Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
LANCER RALLIART
(2011) - POWER TRAIN
May 22, 2015
Incident date: Mar 10, 2015
TRANSMISSION FAILURE, CAN'T SWITCH 1,3,5 GEAR AND R GEAR. LOW RPM (UNDER 2000RPM) WHOLE CAR SHACKING AND JERKING
MITSUBISHI
OUTLANDER
(2011) - POWER TRAIN
May 22, 2015
Incident date: Mar 23, 2015
I WAS STOPPED ON ONE STOP SIGNAL, WAITING MY TURN TO CROSS A BUSY HIGHWAY, WHEN I HAD MY CHANCE TO CROSS THE HIGWAY THE VEHICLE SUDDENLY STOPS AND POPS UP ON THE SCREEN "SERVICE REQUIRED" ACCORDING WHAT I GOT EXPLAINED THE VEHICLE ENTER IN SAFE MODE AND WONT LET US FINISH TO CROSS THE HIGHWAY, A TRUCK CAME RIGHT ON FRONT TO US AND WE GOT HELP TO PUSH THE CAR TO FINISH TO CROSS THE HIGHWAY AND BE ... Read more
MITSUBISHI
ECLIPSE SPYDER
(2008) - AIR BAGS
May 21, 2015
Incident date: May 21, 2015
PLEASE VERIFY IF THIS VEHICLE HAS TAKATA AIRBAGS THAT ARE BEING RECALLED FOR SAFETY REASONS. IF THIS VEHICLE DOES HAVE THE TAKATA BAGS, WHAT PROCEDURE DO I FOLLOW WITH THE MITSUBISHI DEALERS TO CORRECT THIS SERIOUS PROBLEM. THANK YOU. S THOMPSON
MITSUBISHI
OUTLANDER SPORT
(2013) - UNKNOWN OR OTHER
May 20, 2015
Incident date: Oct 15, 2012
UNLESS WE ARE WITHIN 12 INCHES OF THE CAR THE PANIC BUTTON DOES NOT WORK, THIS IS AN INTERMITTENT PROBLEM, HOWEVER MOST OF THE TIME IT DOES NOT WORK. WE HAVE MADE THIS COMPLAINT ON NUMEROUS OCCASIONS AND HAD ARBITRATION AND MITSUBISHI WILL NOT RECOGNIZE THE PROBLEM. I WAS IN A PUBLIC PARKING GARAGE AND I THOUGHT I WAS BEING FOLLOWED AND THE PANIC BUTTON DID NOT WORK (FORTUNATELY I WAS NOT BEING FO... Read more
MITSUBISHI
MONTERO
(2002) - SERVICE BRAKES
May 18, 2015
Incident date: Apr 23, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER, IT WAS DISCOVERED THAT THE HYDRAULIC BRAKE BOOSTER ACCUMULATOR MODULE ASSEMBLY WAS DEFECTIVE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS ROCK HARD, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NU... Read more
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
May 18, 2015
Incident date: Mar 14, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING AT 5 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT COIL SPRING, STRUTS, AND SWAY BAR LINKS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,78... Read more
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES
May 14, 2015
Incident date: Apr 14, 2015
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ... Read more
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
May 12, 2015
Incident date: Mar 7, 2011
HAD TO BRAKE QUICKLY TO AVOID HITTING SOMEONE PULLING OUT OF A PARKING LOT. FRONT LEFT WHEEL LOCKED UP, ABS ENGAGED AND MADE AN ODD NOISE. EVER SINCE, THE BRAKES ARE SOFT AND MAKE A WHISTLING SOUND UPON RELEASING THE PEDAL. I'VE HAD ALL THE BRAKE PADS AND ROTORS REPLACED, AS WELL AS THE FLUID AND A PROPER BLEED PERFORMED. THIS HAS NOT SOLVED THE ISSUE. IN PERFORMING RESEARCH, THIS SAME ISSUE ... Read more
MITSUBISHI
DIAMANTE
(1998) - VISIBILITY/WIPER
May 11, 2015
Incident date: Feb 8, 2013
THE HEATER CORE HAS FAILED (ONCE AGAIN) I AM NOT SURE OF ANY COMPANY THAT HAS REALEASED THEIR CARS WITH SUCH A MAJOR FAILURE WITHOUT TAKING SOME KIND OF RESPONSIBILITY TO RECALL THIS ITEM IN THE CAR. NEARLY ALL OF THE HEATER CORES FROM MITSUBISHI DIAMANTES THAT I HAVE SEEN ARE ALL BAD. LEAKS ONTO THE ECU AND CAUSES A WHOLE HECK LOAD OF PROBLEMS. PLEASE DOT HAVE MITSUBISHI RECALL THIS. AS TO THIS C... Read more
MITSUBISHI
MONTERO
(2003) - SERVICE BRAKES
May 8, 2015
Incident date: May 3, 2015
A SIREN SOUND CAME ON. MY HUSBAND PROCEEDED TO GET OF THE ROAD. IN HIS ATTEMPT, THE BRAKES BECAME VERY HARD TO PRESS. THE VEHICLE CONTINUED TO ROLL AS THE BRAKES WERE BEING APPLIED. HE THE PULL THE EMERGENCY BRAKES TO BRING THE VEHICLE TO A COMPLETE STOP. AAA WAS CALLED TO TOW THE VEHICLE TO A AUTO SHOP. AFTER A THOROUGH CHECK, THE OWNER (MASTER MECHANIC) DISASSEMBLE THE BRAKING SYSTEM TO CH... Read more
MITSUBISHI
MONTERO
(2002) - ELECTRICAL SYSTEM
May 7, 2015
Incident date: Mar 10, 2015
WHILE PARKED IN MY DRIVEWAY AT NIGHT, MY 2002 LIMITED MITSUBISHI MONTERO'S CAR ALARM WILL GO OFF AT EXACTLY 4:30 AM EACH MORNING UNTIL WE DISABLE THE ALARM WITH THE REMOTE. WE CHECKED AND NO ONE ELSE OR THING IS BUMPING OR SETTING OFF THE ALARM. *TR
MITSUBISHI
LANCER
(2009) - ENGINE
May 6, 2015
Incident date: Oct 13, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
GALANT
(2002) - ELECTRICAL SYSTEM
Apr 30, 2015
Incident date: Apr 16, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE CRUISE CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WITHOUT IT BEING MANUALLY ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 186,000. UPDATED 6/11/15*CN UPDATED 06/16/15*JB
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
Apr 28, 2015
Incident date: Apr 20, 2015
THE YOKE THAT IS PART OF THE FRAME THAT HOLDS UP THE FRONT STEERING ASSEMBLY RUSTED THROUGH AND DOES NOT SUPPORT THE STEERING ASSEMBLY THE WAY IT SHOULD. THE CAR IS ONLY 7-1/2 YEARS OLD AND THIS SHOULD NOT HAVE FAILED. THERE WERE ONLY TWO REPLACEMENTS TO BE FOUND IN THE COUNTRY. ONE WAS A USED ONE FROM THE"SOUTH" SOMEWHERE, AND THE SECOND A NEW ONE FROM A MITSUBISHI WAREHOUSE IN CALIFORNIA. THE ES... Read more
MITSUBISHI
OUTLANDER
(2007) - STEERING
Apr 28, 2015
Incident date: Apr 20, 2015
THE YOKE THAT IS PART OF THE FRAME THAT HOLDS UP THE FRONT STEERING ASSEMBLY RUSTED THROUGH AND DOES NOT SUPPORT THE STEERING ASSEMBLY THE WAY IT SHOULD. THE CAR IS ONLY 7-1/2 YEARS OLD AND THIS SHOULD NOT HAVE FAILED. THERE WERE ONLY TWO REPLACEMENTS TO BE FOUND IN THE COUNTRY. ONE WAS A USED ONE FROM THE"SOUTH" SOMEWHERE, AND THE SECOND A NEW ONE FROM A MITSUBISHI WAREHOUSE IN CALIFORNIA. THE ES... Read more
MITSUBISHI
OUTLANDER
(2007) - SERVICE BRAKES
Apr 28, 2015
Incident date: Apr 20, 2015
THE YOKE THAT IS PART OF THE FRAME THAT HOLDS UP THE FRONT STEERING ASSEMBLY RUSTED THROUGH AND DOES NOT SUPPORT THE STEERING ASSEMBLY THE WAY IT SHOULD. THE CAR IS ONLY 7-1/2 YEARS OLD AND THIS SHOULD NOT HAVE FAILED. THERE WERE ONLY TWO REPLACEMENTS TO BE FOUND IN THE COUNTRY. ONE WAS A USED ONE FROM THE"SOUTH" SOMEWHERE, AND THE SECOND A NEW ONE FROM A MITSUBISHI WAREHOUSE IN CALIFORNIA. THE ES... Read more
MITSUBISHI
OUTLANDER
(2014) - AIR BAGS
Apr 27, 2015
Incident date: Mar 19, 2015
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
MITSUBISHI
LANCER
(2008) - POWER TRAIN
Apr 25, 2015
Incident date: Jan 6, 2015
I RECEIVED 3 LETTERS IN THE MAIL REGARDING A IMPORTANT SAFETY RECALL CONCERNING MY DRIVE BELT SYSTEM I CALLED THE LOCAL MITSUBISHI DEALER SHIP AS WELL AS THEIR CORPORATE HEADQUARTERS. THEY INFORMED ME THAT THE PART THAT NEEDS TO BE FIXED IS ON BACK ORDER. I DO NOT FEEL SAFE IN MY CAR AND ITS BEEN SINCE OCT 2014 ITS OVER 6 MONTHS AND I'VE NOT HEARD FROM EITHER THE DEALER SHIP OR THE CORPORATE HEADQ... Read more
MITSUBISHI
GALANT
(2003) - ELECTRICAL SYSTEM
Apr 24, 2015
Incident date: Apr 20, 2015
THE HORN WHICH IS PART OF THE AIRBAG STAYED ON WHEN I USED MY KEYLESS ENTRY REMOTE TO LOCK THE CAR. I HAD TO HIT THE HORN BUTTON IN THE STEERING WHEEL TO MAKE IT STOP. THE HORN ONCE AGAIN BECAME STUCK THE NEXT DAY WHEN I HONKED MY HORN ON THE FREEWAY TO PREVENT A CAR FROM COLLIDING WITH ME AS THEY TRIED TO SWITCH LANES. I COULD NOT GET THE HORN TO SHUT OFF THIS TIME AND HAD TO PULL OVER TO PULL OU... Read more
MITSUBISHI
GALANT
(2003) - AIR BAGS
Apr 24, 2015
Incident date: Apr 20, 2015
THE HORN WHICH IS PART OF THE AIRBAG STAYED ON WHEN I USED MY KEYLESS ENTRY REMOTE TO LOCK THE CAR. I HAD TO HIT THE HORN BUTTON IN THE STEERING WHEEL TO MAKE IT STOP. THE HORN ONCE AGAIN BECAME STUCK THE NEXT DAY WHEN I HONKED MY HORN ON THE FREEWAY TO PREVENT A CAR FROM COLLIDING WITH ME AS THEY TRIED TO SWITCH LANES. I COULD NOT GET THE HORN TO SHUT OFF THIS TIME AND HAD TO PULL OVER TO PULL OU... Read more
MITSUBISHI
OUTLANDER
(2005) - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Apr 24, 2015
Incident date: May 15, 2006
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF, THE RADIATOR FAN ASSEMBLY REMAINED ACTIVATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
MITSUBISHI
LANCER
(2007) - AIR BAGS
Apr 24, 2015
Incident date: Nov 24, 2014
TL* THE CONTACT OWNS A 2007 MITSUBISHI LANCER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V752000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE DEALER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
LANCER
(2004) - VEHICLE SPEED CONTROL
Apr 22, 2015
Incident date: Jun 15, 2011
THIS CAR KEEPS IDLING HIGH WHEN IT EITHER GETS WARM OUT OR IF I HAVE BEEN DRIVING FOR A WHILE. I HAVE LOOKED ONLINE AND READ NUMEROUS COMPLAINTS ON THIS FOR THE SAME MAKE AND MODEL. EXTREMELY FRUSTRATED THAT NO ONE SEEMS TO THINK THIS SHOULD BE RECALLED MY TEENAGE DAUGHTER CANNOT EVEN DRIVE MY CAR BECAUSE SHE ALMOST CRASHED. EVERY SUMMER I WORRY ABOUT BEING AT A STOP SIGN AND WHILE MY FOOT IS ON ... Read more
Crash
MITSUBISHI
RAIDER
(2006) - ELECTRICAL SYSTEM
Apr 20, 2015
Incident date: Feb 7, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V795000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED ... Read more
MITSUBISHI
ECLIPSE
(2009) - AIR BAGS
Apr 19, 2015
Incident date: Jan 1, 2015
THE AIRBAG ON THE PASSENGER SIDE WON'T DEPLOY IF ITS IN A ACCIDENT. THE DASH PAD ON THE PASSENGER AIRBAG SIDE IS ELEVATED AND OUT OF ITS POSITION BY AROUND 2-3 INCHES WITH THE PASSENGER AIRBAG SIGN ON. SURPRISED TO SEE SIMILAR ISSUE BY OTHER CUSTOMERS AS WELL HERE. LOOKS LIKE IS A COMMON COMPLAINT AND NEED TO BE FIXED BY MITSUBISHI. GOD FORBID IF THERE IS ANY INCIDENT........UPDATED 12/16/15 *BF... Read more
MITSUBISHI
MONTERO SPORT
(1997) - ENGINE
Apr 15, 2015
Incident date: Apr 12, 2015
VEHICLE LOST POWER STEERING AND STALLED. CRANKSHAFT PULLEY BOLT FELL OUT AND HARMONIC BALANCER FELL OFF.CAUSING LOSS OF CONTROL AND LIFE THREATENING SITUATION. *TR
MITSUBISHI
OUTLANDER SPORT
(2015) - ENGINE
Apr 14, 2015
Incident date: Apr 4, 2015
TWO TIMES I HAVE EXPERIENCED ENGINE HESITATION IN THE 2015 OUTLANDER SPORT. FIRST TIME WAS STARTING FROM A STOP LIGHT, THE MOTOR WOULD NOT MOVE THE CAR THEN IT JERKED INTO GEAR, THE SECOND TIME IT HAPPENED I WAS MAKING A SLOW TURN TO THE RIGHT WHEN THE MOTOR DID THE SAME THING. I HAVE READ OTHERS ON THIS SITE WITH THE SAME ISSUES. I PLAN ON TAKING IT IN TO GET IT CHECKED BUT I AM NOW CONCERNED... Read more
MITSUBISHI
OUTLANDER SPORT
(2011) - STEERING
Apr 14, 2015
Incident date: Apr 9, 2015
PROBLEM EXISTED IN ELECTRIC POWER STEERING SYSTEM. UNDER LOW SPEED, 5 TO 10 MPH OR LESS, ELECTRIC POWER STEERING SYSTEM STOPPED WORKING OCCASIONALLY (USUALLY AFTER A FULL TURNING OF STEERING WHEEL TO THE LIMIT). WHEN THE PROBLEM OCCURS, NO POWER ASSIST FUNCTIONALITY FUNCTIONING, SIGNIFICANTLY INCREASES STEERING EFFORTS, THUS INCREASES VEHICLE CRASHING POSSIBILITIES SIGNIFICANTLY. MY VEHICLE HAS BE... Read more
MITSUBISHI
ENDEAVOR
(2006) - VEHICLE SPEED CONTROL
Apr 9, 2015
Incident date: Apr 8, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ENDEAVOR. WHILE ATTEMPTING TO PARK, THE VEHICLE ABRUPTLY ACCELERATED AND CRASHED INTO A BUILDING. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT SUFFERED A PANIC ATTACK AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ... Read more
Crash
1 injured
MITSUBISHI
GALANT
(2004) - VISIBILITY/WIPER
Apr 9, 2015
Incident date: Apr 8, 2015
I ROLLED DOWN THE FRONT DRIVER'S SIDE WINDOW IN THE MORNING TO GO THROUGH A DRIVE THRU FOR BREAKFAST. WHEN ROLLING THE WINDOW BACK UP, IT MADE A SCREECHING SOUND. LATER THAT EVENING WHEN I LEFT WORK, THE ENTIRE WINDOW WAS STILL IN THE FRAME BUT WAS COMPLETELY SHATTERED. MY WORK REVIEWED SECURITY TAPES FOR POSSIBLE FOUL PLAY BUT NOBODY APPROACHED MY CAR ALL DAY. IT APPEARS THE INSIDE MECHANISM OF T... Read more
MITSUBISHI
GALANT
(2004) - VISIBILITY/WIPER
Apr 9, 2015
Incident date: Sep 16, 2013
MY REAR LEFT PASSENGER WINDOW ROLLED ITSELF DOWN INTO THE DOOR FRAME. I DID NOT ROLL THE WINDOW DOWN, IT DID IT ON ITS OWN. I TOOK IT TO A LOCAL AUTO SHOP AND WAS TOLD THE MOTOR BECAME DEFECTIVE. *TR
MITSUBISHI
GALANT
(2004) - VISIBILITY/WIPER
Apr 9, 2015
Incident date: Jun 18, 2014
THE RIGHT REAR SIDE PASSENGER WINDOW ROLLED ITSELF DOWN IN THE DOOR FRAME. I HAVE FILED A COMPLAINT ABOUT THE LEFT REAR SIDE PASSENGER WINDOW DOING THE SAME THING. I DID NOT HAVE THE WINDOW ROLLED DOWN, IT DID IT ON ITS OWN. *TR
MITSUBISHI
OUTLANDER
(2011) - ENGINE AND ENGINE COOLING
Apr 8, 2015
Incident date: Oct 1, 2014
2011 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DRIVE BELT SYSTEM RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.
MITSUBISHI
DIAMANTE
(2002) - POWER TRAIN
Apr 8, 2015
Incident date: Mar 10, 2015
MY WIFE WAS DRIVING ON THE INTERSTATE WHEN THE TRANSMISSION FAILED AND WOULD NO LONGER PROPEL THE VEHICLE. I HAVE RESEARCHED THE PROBLEM AND MULTIPLE PEOPLE HAVE HAD THE SAME PROBLEM. I DON'T UNDERSTAND WHY NO RECALL HAS BEEN MADE. THIS IS A VERY HAZARDOUS ISSUE, ESPECIALLY IF YOU ARE TRAVELING ON AN INTERSTATE. SHE HAD TO COAST THE CAR OVER AND WAS RAPIDLY LOOSING SPEED, A VERY DANGEROUS SITUATIO... Read more
MITSUBISHI
OUTLANDER
(2007) - STRUCTURE:FRAME AND MEMBERS
Apr 7, 2015
Incident date: Apr 7, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE FRONT OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,221.
MITSUBISHI
OUTLANDER SPORT
(2015) - POWER TRAIN
Apr 6, 2015
Incident date: Jan 20, 2015
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE FROM AN IDLE POSITION. WHEN THE VEHICLE RESUMED NORMAL OPERATION, IT HESITATED AND JERKED FORWARD. THE CONTACT WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) - VEHICLE SPEED CONTROL
Apr 6, 2015
Incident date: Jan 20, 2015
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THE VEHICLE FAILED TO ACCELERATE FROM AN IDLE POSITION. WHEN THE VEHICLE RESUMED NORMAL OPERATION, IT HESITATED AND JERKED FORWARD. THE CONTACT WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES
Apr 3, 2015
Incident date: Mar 30, 2015
THE HYDRAULIC BRAKE BOOSTER, MANUFACTURED BY AISIN, FAILED DUE TO A WORN OUT PUMP MOTOR. THIS IS A BRUSHED MOTOR WITH NO SERVICE INTERVAL SO MUCH AS MENTIONED IN EITHER THE OWNERS MANUAL OR THE FACTORY SERVICE MANUAL. MOREOVER, YOU CAN NOT PURCHASE BRUSHES FOR THE MOTOR FROM THE DEALER OR ANYONE ELSE. HERE IS A PHOTO OF THE MOTOR: HTTP://I.IMGUR.COM/DUI0X0K.JPG AS YOU CAN SEE IT'S COMPLETE... Read more
MITSUBISHI
RAIDER
(2006) - AIR BAGS
Apr 1, 2015
Incident date: Apr 1, 2015
2006 MITSUBISHI RAIDER. CONSUMER WRITES IN REGARDS TO AIRBAG INFLATOR RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED THE NEAREST DEALER IS 70 MILES AWAY. *JB
MITSUBISHI
OUTLANDER
(2008) - ENGINE AND ENGINE COOLING
Apr 1, 2015
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..U... Read more
MITSUBISHI
OUTLANDER
(2008) - EXTERIOR LIGHTING
Apr 1, 2015
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..U... Read more
MITSUBISHI
RAIDER
(2006) - POWER TRAIN:CLUTCH ASSEMBLY
Mar 31, 2015
Incident date: Mar 23, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V795000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED A SOLUTION HAD NOT YET BEEN IMPLEMENTED TO DETER THIS FAILURE. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO S... Read more
MITSUBISHI
MIRAGE
(2014) - SERVICE BRAKES
Mar 31, 2015
Incident date: Mar 9, 2015
I WAS IN RUSH HOUR TRAFFIC AT A RED LIGHT. THE LIGHT TURNED GREEN. APPROX. 100 - 150 YRDS BEYOND THE INTERSECTION THE VEHICLE 3 CARS AHEAD OF ME SLAMMED ON THEIR BRAKES. THIS CAUSED THE TWO VEHI LES BETWEEN THEM AND ME TO SLAM ON THEIR BRAKES. I HIT MY CLUTCH AND BRAKE TO STOP, BUT THE BRAKES NEVER ENGAGED. I NEVER EVEN SLOWED DOWN. MY AIRBAGS DEPLOYED, I WAS TAKEN TO THE HOSPITAL BY AMBULANCE, AN... Read more
Crash
1 injured
MITSUBISHI
MIRAGE
(2014) - SERVICE BRAKES
Mar 31, 2015
Incident date: Mar 9, 2015
I WAS IN RUSH HOUR TRAFFIC AT A RED LIGHT. THE LIGHT TURNED GREEN. APPROX. 100 - 150 YRDS BEYOND THE INTERSECTION THE VEHICLE 3 CARS AHEAD OF ME SLAMMED ON THEIR BRAKES. THIS CAUSED THE TWO VEHI LES BETWEEN THEM AND ME TO SLAM ON THEIR BRAKES. I HIT MY CLUTCH AND BRAKE TO STOP, BUT THE BRAKES NEVER ENGAGED. I NEVER EVEN SLOWED DOWN. MY AIRBAGS DEPLOYED, I WAS TAKEN TO THE HOSPITAL BY AMBULANCE, AN... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER
(2009) - ENGINE AND ENGINE COOLING
Mar 31, 2015
Incident date: Nov 11, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NO... Read more
MITSUBISHI
OUTLANDER
(2009) - EXTERIOR LIGHTING
Mar 31, 2015
Incident date: Nov 11, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NO... Read more
MITSUBISHI
GALANT
(2004) - SEAT BELTS
Mar 30, 2015
Incident date: Jan 1, 2014
SEAT BELT DOES NOT JUST CLICK EASILY AS IT SHOULD AND SOMETIMES DOESN'T CLICK AT ALL. THIS IS VERY DANGEROUS AS I DON'T EVEN KNOW IF IT WOULD WORK IN A CAR CRASH. *TR
MITSUBISHI
OUTLANDER SPORT
(2014) - ENGINE AND ENGINE COOLING
Mar 28, 2015
Incident date: Mar 31, 2014
I BOUGHT A NEW MITSUBISHI OUTLANDER SPORT THE DAY MARCH 29, 2014 I HAVE A CLAIM NUMBER [XXX], AFTER THIS COMPLAIN I HAVE SEND MANY EMAILS ASKING THEM, PLEASE LET ME KNOW IF YOU ALREADY GOT THE WAY TO CORRECT THE DEFECT IN THE AIR CONDITIONING OF THIS SUV, BECAUSE EVERY DAY IS STRONGER AND I HAVE TOO STRESSED WITH SO MUCH NOISE THAT LOOKS LIKE AN OLD CAR. NO ONE TOLD ME WHEN BUYING THE NEW 2... Read more
MITSUBISHI
LANCER
(2003) - POWER TRAIN
Mar 25, 2015
Incident date: Mar 20, 2015
VEHICLE DECIDED TO SHIFT TO LOW GEAR WHILE ON THE HIGHWAY. IT SHIFT GEARS AUTOMATICALLY FOR NO REASON. *TR
MITSUBISHI
ENDEAVOR
(2004) - FUEL/PROPULSION SYSTEM
Mar 24, 2015
Incident date: Jan 22, 2015
TL*THE CONTACT OWNS 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT A STRONG ODOR OF FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THEY DISCOVERED A LEAK COMING FROM THE TOP OF THE FUEL TANK. THE DEALER INFORMED THAT THE FUEL TANK AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more