Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
GALANT
(2001) - ENGINE
Dec 7, 2012
Incident date: Oct 16, 2012
TL* THE CONTACT OWNS A 2001 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING LAMP ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR AND THE MAIN ECU RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANU... Read more
MITSUBISHI
ECLIPSE
(2006) - SERVICE BRAKES
Dec 4, 2012
Incident date: Jan 15, 2009
THE BRAKES LOST PRESSURE AND IT TOOK A LONG TIME FOR THE CAR TO COME TO A COMPLETE STOP. AS I WAS MOVING VERY SLOWLY AT THE TIME AND THERE WAS NO-ONE IN FRONT OF ME, NOTHING AWFUL HAPPENED. AFTER THAT, THE BRAKES WERE FINE UNTIL IT HAPPENED AGAIN A FEW MONTHS LATER. BECAUSE IT WAS SO QUICK AND SPORADIC I THOUGHT THAT PERHAPS I WAS IMAGINING IT! THEN IN 2011 IT HAPPENED AGAIN AND I TOOK IT TO M... Read more
MITSUBISHI
ECLIPSE
(2006) - SERVICE BRAKES
Dec 4, 2012
Incident date: Mar 10, 2009
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED AND THE VEHICLE WOULD NOT RESPOND TO BRAKING ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ... Read more
MITSUBISHI
LANCER
(2003) - VISIBILITY/WIPER
Dec 2, 2012
Incident date: Jun 10, 2009
HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U. S. EXPERIENCES FREEZING TEMPERATURES THIS SHOULD, WITHOUT A DOUBT, BE A RECALL BE... Read more
MITSUBISHI
LANCER
(2003) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Dec 1, 2012
Incident date: Oct 26, 2012
THE HEAT/AC KNOB ON MY 2003 MITSUBISHI HAS BEEN EXTREMELY DIFFICULT TO TURN. THIS IS ESPECIALLY HAZARDOUS WHEN TRYING TO DEFROST THE WINDSHIELD, UNTIL IT FINALLY BROKE COMPLETELY OFF. NOW I HAVE NO HEAT IN MY VEHICLE AND IT VISUALLY IMPAIRS MY DRIVING WHEN IT IS COLD AND FROSTS UP. I TRIED TO SEARCH FOR PARTS( COMPLETE SWITCH OR SWITCH KNOB SHAFT) THEY'RE NOT AVAILABLE BUT WHOLE UNIT ABOUT $300 + ... Read more
MITSUBISHI
GALANT
(2002) - POWER TRAIN
Nov 29, 2012
Incident date: Nov 26, 2012
TRANSMISSION WENT OUT. THERE MAY HAVE BEEN A SERVICE BULLETIN? NOT THAT MANY MILES. *TR UPDATED 12/04/12*LJ
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
Nov 29, 2012
Incident date: Apr 15, 2012
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 50 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THAT IT FELT LIKE A SPONGE. THE CONTACT APPLIED ADDITIONAL PRESSURE TO THE BRAKE PEDAL, THE BRAKES LOCKED AND THE VEHICLE SLID FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE BRAKE MASTER CYLINDER HAD TO BE RE... Read more
MITSUBISHI
ECLIPSE
(2006) - SERVICE BRAKES
Nov 8, 2012
Incident date: Jun 5, 2012
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXHIBITED A SLIGHT DELAY BEFORE THE BRAKES ENGAGED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 05V299000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: MASTER CYLINDER) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THAT THE SEALS INSIDE THE MASTER CYLINDER HAD... Read more
MITSUBISHI
GALANT
(2010) - AIR BAGS
Nov 1, 2012
Incident date: Oct 31, 2012
TL* THE CONTACT OWNS A 2010 MITSUBISHI GALANT. THE CONTACT STATED THAT AFTER ACCELERATING FROM A STOP LIGHT AND ATTEMPTING A RIGHT TURN, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND AS A RESULT. THE POLICE WERE NOT CONTACTED. THE CONTACT WAS LATER TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPEND... Read more
1 injured
MITSUBISHI
ECLIPSE SPYDER
(2004) - STRUCTURE:BODY
Nov 1, 2012
Incident date: Nov 1, 2012
PAINT IS FADING, SPOTS ARE APPEARING. CAR IS GARAGE KEPT AND POLISHED EVERY 6 MONTHS BY PROFESSIONAL SERVICE. *TR
MITSUBISHI
OUTLANDER
(2011) - AIR BAGS
Oct 26, 2012
Incident date: Oct 19, 2012
CAR WAS STRUCK ON HIGHWAY ON ITS SIDE AND WAS PUSHED OFF THE ROAD THROUGH 30FT OF TREES. DAMAGE TO ALL SIDES OF CAR (TOTALED) EXCEPT REAR. NO AIR BAG WENT OFF DESPITE SEVERITY OF CRASH. *TR
Crash
1 injured
MITSUBISHI
GALANT
(2002) - ELECTRICAL SYSTEM
Oct 24, 2012
Incident date: Oct 23, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE SHE NOTICED A BURNING SMELL. AFTER RETURNING TO THE VEHICLE AN HOUR LATER THERE WAS SMOKE BEING EMITTED FROM THE PASSENGER SIDE FRONT DOOR. THE FIRE WAS EXTINGUISHED AND THE WIRES WERE CUT TO PREVENT FURTHER THERMAL EVENTS. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN ... Read more
Fire
MITSUBISHI
ECLIPSE
(2002) - ELECTRICAL SYSTEM
Oct 23, 2012
Incident date: Oct 21, 2012
MY LEFT TURNING SIGNAL WOULD NOT RETURN TO THE OFF POSITION AFTER TURNING AND THEN OUT OF THE SUDDEN MY HEADLIGHTS ON HIGH BEAM WOULD STAY ON PERMANENTLY, LOW BEAMS WOULD NOT START . MY TURNING SIGNAL STOP WORKING AND NOW MY CAR WONT START. *TR
MITSUBISHI
ECLIPSE
(2002) - EXTERIOR LIGHTING
Oct 23, 2012
Incident date: Oct 21, 2012
MY LEFT TURNING SIGNAL WOULD NOT RETURN TO THE OFF POSITION AFTER TURNING AND THEN OUT OF THE SUDDEN MY HEADLIGHTS ON HIGH BEAM WOULD STAY ON PERMANENTLY, LOW BEAMS WOULD NOT START . MY TURNING SIGNAL STOP WORKING AND NOW MY CAR WONT START. *TR
MITSUBISHI
ECLIPSE
(2006) - SERVICE BRAKES
Oct 23, 2012
Incident date: Oct 19, 2012
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THE BRAKES WERE TOO SOFT WHICH INCREASED THE BRAKING DISTANCE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE MASTER CYLINDER AND THE ABS SYSTEM REPLACED. AFTER THE REPAIR THE BRAKING DISTANCE INCREASING AGAIN CAUSING THE CONTACT TO BRAKING SUDDENLY WHILE DRIVING 30 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ... Read more
MITSUBISHI
ECLIPSE
(2006) - SERVICE BRAKES
Oct 23, 2012
Incident date: Oct 15, 2012
WAS DECREASING SPEED TO MAKE A COMPLETE STOP NOTICED IT TOOK LONGER THAN NORMAL TO FOR THE BRAKES TO KICK IN. DIDN'T FEEL ANY PRESSURE OF THE BRAKES AT FIRST ALMOST MAKING ME HIT THE CAR INFRONT OF ME. *TR
MITSUBISHI
ENDEAVOR
(2004) - FUEL/PROPULSION SYSTEM
Oct 22, 2012
Incident date: Sep 22, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT HE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V065000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP). THE CONTACT CALLED HIS LOCAL DEALER TO SCHEDULE AN APPOINTMENT. HOWEVER, HE WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REPAIR UNTIL NOVEMBER 2012. THE CONTACT WAS CONCERNE... Read more
MITSUBISHI
LANCER SPORTSBACK
(2012) - ELECTRICAL SYSTEM
Oct 18, 2012
Incident date: Sep 28, 2012
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER SPORTSBACK. THE CONTACT STATED THAT THE COLORS ON THE INSTRUMENT PANEL CHANGED FROM ORANGE TO YELLOW ERRONEOUSLY. THE CONTACT STATED THAT WHEN THE PANEL CHANGED TO YELLOW, THE TIRE SERVICE WARNING LIGHT WOULD ALSO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD TO CHANGE THE TIRES FROM AIR TO NITROGEN GAS. THE CONTACT PERFORMED THE... Read more
MITSUBISHI
LANCER
(2011) - SEAT BELTS
Oct 18, 2012
Incident date: Oct 8, 2012
WENT TO PUT CHILD IN CAR SEAT AND THE SEATBELT WON'T RETRACT BACK. *TR
MITSUBISHI
GALANT
(1997) - POWER TRAIN
Oct 18, 2012
Incident date: Oct 11, 2012
I WAS AT A STOP SIGN AND I PRESSED ON THE GAS, ALL OF A SUDDEN THE CAR JUST STOPPED MOVING. I PUT THE CAR IN PARK, SHUT IT OFF, TURNED IT BACK ON, SHIFTED IT INTO DRIVE, AND IT WOULD NOT MOVE, IT SEEMED LIKE IT WAS STUCK IN NEUTRAL. IT HAS NOT MOVED EVER SINCE. *TR
MITSUBISHI
GALANT
(1997) - ENGINE
Oct 18, 2012
Incident date: Oct 11, 2012
I WAS AT A STOP SIGN AND I PRESSED ON THE GAS, ALL OF A SUDDEN THE CAR JUST STOPPED MOVING. I PUT THE CAR IN PARK, SHUT IT OFF, TURNED IT BACK ON, SHIFTED IT INTO DRIVE, AND IT WOULD NOT MOVE, IT SEEMED LIKE IT WAS STUCK IN NEUTRAL. IT HAS NOT MOVED EVER SINCE. *TR
MITSUBISHI
LANCER EVOLUTION
(2010) - SERVICE BRAKES
Oct 17, 2012
Incident date: Oct 8, 2012
DROVE OUT OF MY DRIVEWAY AND WITHIN 5 SECONDS ABS MALFUNCTION LIGHT CAME ON AS WELL AS STABILITY CONTROL. AFTER FURTHER INVESTIGATION I FOUND THAT THE DRIVERS SIDE REAR ABS SENSOR WAS FAULTY DUE TO THE SENSOR NOT BEING SEALED CORRECTLY BY THE MANUFACTURER WHICH LED TO CORROSION AND THE SENSOR FAILING. MITSUBISHI WOULD NOT WARRANTY THIS ITEM EVEN THOUGH ITS KNOWN TO BE FAULTY, MITSUBISHI EVEN HAS A... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) - ELECTRONIC STABILITY CONTROL (ESC)
Oct 17, 2012
Incident date: Oct 8, 2012
DROVE OUT OF MY DRIVEWAY AND WITHIN 5 SECONDS ABS MALFUNCTION LIGHT CAME ON AS WELL AS STABILITY CONTROL. AFTER FURTHER INVESTIGATION I FOUND THAT THE DRIVERS SIDE REAR ABS SENSOR WAS FAULTY DUE TO THE SENSOR NOT BEING SEALED CORRECTLY BY THE MANUFACTURER WHICH LED TO CORROSION AND THE SENSOR FAILING. MITSUBISHI WOULD NOT WARRANTY THIS ITEM EVEN THOUGH ITS KNOWN TO BE FAULTY, MITSUBISHI EVEN HAS A... Read more
MITSUBISHI
ECLIPSE
(2004) - FUEL/PROPULSION SYSTEM
Oct 12, 2012
Incident date: Sep 28, 2012
MY MITSUBISHI ECLIPSE SPUTTERS AND DIES WHEN THERE IS LESS THAN 1/2 TANK FUEL. MITSUBISHI 2004 HAS A RECALL ON THE FUEL RETURN LINE HOSE FITTING ON THE FUEL PUMP, WHICH COULD CAUSE A FIRE. MITSUBISHI CLAIMS MY CAR WAS MANUFACTURED ON A DIFFERENT PRODUCTION LINE, THEREFORE, IT IS NOT THEIR PROBLEM. REALLY? *TR
MITSUBISHI
OUTLANDER
(2003) - ELECTRICAL SYSTEM
Oct 9, 2012
Incident date: Mar 15, 2009
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE PARKED THE CONTACT NOTICED THE TEMPERATURE CONTROL KNOB WAS DIFFICULT TO TURN. THE COTACT MENTIONED THAT AFTER SOME TIME THE KNOB DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
MITSUBISHI
LANCER
(2002) - AIR BAGS
Oct 8, 2012
Incident date: Oct 8, 2012
TO AVOID CONTACT WITH A DEER I HIT THE BRAKES SLIDING INTO A UTILITY POLE CAUSING SIGNIFICANT FRONT END DAMAGE TO VEHICLE NO AIR BAGS WERE DEPLOYED. *TR
Crash
MITSUBISHI
LANCER
(2002) - SERVICE BRAKES
Oct 8, 2012
Incident date: Oct 8, 2012
TO AVOID CONTACT WITH A DEER I HIT THE BRAKES SLIDING INTO A UTILITY POLE CAUSING SIGNIFICANT FRONT END DAMAGE TO VEHICLE NO AIR BAGS WERE DEPLOYED. *TR
Crash
MITSUBISHI
ENDEAVOR
(2004) - EQUIPMENT:APPLIANCE:AIR CONDITIONER
Oct 4, 2012
Incident date: May 22, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT THE AIR CONDITIONER LEAKED WATER ONTO THE FLOOR MATS AND CAUSED THE FLOOR TO BECOME WET. THE CONTACT STATED THAT FROM THE FLOOR BEING WET, HIS FOOT SLIPPED OFF OF THE BRAKE PEDAL. THE CONTACT DID NOT CRASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE A/C DRAIN PAN WAS BLOCKED AND NEEDED TO BE... Read more
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE:BODY
Oct 2, 2012
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED WATER LEAKING UNDER THE FRONT DRIVERS SIDE MAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
MITSUBISHI
MONTERO SPORT
(2000) - STRUCTURE:BODY
Oct 1, 2012
Incident date: Sep 29, 2012
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR STATE INSPECTION AND THE CONTACT WAS TOLD THAT THE REAR AXLE, FRAME AND THE STRUCTURE OF THE VEHICLE WERE COMPLETELY RUSTED. THE STATE INSPECTION OFFICER ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WER... Read more
MITSUBISHI
DIAMANTE
(2002) - ELECTRICAL SYSTEM
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) - SERVICE BRAKES
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) - ENGINE
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
MONTERO
(2003) - FUEL/PROPULSION SYSTEM
Sep 28, 2012
Incident date: Sep 27, 2012
TL* THE CONTACT OWNS A 2003 MITSUBISHI MONTERO. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND A CONTAINER HAD TO BE USED TO KEEP THE FUEL FROM LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FUEL WAS SEEPING THROUGH THE FUEL TANK. THE DEALER ADVISED THAT THE FUEL VAC AND VAPOR FILTER NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT... Read more
MITSUBISHI
GALANT
(2012) - WHEELS
Sep 25, 2012
Incident date: Sep 11, 2012
TL* THE CONTACT OWNS A 2012 MITSUBISHI GALANT. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED A TUMBLING SOUND FROM THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ONE OF THE LUG NUTS WAS MISSING ON THE FRONT PASSENGER SIDE WHEEL AND WOULD HAVE TO BE REPLACED. ALL OF THE LUG NUTS ON THE FRONT AND REAR DRIVE... Read more
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE
Sep 19, 2012
Incident date: Jun 13, 2012
WE NOTICED A LOT OF WATER ON THE DRIVERS SIDE FLOORBOARD AFTER RECEIVING THE CAR BACK FROM RECEIVING HAIL DAMAGE REPAIR. WE CONTACTED THE AUTO REPAIRMAN ASSUMING THAT THE WATER WAS ASSOCIATED WITH THE REPAIR. WE WERE TOLD THAT IT WAS NOT THAT THE MITSUBISHI ENDEAVOR HAS A DESIGN DEFECT WITH THE HEATER CORE AND AC DRAINAGE. A SECOND MECHANICAL OPINION CONFIRMED THIS. WE VACUUMED THE CAR USING A S... Read more
MITSUBISHI
LANCER
(2003) - VISIBILITY/WIPER
Sep 17, 2012
Incident date: Sep 14, 2012
I HAVE HAD MY 2003 LANCER FOR ABOUT 4 YEARS AND THE AC/HEATER KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. RECENTLY THE KNOB "BROKE" AND IT IS NOW STUCK ON AC AND I NOW HAVE NO HEAT THEREFORE IT MEANS I HAVE NO DEFROSTERS. THIS IS A VISIBILITY ISSUE AND THERE SHOULD BE A RECALL. ACCORDING TO ALL OF THE COMPLAINTS THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED AND TAKEN CARE OF. *TR
MITSUBISHI
LANCER
(2004) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Sep 11, 2012
Incident date: Sep 11, 2012
THE AIR AND HEAT FLOW KNOB BROKE OFF AS I TURNED IT FROM COLD TO HEAT THIS MORNING. NOW I CANT HEAT UP THE CAR IT IS STUCK ON COLD. DUE TO THIS THE DEFROST WILL NOT WORK EITHER. I HAVE NO HEAT IN MY CAR AS OF THIS MORNING DUE TO THE KNOB BREAKING OFF AS I TURNED IT. PART OF THE WHITE PLASTIC PIECE THAT ATTACHES ON THE INSIDE IS NOW ATTACHED TO THE KNOB THAT BROKE OFF. *TR
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE
Sep 8, 2012
Incident date: Aug 1, 2012
LIKE MANY, MANY REPORTS THE DRIVERS SIDE FLOOR MAT IS SATURATED AND POOLED WITH WATER FROM THE AC/HVAC SYSTEM DRAINAGE FAILURE. THE MANUFACTURE HAS TSB'S ON ON THE ISSUE WITH FOAM GASKET REPLACEMENT OR INITIALLY DRILLING A HOLE CLEANING IT OUT AND INSTALLING A RUBBER PLUG TSB-08-55-007. NOW INSTALLATION OF A HOSE USED FOR RADIATOR OVERFLOW ON AN ECLIPSE NOW BEING SUGGESTED NO: TSB-11-55-003. HOW ... Read more
MITSUBISHI
ENDEAVOR
(2004) - VISIBILITY/WIPER
Sep 8, 2012
Incident date: Aug 1, 2012
LIKE MANY, MANY REPORTS THE DRIVERS SIDE FLOOR MAT IS SATURATED AND POOLED WITH WATER FROM THE AC/HVAC SYSTEM DRAINAGE FAILURE. THE MANUFACTURE HAS TSB'S ON ON THE ISSUE WITH FOAM GASKET REPLACEMENT OR INITIALLY DRILLING A HOLE CLEANING IT OUT AND INSTALLING A RUBBER PLUG TSB-08-55-007. NOW INSTALLATION OF A HOSE USED FOR RADIATOR OVERFLOW ON AN ECLIPSE NOW BEING SUGGESTED NO: TSB-11-55-003. HOW ... Read more
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
Sep 6, 2012
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THE DRIVER WAS TRAVELING 40 MPH, WHEN THE VEHICLE STARTED TO MAKE A LOUD POPPING NOISE WHENEVER THE BRAKES WERE DEPRESSED. AS A RESULT, THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT... Read more
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES
Sep 6, 2012
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT AFTER PARKING, THE VEHICLE FAILED TO STOP AND CONTINUE ROLLING. THE CONTACT STATED THAT SHE HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT T... Read more
MITSUBISHI
OUTLANDER
(2004) - FUEL/PROPULSION SYSTEM
Sep 5, 2012
Incident date: Jul 3, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A GAS LEAKAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/03/12*LJ ... Read more
MITSUBISHI
ENDEAVOR
(2006) - ELECTRICAL SYSTEM
Sep 5, 2012
Incident date: Sep 5, 2011
TL* THE CONTACT OWNS A 2006 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT THE CONTROL SWITCH ON THE HEATER VENT WAS INOPERABLE. THE VEHICLE WAS TAKEN THREE TIMES TO THE DEALER WHO REPAIRED THE HEATER VENT BUT THE FAILURE RECURRED. THE RECALL NHTSA CAMPAIGN ID NUMBER: 10V514000 (ELECTRICAL SYSTEM: SOFTWARE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFF... Read more
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE
Sep 4, 2012
Incident date: Jan 11, 2010
FOR SOMETIME I HAVE NOTICE THAT MY MAT ON THE DRIVER SIDE IS ALWAYS WET. I'M AFRAID THAT THE FLOOR IS GOING TO GIVE OUT. ALSO, MY LATCH ON THE BACK JUST STOP WORKING. *TR
MITSUBISHI
ECLIPSE
(2006) - VEHICLE SPEED CONTROL
Sep 4, 2012
Incident date: Sep 12, 2007
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED WHILE DRIVING 35 MPH SHE TRIED TO STOP THE VEHICLE AND THE VEHICLE WOULD NOT STOP. THE VEHICLE WENT OFF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THEY COULD NOT FIND NO FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 43,000.
MITSUBISHI
ECLIPSE
(1999) - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more