Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Jul 13, 2025
I am submitting this as a formal complaint regarding an ongoing and unresolved safety issue with my 2018 Nissan Maxima (VIN: [XXX] ). Despite multiple attempts to have this issue diagnosed and repaired, the problem continues without resolution. The issue occurs after driving for approximately 30 minutes. The vehicle suddenly goes into limp mode, the gas pedal becomes unresponsive, and the RPMs be... Read more
Incident date: Apr 16, 2026
Subject: Formal Complaint and Denial of Recall Reimbursement – Nissan North America To Whom It May Concern, I am filing a formal complaint against Nissan North America for refusing to reimburse $6,703 in out-of-pocket expenses related to a failed VC-Turbo engine and a faulty electronic throttle body. These components failed on October 20, 2025, and are directly associated with active, ongo... Read more
Incident date: Apr 16, 2026
Subject: Formal Complaint and Denial of Recall Reimbursement – Nissan North America To Whom It May Concern, I am filing a formal complaint against Nissan North America for refusing to reimburse $6,703 in out-of-pocket expenses related to a failed VC-Turbo engine and a faulty electronic throttle body. These components failed on October 20, 2025, and are directly associated with active, ongo... Read more
Incident date: Apr 16, 2026
Subject: Formal Complaint and Denial of Recall Reimbursement – Nissan North America To Whom It May Concern, I am filing a formal complaint against Nissan North America for refusing to reimburse $6,703 in out-of-pocket expenses related to a failed VC-Turbo engine and a faulty electronic throttle body. These components failed on October 20, 2025, and are directly associated with active, ongo... Read more
NISSAN
PATHFINDER
(2024) — UNKNOWN OR OTHER
Apr 16, 2026
Incident date: Apr 16, 2026
Sunroof “exploded” while driving and shattered. Yes, this may be inspected. Risk of glass entering the vehicle. The incident has not been inspected yet. There were not any warning messages or indicators.
Incident date: Mar 23, 2026
My ABS lights came on a couple of years ago and the Nisan repair shop said it was just a sensor issue and replaced it. When it came on again this year, it was the entire system that needed to be replaced and the service manager acknowledged that it is a known issue with this make and model of this car. In addition, my freshly out of warranty vehicle now needs a complete replacement of the air cond... Read more
Incident date: Oct 1, 2023
2020 Nissan Sentra Backup Camera. The camera periodically goes out only displaying a blue screen. Researched and discovered it was a recall. Went to the dealership and asked them and they said my cars recall was marked as completed back in 2023 to which I had no knowledge of. The issue was not resolved and was just marked as cleared without proper inspection. Dealerships are refusing to fix the re... Read more
Incident date: Oct 1, 2023
2020 Nissan Sentra Backup Camera. The camera periodically goes out only displaying a blue screen. Researched and discovered it was a recall. Went to the dealership and asked them and they said my cars recall was marked as completed back in 2023 to which I had no knowledge of. The issue was not resolved and was just marked as cleared without proper inspection. Dealerships are refusing to fix the re... Read more
NISSAN
PATHFINDER
(2013) — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Apr 16, 2026
Incident date: May 20, 2023
Odometer Fraud. The contact purchased a 2013 Nissan Pathfinder. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 93,653. It was later discovered that the mileage was approximately 209,000. The contact reported the fraud to the Secretary of State and had since found other vehicles to have been included in an odomete... Read more
Incident date: Apr 16, 2026
At approximately 18,500 miles, my 2023 Nissan Ariya experienced a brake system failure while driving. The vehicle exhibited abnormal braking behavior and reduced braking performance, creating a serious safety concern. I was able to safely stop the vehicle, but the failure could have resulted in an accident. The vehicle was taken to a Nissan dealership for inspection. The diagnosis revealed severe ... Read more
Incident date: Apr 11, 2026
The contact owns a 2024 Nissan Altima. The contact stated that while driving at 65 MPH, the contact received third-degree burns to the buttocks from the driver’s side seat warmer. The contact was in a wheelchair due to the burns, and medical attention was required. A dealer was contacted and requested to open the vehicle seats. The vehicle was not taken to an independent mechanic or dealer to be... Read more
1 injured
NISSAN
ROGUE SPORT
(2019) — UNKNOWN OR OTHER
Apr 16, 2026
Incident date: Apr 10, 2026
Radiator fan leading to engine overheating, fan fails to turn on causing high engine temperatures & AC failure. Nissan is aware of issues & takes no responsibility. Early on when vehicle experienced symptoms & under warranty, I brought vehicle in several times & was told they couldn’t find anything wrong. Since warranty has expired, we’ve had to fix once & now it’s happening again. Some symp... Read more
Incident date: Mar 26, 2026
The contact owns a 2023 Nissan Rogue. The contact had received an email from a third-party vehicle service for NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact stated that days after receiving the email, the vehicle was starting to drive sluggishly at slower speeds and failed to accelerate as needed while depressing the accelerator pedal. The contact stated that several un... Read more
Incident date: Mar 30, 2026
The contact owns a 2007 Nissan Murano. The contact stated that on several occasions, while driving or while idling, there was an abnormal sound coming from the engine compartment. On one occasion, while making a left turn, the sound from the engine compartment became louder, and the vehicle lost automotive power. The contact stated that the speedometer failed to operate as intended and remained at... Read more
Incident date: Mar 30, 2026
The contact owns a 2007 Nissan Murano. The contact stated that on several occasions, while driving or while idling, there was an abnormal sound coming from the engine compartment. On one occasion, while making a left turn, the sound from the engine compartment became louder, and the vehicle lost automotive power. The contact stated that the speedometer failed to operate as intended and remained at... Read more
NISSAN
PATHFINDER
(2023) — ELECTRICAL SYSTEM
Apr 15, 2026
Incident date: Apr 15, 2026
Car going into neutral while driving several times on the interstate
Incident date: Jan 16, 2026
On Friday 1/16/26 @ 9 am, my daughter was backing out her parking space to go to school. As she barely drove forward, the car just suddenly stopped. She got the apartment maintenance guy to take a look, and he said the steering rods were broken and the car needs to be tow. It was inside the parking lot and there was no major impact for it to be broken. Its a 2023 Rogue with only 45200 mileage on i... Read more
Incident date: Jan 16, 2026
On Friday 1/16/26 @ 9 am, my daughter was backing out her parking space to go to school. As she barely drove forward, the car just suddenly stopped. She got the apartment maintenance guy to take a look, and he said the steering rods were broken and the car needs to be tow. It was inside the parking lot and there was no major impact for it to be broken. Its a 2023 Rogue with only 45200 mileage on i... Read more
Incident date: Apr 15, 2026
Odometer Fraud. The contact purchased a 2019 Nissan Sentra. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 78,129. It was later discovered from a Carfax Report that the mileage was 86,239.
Incident date: Sep 18, 2024
We have a 2019 Nissan Leaf that I believe is covered under California's Lemon Law. We were unable to properly use the vehicle due to the fast charge DC capabilities being falsely reported by the dealership when we purchased it. We were told to stop using the DC chargers as a fire might break out, thus making the vehicle unsafe to charge at home and unsustainable for our work/life use. Several of t... Read more
Incident date: Feb 12, 2026
Head lamp on Driver side collect moisture (condensation) for no apparent reason. This vehicle was inspected at a local Nissan Dealership on 4/13/26. No exterior or interior damage noted. The moisture in the lamp causes the light from the lamp to be dim. Notice that the passenger head lamp is much brighter. I don't drive at night ....not sure if the on coming traffic can tell that I am driving a S... Read more
Incident date: Apr 14, 2026
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not expe... Read more
Incident date: Jun 11, 2025
The problem is I have that transmission in my car that nissan was sued for . Yes I received a extended warranty 85 months or 85,000 miles . My transmission started going out as soon I rolled over 85,000. Dealer told me the warranty was no good. Now it's sitting in the yard. All I can do is make the payment. Not only am I making payments but I have to keep insurance and tags for a car I can't d... Read more
Incident date: Apr 10, 2026
Driving the vehicle, and it went into limp mode. Loss power and would not accelerate. Had to drive very low speeds to get home.
Incident date: Oct 16, 2025
Passenger side window stopped going up resulting in the window being down at all times. Tried to repair with a master switch replacement was unsuccessful and replaced the window regulator but did not resolve issue. Safety issue for many.
Incident date: Oct 16, 2025
Passenger side window stopped going up resulting in the window being down at all times. Tried to repair with a master switch replacement was unsuccessful and replaced the window regulator but did not resolve issue. Safety issue for many.
NISSAN
PATHFINDER
(2013) — POWER TRAIN
Apr 14, 2026
Incident date: Apr 7, 2026
The contact owns a 2013 Nissan Pathfinder. The contact stated that while accelerating from a stop, there was a slight jerking or hesitation before the vehicle accelerated. The failure was intermittent. While driving approximately 45 MPH after stopping at a stoplight, the vehicle shuddered and pulled to the left. The contact stated that excessive force was needed to turn the steering wheel to the r... Read more
Incident date: May 20, 2023
Since 2021 my 2020 Nissan versa SR had been giving me problems with the sensors. All of the dash lights would come on. Then in 2023 my vehicle started to stall and hesitate. It’s gotten to the point where I’d be taking a left turn and I’d press the gas and my car would move a few inches. It’s become very dangerous. Even after changing the air flow sensor my car continues to have problems w... Read more
Incident date: Feb 1, 2024
The Navigation/Entertainment system randomly freezes in heavy traffic and screen goes blank in some instances. Hard reset by turning off car is required and works in some cases. This is a serious safety risk and could cause an accident resulting in injury or death. Nissan Corporate has been notified, initial response was that it needed to occur in front of a Nissan service center tech before th... Read more
Incident date: Feb 1, 2024
The Navigation/Entertainment system randomly freezes in heavy traffic and screen goes blank in some instances. Hard reset by turning off car is required and works in some cases. This is a serious safety risk and could cause an accident resulting in injury or death. Nissan Corporate has been notified, initial response was that it needed to occur in front of a Nissan service center tech before th... Read more
Incident date: Apr 10, 2026
The contact owns a 2023 Nissan Rogue. While driving at an undisclosed speed, the vehicle suddenly lost automotive power and failed to accelerate as intended. The vehicle was towed to a dealer where it was diagnosed under NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling) and Nissan ID: P4A47 (Turbo Hose). However, the dealer declined to perform the recall repairs because the turbocharger... Read more
Incident date: Apr 14, 2026
The contact owns a 2018 Nissan Rogue. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently frozen and occasionally reset while the vehicle was in reverse. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the co... Read more
Incident date: Apr 14, 2026
This is a 2023 Nissan Rogue with 16,298 miles. It is parked overnight in a garage. This morning when the garage door was opened, the rear window spontaneously exploded, sending shattered glass all over the garage. The car has not been in any accidents or had any damage, and there was no significant difference in temperature between the garage and outdoors (both around 65 degrees).
NISSAN
PATHFINDER
(2024) — SERVICE BRAKES
Apr 14, 2026
Incident date: Apr 11, 2026
The rear brakes, especially the one on the passenger side, are worn out. I took it to the dealer and they tell me that it is normal, something that is not true
Incident date: Jan 23, 2026
On January 23rd 2026, my rear window shattered while parked in the parking lot at work. I have video footage from my job’s security cameras which confirms there were no external forces involved nor, thankfully, no one was as in the vehicle at the time it occurred. This occurred while the vehicle was parked; it spontaneously shattered. The back windshield could have unexpectedly exploded while m... Read more
Incident date: Feb 19, 2026
The issue first began in February 2026, when the vehicle started showing signs of engine malfunction and poor performance, which ultimately led to a full engine replacement by an authorized Nissan dealership. After the engine replacement, the vehicle continued to experience serious and recurring drivability issues. On multiple occasions, including March 16–17, 2026, and most recently on April 1... Read more
Incident date: Feb 19, 2026
The issue first began in February 2026, when the vehicle started showing signs of engine malfunction and poor performance, which ultimately led to a full engine replacement by an authorized Nissan dealership. After the engine replacement, the vehicle continued to experience serious and recurring drivability issues. On multiple occasions, including March 16–17, 2026, and most recently on April 1... Read more
Incident date: Feb 19, 2026
The issue first began in February 2026, when the vehicle started showing signs of engine malfunction and poor performance, which ultimately led to a full engine replacement by an authorized Nissan dealership. After the engine replacement, the vehicle continued to experience serious and recurring drivability issues. On multiple occasions, including March 16–17, 2026, and most recently on April 1... Read more
Incident date: Apr 13, 2026
Odometer Fraud. The contact purchased a 2019 Nissan Altima. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 60,000. It was later discovered upon checking a Carfax Report that the mileage was 180,000.
Incident date: Feb 12, 2026
A water intrusion issue developed originating from the roof/moonroof area of the vehicle. The problem was initially diagnosed by an authorized dealership as a failure in the moonroof drain system, and the drain tubes were replaced. The repair was completed and marked as resolved. However, the leak continued after the repair. Upon further inspection, the dealership identified the source of the le... Read more
Incident date: Feb 12, 2026
A water intrusion issue developed originating from the roof/moonroof area of the vehicle. The problem was initially diagnosed by an authorized dealership as a failure in the moonroof drain system, and the drain tubes were replaced. The repair was completed and marked as resolved. However, the leak continued after the repair. Upon further inspection, the dealership identified the source of the le... Read more
Incident date: Apr 10, 2026
Back rear glass shattered for no reason is it due to faulty rear suspension or poor glass quality vehicle only has 9200 miles
Incident date: Apr 10, 2026
Back rear glass shattered for no reason is it due to faulty rear suspension or poor glass quality vehicle only has 9200 miles
Incident date: Apr 10, 2026
I was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. I was going forward towards a concrete wall. All of a sudden my car lurched forward to the wall causing damage to my car. This all happened in a matter of seconds. Speed was minimal.
Crash
Incident date: Apr 10, 2026
I was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. I was going forward towards a concrete wall. All of a sudden my car lurched forward to the wall causing damage to my car. This all happened in a matter of seconds. Speed was minimal.
Crash
Incident date: Mar 28, 2026
1. Vehicle Purchase [XXX] , an [XXX] resident of Daytona Beach, Florida, purchased a 2023 Nissan Rogue FWD SV (VIN: [XXX] ) from Daytona Nissan, delivered [XXX]. The vehicle remains under Nissan's factory bumper-to-bumper warranty. 2. March 10, 2026 — Certified Safety Inspection At 24,958 miles, Invoice [XXX] confirms Technician #3009 performed: (a) Voluntary Safety Recall Inspection — Campai... Read more
Incident date: Apr 6, 2026
The contact owns a 2024 Nissan Altima. The contact stated that while her daughter was driving at undisclosed speeds, the brakes erroneously activated, and the vehicle felt as if it was sliding while driving in the rain. The Forward Collision Avoidance warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no... Read more
NISSAN
PATHFINDER
(2019) — FORWARD COLLISION AVOIDANCE
Apr 13, 2026
Incident date: Mar 13, 2026
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at undisclosed speeds, the contact was losing control of the vehicle. The Forward Collision Avoidance warning light was illuminated, with a rattling and beeping sound coming from the vehicle. An independent mechanic was contacted; however, the vehicle was not diagnosed or repaired. The local dealer was not contacted. ... Read more
Incident date: Oct 25, 2025
Passenger side ocs control unit has failed .
Incident date: Apr 2, 2026
I am reporting a safety defect involving my 2022 Nissan Rogue related to NHTSA Recall 25V437 (engine bearing failure). Prior to complete engine failure, I experienced multiple instances of sudden loss of power while driving at highway speeds, creating a serious safety hazard. In one instance, this nearly resulted in a multi-vehicle accident in heavy traffic. The vehicle also exhibited additional... Read more