Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
LANCER
(2009) - VEHICLE SPEED CONTROL
Oct 17, 2013
Incident date: Oct 13, 2013
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CVT WARNING LAMP ILLUMINATED. A SIGNIFICANT REDUCTION IN THE ENGINE POWER OCCURRED EVEN THOUGH THE ACCELERATOR PEDAL WAS BEING ENGAGED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE SAME MALFUNCTION. THE M... Read more
MITSUBISHI
ENDEAVOR
(2005) - STRUCTURE:BODY
Oct 16, 2013
Incident date: Oct 15, 2013
DRIVERS SIDE FLOOR SOAKED, AFTER CHECKING FORUMS SOUNDS LIKE A A/C DRAIN ISSUE. *TR
MITSUBISHI
LANCER RALLIART
(2012) - POWER TRAIN
Oct 8, 2013
Incident date: Oct 12, 2012
THE 2012 LANCER RALLIART WAS PURCHASED NEW. IT IS EQUIPPED WITH A TC-SST(TWIN CLUTCH- SPORTRONIC SHIFT TRANSMISSION). AS LONG AS I CAN REMEMBER OWNING THE VEHICLE, IT CONSTANTLY "SLIPS" INTO GEAR. WHETHER THE CAR IS IN AUTOMATIC MODE, OR IN MANUAL MODE. THE SOUNDS COMING FROM UNDER THE HOOD CONSTANTLY MAKE ME CRINGE. AT TIME OF FAILURE, I WAS DRIVING 55-60 MPH. AT A STEADY CRUISE IN 6TH GEAR (AU... Read more
MITSUBISHI
MONTERO
(2002) - SERVICE BRAKES
Oct 7, 2013
Incident date: Jun 29, 2013
I BOUGHT THIS TRUCK FROM A USED CAR DEALER IN APRIL OF THIS YEAR 2013, 2 MONTHS LATER I STARTED TO HEAR A CHIRPING NOISE COMING FROM THE ENGINE FROM THE LEFT SIDE WHEN I APPLIED THE BRAKES. THEN 3 WEEKS LATER AS I EXITED THE RAMP TO GO HOME AND STEPPED ON THE PEDAL TO BRAKE THE FOUR WHEELS LOCKED ON ME CAUSING THE VEHICLE TO COME TO A COMPLETE STOP AFTER GOING ON THE RAMP FOR APROX 50 MPH . TWO ... Read more
MITSUBISHI
OUTLANDER
(2007) - SEAT BELTS
Sep 30, 2013
Incident date: May 22, 2013
THE SEAT BELT ON FRONT DRIVER SIDE FAIL AND WON'T LOCK. I NEVER KNOW THAT UNTIL I NOTICE IT THEN BRING IT TO DEALERSHIP. THERE IS NO WAY TO KNOW IT'S FAIL IF YOU NEVER CAREFULLY CHECK THAT. SO IT'S REALLY DANGEROUS TO DRIVE. *TR
MITSUBISHI
LANCER
(2012) - STEERING
Sep 23, 2013
Incident date: Jan 10, 2013
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, A SQUEAKING NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE SAME MALFUNCTION. THE TECHNICIAN WAS UNABLE TO LOCATE OR DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
Sep 23, 2013
Incident date: Sep 23, 2013
WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL TO ENTER THE STREET, I HEARD A LOUD CRACKING SOUND AND THE STERRING WHEEL JERKED TO ONE SIDE. I RETURNED TO THE DRIVEWAY AND LATER JACKED UP THE CAR, REMOVED THE LEFT FRONT WHEEL AND NOTICED THE TOP SPRING OF THE DRIVER'S SIDE SUSPENSION WAS BROKEN.
MITSUBISHI
LANCER
(2012) - ENGINE
Sep 18, 2013
Incident date: Apr 25, 2012
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER. THE CONTACT STATED THAT WHEN THE ACCELERATOR WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND STALLED WITH NO WARNINGS. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE CENTRAL COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE APPROXIMATE C... Read more
MITSUBISHI
ENDEAVOR
(2005) - ELECTRICAL SYSTEM
Sep 17, 2013
Incident date: May 8, 2012
I WAS DRIVING THE VEHICLE HOME FROM WORK WHEN I SMELLED ELECTRICAL WIRE BURNING THROUGH OUT THE CAR. IT WAS COMING FROM UNDER THE GLOVE COMPARTMENT. I PULLED OFF THE ROAD TO INVESTIGATE. THE CONNECTOR TO THE A/C & HEATER MOTOR WAS CHARRED. DURING INTERNET RESEARCH I DISCOVERED THAT THIS IS VERY COMMON OCCURRENCE. WHAT PEOPLE HAVE SAID ON-LINE WAS THAT IT WAS A POOR DESIGN, THUS THE CONNECTING PINS... Read more
Fire
MITSUBISHI
LANCER EVOLUTION
(2008) - ELECTRONIC STABILITY CONTROL (ESC)
Sep 15, 2013
Incident date: May 14, 2013
BECAUSE OF THE LOCATION (REAR WHEEL WELL) AND DESIGN OF MITSUBISHI'S ACTIVE CENTER DIFFERENTIAL PUMP, THEY ARE PRONE TO FAILURE. SEVERAL FACTORS AID IN THE GALVANIZED CORROSION OF THE PUMP'S INTERNAL PLATE, SOME OF WHICH INCLUDE TEMPERATURE FLUCTUATION AND WEATHER. VEHICLES THAT ARE IN SERVICE THROUGHOUT THE SNOW BELT STATES IN THE US AND WELL INTO CANADA SEEM TO BE THE MOST AFFECTED. MY VEHIC... Read more
MITSUBISHI
LANCER EVOLUTION
(2008) - POWER TRAIN
Sep 15, 2013
Incident date: May 14, 2013
BECAUSE OF THE LOCATION (REAR WHEEL WELL) AND DESIGN OF MITSUBISHI'S ACTIVE CENTER DIFFERENTIAL PUMP, THEY ARE PRONE TO FAILURE. SEVERAL FACTORS AID IN THE GALVANIZED CORROSION OF THE PUMP'S INTERNAL PLATE, SOME OF WHICH INCLUDE TEMPERATURE FLUCTUATION AND WEATHER. VEHICLES THAT ARE IN SERVICE THROUGHOUT THE SNOW BELT STATES IN THE US AND WELL INTO CANADA SEEM TO BE THE MOST AFFECTED. MY VEHIC... Read more
MITSUBISHI
LANCER EVOLUTION
(2008) - POWER TRAIN
Sep 15, 2013
Incident date: Dec 19, 2011
THIS VEHICLE IS EQUIPPED WITH AN ACTIVE CONTROL DIFFERENTIAL (ACD) WHICH IS ACTUATED BY THE ACD HYDRAULIC PUMP. THE ACD IS A PART OF THE VEHICLE'S ALL WHEEL DRIVE SYSTEM. AFTER GIVING THE ENGINE AN 8 MINUTE WARM UP ON IDLE, THE VEHICLE WAS BEING DRIVEN ON A 20F OF AMBIENT TEMPERATURE. THE VEHICLE WAS ON A STOP LIGHT, AND UPON GENTLY ACCELERATING THE CAR ON GREEN LIGHT A WARNING LIGHT CAME UP ON T... Read more
MITSUBISHI
LANCER RALLIART
(2010) - ELECTRONIC STABILITY CONTROL (ESC)
Sep 14, 2013
Incident date: Aug 14, 2013
"ALL WHEEL DRIVE SYSTEM SERVICE REQUIRED" MESSAGE CAM ON. I TOOK THE VEHICLE TO CORTESE MITSUBISHI IN ROCHESTER NY WHERE I WAS TOLD THAT A SOFTWARE UPDATE WAS NEEDED WHICH WAS NOT COVERED UNDER WARRANT. UPGRADE WAS PERFORMED AND I WAS INFORMED TO RETURN IF OTHER MESSAGES WERE DISPLAYED AS THE AWC PUMP MIGHT BE FAULTY WHICH WOULD BE FIXED UNDER WARRANTY. AT 40300M THE TARMAC DISPLAY STARTED FLA... Read more
MITSUBISHI
LANCER RALLIART
(2010) - POWER TRAIN
Sep 14, 2013
Incident date: Aug 14, 2013
"ALL WHEEL DRIVE SYSTEM SERVICE REQUIRED" MESSAGE CAM ON. I TOOK THE VEHICLE TO CORTESE MITSUBISHI IN ROCHESTER NY WHERE I WAS TOLD THAT A SOFTWARE UPDATE WAS NEEDED WHICH WAS NOT COVERED UNDER WARRANT. UPGRADE WAS PERFORMED AND I WAS INFORMED TO RETURN IF OTHER MESSAGES WERE DISPLAYED AS THE AWC PUMP MIGHT BE FAULTY WHICH WOULD BE FIXED UNDER WARRANTY. AT 40300M THE TARMAC DISPLAY STARTED FLA... Read more
MITSUBISHI
GALANT
(2004) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Sep 12, 2013
Incident date: Sep 9, 2013
WELL SHORTLY AFTER BUYING THE CAR,THE DRIVERS SIDE REAR WINDOW FELL DOWN IN THE DOOR. THEN A COUPLE DAYS AGO THE OTHER REAR WINDOW FELL ALSO. I'M NOT SURE WHAT HAPPENED,BUT THE WINDOW WASN'T EVEN BEING USED AT THE TIME IT FELL. I DON'T KNOW WHAT PART INSIDE THE DOOR WENT BAD,BUT I FEEL IT SHOULD NEVER HAVE DONE THAT. *TR
MITSUBISHI
GALANT
(2005) - AIR BAGS
Sep 11, 2013
Incident date: Aug 18, 2013
GOOD MORNING, I PURCHASED MY 2005 MITSUBISHI GALANT ES IN JUNE OR JULY OF 2005 WITH APPROXIMATELY 1,400 MILES AND FOR THE PASTED FEW WEEKS I'VE NOTICE THE PASSENGER AIR BAG IS RISING/SEPARATING MORE AND MORE OF THE DASHBOARD EXACTLY ABOVE THE GLOVE COMPARTMENT SILVER TRIMMING. I CONTACT THE MITSUBISHI DEALER (866-346-0796) ON SEPT. 10, 2013 WHERE I MY PURCHASED THE VEHICLE AND EXPLAINED TO THEM IN... Read more
MITSUBISHI
OUTLANDER
(2013) - ENGINE
Sep 6, 2013
Incident date: Sep 5, 2013
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,600.
MITSUBISHI
LANCER EVOLUTION
(2011) - POWER TRAIN
Sep 6, 2013
Incident date: Sep 26, 2012
MY CAR BEGAN TO HAVE A FLASHING ACTIVE YAW CONTROL LIGHT ON THE INSTRUMENT PANEL. IT WAS DETERMINED THAT AYC/ACD PUMP WAS FAILING DUE TO SEVERE CORROSION. WHEN THIS HAPPENS, THE AWD STOPS FUNCTIONING, SO THE CAR IS NOW IN TWO WHEEL DRIVE MODE. MITSUBISHI MOUNTED THE AYC PUMP IN THE REAR FENDERWELL AREA WHERE IT IS OPENLY EXPOSED TO THE WINTER ELEMENTS SUCH AS SNOW, SALT AND SAND. THIS IS A VERY WE... Read more
MITSUBISHI
ECLIPSE
(2007) - AIR BAGS
Sep 5, 2013
Incident date: Sep 4, 2013
MY CAR WAS HIT BY A DRIVER WHO RAN A RED LIGHT WHILE I WAS MAKING A LEFT HAND TURN. THE POINT OF IMPACT WAS THE PASSENGER SIDE FRONT. THE OTHER DRIVER HIT ME AT APPROXIMATELY 60 MPH. NONE OF THE AIRBAGS DEPLOYED. THANK GOD MY SEAT BELTS WORKED PROPERLY AND I ESCAPED THE ACCIDENT WITH VERY MINOR INJURIES. IT IS QUITE A CONCERN THE AIRBAGS FAILED. THE ACCIDENT HAPPENED YESTERDAY AND MY INSURANCE CO... Read more
Crash
1 injured
MITSUBISHI
GALANT
(2002) - AIR BAGS
Aug 30, 2013
Incident date: Aug 18, 2013
TL-THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED INJURY TO THE SHOULDER AND SUFFERED FROM MODERATE HEADACHES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP. THE MANUFACT... Read more
Crash
1 injured
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES
Aug 30, 2013
Incident date: Aug 23, 2013
WHEN I STEP ON THE BREAK PEDAL I HEAR A BUZZING SOUND COMING FROM THE FRONT COMPARTMENT OF THE VEHICLE. THE BREAK IS NOT FUNCTIONAL SINCE IT IS HARD AND STAYS UP WHILE I DEPRESS WITH MY FOOT. WHILE DRIVING OR WHEN THE ENGINE IS RUNNING I HEAR THIS SOUND PERIODICAL AND A STEADY SOUND WITH THE ANTI LOCK/ BREAK LIGHT ON
MITSUBISHI
LANCER
(2012) - FUEL/PROPULSION SYSTEM
Aug 29, 2013
Incident date: Aug 28, 2013
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY RAN OUT OF GASOLINE FUEL. THE CONTACT WAS UNAWARE OF THE LOW FUEL IN THE VEHICLE DUE TO THE FUEL GAUGE READING THREE QUARTERS OF A TANK FULL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST, WHICH CONFIRMED THAT THE FUEL SENSOR WAS DEFECTIVE. THE DEALER REPLACED THE FU... Read more
MITSUBISHI
ENDEAVOR
(2007) - AIR BAGS
Aug 28, 2013
Incident date: Aug 27, 2013
WE CRASHED IN THE BACK END O0F SOMEONE AT ABOUT 60 MPH NOBODY`S AIR BAG WENT OFF THERE WAS A LOT OF FRONT END DAMANAGE THE AMBULANCE DRIVER WANTED TO GET US OUT AND KEEP US OUT AS FAST AS POSSIBLE BECAUSE HE SAID IT SHOULD OF WENT OFF AND STILL EXPECTED IT WOULD GO OFF AT ANY TIME BUT IT NEVER DID . THE PASSANGER SEAT BELT I HAD ON DID NOT HOLD ME BACK CAUSING BODILY INJURY ESP TO THE CHEST EVEN ... Read more
Crash
1 injured
MITSUBISHI
ENDEAVOR
(2007) - SEAT BELTS
Aug 28, 2013
Incident date: Aug 27, 2013
WE CRASHED IN THE BACK END O0F SOMEONE AT ABOUT 60 MPH NOBODY`S AIR BAG WENT OFF THERE WAS A LOT OF FRONT END DAMANAGE THE AMBULANCE DRIVER WANTED TO GET US OUT AND KEEP US OUT AS FAST AS POSSIBLE BECAUSE HE SAID IT SHOULD OF WENT OFF AND STILL EXPECTED IT WOULD GO OFF AT ANY TIME BUT IT NEVER DID . THE PASSANGER SEAT BELT I HAD ON DID NOT HOLD ME BACK CAUSING BODILY INJURY ESP TO THE CHEST EVEN ... Read more
Crash
1 injured
MITSUBISHI
MONTERO SPORT
(2002) - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Aug 26, 2013
Incident date: Jul 5, 2013
THE REAR VIEW MIRROR CHANGES AUTOMATICALLY TO NIGHT VISION YOU CAN NOT CHANGE IT BACK. IT VERY DIFFICULT TO SEE CARS BEHIND YOU WITH THE WAY IT CHANGES AND HOW CLOSE THEY ARE TO YOU. MY DAUGHTER BACKED INTO SOMEONE BECAUSE SHE COULD NOT TELL THEY WERE BEHIND HER. I HAVE HAD PROBLEMS WITH THIS ALSO. I THINK IT IS A SAFETY HAZARD. YOU SHOULD BE ABLE TO ADJUST THE MIRROR YOURSELF. AND YOU CAN'T. *TR
Crash
MITSUBISHI
GALANT
(2003) - ELECTRICAL SYSTEM
Aug 23, 2013
Incident date: Aug 21, 2013
I STARTED MY CAR IN THE AFTERNOON, THEN I TURNED ON MY RADIO 3 MINUTES LATER. THEN, I SMELLED LIKE SOMETHING BURNT, THAT'S WHEN I SAW SMOKE CAME OUT OF THE FRONT RIGHT PASSENGER SEAT DOOR. I STOPPED IN A RANDOM TIRE SHOP TO SEE WHAT WAS GOING ON. A FEW MINUTES LATER, I SAW FIRE COMING OUT OF THE LOUDSPEAKER ON THE FRONT RIGHT DOOR. A GUY FROM THE TIRE SHOP HELPED ME TO EXTINGUISH THE FIRE. AFTER ... Read more
Fire
MITSUBISHI
OUTLANDER
(2008) - POWER TRAIN
Aug 23, 2013
Incident date: Jul 3, 2013
JULY 3, AT APPROXIMATELY 10:30 PM WE CAME HOME AND PARKED THE CAR IN THE DRIVEWAY WHICH IS AT A SLIGHT INCLINE. I GOT OUT OF THE VEHICLE TO UNLOAD ITEMS FROM THE BACK, AND AS I CAME AROUND ON THE PASSENGER SIDE THE CAR MADE A LOUD POP SOUND AND THE CAR BEGAN TO ROLL BACKWARDS AND WAS MAKING AN AUDIBLE CLICKING NOISE. IN AN INSTANT I WAS WORRIED THAT THE VEHICLE WAS GOING TO RUN OVER ONE OF MY KID... Read more
1 injured
MITSUBISHI
OUTLANDER
(2008) - POWER TRAIN
Aug 23, 2013
Incident date: Aug 23, 2013
AFTER TURNING THE CAR ON, IT WILL GET STUCK IN PARK AND IS A STRUGGLE TO SWITCH THE GEARS FROM PARK TO DRIVE. THIS HAS BEEN A PROBLEM. *TR
MITSUBISHI
LANCER
(2003) - POWER TRAIN
Aug 22, 2013
Incident date: Jul 22, 2013
TL* THE CONTACT OWNS A 2003 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CLUTCH FAILED TO FUNCTION AND THE CONTACT HEARD A POPPING NOISE . THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
MITSUBISHI
LANCER EVOLUTION
(2010) - POWER TRAIN
Aug 19, 2013
Incident date: Aug 10, 2013
ON-DASH WARNING LIGHT OF "4WD SYSTEM SERVICE REQUIRED" CAME ON. THIS WARNING IS INDICATIVE OF A ACTIVE CENTER DIFFERENTIAL (ACD) PUMP FAILURE, GENERALLY DUE TO CORROSION FROM TREATED WINTER ROAD SURFACES AND/OR THE INABILITY TO HANDLE COLD-WEATHER CLIMATES. CAR WAS PREVIOUSLY SERVICED UNDER A TECHNICAL SERVICE BULLETIN (TSB) TO DELAY ACTIVATION OF THE ACD PUMP FOR THIS EXACT REASON 2 YEARS PRIOR... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) - ELECTRONIC STABILITY CONTROL (ESC)
Aug 19, 2013
Incident date: Aug 10, 2013
ON-DASH WARNING LIGHT OF "4WD SYSTEM SERVICE REQUIRED" CAME ON. THIS WARNING IS INDICATIVE OF A ACTIVE CENTER DIFFERENTIAL (ACD) PUMP FAILURE, GENERALLY DUE TO CORROSION FROM TREATED WINTER ROAD SURFACES AND/OR THE INABILITY TO HANDLE COLD-WEATHER CLIMATES. CAR WAS PREVIOUSLY SERVICED UNDER A TECHNICAL SERVICE BULLETIN (TSB) TO DELAY ACTIVATION OF THE ACD PUMP FOR THIS EXACT REASON 2 YEARS PRIOR... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) - STEERING
Aug 19, 2013
Incident date: Aug 10, 2013
ON-DASH WARNING LIGHT OF "4WD SYSTEM SERVICE REQUIRED" CAME ON. THIS WARNING IS INDICATIVE OF A ACTIVE CENTER DIFFERENTIAL (ACD) PUMP FAILURE, GENERALLY DUE TO CORROSION FROM TREATED WINTER ROAD SURFACES AND/OR THE INABILITY TO HANDLE COLD-WEATHER CLIMATES. CAR WAS PREVIOUSLY SERVICED UNDER A TECHNICAL SERVICE BULLETIN (TSB) TO DELAY ACTIVATION OF THE ACD PUMP FOR THIS EXACT REASON 2 YEARS PRIOR... Read more
MITSUBISHI
MONTERO
(2002) - POWER TRAIN
Aug 19, 2013
Incident date: Jul 14, 2013
I WAS GOING TO START DRIVING A VERY INCLINED HILL APROX. 45 DEGREES, I STOPPED THE CAR, CHANGED THE AUTOMATIC TRANSMISSION TO 3 GEAR, WHEN I GET TO THE TOP OF THE HILL I CHANGED THE TRANSMISSION BACK TO D GEAR, BUT I NOTICED SOMETHING WEIRD WITH THE WAY THE TRANSMISSION WAS RESPONDING BUT I DIDN'T KNOW WHAT IT WAS, SO I KEPT DRIVING ALMOST 100 METERS MORE AND STOPPED THE CAR TO TAKE SOME PICTURES... Read more
MITSUBISHI
MONTERO
(2002) - SERVICE BRAKES
Aug 15, 2013
Incident date: Jul 11, 2013
TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, A CLICKING SOUND WAS HEARD AS SMOKE WAS EMITTED FROM THE DRIVER'S SIDE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE BRAKING SYSTEM WAS VIBRATING. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR A LOCAL MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 01V254001 (SERVICE BRAKE... Read more
Fire
MITSUBISHI
LANCER
(2009) - ELECTRICAL SYSTEM
Aug 14, 2013
Incident date: Aug 13, 2013
I WAS DRIVING NORTHBOUND ON THE CA IS-15 NORTH AT APPROXIMATELY 5:55 PM PST BETWEEN THE EXITS OF 138/WRIGHTWOOD AND THE ROUTE 395/JOSHUA STREET EXIT. I WAS TRAVELING IN THE FAST LANE GOING ABOUT 68-72 MPH. I GOT A "SERVICE REQUIRED" ERROR LIGHT FLASHING, THEN THE "SLOW DOWN" LIGHT CAME ON WITH A PICTURE OF A THERMOMETER. I CHECKED THE TEMPERATURE GAUGE (WHICH IS DISPLAYED ON THE LED SCREEN BY THE ... Read more
MITSUBISHI
LANCER
(2009) - POWER TRAIN
Aug 14, 2013
Incident date: Aug 13, 2013
I WAS DRIVING NORTHBOUND ON THE CA IS-15 NORTH AT APPROXIMATELY 5:55 PM PST BETWEEN THE EXITS OF 138/WRIGHTWOOD AND THE ROUTE 395/JOSHUA STREET EXIT. I WAS TRAVELING IN THE FAST LANE GOING ABOUT 68-72 MPH. I GOT A "SERVICE REQUIRED" ERROR LIGHT FLASHING, THEN THE "SLOW DOWN" LIGHT CAME ON WITH A PICTURE OF A THERMOMETER. I CHECKED THE TEMPERATURE GAUGE (WHICH IS DISPLAYED ON THE LED SCREEN BY THE ... Read more
MITSUBISHI
LANCER
(2009) - ENGINE
Aug 14, 2013
Incident date: Aug 13, 2013
I WAS DRIVING NORTHBOUND ON THE CA IS-15 NORTH AT APPROXIMATELY 5:55 PM PST BETWEEN THE EXITS OF 138/WRIGHTWOOD AND THE ROUTE 395/JOSHUA STREET EXIT. I WAS TRAVELING IN THE FAST LANE GOING ABOUT 68-72 MPH. I GOT A "SERVICE REQUIRED" ERROR LIGHT FLASHING, THEN THE "SLOW DOWN" LIGHT CAME ON WITH A PICTURE OF A THERMOMETER. I CHECKED THE TEMPERATURE GAUGE (WHICH IS DISPLAYED ON THE LED SCREEN BY THE ... Read more
MITSUBISHI
ENDEAVOR
(2004) - AIR BAGS
Aug 13, 2013
Incident date: Jul 30, 2013
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED WHILE STARTING THE IGNITION THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE AIR BAG WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. ... Read more
MITSUBISHI
MONTERO
(1995) - ENGINE
Aug 13, 2013
Incident date: Aug 2, 2013
TL* THE CONTACT OWNS A 1995 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE CONTACT HEARD A STRANGE NOISE AS THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT A SERIES OF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER AND LATER TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE CRANKSHAFT PULLEY BOLT HAD FRACTURED. ... Read more
MITSUBISHI
GALANT
(2003) - STRUCTURE:BODY
Aug 12, 2013
Incident date: Aug 9, 2013
I WAS DRIVING AT 33 MPH ON A MAIN STREET WHEN CAR ON MY RIGHT GOES THROUGH STOP SIGN AND DRIVES INTO MY CAR. HE HIT THE FRONT OF MY CAR NEAR, BUT NOT INCLUDING, THE PASSENGER DOOR. AFTER IMPACT (HE NEVER BRAKE) HE CONTINUED TO MOVE MY CAR WITH HIS THEREBY FOLDING THE FRONT OF MY CAR IN HALF, TAKING OFF FRONT WHEELS, FENDERS AND BUMPER, GAS TANK (SMOKING BUT NOT ON FIRE), AND MOVING MY CAR TWO ... Read more
Crash
1 injured
MITSUBISHI
GALANT
(2003) - AIR BAGS
Aug 12, 2013
Incident date: Aug 9, 2013
I WAS DRIVING AT 33 MPH ON A MAIN STREET WHEN CAR ON MY RIGHT GOES THROUGH STOP SIGN AND DRIVES INTO MY CAR. HE HIT THE FRONT OF MY CAR NEAR, BUT NOT INCLUDING, THE PASSENGER DOOR. AFTER IMPACT (HE NEVER BRAKE) HE CONTINUED TO MOVE MY CAR WITH HIS THEREBY FOLDING THE FRONT OF MY CAR IN HALF, TAKING OFF FRONT WHEELS, FENDERS AND BUMPER, GAS TANK (SMOKING BUT NOT ON FIRE), AND MOVING MY CAR TWO ... Read more
Crash
1 injured
MITSUBISHI
LANCER
(2003) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Aug 11, 2013
Incident date: Dec 3, 2012
THE CLIMATE CONTROL KNOB WAS HARD TO TURN AND FINAL BROKE SO I CAN'T USE MY CAR IN THE WINTER BECAUSE I CAN'T TURN IT TO HEAT AND I HAVE 2 YOUNG CHILDREN. THERE SHOULD BE A RECALL THIS HAS APPENDED TO THOUSANDS AND ITS A SAFETY HAZARD IN MULTIPLY WAYS. *TR
MITSUBISHI
LANCER
(2009) - SEAT BELTS
Aug 9, 2013
Incident date: Sep 15, 2012
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE PASSENGER'S SIDE SEAT BELT FAILED TO RETRACT AFTER THE PASSENGER UNLOCKED THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE SEAT BELT UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMAT... Read more
MITSUBISHI
LANCER
(2009) - VEHICLE SPEED CONTROL
Aug 7, 2013
Incident date: Aug 6, 2013
AS I WAS DRIVING UP THE I5 GOING UP THE GRAPEVINE IN CA AT 65-70MPH MY VEHICLE MADE A BEEPING NOISE AND DASH SHOWED THERMOMETER THAT SAID SLOW DOWN. I SLOWED DOWN TO 60MPH AND WENT INTO THE LEFT LANE OR (SLOW LANE WHERE SEMI TRUCKS DRIVE). ALL OF A SUDDEN THE CAR STARTED TO SLOW DOWN MORE AND MORE UNTIL A SEMI TRUCK GOT EXTREMELY CLOSE AND HAD TO VEER INTO A FASTER LANE BECAUSE MY CAR WAS ONLY GOI... Read more
MITSUBISHI
LANCER
(2009) - ENGINE
Aug 7, 2013
Incident date: Aug 6, 2013
AS I WAS DRIVING UP THE I5 GOING UP THE GRAPEVINE IN CA AT 65-70MPH MY VEHICLE MADE A BEEPING NOISE AND DASH SHOWED THERMOMETER THAT SAID SLOW DOWN. I SLOWED DOWN TO 60MPH AND WENT INTO THE LEFT LANE OR (SLOW LANE WHERE SEMI TRUCKS DRIVE). ALL OF A SUDDEN THE CAR STARTED TO SLOW DOWN MORE AND MORE UNTIL A SEMI TRUCK GOT EXTREMELY CLOSE AND HAD TO VEER INTO A FASTER LANE BECAUSE MY CAR WAS ONLY GOI... Read more
MITSUBISHI
LANCER
(2009) - POWER TRAIN
Aug 7, 2013
Incident date: Aug 6, 2013
AS I WAS DRIVING UP THE I5 GOING UP THE GRAPEVINE IN CA AT 65-70MPH MY VEHICLE MADE A BEEPING NOISE AND DASH SHOWED THERMOMETER THAT SAID SLOW DOWN. I SLOWED DOWN TO 60MPH AND WENT INTO THE LEFT LANE OR (SLOW LANE WHERE SEMI TRUCKS DRIVE). ALL OF A SUDDEN THE CAR STARTED TO SLOW DOWN MORE AND MORE UNTIL A SEMI TRUCK GOT EXTREMELY CLOSE AND HAD TO VEER INTO A FASTER LANE BECAUSE MY CAR WAS ONLY GOI... Read more
MITSUBISHI
OUTLANDER
(2006) - SERVICE BRAKES
Aug 6, 2013
Incident date: Aug 6, 2013
ACCORDING TO MITSUBISHI ALL OUTLANDER 2006 TRIM/MODELS ARE EQUIPPED WITH ABS, RECENTLY I NOTICED THAT MY CAR IS NOT EQUIPPED WITH ABS, ACCORDING TO SEVERAL INTERNET SITES ABS IS STANDARD FEATURE ON ALL MODELS, *TR
MITSUBISHI
LANCER
(2003) - POWER TRAIN
Jul 28, 2013
Incident date: Sep 12, 2005
FIRST OCCURRENCE HAPPENED WHILE ATTEMPTING TO LEAVE A CONVENIENCE STORE. CLUTCH WENT TO FLOOR OF VEHICLE, AND DID NOT KNOW WHAT WAS WRONG. SINCE 1ST OCCURRENCE IT HAS HAPPENED REGULARLY APPROXIMATELY EVERY 3-4 WEEKS. FOR THE LAST 8 YEARS. CLUTCH BECOME SPONGY AND REQUIRES ME TO REFILL MASTER CYLINDER WITH BRAKE FLUID. SEVERAL OCCASIONS I HAVE BEEN DRIVING WHEN THE OCCURRED. CAR LOSES ABILITY... Read more
MITSUBISHI
ECLIPSE
(2002) - CHILD SEAT:LATCH CONNECTOR/CLIP
Jul 25, 2013
Incident date: Jul 24, 2013
TL* THE CONTACT OWNS A BABY TREND CHILD RESTRAINT SEAT, MODEL NUMBER: TJ94128 (NA), AND MANUFACTURED JULY 7, 2012. THE CHILD SEAT WAS BEING USED IN A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE CHILD SEAT LOWER LATCH CONNECTOR FAILED TO LOCK DURING THE INSTALLATION OF THE BASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE CONTACT STATED THAT THE CHILD SEAT WOULD BE REPLACED. THE... Read more
MITSUBISHI
DIAMANTE
(2002) - POWER TRAIN
Jul 24, 2013
Incident date: Jun 3, 2013
THE CAR JUST STOPPED. THE GEARS WERE NONFUNCTIONAL. *TR