Showing 14,402 complaints for MITSUBISHI
Incident date: Oct 1, 2014
MITSUBISHI HAS EXTENDED THE WARRANTY ON THIS VEHICLES FRONT COIL SPRINGS TO 120,000 MILES OR 9 YEARS (WHICHEVER COMES FIRST). MY FRONT COIL SPRINGS WENT BAD AT 120,500 AND MITSUBISHI REFUSES TO MAKE THE NECESSARY REPAIR TO THEIR DEFECTIVE PARTS. THE FRONT COIL SPRINGS, ACCORDING TO MITSUBISHI HAVE A "POTENTIAL" TO "CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS (SUCH AS CALCIUM CHLORIDE)
... USED IN COLD WEATHER AREAS TO CLEAR ICE AND SNOW FROM ROADWAYS". I DO LIVE IN OHIO AND WE HAVE A LOT OF SNOW HERE, BUT UPON SEARCHING ONLINE I HAVE FOUND THAT MANY OTHERS WHO DO NOT LIVE OR TRAVEL TO AREAS WHERE ROADS NEED TO BE SALTED (E.G. TEXAS, FLORIDA) HAVE ALSO HAD THE SAME PROBLEM. ALSO, IF ALTERNATIVE FRONT COIL SPRINGS DO NOT HAVE THE POTENTIAL TO CORRODE UNDER THESE CONDITIONS, SHOULD MITSUBISHI NOT BE LIABLE FOR PROVIDING CUSTOMERS WITH THESE SATISFACTORY PARTS REGARDLESS OF MILEAGE? IT SEEMS TO BE UNIVERSAL AND IT IS MY BELIEF THAT MITSUBISHI PUT OUT A VEHICLE WITH A DEFECTIVE PART THAT THEY ARE NOW REFUSING TO RECALL. THEIR NEGLIGENCE IN THIS MATTER IS NOT FAIR TO CONSUMERS WHO PAY FOR QUALITY VEHICLES WITH QUALITY PARTS.Read more
Incident date: Oct 1, 2014
MITSUBISHI HAS EXTENDED THE WARRANTY ON THIS VEHICLES FRONT COIL SPRINGS TO 120,000 MILES OR 9 YEARS (WHICHEVER COMES FIRST). MY FRONT COIL SPRINGS WENT BAD AT 120,500 AND MITSUBISHI REFUSES TO MAKE THE NECESSARY REPAIR TO THEIR DEFECTIVE PARTS. THE FRONT COIL SPRINGS, ACCORDING TO MITSUBISHI HAVE A "POTENTIAL" TO "CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS (SUCH AS CALCIUM CHLORIDE)
... USED IN COLD WEATHER AREAS TO CLEAR ICE AND SNOW FROM ROADWAYS". I DO LIVE IN OHIO AND WE HAVE A LOT OF SNOW HERE, BUT UPON SEARCHING ONLINE I HAVE FOUND THAT MANY OTHERS WHO DO NOT LIVE OR TRAVEL TO AREAS WHERE ROADS NEED TO BE SALTED (E.G. TEXAS, FLORIDA) HAVE ALSO HAD THE SAME PROBLEM. ALSO, IF ALTERNATIVE FRONT COIL SPRINGS DO NOT HAVE THE POTENTIAL TO CORRODE UNDER THESE CONDITIONS, SHOULD MITSUBISHI NOT BE LIABLE FOR PROVIDING CUSTOMERS WITH THESE SATISFACTORY PARTS REGARDLESS OF MILEAGE? IT SEEMS TO BE UNIVERSAL AND IT IS MY BELIEF THAT MITSUBISHI PUT OUT A VEHICLE WITH A DEFECTIVE PART THAT THEY ARE NOW REFUSING TO RECALL. THEIR NEGLIGENCE IN THIS MATTER IS NOT FAIR TO CONSUMERS WHO PAY FOR QUALITY VEHICLES WITH QUALITY PARTS.Read more
Incident date: Nov 21, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICL
... E WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.Read more
Incident date: Oct 17, 2012
BRAKE PEDAL BECAME SPONGY AND BRAKES ARE NOT RESPONSIVE. WITH NO WARNING THE BRAKES WILL NEED TO BE PUSHED COMPLETELY TO THE FLOOR TO STOP THE CAR. THIS WILL OCCUR FOR ANYWHERE FROM A DAY OR TWO TO A FEW WEEKS. SYMPTOMS WILL DISAPPEAR AND OCCUR ROUGHLY ONCE EVERY 2 OR 3 MONTHS. *TR
Incident date: Nov 22, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXP
... ERIENCED A FAILURE.Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 12E012000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE C
... ONTACT DID NOT EXPERIENCE A FAILURE.Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 12E012000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE C
... ONTACT DID NOT EXPERIENCE A FAILURE.Read more
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 8, 2014
IT WAS A COLD WINTER DAY, I STARTED DRIVING MY EVO TO A NEARBY GROCERY STORE. ENROUTE, THE AWD SYSTEM WOULD THROW A WARNING AND A DASHBOARD LIGHT LIT UP. I WAS CONCERNED, STOPPED THE VEHICLE AND FOUND NO LEAKS OR NO WEIRD NOISES. THE VEHICLE WAS UNABLE TO SHIFT INTO SNOW/TARMAC/GRAVEL MODE. FORTUNATELY I WAS NOT STRANDED ON THE ROAD SIDE. UPON FURTHER INVESTIGATION I CAME TO KNOW THAT THE ACD PUMP
... FAILED AND HENCE IT THREW AN AWD ERROR. ITS COSTING ABOUT 2200 DOLLARS TO FIX THIS ISSUE. *TRRead more
Incident date: Jan 8, 2014
IT WAS A COLD WINTER DAY, I STARTED DRIVING MY EVO TO A NEARBY GROCERY STORE. ENROUTE, THE AWD SYSTEM WOULD THROW A WARNING AND A DASHBOARD LIGHT LIT UP. I WAS CONCERNED, STOPPED THE VEHICLE AND FOUND NO LEAKS OR NO WEIRD NOISES. THE VEHICLE WAS UNABLE TO SHIFT INTO SNOW/TARMAC/GRAVEL MODE. FORTUNATELY I WAS NOT STRANDED ON THE ROAD SIDE. UPON FURTHER INVESTIGATION I CAME TO KNOW THAT THE ACD PUMP
... FAILED AND HENCE IT THREW AN AWD ERROR. ITS COSTING ABOUT 2200 DOLLARS TO FIX THIS ISSUE. *TRRead more
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2003 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE TEMPERATURE CONTROL FAILED TO SWITCH FROM AIR CONDITIONER TO HEAT. THE DEALER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Oct 30, 2014
ENGINE WARNING LIGHT WOULD NOT GO OUT , HAD TO REPLACE IT COST ME $500 OUT OF POCKET. *TR
Incident date: Nov 18, 2014
RECEIVED A LETTER IN THE MAIL IN EARLY OCTOBER 2014 REGARDING A DRIVE BELT RECALL FOR 2010 OUTLANDER. HAVE MADE SEVERAL CALLS TO THE DEALERSHIP REGARDING THE REPLACEMENT ONLY TO BE TOLD THE REQUIRED PARTS ON ARE NATIONAL BACK ORDER AND TO CALL BACK EVERY 2 WEEKS. THEY WERE ADVISED BY THE MANUFACTURER THAT THERE IS NO ESTIMATED DATE FOR THE PARTS TO BE RECEIVED. *TR
Incident date: Nov 18, 2014
RECEIVED A LETTER IN THE MAIL IN EARLY OCTOBER 2014 REGARDING A DRIVE BELT RECALL FOR 2010 OUTLANDER. HAVE MADE SEVERAL CALLS TO THE DEALERSHIP REGARDING THE REPLACEMENT ONLY TO BE TOLD THE REQUIRED PARTS ON ARE NATIONAL BACK ORDER AND TO CALL BACK EVERY 2 WEEKS. THEY WERE ADVISED BY THE MANUFACTURER THAT THERE IS NO ESTIMATED DATE FOR THE PARTS TO BE RECEIVED. *TR
Incident date: Nov 14, 2014
I WAS GOING SOUTH ON MARTIN LUTHER KING ST, WHEN THIS LADY RAN A STOP SIGN. I SWERVED TRYING NOT TO HIT HER, BUT I DID ANYWAY. I HIT MY CHEST ON THE STEERING WHEEL, CAUSING BRUISING AND SWELLING OF MY CHEST. CAUSING PAIN WHEN I BREATH. *TR
Crash
1 injured
Incident date: Nov 19, 2014
ON OCTOBER 20TH I RECEIVED A RECALL TO HAVE THE DRIVE BELT CHANGED. I CALLED THE DEALERSHIP TO HAVE THE DRIVE BELT CHANGED, BUT THEY DIDN'T HAVE THE PARTS FROM THE MANUFACTURER YET. I CALLED AGAIN TODAY, AND THEY STILL DON'T HAVE IT. THEY ALSO DON'T KNOW WHEN ARE THEY GETTING IT. *TR
Incident date: Aug 4, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE DEALER ADVISED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2016. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS
... 30,000.Read more
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 5, 2012
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESU NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE), NHTSA CAMPAIGN NUMBER: 12E012000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 09V077000 (AIR, SERVICE BRAKES). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS
... NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE), NHTSA CAMPAIGN NUMBER: 12E012000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 09V077000 (AIR, SERVICE BRAKES). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS
... NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE), NHTSA CAMPAIGN NUMBER: 12E012000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 09V077000 (AIR, SERVICE BRAKES). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS
... NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Nov 13, 2014
4WD SERVICE REQUIRED LIGHT POPPED UP IMMEDIATELY WHEN ACCELERATING. ACD PUMP MAY HAVE FAILED. MITSUBISHI DOES NOT COVER THIS AS IT IS NOT "PART OF THE DRIVETRAIN". CAN BE DANGEROUS WHEN PUMP GOES OUT. *TR
Incident date: Oct 23, 2014
I'M BACKING UP ON A REVERSE MODE AND A SLIGHTLY ELEVATED RV PARKING TO GET SOME HEAVY ITEMS NEXT TO MY DRIVE WAY, I SLOWLY MOVING AND TRY TO ALIGNED IT TO THE PAVEMENT I NOTICE THE BACKUP CAMERA DIDN'T WORK AND PRESS MY FEET TO THE BRAKE THEN AFTER I RELEASE IT ACCELERATE PAST BACKWARD HITTING THE WOODEN FENCH AND ZERO GROUND THE 6 FOOT SHED, CAUSING THE BACK BODY PART OF THE CAR WRECK AND I END U
... P ON A 3 BRICKS HIGH PLANTER. I HAVE SOME HISTORY IN THE PAST THAT THE FOLLOWING DAY THAT I GOT THE CAR FROM THE DEALER I RETURNED IT TO THEM BECAUSE I HEARED A POPPING SOUND ON THE ENGINE PART WHEN I STOP THE ENGINE, THEY SAID ITS JUST NORMAL BUT WITH ALL THE CARS THAT I HAD I NEVER EXPERIENCE THIS SO UNUSUAL AND THE STATIC ON THE CAR SEAT EVERYTIME I COME OUT OF THE CAR I EVEN TRANSFER THE STATIC FEEL WHEN SOMEBODY TOUCH ME I AND AFTER A WEEK THEY PUT LEATHER SEAT IT IS STILL THE SAME WHAT I DID I PUT A RUG ON MY SEAT THAT LESSEN THE STATIC. EVERYTIME I BRING THE CAR ON ALL THE COMPLAINTS THEY JUST IGNORE IT AND TELLING ME ITS JUST NORMAL AND BECAUSE I NEVER BOUGHT ANY BRAND NEW CAR EXCEPT MITSUBISHI SINCE 1997 SO MY TRUST IS STILL THERE UNTIL THIS CRASH HAPPEND TO ME AND FIRST TIME IN MY ENTIRE LIFE ITS GOOD THING IT HAPPENS WITH IN MY PROPERTY WHAT IF THIS MALFUNCTION HAPPENS OUTSIDE AND I HURT SOMEBODY THAT ACCIDENT WAS TRAUMATIC TO ME I DON'T WANT TO DRIVE THAT CAR ANYMORE I DON'T KNOW WHAT WILL HAPPEN NEXT. I FILE COMPLAIN WITH THEM, THEN AFTER 3 WEEKS THEY DON'T WANT TO TAKE RESPONSIBILITY AND ADVISE ME TO JUST CLAIM ACCIDENT ON MY INSURANCE. I ASK THE SERVICE MANAGER TO PLEASE EMAIL ME A COPY OF THEIR INVESTIGATION AND A WRITTEN REPORT ON THEIR ADVISE ON ME. MICHAEL OF MITSUBISHI ANAHEIM IS HESITANT TO GIVE ME ANY WRITTEN REPORT ON THE TEST THEY'VE DONE AND ADVICE THEY WANT ME TO DO. *TRRead more
Crash
Incident date: Oct 23, 2014
I'M BACKING UP ON A REVERSE MODE AND A SLIGHTLY ELEVATED RV PARKING TO GET SOME HEAVY ITEMS NEXT TO MY DRIVE WAY, I SLOWLY MOVING AND TRY TO ALIGNED IT TO THE PAVEMENT I NOTICE THE BACKUP CAMERA DIDN'T WORK AND PRESS MY FEET TO THE BRAKE THEN AFTER I RELEASE IT ACCELERATE PAST BACKWARD HITTING THE WOODEN FENCH AND ZERO GROUND THE 6 FOOT SHED, CAUSING THE BACK BODY PART OF THE CAR WRECK AND I END U
... P ON A 3 BRICKS HIGH PLANTER. I HAVE SOME HISTORY IN THE PAST THAT THE FOLLOWING DAY THAT I GOT THE CAR FROM THE DEALER I RETURNED IT TO THEM BECAUSE I HEARED A POPPING SOUND ON THE ENGINE PART WHEN I STOP THE ENGINE, THEY SAID ITS JUST NORMAL BUT WITH ALL THE CARS THAT I HAD I NEVER EXPERIENCE THIS SO UNUSUAL AND THE STATIC ON THE CAR SEAT EVERYTIME I COME OUT OF THE CAR I EVEN TRANSFER THE STATIC FEEL WHEN SOMEBODY TOUCH ME I AND AFTER A WEEK THEY PUT LEATHER SEAT IT IS STILL THE SAME WHAT I DID I PUT A RUG ON MY SEAT THAT LESSEN THE STATIC. EVERYTIME I BRING THE CAR ON ALL THE COMPLAINTS THEY JUST IGNORE IT AND TELLING ME ITS JUST NORMAL AND BECAUSE I NEVER BOUGHT ANY BRAND NEW CAR EXCEPT MITSUBISHI SINCE 1997 SO MY TRUST IS STILL THERE UNTIL THIS CRASH HAPPEND TO ME AND FIRST TIME IN MY ENTIRE LIFE ITS GOOD THING IT HAPPENS WITH IN MY PROPERTY WHAT IF THIS MALFUNCTION HAPPENS OUTSIDE AND I HURT SOMEBODY THAT ACCIDENT WAS TRAUMATIC TO ME I DON'T WANT TO DRIVE THAT CAR ANYMORE I DON'T KNOW WHAT WILL HAPPEN NEXT. I FILE COMPLAIN WITH THEM, THEN AFTER 3 WEEKS THEY DON'T WANT TO TAKE RESPONSIBILITY AND ADVISE ME TO JUST CLAIM ACCIDENT ON MY INSURANCE. I ASK THE SERVICE MANAGER TO PLEASE EMAIL ME A COPY OF THEIR INVESTIGATION AND A WRITTEN REPORT ON THEIR ADVISE ON ME. MICHAEL OF MITSUBISHI ANAHEIM IS HESITANT TO GIVE ME ANY WRITTEN REPORT ON THE TEST THEY'VE DONE AND ADVICE THEY WANT ME TO DO. *TRRead more
Crash
Incident date: Oct 23, 2014
I'M BACKING UP ON A REVERSE MODE AND A SLIGHTLY ELEVATED RV PARKING TO GET SOME HEAVY ITEMS NEXT TO MY DRIVE WAY, I SLOWLY MOVING AND TRY TO ALIGNED IT TO THE PAVEMENT I NOTICE THE BACKUP CAMERA DIDN'T WORK AND PRESS MY FEET TO THE BRAKE THEN AFTER I RELEASE IT ACCELERATE PAST BACKWARD HITTING THE WOODEN FENCH AND ZERO GROUND THE 6 FOOT SHED, CAUSING THE BACK BODY PART OF THE CAR WRECK AND I END U
... P ON A 3 BRICKS HIGH PLANTER. I HAVE SOME HISTORY IN THE PAST THAT THE FOLLOWING DAY THAT I GOT THE CAR FROM THE DEALER I RETURNED IT TO THEM BECAUSE I HEARED A POPPING SOUND ON THE ENGINE PART WHEN I STOP THE ENGINE, THEY SAID ITS JUST NORMAL BUT WITH ALL THE CARS THAT I HAD I NEVER EXPERIENCE THIS SO UNUSUAL AND THE STATIC ON THE CAR SEAT EVERYTIME I COME OUT OF THE CAR I EVEN TRANSFER THE STATIC FEEL WHEN SOMEBODY TOUCH ME I AND AFTER A WEEK THEY PUT LEATHER SEAT IT IS STILL THE SAME WHAT I DID I PUT A RUG ON MY SEAT THAT LESSEN THE STATIC. EVERYTIME I BRING THE CAR ON ALL THE COMPLAINTS THEY JUST IGNORE IT AND TELLING ME ITS JUST NORMAL AND BECAUSE I NEVER BOUGHT ANY BRAND NEW CAR EXCEPT MITSUBISHI SINCE 1997 SO MY TRUST IS STILL THERE UNTIL THIS CRASH HAPPEND TO ME AND FIRST TIME IN MY ENTIRE LIFE ITS GOOD THING IT HAPPENS WITH IN MY PROPERTY WHAT IF THIS MALFUNCTION HAPPENS OUTSIDE AND I HURT SOMEBODY THAT ACCIDENT WAS TRAUMATIC TO ME I DON'T WANT TO DRIVE THAT CAR ANYMORE I DON'T KNOW WHAT WILL HAPPEN NEXT. I FILE COMPLAIN WITH THEM, THEN AFTER 3 WEEKS THEY DON'T WANT TO TAKE RESPONSIBILITY AND ADVISE ME TO JUST CLAIM ACCIDENT ON MY INSURANCE. I ASK THE SERVICE MANAGER TO PLEASE EMAIL ME A COPY OF THEIR INVESTIGATION AND A WRITTEN REPORT ON THEIR ADVISE ON ME. MICHAEL OF MITSUBISHI ANAHEIM IS HESITANT TO GIVE ME ANY WRITTEN REPORT ON THE TEST THEY'VE DONE AND ADVICE THEY WANT ME TO DO. *TRRead more
Crash
Incident date: Oct 13, 2014
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 29, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR
... . THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 3/24/15*CN UPDATED 03/31/15Read more
Incident date: Oct 17, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V281000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE F
... AILURE AND INFORMED THE CONTACT THAT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.Read more
Fire
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER PROVIDED A TENTATIVE DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT
... EXPERIENCING A FAILURE.Read more
Incident date: Nov 11, 2014
HVAC KNOB HAS ALWAYS BEEN HARD TO TURN FROM HEAT TO COOL, BUT IT HAS NOW COMPLETELY BROKEN. IF YOU TURN IT TO HEAT IT BOUNCES BACK TO COOL. I HAVE NO HEATER OR DEFROST! I WAS QUOTED $1,500 TO FIX THE PROBLEM BECAUSE THE HVAC CABLE AND DOOR ARE STUCK SHUT. THE DEALER KNEW MY EXACT PROBLEM AND THE PART NUMBER OFF THE TOP OFF HIS HEAD! HE SAID IT IS A VERY COMMON PROBLEM, BUT THEY DON'T RECALL IT BEC
... AUSE IT ISN'T A SAFETY HAZARD. I DON'T SEE HOW THIS IS SO. WE WERE PLUMMETED WITH SNOW AND FREEZING TEMPERATURES THIS WEEK AND I HAD TO USE AN ICE SCRAPPER ON THE INSIDE OF MY WINDOWS WHILE STOPPED AT LIGHTS! FREEZING AND NO VIABILITY SEEMS LIKE A SAFETY CONCERN TO ME. *TRRead more
Incident date: Nov 20, 2012
HEATER/AC KNOB BROKE OFF, UNABLE TO SWITCH TO HEAT, KNOB HAS BEEN VERY DIFFICULT TO TURN, INVESTIGATING PROBLEM AND HAVE FOUND THIS TO BE A COMMON EVENT WITH MITSUBISHI VEHICLES DURING THIS RELEASE. WONDERING IF MITSUBISHI HAS ISSUED A RECALL TO CORRECT THE DEFECT. HAVE FOUND ITS GOING TO BE VERY PRICEY TO FIX, LIVING ON A FIXED INCOME AND UNABLE TO AFFORD THE FIX. HAVE HAD THE CAR 14 YEARS BOUGHT
... IT IN 2002 OFF THE SHOWROOM FLOOR NOT READY TO GIVE IT UP... *TRRead more
Incident date: May 10, 2014
I STOPPED AT A LIGHT, THE WHEN I WENT TO MAKE A LEFT TURN MY DASH BEGAN TO FLASH A "SERVICE REQUIRED" LIGHT AT ME. AFTER DOING SOME INVESTIGATION, IT TURNS OUT THAT IT IS AN EXTREMELY WELL KNOWN AND UNADDRESSED ISSUE WITH THE CAR'S ACD PUMP FAILING. IT'S A DESIGN FLAW THAT COSTS THOUSANDS OF DOLLARS TO FIX, BUT FAILURE OF THE PART IS PRACTICALLY GUARANTEED. WHY THERE'S NO RECALL YET IS COMPLET
... ELY RIDICULOUS. *TRRead more
Incident date: May 10, 2014
I STOPPED AT A LIGHT, THE WHEN I WENT TO MAKE A LEFT TURN MY DASH BEGAN TO FLASH A "SERVICE REQUIRED" LIGHT AT ME. AFTER DOING SOME INVESTIGATION, IT TURNS OUT THAT IT IS AN EXTREMELY WELL KNOWN AND UNADDRESSED ISSUE WITH THE CAR'S ACD PUMP FAILING. IT'S A DESIGN FLAW THAT COSTS THOUSANDS OF DOLLARS TO FIX, BUT FAILURE OF THE PART IS PRACTICALLY GUARANTEED. WHY THERE'S NO RECALL YET IS COMPLET
... ELY RIDICULOUS. *TRRead more
Incident date: May 10, 2014
I STOPPED AT A LIGHT, THE WHEN I WENT TO MAKE A LEFT TURN MY DASH BEGAN TO FLASH A "SERVICE REQUIRED" LIGHT AT ME. AFTER DOING SOME INVESTIGATION, IT TURNS OUT THAT IT IS AN EXTREMELY WELL KNOWN AND UNADDRESSED ISSUE WITH THE CAR'S ACD PUMP FAILING. IT'S A DESIGN FLAW THAT COSTS THOUSANDS OF DOLLARS TO FIX, BUT FAILURE OF THE PART IS PRACTICALLY GUARANTEED. WHY THERE'S NO RECALL YET IS COMPLET
... ELY RIDICULOUS. *TRRead more
Incident date: Oct 27, 2014
I RECEIVED A SAFETY RECALL NOTICE REGARDING MY 2008 MITSUBISHI OUTLANDER REGARDING THE DRIVE BELT AND PULLEY SYSTEM. I MADE AN APPOINTMENT WITH MY DEALERSHIP, JERRY'S MITSUBISHI, IN PARKVILLE MD 21234 AND THEN THEY CANCELLED THE APPOINTMENT STATING THEY DO NOT HAVE THE PARTS AND HAVE NO DATE WHEN THEY ARE TO ARRIVE. I TRIED CALLING MITSUBISHI CUSTOMER RELATIONS 888-648-7820 AND THEIR AUTOMATED SYS
... TEM DOESN'T ALLOW NOR CAN I EVER SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE. I HAVE ALSO TRIED TO CONTACT NHTSA AT 1-888-327-4236 AND AGAIN HAVE NO WAY OF SPEAKING WITH A REPRESENTATIVE. SO IT LOOKS LIKE THE ONLY AVENUE OF APPROACH IS TO SUBMIT THIS COMPLAINT WHICH IS NOT ONLY FOR THE RECALL BUT TO COMPLAIN ABOUT THE INABILITY TO CONTACT ANYONE LIVE TO COMPLAIN ABOUT THE DEALERSHIP. I SINCERELY HOPE THIS GETS ATTENTION. *TRRead more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2012 MITSUBISHI I-MIEV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE SPINE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR N
... HTSA CAMPAIGN NUMBER: 14V522000 (BRAKES) AND BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.Read more
Crash
1 injured
Incident date: Nov 3, 2014
WE RECEIVED A RECALL NOTICE IN OCTOBER 2010 REGARDING OUR 2010 MITSUBISHI OUTLANDER ABOUT THE DRIVE BELT THAT NEEDED TO BE REPLACED. WE HAD CONTACTED SEVERAL DEALERSHIPS FOR MITSUBISHI, (ONTARIO MITSUBISHI HAS CLOSED), SAN BERNARDINO (909-884-7700), RIVERSIDE (951-509-1000), PUENTE HILLS (626-964-5111), AND EVERY DEALERSHIP HAD THE SAME REPLY: THEY DO NOT HAVE NOR STOCK THE PARTS TO PERFORM THE RE
... PAIR. WE CONTACTED MITSUBISHI CUSTOMER RELATIONS AT CYPRESS, CA (1-888-648-7820) AND SPOKE WITH [XXX] WHO STATED THAT THE PARTS ARE NOT READY/NOT IN STOCK YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jul 28, 2014
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ALTERNATOR FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Incident date: Jul 28, 2014
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ALTERNATOR FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Incident date: Jan 7, 2013
AGING OF THE COSMETIC VINYL COVERING ON STEERING WHEEL THAT COVERS AIR BAG MODULE WILL CONTRACT TOO MUCH IN COLD WEATHER, APPROXIMATELY 40 DEGREES F OR LOWER CAUSING CAR HORN TO GO OFF EVEN WITHOUT ENGINE RUNNING. THE VINYL COVERING SQUEEZES THE CAR HORN CONTACTS THAT ARE JUST UNDER THE COVER AND ON TOP OF AIR BAG MODULE. *TR
Incident date: Jan 7, 2013
AGING OF THE COSMETIC VINYL COVERING ON STEERING WHEEL THAT COVERS AIR BAG MODULE WILL CONTRACT TOO MUCH IN COLD WEATHER, APPROXIMATELY 40 DEGREES F OR LOWER CAUSING CAR HORN TO GO OFF EVEN WITHOUT ENGINE RUNNING. THE VINYL COVERING SQUEEZES THE CAR HORN CONTACTS THAT ARE JUST UNDER THE COVER AND ON TOP OF AIR BAG MODULE. *TR
Incident date: Nov 5, 2014
I WAS COMPLETELY STOPPED, WAITING TO MAKE A LEFT TURN WHEN A CAR BARRELLED UP BEHIND ME AND HIT ME FROM BEHIND. THE IMPACT CAUSED MY CAR TO BE THROWN INTO THE LANE OF ONCOMING TRAFFIC, AND ANOTHER CAR HIT ME HEAD-ON. MY CAR WAS BEING TOSSED AROUND LIKE A TIN CAN. WHEN IT FINALLY CAME TO A STOP, THE STEERING WHEEL WAS TRYING TO DEPLOY THE AIRBAG, BUT IT NEVER INFLATED. BUT, SMOKE AND FUMES WERE
... COMING FROM THE STEERING WHEEL. I THOUGHT IT WAS ABOUT TO EXPLODE OR CATCH ON FIRE. *TRRead more
Crash
1 injured
Incident date: Oct 17, 2001
TL* THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE SRS AND AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS SYSTEM NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE AIR BAGS SYSTEM WAS REPLACED AGAIN. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFA
... CTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 7,000.Read more
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.