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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,474 complaints for MITSUBISHI

MITSUBISHI MIRAGE (2014) - SERVICE BRAKES Sep 1, 2015
Incident date: May 9, 2015
I WAS TRAVELING ON A TWO LANE ROAD IN MY 2014 MITSUBISHI MIRAGE, IT HAD BEEN RAINING AND THE ROADS WERE STILL DAMP. I WAS DRIVING BELOW THE SPEED LIMIT BECAUSE I WANTED TO ATTEMPT TO GET THE HIGHEST MPG POSSIBLE ON THE MPG CALCULATOR ON THE DASH. SUDDENLY, THE TRUCK IN FRONT OF ME SLAMMED ON BREAKS. IT WAS AT A DISTANCE THAT I SHOULD HAVE NOT BEEN WORRIED ABOUT COLLISION, BUT AS SOON AS I HIT THE ... Read more
Crash 3 injured
MITSUBISHI ECLIPSE (2002) - FUEL/PROPULSION SYSTEM Sep 1, 2015
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT UPON REFUELING THE VEHICLE, FUEL LEAKED OUT THROUGH THE FUEL NECK DUE TO RUST. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
MITSUBISHI MIRAGE (2014) - SUSPENSION Aug 30, 2015
Incident date: Aug 18, 2015
REAR ALIGNMENT OUTSIDE SPECIFICATION, BUT NOT ADJUSTABLE, AS SPINDLES ARE WELDED TO THE AXLE, MAKING SHIM PLATE INSTALLATION IMPOSSIBLE. MY VEHICLE SHOWED EXCESS TOE-IN AND EXCESS NEGATIVE CAMBER, CREATING TIRE WEAR AND HANDLING PROBLEMS. ON THIRD VISIT TO DEALER, A NEW AXLE WAS INSTALLED, BUT THIS ONE IS ALSO OUTSIDE SPECIFICATIONS WITH CROSS CAMBER IN EXCESS OF 0.5 DEGREES, WHICH WILL CAUSE HAND... Read more
MITSUBISHI ECLIPSE SPYDER (2001) - ELECTRICAL SYSTEM Aug 26, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A TUNE UP AND THE FAILURE CODES FOR P0301, P0401, AND THE EGR APPEARED. THE CODES WERE CLEARED, BUT THE P0301 FAILURE CODE REAPPEARED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE WAS LATER TAKEN IN FOR SMOG INSPECTION AND FAILED. THE VEHICLE WAS DIAGNOSED FOR EGR FAILURE. THE V... Read more
MITSUBISHI ECLIPSE (2003) - VISIBILITY/WIPER Aug 26, 2015
Incident date: Aug 26, 2015
RECEIVED A SAFETY RECALL FROM MITSUBISHI ON THE PASSENGER SUN VISOR REQUIRING A TETHER STRAP. I CALLED THEIR TOLL FREE NUMBER TO LOCATE A DEALER TO INSTALL THE TETHER STRAP AS DIRECTED BY THE NOTICE. MITSUBISHI DOES NOT HAVE A DEALER IN TUCSON AND INFORMED ME WE NEEDED TO TAKE THE VEHICLE TO A PHOENIX DEALER, OVER A 100 MILES AWAY FOR THE REPAIR. THE COST OF GAS AND THE TRAVEL TIME (OFF WORK OR MI... Read more
MITSUBISHI GALANT (2004) - VISIBILITY Aug 24, 2015
Incident date: Dec 16, 2014
TL* THE CONTACT OWNS A 2004 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE WINDOW BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. AS A RESULT, THE FRONT DRIVER AND PASSENGER SIDE WINDOWS FAILED... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Aug 24, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THAT THE BRAKES FAILED TO ENGAGE INTERMITTENTLY. THE FAI... Read more
MITSUBISHI ECLIPSE SPYDER (2007) - SERVICE BRAKES Aug 24, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE RECALL PART NEEDED TO PERFORM THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPER... Read more
MITSUBISHI ENDEAVOR (2005) - UNKNOWN OR OTHER Aug 23, 2015
Incident date: Aug 1, 2010
AIR CONDITIONING DRAIN PLUG DOESN'T DRAIN AND DRIVER SIDE FLOOR GETS VERY WET CAUSING DAMAGED FLOOR AND MOLDY SMELL AFTER A WHILE
MITSUBISHI ECLIPSE (2001) - ENGINE Aug 23, 2015
Incident date: Aug 17, 2015
PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD CAUSES THE WIRING INSULATION TO WEAR & GROUND OUT CAUSING THE ENGINE TO DIE-OUT. HAD AN ICCIDENT FEW DAYS AGO WHERE THE ENGINE DIED OUT AND I WAS IN THE MIDDLE OF AN INTERSECTION AND ALMOST GOT HIT BY ONCOMING TRAFFIC . THIS IS SERIOUSLY NOT OKAY AND A MAJOR SAFETY CONCERN. PLEASE HELP ME.
Fire
MITSUBISHI ECLIPSE (2001) - FUEL/PROPULSION SYSTEM Aug 23, 2015
Incident date: Aug 17, 2015
PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD CAUSES THE WIRING INSULATION TO WEAR & GROUND OUT CAUSING THE ENGINE TO DIE-OUT. HAD AN ICCIDENT FEW DAYS AGO WHERE THE ENGINE DIED OUT AND I WAS IN THE MIDDLE OF AN INTERSECTION AND ALMOST GOT HIT BY ONCOMING TRAFFIC . THIS IS SERIOUSLY NOT OKAY AND A MAJOR SAFETY CONCERN. PLEASE HELP ME.
Fire
MITSUBISHI ECLIPSE (2001) - ELECTRICAL SYSTEM Aug 23, 2015
Incident date: Aug 17, 2015
PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD CAUSES THE WIRING INSULATION TO WEAR & GROUND OUT CAUSING THE ENGINE TO DIE-OUT. HAD AN ICCIDENT FEW DAYS AGO WHERE THE ENGINE DIED OUT AND I WAS IN THE MIDDLE OF AN INTERSECTION AND ALMOST GOT HIT BY ONCOMING TRAFFIC . THIS IS SERIOUSLY NOT OKAY AND A MAJOR SAFETY CONCERN. PLEASE HELP ME.
Fire
MITSUBISHI OUTLANDER (2010) - STEERING Aug 21, 2015
Incident date: Aug 19, 2015
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V366000 (STEERING) HOWEVER, THE REMEDY WAS FAILED TO PREVENT THE FAILURE. THE DEALER DECLINED TO SERVICE TH... Read more
MITSUBISHI ECLIPSE (2009) - SERVICE BRAKES Aug 21, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Aug 21, 2015
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS ENGAGED AND EXTENDED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE BRAKES FAILED TO RESPOND. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE IN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER D... Read more
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Aug 20, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE BRAKE WARNING INDICATOR CONSISTENTLY ILLUMINATED. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPA... Read more
MITSUBISHI GALANT (2009) - UNKNOWN OR OTHER Aug 19, 2015
Incident date: Aug 17, 2015
I WAS DRIVING ABOUT 60 MILES PER HOUR ON THE HIGHWAY AROUND 3:00 PM ON A WEEKDAY AND MY SUNROOF JUST SHATTERED INTO THOUSANDS OF PIECES, IT SOUNDED LIKE A GUNSHOT WHEN IT BROKE. I SWERVED INTO THE NEXT LANE, NOTHING HAPPENED BUT THIS INCIDENT COULD OF BEEN A LOT WORSE. AT THE TIME NO ONE ELSE WAS ON THE HIGHWAY SO IT COULDN'T HAVE BEEN A ROCK OR SOMETHING ELSE THAT MAY HAVE CAUSED THIS TO HAPPEN A... Read more
MITSUBISHI GALANT (2009) - STRUCTURE:BODY Aug 19, 2015
Incident date: Aug 17, 2015
I WAS DRIVING ABOUT 60 MILES PER HOUR ON THE HIGHWAY AROUND 3:00 PM ON A WEEKDAY AND MY SUNROOF JUST SHATTERED INTO THOUSANDS OF PIECES, IT SOUNDED LIKE A GUNSHOT WHEN IT BROKE. I SWERVED INTO THE NEXT LANE, NOTHING HAPPENED BUT THIS INCIDENT COULD OF BEEN A LOT WORSE. AT THE TIME NO ONE ELSE WAS ON THE HIGHWAY SO IT COULDN'T HAVE BEEN A ROCK OR SOMETHING ELSE THAT MAY HAVE CAUSED THIS TO HAPPEN A... Read more
MITSUBISHI OUTLANDER SPORT (2015) - ENGINE Aug 19, 2015
Incident date: Aug 16, 2015
I BOUGHT A BRAND NEW 2015 OUTLANDER SPORT SE ON THIS PAST FRIDAY, AUGUST 14, 2015. ON THE FOLLOWING SUNDAY I NOTICED IT WAS JERKING BUT AT THAT TIME I DIDN'T PINPOINT WHEN IT WAS HAPPENING. THE VEHICLE HAD LESS THEN 100 MILES ON IT. TODAY, AUGUST 19, 2015 I FIGURED OUT IT IS HAPPENING ANY TIME I AM TRAVELING AT 15-20 MPH. I ALERTED MY SALESMEN AND TOLD HIM I THOUGHT SOMETHING WAS WRONG. HE TOLD ME... Read more
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Aug 16, 2015
Incident date: Aug 16, 2015
I WAS PRESSING BRAKES WHEN I SUDDENLY GOT THE BUMP DRIVING FROM THE HILL AND BRAKE PEDAL BECAME VERY SOFT AND THE CAR STOPPED BRAKING UNTIL I PUSHED BREAKS VERY HARD. FORTUNATELY, I COULD AVOID THE COLLISION WITH CAR IN FRONT OF ME BEFORE THE LIGHTS. I PULLED OFF THE ROAD TO CHECK BRAKES AND I FOUND THE LIQUID LEAK UNDER THE CAR IN THE CENTER. IT DIDN'T SMELL LIKE FUEL, MY BREAKING FLUID IS AT THE... Read more
MITSUBISHI LANCER (2009) - ENGINE Aug 14, 2015
Incident date: Aug 11, 2015
I TOOK MY VEHICLE INTO CUTRUBUS MITSUBISHI DEALER IN LAYTON, UT TO HAVE MY CAR MAINTENANCED FOR RECALLED PARTS ON 11 AUGUST 2015, WHICH WAS THE EARLIEST APPOINTMENT THEY HAD AVAILABLE AFTER RECALL NOTIFICATION. TOOK VEHICLE IN AT 08:00 AND THE SERVICE DEPARTMENT STATED THAT THE CAR COULD NOT BE DETERMINED IF IT WAS ONE OF THE DEFECTED VEHICLES UNTIL 12:00 THAT DAY. WHEN ASKED IF I COULD GET A LOAN... Read more
MITSUBISHI LANCER (2009) - ELECTRICAL SYSTEM Aug 14, 2015
Incident date: Aug 11, 2015
I TOOK MY VEHICLE INTO CUTRUBUS MITSUBISHI DEALER IN LAYTON, UT TO HAVE MY CAR MAINTENANCED FOR RECALLED PARTS ON 11 AUGUST 2015, WHICH WAS THE EARLIEST APPOINTMENT THEY HAD AVAILABLE AFTER RECALL NOTIFICATION. TOOK VEHICLE IN AT 08:00 AND THE SERVICE DEPARTMENT STATED THAT THE CAR COULD NOT BE DETERMINED IF IT WAS ONE OF THE DEFECTED VEHICLES UNTIL 12:00 THAT DAY. WHEN ASKED IF I COULD GET A LOAN... Read more
MITSUBISHI ECLIPSE (2007) - AIR BAGS Aug 13, 2015
Incident date: Aug 8, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING AT APPROXIMATELY 30 MPH ATTEMPTING TO AVOID IMPACTING A DOG, THE CONTACT SWERVED TO THE LEFT AND DEPRESSED THE BRAKE PEDAL BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT CRASHED INTO THREE TREES. THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT ONLY THE DRIVER SIDE CURTAIN AIR BAG DEPLOY... Read more
Crash 1 injured
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Aug 13, 2015
Incident date: Aug 8, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING AT APPROXIMATELY 30 MPH ATTEMPTING TO AVOID IMPACTING A DOG, THE CONTACT SWERVED TO THE LEFT AND DEPRESSED THE BRAKE PEDAL BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT CRASHED INTO THREE TREES. THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT ONLY THE DRIVER SIDE CURTAIN AIR BAG DEPLOY... Read more
Crash 1 injured
MITSUBISHI ECLIPSE SPYDER (2003) - ENGINE Aug 13, 2015
Incident date: Aug 8, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING AT 70 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
MITSUBISHI GALANT (2007) - ENGINE Aug 13, 2015
Incident date: Nov 12, 2013
TL* THE CONTACT OWNS A 2007 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-15 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED SEVERAL TIMES TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
MITSUBISHI OUTLANDER (2015) - UNKNOWN OR OTHER Aug 13, 2015
Incident date: Aug 13, 2015
VEHICLE JUST STALLED/STOP WHILE DRIVING.
MITSUBISHI OUTLANDER SPORT (2015) - ELECTRICAL SYSTEM Aug 12, 2015
Incident date: Jul 23, 2015
I JUST BOUGHT MY FIRST BRAND NEW CAR JUNE 6, 2015. I HAVE ONLY MADE 1 CAR PAYMENT AND ON 7/23/15 I GO TO GET IN MY CAR AND IT WILL NOT START HAD SEVERAL MESSAGES ON THE DASH SO LOOKED IN THE MANUAL AND IT SAID CALL DEALERSHIP AND I DID. AFTER CALLING THEM 5 TIMES IN A ROW THE OWNER ANSWERED AND I EXPLAINED WHAT THE CAR WAS READING AND THAT IT WOULDN'T START SO HE SAID HIM AND A MECHANIC WOULD BE... Read more
MITSUBISHI OUTLANDER SPORT (2015) - ENGINE Aug 12, 2015
Incident date: Jul 23, 2015
I JUST BOUGHT MY FIRST BRAND NEW CAR JUNE 6, 2015. I HAVE ONLY MADE 1 CAR PAYMENT AND ON 7/23/15 I GO TO GET IN MY CAR AND IT WILL NOT START HAD SEVERAL MESSAGES ON THE DASH SO LOOKED IN THE MANUAL AND IT SAID CALL DEALERSHIP AND I DID. AFTER CALLING THEM 5 TIMES IN A ROW THE OWNER ANSWERED AND I EXPLAINED WHAT THE CAR WAS READING AND THAT IT WOULDN'T START SO HE SAID HIM AND A MECHANIC WOULD BE... Read more
MITSUBISHI OUTLANDER SPORT (2014) - VEHICLE SPEED CONTROL Aug 11, 2015
Incident date: Jun 2, 2015
I WAS PARKING MY CAR AND MY FOOT WAS FIRMLY ON THE BRAKE. JUST AS I WAS GOING TO SHIFT MY CAR INTO PARK, THE ENGINE REVVED AND THE CAR SURGED FORWARD I WAS UNABLE TO STOP THE CAR, IN SPITE OF BRAKING. THE CAR JUMPED THE CURB IN THE PARKING LOT AND ENDED UP STOPPING ON TOP OF A LANDSCAPING BOULDER. THIS STOPPED THE CAR FROM MOVING FORWARD AS THE FRONT OF THE CAR WAS ON TOP OF THE ROCK, BUT THE ENGI... Read more
Crash
MITSUBISHI OUTLANDER SPORT (2014) - ELECTRICAL SYSTEM Aug 11, 2015
Incident date: Jun 2, 2015
I WAS PARKING MY CAR AND MY FOOT WAS FIRMLY ON THE BRAKE. JUST AS I WAS GOING TO SHIFT MY CAR INTO PARK, THE ENGINE REVVED AND THE CAR SURGED FORWARD I WAS UNABLE TO STOP THE CAR, IN SPITE OF BRAKING. THE CAR JUMPED THE CURB IN THE PARKING LOT AND ENDED UP STOPPING ON TOP OF A LANDSCAPING BOULDER. THIS STOPPED THE CAR FROM MOVING FORWARD AS THE FRONT OF THE CAR WAS ON TOP OF THE ROCK, BUT THE ENGI... Read more
Crash
MITSUBISHI OUTLANDER SPORT (2014) - SERVICE BRAKES Aug 11, 2015
Incident date: Jun 2, 2015
I WAS PARKING MY CAR AND MY FOOT WAS FIRMLY ON THE BRAKE. JUST AS I WAS GOING TO SHIFT MY CAR INTO PARK, THE ENGINE REVVED AND THE CAR SURGED FORWARD I WAS UNABLE TO STOP THE CAR, IN SPITE OF BRAKING. THE CAR JUMPED THE CURB IN THE PARKING LOT AND ENDED UP STOPPING ON TOP OF A LANDSCAPING BOULDER. THIS STOPPED THE CAR FROM MOVING FORWARD AS THE FRONT OF THE CAR WAS ON TOP OF THE ROCK, BUT THE ENGI... Read more
Crash
MITSUBISHI LANCER (2005) - AIR BAGS Aug 10, 2015
Incident date: Aug 10, 2015
I RECEIVED A SAFETY RECALL NOTICE BY MAIL FROM MITSUBISHI MOTORS SALES OF CARIBBEAN ON JUNE, I CALL TO A DEALERSHIP THEY TOLD ME THAT I HAVE TO WAIT MY TURN AND TO WAIT THE INFLATOR TO BE AVAILABLE, WE ARE IN AUGUST AND STILL NO NOTICE, I CALL THEM TODAY AND THEY TOLD ME I HAVE TO WAIT MY TURN, I CALLED TO ANOTHER DEALERSHIP AND THEY TOLD ME THEY ARE TAKING ONLY ONE CAR DAILY AND THE LIST IS LONGE... Read more
MITSUBISHI ECLIPSE (2001) - AIR BAGS Aug 10, 2015
Incident date: Jun 1, 2015
TL*THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE. THE CONTACT STATED WHILE DRIVING 25 MPH MAKING A SHARP TURN, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT'S AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS ENGULFED IN FLAMES WITHIN MOMENTS. LUCKY, THE FRONT PASSENGER WAS ABLE TO FREE THE CONTACT IN TIME. THE CONTACT SUSTAINED FRACTURES ON THE LEFT CLAVICULAR BONE, LEFT ULNA B... Read more
Crash Fire 1 injured
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Aug 10, 2015
Incident date: May 15, 2012
DRIVING INTO WORK AT 35MPH, LIGHT CHANGED AND PRESSED BRAKES TO STOP. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT SLOW DOWN. RELEASE BRAKE PEDAL AND PRESSED AGAIN, TAPPING THE BRAKE PEDAL TO SLOW THE CAR TO AVOID GOING THROUGH INTERSECTION AND HITTING CAR IN FRONT. CAR SLOWED EVENTUALLY AFTER 3 TIMES RELEASING THE BRAKE AND PRESSING IT AGAIN. NO ACCIDENT OCCURRED, BUT THIS TY... Read more
MITSUBISHI RAIDER (2008) - STEERING Aug 8, 2015
Incident date: Aug 6, 2015
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN I HAD NO CONTROL OF MY STEERING. I STOPPED AND CHECKED THE RESERVOIR AND NOTICE NO FLUID. I WAS ABLE TO MAKE IT ANOTHER BLOCK AND PUT MORE FLUID IN THE STEERING PUMP. I MADE IT HOME BY ADDING MORE FLUID. I LOOKED UNDER THE VEHICLE AND NOTICE A STEAL LINE WAS LEAKING THE FLUID. I TOOK THE LINE OFF AND NOTICE THAT THEY HAD INSTALLED IT AT A VERY ... Read more
MITSUBISHI ENDEAVOR (2006) - ELECTRICAL SYSTEM Aug 7, 2015
Incident date: Aug 6, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT WHILE PARKING, THE SHIFT LEVER FAILED TO SHIFT FROM THE DRIVE TO THE PARK POSITION. THE CONTACT STATED THAT THE EMERGENCY BRAKE HAD TO BE ENGAGED IN ORDER TO STOP THE VEHICLE FROM MOVING AND TURN IT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V139000 (ELECTRICAL SYSTEM)... Read more
MITSUBISHI ECLIPSE (2009) - SERVICE BRAKES Aug 7, 2015
Incident date: Aug 6, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILU... Read more
Crash
MITSUBISHI RAIDER (2009) - AIR BAGS Aug 7, 2015
Incident date: Aug 7, 2015
I RECEIVED A SAFETY RECALL NOTICE FOR MY 2009 MITSUBISHI RAIDER. THERE IS NO LONGER A LOCAL MITSUBISHI DEALER IN MY AREA, THE NEAREST DEALER IS OVER AN HOUR AND A HALF AWAY. I CALLED MITSUBISHI MOTORS TO SEE IF THERE WAS ANY WAY TO AUTHORIZE A LOCAL REPAIR SHOP OR DEALERSHIP TO MAKE THE REPAIR. THEY REFUSED TO DO SO, AND INSISTED THAT I DRIVE TO DEALERSHIP IN ANOTHER STATE TO HAVE THE REPAIR MADE.... Read more
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Aug 7, 2015
Incident date: Jul 20, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALERS. THE APPROXIMATE FAILURE MILEAGE WAS 59,700.
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Aug 6, 2015
Incident date: Jun 2, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Aug 6, 2015
Incident date: Aug 8, 2014
THE BRAKES FAILED TO STOP THE CAR AT A STOP SIGN THE BREAKES STATED TO GRIP,THE PEDAL WENT ALL THE WAY DOWN AND I COULD NOT STOP THE CAR AND I HIT THE CAR IN FRONT OF ME CAUSING A CRASH. I CALL THE THE COMPANY THEY TOLD ME TO CALL THE LOCAL DEALER, I MADE AND APPOITMENT TO GET IT FIX @ THE ONLY DEALER IN DECATUR ILL, THE APPOINTMENT AT 7:00 AM I LEFT AT 2:00P.M. ONLY FOR THEM TO TELL ME THEY DIDN'... Read more
Crash
MITSUBISHI MONTERO (2002) - SERVICE BRAKES Aug 5, 2015
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE ... Read more
MITSUBISHI ECLIPSE SPYDER (2008) - SERVICE BRAKES Aug 5, 2015
Incident date: Jul 1, 2015
ABS/BRAKING ISSUES. TWO RELATED ISSUES. ISSUE NUMBER 1. THERE ARE 3 LIGHTS THAT ARE ILLUMINATING ON THE DASHBOARD CONTINUOUSLY UNDER ALL CIRCUMSTANCES (DRIVING, PARKING, BRAKING, IDLING, ETC. - THEY NEVER TURN OFF) THE LIGHTS ARE THE TRACTION CONTROL LIGHT, THE ABS LIGHT AND THE ICON OF A VEHICLE WITH SKID MARKS. ISSUE NUMBER 2- ADDITIONALLY, THE ABS SYSTEM TURNS ON WHILE BRAKING AND THE ABS BRAKI... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Aug 5, 2015
Incident date: Jul 5, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE ... Read more
MITSUBISHI ECLIPSE (2008) - TRACTION CONTROL SYSTEM Aug 5, 2015
Incident date: Jul 5, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE ... Read more
MITSUBISHI LANCER (2004) - UNKNOWN OR OTHER Aug 4, 2015
Incident date: Feb 26, 2014
ON THE PANEL THAT CONTROLS TEMPERATURE MY KNOBS ARE EITHER BROKEN OR STICKING. I BOUGHT THE CAR USED AND ONLY THE HEAT WORKED. NOW A YEAR LATER THE HEAT/COLD KNOB IS BROKEN OFF. THE KNOB THAT CONTROLS THE VENTS STICKS AND I HAVE TO HOLD IT WHILE TRYING TO DEFROST MY FRONT AND SIDE WINDOWS. I WENT ON THE INTERNET AND FOUND THIS IS A COMMON OCCURRENCE AND DON'T UNDERSTAND WHILE THE TEMPERATURE CONT... Read more
MITSUBISHI ECLIPSE SPYDER (2007) - SERVICE BRAKES Aug 4, 2015
Incident date: Aug 5, 2014
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL FAILED WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS REPAIRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Aug 4, 2015
Incident date: Apr 9, 2015
THE BRAKES FAILED TO STOP THE CAR AT A RED LIGHT WITHIN ABOUT 10 FEET. THE ROAD HAD GRAVEL ON IT AND THE BRAKES STARTED TO GRIP, THEN THE PEDAL WENT DOWN FURTHER AND THE CAR KEPT GOING FOR ABOUT 10 FEET. I WAS LUCKY THERE WAS NO ONE IN FRONT OF ME. THIS HAS HAPPENED AGAIN SEVERAL TIMES SINCE THEN. I HAVE RECENTLY RECEIVED THE SAFETY RECALL LETTER AND WENT TO VERHAGE MITSUBISHI IN HOLLAND, MI ON JU... Read more
MITSUBISHI LANCER (2003) - VEHICLE SPEED CONTROL Aug 3, 2015
Incident date: Jul 28, 2015
WHEN I DRIVE MY 2003 MITSUBISHI LANCER ES AT 20 MPH AND 40 MPH AND WANT TO INCREASE THE SPEED AND PRESS THE GAS PEDAL, THE RPM OF THE CAR WILL INCREASE AND THE SPEED OF THE CAR WILL DECREASE AND ALL OF A SUDDEN, THE SPEED WILL INCREASE AS IF THE GEARS IN THE AUTO TRANSMISSION JUST ENGAGED. I ALMOST GOT INTO AN ACCIDENT
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