Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 615 complaints for NEWMAR
NEWMAR
KOUNTRY AIRE
(2001) — STRUCTURE:FRAME AND MEMBERS
Nov 29, 2007
Incident date: Nov 21, 2007
THE KING PIN HITCH BOX FOR TOWING THE FIFTH WHEEL TRAILER HAD A CATASTROPHIC FAILURE WHILE TRAVERSING DOWN A STEEP GRADE WITH HEAVY BREAKING OF THE TOW VEHICLE. *TR
NEWMAR
MOUNTAIN AIRE
(1999) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 25, 2007
Incident date: Dec 8, 2004
1999 NEWMAR MOUNTAIN AIRE WITH DEFECTIVE REFRIGERATOR. CONSUMER STATES THAT THE REFRIGERATOR IS DEFECTIVE BECAUSE HE HAD TO REPLACE THE COOLING UNIT TWICE IN TWO YEARS. *KB THE CONSUMER RECEIVED A REFUND FOR THE PART THAT WAS REPLACED THE SECOND TIME, HOWEVER THE MANUFACTURER REFUSED TO REIMBURSE FOR THE FIRST CLAIM DUE TO THE DATE OF WHEN THE FAILURE OCCURRED. (RECALL 06E076000) *JB
NEWMAR
AMERICAN STAR
(2003) — TIRES:TREAD/BELT
Oct 22, 2007
Incident date: Jun 28, 2007
TL*THE CONTACT OWNS A 2003 NEWMAR AMERICAN STAR RV (TOW BEHIND). THE VEHICLE HAS CONTINENTAL GENERAL, SIZE 29575R225 TIRES. THE CONTACT STATED THAT ON THREE SEPARATE OCCASIONS, THE DRIVER SIDE REAR, PASSENGER SIDE FRONT, AND REAR TREAD SEPARATED FROM THE TIRES. NEWMAR INFORMED THE CONTACT TO GO TO SEARS. SEARS STATED THAT THE TIRES WERE NOT RATED FOR A TOW TRAILER. NO OTHER VEHICLE INFORMATIO... Read more
NEWMAR
AMERICAN STAR
(2003) — TIRES:TREAD/BELT
Oct 4, 2007
Incident date: Jun 28, 2007
2003 AMERICAN STAR TRAILER. THE TREAD SEPARATED FROM THE TIRES. CUSTOMER STATES THE TREAD SEPARATED 3 TIMES ON DIFFERENT TIRES. THE THIRD TREAD SEPARATION CAUSED BODY DAMAGE TO THE VEHICLE. *KB THE CONSUMER WAS INFORMED THAT THE TIRES WERE NOT THE APPROPRIATE SIZE FOR THE WEIGHT OF THE TRAVEL TRAILER.*JB
Incident date: Mar 17, 2007
7 BRAKE FAILURES, RELATED TO NHTSA CAMPAIGN ID NUMBER : 02V093000, THIS BRAKE FAILURE IS ALWAYS BEING FIXED OVER & OVER, THIS IS UNACCEPTABLE & THE MANUFACTURER SHOULD BUY THE VEHICLE BACK AS PER THE RECALL, "IF THE CONDITION IS NOT PROPERLY REPAIRED WITHIN A REASONABLE TIME, THE OWNERS MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PR... Read more
Incident date: Mar 17, 2007
7 BRAKE FAILURES, RELATED TO NHTSA CAMPAIGN ID NUMBER : 02V093000, THIS BRAKE FAILURE IS ALWAYS BEING FIXED OVER & OVER, THIS IS UNACCEPTABLE & THE MANUFACTURER SHOULD BUY THE VEHICLE BACK AS PER THE RECALL, "IF THE CONDITION IS NOT PROPERLY REPAIRED WITHIN A REASONABLE TIME, THE OWNERS MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PR... Read more
Incident date: Mar 17, 2007
7 BRAKE FAILURES, RELATED TO NHTSA CAMPAIGN ID NUMBER : 02V093000, THIS BRAKE FAILURE IS ALWAYS BEING FIXED OVER & OVER, THIS IS UNACCEPTABLE & THE MANUFACTURER SHOULD BUY THE VEHICLE BACK AS PER THE RECALL, "IF THE CONDITION IS NOT PROPERLY REPAIRED WITHIN A REASONABLE TIME, THE OWNERS MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PR... Read more
Incident date: Mar 17, 2007
7 BRAKE FAILURES, RELATED TO NHTSA CAMPAIGN ID NUMBER : 02V093000, THIS BRAKE FAILURE IS ALWAYS BEING FIXED OVER & OVER, THIS IS UNACCEPTABLE & THE MANUFACTURER SHOULD BUY THE VEHICLE BACK AS PER THE RECALL, "IF THE CONDITION IS NOT PROPERLY REPAIRED WITHIN A REASONABLE TIME, THE OWNERS MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PR... Read more
NEWMAR
MOUNTAIN AIRE
(2004) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Aug 15, 2007
Incident date: Jun 6, 2007
TL*THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE, MODEL NUMBER 3778. WHEN THE CONTACT TOOK HER VEHICLE IN FOR SCHEDULED MAINTENANCE, THE DEALER STATED THAT ALL FOUR ROTORS WERE CRACKED ON THE OUTSIDE. THE DEALER STATED THAT THE FAILURES WERE CAUSED BY HEAT. THE TECHNICIAN STATED THAT THEY HAVE NEVER SEEN ROTOR FAILURE OF THIS MAGNITUDE AND COULD BE DUE TO A MANUFACTURER DESIGN FLAW. THE MANUFAC... Read more
NEWMAR
KOUNTRY STAR
(2007) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Aug 10, 2007
Incident date: Jan 1, 1901
2007 NEWMAR KOUNTRY STAR. SPARTAN MOTORS INC SAFETY RECALL ON ENGINES. CUSTOMER WANT THEM TO REDO THE RECALL**NAR**CC *JB
NEWMAR
MOUNTAIN AIRE
(2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Jul 30, 2007
Incident date: Jun 7, 2007
TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE. THE CONTACT STATED THAT THE PADS WERE DRAGGING ON THE ROTORS AND CAUSING THEM TO BURN. THE CALIPERS WERE SUPPOSED TO HAVE BEEN REPLACED, BUT NEVER WERE. WHILE DRIVING 62 MPH, HE NOTICED SMOKE OUTSIDE THE WINDOW. HE PULLED OVER AT A GAS STATION FOR ASSISTANCE, BUT NO ONE WAS ABLE TO HELP. THE CURRENT MILEAGE WAS 22,152 AND FAILURE MILEAGE WAS 8... Read more
NEWMAR
DUTCH STAR
(1999) — FUEL SYSTEM, DIESEL
Jun 11, 2007
Incident date: May 17, 2007
HAD BAD FUEL LEAK CAUSED BY USE OF ULTRA LOW SULFER DIESEL FUEL.(ULDF). REPLACED FUEL TRANSFER (LIFT) PUMP P/N 4935007 OLD PUMPWAS AVAILABLE. *AK
NEWMAR
DUTCH STAR
(2005) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Jun 5, 2007
Incident date: May 19, 2007
I HAVE A NEWMAR RV AND THE DOORS ON THE STORAGE AREAS ON THE SIDES CAN COME OPEN WHEN DRIVING DONE THE ROAD. ONE SUCH DOOR OPENED AND HIT A MOTORCYCLE PARKED ON THE SIDE OF THE ROAD. THIS COULD OF BEEN A DEATH IF THE RIDER WOULD OF BEEN ON HIS BIKE. THE COMPANY WAS INFORMED AND OF COURSE THEIR REPLY WAS THAT THIS HAS NOT HAPPENED DEFORE. THERE HAS BEEN NO REPAIRS MADE AND NOTHING SAID ABOUT A F... Read more
Crash
NEWMAR
DUTCH STAR
(2001) — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
May 30, 2007
Incident date: May 4, 2007
ELECTRIC LIFT PUMP FAILURE ON CUMMINS DIESEL (FAILURE DUE TO THE NEW ULSD FUEL AND WRONG GASKET MATERIAL USED FOR GASKETS--CAUSES A DIESEL LEAK ON TO HOT ENGINE ABOVE STARTER WHICH COULD CAUSE SERIOUS FIRE). I ASKED CUMMINS HOW MANY LIFTS THEY'VE HAD TO SEND OUT TO DEALERS TO REPLACE, AND THEY REFUSED TO ANSWER. (I WAS IN CUMMINS DIESEL PARKING LOT AT THE TIME--I KNEW THERE WAS A LEAK, THEY COULDN... Read more
NEWMAR
DUTCH STAR
(2000) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
May 19, 2007
Incident date: May 4, 2007
I OWN A NEWMAR DUTCHSTAR MOTORHOME WITH A SPARTAN CHASSIS. THE BALL JOINTS HAVE A LIFETIME LUBE BOOT AROUND THEM. THE BOOT HAS CRACKED AND FELL APART. THEREWAS NO WAY TO LUBE THIS BALL JOINT. I FELT THE MANUFACTURER SHOULD STAND BEHIND IT. THEY WILL SEND YOU PARTS AND YOU PAY LABOR WHICHWAS OVER $1000.00 IF IT WAS LESS THAN 5 YEARS OLD. LIFETIME MEANT LIFETIME. THIS PART WAS MADE BY REYCO,... Read more
NEWMAR
MOUNTAIN AIRE
(2000) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 7, 2007
Incident date: Jan 1, 1901
DOMETIC REFRIGERATOR FAILED CUSTOMER STATED THAT SHE WAS DENIED REIMBURSEMENT FOR DAMAGES DONE DUE TO THE REFRIGERATOR LEAKING**NAR**CC THE CONSUMER STATED THE REFRIGERATOR LEAKED COOLANT NEAR THE ELECTRICAL HEATER. THE CONSUMER BELIEVED SHE WAS DENIED BECAUSE THE FAILURE OCCURRED PRIOR TO THE ARBITRARY CUT-OFF FOR REIMBURSEMENT. *JB
NEWMAR
MOUNTAIN AIRE
(2002) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 3, 2007
Incident date: Sep 1, 2006
TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE FIFTH WHEEL. THE CONTACT RECEIVED A RECALL NOTICE FOR THE DOMETIC REFRIGERATOR MODEL # RM386). HE REPLACED THE REFRIGERATOR HIMSELF. DOMETIC HAS DENIED REIMBURSING HIM BECAUSE THE REFRIGERATOR WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS OR FOR CONFIRMATION THAT THE BOILER TUBE WAS DEFECTIVE AND THE UNIT NEEDED REPLACEMENT. *AK
Fire
NEWMAR
DUTCH STAR
(1999) — ELECTRICAL SYSTEM:WIRING
May 1, 2007
Incident date: Apr 20, 2007
TL*THE CONTACT OWNS A 1999 NEWMAR DUTCH STAR. THE CONTACT TOOK THE VEHICLE TO THE SERVICE CENTER FOR REGULAR PREVENTIVE MAINTENANCE, AND ALSO BECAUSE HE NOTICED THE SHUT OFF SWITCH FOR THE ELECTRICAL SYSTEM MALFUNCTIONED. THE SERVICE CENTER STATED THAT A FIRE PREVIOUSLY OCCURRED BECAUSE THE WIRING MELTED. THE CONTACT DID NOT SMELL ANYTHING BURNING NOR DID HE SEE ANY FLAMES. HE DID NOT KNOW W... Read more
Fire
NEWMAR
KOUNTRY STAR
(2004) — EQUIPMENT
Mar 22, 2007
Incident date: Mar 22, 2007
MY 2004 KOUNTRY STAR HAS A DOMETIC REF RECALL ACCORDING TO MODEL AND SERIAL #. NEWMAR SAID MY 04 WAS NOT AFFECTED. THE NEWMAR RECALL NHSTA ID 07V075000 IS ONLY FOR 1997-2003. I HAVE NOT RECEIVED A RECALL NOTICE BECAUSE MY MODEL IS A 2004.
NEWMAR
KOUNTRY STAR
(2004) — STEERING
Mar 21, 2007
Incident date: May 7, 2005
2004 NEWMAR KOUNTRY STAR IS NOT LISTED UNDER THE NHSTA RECALL #03V-488. I HAVE TRIED TO OBTAIN THE RECALL RECORDS FROM NEWMAR, AND THE DEALER SINCE THE MH WAS ALREADY AT A DEALERSHIP WHEN NOTIFICATION WERE SUPPOSED TO BE SENT OUT. BUT I AM GETTING CONFLICTING INFO CONCERNING THE RECALL RECORDS, SINCE THERE IS NO RECORD THAT THE NOTICES WERE SENT OUT. FINALLY AN INDEPENDENT MECHANIC CORRECTED... Read more
NEWMAR
KOUNTRY STAR
(2004) — SUSPENSION:FRONT
Mar 21, 2007
Incident date: May 7, 2005
2004 NEWMAR KOUNTRY STAR IS NOT LISTED UNDER THE NHSTA RECALL #03V-488. I HAVE TRIED TO OBTAIN THE RECALL RECORDS FROM NEWMAR, AND THE DEALER SINCE THE MH WAS ALREADY AT A DEALERSHIP WHEN NOTIFICATION WERE SUPPOSED TO BE SENT OUT. BUT I AM GETTING CONFLICTING INFO CONCERNING THE RECALL RECORDS, SINCE THERE IS NO RECORD THAT THE NOTICES WERE SENT OUT. FINALLY AN INDEPENDENT MECHANIC CORRECTED... Read more
NEWMAR
MOUNTAIN AIRE
(2000) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Feb 14, 2007
Incident date: Oct 15, 2006
TL* - THE CONTACT OWNS A 2000 MOUNTAIN AIRE RV MADE BY NEWMAR WITH A DOMETIC REFRIGERATOR, MODEL# NDR1062, SERIAL# 95200085. ON 2 OCCASIONS THE REFRIGERATOR LEAKED COOLANT. THE REFRIGERATOR WAS REPAIRED ON BOTH OCCASIONS AT THE CONTACT'S EXPENSE. THE CONTACT NO LONGER USED THE REFRIGERATOR DUE TO THE SAFETY FIRE RISK RELATED TO THE RECALL. THE OWNER ATTEMPTED TO CONTACT DOMETIC AND WAS UNAB... Read more
NEWMAR
MOUNTAIN AIRE
(2000) — EQUIPMENT
Feb 14, 2007
Incident date: Oct 15, 2006
TL* - THE CONTACT OWNS A 2000 MOUNTAIN AIRE RV MADE BY NEWMAR WITH A DOMETIC REFRIGERATOR, MODEL# NDR1062, SERIAL# 95200085. ON 2 OCCASIONS THE REFRIGERATOR LEAKED COOLANT. THE REFRIGERATOR WAS REPAIRED ON BOTH OCCASIONS AT THE CONTACT'S EXPENSE. THE CONTACT NO LONGER USED THE REFRIGERATOR DUE TO THE SAFETY FIRE RISK RELATED TO THE RECALL. THE OWNER ATTEMPTED TO CONTACT DOMETIC AND WAS UNAB... Read more
NEWMAR
DUTCH STAR
(1998) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jan 10, 2007
Incident date: Jan 10, 2007
I HAVE MOTORHOME WITH A DOMETIC REFRIGERATOR MODEL RW3862 THAT HAS A RECALL. YOUR WEBSITE WAS GIVEN TO ME TO FILE MY INFORMATION. *JB
Incident date: Nov 15, 2003
DOMETIC RV REFRIGERATOR, MDL.NDR1062 SER# 84800095 CAMPAIGN#06E076000 ODI ID#10176832,10177996,77143,77368. I HAD (2) TWO OF THESE UNITS GO BAD ON ME,LOSS OF COOLANT DUE TO A FAILED WELD. I CALLED THE MFG. REP. AND WAS TOLD SORRY YOU ARE OUT OF WARRANTY. *JB
NEWMAR
KOUNTRY STAR
(2003) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jan 2, 2007
Incident date: Dec 29, 2006
TL* - THE CONTACT RECEIVED RECALL 06E076000 ON DOMETIC REFRIDGERATOR RM 3862. THE CONTACT STATED THAT HE CALLED THE TOLL FREE NUMBER PROVIDED BY DOMETIC ,AND THAT HE WAS TOLD THAT THERE WAS NOTHING THEY COULD DO FOR HIM. THE CONTACT HAD UNPLUGGED THE DOMETIC REFRIDGERATOR BECAUSE IT WAS NOT COOLING, AND IT WAS LEAKING A YELLOW FLUID. THE CONTACT HAS A 2003 KOUNTRY STAR PURCHASED FROM NEW M... Read more
NEWMAR
DUTCH STAR
(2001) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 29, 2006
Incident date: Dec 29, 2006
TL*- THE CONTACT OWNS A 2001 NEWMAR DUTCH STAR RV, MODEL 40195. DOMETIC REFRIGERATOR RECALL MODEL #NDR1062 AND SERIAL # 01300099.. THE CONTACT READ IT IN THE GOOD SAM BOOK AND WAS CONCERNED ABOUT THE DELAY IN HAVING REPAIRS MADE TO THE REFRIGERATOR. TO DATE, THE CONTACT HAS HAD NO PROBLEMS WITH THE DOMETIC REFRIGERATOR. *AK UPDATED 01/30/07. *JB
NEWMAR
KOUNTRY STAR
(2002) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 27, 2006
Incident date: Dec 27, 2006
TL* - DOMETIC REFRIGERATOR RECALL #06E076000. THE CONTACT HAD NO PROBLEMS AT THIS TIME, BUT READ IN THE HIGHWAY RV MAGAZINE DATED JANUARY 2007 OF A DOMETIC REFRIGERATOR RECALL. THE CONTACT OWNS A 2002 KOUNTRY STAR BY NEWMAR, MODEL#KSFW33KSFB. *AK
NEWMAR
MOUNTAIN AIRE
(2001) — EQUIPMENT
Dec 22, 2006
Incident date: Jun 8, 2005
TL* - THE CONTACT'S DOMETIC REFRIGERATOR IN HER 2001 NEWMAR MOUNTAIN AIRE HAD A PETITE CRACK IN THE BOILER TUBE. THE CRACK CAUSED A SUFFICIENT AMOUNT OF SOLUTION/GAS TO BE RELEASED INTO THE AIR. THE CONTACT HAS REPLACED THE DOMETIC REFRIGERATOR WHICH IS ALSO LISTED IN THE RV MAGAZINE AS A RECALL.
NEWMAR
DUTCH STAR
(1999) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Dec 8, 2006
Incident date: Sep 17, 2006
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH ON WET ROADS IN THE RAIN, MOISTURE WAS PICKED UP THROUGH THE INTAKE MANIFOLD. THE VEHICLE PARTIALLY LOST POWER, BUT KEPT MOVING. THE VEHICLE WAS NOT SEEN BY A DEALER. PRIOR TO THIS INCIDENT, THE AIR INTAKE TUBE HAD BEEN REPLACED BY A SERVICE DEALER DUE TO THE SAME ISSUE, BUT THE PROBLEMS PERSISTED. THE MANUFACTURER WAS CONTACTED, WHO STATED THAT THE... Read more
NEWMAR
DUTCH STAR
(2006) — ELECTRICAL SYSTEM:WIRING
Nov 17, 2006
Incident date: Nov 12, 2006
DT*: THE CONTACT STATED WHEN EXITING THE VEHICLE, THE EXTERIOR PATIO LIGHT WAS SWITCHED ON AND THE 77 YEAR OLD CONTACT FELL TO THE GROUND INJURING HIS LEFT SHOULDER AND BOTH KNEES. THE RETRACTABLE STEPS OF THE VEHICLE RETRACTED WHEN THE LIGHT SWITCH WAS TURNED ON. WHEN A SERVICE DEALER SENT A TECHNICIAN TO INVESTIGATE, THE PROBLEM WAS IDENTIFIED AS IMPROPER WIRING AND POORLY GROUNDED WIRING, WHI... Read more
1 injured
NEWMAR
KOUNTRY STAR
(2007) — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Nov 16, 2006
Incident date: Jan 1, 1901
2007 NEWMAR KOUNTRY STAR WINDSHIELD WIPERS INOPERATIVE. *TS THE COACH HAS A ONE PIECE WINDSHIELD. THE WINDSHIELD WIPERS ON THE DRIVER'S SIDE WILL NOT REMAIN IN CONTACT WITH THE WINDSHIELD WHEN THERE IS THE SLIGHTEST WIND. THIS CAUSED POOR VISIBILITY.
NEWMAR
SCOTTSDALE
(2004) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Jul 31, 2006
Incident date: Jul 31, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIR INTAKE LOCATED NEXT TO THE ENGINE CONSUMES WATER IN RAINY WEATHER WHICH CAUSES THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INSTALLED A BONNET AROUND THE AIR INTAKE WHICH EXTENDED THE AIR INTAKE. AFTERWARDS, THE PROBLEM PERSISTED. THE INSTRUMENT PANEL ALSO INTERMITTENTLY ILLUMINATES. THE DEALER WAS... Read more
NEWMAR
SCOTTSDALE
(2004) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Jul 31, 2006
Incident date: Jul 31, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIR INTAKE LOCATED NEXT TO THE ENGINE CONSUMES WATER IN RAINY WEATHER WHICH CAUSES THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INSTALLED A BONNET AROUND THE AIR INTAKE WHICH EXTENDED THE AIR INTAKE. AFTERWARDS, THE PROBLEM PERSISTED. THE INSTRUMENT PANEL ALSO INTERMITTENTLY ILLUMINATES. THE DEALER WAS... Read more
NEWMAR
DUTCH STAR
(2000) — TIRES:SIDEWALL
Jul 24, 2006
Incident date: Apr 1, 2006
WHILE TRAVELING IN OUR 2000 DUTCH STAR MOTOR HOME, DIESEL PUSHER, THROUGH HOUSTON TX, ON MARCH 23, 2006, WE EXPERIENCED AN INNER REAR TIRE BLOWOUT ON THE RIGHT SIDE OF THE VEHICLE. THIS TIRE HAS A "ZIPPER" FRACTURE OF 14 INCHES ON THE SIDEWALL. WE WERE ABLE TO MAKE A SAFE STOP AND EXITED FROM THE HIGHWAY. WE HAD THE TIRE REPLACED WITH A MATCHED MICHELIN TIRE. ON APRIL 1, 2006 WHILE TRAVELING ... Read more
NEWMAR
KOUNTRY AIRE
(2005) — SUSPENSION
Jun 29, 2006
Incident date: Jan 1, 2006
2005 KOUNTRY AIRE HAD A SUSPENSION PROBLEM THAT RUINED A TIRE. *TS THE SUSPENSION PARTIALLY COLLAPSED OR SAGGED AND ALLOWED A SLIDE-OUT SUPPORT RAM THAT WAS PLACED CLOSE TO THE TOP OF THE TIRE TO GOUGE THE TIRE TO THE STEEL CORD. THE CONSUMER ALSO NOTICED THE BENDING OF THE AXLE STRUCTURE ON THE FRONT AXLE. *JB
NEWMAR
KOUNTRY STAR
(2005) — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Jun 18, 2006
Incident date: Jun 16, 2006
WINDSHIELD WIPERS ON 2005 NEWMAR MOTOR COACH HAVE NOT OPERATED SINCE PURCHASED NEW. BEEN TO AUTHORIZED REPAIR FACILITY SEVERAL TIMES WITHOUT A PERMANENT FIX. DEALER REPLACED THE MOTOR LAST FALL THAT SEEMED TO FIX THE PROBLEM AT THAT TIME. HOWEVER, WHEN I NEEDED THEM IN A RAIN STORM RECENTLY THEY WOULD NOT WORK AND STILL DO NOT WORK. THIS IS A PERSISTENT PROBLEM THAT NEWMAR CAN'T FIX. I HAVE A VIRG... Read more
NEWMAR
KOUNTRY STAR
(2004) — STEERING
Apr 13, 2006
Incident date: May 6, 2005
MY PREVIOUS COMPLAINT TO ODI # 10126325, I DID NOT KNOW THAT A NHTSA SAFETY RECALL # 03V-488 HAD BEEN ISSUED FOR MY MOTORHOME. I CONTACTED NEWMAR IN MAY, 2005 THAT I WAS CONCERNED ABOUT THE SAFETY OF MY MOTORHOME AS EXPLAINED IN PREVIOUS COMPLAINT. ALTHOUGH, I HAVE HAD MY MOTORHOME CHECKED REPEATEDLY, NO ONE EVER CHECKED TO DETERMINE IF THE RECALL HAD BEEN DONE. I HAVE NO STICKERS ON MY MOTOR... Read more
NEWMAR
KOUNTRY STAR
(2004) — SUSPENSION:FRONT
Apr 13, 2006
Incident date: May 6, 2005
MY PREVIOUS COMPLAINT TO ODI # 10126325, I DID NOT KNOW THAT A NHTSA SAFETY RECALL # 03V-488 HAD BEEN ISSUED FOR MY MOTORHOME. I CONTACTED NEWMAR IN MAY, 2005 THAT I WAS CONCERNED ABOUT THE SAFETY OF MY MOTORHOME AS EXPLAINED IN PREVIOUS COMPLAINT. ALTHOUGH, I HAVE HAD MY MOTORHOME CHECKED REPEATEDLY, NO ONE EVER CHECKED TO DETERMINE IF THE RECALL HAD BEEN DONE. I HAVE NO STICKERS ON MY MOTOR... Read more
NEWMAR
DUTCH STAR
(2005) — ELECTRICAL SYSTEM
Mar 30, 2006
Incident date: Feb 4, 2005
REAR SLIDE ON 2005 NEWMAR DUTCH STAR RETRACTS WITHOUT WARNING. THIS HAS OCCURRED TWICE. LUCKILY WE OR OUR PETS WERE NOT INJURED. THIS OCCURRED WHILE VEHICLE WAS PARKED, AUTOMATIC JACKS WERE DEPLOYED, BUT HAVE NEVER WORKED PROPERLY SINCE THE UNIT WAS PURCHASED NEW IN AUG 2005. *JB
NEWMAR
DUTCH STAR
(2005) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 30, 2006
Incident date: Feb 4, 2005
REAR SLIDE ON 2005 NEWMAR DUTCH STAR RETRACTS WITHOUT WARNING. THIS HAS OCCURRED TWICE. LUCKILY WE OR OUR PETS WERE NOT INJURED. THIS OCCURRED WHILE VEHICLE WAS PARKED, AUTOMATIC JACKS WERE DEPLOYED, BUT HAVE NEVER WORKED PROPERLY SINCE THE UNIT WAS PURCHASED NEW IN AUG 2005. *JB
NEWMAR
DUTCH STAR
(2005) — STEERING
Feb 8, 2006
Incident date: Feb 8, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THERE IS PLAY IN THE STEERING. THIS OCCURS WITHOUT WARNING ON NORMAL ROADS. IT DOES NOT OCCUR WHEN THE VEHICLE IS TURNING RIGHT OR LEFT; ONLY WHEN THE VEHICLE IS DRIVEN STRAIGHT. THE DEALERSHIP INSPECTED THE VEHICLE AND ALIGNED THE FRONT END HOWEVER, THE PROBLEM STILL EXISTS. THE MANUFACTURER HAS BEEN ALERTED.
NEWMAR
DUTCH STAR
(2005) — LATCHES/LOCKS/LINKAGES
Oct 25, 2005
Incident date: Aug 1, 2005
AUTOMATIC SLIDE LOCKS FAILED TO CLOSE ON SLIDES. THEY HAVE A CHEAP SCREW THAT THEY BEND TO MAKE CONTACT WITH A MAGNET. VERY POOR DESIGN. *NM
NEWMAR
DUTCH STAR
(1999) — ELECTRICAL SYSTEM:WIRING
Oct 6, 2005
Incident date: Sep 28, 2005
DRIVING ON I-90 IN SOME RAINY WEATHER, ERROR CODE LIGHT CAME ON. I STOPPED CHECKED ALL FLUID LEVELS & CONTINUED ON. A FEW HOURS LATER THE ENGINE BEGAN TO INCREASE IN SPEED ON ITS OWN .RPM'S WERE AT 2000 & THE COACH WAS ALMOST IMPOSSIBLE TO STOP. THE CHASSIS CONNECTOR ( CONNECTS COACH TO ENGINE AND ELECTRONIC CONTROL MODULE) FILLED WITH WATER AND CAUSED SHORTS,CROSSES,AND GROUNDS IN THE WI... Read more
NEWMAR
DUTCH STAR
(2000) — TIRES
Sep 19, 2005
Incident date: Sep 17, 2005
DT: 2000 NEWMAR DUTCH STAR MOTOR HOME. THE CONSUMER STATES VEHICLE HAS MICHELIN TIRES, 255/80R22-5XRV. THE PASSENGER'S SIDE FRONT TIRE BLEW OUT ON THE SIDEWALL AT 15,000 MILES. THE PASSENGER SIDE REAR INSIDE TIRE BLEW OUT AT 23,800 MILES. THE FRONT TIRES WERE RECALLED AND THEY WERE REPLACED. THE REAR TIRE WAS NOT PART OF THE RECALL. THE REAR TIRE HAS NOT BEEN INSPECTED TO SEE WHY IT BLEW OU... Read more
NEWMAR
SCOTTSDALE
(2004) — STRUCTURE
Sep 16, 2005
Incident date: Aug 9, 2004
DT THE CONTACT OWNS A 2004 NEWMAR SCOTTSDALE. THE MOTOR HOME IS ON A WORKHORSE CHASSIS, AND THE INSTRUMENT PANEL IS SUPPLIED WITH A WORKHORSE CHASSIS , UNDER THE SPEEDOMETER THERE IS A LED DISPLAY PANEL WHICH IT TELLS THE CONTACT WHAT GEAR HE IN AS WELL AS OTHER DATA. THE PROBLEM WITH THIS DISPLAY IS THAT IT IS VERY DIM, MAKING IT DIFFICULT TO SEE WHAT GEAR THE VEHICLE IS IN AS WELL AS THE O... Read more
NEWMAR
SCOTTSDALE
(2005) — FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
Aug 26, 2005
Incident date: Aug 25, 2005
THERE WAS NO FAILURE AT THIS POINT HOWEVER THE AUXILIARY GAS TANK ON THE NEWMAR CORP. RV WHICH IS FOR THE GENERATOR IS NOT DOT COMPLIANT. THEY HAVE BEEN TOLD OF THIS BUT SAID THAT IT DOES NOT NEED TO BE. IS THIS THE CASE? *JB
NEWMAR
DUTCH STAR
(1999) — TIRES
Jul 20, 2005
Incident date: Apr 1, 2004
DT: CONSUMER RECEIVED A RECALL FOR THE FRONT TIRES. BEFORE RECEIVING THE RECALL CONSUMER ROTATED THE TIRES ,TAKING THE TWO FRONT TIRES OFF AND PUTTING THEM ON THE BACK INNER REAR OF THE VEHICLE. THE RECALL LETTER STATED THAT DEALER WOULD ONLY REPLACE THE TWO FRONT TIRES AND THEY DID. BUT THOSE WERE NOT THE ORIGINAL FRONT TIRES, AND BECAUSE THEY HAD BEEN ROTATED AND PUT T ON THE BACK, DEAL... Read more
NEWMAR
MOUNTAIN AIRE
(2005) — STRUCTURE:FRAME AND MEMBERS
Jul 18, 2005
Incident date: Jul 7, 2005
WHEN CHANGING MY OIL IN THE MOTOR HOME , I WAS LOOKING AT THE COMPONETS OF THE UNDERCARRIAGE AND WAS SHOCKED TO SEE THAT THE RIGHT SIDE MOTOR MOUNT WAS MISSING ONE BOLT COMPLETELY AND THE OTHER ONE WAS JUST HANGING BY A FEW THREADS. MY FAMILY AND I HAD JUST RETURNED FROM A TRIP TO PENNSLYVANIA , IF THE ENGINE HAD FALLEN WHILE WE WERE ON THE ROAD IT COULD HAVE CAUSED A WRECK. I CONTACTED THE... Read more
NEWMAR
KOUNTRY STAR
(2001) — TIRES
Jul 4, 2005
Incident date: Jun 27, 2005
I HAVE HAD FOUR SEPARATE BLOW-OUTS ON GOODYEAR WRANGLER HT TIRES. M & S LT 235/86R16. LOAD RANGE E. ALL BLOW-OUTS HAVE BEEN ON HIGHWAY DRIVING. THESE TIRES ARE USED ON MY FIFTH-WHEEL TRAVEL TRAILER. ONE OR TWO BLOW-OUTS COULD BE CONSIDERED BAD LUCK AND PART OF DRIVING. FOUR BLOW-OUTS IN TWO YEARS IS A PATTERN.