Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
MIRAGE
(1990) — ENGINE
Nov 18, 2013
Incident date: May 15, 2008
TL* THE CONTACT OWNS A 1990 MITSUBISHI MIRAGE. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY AT INITIAL START-UP OR WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 82,000. ## VIN PASSED ## MITSUBISHI MIRAGE 1990 ##
MITSUBISHI
GALANT
(2004) — FUEL SYSTEM, GASOLINE
Nov 15, 2013
Incident date: Nov 2, 2012
GAS LEAKS FROM PIPE THAT LEADS FROM FILLER HOLE TO GAS TANK. ESPECIALLY BAD WHEN FUELING CAR AT GAS STATION. *TR
MITSUBISHI
LANCER EVOLUTION
(2008) — POWER TRAIN
Nov 15, 2013
Incident date: May 1, 2012
(COMPLAINT IS APPLICABLE ONLY TO GSR TRIM EQUIPPED WITH A 5MT TRANSMISSION) - DIFFICULTY SHIFTING FIRST TO SECOND GEAR, AND SECOND TO THIRD. GEARSHIFT IS NOTCHY AND HARD TO ENGAGE. CAUSES LONGER THAN DESIRABLE TIME-GAP IN POWER TO THE WHEELS, RESULTING IN LOSS OF SPEED DURING ACCELERATION PHASE FROM A STOP. - GEARSHIFT IS NOT SMOOTH IN GENERAL. KEYWORDS : NOTCHY, GRINDING. - IT IS A WIDELY RE... Read more
MITSUBISHI
MONTERO SPORT
(2001) — SUSPENSION
Nov 10, 2013
Incident date: Nov 10, 2013
WHILE DRIVING ON THE HIGHWAY. I LOST CONTROL OF VEHICLE AND PROCEEDED TO DRIVE ONTO SHOULDER. AFTER QUICKLY CHECKING TIRES, ETC. I NOTICED THE FRAME HAD RIPPED IN HALF. THE DRIVER SIDE FRAME WAS COMPLETELY ROTTED FOR 4-5 FEET. FROM THE FRONT DOOR TO THE REAR WHEEL WELL. AFTER INSPECTION OF THE ENTIRE FRAME THE PASSENGER SIDE IS UNAFFECTED WHICH LEADS ME TO BELIEVE IT IS POOR METAL/FRAME FROM THE F... Read more
MITSUBISHI
MONTERO SPORT
(2001) — STRUCTURE:BODY
Nov 10, 2013
Incident date: Nov 10, 2013
WHILE DRIVING ON THE HIGHWAY. I LOST CONTROL OF VEHICLE AND PROCEEDED TO DRIVE ONTO SHOULDER. AFTER QUICKLY CHECKING TIRES, ETC. I NOTICED THE FRAME HAD RIPPED IN HALF. THE DRIVER SIDE FRAME WAS COMPLETELY ROTTED FOR 4-5 FEET. FROM THE FRONT DOOR TO THE REAR WHEEL WELL. AFTER INSPECTION OF THE ENTIRE FRAME THE PASSENGER SIDE IS UNAFFECTED WHICH LEADS ME TO BELIEVE IT IS POOR METAL/FRAME FROM THE F... Read more
MITSUBISHI
MONTERO SPORT
(2001) — STEERING
Nov 10, 2013
Incident date: Nov 10, 2013
WHILE DRIVING ON THE HIGHWAY. I LOST CONTROL OF VEHICLE AND PROCEEDED TO DRIVE ONTO SHOULDER. AFTER QUICKLY CHECKING TIRES, ETC. I NOTICED THE FRAME HAD RIPPED IN HALF. THE DRIVER SIDE FRAME WAS COMPLETELY ROTTED FOR 4-5 FEET. FROM THE FRONT DOOR TO THE REAR WHEEL WELL. AFTER INSPECTION OF THE ENTIRE FRAME THE PASSENGER SIDE IS UNAFFECTED WHICH LEADS ME TO BELIEVE IT IS POOR METAL/FRAME FROM THE F... Read more
MITSUBISHI
MONTERO SPORT
(1999) — TIRES
Nov 8, 2013
Incident date: Nov 5, 2013
TIRES PURCHASE NEW, MAINTAINED WELL WITH APPROX 25K MILES OF WEAR. WITH NO NOTICE, HAD A TREAD SEPARATION ON FRONT RIGHT TIRE. TOOK TO DEALER AND IT WAS REPLACED WITH ONLY A PARTIAL CREDIT FOR WARRANTY. OTHER TIRES WERE INSPECTED AND TOLD IT WAS A FLUKE. APPROXIMATELY ONE MONTH LATER, WAS PULLING OFF FREEWAY AT ABOUT 50MPH AND LEFT REAR TIRE EXPLODED AND RIPPED FENDER OFF OF SUV. NO NOTICE OF WEAR... Read more
MITSUBISHI
MONTERO SPORT
(2000) — VEHICLE SPEED CONTROL
Nov 7, 2013
Incident date: Nov 4, 2013
MY WIFE WAS DRIVING ARE 00 MITS MONTERO SPORT, ON THE FWY SHE TRY TO SLOW DOWN TO GET OUT OF THE FWY. SHE WAS PRESSING ON THE BRAKE BUT THE CAR WAS NOT SLOWING DOWN SO SHE PUT THE TRANSMISSION TO LOWER GEARS TO MAKE THE SUV TO SLOW DOWN IT HELP BUT NOT TO GET THE SUV TO STOP. SO SHE HIT THE CAR IN-FRONT. SO AFTER THE CAR CAME TO A STOP AFTER HITTING THE CAR THE RPM WERE RUBBING HIGH SO SHE PUT THE... Read more
Crash
MITSUBISHI
MONTERO SPORT
(2000) — ENGINE
Nov 7, 2013
Incident date: Nov 4, 2013
MY WIFE WAS DRIVING ARE 00 MITS MONTERO SPORT, ON THE FWY SHE TRY TO SLOW DOWN TO GET OUT OF THE FWY. SHE WAS PRESSING ON THE BRAKE BUT THE CAR WAS NOT SLOWING DOWN SO SHE PUT THE TRANSMISSION TO LOWER GEARS TO MAKE THE SUV TO SLOW DOWN IT HELP BUT NOT TO GET THE SUV TO STOP. SO SHE HIT THE CAR IN-FRONT. SO AFTER THE CAR CAME TO A STOP AFTER HITTING THE CAR THE RPM WERE RUBBING HIGH SO SHE PUT THE... Read more
Crash
MITSUBISHI
LANCER EVO
(2008) — POWER TRAIN
Nov 7, 2013
Incident date: Jun 20, 2013
MY 08 EVO IS GETTING THE "SERVICE REQUIRED" LIGHT INDICATING THE S-AWC PUMP HAS FAILED. I HAVE DONE SOME RESEARCH AND A LOT OF THE EVO'S ARE GETTING THIS. ITS B/C THE PUMP LOCATED BEHIND THE PASSENGER SIDE REAR TIRE IS EXPOSED THE ELEMENTS AND GET CORRODED, ALSO THE LIQUID GETS TOO THICK IN THE WINTER AND THE FLUID CANNOT FLOW PROPERLY AND THE PUMP FAILS. MINE FAILED 2 MONTHS OUTSIDE OF THE DRIVE ... Read more
MITSUBISHI
ENDEAVOR
(2006) — ELECTRICAL SYSTEM
Nov 6, 2013
Incident date: Sep 13, 2013
THE IGNITION KEY GOT STUCK, KEY CANNOT BE REMOVED FROM IGNITION. *TR
MITSUBISHI
LANCER
(2008) — SERVICE BRAKES
Nov 6, 2013
Incident date: Jan 2, 2010
ESTABA EN LA AUTOPISTA Y ME PRENDI LA LUZ DEL ABS Y EL AUTOMVIL SE SENTA AGUANTADO CUANDO ME TOC FRENAR EL AUTOMVIL DE MOMENTO NO FREN BIEN. DESPUS PROCED A LLAMAR AL SERVICIO DE REMOLQUE DE LA MITSUBISHI Y BUSCARON EL CARRO A MI CASA. EL 01/14/2010 EL DEALER LE ENCONTR FALLA EN SENSOR Y SE LO REEMPLAZARON. (MN116244 SENSOR, RR ABS,RH). PERO EN EL 2011 VOLVI PRENDI LA LUZ DEL ABS SE LE HIZO EL CA... Read more
MITSUBISHI
LANCER
(2008) — ELECTRONIC STABILITY CONTROL (ESC)
Nov 6, 2013
Incident date: Jan 2, 2010
ESTABA EN LA AUTOPISTA Y ME PRENDI LA LUZ DEL ABS Y EL AUTOMVIL SE SENTA AGUANTADO CUANDO ME TOC FRENAR EL AUTOMVIL DE MOMENTO NO FREN BIEN. DESPUS PROCED A LLAMAR AL SERVICIO DE REMOLQUE DE LA MITSUBISHI Y BUSCARON EL CARRO A MI CASA. EL 01/14/2010 EL DEALER LE ENCONTR FALLA EN SENSOR Y SE LO REEMPLAZARON. (MN116244 SENSOR, RR ABS,RH). PERO EN EL 2011 VOLVI PRENDI LA LUZ DEL ABS SE LE HIZO EL CA... Read more
MITSUBISHI
LANCER EVOLUTION
(2012) — POWER TRAIN
Nov 1, 2013
Incident date: Aug 1, 2012
THE CAR IS VERY DIFFICULT TO SHIFT. FROM STOP TO ABOUT 40 MPH, THE SHIFTING FEELS LIKE DOESN'T WANT TO GO INTO GEAR. I WAS TOLD THIS IS NORMAL. THE CAR SEEMS TO SHIFT A LOT BETTER AT HIGHER RPMS; PROBABLY DUE TO LESS OF A SYNCHRONIZATION PROBLEM. MISS SHIFTS CAUSE DELAY IN ACCELERATION. *TR
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Oct 31, 2013
Incident date: Oct 24, 2013
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT WAS DRIVING 20 MPH WHEN THE BRAKES WERE APPLIED AND FELT ABNORMAL. AN ABNORMAL SIREN THEN SOUNDED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE ABS MODULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS U... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE:BODY
Oct 28, 2013
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT WHEN IT RAINED, WATER WOULD PENETRATE THE VEHICLE AND SATURATE THE DRIVER'S SIDE FLOORBOARD AREA. THE DEALER REPLACED THE WINDSHIELD AND THE DASH BOARD WAS REMOVED AND INSPECTED, HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THERE COULD HAVE BEEN A DEFECTIVE FIREWALL AND INSULATION THAT CAUSED TH... Read more
MITSUBISHI
GALANT
(2010) — ELECTRICAL SYSTEM
Oct 26, 2013
Incident date: Jun 13, 2013
MITSUBISHI UPDATES THEIR MAPS FOR THE GALANT EVERY 1.5 YEARS, HOWEVER THE MAPS USED TO UPDATE ARE OLD MAPS. FOR EXAMPLE, THE APRIL 2013 VERSION HAS MAPS FROM 2011. *TR
MITSUBISHI
GALANT
(2010) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Oct 26, 2013
Incident date: Jun 13, 2013
MITSUBISHI UPDATES THEIR MAPS FOR THE GALANT EVERY 1.5 YEARS, HOWEVER THE MAPS USED TO UPDATE ARE OLD MAPS. FOR EXAMPLE, THE APRIL 2013 VERSION HAS MAPS FROM 2011. *TR
MITSUBISHI
LANCER EVOLUTION
(2010) — POWER TRAIN
Oct 25, 2013
Incident date: Jul 11, 2013
TURNING INTO A PARKING LOT AND I RECEIVED A "SERVICE AWD SYSTEM" MESSAGE. CAUSED BY THE ACD/AYC PUMP BEING FAULTY WHICH IS APPARENTLY A KNOWN PROBLEM WITH THESE CARS AS CORROSION HAPPENS TO THE EXPOSED PUMP. OPTIONS INCLUDE A $2000-3000 REPLACEMENT OF THE PUMP OR REBUILD ONE AND HOPE IT DOESN'T HAPPEN (WHICH MIGHT SINCE IT IS EXPOSED) AGAIN. REALLY HOPE MITSUBISHI RECALLS THIS ITEM SINCE IT IS A C... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Oct 25, 2013
Incident date: Jul 11, 2013
TURNING INTO A PARKING LOT AND I RECEIVED A "SERVICE AWD SYSTEM" MESSAGE. CAUSED BY THE ACD/AYC PUMP BEING FAULTY WHICH IS APPARENTLY A KNOWN PROBLEM WITH THESE CARS AS CORROSION HAPPENS TO THE EXPOSED PUMP. OPTIONS INCLUDE A $2000-3000 REPLACEMENT OF THE PUMP OR REBUILD ONE AND HOPE IT DOESN'T HAPPEN (WHICH MIGHT SINCE IT IS EXPOSED) AGAIN. REALLY HOPE MITSUBISHI RECALLS THIS ITEM SINCE IT IS A C... Read more
MITSUBISHI
MONTERO
(2002) — SERVICE BRAKES
Oct 23, 2013
Incident date: Aug 30, 2013
I BOUGHT THIS TRUCK IN APRIL THEN I WAS DRIVING ON THE EXPRESS WAY AND WHEN I APPLIED THE BRAKES TO START SLOWING DOWN THE BRAKES LOCKED ON THE VEHICLE ALMOST CAUSING AND ACCIDENT. I HAVE TRIED TO FIX THEM AND STILL HAVING THE SAME PROBLEM, THEM I FOUND OUT THERE IS A RECALL ON THE BRAKES. THE DEALERS REFUSE TO FIX IT. WHAT SHOULD I DO AND WHAT ARE THE LAWS ON RECALLS. *TR
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Oct 23, 2013
Incident date: Sep 20, 2013
I NOTICED THAT AS I PRESS THE BRAKE PEDDLE DOWN AND LET OFF THERE IS A WHISTLE SOUND AS THE BRAKE PEDDLE IS COMING BACK UP. THIS ISSUE IS CONTINUING TO GET WORSE.THE MORE THAT I DRIVE THE CAR, THE LESS EFFICIENT MY BRAKES ARE WORKING TO ACTUALLY STOP THE CAR. MULTIPLE MECHANICS HAVE LOOKED UNDER THE HOOD AND SAID IT COULD BE EITHER THE MASTER BRAKE CYLINDER OR THE ABS CONTROL WHICH IS VERY UNCOMMO... Read more
MITSUBISHI
MONTERO SPORT
(2000) — ENGINE
Oct 22, 2013
Incident date: Oct 4, 2013
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE UNEXPECTEDLY STARTED LOSING POWER AND WOULD NOT ACCELERATE BEYOND 60 MPH. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED AND HAD TO BE TURNED WITH ABRUPT FORCE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE CRANK SHAFT BOLT HAD TO BE REPLACED. THE VEHI... Read more
MITSUBISHI
MONTERO SPORT
(2000) — STEERING
Oct 22, 2013
Incident date: Oct 4, 2013
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE UNEXPECTEDLY STARTED LOSING POWER AND WOULD NOT ACCELERATE BEYOND 60 MPH. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED AND HAD TO BE TURNED WITH ABRUPT FORCE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE CRANK SHAFT BOLT HAD TO BE REPLACED. THE VEHI... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Oct 22, 2013
Incident date: Sep 2, 2013
AS I WAS DRIVING DOWN A CONGESTED ROAD, I TRIED TO COME TO A STOP AND THE PEDDLE WENT ALL THE WAY DOWN TO THE FLOORBOARD. I TRIED PULLING THE EMERGENCY BRAKE AND THAT DIDN'T WORK EITHER. AT THAT POINT I AVOIDED A COLLISION BY GOING ON THE MEDIAN AND DOWN SHIFTED. THE CAR, LUCKILY, IS A 5 SPEED. MY HUSBAND REPLACED THE BRAKE PADS A MONTH OR SO BEFORE THAT, SO HE CHECKED TO BE SURE THE LINES WERE BL... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE
Oct 22, 2013
Incident date: Sep 11, 2013
THE A/C DRAIN TUBE LEAKS AND CAUSES WATER TO POOL UP ON THE DRIVER'S SIDE FLOORBOARD UNDERNEATH THE CARPETING. I HAVE HAD THE VEHICLE LOOKED AT TWO TIMES AND ALL THEY CAN DO IS BLOW THE TUBE OUT, WHICH ONLY TEMPORARILY FIXES THE PROBLEM. IT IS RECOMMENDED TO HAVE THE DASH REMOVED IN ORDER TO GET TO THE BOX WHERE THE DEBRIS IS LOCATED TO REPAIR THE SEAL. I DON'T HAVE HUNDREDS OF DOLLARS TO HAVE ... Read more
MITSUBISHI
ENDEAVOR
(2004) — ENGINE AND ENGINE COOLING
Oct 22, 2013
Incident date: Sep 11, 2013
THE A/C DRAIN TUBE LEAKS AND CAUSES WATER TO POOL UP ON THE DRIVER'S SIDE FLOORBOARD UNDERNEATH THE CARPETING. I HAVE HAD THE VEHICLE LOOKED AT TWO TIMES AND ALL THEY CAN DO IS BLOW THE TUBE OUT, WHICH ONLY TEMPORARILY FIXES THE PROBLEM. IT IS RECOMMENDED TO HAVE THE DASH REMOVED IN ORDER TO GET TO THE BOX WHERE THE DEBRIS IS LOCATED TO REPAIR THE SEAL. I DON'T HAVE HUNDREDS OF DOLLARS TO HAVE ... Read more
MITSUBISHI
OUTLANDER
(2003) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Oct 21, 2013
Incident date: Jan 27, 2012
TEMPERATURE KNOB BROKE OFF AFTER GETTING STUCK. SOUNDS LIKE THIS HAPPENS QUITE FREQUENTLY. I GOT AN ESTIMATE TO FIX IT FROM THE DEALER. OVER $2000. MAJOR ISSUE IN THE WINTER FOR DEFROST/HEAT. *TR
MITSUBISHI
LANCER
(2009) — VEHICLE SPEED CONTROL
Oct 17, 2013
Incident date: Oct 13, 2013
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CVT WARNING LAMP ILLUMINATED. A SIGNIFICANT REDUCTION IN THE ENGINE POWER OCCURRED EVEN THOUGH THE ACCELERATOR PEDAL WAS BEING ENGAGED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE SAME MALFUNCTION. THE M... Read more
MITSUBISHI
ENDEAVOR
(2005) — STRUCTURE:BODY
Oct 16, 2013
Incident date: Oct 15, 2013
DRIVERS SIDE FLOOR SOAKED, AFTER CHECKING FORUMS SOUNDS LIKE A A/C DRAIN ISSUE. *TR
MITSUBISHI
LANCER RALLIART
(2012) — POWER TRAIN
Oct 8, 2013
Incident date: Oct 12, 2012
THE 2012 LANCER RALLIART WAS PURCHASED NEW. IT IS EQUIPPED WITH A TC-SST(TWIN CLUTCH- SPORTRONIC SHIFT TRANSMISSION). AS LONG AS I CAN REMEMBER OWNING THE VEHICLE, IT CONSTANTLY "SLIPS" INTO GEAR. WHETHER THE CAR IS IN AUTOMATIC MODE, OR IN MANUAL MODE. THE SOUNDS COMING FROM UNDER THE HOOD CONSTANTLY MAKE ME CRINGE. AT TIME OF FAILURE, I WAS DRIVING 55-60 MPH. AT A STEADY CRUISE IN 6TH GEAR (AU... Read more
MITSUBISHI
MONTERO
(2002) — SERVICE BRAKES
Oct 7, 2013
Incident date: Jun 29, 2013
I BOUGHT THIS TRUCK FROM A USED CAR DEALER IN APRIL OF THIS YEAR 2013, 2 MONTHS LATER I STARTED TO HEAR A CHIRPING NOISE COMING FROM THE ENGINE FROM THE LEFT SIDE WHEN I APPLIED THE BRAKES. THEN 3 WEEKS LATER AS I EXITED THE RAMP TO GO HOME AND STEPPED ON THE PEDAL TO BRAKE THE FOUR WHEELS LOCKED ON ME CAUSING THE VEHICLE TO COME TO A COMPLETE STOP AFTER GOING ON THE RAMP FOR APROX 50 MPH . TWO ... Read more
MITSUBISHI
OUTLANDER
(2007) — SEAT BELTS
Sep 30, 2013
Incident date: May 22, 2013
THE SEAT BELT ON FRONT DRIVER SIDE FAIL AND WON'T LOCK. I NEVER KNOW THAT UNTIL I NOTICE IT THEN BRING IT TO DEALERSHIP. THERE IS NO WAY TO KNOW IT'S FAIL IF YOU NEVER CAREFULLY CHECK THAT. SO IT'S REALLY DANGEROUS TO DRIVE. *TR
MITSUBISHI
LANCER
(2012) — STEERING
Sep 23, 2013
Incident date: Jan 10, 2013
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, A SQUEAKING NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE SAME MALFUNCTION. THE TECHNICIAN WAS UNABLE TO LOCATE OR DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
MITSUBISHI
OUTLANDER
(2007) — SUSPENSION
Sep 23, 2013
Incident date: Sep 23, 2013
WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL TO ENTER THE STREET, I HEARD A LOUD CRACKING SOUND AND THE STERRING WHEEL JERKED TO ONE SIDE. I RETURNED TO THE DRIVEWAY AND LATER JACKED UP THE CAR, REMOVED THE LEFT FRONT WHEEL AND NOTICED THE TOP SPRING OF THE DRIVER'S SIDE SUSPENSION WAS BROKEN.
MITSUBISHI
LANCER
(2012) — ENGINE
Sep 18, 2013
Incident date: Apr 25, 2012
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER. THE CONTACT STATED THAT WHEN THE ACCELERATOR WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND STALLED WITH NO WARNINGS. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE CENTRAL COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE APPROXIMATE C... Read more
MITSUBISHI
ENDEAVOR
(2005) — ELECTRICAL SYSTEM
Sep 17, 2013
Incident date: May 8, 2012
I WAS DRIVING THE VEHICLE HOME FROM WORK WHEN I SMELLED ELECTRICAL WIRE BURNING THROUGH OUT THE CAR. IT WAS COMING FROM UNDER THE GLOVE COMPARTMENT. I PULLED OFF THE ROAD TO INVESTIGATE. THE CONNECTOR TO THE A/C & HEATER MOTOR WAS CHARRED. DURING INTERNET RESEARCH I DISCOVERED THAT THIS IS VERY COMMON OCCURRENCE. WHAT PEOPLE HAVE SAID ON-LINE WAS THAT IT WAS A POOR DESIGN, THUS THE CONNECTING PINS... Read more
Fire
MITSUBISHI
LANCER EVOLUTION
(2008) — ELECTRONIC STABILITY CONTROL (ESC)
Sep 15, 2013
Incident date: May 14, 2013
BECAUSE OF THE LOCATION (REAR WHEEL WELL) AND DESIGN OF MITSUBISHI'S ACTIVE CENTER DIFFERENTIAL PUMP, THEY ARE PRONE TO FAILURE. SEVERAL FACTORS AID IN THE GALVANIZED CORROSION OF THE PUMP'S INTERNAL PLATE, SOME OF WHICH INCLUDE TEMPERATURE FLUCTUATION AND WEATHER. VEHICLES THAT ARE IN SERVICE THROUGHOUT THE SNOW BELT STATES IN THE US AND WELL INTO CANADA SEEM TO BE THE MOST AFFECTED. MY VEHIC... Read more
MITSUBISHI
LANCER EVOLUTION
(2008) — POWER TRAIN
Sep 15, 2013
Incident date: May 14, 2013
BECAUSE OF THE LOCATION (REAR WHEEL WELL) AND DESIGN OF MITSUBISHI'S ACTIVE CENTER DIFFERENTIAL PUMP, THEY ARE PRONE TO FAILURE. SEVERAL FACTORS AID IN THE GALVANIZED CORROSION OF THE PUMP'S INTERNAL PLATE, SOME OF WHICH INCLUDE TEMPERATURE FLUCTUATION AND WEATHER. VEHICLES THAT ARE IN SERVICE THROUGHOUT THE SNOW BELT STATES IN THE US AND WELL INTO CANADA SEEM TO BE THE MOST AFFECTED. MY VEHIC... Read more
MITSUBISHI
LANCER EVOLUTION
(2008) — POWER TRAIN
Sep 15, 2013
Incident date: Dec 19, 2011
THIS VEHICLE IS EQUIPPED WITH AN ACTIVE CONTROL DIFFERENTIAL (ACD) WHICH IS ACTUATED BY THE ACD HYDRAULIC PUMP. THE ACD IS A PART OF THE VEHICLE'S ALL WHEEL DRIVE SYSTEM. AFTER GIVING THE ENGINE AN 8 MINUTE WARM UP ON IDLE, THE VEHICLE WAS BEING DRIVEN ON A 20F OF AMBIENT TEMPERATURE. THE VEHICLE WAS ON A STOP LIGHT, AND UPON GENTLY ACCELERATING THE CAR ON GREEN LIGHT A WARNING LIGHT CAME UP ON T... Read more
MITSUBISHI
LANCER RALLIART
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Sep 14, 2013
Incident date: Aug 14, 2013
"ALL WHEEL DRIVE SYSTEM SERVICE REQUIRED" MESSAGE CAM ON. I TOOK THE VEHICLE TO CORTESE MITSUBISHI IN ROCHESTER NY WHERE I WAS TOLD THAT A SOFTWARE UPDATE WAS NEEDED WHICH WAS NOT COVERED UNDER WARRANT. UPGRADE WAS PERFORMED AND I WAS INFORMED TO RETURN IF OTHER MESSAGES WERE DISPLAYED AS THE AWC PUMP MIGHT BE FAULTY WHICH WOULD BE FIXED UNDER WARRANTY. AT 40300M THE TARMAC DISPLAY STARTED FLA... Read more
MITSUBISHI
LANCER RALLIART
(2010) — POWER TRAIN
Sep 14, 2013
Incident date: Aug 14, 2013
"ALL WHEEL DRIVE SYSTEM SERVICE REQUIRED" MESSAGE CAM ON. I TOOK THE VEHICLE TO CORTESE MITSUBISHI IN ROCHESTER NY WHERE I WAS TOLD THAT A SOFTWARE UPDATE WAS NEEDED WHICH WAS NOT COVERED UNDER WARRANT. UPGRADE WAS PERFORMED AND I WAS INFORMED TO RETURN IF OTHER MESSAGES WERE DISPLAYED AS THE AWC PUMP MIGHT BE FAULTY WHICH WOULD BE FIXED UNDER WARRANTY. AT 40300M THE TARMAC DISPLAY STARTED FLA... Read more
MITSUBISHI
GALANT
(2004) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Sep 12, 2013
Incident date: Sep 9, 2013
WELL SHORTLY AFTER BUYING THE CAR,THE DRIVERS SIDE REAR WINDOW FELL DOWN IN THE DOOR. THEN A COUPLE DAYS AGO THE OTHER REAR WINDOW FELL ALSO. I'M NOT SURE WHAT HAPPENED,BUT THE WINDOW WASN'T EVEN BEING USED AT THE TIME IT FELL. I DON'T KNOW WHAT PART INSIDE THE DOOR WENT BAD,BUT I FEEL IT SHOULD NEVER HAVE DONE THAT. *TR
MITSUBISHI
GALANT
(2005) — AIR BAGS
Sep 11, 2013
Incident date: Aug 18, 2013
GOOD MORNING, I PURCHASED MY 2005 MITSUBISHI GALANT ES IN JUNE OR JULY OF 2005 WITH APPROXIMATELY 1,400 MILES AND FOR THE PASTED FEW WEEKS I'VE NOTICE THE PASSENGER AIR BAG IS RISING/SEPARATING MORE AND MORE OF THE DASHBOARD EXACTLY ABOVE THE GLOVE COMPARTMENT SILVER TRIMMING. I CONTACT THE MITSUBISHI DEALER (866-346-0796) ON SEPT. 10, 2013 WHERE I MY PURCHASED THE VEHICLE AND EXPLAINED TO THEM IN... Read more
MITSUBISHI
OUTLANDER
(2013) — ENGINE
Sep 6, 2013
Incident date: Sep 5, 2013
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,600.
MITSUBISHI
LANCER EVOLUTION
(2011) — POWER TRAIN
Sep 6, 2013
Incident date: Sep 26, 2012
MY CAR BEGAN TO HAVE A FLASHING ACTIVE YAW CONTROL LIGHT ON THE INSTRUMENT PANEL. IT WAS DETERMINED THAT AYC/ACD PUMP WAS FAILING DUE TO SEVERE CORROSION. WHEN THIS HAPPENS, THE AWD STOPS FUNCTIONING, SO THE CAR IS NOW IN TWO WHEEL DRIVE MODE. MITSUBISHI MOUNTED THE AYC PUMP IN THE REAR FENDERWELL AREA WHERE IT IS OPENLY EXPOSED TO THE WINTER ELEMENTS SUCH AS SNOW, SALT AND SAND. THIS IS A VERY WE... Read more
MITSUBISHI
ECLIPSE
(2007) — AIR BAGS
Sep 5, 2013
Incident date: Sep 4, 2013
MY CAR WAS HIT BY A DRIVER WHO RAN A RED LIGHT WHILE I WAS MAKING A LEFT HAND TURN. THE POINT OF IMPACT WAS THE PASSENGER SIDE FRONT. THE OTHER DRIVER HIT ME AT APPROXIMATELY 60 MPH. NONE OF THE AIRBAGS DEPLOYED. THANK GOD MY SEAT BELTS WORKED PROPERLY AND I ESCAPED THE ACCIDENT WITH VERY MINOR INJURIES. IT IS QUITE A CONCERN THE AIRBAGS FAILED. THE ACCIDENT HAPPENED YESTERDAY AND MY INSURANCE CO... Read more
Crash
1 injured
MITSUBISHI
GALANT
(2002) — AIR BAGS
Aug 30, 2013
Incident date: Aug 18, 2013
TL-THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED INJURY TO THE SHOULDER AND SUFFERED FROM MODERATE HEADACHES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP. THE MANUFACT... Read more
Crash
1 injured
MITSUBISHI
MONTERO
(2001) — SERVICE BRAKES
Aug 30, 2013
Incident date: Aug 23, 2013
WHEN I STEP ON THE BREAK PEDAL I HEAR A BUZZING SOUND COMING FROM THE FRONT COMPARTMENT OF THE VEHICLE. THE BREAK IS NOT FUNCTIONAL SINCE IT IS HARD AND STAYS UP WHILE I DEPRESS WITH MY FOOT. WHILE DRIVING OR WHEN THE ENGINE IS RUNNING I HEAR THIS SOUND PERIODICAL AND A STEADY SOUND WITH THE ANTI LOCK/ BREAK LIGHT ON
MITSUBISHI
LANCER
(2012) — FUEL/PROPULSION SYSTEM
Aug 29, 2013
Incident date: Aug 28, 2013
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY RAN OUT OF GASOLINE FUEL. THE CONTACT WAS UNAWARE OF THE LOW FUEL IN THE VEHICLE DUE TO THE FUEL GAUGE READING THREE QUARTERS OF A TANK FULL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST, WHICH CONFIRMED THAT THE FUEL SENSOR WAS DEFECTIVE. THE DEALER REPLACED THE FU... Read more