Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
NISSAN
PATHFINDER
(2019) - ELECTRICAL SYSTEM
May 5, 2025
Incident date: May 5, 2025
As reported by many other drivers on this website and all over the internet that 2019 having ignition switch problem in 2019 Volkswagen jettas. I started having the same problem aswell. This has happened several time already and now I am scared to drive this car on the highways. It is clearly mentioned that 2019 and 2020 ignition systems are faulty than why vw is not helping people who have those ... Read more
Incident date: Sep 1, 2024
I have had this car for about two years. A year ago I was having issues with the car stalling, and the check engine light. I took the car in and it was "fixed". I have to get oil changes very frequently, and still have to top up my oil in between changes. I made my appointment for this current recall. While waiting for the recall, my check engine light came on. My car displays all of the symptoms... Read more
Incident date: Jul 25, 2024
I was driving for approximately 6 hours in the rain. When I returned to my home location and filled my vehicle,I only got 14 mpg. Nirmally 17-19mpg. So I figured its been a while since Ive changed thecair filter. So I proceeded to change the air filter. It was completeky saturated with water.I am surprised I made it back through the mountanious area w no cell phone connectivety w passengers. I res... Read more
Incident date: May 3, 2025
As I was turning a corner, my steering wheel completely locked up on me. I was stuck in the middle of the street trying to get my car to turn into our driveway. Thankfully, I was able to alert incoming traffic through my horn that I was there and stuck. This could’ve been a near death experience and I am uncomfortable driving any Acuras at this time.
Incident date: Apr 30, 2025
The front and rear crossmembers have significant rust. The front has holes and chunks of metal missing due to rust corrosion. The rear has flaking and is deeply pockmarked with rust. These are structural components. Failure can lead to a crash.
Incident date: Apr 30, 2025
Knock sensor code P1326 has set my car into limp mode twice from getting wet after a car wash once and the other driving on a rainy day. Both times the dealership has replaced the knock sensor. The car suddenly loosing power on the highway going 65pmh and stock at only able 2k rpm is not safe. It's a known issues that yet to receive a recall or at least permanent fix.
NISSAN
ROGUE SPORT
(2019) - FORWARD COLLISION AVOIDANCE: WARNINGS
May 3, 2025
Incident date: Apr 28, 2025
I was driving on [XXX] in St Louis County Missouri during rush hours traffic. I experienced a blow out on my drivers front tire. I was surrounded by lots of heavy traffic from passenger cars to tractor trailer going more than 60 mph. I slowly got to the right shoulder. Modot and the state highway patrol blocked the traffic away from us while AAA changed my tire. After I was ready to leave I no... Read more
Incident date: Jan 31, 2025
Because of well known water intrusion into the cabin from the firewall, over time the seat risers rust away, and then the compromised metal breaks, at which point the front of the seat is no longer bolted into the floor board. The seat swings backward uncommanded, and may is likely to startle driver, and cause crash. While the seat is swung backward, the driver has NO CONTROL OVER HIS POSITION IN ... Read more
NISSAN
PATHFINDER
(2015) - ENGINE
May 3, 2025
Incident date: Feb 18, 2025
MY 2021 TAHOE ENGINE LIGHT CAME ON 4/26/2025 AS WELL AS IT BEGAN RIDING ROUGH. SCHEDULED SERVICE ON 5/01/2025 WHICH I WAS INFORMED COST OF FAILURE ENGINE DIAGNOSIS REPAIR WOULD COST ME $5,000 UP TO $15,000 TO REPAIR. MY VEHICLE IS BASICALLY NEW AND WHY IS MY VEHICLE NOT INCLUDED IN THE ENGINE FAILURE RECALL? HOPEFULLY IT IS AN OVERSIGHT. AS A VALUED CUSTOMER PLEASE ADVISE, THANKING YOU IN ADVANCE.
Incident date: Apr 11, 2025
Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc.
Incident date: Apr 7, 2025
Driving my KIA on a highway, no engine light came on and it slowed down and eventually turned off. Tried starting it and heard rattling noise. Had it towed to KIA dealer in Fargo, ND and told me it was normal wear and tear.
Incident date: May 18, 2023
Often our car seat belt with get stuck between the bottom of the seat and the arm rest of the booster seat. This is a huge safety concern because if we have to get out quickly it may get wedged between the arm rest and cup holder area.
NISSAN
PATHFINDER
(2019) - ELECTRICAL SYSTEM
May 2, 2025
Incident date: Jan 13, 2025
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms p... Read more
NISSAN
PATHFINDER
(2019) - ENGINE AND ENGINE COOLING
May 2, 2025
Incident date: Jan 13, 2025
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had... Read more
Incident date: May 2, 2025
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not expe... Read more
Incident date: Apr 22, 2025
*The weatherstripping on the Ford edge has been an ongoing issue since new and there should be a formal recall. The noise from the freeway is extensive and the weatherstripping needs constant attention. *If you search ford edge weather stripping issues, there's a gazillion forums with people with the same issues. This needs to be a formal recall so that I don't have to keep replacing or adjustin... Read more
Incident date: May 2, 2025
The contact owns a 2016 Ford Edge. The contact stated that when she placed the vehicle into reverse, the rearview camera displayed a distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The contact stated that failure occurred during the hot ... Read more
Incident date: May 2, 2025
1/16/25 Van brought to Honda of Kenosha to complete fuel pump recall. Advised work was complete. 3/30/25 While driving, my van completely turned off. Creating an unsafe situation as I wasn’t parked but with engine running & van in drive. Van was towed to repair shop 3/3/25. When they opened on 3/31/25, I contacted them to explain what happened. Mechanic said it sounded like a fuel issue. I expla... Read more
Incident date: Feb 23, 2025
The motor to the lock in the gas tank makes a very loud sound and doesn’t appear to work properly
NISSAN
PATHFINDER
(2022) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
May 2, 2025
Incident date: Mar 28, 2025
While using adaptive cruise control, the car automatically applies brake in full force eventhough there is no object in front of the car. Almost cause couple accidents where there are cars behind me. This happened multiple times in one trip (500 miles trip)
NISSAN
PATHFINDER
(2022) - ENGINE
May 2, 2025
Incident date: Mar 28, 2025
Engine started knocking. Excessive use of oil in vehicle. Even after putting oil in and getting the oil changed several times, the vehicle constantly leaks and is consuming massive amounts of oil.
Incident date: Jan 10, 2025
Vehicle Make/Model/Year: 2022 Honda Odyssey Date of Incident: 5-1-25 Mileage at Incident: 30,000 Summary of Incident: While my 2022 Honda Odyssey was fully stopped in traffic with my foot firmly on the brake pedal, the vehicle unexpectedly lurched forward and struck the car in front of me. Just before or during the lurch, the brake system warning light appeared on the dashboard. I did not have my... Read more
Crash
Incident date: Jan 10, 2025
I was coming home after work, before I got home I stopped at the gas station to fill up my tank, after I filled up my tank I start driving home but while on my way home my truck wasn’t speed as I expected and it only goes maximum of 10mph and I was confused, I stop and check my truck see what happens but there is no sign since there was no sign I get on my truck and start driving to home, after ... Read more
Incident date: May 1, 2025
Auto restart failed. Vehicle failed to move forward at a red light. Dash instructed to place vehicle on park then press the engine start-stop button hence restarting in the middle of the road presenting a safety hazard, cars behind me almost tail ending mine. People were honking and I couldn’t move fast enough. Why is the Honda dealer saying they will charge $222 to inspect to see if it’s a ... Read more
Incident date: Mar 1, 2025
The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Previously, a... Read more
Incident date: May 1, 2025
Purchase the truck [XXX]. In January of 2025 it started to feel like the engine was slipping. Near the end of February, it was getting worse and the locks started locking/unlocking on their own. The vehicle stalled two separate times while driving on a main road. The first couple days of March, the car stalled, again on the road while the locks went crazy. Then, on [XXX], after I had pulled out o... Read more
Incident date: Apr 7, 2025
The contact owns a 2018 Honda CR-V. The contact stated that while driving at 30 MPH and making a right turn, the steering wheel was sticking. No warning light was illuminated. The vehicle was taken to the dealer, but no cause for the failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,955.
Incident date: Apr 7, 2025
I was driving to work at 45 miles/hour and the car's engine cut out. My life was at risk because the car cut out without warning while I was driving. When the car stopped working, I called the dealership, and they came to take the car away. The car didn't give any warning or display any warning messages beforehand. The car has been at the dealership for a month and they still haven't repaired it.
Incident date: Mar 19, 2025
On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pres... Read more
Incident date: Apr 18, 2025
Car transmission replaced with only 38,000 miles. Car shutters, skip gears, loss of power. Very dangerous especially when pulling out from side road on to main road. Transmission problem starts out as intermittent at first, so you never know when it will happen next. Lots of near misses where I would have been rear ended, due to shifting problems. New Transmission is already starting to shift... Read more
Incident date: Apr 18, 2025
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by ... Read more
Crash
1 injured
Incident date: Apr 18, 2025
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by ... Read more
Crash
1 injured
Incident date: Apr 2, 2020
the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile war... Read more
Incident date: Apr 2, 2020
the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile war... Read more
Incident date: Apr 2, 2020
An over the air software update was sent and has messed up my car causing it to not sleep, run high voltage and 12v battery down. I have lost 4g connectivity after this update as well.
Incident date: Apr 29, 2025
Transmission completely destroyed. Transmission known to have various problems had in shop twice and still not right! Total cost so far is 4800 dollars
Incident date: Apr 29, 2025
The contact owns a 2017 Ford Mustang. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to Auto Zone, where the contact was informed that there was misfire in the engine. The vehicle was then taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #2. The dealer recommended that the long block... Read more
Incident date: Jan 1, 2023
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 65 - 70 MPH, there was a knocking sound coming from the vehicle and the vehicle shut off. There were unknown warning lights illuminated. The vehicle was towed to an unknown location. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined... Read more
NISSAN
PATHFINDER
(2015) - ENGINE
Apr 30, 2025
Incident date: Jul 18, 2024
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arr... Read more
Incident date: Apr 27, 2025
While driving the vehicle will wobble, shake and make grinding noises at lower speeds and at higher speeds.
Incident date: Apr 26, 2025
For several years my 'check hybrid engine' followed by turn off engine. The dealership can not figure out the cause. Twice in the last month the engine has automatically shut off when the "check hybrid engine' warning light displays. I nearly had an accident because the brakes are much weaker when the engine shut off. Kia dealership is unable to find the source of the problem and says the car ... Read more
Incident date: Apr 29, 2025
While actively driving into an intersection, driving on the street and or stopped at a light or at a stop the vehicle will shut off, the lights on the dashboard will sometimes be on, other times go completely black, a notification pops up on the dashboard saying "engine not in P". There is no way I'm aware of to re create this action. My children's safety as well as mine has been put at significan... Read more
Incident date: Apr 1, 2025
I am formally submitting a vehicle defect complaint regarding my 2016 Lexus RX 450h, which is experiencing premature and extensive paint degradation, including clear coat peeling, flaking, and fading. This issue is not due to environmental exposure or neglect, but rather a clear indicator of a factory defect related to substandard paint application and adhesion failure. This concern directly alig... Read more
Incident date: Sep 30, 2024
I was involved in an accident. I was traveling through a green light and a car was coming towards my driver side, they failed to yield. I attempted to accelerate and my transmission slipped prior to impact. I have tried to address this concern with Ford in the past and have reported the vehicle jerks on acceleration and when slowing down. You can feel the transmission slip when it is attempting to... Read more
Crash
Incident date: Apr 25, 2025
The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the ... Read more
Incident date: Aug 29, 2024
On March 29, 2025, I was driving my 2022 ZR2 approximately 55mph around a winding road when the vehicle suddenly shut down. No warning lights or other indicators alerted me to impending failure. My 81-year-old mother was in the truck with me at the time. By the grace of God I was able to get the truck pulled over. The vehicle was towed to the dealership where it was diagnosed with engine seized. I... Read more
Incident date: Feb 2, 2025
When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes m... Read more
Incident date: Mar 1, 2025
Engine failed at 142,000 miles. No prior indications or warning lights. Cam roller failed on cylinder #7 intake causing rod to throw through head cover, and valve to drop into cylinder #7 piston which damaged piston and disable engine. I have been advised that this was caused by the Variable Displacement mode the engine goes into when not under load, for better fuel economy. I have also been advis... Read more
Incident date: Feb 17, 2022
car spontaneously caught fire while driving, without any warning, with smoke first coming from the air vents followed by smoke from under the bonnet then visible fire engulfing the front of the car, it was serviced 6 weeks prior without any concerning findings on the mechanical or electrical components. 911 was called and fire was extinguished and insurance claim filed, currently being investigate... Read more
Fire