Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Sep 3, 2026
Truck has 13,000 miles Truck didnt start. Had to have some jump start. Took it to dealership. They Said battery passed but recharged it. 2 months later Truck died in the middle of a busy intersection. Could of got rear ended. I have my [XXX] child with me at all times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jul 2, 2026
My vehicle is subject to open NHTSA Recall 24V-700 (Nissan internal R24B2), for excessive lithium deposits in HV battery cells causing rapid heating during Level 3 DC fast charging, with a stated fire risk. At approximately 112,000 miles, my vehicle displayed the warning "Service EV System. Unable to restart after power off." I brought the vehicle to Dublin Nissan Service Department on July 2, 20... Read more
Incident date: Sep 8, 2026
The first incident was one week after purchasing the vehicle. All of my maintenance lights flashed on after driving my vehicle for several miles. I pulled over and immediately turned my car off and called my mechanic. He immediately came over and my lights flashed on again. He said for me to take it to the dealership. I did and when I turned off my car to go into the dealership and returned, the l... Read more
Incident date: Sep 8, 2026
The first incident was one week after purchasing the vehicle. All of my maintenance lights flashed on after driving my vehicle for several miles. I pulled over and immediately turned my car off and called my mechanic. He immediately came over and my lights flashed on again. He said for me to take it to the dealership. I did and when I turned off my car to go into the dealership and returned, the l... Read more
NISSAN
ROGUE SPORT
(2018) - POWER TRAIN
Sep 10, 2026
Incident date: Aug 26, 2026
Nissan Rogue Sport with 39,500 miles. While driving on a busy highway the vehicle all of a sudden was losing power and surging dangerously. Barely made it home. There were no warning lights. It had to be towed to a garage. There were no leaks. I was told the CVT transmission would have to be replaced. It was towed to a Nissan dealer who verified the CVT transmission would indeed need to be replac... Read more
Incident date: Sep 9, 2026
The Specific Defect: My vehicle has two active federal safety recalls: NHTSA Campaign 26V080 (internal engine bearing failure causing a severe knock) and NHTSA Campaign 26V081 (electronic throttle body malfunction). The Dealer Violations: Nissan McDonough officially diagnosed the engine as faulty but refused to execute the free engine replacement under the campaign. Nissan South Morrow attempted... Read more
Incident date: Sep 9, 2026
The Specific Defect: My vehicle has two active federal safety recalls: NHTSA Campaign 26V080 (internal engine bearing failure causing a severe knock) and NHTSA Campaign 26V081 (electronic throttle body malfunction). The Dealer Violations: Nissan McDonough officially diagnosed the engine as faulty but refused to execute the free engine replacement under the campaign. Nissan South Morrow attempted... Read more
Incident date: Sep 6, 2026
System that failed: Automatic Emergency Braking. The car is at the dealership now. My safety/others safety at risk: I was driving at about 40-45 mph and for no reason at all the emergency braking system engaged and brought my car to a screeching halt in the middle of the road. There was no reason for the emergency brakes to engage as there was nothing in front of me. The car behind me then ha... Read more
Incident date: Sep 6, 2026
System that failed: Automatic Emergency Braking. The car is at the dealership now. My safety/others safety at risk: I was driving at about 40-45 mph and for no reason at all the emergency braking system engaged and brought my car to a screeching halt in the middle of the road. There was no reason for the emergency brakes to engage as there was nothing in front of me. The car behind me then ha... Read more
Incident date: Aug 5, 2026
My car when in over 95 degree weather, literally will not have power to get up hills and starts to jerk and looses power to make the hills. When the temps outside are cooler the car works fine. I live in [XXX] and I drive long distance to work. I also have a [XXX] son that has to be in the car with me. I can’t have my car messing up all because it’s hot outside and it obviously doesn’t like ... Read more
Incident date: Jun 1, 2026
A vehicle airbag light is staying on which indicates my airbags will not work this is a common problem in a 2015 Nissan Altima SL but it is not showing up as a recall on my certain vehicle. This recently started happening at 114,000 miles. When the light first came on it would go on and off at different times it would not be every single time I started the car but now it will not shut off
Incident date: Sep 6, 2026
On September 6, 2026, the rear liftgate window of my 2023 Nissan Rogue SV AWD was discovered completely shattered while the vehicle was parked. The vehicle had been parked since approximately 7:00 a.m. and was not being driven when the glass failure occurred. There had been no known collision or prior damage to the rear glass. When the vehicle was discovered, the rear window was shattered through... Read more
Incident date: Sep 4, 2026
When starting the car a warning ⚠️ light comes on. Engine malfunction Power Reduction Service now So the car will not gain speed. I can turn the car off and restart an the light goes off. But will come back on in a couple of days.
Incident date: Sep 9, 2026
While trying to get into my vehicle my door wouldn't open. I had to open it manually with my key. Once inside, I noticed the door locks Also wouldn't lock or unlock my driver's side door. After searching into this, I fear if I dont manually lock it while in use (driving) my car door can fly open.
Incident date: Sep 9, 2026
While trying to get into my vehicle my door wouldn't open. I had to open it manually with my key. Once inside, I noticed the door locks Also wouldn't lock or unlock my driver's side door. After searching into this, I fear if I dont manually lock it while in use (driving) my car door can fly open.
Incident date: Sep 9, 2026
Service brakes, hydraulic foundation components: disc: caliper The bolts on all 4 of my tires are constantly going loose and I have problems with my front brakes never lasting as long as they should and always burn out very fast.
Incident date: Sep 9, 2026
Service brakes, hydraulic foundation components: disc: caliper The bolts on all 4 of my tires are constantly going loose and I have problems with my front brakes never lasting as long as they should and always burn out very fast.
Incident date: Sep 9, 2026
September 9, 2026: The vehicle had the same malfunction as in February 2024. The vehicle was in drive and was stopped in a parking lot. When the driver pressed the accelerator there was no response from the engine/powertrain and the vehicle did not move. The ignition was cycled and the vehicle could be moved.
Incident date: Sep 9, 2026
September 9, 2026: The vehicle had the same malfunction as in February 2024. The vehicle was in drive and was stopped in a parking lot. When the driver pressed the accelerator there was no response from the engine/powertrain and the vehicle did not move. The ignition was cycled and the vehicle could be moved.
Incident date: Feb 7, 2024
February 2024: The vehicle was in drive and was stopped at a red light. When the traffic light changed the driver pressed the accelerator. The engine/powertrain did not respond, and the vehicle did not move. The driver turned the car off, then back on. The driver was able to drive the vehicle to a safe location and inspected operator level systems. No problems could be found. Benton Nissan in Birm... Read more
Incident date: Feb 7, 2024
February 2024: The vehicle was in drive and was stopped at a red light. When the traffic light changed the driver pressed the accelerator. The engine/powertrain did not respond, and the vehicle did not move. The driver turned the car off, then back on. The driver was able to drive the vehicle to a safe location and inspected operator level systems. No problems could be found. Benton Nissan in Birm... Read more
Incident date: Aug 3, 2026
My vehicle previously had the tie rod issue repaired under the original recall\. However, the same problem has now returned\. I am experiencing a sharp/clunking noise when turning left while the vehicle is moving, which is very concerning because this involves the vehicle’s steering and suspension\. I checked Nissan’s recall information online using my VIN, and it currently states that there ... Read more
Incident date: Jul 15, 2026
The contact owns a 2019 Nissan Altima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic, where it was diagnosed with internal engine failure. The contact was informed that there was oil leaking onto the spark plugs. The cont... Read more
Incident date: Sep 1, 2026
The ECU problem is a major issue the vehicle is stalling, not starting, just malfunctioning tremendously while on the road in traffic while driving it stalls in traffic, shuts off in traffic. I was told this was a issue back in July 2017 The same issue has occurred again with safety concerns .
Incident date: Sep 1, 2026
The ECU problem is a major issue the vehicle is stalling, not starting, just malfunctioning tremendously while on the road in traffic while driving it stalls in traffic, shuts off in traffic. I was told this was a issue back in July 2017 The same issue has occurred again with safety concerns .
Incident date: Aug 31, 2026
EGR Valve failed causing the vehicle to drop from 70 MPH to Limp mode and driver having to move from fast lane to shoulder in heavy traffic.
Incident date: Jul 28, 2026
While driving the car, it seemed to slip into neutral. We took it to the dealer who does all our maintenance on the car and was told we needed to replace the transmission. The cost would be $6046.45 plus tax. The car is 10 years old, but only has 58,714 miles on it. We contacted Nissan Consumer Affairs, and they only told us that the car is outside the extended warranty of 7 years Nissan offered a... Read more
Incident date: Sep 4, 2026
Front end collision and no front end collision warnings. Air bags failed to deploy. Car was still considered a total loss.
Crash
Incident date: Sep 4, 2026
Front end collision and no front end collision warnings. Air bags failed to deploy. Car was still considered a total loss.
Crash
Incident date: Sep 4, 2026
Front end collision and no front end collision warnings. Air bags failed to deploy. Car was still considered a total loss.
Crash
Incident date: Sep 1, 2026
The contact owns a 2014 Nissan Rogue. The contact stated that while driving approximately 15 MPH, the brake pedal was depressed and the vehicle shut off unexpectedly. The vehicle was restarted, and moments later there were two popping sounds coming from underneath the vehicle before the vehicle unexpectedly decelerated and was parked. The contact exited the vehicle to inspect the vehicle and disco... Read more
Fire
Incident date: Jun 1, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving 15 MPH uphill, the vehicle stalled and went into LIMP Mode, with the check engine warning light illuminated. The vehicle was restarted; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed, and DTC P210B was retrieved. The vehicle was taken to the dealer for a recall repa... Read more
Incident date: Jun 1, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving 15 MPH uphill, the vehicle stalled and went into LIMP Mode, with the check engine warning light illuminated. The vehicle was restarted; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed, and DTC P210B was retrieved. The vehicle was taken to the dealer for a recall repa... Read more
NISSAN
VERSA NOTE
(2016) - SERVICE BRAKES, HYDRAULIC
Sep 8, 2026
Incident date: Mar 5, 2026
The contact owns a 2016 Nissan Versa Note. The contact stated that the exhaust became loose and was melting the brake line, which affected the braking system. The vehicle was driven 5 MPH to an independent mechanic, who discovered the failure. The exhaust was repaired. The independent mechanic advised the contact to replace the brake lines due to the damage caused by the exhaust system. The conta... Read more
NISSAN
VERSA NOTE
(2016) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Sep 8, 2026
Incident date: Mar 5, 2026
The contact owns a 2016 Nissan Versa Note. The contact stated that the exhaust became loose and was melting the brake line, which affected the braking system. The vehicle was driven 5 MPH to an independent mechanic, who discovered the failure. The exhaust was repaired. The independent mechanic advised the contact to replace the brake lines due to the damage caused by the exhaust system. The conta... Read more
Incident date: Sep 4, 2026
The HVAC system in my 2016 Nissan Altima produces cold air, but the airflow is not properly directed through the dashboard vents toward the occupants. Instead, the airflow is primarily directed toward the floor and windshield. This problem has continued throughout the summer of 2026. I have two children, ages [XXX] and [XXX], who ride in the vehicle. My [XXX] daughter rides in the vehicle frequen... Read more
Incident date: Sep 4, 2026
Rear windshield shattered spontaneously. I was in a restaurant drive-through and was not moving. I heard a very loud crack/bang, sounded like a shot or a brick hit my car. There was no "hole" but the entire back windshield was shattered. Once I started driving, glass started breaking away and falling into my car. There is no current recall for this, but it's a known issue for this make/model/year.
Incident date: Sep 3, 2026
Rogue got on fire. I’m a job parking lot fire department had to come and the fire.
Fire
Incident date: Sep 3, 2026
Rogue got on fire. I’m a job parking lot fire department had to come and the fire.
Fire
Incident date: Sep 3, 2026
Rogue got on fire. I’m a job parking lot fire department had to come and the fire.
Fire
Incident date: Sep 7, 2026
My 2014 Nissan Altima has experienced loss of visibility from the headlights significantly to the point of feeling unsafe driving at night. I believe the cause of these issue is due to degradation of the reflective coating within the headlamps. New bulbs installed have not improved the quality of the headlights performance leading me to believe this is caused by a fault of the headlamp assembly it... Read more
Incident date: Aug 12, 2026
To date three of the outside door handles have broken off. The driver door handle which was repaired at Riverside Nissan in May 2025 for $442. The front right passenger door handle which was broken in early 2025- and remians unrepaired. The rear right passenger door handle which broke in the latest August 2026 incident. While the driver outside door handle was broken in early 2025 , I had to... Read more
Incident date: May 15, 2026
Loss of acceleration uphill and when trying to turn onto a street. My 2026 Nissan Rogue went in on May 15, 2026. It had water valve replaced, problem not resolved. They then replaced turbo, problem not resolved. Replaced Catalytic converter because it was clogged from coolant honeycombing. Problem resolved. Out of the shop, July 13, 2026 ( In the shop over 2 months). Back in the shop on July 23, 2... Read more
Incident date: Aug 4, 2026
Vehicle is exhibiting the exact CVT/driveshaft fluid leak symptoms described in Recall 24V-304, but my VIN is currently excluded from the campaign scope.
Incident date: Jul 30, 2026
I bought my car while living in Florida from a lady that didn't drive it for a while and after I bought it I drove it i drove to Washington two and a half times. before this though it had an airbag safety issue where the airbags didn't deploy and also my gas gauge does not work correctly as well as the suspension, which the coils are not up to codes and regulation also my odometer does not work we... Read more
Crash
Incident date: Jul 30, 2026
I bought my car while living in Florida from a lady that didn't drive it for a while and after I bought it I drove it i drove to Washington two and a half times. before this though it had an airbag safety issue where the airbags didn't deploy and also my gas gauge does not work correctly as well as the suspension, which the coils are not up to codes and regulation also my odometer does not work we... Read more
Crash
Incident date: Jul 30, 2026
I bought my car while living in Florida from a lady that didn't drive it for a while and after I bought it I drove it i drove to Washington two and a half times. before this though it had an airbag safety issue where the airbags didn't deploy and also my gas gauge does not work correctly as well as the suspension, which the coils are not up to codes and regulation also my odometer does not work we... Read more
Crash
Incident date: Apr 23, 2026
Rear window exploded on its own
Incident date: Dec 23, 2023
My front and back auto collision breaking sensor keeps going off as if something is in front of me. It’s not in the back as well. Also will indicate on my dash that there is a vehicle following me too far fast or too close and there will be nothing behind me. This is very scary when I first started happening. I looked it up online and a lot of vehicles are having problems with this as well as th... Read more