Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Apr 28, 2025
See attached vehicle repair orders/Carfax/vehicle registration. The trucks transmission has been slipping/jerking hard since I pulled off the lot at dealer ship. Its burning oil no leaks has been doing so since the day I drove off the lot at dealership. I have asked to fix or address and problem still exist. They sold vehicle as everything was working The Left head light wasn’t workin... Read more
Incident date: Apr 28, 2025
On [XXX], I purchased a 2019 Honda Civic Si (VIN: [XXX] ) from Zeigler Toyota of Racine (WI). At the time of sale, the dealership concealed critical safety-related information, including three major prior damage events (roof, front, rear), multiple Illinois auction sales, and pre-installed aftermarket suspension modifications that prevented proper rear alignment. No disclosures were made. After p... Read more
Incident date: Mar 12, 2025
Moon roof cover is sagging and interfering with visibility with the rear view mirror. There have been many incidents of the sagging occurring online in for forums. There have been no warning notices for this issue
Incident date: Mar 12, 2025
The contact owns a 2021 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experien... Read more
Incident date: Apr 25, 2025
The contact owns a 2014 Ford Escape. The contact stated that the engine was overheating and there was oil leaking from the top of the engine. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
NISSAN
PATHFINDER
(2014) - STEERING
Apr 28, 2025
Incident date: Aug 5, 2024
Driving at highway speed and steering was not normal.It made a clicking sound and steering was not smooth and hesitated. It continued at lesser speeds as well.
Incident date: Dec 24, 2024
Hyundai Ioniq EV's have a continuing issue with a component called that "ICCU". The ICCU and high voltage fuse failed even after two recalls meant to monitor that problem and update the software. Luckily, mine failed in my driveway at home which did not put me in immediate risk. However, many people have this part fail while driving on roads and highways with zero warning. There have been two ... Read more
NISSAN
PATHFINDER
(2013) - AIR BAGS
Apr 28, 2025
Incident date: Apr 17, 2025
The contact owned a 2021 GMC Denali. The contact stated that while his wife was driving at 25 MPH, the vehicle lost power steering. The vehicle failed to turn and crashed into a tree. There were no reported injuries. There were no warning lights. The contact stated that the failure was related to NHTSA Campaign Number: 21V455000 (Steering). The vehicle was taken to his residence. There was no poli... Read more
Crash
Incident date: Apr 28, 2025
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The check coolant and engine warning lights were illuminated. The vehicle was inspected by a local independent mechanic who diagnosed a misfire coming from the engine. The vehicle was not repaired. The vehicle was later towed to a local dealer, where it was diagnos... Read more
Incident date: Apr 28, 2025
Window is loosened at Lippert Metallarte entry door. VIN has not been included in recall under 24V824000
Incident date: Apr 28, 2025
Window is loosened at Lippert Metallarte entry door. VIN has not been included in recall under 24V824000
NISSAN
PATHFINDER
(2013) - FUEL/PROPULSION SYSTEM
Apr 27, 2025
Incident date: Apr 27, 2025
I bought my G6 in 2022. After about a year of having it, issues started happening. Everything was fine up until my passenger side airbag warning appeared on my radio screen and it won't go off. Could be a serious issue with the airbag. Maybe around the end of 2023 I started having problems with my power steering. I could drive down the road and all of a sudden my steering wheel would lock up. I co... Read more
Incident date: Apr 25, 2025
I was driving 15 miles an hour in a neighborhood and approached a stop sign. When I went to brake, the brakes vibrated, the steering wheel shook and I wasn’t stopping. I pushed down harder and eventually stopped just before entering the intersection. The roads were dry and smooth, no gravel, but it felt like I was sliding on gravel or ice. This has happened several times before in rough park... Read more
Incident date: Apr 26, 2025
Experience a "sticky" feeling in the steering wheel, increased effort to turn, and even difficulty controlling the vehicle, especially at higher speeds on highway.
Incident date: Apr 26, 2025
At 14000 miles my 2022 Camaro main rod bearings sized up, ruining the engine. This is the same exact 6.2 engine that is in the recalled GM trucks so I’m not sure why it is limited to just the trucks and not the Camaros as well. I was denied warranty coverage because of an intake and engine ECU calibration not performed by the dealership. I changed oil and filters regularly and the ECU calibratio... Read more
Incident date: Nov 28, 2024
Multiple occasions where the dash lights up while driving, the vehicle will slow down to 40 miles per hour while driving and notes on the dash the truck acceleration will be reduced. It has almost caused accidents while I’ve been driving on the interstate. The truck will jerk and shake and jolt. Multiple sensors have been replaced including drive shaft, crank shaft components and cooling valve c... Read more
Incident date: Nov 28, 2024
Multiple occasions where the dash lights up while driving, the vehicle will slow down to 40 miles per hour while driving and notes on the dash the truck acceleration will be reduced. It has almost caused accidents while I’ve been driving on the interstate. The truck will jerk and shake and jolt. Multiple sensors have been replaced including drive shaft, crank shaft components and cooling valve c... Read more
Incident date: Nov 28, 2024
I have a safety concern regarding Tesla's Full Self Driving (FSD) Supervised system. V13.2.8 being the latest customer version. Since the update to FSD V13 in December, I have consistently used it on a daily basis. While it performs great on City streets, it consistently caused a serious safety risk on the freeway: It habitually tailgates cars at high speeds of 70-80 mph on the freeway. It does t... Read more
Incident date: Apr 18, 2025
I have a safety concern regarding Tesla's Full Self Driving (FSD) Supervised system. V13.2.8 being the latest customer version. Since the update to FSD V13 in December, I have consistently used it on a daily basis. While it performs great on City streets, it consistently caused a serious safety risk on the freeway: It habitually tailgates cars at high speeds of 70-80 mph on the freeway. It does t... Read more
Incident date: Nov 1, 2024
I have a 2015 Ram 1500 Laramie that I've owned for just over a year. I have already had to replace the EPS rack and pinion once, due to losing all power steering while driving with my kids. I paid $1,800 for the rack and pinion with a limited warranty. The warranty is now up and I am having to buy another rack and pinion from $1,800-$2,500. When I was driving my kids to school, my steering wheel c... Read more
Incident date: Mar 1, 2025
Every time I get in or out of my car, the secure vehicle against rolling indicator light comes on.
Incident date: Apr 4, 2025
2018 Mazda CX5 2.5 ltr engine. Major oil leak that has been diagnosed as cracked or porous aluminum casting on the cylinder block. Oil is dripping consistently out of the problem area onto the manifold, causing smoke to flow into the cabin of the car and out of the hood as well. Car is currently at a Mazda dealership for a second diagnosis that confirmed the leak. Car is 3,000 miles out of warrant... Read more
Incident date: Apr 4, 2025
On January 29, 2025, while my wife was driving our 2022 Chevrolet Suburban with a 6.2L gas engine on a state highway, the vehicle suddenly lost acceleration and power to the wheels while accelerating to the posted 55 mph speed limit. This occurred without any prior warning, creating a highly unsafe situation in morning commute traffic. The vehicle was immediately taken to a Chevrolet dealership, w... Read more
Incident date: Aug 8, 2024
I was driving on a highway at speeds of 65 mph and the engine stalled on the left lane. I almost got struck by a tracker trailer. The dealer supposedly fixed the issue and a few months went by and the vehicle died again engine failure in middle of the highway.
Incident date: Aug 8, 2024
I was driving on a highway at speeds of 65 mph and the engine stalled on the left lane. I almost got struck by a tracker trailer. The dealer supposedly fixed the issue and a few months went by and the vehicle died again engine failure in middle of the highway.
Incident date: Aug 8, 2024
4/24 The check engine light was flashing and the car went into limp mode and the display noted to pull over for safety. On 4/25 We took the car to the dealer they did some reprogramming. On 4/26 the vehicle keeps loosing power when driving.. Scheduled another appointment on 4/28 to have vehicle looked at.
Incident date: Apr 25, 2025
Dangerous hop that I was experiencing and would happen on a straight away going down the interstate. I did not have to be hitting a corner for the back end to hop sideways on me. It also would happen going around a slight corner. So pretty much, it happened no matter what when Id hit bumps at higher speeds. But it most definitely was a dangerous scenario for my truck and Ford should not take that ... Read more
Incident date: Jan 27, 2025
The contact owns a 2018 Honda Odyssey. The contact stated while driving at an undisclosed speed, the contact drove over a pothole and the front passenger’s side curtain air bag deployed unintendedly. No warning light was illuminated. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the ... Read more
Incident date: Jan 1, 2022
My back up camera barely works now. Most of the times that I back up the screen is blue or black. Very rarely it will work. I brought it into my local for dealer and they said moisture somehow got into the sealed connector and started corroding the metal in there making it a bad connection. They told me I needed a new wire harness for over $500 and I don’t have the money to fix it. So now my bac... Read more
Incident date: Feb 1, 2025
Check engine light illuminated followed by unresponsive throttle. Pulled over and the car immediately stalled. Would not restart. Came back with code P1450. There's an open recall for that exact code for 2015-2018 focus, however the 1.0L supposedly "not affected" so my vehicle is not eligible.
NISSAN
PATHFINDER
(2013) - FUEL SYSTEM, GASOLINE
Apr 25, 2025
Incident date: Apr 15, 2025
The contact owns a 2019 Mercedes-Benz C300. The contact stated that while at a stoplight, there was an abnormal odor of fuel inside the vehicle. The contact stated that the vehicle failed to respond as needed. The vehicle was restarted and shut off independently. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 21V961000 (Fue... Read more
NISSAN
PATHFINDER
(2022) - STEERING
Apr 25, 2025
Incident date: May 30, 2022
Randomly at start up, it says "power steering assist fault" We took it to Ford and they couldn't recreate the problem because it was happening at random, and they said they couldn't fix it as it wasn't having the problem at the time. Now it's permanent, we have no power steering assist and is very unsafe for my mother to drive.
NISSAN
PATHFINDER
(2022) - LATCHES/LOCKS/LINKAGES
Apr 25, 2025
Incident date: May 30, 2022
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate intermittently unintendedly unlocked. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) and was repaired under the recall. The dealer could not confirm where and when the vehicle was repaired. Th... Read more
NISSAN
PATHFINDER
(2022) - ELECTRICAL SYSTEM
Apr 25, 2025
Incident date: May 30, 2022
ABS module failed at 46000 miles. Cannot drive the vehicle due to this problem. Code C2200-49 internal failure. When hitting brakes in rain, tires lock up. Stability control is also off, cruise control does not work. The part to repair this truck are unavailable. Part # 68295368AB Dealership mechanics are telling me to buy on used one on ebay and have them install it. They said there are 3600 ... Read more
Incident date: Apr 16, 2025
Bought the car used with around 30k miles on it from a dealership. Since then have only needed to get 2 oil changes done. Engine stalled while driving one day and noticed weird noises coming from under the hood. Had the car towed to the Kia dealership on Mon. 4/14. Car has been sitting at the dealership waiting on the manufacturer to approve replacement of the engine due to the recall. It should n... Read more
Incident date: Apr 16, 2025
The contact owns a 2017 Hyundai Veloster. The contact stated that on three separate occasions while driving at undisclosed speeds, the vehicle went into LIMP Mode with the check engine warning light flashing on the instrument panel. The vehicle had been towed and driven to the dealer and an independent mechanic to be repaired. The contact was informed by the dealer and an independent mechanic that... Read more
Incident date: Mar 28, 2025
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that e... Read more
Incident date: Apr 18, 2025
Driving on interstate at 70mph while it was raining. Signaled and changed lanes. Steering wheel started jerking left and right and the power steering light flickered on and off. The steering wheel stopped jerking and the power steering light remained on. I no longer had power steering and car was difficult to control. The emergency braking assist light came on as well. Was able to get off the inte... Read more
Incident date: Apr 18, 2025
Nothing on my steering wheel that controls dash works
Incident date: Apr 18, 2025
Power steering rack and pinion
Incident date: Apr 18, 2025
Power steering rack and pinion
Incident date: Apr 24, 2025
I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move—it just wouldn’t respond like it normally does. A few days after that, I was sitting at a red light with my foot on the... Read more
Incident date: Apr 7, 2025
Purchased a new Infiniti QX60 2025 from dealership, within ~4650 miles and approximately 5 months since date of purchase, even before first ever oil change, still within its break-in period and had never been to a repair shop or modified since purchase, major safety concerns started to occur. 1.The front left wheel clunking noise at low or higher speeds and in straight line or turning, it was fou... Read more
NISSAN
PATHFINDER
(2014) - UNKNOWN OR OTHER
Apr 24, 2025
Incident date: Mar 18, 2025
To whom it may concern, I am writing to formally report a recurring safety-related issue with my 2016 Chevrolet Malibu. The vehicle consistently displays a “Shift to Park” warning message, even when the gear selector is properly in the Park position. This malfunction prevents the car from turning off completely and poses a serious safety and reliability concern. This issue first occurred whi... Read more
Incident date: Sep 19, 2024
I lease a car through Carvana, and they informed me that the car was safe and properly inspected. In the first 2 weeks, I took the Chevrolet to a certified dealership for a routine inspection. I was informed that the vehicle has severe mechanical and electrical issues. The engine needs to be replaced entirely because they found shredded metal pieces in the engine oil. The car also requires an enti... Read more
Incident date: Apr 20, 2025
Wife was driving 2024 Mazda CX-30 with (bought demo from dealer in February with 2500 miles on it and now 4006 miles) daughter ([XXX]) in passenger seat. Airbag deployed with no warning or malfunction lights or alerts prior. Knocked my daughter across the vehicle, startled and traumatized both of them. They were able to safely pull into a shopping center parking lot. Got vehicle towed to the deale... Read more
Incident date: Apr 23, 2025
Wife was driving 2024 Mazda CX-30 with (bought demo from dealer in February with 2500 miles on it and now 4006 miles) daughter ([XXX]) in passenger seat. Airbag deployed with no warning or malfunction lights or alerts prior. Knocked my daughter across the vehicle, startled and traumatized both of them. They were able to safely pull into a shopping center parking lot. Got vehicle towed to the deale... Read more
Incident date: Mar 13, 2025
Vehicle has the 2.0 EcoBoost Turbo engine. The original engine produced same issues, mechanic found coolant intrusion at around 78,000 mi and replaced it for around $6,000 out of pocket in March of 2023. Logged everything with the local Ford to ensure new engine warranty stayed intact. Now the replaced engine is experiencing the same and also more concerning issues. Starting in Late January early ... Read more
Incident date: Mar 13, 2025
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a fail... Read more
Incident date: Mar 13, 2025
The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a fail... Read more