Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
LANCER EVOLUTION
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Oct 17, 2012
Incident date: Oct 8, 2012
DROVE OUT OF MY DRIVEWAY AND WITHIN 5 SECONDS ABS MALFUNCTION LIGHT CAME ON AS WELL AS STABILITY CONTROL. AFTER FURTHER INVESTIGATION I FOUND THAT THE DRIVERS SIDE REAR ABS SENSOR WAS FAULTY DUE TO THE SENSOR NOT BEING SEALED CORRECTLY BY THE MANUFACTURER WHICH LED TO CORROSION AND THE SENSOR FAILING. MITSUBISHI WOULD NOT WARRANTY THIS ITEM EVEN THOUGH ITS KNOWN TO BE FAULTY, MITSUBISHI EVEN HAS A... Read more
MITSUBISHI
ECLIPSE
(2004) — FUEL/PROPULSION SYSTEM
Oct 12, 2012
Incident date: Sep 28, 2012
MY MITSUBISHI ECLIPSE SPUTTERS AND DIES WHEN THERE IS LESS THAN 1/2 TANK FUEL. MITSUBISHI 2004 HAS A RECALL ON THE FUEL RETURN LINE HOSE FITTING ON THE FUEL PUMP, WHICH COULD CAUSE A FIRE. MITSUBISHI CLAIMS MY CAR WAS MANUFACTURED ON A DIFFERENT PRODUCTION LINE, THEREFORE, IT IS NOT THEIR PROBLEM. REALLY? *TR
MITSUBISHI
OUTLANDER
(2003) — ELECTRICAL SYSTEM
Oct 9, 2012
Incident date: Mar 15, 2009
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE PARKED THE CONTACT NOTICED THE TEMPERATURE CONTROL KNOB WAS DIFFICULT TO TURN. THE COTACT MENTIONED THAT AFTER SOME TIME THE KNOB DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
MITSUBISHI
LANCER
(2002) — AIR BAGS
Oct 8, 2012
Incident date: Oct 8, 2012
TO AVOID CONTACT WITH A DEER I HIT THE BRAKES SLIDING INTO A UTILITY POLE CAUSING SIGNIFICANT FRONT END DAMAGE TO VEHICLE NO AIR BAGS WERE DEPLOYED. *TR
Crash
MITSUBISHI
LANCER
(2002) — SERVICE BRAKES
Oct 8, 2012
Incident date: Oct 8, 2012
TO AVOID CONTACT WITH A DEER I HIT THE BRAKES SLIDING INTO A UTILITY POLE CAUSING SIGNIFICANT FRONT END DAMAGE TO VEHICLE NO AIR BAGS WERE DEPLOYED. *TR
Crash
MITSUBISHI
ENDEAVOR
(2004) — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Oct 4, 2012
Incident date: May 22, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT THE AIR CONDITIONER LEAKED WATER ONTO THE FLOOR MATS AND CAUSED THE FLOOR TO BECOME WET. THE CONTACT STATED THAT FROM THE FLOOR BEING WET, HIS FOOT SLIPPED OFF OF THE BRAKE PEDAL. THE CONTACT DID NOT CRASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE A/C DRAIN PAN WAS BLOCKED AND NEEDED TO BE... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE:BODY
Oct 2, 2012
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED WATER LEAKING UNDER THE FRONT DRIVERS SIDE MAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
MITSUBISHI
MONTERO SPORT
(2000) — STRUCTURE:BODY
Oct 1, 2012
Incident date: Sep 29, 2012
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR STATE INSPECTION AND THE CONTACT WAS TOLD THAT THE REAR AXLE, FRAME AND THE STRUCTURE OF THE VEHICLE WERE COMPLETELY RUSTED. THE STATE INSPECTION OFFICER ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WER... Read more
MITSUBISHI
DIAMANTE
(2002) — ELECTRICAL SYSTEM
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) — SERVICE BRAKES
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
DIAMANTE
(2002) — ENGINE
Oct 1, 2012
Incident date: Jul 26, 2012
TL* THE CONTACT OWNS A 2002 MITSUBISHI DIAMANTE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE CONTACT ATTEMPTED TO BRAKE BUT THE BRAKES FAILED TO RESPOND WITHOUT ANY WARNINGS. THE VEHICLE CRASHED INTO A PASSENGER VAN. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT TWO MONTHS PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC... Read more
Crash
MITSUBISHI
MONTERO
(2003) — FUEL/PROPULSION SYSTEM
Sep 28, 2012
Incident date: Sep 27, 2012
TL* THE CONTACT OWNS A 2003 MITSUBISHI MONTERO. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND A CONTAINER HAD TO BE USED TO KEEP THE FUEL FROM LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FUEL WAS SEEPING THROUGH THE FUEL TANK. THE DEALER ADVISED THAT THE FUEL VAC AND VAPOR FILTER NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT... Read more
MITSUBISHI
GALANT
(2012) — WHEELS
Sep 25, 2012
Incident date: Sep 11, 2012
TL* THE CONTACT OWNS A 2012 MITSUBISHI GALANT. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED A TUMBLING SOUND FROM THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ONE OF THE LUG NUTS WAS MISSING ON THE FRONT PASSENGER SIDE WHEEL AND WOULD HAVE TO BE REPLACED. ALL OF THE LUG NUTS ON THE FRONT AND REAR DRIVE... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE
Sep 19, 2012
Incident date: Jun 13, 2012
WE NOTICED A LOT OF WATER ON THE DRIVERS SIDE FLOORBOARD AFTER RECEIVING THE CAR BACK FROM RECEIVING HAIL DAMAGE REPAIR. WE CONTACTED THE AUTO REPAIRMAN ASSUMING THAT THE WATER WAS ASSOCIATED WITH THE REPAIR. WE WERE TOLD THAT IT WAS NOT THAT THE MITSUBISHI ENDEAVOR HAS A DESIGN DEFECT WITH THE HEATER CORE AND AC DRAINAGE. A SECOND MECHANICAL OPINION CONFIRMED THIS. WE VACUUMED THE CAR USING A S... Read more
MITSUBISHI
LANCER
(2003) — VISIBILITY/WIPER
Sep 17, 2012
Incident date: Sep 14, 2012
I HAVE HAD MY 2003 LANCER FOR ABOUT 4 YEARS AND THE AC/HEATER KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. RECENTLY THE KNOB "BROKE" AND IT IS NOW STUCK ON AC AND I NOW HAVE NO HEAT THEREFORE IT MEANS I HAVE NO DEFROSTERS. THIS IS A VISIBILITY ISSUE AND THERE SHOULD BE A RECALL. ACCORDING TO ALL OF THE COMPLAINTS THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED AND TAKEN CARE OF. *TR
MITSUBISHI
LANCER
(2004) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Sep 11, 2012
Incident date: Sep 11, 2012
THE AIR AND HEAT FLOW KNOB BROKE OFF AS I TURNED IT FROM COLD TO HEAT THIS MORNING. NOW I CANT HEAT UP THE CAR IT IS STUCK ON COLD. DUE TO THIS THE DEFROST WILL NOT WORK EITHER. I HAVE NO HEAT IN MY CAR AS OF THIS MORNING DUE TO THE KNOB BREAKING OFF AS I TURNED IT. PART OF THE WHITE PLASTIC PIECE THAT ATTACHES ON THE INSIDE IS NOW ATTACHED TO THE KNOB THAT BROKE OFF. *TR
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE
Sep 8, 2012
Incident date: Aug 1, 2012
LIKE MANY, MANY REPORTS THE DRIVERS SIDE FLOOR MAT IS SATURATED AND POOLED WITH WATER FROM THE AC/HVAC SYSTEM DRAINAGE FAILURE. THE MANUFACTURE HAS TSB'S ON ON THE ISSUE WITH FOAM GASKET REPLACEMENT OR INITIALLY DRILLING A HOLE CLEANING IT OUT AND INSTALLING A RUBBER PLUG TSB-08-55-007. NOW INSTALLATION OF A HOSE USED FOR RADIATOR OVERFLOW ON AN ECLIPSE NOW BEING SUGGESTED NO: TSB-11-55-003. HOW ... Read more
MITSUBISHI
ENDEAVOR
(2004) — VISIBILITY/WIPER
Sep 8, 2012
Incident date: Aug 1, 2012
LIKE MANY, MANY REPORTS THE DRIVERS SIDE FLOOR MAT IS SATURATED AND POOLED WITH WATER FROM THE AC/HVAC SYSTEM DRAINAGE FAILURE. THE MANUFACTURE HAS TSB'S ON ON THE ISSUE WITH FOAM GASKET REPLACEMENT OR INITIALLY DRILLING A HOLE CLEANING IT OUT AND INSTALLING A RUBBER PLUG TSB-08-55-007. NOW INSTALLATION OF A HOSE USED FOR RADIATOR OVERFLOW ON AN ECLIPSE NOW BEING SUGGESTED NO: TSB-11-55-003. HOW ... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Sep 6, 2012
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THE DRIVER WAS TRAVELING 40 MPH, WHEN THE VEHICLE STARTED TO MAKE A LOUD POPPING NOISE WHENEVER THE BRAKES WERE DEPRESSED. AS A RESULT, THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT... Read more
MITSUBISHI
MONTERO
(2001) — SERVICE BRAKES
Sep 6, 2012
Incident date: Sep 4, 2012
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT AFTER PARKING, THE VEHICLE FAILED TO STOP AND CONTINUE ROLLING. THE CONTACT STATED THAT SHE HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT T... Read more
MITSUBISHI
OUTLANDER
(2004) — FUEL/PROPULSION SYSTEM
Sep 5, 2012
Incident date: Jul 3, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A GAS LEAKAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/03/12*LJ ... Read more
MITSUBISHI
ENDEAVOR
(2006) — ELECTRICAL SYSTEM
Sep 5, 2012
Incident date: Sep 5, 2011
TL* THE CONTACT OWNS A 2006 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT THE CONTROL SWITCH ON THE HEATER VENT WAS INOPERABLE. THE VEHICLE WAS TAKEN THREE TIMES TO THE DEALER WHO REPAIRED THE HEATER VENT BUT THE FAILURE RECURRED. THE RECALL NHTSA CAMPAIGN ID NUMBER: 10V514000 (ELECTRICAL SYSTEM: SOFTWARE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFF... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE
Sep 4, 2012
Incident date: Jan 11, 2010
FOR SOMETIME I HAVE NOTICE THAT MY MAT ON THE DRIVER SIDE IS ALWAYS WET. I'M AFRAID THAT THE FLOOR IS GOING TO GIVE OUT. ALSO, MY LATCH ON THE BACK JUST STOP WORKING. *TR
MITSUBISHI
ECLIPSE
(2006) — VEHICLE SPEED CONTROL
Sep 4, 2012
Incident date: Sep 12, 2007
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED WHILE DRIVING 35 MPH SHE TRIED TO STOP THE VEHICLE AND THE VEHICLE WOULD NOT STOP. THE VEHICLE WENT OFF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THEY COULD NOT FIND NO FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 43,000.
MITSUBISHI
ECLIPSE
(1999) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more
MITSUBISHI
ECLIPSE
(1999) — SUSPENSION
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more
MITSUBISHI
ECLIPSE
(1999) — STEERING
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more
MITSUBISHI
ECLIPSE
(1999) — WHEELS
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more
MITSUBISHI
ECLIPSE
(2007) — STRUCTURE:BODY
Aug 31, 2012
Incident date: Jul 31, 2012
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE COVER OF THE DASH BOARD WAS LIFTING EXPOSING THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 77,000.
MITSUBISHI
LANCER
(2003) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Aug 30, 2012
Incident date: Apr 28, 2012
PURCHASED VEHICLE BRAND NEW JULY 2003. HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U.S. EXPERIENCES FREEZING TEMPERATURES T... Read more
MITSUBISHI
LANCER
(2003) — VISIBILITY/WIPER
Aug 30, 2012
Incident date: Apr 28, 2012
PURCHASED VEHICLE BRAND NEW JULY 2003. HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U.S. EXPERIENCES FREEZING TEMPERATURES T... Read more
MITSUBISHI
MONTERO SPORT
(2003) — ENGINE
Aug 30, 2012
Incident date: Aug 29, 2012
I JUST PICKED UP MY SON'S VEHICLE FROM THE SERVICE GARAGE WHERE I HAD JUST HAD NEW BRAKES AND ROTORS INSTALLED FOR HIM. I WAS ON THE WAY TO MEET MY HUSBAND AT THE GROCERY STORE BUT NEEDED TO DROP OFF SOME LETTERS AT THE OUTDOOR MAIL BOX AT THE POST OFFICE WHICH WAS < 1/4 MILE FROM THE SERVICE GARAGE. AS I PULLED UP TO THE POST OFFICE DROP BOX, I HAD MY FOOT ON THE BRAKE AND WAS GOING JUST A FEW M... Read more
MITSUBISHI
MONTERO SPORT
(2003) — SERVICE BRAKES
Aug 30, 2012
Incident date: Aug 29, 2012
I JUST PICKED UP MY SON'S VEHICLE FROM THE SERVICE GARAGE WHERE I HAD JUST HAD NEW BRAKES AND ROTORS INSTALLED FOR HIM. I WAS ON THE WAY TO MEET MY HUSBAND AT THE GROCERY STORE BUT NEEDED TO DROP OFF SOME LETTERS AT THE OUTDOOR MAIL BOX AT THE POST OFFICE WHICH WAS < 1/4 MILE FROM THE SERVICE GARAGE. AS I PULLED UP TO THE POST OFFICE DROP BOX, I HAD MY FOOT ON THE BRAKE AND WAS GOING JUST A FEW M... Read more
MITSUBISHI
OUTLANDER
(2005) — POWER TRAIN
Aug 29, 2012
Incident date: Aug 11, 2012
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. IN ADDITION, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED THAT LOCATED THE FAILURE AT THE ACCELERATOR PEDAL POSITION SENSOR. THE LOCAL MECHANIC INSTALLED A MANIFOLD ABSOLUTE PRESSURE SENSOR TO THE... Read more
MITSUBISHI
OUTLANDER
(2005) — ENGINE
Aug 29, 2012
Incident date: Aug 11, 2012
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. IN ADDITION, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED THAT LOCATED THE FAILURE AT THE ACCELERATOR PEDAL POSITION SENSOR. THE LOCAL MECHANIC INSTALLED A MANIFOLD ABSOLUTE PRESSURE SENSOR TO THE... Read more
MITSUBISHI
MONTERO
(2001) — ELECTRICAL SYSTEM
Aug 29, 2012
Incident date: Feb 2, 2012
AS THE CAR WAS SITTING IN THE DRIVEWAY IN THE MIDDLE OF THE NIGHT, THE HORN STARTED GOING OFF W/OUT ANY OPERATOR IN THE CAR. THE CAR REMAINED LOCKED AND NO ONE WAS AROUND. HAD TO REMOVE THE FUSE TO THE HORN, HOWEVER, UPON PUTTING THE FUSE BACK IN THE HORN CONTINUES TO GO OFF RANDOMLY IN THE MIDDLE OF THE NIGHT IN A CONTINUOUS HONK AS IF SOMEONE IS LAYING ON THE HORN. *TR
MITSUBISHI
EXPO LRV
(1992) — SEAT BELTS
Aug 29, 2012
Incident date: Aug 12, 2012
DRIVER'S SEAT BELT RAIL ASSEMBLY BROKE. I TOOK IT TO SEVERAL MECHANICS. GLENDALE, CA DEALER SAID THE PARTS ARE OBSOLETE. C & C COLLISION IN PASADENA ON 8/23/2012 WAS ABLE TO MAKE IT SAFE BY DISENGAGING THE CABLE/MOTOR MECHANISM. THANK YOU, NHTSA, FOR CONTACTING MITSUBISHI ON MY BEHALF, TO GET IT REPAIRED PROPERLY. PLEASE SEE EMAILS BELOW: EMAILS: SENT: 8/29/2012 SUBJ: RE: DESPERATE W... Read more
MITSUBISHI
MONTERO
(2002) — SERVICE BRAKES
Aug 24, 2012
Incident date: Jan 13, 2012
LOUD NOISE FRONT DRIVER SIDE DASHBOARD CHIRPING AND VIBRATING . WHEN I APPLIED BRAKES IT WAS LIKE U HAD NO BRAKES I APPLIED IT AGAIN N THE PEDAL WENT ALL THE WAY DOWN AT THE SAME TIME THERE WAS A CLICKING NOISE COMING FROM DASH BOARD I TRIED TO STOP THE CAR AFTER SEVERAL ATTEMPTS I WAS ABLE TO PULL OVER HITTING THE SIDE RAIL OF THE FREEWAY . AT THE MOMENT THE ABS LIGHTS CAME IN TURN THE CAR OFF ON... Read more
Crash
MITSUBISHI
ENDEAVOR
(2004) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Aug 22, 2012
Incident date: Jun 1, 2010
THE H-VAC SYSTEM DOES NOT WORK. WHEN AIR CONDITIONING IS USED WATER SEEPS INTO THE FLOORBOARD AND COMPLETELY SOAKS THE FLOOR AND MAT, WHICH CREATES A VERY RANK ODOR. TO CORRECT THIS PROBLEM IT WILL COST THE CONSUMER APPROXIMATELY $800.00. THIS IS CLEARLY AN ENGINEER DEFECT/FLAW. WE WERE TOLD BY AN MITSUBISHI SERVICE REP THAT THE FOLLOWING YEAR (2005) IT WAS CORRECTED. OBVIOUSLY MITSUBISHI WAS A... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE
Aug 22, 2012
Incident date: Jun 1, 2010
THE H-VAC SYSTEM DOES NOT WORK. WHEN AIR CONDITIONING IS USED WATER SEEPS INTO THE FLOORBOARD AND COMPLETELY SOAKS THE FLOOR AND MAT, WHICH CREATES A VERY RANK ODOR. TO CORRECT THIS PROBLEM IT WILL COST THE CONSUMER APPROXIMATELY $800.00. THIS IS CLEARLY AN ENGINEER DEFECT/FLAW. WE WERE TOLD BY AN MITSUBISHI SERVICE REP THAT THE FOLLOWING YEAR (2005) IT WAS CORRECTED. OBVIOUSLY MITSUBISHI WAS A... Read more
MITSUBISHI
ECLIPSE
(1999) — SUSPENSION
Aug 21, 2012
Incident date: Aug 15, 2009
TL* THE CONTACT OWNS A 1999 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD BANG UNDER THE VEHICLE. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THAT THE LOWER CONTROL ARM WAS DETACHED FROM THE VEHICLE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE... Read more
MITSUBISHI
OUTLANDER
(2009) — VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 20, 2012
Incident date: Aug 13, 2012
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THEN THE SUN ROOF GLASS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 48,236. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS
MITSUBISHI
ENDEAVOR
(2005) — STRUCTURE
Aug 18, 2012
Incident date: Aug 18, 2012
THE REAR TRUNK LATCH FAILS TO UNLOCK. I CANNOT OPEN EITHER THE GLASS OR THE TRUNK. HAVE TO USE THE MANUAL RELEASE FROM INSIDE TO OPEN. *TR
MITSUBISHI
ENDEAVOR
(2005) — LATCHES/LOCKS/LINKAGES
Aug 18, 2012
Incident date: Aug 18, 2012
THE REAR TRUNK LATCH FAILS TO UNLOCK. I CANNOT OPEN EITHER THE GLASS OR THE TRUNK. HAVE TO USE THE MANUAL RELEASE FROM INSIDE TO OPEN. *TR
MITSUBISHI
OUTLANDER
(2010) — SERVICE BRAKES
Aug 17, 2012
Incident date: Aug 8, 2012
MY RIGHT REAR WHEEL KEPT MAKING A NOISE. SO I PULLED OFF THE WHEEL TO SEE THE BRAKE PAD WAS ALMOST COMPLETELY GONE. I HAD THEM REPLACED AN THE MECHANIC SAID THE CALIPER WAS STICKING HE ALSO SAID IT SHOULD BE COVERED BY WARRANTY. UPON TAKING IT TO THE DEALER, THEY SAID IT IS NOT COVERED BECAUSE I HAD THE PADS CHANGED EVEN THOUGH IT WAS OCCURRING BEFORE WITH THE ORIGINAL PADS. MITSUBISHI WARRANTY ... Read more
MITSUBISHI
MONTERO
(2001) — ENGINE
Aug 16, 2012
Incident date: Aug 4, 2011
SAME HAPPENED TO MY CAR. *TR
MITSUBISHI
GALANT
(2004) — STRUCTURE:BODY
Aug 8, 2012
Incident date: Apr 3, 2012
THE DRIVER SIDE DOOR PANEL GETS CAUGHT ON THE B PILLAR ALMOST EVERY TIME THE DOOR IS CLOSED MAKING IT NEAR IMPOSSIBLE TO OPEN. ALSO A FEW WEEKS AFTER THIS STARTED HAPPENING THE WINDOW STARTED TO STICK IN THE DOWN POSITION ONLY GOING UP AFTER BEATING ON THE INSIDE OF THE DOOR . *TR