Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,402 complaints for MITSUBISHI

MITSUBISHI OUTLANDER (2007) — WHEELS Nov 25, 2014
Incident date: Oct 1, 2014
MITSUBISHI HAS EXTENDED THE WARRANTY ON THIS VEHICLES FRONT COIL SPRINGS TO 120,000 MILES OR 9 YEARS (WHICHEVER COMES FIRST). MY FRONT COIL SPRINGS WENT BAD AT 120,500 AND MITSUBISHI REFUSES TO MAKE THE NECESSARY REPAIR TO THEIR DEFECTIVE PARTS. THE FRONT COIL SPRINGS, ACCORDING TO MITSUBISHI HAVE A "POTENTIAL" TO "CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS (SUCH AS CALCIUM CHLORIDE) ... Read more
MITSUBISHI OUTLANDER (2007) — UNKNOWN OR OTHER Nov 25, 2014
Incident date: Oct 1, 2014
MITSUBISHI HAS EXTENDED THE WARRANTY ON THIS VEHICLES FRONT COIL SPRINGS TO 120,000 MILES OR 9 YEARS (WHICHEVER COMES FIRST). MY FRONT COIL SPRINGS WENT BAD AT 120,500 AND MITSUBISHI REFUSES TO MAKE THE NECESSARY REPAIR TO THEIR DEFECTIVE PARTS. THE FRONT COIL SPRINGS, ACCORDING TO MITSUBISHI HAVE A "POTENTIAL" TO "CORRODE FROM PROLONGED EXPOSURE TO ANTI-FREEZING AGENTS (SUCH AS CALCIUM CHLORIDE) ... Read more
MITSUBISHI LANCER (2009) — ENGINE Nov 24, 2014
Incident date: Nov 21, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICL... Read more
MITSUBISHI ECLIPSE (2006) — SERVICE BRAKES Nov 24, 2014
Incident date: Oct 17, 2012
BRAKE PEDAL BECAME SPONGY AND BRAKES ARE NOT RESPONSIVE. WITH NO WARNING THE BRAKES WILL NEED TO BE PUSHED COMPLETELY TO THE FLOOR TO STOP THE CAR. THIS WILL OCCUR FOR ANYWHERE FROM A DAY OR TWO TO A FEW WEEKS. SYMPTOMS WILL DISAPPEAR AND OCCUR ROUGHLY ONCE EVERY 2 OR 3 MONTHS. *TR
MITSUBISHI LANCER (2010) — ENGINE AND ENGINE COOLING Nov 22, 2014
Incident date: Nov 22, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXP... Read more
MITSUBISHI LANCER (2010) — ENGINE AND ENGINE COOLING Nov 21, 2014
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 12E012000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE C... Read more
MITSUBISHI LANCER (2010) — EXTERIOR LIGHTING Nov 21, 2014
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 12E012000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE C... Read more
MITSUBISHI LANCER (2010) — ENGINE Nov 20, 2014
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI LANCER EVOLUTION (2008) — POWER TRAIN Nov 20, 2014
Incident date: Jan 8, 2014
IT WAS A COLD WINTER DAY, I STARTED DRIVING MY EVO TO A NEARBY GROCERY STORE. ENROUTE, THE AWD SYSTEM WOULD THROW A WARNING AND A DASHBOARD LIGHT LIT UP. I WAS CONCERNED, STOPPED THE VEHICLE AND FOUND NO LEAKS OR NO WEIRD NOISES. THE VEHICLE WAS UNABLE TO SHIFT INTO SNOW/TARMAC/GRAVEL MODE. FORTUNATELY I WAS NOT STRANDED ON THE ROAD SIDE. UPON FURTHER INVESTIGATION I CAME TO KNOW THAT THE ACD PUMP... Read more
MITSUBISHI LANCER EVOLUTION (2008) — ELECTRONIC STABILITY CONTROL (ESC) Nov 20, 2014
Incident date: Jan 8, 2014
IT WAS A COLD WINTER DAY, I STARTED DRIVING MY EVO TO A NEARBY GROCERY STORE. ENROUTE, THE AWD SYSTEM WOULD THROW A WARNING AND A DASHBOARD LIGHT LIT UP. I WAS CONCERNED, STOPPED THE VEHICLE AND FOUND NO LEAKS OR NO WEIRD NOISES. THE VEHICLE WAS UNABLE TO SHIFT INTO SNOW/TARMAC/GRAVEL MODE. FORTUNATELY I WAS NOT STRANDED ON THE ROAD SIDE. UPON FURTHER INVESTIGATION I CAME TO KNOW THAT THE ACD PUMP... Read more
MITSUBISHI LANCER (2003) — EQUIPMENT:APPLIANCE:AIR CONDITIONER Nov 20, 2014
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2003 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE TEMPERATURE CONTROL FAILED TO SWITCH FROM AIR CONDITIONER TO HEAT. THE DEALER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MITSUBISHI OUTLANDER (2009) — ENGINE Nov 19, 2014
Incident date: Oct 30, 2014
ENGINE WARNING LIGHT WOULD NOT GO OUT , HAD TO REPLACE IT COST ME $500 OUT OF POCKET. *TR
MITSUBISHI OUTLANDER (2010) — ENGINE AND ENGINE COOLING Nov 19, 2014
Incident date: Nov 18, 2014
RECEIVED A LETTER IN THE MAIL IN EARLY OCTOBER 2014 REGARDING A DRIVE BELT RECALL FOR 2010 OUTLANDER. HAVE MADE SEVERAL CALLS TO THE DEALERSHIP REGARDING THE REPLACEMENT ONLY TO BE TOLD THE REQUIRED PARTS ON ARE NATIONAL BACK ORDER AND TO CALL BACK EVERY 2 WEEKS. THEY WERE ADVISED BY THE MANUFACTURER THAT THERE IS NO ESTIMATED DATE FOR THE PARTS TO BE RECEIVED. *TR
MITSUBISHI OUTLANDER (2010) — POWER TRAIN Nov 19, 2014
Incident date: Nov 18, 2014
RECEIVED A LETTER IN THE MAIL IN EARLY OCTOBER 2014 REGARDING A DRIVE BELT RECALL FOR 2010 OUTLANDER. HAVE MADE SEVERAL CALLS TO THE DEALERSHIP REGARDING THE REPLACEMENT ONLY TO BE TOLD THE REQUIRED PARTS ON ARE NATIONAL BACK ORDER AND TO CALL BACK EVERY 2 WEEKS. THEY WERE ADVISED BY THE MANUFACTURER THAT THERE IS NO ESTIMATED DATE FOR THE PARTS TO BE RECEIVED. *TR
MITSUBISHI ENDEAVOR (2004) — AIR BAGS Nov 19, 2014
Incident date: Nov 14, 2014
I WAS GOING SOUTH ON MARTIN LUTHER KING ST, WHEN THIS LADY RAN A STOP SIGN. I SWERVED TRYING NOT TO HIT HER, BUT I DID ANYWAY. I HIT MY CHEST ON THE STEERING WHEEL, CAUSING BRUISING AND SWELLING OF MY CHEST. CAUSING PAIN WHEN I BREATH. *TR
Crash 1 injured
MITSUBISHI OUTLANDER (2010) — ENGINE Nov 19, 2014
Incident date: Nov 19, 2014
ON OCTOBER 20TH I RECEIVED A RECALL TO HAVE THE DRIVE BELT CHANGED. I CALLED THE DEALERSHIP TO HAVE THE DRIVE BELT CHANGED, BUT THEY DIDN'T HAVE THE PARTS FROM THE MANUFACTURER YET. I CALLED AGAIN TODAY, AND THEY STILL DON'T HAVE IT. THEY ALSO DON'T KNOW WHEN ARE THEY GETTING IT. *TR
MITSUBISHI LANCER (2010) — ENGINE Nov 18, 2014
Incident date: Aug 4, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER (2011) — ENGINE Nov 17, 2014
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI LANCER (2009) — ENGINE Nov 17, 2014
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE DEALER ADVISED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2016. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS... Read more
MITSUBISHI LANCER (2009) — ENGINE Nov 17, 2014
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER (2010) — ELECTRICAL SYSTEM Nov 17, 2014
Incident date: Nov 5, 2012
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESU NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
MITSUBISHI LANCER (2009) — ENGINE Nov 14, 2014
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE), NHTSA CAMPAIGN NUMBER: 12E012000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 09V077000 (AIR, SERVICE BRAKES). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS... Read more
MITSUBISHI LANCER (2009) — SERVICE BRAKES Nov 14, 2014
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE), NHTSA CAMPAIGN NUMBER: 12E012000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 09V077000 (AIR, SERVICE BRAKES). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS... Read more
MITSUBISHI LANCER (2009) — EXTERIOR LIGHTING Nov 14, 2014
Incident date: Nov 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE), NHTSA CAMPAIGN NUMBER: 12E012000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 09V077000 (AIR, SERVICE BRAKES). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS... Read more
MITSUBISHI LANCER RALLIART (2009) — POWER TRAIN Nov 14, 2014
Incident date: Nov 13, 2014
4WD SERVICE REQUIRED LIGHT POPPED UP IMMEDIATELY WHEN ACCELERATING. ACD PUMP MAY HAVE FAILED. MITSUBISHI DOES NOT COVER THIS AS IT IS NOT "PART OF THE DRIVETRAIN". CAN BE DANGEROUS WHEN PUMP GOES OUT. *TR
MITSUBISHI OUTLANDER (2014) — STRUCTURE:BODY Nov 13, 2014
Incident date: Oct 23, 2014
I'M BACKING UP ON A REVERSE MODE AND A SLIGHTLY ELEVATED RV PARKING TO GET SOME HEAVY ITEMS NEXT TO MY DRIVE WAY, I SLOWLY MOVING AND TRY TO ALIGNED IT TO THE PAVEMENT I NOTICE THE BACKUP CAMERA DIDN'T WORK AND PRESS MY FEET TO THE BRAKE THEN AFTER I RELEASE IT ACCELERATE PAST BACKWARD HITTING THE WOODEN FENCH AND ZERO GROUND THE 6 FOOT SHED, CAUSING THE BACK BODY PART OF THE CAR WRECK AND I END U... Read more
Crash
MITSUBISHI OUTLANDER (2014) — VEHICLE SPEED CONTROL Nov 13, 2014
Incident date: Oct 23, 2014
I'M BACKING UP ON A REVERSE MODE AND A SLIGHTLY ELEVATED RV PARKING TO GET SOME HEAVY ITEMS NEXT TO MY DRIVE WAY, I SLOWLY MOVING AND TRY TO ALIGNED IT TO THE PAVEMENT I NOTICE THE BACKUP CAMERA DIDN'T WORK AND PRESS MY FEET TO THE BRAKE THEN AFTER I RELEASE IT ACCELERATE PAST BACKWARD HITTING THE WOODEN FENCH AND ZERO GROUND THE 6 FOOT SHED, CAUSING THE BACK BODY PART OF THE CAR WRECK AND I END U... Read more
Crash
MITSUBISHI OUTLANDER (2014) — ELECTRONIC STABILITY CONTROL (ESC) Nov 13, 2014
Incident date: Oct 23, 2014
I'M BACKING UP ON A REVERSE MODE AND A SLIGHTLY ELEVATED RV PARKING TO GET SOME HEAVY ITEMS NEXT TO MY DRIVE WAY, I SLOWLY MOVING AND TRY TO ALIGNED IT TO THE PAVEMENT I NOTICE THE BACKUP CAMERA DIDN'T WORK AND PRESS MY FEET TO THE BRAKE THEN AFTER I RELEASE IT ACCELERATE PAST BACKWARD HITTING THE WOODEN FENCH AND ZERO GROUND THE 6 FOOT SHED, CAUSING THE BACK BODY PART OF THE CAR WRECK AND I END U... Read more
Crash
MITSUBISHI OUTLANDER SPORT (2011) — ENGINE Nov 13, 2014
Incident date: Oct 13, 2014
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER (2010) — ENGINE Nov 13, 2014
Incident date: Sep 29, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR... Read more
MITSUBISHI OUTLANDER (2010) — ENGINE Nov 13, 2014
Incident date: Oct 17, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
MITSUBISHI LANCER (2014) — STEERING Nov 12, 2014
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 2014 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V281000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Fire
MITSUBISHI LANCER (2008) — ENGINE Nov 12, 2014
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
MITSUBISHI LANCER (2009) — ENGINE Nov 12, 2014
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER PROVIDED A TENTATIVE DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT ... Read more
MITSUBISHI OUTLANDER (2003) — VISIBILITY/WIPER Nov 12, 2014
Incident date: Nov 11, 2014
HVAC KNOB HAS ALWAYS BEEN HARD TO TURN FROM HEAT TO COOL, BUT IT HAS NOW COMPLETELY BROKEN. IF YOU TURN IT TO HEAT IT BOUNCES BACK TO COOL. I HAVE NO HEATER OR DEFROST! I WAS QUOTED $1,500 TO FIX THE PROBLEM BECAUSE THE HVAC CABLE AND DOOR ARE STUCK SHUT. THE DEALER KNEW MY EXACT PROBLEM AND THE PART NUMBER OFF THE TOP OFF HIS HEAD! HE SAID IT IS A VERY COMMON PROBLEM, BUT THEY DON'T RECALL IT BEC... Read more
MITSUBISHI LANCER (2003) — UNKNOWN OR OTHER Nov 11, 2014
Incident date: Nov 20, 2012
HEATER/AC KNOB BROKE OFF, UNABLE TO SWITCH TO HEAT, KNOB HAS BEEN VERY DIFFICULT TO TURN, INVESTIGATING PROBLEM AND HAVE FOUND THIS TO BE A COMMON EVENT WITH MITSUBISHI VEHICLES DURING THIS RELEASE. WONDERING IF MITSUBISHI HAS ISSUED A RECALL TO CORRECT THE DEFECT. HAVE FOUND ITS GOING TO BE VERY PRICEY TO FIX, LIVING ON A FIXED INCOME AND UNABLE TO AFFORD THE FIX. HAVE HAD THE CAR 14 YEARS BOUGHT... Read more
MITSUBISHI LANCER RALLIART (2009) — STEERING Nov 11, 2014
Incident date: May 10, 2014
I STOPPED AT A LIGHT, THE WHEN I WENT TO MAKE A LEFT TURN MY DASH BEGAN TO FLASH A "SERVICE REQUIRED" LIGHT AT ME. AFTER DOING SOME INVESTIGATION, IT TURNS OUT THAT IT IS AN EXTREMELY WELL KNOWN AND UNADDRESSED ISSUE WITH THE CAR'S ACD PUMP FAILING. IT'S A DESIGN FLAW THAT COSTS THOUSANDS OF DOLLARS TO FIX, BUT FAILURE OF THE PART IS PRACTICALLY GUARANTEED. WHY THERE'S NO RECALL YET IS COMPLET... Read more
MITSUBISHI LANCER RALLIART (2009) — POWER TRAIN Nov 11, 2014
Incident date: May 10, 2014
I STOPPED AT A LIGHT, THE WHEN I WENT TO MAKE A LEFT TURN MY DASH BEGAN TO FLASH A "SERVICE REQUIRED" LIGHT AT ME. AFTER DOING SOME INVESTIGATION, IT TURNS OUT THAT IT IS AN EXTREMELY WELL KNOWN AND UNADDRESSED ISSUE WITH THE CAR'S ACD PUMP FAILING. IT'S A DESIGN FLAW THAT COSTS THOUSANDS OF DOLLARS TO FIX, BUT FAILURE OF THE PART IS PRACTICALLY GUARANTEED. WHY THERE'S NO RECALL YET IS COMPLET... Read more
MITSUBISHI LANCER RALLIART (2009) — UNKNOWN OR OTHER Nov 11, 2014
Incident date: May 10, 2014
I STOPPED AT A LIGHT, THE WHEN I WENT TO MAKE A LEFT TURN MY DASH BEGAN TO FLASH A "SERVICE REQUIRED" LIGHT AT ME. AFTER DOING SOME INVESTIGATION, IT TURNS OUT THAT IT IS AN EXTREMELY WELL KNOWN AND UNADDRESSED ISSUE WITH THE CAR'S ACD PUMP FAILING. IT'S A DESIGN FLAW THAT COSTS THOUSANDS OF DOLLARS TO FIX, BUT FAILURE OF THE PART IS PRACTICALLY GUARANTEED. WHY THERE'S NO RECALL YET IS COMPLET... Read more
MITSUBISHI OUTLANDER (2008) — ENGINE Nov 10, 2014
Incident date: Oct 27, 2014
I RECEIVED A SAFETY RECALL NOTICE REGARDING MY 2008 MITSUBISHI OUTLANDER REGARDING THE DRIVE BELT AND PULLEY SYSTEM. I MADE AN APPOINTMENT WITH MY DEALERSHIP, JERRY'S MITSUBISHI, IN PARKVILLE MD 21234 AND THEN THEY CANCELLED THE APPOINTMENT STATING THEY DO NOT HAVE THE PARTS AND HAVE NO DATE WHEN THEY ARE TO ARRIVE. I TRIED CALLING MITSUBISHI CUSTOMER RELATIONS 888-648-7820 AND THEIR AUTOMATED SYS... Read more
MITSUBISHI I-MIEV (2012) — SERVICE BRAKES Nov 10, 2014
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 2012 MITSUBISHI I-MIEV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE SPINE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR N... Read more
Crash 1 injured
MITSUBISHI OUTLANDER (2010) — POWER TRAIN Nov 10, 2014
Incident date: Nov 3, 2014
WE RECEIVED A RECALL NOTICE IN OCTOBER 2010 REGARDING OUR 2010 MITSUBISHI OUTLANDER ABOUT THE DRIVE BELT THAT NEEDED TO BE REPLACED. WE HAD CONTACTED SEVERAL DEALERSHIPS FOR MITSUBISHI, (ONTARIO MITSUBISHI HAS CLOSED), SAN BERNARDINO (909-884-7700), RIVERSIDE (951-509-1000), PUENTE HILLS (626-964-5111), AND EVERY DEALERSHIP HAD THE SAME REPLY: THEY DO NOT HAVE NOR STOCK THE PARTS TO PERFORM THE RE... Read more
MITSUBISHI MONTERO SPORT (2000) — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR Nov 10, 2014
Incident date: Jul 28, 2014
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ALTERNATOR FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
MITSUBISHI MONTERO SPORT (2000) — STEERING Nov 10, 2014
Incident date: Jul 28, 2014
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ALTERNATOR FAILED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
MITSUBISHI MONTERO (2002) — AIR BAGS Nov 8, 2014
Incident date: Jan 7, 2013
AGING OF THE COSMETIC VINYL COVERING ON STEERING WHEEL THAT COVERS AIR BAG MODULE WILL CONTRACT TOO MUCH IN COLD WEATHER, APPROXIMATELY 40 DEGREES F OR LOWER CAUSING CAR HORN TO GO OFF EVEN WITHOUT ENGINE RUNNING. THE VINYL COVERING SQUEEZES THE CAR HORN CONTACTS THAT ARE JUST UNDER THE COVER AND ON TOP OF AIR BAG MODULE. *TR
MITSUBISHI MONTERO (2002) — ELECTRICAL SYSTEM Nov 8, 2014
Incident date: Jan 7, 2013
AGING OF THE COSMETIC VINYL COVERING ON STEERING WHEEL THAT COVERS AIR BAG MODULE WILL CONTRACT TOO MUCH IN COLD WEATHER, APPROXIMATELY 40 DEGREES F OR LOWER CAUSING CAR HORN TO GO OFF EVEN WITHOUT ENGINE RUNNING. THE VINYL COVERING SQUEEZES THE CAR HORN CONTACTS THAT ARE JUST UNDER THE COVER AND ON TOP OF AIR BAG MODULE. *TR
MITSUBISHI GALANT (2009) — AIR BAGS Nov 7, 2014
Incident date: Nov 5, 2014
I WAS COMPLETELY STOPPED, WAITING TO MAKE A LEFT TURN WHEN A CAR BARRELLED UP BEHIND ME AND HIT ME FROM BEHIND. THE IMPACT CAUSED MY CAR TO BE THROWN INTO THE LANE OF ONCOMING TRAFFIC, AND ANOTHER CAR HIT ME HEAD-ON. MY CAR WAS BEING TOSSED AROUND LIKE A TIN CAN. WHEN IT FINALLY CAME TO A STOP, THE STEERING WHEEL WAS TRYING TO DEPLOY THE AIRBAG, BUT IT NEVER INFLATED. BUT, SMOKE AND FUMES WERE... Read more
Crash 1 injured
MITSUBISHI ECLIPSE (2001) — AIR BAGS Nov 7, 2014
Incident date: Oct 17, 2001
TL* THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE SRS AND AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS SYSTEM NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE AIR BAGS SYSTEM WAS REPLACED AGAIN. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFA... Read more
MITSUBISHI LANCER (2010) — ENGINE Nov 6, 2014
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER (2008) — ENGINE Nov 6, 2014
Incident date: Nov 3, 2014
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
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