving. Engine revved from depressing accelerator and car did not move (except for backwards due to being on an incline). Applied the brakes. Looked to make sure I was in gear and I was. Display said D for drive and gear selector was in D. For abou... Read more
Incident date: Jan 7, 2026
The contact owns a 2024 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 26V080000 (Engine). The contact stated that while attempting to start the vehicle on two occasions, the vehicle failed to start immediately. During the first failure to start, the vehicle started after several minutes with the transmission, check engine, and front radar obstruction warning lights illu... Read more
Incident date: Jan 7, 2026
The contact owns a 2024 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 26V080000 (Engine). The contact stated that while attempting to start the vehicle on two occasions, the vehicle failed to start immediately. During the first failure to start, the vehicle started after several minutes with the transmission, check engine, and front radar obstruction warning lights illu... Read more
Incident date: Jan 7, 2026
The contact owns a 2024 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 26V080000 (Engine). The contact stated that while attempting to start the vehicle on two occasions, the vehicle failed to start immediately. During the first failure to start, the vehicle started after several minutes with the transmission, check engine, and front radar obstruction warning lights illu... Read more
Incident date: Apr 1, 2026
Vehicle: 2023 Nissan Kicks SR Incident Detail: On April 1, my son was involved in an auto accident. According to my son, he was traveling at approximately 20–30 mph. Upon approaching slowed traffic, my son applied the service brakes; however, the vehicle failed to decelerate or stop. To mitigate the impact, my son veered to the right. Despite this evasive maneuver, the front-left side of the N... Read more
Crash
Incident date: Apr 1, 2026
Vehicle: 2023 Nissan Kicks SR Incident Detail: On April 1, my son was involved in an auto accident. According to my son, he was traveling at approximately 20–30 mph. Upon approaching slowed traffic, my son applied the service brakes; however, the vehicle failed to decelerate or stop. To mitigate the impact, my son veered to the right. Despite this evasive maneuver, the front-left side of the N... Read more
Crash
Incident date: Apr 1, 2026
Vehicle: 2023 Nissan Kicks SR Incident Detail: On April 1, my son was involved in an auto accident. According to my son, he was traveling at approximately 20–30 mph. Upon approaching slowed traffic, my son applied the service brakes; however, the vehicle failed to decelerate or stop. To mitigate the impact, my son veered to the right. Despite this evasive maneuver, the front-left side of the N... Read more
Crash
Incident date: Apr 3, 2026
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experi... Read more
Incident date: Apr 2, 2026
ENGINE MALFUNCTION WARNING - LIMP MODE ACTIVATED 6 times within a year of ownership. CAR LOSES POWER WHILE DRIVING, RPM NOT RESPONSIVE, SPEED DROPS AND STAYS AROUND 40 MILES PER HOUR. RECALLS HAVE BEEN “ADDRESSED” BUT NO REMEDY.
Incident date: Apr 2, 2026
ENGINE MALFUNCTION WARNING - LIMP MODE ACTIVATED 6 times within a year of ownership. CAR LOSES POWER WHILE DRIVING, RPM NOT RESPONSIVE, SPEED DROPS AND STAYS AROUND 40 MILES PER HOUR. RECALLS HAVE BEEN “ADDRESSED” BUT NO REMEDY.
NISSAN
PATHFINDER
(2024) — STRUCTURE:BODY:HATCHBACK/LIFTGATE
Apr 3, 2026
Incident date: Dec 20, 2025
The contact owns a 2024 Nissan Pathfinder. The contact stated that while the vehicle was parked, while opening the rear hatch, there was water leaking into the vehicle from the left and right sides of the hatch door. The vehicle was taken to a dealer where it was diagnosed and determined that there were flaws with the seal, and the seal and hatch door needed to be replaced. The vehicle was partial... Read more
NISSAN
PATHFINDER
(2024) — FORWARD COLLISION AVOIDANCE
Apr 3, 2026
Incident date: Feb 15, 2026
The contact owns a 2024 Nissan Pathfinder. The contact stated that on several occasions when the vehicle was started, the RPM was excessively high, and the engine was revving excessively. The contact stated that while driving on several occasions at various speeds in rainy weather, the Forward Collision Avoidance notification activated inadvertently via the side mirrors on several occasions. The v... Read more