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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 615 complaints for NEWMAR

NEWMAR LONDON AIRE (2000) — STEERING Oct 7, 2015
Incident date: Sep 24, 2015
THE WEIGHT RATING FOR THE FRONT AXEL IS NO MORE THAN 13,700 POUNDS. THIS IS TOO LOW. THE AXEL CARRIES MORE WEIGHT THAN THIS WITH OCCUPANTS AND VIRTUALLY NO CARGO ON BOARD. IN FACT, THE PORT FRONT TIRE CARRIES MORE WEIGHT THAN IT IS RATED FOR WITH OCCUPANTS AND A LIGHT LOAD OF CARGO. THIS IS AN UNSAFE SITUATION OF WHICH NEWMAR IS AWARE. IT CAN (AND MAYBE HAS) RESULT IN A CATASTROPHIC SITUAT... Read more
NEWMAR LONDON AIRE (2000) — SUSPENSION Oct 7, 2015
Incident date: Sep 24, 2015
THE WEIGHT RATING FOR THE FRONT AXEL IS NO MORE THAN 13,700 POUNDS. THIS IS TOO LOW. THE AXEL CARRIES MORE WEIGHT THAN THIS WITH OCCUPANTS AND VIRTUALLY NO CARGO ON BOARD. IN FACT, THE PORT FRONT TIRE CARRIES MORE WEIGHT THAN IT IS RATED FOR WITH OCCUPANTS AND A LIGHT LOAD OF CARGO. THIS IS AN UNSAFE SITUATION OF WHICH NEWMAR IS AWARE. IT CAN (AND MAYBE HAS) RESULT IN A CATASTROPHIC SITUAT... Read more
NEWMAR BAY STAR (2012) — SUSPENSION Oct 2, 2015
Incident date: Sep 22, 2015
I WAS DRIVING N/B ON US-89 FROM JACKSON, WY AND ACCELERATING TO 55 MPH WHEN MY RV BEGAN TO SWAY APPROXIMATELY 2 TO 3 FEET FROM SIDE TO SIDE AND FELT LIKE IT WAS GOING OUT OF CONTROL. I SLOWED AND THE SWAYING SUBSIDED BUT WHEN AT 40 MPH BEGAN AGAIN WHEN I DROVE OVER A DEFECT IN THE ROAD. I STOPPED AT A CAMPGROUND AND WHILE EXAMINING MY RV I DISCOVERED THE BRACKET THE HOLDS THE REAR SWAY BAR TO TH... Read more
NEWMAR LONDON AIRE (2000) — SUSPENSION Sep 15, 2015
Incident date: Sep 15, 2015
THE BALL JOINTS FAIL PREMATURELY ON SPARTAN CHASSES. THEY ARE SEALED UNITS, WHICH DO NOT ALLOW FOR ADDITIONAL GREASE TO BE ADDED TO THIS VITAL COMPONENT WHILE SEVERAL OTHER COMPONENTS ON THE CHASSIS REQUIRE ROUTINE LUBRICATION. THE BOOTS FAIL AND THIS ALLOWS GRIT INTO THE JOINTS. ONCE THIS HAPPENS, THE JOINTS CAN FAIL AT ANT TIME. THERE IS NO REMEDY TO THE OEM PARTS EXCEPT REPLACEMENT AT SOME $... Read more
NEWMAR LONDON AIRE (2000) — STEERING Sep 15, 2015
Incident date: Sep 15, 2015
THE BALL JOINTS FAIL PREMATURELY ON SPARTAN CHASSES. THEY ARE SEALED UNITS, WHICH DO NOT ALLOW FOR ADDITIONAL GREASE TO BE ADDED TO THIS VITAL COMPONENT WHILE SEVERAL OTHER COMPONENTS ON THE CHASSIS REQUIRE ROUTINE LUBRICATION. THE BOOTS FAIL AND THIS ALLOWS GRIT INTO THE JOINTS. ONCE THIS HAPPENS, THE JOINTS CAN FAIL AT ANT TIME. THERE IS NO REMEDY TO THE OEM PARTS EXCEPT REPLACEMENT AT SOME $... Read more
NEWMAR DUTCH STAR (2008) — SUSPENSION Aug 6, 2015
Incident date: Sep 6, 2014
TL* THE CONTACT OWNS A 2008 NEWMAR DUTCH STAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND GOING OVER A DIP, THE FRONT WHEELS FRACTURED AND DETACHED. IN ADDITION, THE REAR PORTION OFF THE VEHICLE WENT AIRBORNE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT SHOCK ABSORBER WAS UNDER RATED FOR THE WEIGHT OF THE COACH. AS A RESULT, THE NEW SHOCK ... Read more
NEWMAR DUTCH STAR (2008) — WHEELS Aug 6, 2015
Incident date: Sep 6, 2014
TL* THE CONTACT OWNS A 2008 NEWMAR DUTCH STAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND GOING OVER A DIP, THE FRONT WHEELS FRACTURED AND DETACHED. IN ADDITION, THE REAR PORTION OFF THE VEHICLE WENT AIRBORNE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT SHOCK ABSORBER WAS UNDER RATED FOR THE WEIGHT OF THE COACH. AS A RESULT, THE NEW SHOCK ... Read more
NEWMAR CANYON STAR (2012) — STRUCTURE:BODY Aug 4, 2015
Incident date: Jul 20, 2015
2012 NEWMAR CANYON STAR CLASS A RV MODEL 3920 ONE OF TWO REAR TAILGATE CABLES SEPARATED ALLOWING THE REAR RAMP TO FREE FALL AT THE FORCE PROVIDED BY ITS SEVERAL HUNDRED POUND WEIGHT. THE TAILGATE NEARLY CRUSHED ME, STRIKING MY FACE, KNOCKING ME BACKWARDS ONTO THE GROUND, STRIKING MY LEFT FOOT BREAKING SEVERAL BONES. I ALSO SUFFERED A BLACK EYE. I LATER DETERMINED THAT THE THREADED CABLE BOLT COUP... Read more
1 injured
NEWMAR DUTCH STAR (2015) — ELECTRICAL SYSTEM Jul 20, 2015
Incident date: May 14, 2015
VEHICLE WAS SITTING IN DEALER'S LOT AND CAUGHT FIRE IN THE MIDDLE OF THE NIGHT. INVESTIGATION BY FIRE MARSHALL, AND SUBSEQUENT INSURANCE ADJUSTERS BELIEVE THIS LOSS TO BE DUE TO AN ELECTRICAL PROBLEM IN THE COACH. THE COACH HAS BEEN DEEMED A TOTAL LOSS...UPDATED 10-20/15*BF UPDATED 12/4/2017*CN
Fire
NEWMAR BAY STAR (2007) — VISIBILITY/WIPER Nov 13, 2014
Incident date: Sep 1, 2014
THE CAB WINDOWS FOG UP AND I CAN'T CORRECT IT. IT IS LIKE MILKY. *TR
NEWMAR MOUNTAIN AIRE (2001) — ENGINE Oct 5, 2014
Incident date: Jun 20, 2014
VEHICLE RUNNING NORMALLY, ACCELERATED TO MERGE WITH TRAFFIC, ENGINE BEGAN TO MISS THEN BACKFIRED. MISS CONTINUED AND THE VEHICLE WOULDN'T ACCELERATE PAST 55 MPH. PULLED TO SIDE OF THE ROAD TO CHECK FOR ANY VISUAL PROBLEMS, NONE NOTED. ENGINE STARTED NORMALLY AND I FINISHED THE 30 MILE DRIVE HOME. CHANGED FUEL FILTER, AIR FILTER AND MAF SENSOR. ENGINE STARTED NORMALLY AND I TOOK IT FOR A TEST ... Read more
NEWMAR MOUNTAIN AIRE (2001) — FUEL/PROPULSION SYSTEM Oct 5, 2014
Incident date: Jun 20, 2014
VEHICLE RUNNING NORMALLY, ACCELERATED TO MERGE WITH TRAFFIC, ENGINE BEGAN TO MISS THEN BACKFIRED. MISS CONTINUED AND THE VEHICLE WOULDN'T ACCELERATE PAST 55 MPH. PULLED TO SIDE OF THE ROAD TO CHECK FOR ANY VISUAL PROBLEMS, NONE NOTED. ENGINE STARTED NORMALLY AND I FINISHED THE 30 MILE DRIVE HOME. CHANGED FUEL FILTER, AIR FILTER AND MAF SENSOR. ENGINE STARTED NORMALLY AND I TOOK IT FOR A TEST ... Read more
NEWMAR MOUNTAIN AIRE (2001) — ELECTRICAL SYSTEM Oct 5, 2014
Incident date: Jun 20, 2014
VEHICLE RUNNING NORMALLY, ACCELERATED TO MERGE WITH TRAFFIC, ENGINE BEGAN TO MISS THEN BACKFIRED. MISS CONTINUED AND THE VEHICLE WOULDN'T ACCELERATE PAST 55 MPH. PULLED TO SIDE OF THE ROAD TO CHECK FOR ANY VISUAL PROBLEMS, NONE NOTED. ENGINE STARTED NORMALLY AND I FINISHED THE 30 MILE DRIVE HOME. CHANGED FUEL FILTER, AIR FILTER AND MAF SENSOR. ENGINE STARTED NORMALLY AND I TOOK IT FOR A TEST ... Read more
NEWMAR VENTANA (2013) — FUEL/PROPULSION SYSTEM May 13, 2014
Incident date: May 11, 2014
TL* THE CONTACT OWNS A 2013 NEWMAR VENTANA MOTOR HOME. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE FUEL LINE RAN RIGHT BY THE TIRES AND WERE EXPOSED. THE CONTACT MENTIONED THAT IF IMPACTED BY ANY DEBRIS, IT COULD CAUSED A LEAK AND ULTIMATELY A FIRE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NEWMAR NEWAIRE CLASSIC (2002) — SERVICE BRAKES Sep 12, 2013
Incident date: Aug 30, 2013
TL* THE CONTACT OWNS A 2002 NEWMAR NEWAIRE CLASSIC. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER RECALL NOTICE NHTSA CAMPAIGN NUMBER: 02V093000 (SERVICE BRAKES), THE VEHICLE CONTINUED TO EXPERIENCE SEVERE HEAT ON THE BRAKES AND BRAKE FLUID LEAKAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THE BRAKES NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED AND T... Read more
NEWMAR NEWAIRE CLASSIC (2002) — WHEELS:HUB Sep 12, 2013
Incident date: Aug 30, 2013
TL* THE CONTACT OWNS A 2002 NEWMAR NEWAIRE CLASSIC. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER RECALL NOTICE NHTSA CAMPAIGN NUMBER: 02V093000 (SERVICE BRAKES), THE VEHICLE CONTINUED TO EXPERIENCE SEVERE HEAT ON THE BRAKES AND BRAKE FLUID LEAKAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THE BRAKES NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED AND T... Read more
NEWMAR MOUNTAIN AIRE (2003) — SERVICE BRAKES Aug 24, 2013
Incident date: Aug 19, 2013
I DELIVERED OUR RV TO A CERTIFIED WORKHORSE REPAIR CENTER TO HAVE THE #51101-C BRAKE RECALL ADDRESSED. THE WORKMANSHIP WAS EXCELLENT. MY COMPLAINT IS WORKHORSE DOES NOT WANT TO PAY FOR THE COMPLETE REPAIR. THEIR ARGUMENT IS THAT THE RV WASN'T DRIVEN ENOUGH. I PURCHASED THIS RV USED AND FOUND OUT ABOUT THE RECALL WHEN I REGISTERED IT WITH WORKHORSE.COM. WHEN YOU READ THE TROUBLE TREE, PARAGRAPH 1.3... Read more
NEWMAR AMERICAN STAR (2000) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Mar 4, 2013
Incident date: Aug 25, 2012
RECALL ON DOMETIC REFRIGERATOR MODEL RM3862 IN MY NEWMAR 5TH WHEEL HAS STARTED TO LEAK A YELLOW COOLANT FROM THE BACK OF THE REFRIGERATOR TO THE OUTSIDE OF THE TRAILER THROUGH THE VENT HOUSING , IT ALSO DEVELOPED AN AMMONIA SMELL INSIDE THE TRAILER. THE TRAILER WAS BARELY USED AND LOOKS LIKE NEW EVEN THE CARPET , FURNITURE WOULD SHOW WEAR IF USED. THIS UNIT WAS LISTED IN THE RECALL AND THE ORIGI... Read more
NEWMAR DUTCH STAR (1994) — TIRES Feb 26, 2013
Incident date: Nov 11, 2012
BF GOODRICH COMMERCIAL T/A 235 85 16 DOT ANOR XXXX XXXX LESS THAN 500 MILES OF USE THE TREAD SEPARATED FROM TIRE IN PIECES HITTING AND DAMAGING DUMP TANKS AND PIPING. MICHELIN RECALLED DOT BFOR JD11 XXXX THAT'S ON MY RV BUT ITS WASN'T THE ONE THAT BLEW ON MY RV. I BELIEVE THERE ARE SOME OTHER DOT' SEQUENCES THAT SHOULD BE RECALLED. *TR UPDATED 4/26/13 *CN
NEWMAR KOUNTRY STAR CA (2004) — VISIBILITY Apr 24, 2012
Incident date: Apr 23, 2012
TL* THE CONTACT OWNS A 2004 NEWMAR KOUNTRY STAR RV. THE CONTACT STATED THAT THE REAR INTERIOR WINDOW COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE WAS 20,000.
NEWMAR DUTCH STAR (2008) — ELECTRICAL SYSTEM Apr 8, 2012
Incident date: Apr 1, 2010
I OWN A 1998 NEWMAR DUTCHSTAR ON A FREIGHTLINER CHASSIS WITH A 3126 CAT MOTOR. THE ISSUES OUTLINED BELOW BEGAN WHEN LOWERING THE JACKS. THEN SPREAD TO LOW SPEED RPMS AT DIFFERENT PERIODS OF OPERATION, CAUSING A TOTAL ELECTRICAL SYSTEM SHUT DOWN, (TO INCLUDE LIGHTS, POWER STEERING, POWER BRAKES, ENGINE, A/C, RADIO, ETC), THUS CAUSING A UNSAFE OPERATING CONDITION. OVER TIME THE ISSUE BEGAN DURING DI... Read more
NEWMAR DUTCH STAR (2008) — ENGINE AND ENGINE COOLING Apr 8, 2012
Incident date: Apr 1, 2010
I OWN A 1998 NEWMAR DUTCHSTAR ON A FREIGHTLINER CHASSIS WITH A 3126 CAT MOTOR. THE ISSUES OUTLINED BELOW BEGAN WHEN LOWERING THE JACKS. THEN SPREAD TO LOW SPEED RPMS AT DIFFERENT PERIODS OF OPERATION, CAUSING A TOTAL ELECTRICAL SYSTEM SHUT DOWN, (TO INCLUDE LIGHTS, POWER STEERING, POWER BRAKES, ENGINE, A/C, RADIO, ETC), THUS CAUSING A UNSAFE OPERATING CONDITION. OVER TIME THE ISSUE BEGAN DURING DI... Read more
NEWMAR SCOTTSDALE (2003) — SERVICE BRAKES, HYDRAULIC Jan 8, 2012
Incident date: May 17, 2009
THE FRONT BRAKES STICK IN THE APPLIED POSITION CAUSING ABNORMAL HEAT GENERATION ON A FORD F550 CHASSIS.THIS SEEMS TO BE THE SAME PROBLEM THAT IS BEING EXPERIENCED ON THE WORKHORSE CHASSIE. THE BRAKES START STICKING AFTER THEY HAVE BEEN APPLIED ONCE OR TWICE, AFTER A LITTLE HEAT HAS BEEN BUILT UP. *TR
NEWMAR DUTCH STAR DP (2004) — STEERING Oct 25, 2011
Incident date: Jun 17, 2011
TIE ROD BOOT SEALS ARE CRACKING AND DISINTEGRATING AND NOT HOLDING GREASE AND ARE UNSAFE AND NEED TO BE REPLACED. NEWMAR ISSUED A TSB ON 10-19-2006 FROM TRW TO THIS PROBLEM BUT APPARENTLY NOT ALL EFFECTED OWNERS WERE SENT THIS TBS. I NEVER RECIVED ONE AND MY VEHICLE IS IN THIS GROUP. THERE ARE MANY MOTOR HOMES BEING DRIVEN ON THE ROAD AT THE PRESENT WITH THIS UNSAFE PROBLEM. ACCIDENTS ARE GOING TO... Read more
NEWMAR MOUNTAIN AIRE (2005) — STRUCTURE Sep 14, 2011
Incident date: Jul 11, 2011
2005 NEWMAR MOUNTAIN AIRE MOTORHOME. CONSUMER STATES WHILE CLEANING FRONT WINDOWS HE NOTICED THAT THE DRIVERS SIDE TOP CORNER WAS OUT OF THE MOLDING. THE CONSUMER STATED WHILE DRIVING TO THE REPAIR SHOP, HE COULD FEEL AIR COMING IN THE FRONT WINDOW. THE MECHANIC FOUND BOTH FRONT WINDSHIELDS HAD COME OUT OF THE SEALS. THE FRAME ON TOP OF THE WINDSHIELD WASN'T PUT TOGETHER WELL. *JB
NEWMAR MOUNTAIN AIRE (2005) — VISIBILITY:WINDSHIELD Sep 14, 2011
Incident date: Jul 11, 2011
2005 NEWMAR MOUNTAIN AIRE MOTORHOME. CONSUMER STATES WHILE CLEANING FRONT WINDOWS HE NOTICED THAT THE DRIVERS SIDE TOP CORNER WAS OUT OF THE MOLDING. THE CONSUMER STATED WHILE DRIVING TO THE REPAIR SHOP, HE COULD FEEL AIR COMING IN THE FRONT WINDOW. THE MECHANIC FOUND BOTH FRONT WINDSHIELDS HAD COME OUT OF THE SEALS. THE FRAME ON TOP OF THE WINDSHIELD WASN'T PUT TOGETHER WELL. *JB
NEWMAR MOUNTAIN AIRE (2001) — SERVICE BRAKES, HYDRAULIC Aug 11, 2011
Incident date: May 4, 2011
I CARRIED MY 2001 NEWMAR MOUNTAIN AIRE, TO DANNY'S RV REPAIR IN DENTON, TX DUETO RECALL 51101-C WORKHRSE REFUSED TO HONOR THE (A) RIGHT FRONT PART# W8001709, $50.91 . AND THE LABOR FOR RIGHT REAR ABSCODE APPEARED ON TEST DRIVE) AND THE RF, LR, LABOR @ 29.40 EACH= $88.20 . I PAID OUT OF POCKET FOR SOMETHING I FEEL SHOULD HAVE COST ME NOTHING AS DIRECTED IN THE RECALL. PLEASE INVESTIGATE AND L... Read more
NEWMAR MOUNTAIN AIRE (1998) — VISIBILITY Aug 9, 2011
Incident date: May 5, 2009
TL* THE CONTACT OWNS A 1998 NEWMAR MOUNTAIN AIRE RV. THE CONTACT STATED THAT THE FRONT WINDSHIELD WOULD NOT REMAIN TIGHTLY SECURED WITHIN THE FRAME. A SPECIALIZED WINDSHIELD INSTALLER REPOSITIONED THE WINDSHIELD THREE TIMES YET THE PROBLEM CONTINUED TO RECUR. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE W... Read more
NEWMAR SCOTTSDALE (2004) — EXTERIOR LIGHTING Jun 20, 2011
Incident date: Jun 20, 2011
EXTERIOR RUNNING LIGHTS CATCHING ON FIRE *TT
Fire
NEWMAR MOUNTAIN AIRE (2003) — TRAILER HITCHES Jun 15, 2011
Incident date: Jun 13, 2011
TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE MOTORHOME 3778. THE CONTACT STATED THAT THE HITCH FRACTURED WHERE IT WAS WELDED WHILE PULLING ANOTHER VEHICLE. THE DEALER WAS NOTIFIED AND PROVIDED THE FAILURE INFORMATION TO THE MANUFACTURER ON THE CONTACTS BEHALF. THE CURRENT AND FAILURE MILEAGES WERE 61,000. THE VIN WAS UNAVAILABLE. UPDATED 06/30/11 *BF UPDATED 3/01/2012 *LN
NEWMAR KOUNTRY STAR (1999) — VEHICLE SPEED CONTROL May 16, 2011
Incident date: May 14, 2011
TL*THE CONTACT OWNS A 1999 NEWMAR KOUNTRY STAR MOTOR HOME. THE CONTACT STATED HE WAS DRIVING WITH THE CRUISE CONTROL ON AND DOWN A HILL WHEN IT LOCKED IN PLACE AND THE CONTACT WAS UNABLE TO DISENGAGE IT. WHEN HE DEPRESSED THE BRAKES EXCESSIVELY IT CONTINUED TO STAY LOCKED. HE WAS ABLE TO STOP ON THE SIDE OF THE ROAD WHERE HE DISABLED THE CRUISE CONTROL CABLE. THE VEHICLE WAS DRIVEN HOME AND PARKED... Read more
NEWMAR MOUNTAIN AIRE (2003) — VISIBILITY Apr 28, 2011
Incident date: Jun 1, 2008
TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE RECREATIONAL VEHICLE A CLASS. THE WINDSHIELD SEPARATED AT THE DRIVERS UPPER LEFT SIDE. THE CONTACT TOOK THE RECREATIONAL VEHICLE TO A LOCAL GLASS SHOP WHO REPLACED THE WINDSHIELD THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD CONTINUED TO SEPARATE AT THE DRIVER UPPER LEFT SIDE. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE ... Read more
NEWMAR DUTCH STAR (2006) — UNKNOWN OR OTHER Nov 18, 2010
Incident date: Nov 18, 2010
THIS IS 2ND RECALL FOR NORCOLD REFRIGERATOR IN OUR RV. RV IS IN STORAGE, BUILDING AND USED TO LIVE IN. FROZEN FOOD IN FREEZER, AND NO WHERE ELSE TO STORE IT. IT IS OVER 200 MILES TO CLOSEST REPAIR PLACE, AND INSURANCE ON RV IS FOR STORAGE ONLY AND NOT DRIVING. WILL COST OVER 200 DOLLARS FOR ROUND TRIP TO ACCOMPLISH DEFECTIVE NORCOLD PRODUCT. INSURANCE FOR RV TO MAKE TRIP WILL BE EXTRA AND OVER T... Read more
NEWMAR DUTCH STAR (2006) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Nov 18, 2010
Incident date: Nov 18, 2010
THIS IS 2ND RECALL FOR NORCOLD REFRIGERATOR IN OUR RV. RV IS IN STORAGE, BUILDING AND USED TO LIVE IN. FROZEN FOOD IN FREEZER, AND NO WHERE ELSE TO STORE IT. IT IS OVER 200 MILES TO CLOSEST REPAIR PLACE, AND INSURANCE ON RV IS FOR STORAGE ONLY AND NOT DRIVING. WILL COST OVER 200 DOLLARS FOR ROUND TRIP TO ACCOMPLISH DEFECTIVE NORCOLD PRODUCT. INSURANCE FOR RV TO MAKE TRIP WILL BE EXTRA AND OVER T... Read more
NEWMAR KOUNTRY STAR (2005) — SERVICE BRAKES, HYDRAULIC Oct 25, 2010
Incident date: Sep 15, 2010
TL*THE CONTACT OWNS A 2005 NEWMAR KOUNTRY STAR. AFTER STOPPING AND SHIFTING INTO PARK, THE VEHICLE BEGAN TO ROLL FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. HE THEN HAD TO HAVE BLOCKS PLACED IN FRONT OF THE WHEELS TO SECURE THE VEHICLE WHEN HE GOT OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPL... Read more
NEWMAR MOUNTAIN AIRE (2003) — SERVICE BRAKES, HYDRAULIC Oct 13, 2010
Incident date: May 15, 2009
TL*THE CONTACT OWNS A 2003 NEWMAR MOUNTAIN AIRE MOTOR HOME WITH A WORKHORSE W22 CHASSIS. THE CONTACT REFERENCED RECALL 09V217000, SERVICE BRAKES, HYDRAULIC THE CONTACT WAS UPSET THAT THE PARTS HAS NOT COME IN AFTER MORE THAN 1 YEAR. HE STATED HE RECEIVED A RECALL LETTER IN MAY 2009, DECEMBER 2009 AND SEPTEMBER 2010. THE CONTACT STATED HE CHECKED 2 DAYS AGO AND THE PARTS WERE STILL NOT IN FOR THE R... Read more
NEWMAR KOUNTRY STAR (2004) — SUSPENSION Oct 1, 2010
Incident date: Sep 28, 2010
BALL JOINTS ON THE SPARTAN CHASSIS SUPPLIED BY TUTHILL ARE DEFECTIVE. THESE COMPANIES ARE AWARE OF THIS. I HAVE APPROXIMATELY 30K MILES ON MY 2004 KOUNTRY STAR DIESEL MOTOR HOME AND ALL UPPER AND LOWER BALL JOINTS(RUBBER CUPS) ARE DEFECTIVE AND SPLITTING. I CONTACTED BOTH SPARTAN AND TUTHILL AND WAS TOLD, THERE ARE ONLY A "HAND" FULL OF COMPLAINTS ABOUT THIS ISSUE AND THAT I AM NO LONGER UNDER WAR... Read more
NEWMAR KOUNTRY STAR (2004) — STEERING Oct 1, 2010
Incident date: Sep 28, 2010
BALL JOINTS ON THE SPARTAN CHASSIS SUPPLIED BY TUTHILL ARE DEFECTIVE. THESE COMPANIES ARE AWARE OF THIS. I HAVE APPROXIMATELY 30K MILES ON MY 2004 KOUNTRY STAR DIESEL MOTOR HOME AND ALL UPPER AND LOWER BALL JOINTS(RUBBER CUPS) ARE DEFECTIVE AND SPLITTING. I CONTACTED BOTH SPARTAN AND TUTHILL AND WAS TOLD, THERE ARE ONLY A "HAND" FULL OF COMPLAINTS ABOUT THIS ISSUE AND THAT I AM NO LONGER UNDER WAR... Read more
NEWMAR DUTCH STAR (2001) — SUSPENSION:FRONT Oct 1, 2010
Incident date: Oct 1, 2010
2001 NEWMAR DUTCH STAR DIESEL PUSHER WITH SPARTAN CHASSIS, THE BALL JOINTS ON THE FRONT END HAVE FAILED MOTORHOME ONLY HAS 60,000 MILES. *TR
NEWMAR DUTCH STAR (2000) — SUSPENSION Oct 1, 2010
Incident date: Feb 20, 2007
I HAVE A 2000 MOTORHOME ON A SPARTAN CHASSIS. THE BALL JOINTS ARE BAD AND I BELIEVE THIS IS A SAFETY PROBLEM. SPARTAN CHASSIS HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND REFUSES TO REPAIR OR ACKNOWLEDGE. *TR
NEWMAR DUTCH STAR (2000) — STEERING Oct 1, 2010
Incident date: Feb 20, 2007
I HAVE A 2000 MOTORHOME ON A SPARTAN CHASSIS. THE BALL JOINTS ARE BAD AND I BELIEVE THIS IS A SAFETY PROBLEM. SPARTAN CHASSIS HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND REFUSES TO REPAIR OR ACKNOWLEDGE. *TR
NEWMAR CYPRESS FW (2007) — WHEELS:LUGS/NUTS/BOLTS/STUDS Sep 30, 2010
Incident date: Sep 30, 2010
OWNER REPORTS THAT THE WHEEL MOUNTING STUDS APPEAR TO BE TOO SHORT FOR THE WHEEL ASSEMBLY. REPORTEDLY, THE SERVICING MECHANIC PERFORMING ROUTINE PREVENTIVE MAINTENANCE OBSERVED THAT INSTALATION REQUIRED ONLY 5 TO 5-1/2 NUT TURNS TO FULLY SEAT THE NUT. THE NUT IS CLOSE-ENDED SO THE STUD CANNOT BE SEEN BY THE INSTALLER AND CANNOT PROTRUDE THROUGH THE NUT. OWNER CONNTCATED DEXTER AXLE WHO ADVISED... Read more
NEWMAR MOUNTAIN AIRE (2002) — SERVICE BRAKES, HYDRAULIC Sep 30, 2010
Incident date: Sep 30, 2010
UNABLE TO GET PARTS FOR THE WORKHORSE BRAKE CALIPER RECALL. *TR
NEWMAR MOUNTAIN AIRE (2004) — SERVICE BRAKES, HYDRAULIC Sep 22, 2010
Incident date: Aug 8, 2010
TL* THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE ON A W22 WORKHORSE CHASSIS. THE CONTACT STATED WHILE DRIVING 60 MPH THE ABS LIGHT CAME ON AND THE BRAKES BEGAN TO MALFUNCTION CAUSING THE VEHICLE TO HAVE SHORTER STOPPING DISTANCE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE BRAKES AND THEY INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE DEALER REPLACED THE BRAKES, CALIPERS... Read more
NEWMAR VENTANA DP (2011) — STEERING Aug 25, 2010
Incident date: Jul 17, 2010
TL* THE CONTACT OWNS A 2011 NEWMAR VENTANA DIESEL PUSHER. THE CONTACT STATED THAT THE HEADLIGHTS, TAILLIGHTS, TURN SIGNALS, BACK UP CAMERA, EXHAUST BRAKES AND CRUISE CONTROL FAILED. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED DEALERS BEFORE THE STEERING CONTROL MODULE WAS REPLACED BY THE THIRD DEALER. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 3,600 AND ... Read more
NEWMAR VENTANA DP (2011) — ELECTRICAL SYSTEM Aug 25, 2010
Incident date: Jul 17, 2010
TL* THE CONTACT OWNS A 2011 NEWMAR VENTANA DIESEL PUSHER. THE CONTACT STATED THAT THE HEADLIGHTS, TAILLIGHTS, TURN SIGNALS, BACK UP CAMERA, EXHAUST BRAKES AND CRUISE CONTROL FAILED. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED DEALERS BEFORE THE STEERING CONTROL MODULE WAS REPLACED BY THE THIRD DEALER. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 3,600 AND ... Read more
NEWMAR MOUNTAIN AIRE (2005) — STEERING Jun 8, 2010
Incident date: Jun 8, 2010
2005 NEMAR MOUNTAIN AIRE MOTORHOME. CONSUMER WRITES REGARDING LOOSE STEERING *TGW THE CONSUMER STATED HE EXPERIENCED EXCESSIVE STEERING WHEEL MOVEMENT. THE REPAIRS ONLY LASTED FOR A SHORT PERIOD OF TIME. *JB
NEWMAR MOUNTAIN AIRE (2004) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Mar 31, 2010
Incident date: Jun 6, 2007
TL* THE CONTACT OWNS A 2004 NEWMAR MOUNTAIN AIRE RV. THE CONTACT HAD TAKEN THE VEHICLE TO AN AUTHORIZED DEALER FOR A ROUTINE MAINTENANCE. THE TECHNICIAN OBSERVED DURING THE INSPECTION THAT ALL FOUR ROTORS EXHIBITED CRACKS. THE ROTORS WERE REPLACED. THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SMOKE WHICH REMAINED STATIONARY SO THAT IT COULD COOL DOWN. THE FAILURE OCCURRED SIX MONTHS AFTER THE VEHIC... Read more
NEWMAR DUTCH STAR (1997) — VEHICLE SPEED CONTROL Mar 9, 2010
Incident date: Feb 15, 2009
RUNAWAY MOTORHOME ON A 1997 FORD CHASSIS IN 2009 ON INTERSTATE 85. WHEN I REALIZED THE VEHICLE WAS ACCELERATING I TRIED TO BRAKE BUT TO NO AVAIL. I TOOK AN APPROACHING EXIT AND TURNED THE ENGINE OFF. THE MOTORHOME WAS TOWED TO A REPAIR FACILITY WHERE THE MECHANIC LUBRICATED THE LINKAGE. WHEN THE PROBLEM CONTINUED I CALLED FORD AND THEY AUTHORIZED A FIX FOR A RECALL PROBLEM INVOLVING THE BRAKE I... Read more
NEWMAR MOTORHOME (2001) — SERVICE BRAKES, HYDRAULIC Mar 3, 2010
Incident date: Nov 15, 2009
BRAKE LOSS. *TR
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