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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 615 complaints for NEWMAR

NEWMAR DUTCH STAR (2001) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Feb 3, 2010
Incident date: Jan 4, 2009
TL*THE CONTACT OWNS A 2001 NEWMAR DUTCHSTAR RV. THE RV HAS A DOMETIC REFRIGERATOR, MODEL NUMBER NDR1062. THE CONTACT NOTICED A YELLOW RESIDUE LEAKING FROM THE REFRIGERATOR AND SMELLED AMMONIA. IN ADDITION, SMOKE EXPELLED INSIDE OF THE VEHICLE. THE RV WAS TAKEN TO TWO INDEPENDENT DEALERS WHO STATED THE REFRIGERATOR WAS UNABLE TO BE REPAIRED FOR THE MALFUNCTIONS AND REQUIRED REPLACEMENT. THE C... Read more
NEWMAR SCOTTSDALE (2005) — SERVICE BRAKES, HYDRAULIC Dec 21, 2009
Incident date: Sep 11, 2009
I LOST MY BRAKES WHILE DRIVING WESTBOUND ON HIGHWAY 98 FROM PENSACOLA FLA. PULLED TO THE SIDE OF THE ROAD CALLED A MECHANIC WHO ARRIVED AND BLED THE BRAKES AND INSPECTED FOR AND UNUSUAL ITEMS. I WAS DRIVING A 2005 W22 WORKHORSE CHASSIS MOTORHOME. *TR
NEWMAR DUTCH STAR (2000) — STEERING:LINKAGES:TIE ROD ASSEMBLY Nov 16, 2009
Incident date: May 25, 2005
TL*THE CONTACT OWNS A 2000 NEWMAR DUTCH STAR RV TRAILER. HE REPLACED THE TIE ROD PARTS 16 TIMES THE BALL JOINT COMPONENTS WERE REPLACED 8 TIMES IN A NINE YEARS WHICH ARE ALL A PART OF THE STEERING FRONT SUSPENSION. THE CONTACT WAS ONLY REQUIRED TO PAY FOR LABOR. THE MANUFACTURER CONFIRMED THAT THE PARTS ARE WERE REPLACED DUE TO NORMAL WEAR AND TEAR AND WERE NOT DEFECTIVE. THE PARTS ARE NOT RELATED... Read more
NEWMAR DUTCH STAR (2000) — SUSPENSION Nov 16, 2009
Incident date: May 25, 2005
TL*THE CONTACT OWNS A 2000 NEWMAR DUTCH STAR RV TRAILER. HE REPLACED THE TIE ROD PARTS 16 TIMES THE BALL JOINT COMPONENTS WERE REPLACED 8 TIMES IN A NINE YEARS WHICH ARE ALL A PART OF THE STEERING FRONT SUSPENSION. THE CONTACT WAS ONLY REQUIRED TO PAY FOR LABOR. THE MANUFACTURER CONFIRMED THAT THE PARTS ARE WERE REPLACED DUE TO NORMAL WEAR AND TEAR AND WERE NOT DEFECTIVE. THE PARTS ARE NOT RELATED... Read more
NEWMAR KOUNTRY STAR DP (2007) — ELECTRICAL SYSTEM Oct 22, 2009
Incident date: Oct 18, 2007
THE VEHICLE'S ENGINE BEGAN TO TURN WITHOUT THE IGNITION KEY IN PLACE. THE STARTER WAS RUINED BEFORE ATTEMPTS TO DISENGAGE POWER TO THE STARTER WERE SUCCESSFUL. THE MECHANIC WHO REPLACED THE STARTER BELIEVES THE CAUSE WAS WATER INFILTRATION OF BUSSMAN BOX WHERE ENGINE STARTER FUSES AND RELAYS ARE LOCATED. A BUSSMAN BOX HAS BEEN THE SUBJECT OF OTHER SAFETY RECALLS ON NEWMAR BRAND DIESEL PUSHERS. ... Read more
NEWMAR MOUNTAIN AIRE (2003) — SERVICE BRAKES, HYDRAULIC Sep 18, 2009
Incident date: Jun 23, 2009
A BURNING SMELL WAS COMING FROM THE FRONT OF THE VEHICLE AND THE BRAKES WERE BEGINNING TO GRAB AND NOT RELEASE. AFTER SITTING FOR AN HOUR THE BRAKES COOLED ENOUGH TO DRIVE TO CUMMINS-BRIDGEWAY, WHO ARE THE LOCAL WORKHORSE SERVICE GARAGE. THEY EXAMINED THE BRAKES, SAID THEY HAD OVERHEATED BUT THEY WERE OK TO DRIVE ON VACATION AND CHARGED $70.70 FOR THE INSPECTION. ON JUNE 26, IN LANCASTER, PA T... Read more
NEWMAR MOUNTAIN AIRE (2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Sep 17, 2009
Incident date: Aug 31, 2009
TL* THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE RV. THE CONTACT STATED WHEN APPLYING PRESSURE TO THE BRAKE PEDAL AT 35 MPH, THE VEHICLE WOULD NOT STOP. WHEN A GREAT AMOUNT OF FORCE WAS EXERTED DURING APPLICATION, HE WAS ABLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN REPLACED THE RIGHT REAR BRAKE CALIPER AT AN EXPENSE OF $500.00. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSI... Read more
NEWMAR GRAND STAR CA (2008) — STRUCTURE:FRAME AND MEMBERS Aug 19, 2009
Incident date: Aug 17, 2009
INNER FENDER WALLS ON THE NEWMAR 2008 GRANDSTAR 3750 ARE TOO CLOSE TO THE REAR INSIDE DUAL TIRE, CAUSING BOLT RUBBING ON SIDEWALL OF THE TIRE, CAUSING THE BOLT TO WEAR INTO TIRE SIDEWALL SHEARING OFF THE RUBBER, COMPROMISING THE TIRE. *TR
NEWMAR GRAND STAR CA (2008) — TIRES Aug 19, 2009
Incident date: Aug 17, 2009
INNER FENDER WALLS ON THE NEWMAR 2008 GRANDSTAR 3750 ARE TOO CLOSE TO THE REAR INSIDE DUAL TIRE, CAUSING BOLT RUBBING ON SIDEWALL OF THE TIRE, CAUSING THE BOLT TO WEAR INTO TIRE SIDEWALL SHEARING OFF THE RUBBER, COMPROMISING THE TIRE. *TR
NEWMAR DUTCH STAR (1997) — SERVICE BRAKES, HYDRAULIC Aug 13, 2009
Incident date: Aug 4, 2009
TL*THE CONTACT OWNS A 1997 NEWMAR DUTCH STAR RV. WHILE DRIVING APPROXIMATELY 20 MPH ON A STEEP MOUNTAIN, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE TRANSMISSION FAILED TO LOCK INTO GEAR WHILE DRIVING DOWNHILL. AFTER THE BRAKE PEDAL WAS DEPRESSED MULTIPLE TIMES, THE RV SLOWED DOWN. THE BRAKES WERE FUNCTIONAL UNTIL HE REACHED HIS DESTINATION. THE RV WAS TAKEN TO AN AUTHORIZED... Read more
NEWMAR DUTCH STAR (1997) — POWER TRAIN Aug 13, 2009
Incident date: Aug 4, 2009
TL*THE CONTACT OWNS A 1997 NEWMAR DUTCH STAR RV. WHILE DRIVING APPROXIMATELY 20 MPH ON A STEEP MOUNTAIN, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE TRANSMISSION FAILED TO LOCK INTO GEAR WHILE DRIVING DOWNHILL. AFTER THE BRAKE PEDAL WAS DEPRESSED MULTIPLE TIMES, THE RV SLOWED DOWN. THE BRAKES WERE FUNCTIONAL UNTIL HE REACHED HIS DESTINATION. THE RV WAS TAKEN TO AN AUTHORIZED... Read more
NEWMAR DUTCH STAR (2006) — EXTERIOR LIGHTING Aug 3, 2009
Incident date: Jul 15, 2009
DURING OUR PRETRIP INSPECTION WE ALWAYS CHECK ALL LIGHTS PRIOR TO DRIVING THE VEHICLE. THE CENTER HIGH MOUNTED BRAKE LIGHT LED ELEMENTS RANDOMLY FAIL TO LIGHT. SOMETIMES THE ENTIRE CENTER HIGH MOUNTED BRAKE LIGHT HAS FAILED TO ILLUMINATE. *TR
NEWMAR SCOTTSDALE (2004) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Jul 22, 2009
Incident date: Jul 9, 2009
TL*THE CONTACT OWNS A 2004 NEWMAR SCOTTSDALE RV. THE CONTACT STATED THAT THE BRAKES WERE FAILING. RECALL NUMBER 50901-C AND NHTSA CAMPAIGN ID NUMBER 09V217000 (SERVICE BRAKES, HYDRAULIC) STATE THAT THE BRAKES WILL LOCK UP AND NOT RELEASE UNTIL THEY COOL OFF. THE BRAKES ARE LOCATED ON A 2003 WORKHORSE CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTO CENTER AND THE MECHANIC STATED THAT THE CALIPER FAIL... Read more
NEWMAR BAY STAR (2008) — STRUCTURE Jun 23, 2009
Incident date: Mar 14, 2009
TL*THE CONTACT OWNS A 2008 NEWMAR BAY STAR RV. WHILE DRIVING VARIOUS SPEEDS OR IF THE RV IS IN CLOSE PROXIMITY TO ANOTHER LARGE VEHICLE, IT WILL SWAY AND ROCK FROM SIDE TO SIDE AND BECOME DIFFICULT TO HANDLE. THE CONTACT STATED THAT THE VEHICLE LACKS STABILITY. HE SPOKE TO A DEALER AND WAS INFORMED THAT HE SHOULD SLOW DOWN TO 45 MPH WHEN THE FAILURE OCCURS, WHICH SHOULD CORRECT THE ISSUE. THE ... Read more
NEWMAR BAY STAR (2008) — STEERING Jun 23, 2009
Incident date: Mar 14, 2009
TL*THE CONTACT OWNS A 2008 NEWMAR BAY STAR RV. WHILE DRIVING VARIOUS SPEEDS OR IF THE RV IS IN CLOSE PROXIMITY TO ANOTHER LARGE VEHICLE, IT WILL SWAY AND ROCK FROM SIDE TO SIDE AND BECOME DIFFICULT TO HANDLE. THE CONTACT STATED THAT THE VEHICLE LACKS STABILITY. HE SPOKE TO A DEALER AND WAS INFORMED THAT HE SHOULD SLOW DOWN TO 45 MPH WHEN THE FAILURE OCCURS, WHICH SHOULD CORRECT THE ISSUE. THE ... Read more
NEWMAR GRAND STAR CA (2008) — STRUCTURE:BODY May 11, 2009
Incident date: May 1, 2009
DURING A SERVICE AT A FREIGHTLINER CHASSIS CENTER, THEIR SAFETY INSPECTION REVEALED BOTH INNER TIRES ON THE REAR DUALS ARE COMING IN CONTACT WITH THE COACH FRAME. AT 5K MILES, ONE TIRE NEAR FAILURE, THE OTHER LESS SO. VISUAL INSPECTION SHOWS A TOO CLOSE GAP BETWEEN THE TIRE TREAD AND COACH BODY WHEN VEHICLE IS UNLOADED. APPROXIMATE 1/4" GAP ON LEFT, 1/2" ON RIGHT AT THE TREAD. AS THE SUSPENSI... Read more
NEWMAR GRAND STAR CA (2008) — TIRES May 11, 2009
Incident date: May 1, 2009
DURING A SERVICE AT A FREIGHTLINER CHASSIS CENTER, THEIR SAFETY INSPECTION REVEALED BOTH INNER TIRES ON THE REAR DUALS ARE COMING IN CONTACT WITH THE COACH FRAME. AT 5K MILES, ONE TIRE NEAR FAILURE, THE OTHER LESS SO. VISUAL INSPECTION SHOWS A TOO CLOSE GAP BETWEEN THE TIRE TREAD AND COACH BODY WHEN VEHICLE IS UNLOADED. APPROXIMATE 1/4" GAP ON LEFT, 1/2" ON RIGHT AT THE TREAD. AS THE SUSPENSI... Read more
NEWMAR MOUNTAIN AIRE (2004) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS Mar 11, 2009
Incident date: Oct 15, 2008
TL*THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE RV. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR ROUTINE INSPECTION AND WAS INFORMED THAT THE BRAKE ROTORS, CALIPERS, AND HUBS FAILED ABNORMALLY AND NEEDED TO BE REPLACED. A REPRESENTATIVE STATED THAT THE VEHICLE'S PRODUCTION YEAR WAS EXCLUDED FROM THE RECALL; THEREFORE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY. AS OF MARCH 11, 2009, THE VEHICLE H... Read more
NEWMAR KOUNTRY STAR (2002) — EQUIPMENT Feb 13, 2009
Incident date: Dec 29, 2008
ON DECEMBER 29, 2008 I RECEIVED A RECALL NOTICE FROM THE NEWMAR CORP. CONCERNING MY DOMETIC REFRIGERATOR IN MY 2002 NEWMAR KOUNTRY STAR 5TH WHEEL CAMPER. I CONTACTED DOMETIC THE SAME DAY AND THEY SCHEDULE A LOCAL RV SERVICE COMPANY TO LOOK AT PERFORMING THIS RECALL AND INSTALLING A PART TO PREVENT FIRES. YESTERDAY, FEBRUARY 12, 2009 I RECEIVED A CALL FROM THE RV DEALER SERVICE MANAGER AND HE ADVIS... Read more
NEWMAR KOUNTRY STAR (2003) — EQUIPMENT Feb 4, 2009
Incident date: Jan 20, 2009
TL*THE CONTACT OWNS A 2003 NEW BAR COUNTRY COACH. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062, WHICH IS INCLUDED IN A RECALL. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2008 AND A CRACK IN THE BOILER TUBE WAS REPAIRED. IN JANUARY OF 2009, THE REFRIGERATOR FAILED AGAIN. THE CONTACT PURCHASED NEW PARTS FOR THE REAR OF THE UNIT IN ORDER TO REPAIR IT HIMSELF. HE RECEIVED ANOTHER ... Read more
NEWMAR KOUNTRY STAR (2003) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Feb 4, 2009
Incident date: Jan 20, 2009
TL*THE CONTACT OWNS A 2003 NEW BAR COUNTRY COACH. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062, WHICH IS INCLUDED IN A RECALL. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2008 AND A CRACK IN THE BOILER TUBE WAS REPAIRED. IN JANUARY OF 2009, THE REFRIGERATOR FAILED AGAIN. THE CONTACT PURCHASED NEW PARTS FOR THE REAR OF THE UNIT IN ORDER TO REPAIR IT HIMSELF. HE RECEIVED ANOTHER ... Read more
NEWMAR DUTCH STAR (2000) — EQUIPMENT Jan 14, 2009
Incident date: Nov 15, 2008
TL*THE CONTACT OWNS A 2000 NEWMAR DUTCHSTAR RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT THE REFRIGERATOR IN THE RV COMPLETELY FAILED. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE REFRIGERATOR WAS REPLACED AT THE COST OF $200.00. ONE YEAR LATER, HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V075000 (EQUIPMENT:RECREATIONAL VEHICLE). THE ... Read more
NEWMAR DUTCH STAR (2000) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Jan 14, 2009
Incident date: Nov 15, 2008
TL*THE CONTACT OWNS A 2000 NEWMAR DUTCHSTAR RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT THE REFRIGERATOR IN THE RV COMPLETELY FAILED. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE REFRIGERATOR WAS REPLACED AT THE COST OF $200.00. ONE YEAR LATER, HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V075000 (EQUIPMENT:RECREATIONAL VEHICLE). THE ... Read more
NEWMAR AMERICAN STAR (2000) — EQUIPMENT Dec 31, 2008
Incident date: Dec 24, 2008
TL*THE CONTACT OWNS A 2000 NEWMAR AMERICAN STAR. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V366000 (EQUIPMENT:RECREATIONAL VEHICLE). HE WAS CONCERNED THAT THE REMEDY TO INSTALL A SECONDARY BURNER HOUSING, A THERMAL FUSE, AND A MELT FUSE, WAS NOT A PREVENTIVE REMEDY. HE ALSO BELIEVES THAT THE REMEDY LISTED WAS ALSO ... Read more
NEWMAR AMERICAN STAR (2000) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Dec 31, 2008
Incident date: Dec 24, 2008
TL*THE CONTACT OWNS A 2000 NEWMAR AMERICAN STAR. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V366000 (EQUIPMENT:RECREATIONAL VEHICLE). HE WAS CONCERNED THAT THE REMEDY TO INSTALL A SECONDARY BURNER HOUSING, A THERMAL FUSE, AND A MELT FUSE, WAS NOT A PREVENTIVE REMEDY. HE ALSO BELIEVES THAT THE REMEDY LISTED WAS ALSO ... Read more
NEWMAR TORREY PINE FW (2007) — TIRES Nov 13, 2008
Incident date: Aug 8, 2008
PURCHASED 4 NEW SHIELD (BCT) TIRES AND HAD THEM INSTALLED ON MY 5TH. WHEEL RV. WITHIN 10,000 MILES THEY ALL BLEW OUT, NOT AT THE SAME TIME. I HAVE THE RV WEIGHED AND I WAS NOT EXCEEDING THE LOAD LIMITS OF THE TIRES OR THE RV. THE BLOW OUT CAUSED DAMAGED TO THE RV. *TR
NEWMAR KOUNTRY STAR (2004) — ENGINE AND ENGINE COOLING:ENGINE:DIESEL Nov 12, 2008
Incident date: May 31, 2008
TL*THE CONTACT OWNS A 2004 NEWMAR KOUNTRY STAR RV. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND NOTICED SMOKE AND FLAMES IN THE ENGINE COMPARTMENT. THE FIRE ENGULFED THE ENTIRE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT W... Read more
Fire
NEWMAR MOUNTAIN AIRE (2003) — SERVICE BRAKES, HYDRAULIC Oct 24, 2008
Incident date: Sep 2, 2008
RIGHT FRONTS BRAKE LOCK UP CAUSING LOSS OF CONTROL PULLED ME INTO THE DITCH. SECOND PROBLEM 2000 THOUSAND MILES LATER, RIGHT REAR BRAKE DRAGGING AND OVER HEATING. RIGHT FRONT WHEEL OVER HEATED AND CAUSED OIL TO BOIL OUT OF BEARING, TOWED TO REPAIR SHOP FOR FIX. *TR
NEWMAR MOUNTAIN AIRE (2002) — SERVICE BRAKES, AIR:DISC:CALIPER Sep 23, 2008
Incident date: Oct 25, 2007
TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE MOTOR HOME. WHILE DRIVING 50 MPH, THE CALIPERS BECAME SO HOT THAT THE BRAKE FLUID BOILED. A MECHANIC REPLACED THE CALIPERS AND THE CONTACT PAID TO HAVE THE SYSTEM FLUSHED. AFTER RETREIVING THE VEHICLE AND DRIVING FOUR BLOCKS, THE BRAKES PULLED TO THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. HE CALLED WORK HORSE THE NEXT MORNING AND WAS ASKED TO ... Read more
Fire
NEWMAR DUTCH STAR (2006) — STRUCTURE Aug 29, 2008
Incident date: Aug 5, 2008
BUSSMAN BOX IS MOUNTED ON FLOOR OF COMPARTMENT BELOW BATTERY COMPARTMENT. WATER ENTERING THE COMPARTMENT CAN POOL ON THE FLOOR AND FLOOD THE BUSSMAN BOX, RESULTING IN AN ELECTRICAL FIRE. IF THE BUSSMAN BOX IS SHORT CIRCUITED THE VEHICLE ENGINE CANNOT BE STARTED AND MAY STOP ENTIRELY. *TR
Fire
NEWMAR DUTCH STAR (2006) — ELECTRICAL SYSTEM Aug 29, 2008
Incident date: Aug 5, 2008
BUSSMAN BOX IS MOUNTED ON FLOOR OF COMPARTMENT BELOW BATTERY COMPARTMENT. WATER ENTERING THE COMPARTMENT CAN POOL ON THE FLOOR AND FLOOD THE BUSSMAN BOX, RESULTING IN AN ELECTRICAL FIRE. IF THE BUSSMAN BOX IS SHORT CIRCUITED THE VEHICLE ENGINE CANNOT BE STARTED AND MAY STOP ENTIRELY. *TR
Fire
NEWMAR MOUNTAIN AIRE (2008) — VISIBILITY Aug 18, 2008
Incident date: Jun 4, 2008
W/S WIPERS DO NOT CLEAN W/S AND WIPER ARM STRIPS OUT AT MOTOR AND COMPLETELY QUITS WORKING. HAS FAILED TO CLEAN W/S ON EVERY USE. HAS STRIP ARM ONCE IN JUNE 08. MFG. REPLACED WIPER ARM. *TR
NEWMAR MOUNTAIN AIRE DP (2007) — VISIBILITY Aug 17, 2008
Incident date: Aug 8, 2008
HEAVY RAINSTORM, WIPERS RUNNING ON HIGH SPEED. PASSENGER SIDE WIPER STOPS MOVING & IMPEDES THE DRIVERS SIDE WIPERS MOVEMENT. VISIBILITY DROPS TO NEARLY ZERO, AND MAKES GETTING TO A SAFE PLACE TO STOP VERY DIFFICULT. RV MANUFACTURER REPLACED THE WIPER MOTOR/SHAFT & WIPER ARM AS THE SPLINES WERE COMPLETELY WIPED SMOOTH. HAPPENED AGAIN A YEAR LATER. SAME SCENARIO, SAME WIPER. SAME DAMAGE TO TH... Read more
NEWMAR DUTCH STAR (1998) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Aug 14, 2008
Incident date: Jan 1, 1901
DOMETIC RECALL FOR REFRIGERATOR IN 1998 NEWMAR DUTCH STAR RV. CONSUMER WANTS DOMETIC TO SUPPLY A NEW COOLING UNIT. *NJ THE RV HAD A CRACKED BOILER TUBE WHICH CAUSED AMMONIA TO LEAK OUT. THE CONSUMER LEARNED OF A RECALL # 08E032000. *JB
NEWMAR KOUNTRY STAR DP (2007) — VISIBILITY Aug 14, 2008
Incident date: Aug 4, 2008
MOTOR HOME IS NEW. WINDSHIELDS WIPERS WERE TURNED ON DURING A RAIN STORM. ON THE FIRST SWEEP BOTH WIPER ARMS EXTENDED TOO FAR TO THE LEFT. DRIVERS SIDE WIPER ARM WRAPPED AROUND THE LEFT SIDE OF THE CURVED WINDSHIELD WHILE THE PASSENGER SIDE WIPER ARM ROTATED APPROX 180 DEGREES. WIPERS ARMS FROZE IN THAT POSITION. WIPER MOTOR WAS BURNT UP, FUSE WAS BLOWN, AND SPLINES IN THE WIPER ARMS WHERE MOUNTED... Read more
NEWMAR MOUNTAIN AIRE (2003) — SERVICE BRAKES, HYDRAULIC Aug 13, 2008
Incident date: Dec 28, 2007
ABS BRAKE FAILURE AND LOSS OF CRUISE CONTROL. HAPPENED DURING STOP AND GO TRAFFIC. CALIPERS HUNG UP AND OVER HEATED BRAKES BURNING OUT ABS SENSOR. SAME PROBLEM ON 2002, 2001 WORKHORSE CHASSIS. RECALL SHOULD HAVE INCLUDED 2003 AS PROBLEM IS THE SAME. MANY COMPLAINTS ABOUT SAME YEAR AND SAME SITUATION AS MINE. WORKHORSE SHOULD HAVE NOTIFIED OWNERS TO LUBE CALIPER SLIDES IMMEDIATELY. *TR
NEWMAR DUTCH STAR (2003) — EQUIPMENT Aug 4, 2008
Incident date: Jul 17, 2008
OUR DOMETIC REFRIGERATOR FOR OUR RV MODEL#NDR1062 S/N24200040 LEAKED ALL OF ITS COOLANT FROM A FAILURE IN THE COOLING TUBES AND DOMETIC REFUSES TO REPAIR THE LEAK - DID NOT ADMIT ON PHONE THAT THERE WAS ANY FATIGUE IN THE WELD AND NOW WE FIND THERE IS A RECALL ON THIS REFRIGERATOR DUE TO WELD FATIGUE BUT THEY FAIL TO REPAIR OUR REFRIGERATOR AT THEIR COST. *TR
NEWMAR DUTCH STAR (2003) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Aug 4, 2008
Incident date: Jul 17, 2008
OUR DOMETIC REFRIGERATOR FOR OUR RV MODEL#NDR1062 S/N24200040 LEAKED ALL OF ITS COOLANT FROM A FAILURE IN THE COOLING TUBES AND DOMETIC REFUSES TO REPAIR THE LEAK - DID NOT ADMIT ON PHONE THAT THERE WAS ANY FATIGUE IN THE WELD AND NOW WE FIND THERE IS A RECALL ON THIS REFRIGERATOR DUE TO WELD FATIGUE BUT THEY FAIL TO REPAIR OUR REFRIGERATOR AT THEIR COST. *TR
NEWMAR KOUNTRY STAR (2003) — SERVICE BRAKES, HYDRAULIC Jul 26, 2008
Incident date: Jul 16, 2008
RIGHT FRONT BRAKE CALIPER LOCKED UP ON WAY TO CAMPGROUND ON NARROW ROAD WITH OUT ROOM TO PULL OFF. TAPPED BRAKES SEVERAL TIMES WITH SMALL SUCCESS IN FREEING CALIPER. ABOUT 3 MILES FROM CAMPGROUND WE CONTINUED TO PARK UPON ARRIVAL BRAKE PEDAL WENT TO THE FLOOR AND OIL BLEW OUT OF WHEEL BEARING. CALLED WORKHORSE BUT RECEIVED NO HELP. FINALLY FOUND A MECHANIC TO DO ON SITE WORK COST $828. *TR
NEWMAR DUTCH STAR (1998) — UNKNOWN OR OTHER Jun 4, 2008
Incident date: May 3, 2006
TWO ATTEMPTS TO CORRECT THE PRODUCT FAILURE RESULTED IN FAILURE AND THE MANUFACTURE DENIED FURTHER RESPONSIBILITY. *TR
NEWMAR DUTCH STAR (1998) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Jun 4, 2008
Incident date: May 3, 2006
TWO ATTEMPTS TO CORRECT THE PRODUCT FAILURE RESULTED IN FAILURE AND THE MANUFACTURE DENIED FURTHER RESPONSIBILITY. *TR
NEWMAR DUTCH STAR (2004) — EQUIPMENT May 1, 2008
Incident date: Apr 22, 2008
TL*THE CONTACT OWNS A 2004 NEWMAR DUTCH STAR RV. THE CONTACT AND HIS WIFE SMELLED AMMONIA IN THE VEHICLE, BUT DID NOT KNOW WHERE IT ORIGINATED. THE SMELL PERSISTED FOR SEVERAL WEEKS, CAUSING THEM BOTH TO SUFFER SEVERE HEADACHES. HE INSPECTED THE UNIT AND NOTICED AMMONIA BLOWING OUT OF THE COOLANT SYSTEM. THE FAILURE CONTINUED UNTIL ALL OF THE COOLANT SYSTEM WAS EMPTIED. THE CONTACT'S NEIGHBOR... Read more
Fire
NEWMAR MOUNTAIN AIRE (2004) — SERVICE BRAKES, HYDRAULIC Apr 27, 2008
Incident date: Apr 24, 2008
MOTORHOME IN FOR FRONT END ALIGNMENT AT 39K MILES AND FOUND ALL FOUR OF MY BRAKE ROTOR HAD SEVERE CRACKS, SOME COMPLETELY THROUGH THE ROTOR. ALL BRAKE COMPONENTS ON ALL WHEELS REQUIRED REPLACEMENT, ROTORS, CALIPERS, PADS ETC. *TR
NEWMAR MOUNTAIN AIRE (2004) — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC Apr 21, 2008
Incident date: Mar 23, 2008
FAILURE OF WORKHORSE CUSTOM CHASSIS HYDRO MAX (REDUNDANT BRAKE SYSTEM) DUE TO BLOWN BRAKE LIGHT FUSE. THE POWER ASSIST FOR THE BRAKING SYSTEM IS RUN OFF THE POWER STEERING PUMP AND SHOULD YOU LOSE THE SERPENTINE BELT OR THE ENGINE SHUTS DOWN THERE IS A REDUNDANT ELECTRIC MOTOR TO PROVIDE POWER ASSIST TOT THE BRAKES. BUT, SHOULD YOU LOSE BOTH YOU HAVE NO BRAKES PER SI ON A 26,000 MOTOR HOME. *TR
NEWMAR DUTCH STAR (2001) — VISIBILITY:WINDSHIELD Apr 7, 2008
Incident date: Apr 3, 2008
WHEN DRIVING OVER UNEVEN HIGHWAY, THE VEHICLE FLEXES AND THE WINDSHIELDS POP OUT OF THE FRAME. ON TWO OCCASIONS THE WINDSHIELDS SHATTERED. MULTIPLE INCIDENTS DURING THE PAST 14 MONTHS...THE MOST RECENT WAS APRIL 3. *TR
NEWMAR DUTCH STAR (2002) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS Apr 7, 2008
Incident date: Mar 24, 2008
TL*THE CONTACT OWNS A 2002 NEWMAR DUTCH STAR. WHILE DRIVING 55 MPH, THE FRONT PASSENGER BRAKE CALIPERS FAILED TO RELEASE AND PULLED THE VEHICLE TO THE RIGHT. THE CONTACT PULLED OFF THE ROAD FOR A FEW MINUTES AND THE BRAKE CALIPERS AUTOMATICALLY RELEASED. HE NOTIFIED WORKHORSE AND THEY STATED THAT THE CALIPER PINS NEEDED TO BE LUBED ONCE A YEAR. THE FAILURE MILEAGE WAS 36,713 AND CURRENT MILEAG... Read more
NEWMAR DUTCH STAR (2002) — SERVICE BRAKES, HYDRAULIC Apr 7, 2008
Incident date: Mar 24, 2008
TL*THE CONTACT OWNS A 2002 NEWMAR DUTCH STAR. WHILE DRIVING 55 MPH, THE FRONT PASSENGER BRAKE CALIPERS FAILED TO RELEASE AND PULLED THE VEHICLE TO THE RIGHT. THE CONTACT PULLED OFF THE ROAD FOR A FEW MINUTES AND THE BRAKE CALIPERS AUTOMATICALLY RELEASED. HE NOTIFIED WORKHORSE AND THEY STATED THAT THE CALIPER PINS NEEDED TO BE LUBED ONCE A YEAR. THE FAILURE MILEAGE WAS 36,713 AND CURRENT MILEAG... Read more
NEWMAR KOUNTRY STAR DP (2007) — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT Mar 4, 2008
Incident date: Dec 25, 2006
TL*THE CONTACT OWNS A 2007 NEWMAR KOUNTRY STAR DIESEL PUSHE. THE ABS WARNING INDICATOR LIGHT ILLUMINATED, BUT THERE WAS NO FAILURE WHILE DRIVING AND BRAKING. THE DEALER REPLACED THE ABS SENSORS, IN ADDITION TO OTHER REPAIRS. ALL THE REPAIRS THAT WERE MADE WERE UNKNOWN. THE ABS WARNING INDICATOR LIGHT HAS ILLUMINATED AGAIN. THE ENGINE SIZE AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MIL... Read more
NEWMAR MOUNTAIN AIRE (1995) — VEHICLE SPEED CONTROL:CRUISE CONTROL Jan 15, 2008
Incident date: Sep 1, 2007
I HAVE A MOTORHOME (FORD) WITH A RECALL, 05S28. I RECEIVED THE RECALL LETTER FROM FORD IN SEPT. OF 07. I HAVE BEEN TRYING TO GET THIS RECALL DONE SINCE THEN BUT ALL THE DEALERS ARE WAITING FOR FORD MOTOR CO. TO DELIVER THE REPLACEMENT PART. DON'T YOU THINK THIS PART WOULD BE AVAILABLE BY NOW. CAN YOU PUT SOME PRESSURE ON FORD MOTOR CO. TO DELIVER THESE PARTS. *TR
NEWMAR KOUNTRY STAR (2002) — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Dec 18, 2007
Incident date: Nov 25, 2007
PRIMARY BATTERY CABLE GROUNDED INTO TURBO. NOT PROPERLY ANCHORED OR ROUTED. RUINED STARTER ,BATTERIES. CABLES WERE REROUTED BY A FREIGHTLINER SERVICE GARAGE ANCHORED STARTER CABLE REPLACED. I RECOMMENDED TO NEWMAR THAT A RECALL BE ISSUED AND ASKED TO BE REIMBURSED FOR MY DAMAGE. I WAS INFORMED THAT IT WAS THEIR OPINION THE CABLES WERE ADEQUATELY SECURED AND NO FURTHER ACTION WAS NECESSARY AND... Read more
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