Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 97,402 complaints for NISSAN

Incident date: Jul 17, 2025

The contact owns a 2021 Chevrolet Blazer. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the transmission was slipping gears before the vehicle lost motive power. The contact stated that the vehicle failed to drive forward or move while in reverse. The check engine warning light was illuminated. The vehicle was towed to the residence. The co... Read more

Incident date: Mar 11, 2026

My wife was driving the vehicle to work this morning XXX around 730am on the [XXX] near [XXX] and the vehicle just cut off while driving at high speed. All the lights were activated on the dashboard. The steering wheel locked, the brakes stopped working, and the car would not accelerate. The vehicle died mid drive placing her in a dangerous life threatening predicament within this heavily trucked ... Read more

Incident date: Mar 11, 2026

Transmission faulty, loud, clunky and hard shifting! Service transmission now alert and code P0747

Incident date: Jun 22, 2026

My car is having issues with downloading the software and installing it. It usually happens during the summer. 2025 summer i booked an appointment and visited the Tesla Service center. They diagnosed and told me the ECU is having trouble and need to replace same. Its cost around USD 4K. My car faced this issue right after the warranty is over. First the High Voltage batter died next day the warran... Read more

Incident date: Jun 22, 2026

Incident date: Jul 13, 2026

Wireless phone charging pad overheats phone to the point the phone turns off. Concern for possible fire hazard due to how hot the phone gets. In July 2026 the dealer was advised of issue. Dealer referred me to Infinity Consumer Affairs who said they consulted with their engineers and there is nothing they can do about this known issue.

Incident date: Jul 13, 2026

The contact owns a 2025 Honda Odyssey. The contact stated that while depressing the brake pedal and stopping at a traffic light, the gear shifter independently shifted to park(P). The vehicle was turned off and restarted, and the vehicle then operated as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle wa... Read more

Incident date: Jun 11, 2026

*The black water tank of our 2024 Forest River NoBo 20.4 was found to be leaking. Upon inspection, it was discovered that the factory installed tank heating pad applied to our black water tank suffered a severe electrical and structural malfunction. The carbon fiber heating element inside the pad was found to be bent, concentrating heat to an extreme degree. The element experienced a high-resistan... Read more

Incident date: Jul 20, 2026

I just experienced a 2nd engine stall event. I was driving thru a neighborhood at 25 mph in 5th gear, lifted off the gas pedal as I approached a 90 degree uphill turn, and in the middle of the turn (approx 20 mph) the engine stalled and I lost all propulsion. I retired from Stellantis after 16 years working as a contract transmission calibrator, so I am very familiar with what happened. When I ... Read more

Incident date: Jul 17, 2026

The contact owns a 2025 Honda CR-V. The contact stated that while driving on a toll road, there was an abnormally loud sound coming from the engine and vehicle started losing automotive power and the vehicle decelerated unintendedly. The vehicle was later towed to a local dealer who inspected the engine and discovered metal shavings inside the engine oil. The cause of the engine failure was not ye... Read more

Incident date: Jul 16, 2026

Odometer Fraud. The contact purchased a 2015 Honda Accord. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 166,907 and at the time of registration, it was discovered that the mileage was 285,636.

Incident date: Jul 16, 2026

After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep back, but the issues remain. I`ve tried to do the inspection and the Jeep faile... Read more

Incident date: Jul 16, 2026

Incident date: Aug 1, 2025

While driving through a tunnel in Boston, MA, the vehicle shut off completely without warning and could not be restarted. The dashboard displayed multiple warning lights and the engine would not crank (clicking sound only). I was stranded inside an active tunnel in live traffic, requiring a Massachusetts State Police response and a tow. The dealer diagnosed a shorted starter, and during the same r... Read more

Incident date: Jul 13, 2026

I am currently burning through 2.5 quarts of oil approximately every 800 miles.

Incident date: Feb 20, 2025

While driving on the highway (50mph), the sunroof had shattered unexpectedly. The sunroof itself was not open, but the visor was open so the glass fell into the car, onto the driver, the passenger and into the backseats. The glass shattering sounded like a gunshot which startled us while on the highway, and the broken glass cut the driver.

Incident date: Jun 18, 2026

There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on h... Read more

Incident date: Jul 18, 2026

While driving only at 35 miles per hour down the XXX in [XXX] my panoramic sunroof suddenly bursts. A loud pop sound. This would have popped all over my body if I didn’t have cover up. This is an extreme problem as someone can die from this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jul 2, 2026

PAWS system component failure causing the steering angle to misalign, throttle response to decrease, and drivability to decrease severely

Incident date: Jul 16, 2026

At approximately 100,000 miles vehicle began shuddering at 25mph and 35mph. At 103,000 miles the transmission needs a full rebuild. Im told this is a $7,500 repair job and I still owe over $20,000.00.

Incident date: Jul 9, 2026

The sunroof panel being cracked on this car is a well known and documented issue. There have been several recalls for it just not on my specific model. Yet I’m just like them, stuck with a broken in half sunroof panel that let water seep in and ruin my sunroof twice now, and the only fix is to pay $4500. This is insanely high for the small panel I’m talking about.

Incident date: Jul 9, 2026

The car was driving on the highway and out of nowhere the car just stopped in the middle of the highway. I brought it to my mechanic who said the car was rapidly consuming oil and my cars engine was seizing. and he safely brought me and the car to Atlantic Hyundai where I had bought the car to have them diagnose and fix the issue. After several days they diagnosed the issue as a simple oil pan iss... Read more

Incident date: Jul 18, 2026

I am submitting this complaint regarding the positive battery terminal fuse block (battery terminal/fusible link assembly) on my 2022 Kia Sportage. The component is currently installed on the vehicle and is available for inspection upon request. I purchased this vehicle in 2024, when it was only about two years old. Because of the vehicle's age, I did not expect to experience major electrical prob... Read more

Incident date: Jul 18, 2026

Incident date: Jul 16, 2026

Electriconic braking moduel with "Check Brake" indication light and"Hybrid System Warning! and vehicle will come to a stop and warning flights will flash until you turn off the vehicle sit for 10-20 minutes. Brakes will not work and vehicle loses power. Battery has been replaced and large 140 fuse in trunk of vehicle and no improvement. KIA states no recall on my vehicle, but my vehicle has had t... Read more

Incident date: Jul 17, 2026

Re: Driver Safety Downgrade Stemming from Recent Software Update Complicating Tire Pressure Display Accessibility I am writing as the owner of a 2025 Kia Niro HEV to express my concerns regarding a recent software update that altered how tire pressure information is accessed on the instrument cluster. Prior to the update, tire pressures were available through the steering wheel page button, allo... Read more

Incident date: Jul 17, 2026

Brake lights icons stay on mechanic at Toyota dealership state need new brak master cylinder and booster

Incident date: Jul 17, 2026

The contact owns a 2006 Ford Crown Victoria. The contact stated that while reversing, the vehicle was sluggish. The contact applied more pressure to the accelerator pedal; however, the vehicle unintendedly shifted into drive (D), accelerated, and struck the rear of a parked, unoccupied vehicle while blocking oncoming traffic. The contact stated that upon shifting into reverse (R) a second time and... Read more

Crash

Incident date: Jun 19, 2026

I am writing to request immediate assistance with our Jeep, which has become a serious safety hazard for our family. We purchased the jeep less than 2 years ago and over the past three months it has repeatedly failed to start or has stalled unexpectedly, leaving us stranded on multiple occasions. Despite taking the vehicle to dealership and other service centers four times, no one has been able to... Read more

Incident date: Feb 19, 2026

The contact owns a 2019 Honda Ridgeline. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle hesitated and failed to accelerate as intended. The check engine and emissions warning lights were illuminated. The vehicle was taken to the dealer and was diagnosed with fuel injector failures. The contact was informed that fuel inject... Read more

Incident date: Oct 23, 2024

While driving, the vehicle displayed a "Service Shifter" warning with no prior warning lamps or symptoms. The transmission then dropped out of Drive into Neutral on its own while the vehicle was moving, causing it to roll before the vehicle automatically shifted itself into Park and applied the parking brake. The vehicle could be shifted back into Drive but repeatedly slipped out of gear into Neut... Read more

Incident date: Jul 16, 2026

Incident date: Mar 16, 2025

I'm not sure what's going on. It's telling me to start stop the car when it's running and then it will turn off and go into accessory mode even when I'm driving that's dangerous. I took it to Kia a month ago for the same thing but they said they couldn't find anything, but it has to be something if I'm not the only one saying this is happening to their car. my car doesn't even have 8000 miles on m... Read more

Incident date: Mar 16, 2025

My car was legally parked on the street near my apartment, and was hit about a month ago that left my car totaled and my trunk completely crushed in, and the back seat caved in. My car was then hit a 2nd time two weeks ago, from the back, and both times, my car ricocheted and hit the car parked in front of mine. Both times. Police said first driver had to be going at least 80 to 90 mph, and would ... Read more

Crash

Incident date: May 31, 2026

Noise while driving and over bumps and steering

Incident date: Jul 10, 2026

My 2025 Tesla AWD Cybertruck's rear driver 20" wheel came loose, creating a loud banging noise. The wheel nuts on 2 of the studs worked finger-loose, and one of the studs broke off the hub. The truck had 9000 miles on the odometer. Tesla's service dept blamed me for improperly rotating the tires, but I had never removed or replaced them.

Incident date: Jul 14, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request?Multiple components across four separate manufacturer safety recalls: (1) the high-voltage battery (Recall 68C), currently being replaced by the dealer; (2) the Hybrid Control Processor / drive system (Recall A7C); (3) the electric hydraulic power steering pump (Recall 21D); and (4) the 2.0L engine (R... Read more

Incident date: Jul 14, 2026

While operating my vehicle at road speed the electric steering rack failed. This rendered the steering inoperative. It was impossible to steer the vehicle. Not only is this situation extremely dangerous and deadly, there was no advanced warning. I received no prompts or warning lights before the incident happened. I researched and found that certain 2021 Dodge Challengers were involved in a warnin... Read more

Incident date: Jun 6, 2026

"The integrated trailer brake system abruptly fails while towing heavy loads, completely disabling trailer break stopping power and creating an imminent threat of highway crash and serious bodily injury." The sound system inherently stops working and will not produce sound from any device in the truck weather that be Hazards, Blinkers, Radio including AM,FM, Sirus Radio, Bluetooth or Car play as ... Read more

Incident date: Jun 6, 2026

The contact owns a 2015 Nissan Pathfinder. The contact stated that while driving 65 MPH, the front driver’s side curtain air bag deployed without impact. No warning lights were illuminated. The contact slowed down and veered over to the side of the road to park and inspect the vehicle. The Fire Department and the local EMT was contacted to inspect; however, there was no injury reported. The vehi... Read more

Incident date: Jul 9, 2026

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle was shaking with an abnormal sound coming from the vehicle. The instrument cluster displayed a black screen. The TPMS system malfunction warning light was illuminated. The contact inspecte... Read more

Incident date: Jul 2, 2026

The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated. The contact stated that while attempting to reverse, there was a loud sound coming from the front of the vehicle. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle ... Read more

Incident date: Jun 29, 2026

I bought the 2020 equinox May the 9th 2026 the dealership concealed a lot of things going on this vehicle and I complain to them two days after purchase he told me I was stuck with it in the meanwhile as I drive the vehicle I have had repairs done but it's something going on with the acceleration it accelerates on its own sometimes and slow to pick up speed. The steering seems to get away from me ... Read more

Incident date: Jul 15, 2026

started getting bombarded with error messages. Collision Mitigation LKA Adaptive cruise Lane Departure Mitigation Auto High Beam

Incident date: Jul 3, 2026

The contact owns a 2026 BMW 430I. The contact stated that while driving at an undisclosed speed, the vehicle stopped and independently parked. Several warning lights were illuminated. The vehicle was driven to the residence. The failure was persistent. The vehicle was taken to two dealers; however, the failure was not duplicated. The vehicle was taken to a third dealer, where it was diagnosed with... Read more

Incident date: Jul 3, 2026

Transmission Shutter. Lose of transfer of power. Needed rebuild transmission eventually. Told all was in working order untill it wasn't.

Incident date: Jul 3, 2026

While operating the vehicle it is jerking like the parking brake is activating or jerking transitioning from first and second gear. Received an alert: The powertrain control system has detected a transmission fluid over temperature condition. The engine continues to operate at a reduced power level.

Incident date: Feb 18, 2026

My vehicle experienced severe stalling, rough idling, and a strong burning smell, which match the exact defect characteristics outlined in NHTSA Campaign 26V080 for Nissan main bearing failure (The year 2026 campaign is active). The vehicle was towed to a Nissan dealership, where technicians confirmed the engine requires complete replacement. However, the dealership is currently attempting to attr... Read more

Incident date: Feb 18, 2026

On XXX I was driving from [XXX] to my sister's house in [XXX]. I was relocating to [XXX] for a job. I was pulling a U-haul trailer (6x12) that contained significantly less weight than the truck can handle. About halfway there, on back roads, the truck suddenly slowed significantly and the gas pedal was unresponsive. The light in the dashboard read Reduced Acceleration - Drive with caution. Pulled... Read more

Previous 1 2 3 4 5 ... 11 12 13 ... 1948 1949 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog