Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Apr 1, 2026
Visor on driver side fall down on face causing blockage. Paint is pealing off of vehicle.
Incident date: Nov 3, 2025
On November 3, 2025, the rear window spontaneously shattered. The vehicle was parked under the carport under cover at home and was not in motion.
Incident date: Apr 22, 2026
This is the third time my brakes have failed while driving, which seems to have something to do with the 12-volt battery. At least at first, I disconnected my 12-volt battery and reconnected it; this fixed the issue, at least for a while. The other day, I was driving down a road near my house and the brakes failed right before I came around a bend. I had to quickly press the e-brake to slow down, ... Read more
Incident date: Apr 22, 2026
This is the third time my brakes have failed while driving, which seems to have something to do with the 12-volt battery. At least at first, I disconnected my 12-volt battery and reconnected it; this fixed the issue, at least for a while. The other day, I was driving down a road near my house and the brakes failed right before I came around a bend. I had to quickly press the e-brake to slow down, ... Read more
Incident date: Apr 13, 2026
I am submitting this complaint regarding a manufacturing defect, specifically premature paint delamination of the exterior, factory-applied, Pearl White paint. The paint is lifting, bubbling, peeling and flaking exposing primer and metal. This damage did not result from impact, environmental exposure, improper maintenance, or misuse. The vehicle was inspected at a certified autobody repair faci... Read more
NISSAN
PATHFINDER
(2020) — TIRES
Apr 23, 2026
Incident date: Mar 14, 2026
See attached document for complaint.
Incident date: Apr 19, 2026
I was mailed a letter about a recall for engine bearings. When i called the dealership, they told me they did not have the parts and that Nissan would reach out. Then i received another letter so i called back and scheduled an appt. Before the appointment, the car started exhibiting stalling behavior which included causing me hit a pot hole. Then critical engine warning lights came on, so Nissan t... Read more
Incident date: Apr 19, 2026
I was mailed a letter about a recall for engine bearings. When i called the dealership, they told me they did not have the parts and that Nissan would reach out. Then i received another letter so i called back and scheduled an appt. Before the appointment, the car started exhibiting stalling behavior which included causing me hit a pot hole. Then critical engine warning lights came on, so Nissan t... Read more
Incident date: Apr 19, 2026
I was mailed a letter about a recall for engine bearings. When i called the dealership, they told me they did not have the parts and that Nissan would reach out. Then i received another letter so i called back and scheduled an appt. Before the appointment, the car started exhibiting stalling behavior which included causing me hit a pot hole. Then critical engine warning lights came on, so Nissan t... Read more
Incident date: Apr 22, 2026
On 4/22/26, while driving on a main road, my 2022 Nissan Rogue with about 74000 miles displayed an engine malfunction warning and went into reduced power mode. This created a safety concern because the vehicle lost normal power and acceleration. This is a safety concern because the vehicle lost power in traffic. I had the vehicle inspected by a Nissan dealer, who diagnosed a failed EGR pressure se... Read more
Incident date: Apr 15, 2025
The contact owns a 2015 Nissan Altima. The contact stated that while driving at various speeds, the headlights were very dim. Due to the failure, the high beam headlights were activated while driving in low light conditions. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, and the contact was informed that the headlight ass... Read more
Incident date: Apr 23, 2026
I closed the passenger door on my car and the rear window disintegrated.
Incident date: Apr 23, 2026
I closed the passenger door on my car and the rear window disintegrated.
Incident date: Apr 9, 2026
The contact owns a 2026 Nissan Armada. The contact stated that while driving at an undisclosed speed, the infotainment center independently blinked on and off. The rear-view camera displayed an error message of the rear wheels. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving forward or while ... Read more
Incident date: Apr 9, 2026
The contact owns a 2026 Nissan Armada. The contact stated that while driving at an undisclosed speed, the infotainment center independently blinked on and off. The rear-view camera displayed an error message of the rear wheels. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving forward or while ... Read more
Incident date: Apr 13, 2026
UNKNOWN - engine developed knock that could potentially lead to catastrophic engine failure during normal driving conditions, causing loss of control or inability to stop. NTB19-057a is a technical service bulletin issued by manufacturer - cylinder 7 scuffing with a short block or complete engine replacement as the fix. Manufacturer will not replace engine outside of vehicle warranty period, even ... Read more
Incident date: Apr 21, 2026
I feel like the manufacture has failed to remedy recall 25V-655 in a timely manner. Not being able to fast charge is not a workable solution for the function of the car.
Incident date: Apr 14, 2026
I was hit by a school bus on the interstate and my air bags didn't deploy. My car is throwing a code that all 4 did.
Crash
1 injured
Incident date: Dec 31, 1969
I purchased this vehicle from a private owner. I see that there was a recall on the transmission and since there are no recalls at the moment I believe the original owner must have had it repaired. I am having the same problem as the original recall with the transmission. Since it was a safety recall, I would think that this is also a safety issue. Can a car be recalled again if the problem still ... Read more
Incident date: Mar 10, 2026
While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approxi... Read more
Incident date: Mar 10, 2026
While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approxi... Read more
Incident date: Mar 10, 2026
While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approxi... Read more
NISSAN
PATHFINDER
(2022) — UNKNOWN OR OTHER
Apr 22, 2026
Incident date: Apr 18, 2026
I am writing regarding the defective condition of the 2022 Nissan Pathfinder (approx. 16,431 miles) purchased on Nov 10, 2025. With the onset of spring, the A/C system has failed, blowing only ambient air. This aligns with known manufacturer defects: Jump Tube Defect (PC899/PC939): Faulty seals causing refrigerant leaks. A/C Amplifier (NTB23-033A): Irregular airflow and spontaneous surges. Notably... Read more
NISSAN
PATHFINDER
(2026) — UNKNOWN OR OTHER
Apr 21, 2026
Incident date: Feb 7, 2026
The speed sign reading technology reads the S.R road signs as speed limit signs. I have a 25 model and it does not do this. The 2026 model is equipped with the pro pilot system which is not on the 2025 model.
NISSAN
PATHFINDER
(2026) — ELECTRICAL SYSTEM
Apr 21, 2026
Incident date: Feb 7, 2026
The speed sign reading technology reads the S.R road signs as speed limit signs. I have a 25 model and it does not do this. The 2026 model is equipped with the pro pilot system which is not on the 2025 model.
Incident date: Feb 7, 2026
The vehicle reads the speed limit signs improperly and the adaptive cruise control will speed up the vehicle to the improper speed limit. For instance it is 45 mph on SR 70 in TN and the vehicle will read the speed limit as 70 mph and take off up to 70 mph on it's own. Very dangerous. Took it to 2 dealers and they are unable to fix the problem.
Incident date: Feb 7, 2026
The vehicle reads the speed limit signs improperly and the adaptive cruise control will speed up the vehicle to the improper speed limit. For instance it is 45 mph on SR 70 in TN and the vehicle will read the speed limit as 70 mph and take off up to 70 mph on it's own. Very dangerous. Took it to 2 dealers and they are unable to fix the problem.
Incident date: Feb 7, 2026
The vehicle reads the speed limit signs improperly and the adaptive cruise control will speed up the vehicle to the improper speed limit. For instance it is 45 mph on SR 70 in TN and the vehicle will read the speed limit as 70 mph and take off up to 70 mph on it's own. Very dangerous. Took it to 2 dealers and they are unable to fix the problem.
Incident date: Apr 13, 2026
The battery does not charge. Warning lights activated to check EV system. This first occurred about two months ago. Dash lights spontaneously resolved, but MIL light has remained on in Nissan App since that time. Dealership service initially said to return with vehicle when dash light and message reappeared. Potential garage/house or parking lot fire as there exist reports of 2026 LEAFs spontane... Read more
Incident date: Apr 13, 2026
The battery does not charge. Warning lights activated to check EV system. This first occurred about two months ago. Dash lights spontaneously resolved, but MIL light has remained on in Nissan App since that time. Dealership service initially said to return with vehicle when dash light and message reappeared. Potential garage/house or parking lot fire as there exist reports of 2026 LEAFs spontane... Read more
Incident date: Apr 13, 2026
The battery does not charge. Warning lights activated to check EV system. This first occurred about two months ago. Dash lights spontaneously resolved, but MIL light has remained on in Nissan App since that time. Dealership service initially said to return with vehicle when dash light and message reappeared. Potential garage/house or parking lot fire as there exist reports of 2026 LEAFs spontane... Read more
Incident date: Apr 19, 2026
I was driving on city streets at 25 mph or less, using the Nissan Leaf e-pedal system (which automatically slows the car to a stop when you let off the accellerator), when an alert flashed up on my dashboard, saying something like: “e-pedal system disconnected, use brake pedal to stop”. There was also a check engine light and an ABS warning indicator on. When I pushed down on the brake pedal I... Read more
Incident date: Apr 18, 2026
When driving the transmission it shudders/hesitates when pressing the accelerator.
Incident date: Nov 23, 2025
The CVT transmission, which Nissan has had many issues with per the large number of class action lawsuits, failed while I was driving the vehicle on a main street in San Diego. The vehicle showed no indication (warning light) that there was any engine failure or issue. The CVT transmission just died unexpectedly while the vehicle was moving with traffic. I brought the vehicle to Mossy Nissan in Na... Read more
Incident date: Apr 21, 2026
Went to turn car on engine made knocking sounds and lost power and sputtered out. Errors came on and said "warning loss of or reduced power to the engine" as well as something else I can't remember. Every warning light came on and stayed on. Car cannot be driven and is currently being towed to Nissan.
Incident date: Apr 18, 2026
It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage the system but it did not affect the braking.
Incident date: Apr 21, 2026
The contact owns a 2024 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, the rear glass unexpectedly shattered. The contact stated that the vehicle was parked at the workplace, and camera footage provided by the Police Department confirmed that there was no external impact to the glass prior to the glass shattering. The dealer was contacted. The vehicle was not di... Read more
Incident date: Apr 19, 2026
I am unsure exactly what happened, I was driving and heard a pop look up and rear windshield was shattered, no impact, crash, and/or hit with an object. Once I looked at the window I noticed that it exploded around the window if following the contour of the shape. This was extremely weird, sudden, and dangerous especially considering I was driving on the highway, I tried emailing Nissan, however, ... Read more
Incident date: Mar 7, 2026
I am reporting an issue related to a safety recall involving the electronic throttle system on my 2025 Nissan. I scheduled two separate service appointments with Mossy Nissan Kearny Mesa (San Diego, CA) to have this recall addressed, and in both cases, the dealership failed to inspect or service the vehicle on the scheduled day. First appointment – March 6 at 8:45 AM: I dropped off my vehicle ... Read more
Incident date: Mar 31, 2026
The contact owns a 2021 Nissan Altima. The contact stated that while driving on four occasions, the front driver's side seat belt unintendedly unbuckled. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 141,000.
Incident date: Mar 28, 2026
Regarding the 2024 Titan roof, the rain cutters seem to have seam bonding and no weather stripping. The seam sealant only goes 3/4 of the way along rain cutters on the roof. This is leaving a pocket where water collects and starts to rust. Nissan should repair this under it corrosion warranty . It’s also causing an issue with the windshield where the seam sealant or bonding material is comin... Read more
Incident date: Dec 15, 2025
When my battery range falls below ~125 miles, I have extreme range fluctuations especially at freeway speeds with any hills. Because I drive over a mountain range to commute to work, I can't safely drive the car. This is a known issue related to the recall from 2024 that has not been fixed. When I first encountered the issue in December 2025, I did not know about the recall. I took it to the Nissa... Read more
Incident date: Aug 1, 2024
The dash indicates the driver side air bag is not operational. After the car starts, the air bag indicator stays on, indicating the driver's air bag is defective. If I were in an accident, the Nissan dealership told me the air bag would not deploy. The car was inspected by the dealer. The car has never been in an accident and the air bag has never deployed. But after the air bag sensor came on, it... Read more
Incident date: Jan 2, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The fuel pump assembly failed. The component is still in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine stalls or loses power unexpectedly while driving at highway speeds. This creates a high risk of a r... Read more
Incident date: Jan 2, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The fuel pump assembly failed. The component is still in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine stalls or loses power unexpectedly while driving at highway speeds. This creates a high risk of a r... Read more
Incident date: Apr 13, 2026
The contact owns a 2023 Nissan Rogue. While the contact's wife was driving at an undisclosed speed, there was an abnormal burning odor coming from the vehicle. The contact stated that seconds later, the vehicle was surrounded by smoke. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact stated that nearby drivers contacted the Police and the Fire Dep... Read more
NISSAN
ROGUE SPORT
(2020) — UNKNOWN OR OTHER
Apr 20, 2026
Incident date: Apr 15, 2026
The radiator fans in the Nissan Rogues are faulty. The AC stops working and then the car overheats causing loss of fluid and white smoke coming out from underneath the hood. The engine light didn't even come on to warn us that the car was overheating.
Incident date: Mar 26, 2026
The vehicle became inoperable at high speeds on the interstate, I-65. My husband was able to safely merge to the right shoulder to avoid any crashes. The car made some loud clunking sounds before all power was lost. The car was then towed to the nearest Nissan dealership. It took 3 business days for the dealer to look at the car. The entire engine needed to be replaced. The dealership was able... Read more
Incident date: Mar 26, 2026
The vehicle became inoperable at high speeds on the interstate, I-65. My husband was able to safely merge to the right shoulder to avoid any crashes. The car made some loud clunking sounds before all power was lost. The car was then towed to the nearest Nissan dealership. It took 3 business days for the dealer to look at the car. The entire engine needed to be replaced. The dealership was able... Read more
Incident date: Mar 26, 2026
The vehicle became inoperable at high speeds on the interstate, I-65. My husband was able to safely merge to the right shoulder to avoid any crashes. The car made some loud clunking sounds before all power was lost. The car was then towed to the nearest Nissan dealership. It took 3 business days for the dealer to look at the car. The entire engine needed to be replaced. The dealership was able... Read more