Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,474 complaints for MITSUBISHI

MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Sep 29, 2015
Incident date: Dec 12, 2014
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOOR BOARD. THE CONTACT STATED THAT IT WAS DIFFICULT TO STOP THE VEHICLE AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT ABS BO... Read more
MITSUBISHI RAIDER (2007) - AIR BAGS Sep 28, 2015
Incident date: Sep 1, 2015
2007 MITSUBISHI RAIDER. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL REPLACEMENT PARTS. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB
MITSUBISHI ECLIPSE (2003) - STRUCTURE:BODY Sep 28, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY C... Read more
MITSUBISHI ECLIPSE (2003) - FUEL/PROPULSION SYSTEM Sep 28, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY C... Read more
MITSUBISHI ECLIPSE (2003) - ELECTRICAL SYSTEM Sep 28, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY C... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Sep 28, 2015
Incident date: Sep 24, 2015
FOR A MONTH, I'VE NOTICED THAT MY BRAKE FLUID LEVEL WAS DECREASING RAPIDLY AND THAT I HAD TO REFILL MY BRAKE FLUID ONCE A WEEK. ON 9/22/2015, SUDDENLY MY BRAKE PEDAL HAD TO GO TO THE FLOOR BEFORE I COULD START SLOWING DOWN. I TOOK MY CAR TO A MECHANIC ON 9/24/2015. HE SAID THAT MY ABS PUMP WAS LEAKING REALLY BAD AND HE CANNOT FIND/BUY THE PART ANYWHERE AND THAT I HAD TO TAKE IT TO THE DEALERSHIP... Read more
MITSUBISHI GALANT (2006) - ELECTRICAL SYSTEM Sep 28, 2015
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 MITSUBISHI GALANT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE BRAKE LIGHT WIRE WAS MELTED. THE WIRE HARNESS WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY 8 MONTHS LATER, THE REAR DRIVER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE BRAKE LIGHT ... Read more
Fire
MITSUBISHI GALANT (2006) - EXTERIOR LIGHTING:BRAKE LIGHTS Sep 28, 2015
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 MITSUBISHI GALANT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE BRAKE LIGHT WIRE WAS MELTED. THE WIRE HARNESS WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY 8 MONTHS LATER, THE REAR DRIVER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE BRAKE LIGHT ... Read more
Fire
MITSUBISHI GALANT (2003) - UNKNOWN OR OTHER Sep 27, 2015
Incident date: Sep 22, 2015
FREQUENT CLOGGING OF A/C DRAIN AND DRAINAGE INTO DRIVER SIDE FOOT HOLD. THE SERVICE DEPARTMENT IS UNABLE TO CLEAN DRAIN TUBE AT THIS POINT. THE CAR IS NOT PARKED UNDER OR NEAR TREES.
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Sep 25, 2015
Incident date: Jul 15, 2015
TLA* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE C... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Sep 25, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER SPORT (2015) - POWER TRAIN Sep 24, 2015
Incident date: Sep 14, 2015
TRANSMISSION STARTED SLIPPING ON MY WIFE'S BRAND NEW 2015 MITSUBISHI OUTLANDER SPORT. CAR HAS LESS THAN 10K MILES ON IT. TOOK IT TO DEALERSHIP AND THEY ORDERED A BRAND NEW TRANSMISSION TO INSTALL. VERY STRANGE THAT THE TRANSMISSION WOULD GO OUT THIS SOON. DEALERSHIP CLAIMED THEY HAVE NEVER SEEN THIS PROBLEM BEFORE ON THE NEW OUTLANDERS.
MITSUBISHI ECLIPSE (2009) - SERVICE BRAKES Sep 24, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 23, 2015
Incident date: Sep 21, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE E-BRAKE WARNING INDICATOR ... Read more
MITSUBISHI ECLIPSE (2009) - SERVICE BRAKES Sep 23, 2015
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT EXPLAINED TO THE DEALER THAT THE VEHICLE WOULD HESITATE AND JERK FORWARD WHEN DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT THEY HAD THE PART AND IN... Read more
MITSUBISHI ECLIPSE (2003) - AIR BAGS Sep 22, 2015
Incident date: Sep 3, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY WHEN THE CONTACT REAR ENDED ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP FOR FURTHER INSPECTION. THE CONTACT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 180,845.
Crash
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 22, 2015
Incident date: Jul 22, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 21, 2015
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AV... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Sep 21, 2015
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI ECLIPSE (2008) - ELECTRICAL SYSTEM Sep 21, 2015
Incident date: Nov 23, 2013
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WERE WHITE FUMES EMITTING FROM THE HOOD OF THE VEHICLE AS AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS OVERHEATED. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN A DEALER WHERE IT WAS DIAGNOSED THAT THE UNIT BREAKER AND THE WATER PUMP NEEDED TO BE REPLACED AND THE HEAD GASKET NEEDED ... Read more
MITSUBISHI ECLIPSE SPYDER (2007) - SERVICE BRAKES Sep 21, 2015
Incident date: May 2, 2005
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO ACTIVE AND ALMOST CAUSED A CRASH. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTIFICATION RELATED TO THE FAILURE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE O... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Sep 20, 2015
Incident date: Jun 13, 2011
THERE HAS BEEN INTERMITTENT BRAKE FAILURE FOR FOUR YEARS. MANY TRIPS TO THE MECHANIC (180 DEGREES AUTO IN PHOENIX ARIZONA) INCLUDED REPLACEMENT OF MASTER CYLINDER TWICE AND NUMEROUS BRAKE JOBS THAT NEVER FIXED THE PROBLEM. NOW WE FIND THAT MITSUBISHI HAS KNOWN ABOUT THE PROBLEM, HAS ISSUED A WARNING, BUT HAS YET TO PROVIDE A FIX FOR THIS ISSUE. WE WILL NOT DRIVE THIS CAR ANY LONGER AS WE NEVER... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Sep 20, 2015
Incident date: Apr 6, 2015
WHILE DRIVING AS I WENT TO BRAKE, I FELT THE BRAKES HAD GONE OUT. MY FOOT WENT ALL THE WAY TO THE FLOOR, VERY VERY SCARY! AT TIMES IT WOULD NOT DO THIS, IT THEN BECAME MORE OFTEN. I TOOK IN FOR REPAIR AND THEY REPAIRED THE MASTER CYLINDER. ONCE I PICKED UP THE PROBLEM STILL EXISTED. I DID RETURN TO THE REPAIR SHOP AND THEY STATED THEY HAD TO RESET A SWITCH, IT SEEMS OKAY NOW. MY CONCERN IS SINCE I... Read more
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 19, 2015
Incident date: Sep 11, 2015
ON FRIDAY SEPTEMBER 11, 2015 I WAS DRIVING MY 2007 MITSUBISHI ECLIPSE AT 35 MPH, AND TRIED PRESSING THE BRAKES SO I COULD TURN SOON. WHEN I PRESSED THE BRAKES THEY WENT ALL THE WAY DOWN AND THE CAR DID NOT SLOW DOWN AT ALL. I ALMOST LOST CONTROL OF THE CAR, BECAUSE WHILE I WAS TURNING THE CAR JERKED BACK AND THEN FORWARD REALLY HARD. THE SECOND TIME IT HAPPENED WAS AT A STOP SIGN. I ALMOST HIT THE... Read more
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Sep 17, 2015
Incident date: Sep 17, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER SPORT (2015) - POWER TRAIN Sep 17, 2015
Incident date: Sep 1, 2015
VEHICLE HESITATES INTERMITTENTLY WHEN ATTEMPTING TO ACCELERATE THROUGH INTERSECTION , ENTERING ON HIGHWAY ECT...CAUSING RISK OF COLLISION
MITSUBISHI ECLIPSE (2009) - SERVICE BRAKES, HYDRAULIC Sep 17, 2015
Incident date: Sep 1, 2015
2009 MITSUBISHI ECLIPSE. CONSUMER WRITES IN REGARDS TO MASTER CYLINDER FAILURE. *SMD THE CONSUMER STATED THE MASTER CYLINDER WENT COMPLETELY OUT, AND CAUSED HER TO HIT A CURB. THE BRAKE WARNING LIGHT NEVER ILLUMINATED. *JB
Crash
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Sep 16, 2015
Incident date: May 4, 2014
WHEN DRIVING HOME FROM WORK GOING 30 MPH I TURNED RIGHT AND NEEDED TO STOP AT A RED LIGHT APPROXIMATELY 200 FEET AHEAD. WHEN I DEPRESSED MY BREAK PEDAL IT WENT ALL THE WAY DOWN TO THE FLOOR BOARD AND HAD VERY LITTLE, IF ANY REACTION. ALSO, THERE WAS A STRANGE SOUND WHEN I TOOK MY FOOT OFF THE PEDAL. I TOOK THE CAR TO A DEALER IN GOODLETTSVILLE, TN TO BE DIAGNOSED BUT THEY SAID IT WAS SOMETHING T... Read more
MITSUBISHI OUTLANDER (2015) - POWER TRAIN Sep 16, 2015
Incident date: Mar 12, 2015
AT A LOW SPEED OR SLOWING DOWN THE TRANSMISSION WILL SHUTTER. THE LONGER YOU DRIVE THE MOR IT HAPPENS.
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES, HYDRAULIC Sep 16, 2015
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. UPDATED 11/18/15*LJ
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 16, 2015
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. UPDATED 11/18/15*LJ
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 15, 2015
Incident date: Aug 4, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN... Read more
MITSUBISHI LANCER (2004) - AIR BAGS Sep 14, 2015
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIV... Read more
MITSUBISHI OUTLANDER SPORT (2015) - UNKNOWN OR OTHER Sep 14, 2015
Incident date: Aug 3, 2015
MY FATHER PURCHASED HIS 2015 OUTLANDER SPORT IN APRIL 2015 WITH A TOTAL OF 3 MILES ON IT. STARTING APPROX THE END OF JULY/BEGINNING OF AUGUST, THE VEHICLE WOULD "STUTTER" AND SHAKE UPON ACCELERATION. HE PROMPTLY TOOK IT TO THE DEALERSHIP OF PURCHASE WHERE THEY TOLD HIM IT WAS A LOOSE TRANSMISSION CABLE AND FIXED IT. APPROX 1 WEEK AFTER BEING FIXED, IT BEGAN TO STUTTER AND SHAKE AGAIN, BUT THIS TIM... Read more
MITSUBISHI OUTLANDER SPORT (2015) - POWER TRAIN Sep 14, 2015
Incident date: Aug 3, 2015
MY FATHER PURCHASED HIS 2015 OUTLANDER SPORT IN APRIL 2015 WITH A TOTAL OF 3 MILES ON IT. STARTING APPROX THE END OF JULY/BEGINNING OF AUGUST, THE VEHICLE WOULD "STUTTER" AND SHAKE UPON ACCELERATION. HE PROMPTLY TOOK IT TO THE DEALERSHIP OF PURCHASE WHERE THEY TOLD HIM IT WAS A LOOSE TRANSMISSION CABLE AND FIXED IT. APPROX 1 WEEK AFTER BEING FIXED, IT BEGAN TO STUTTER AND SHAKE AGAIN, BUT THIS TIM... Read more
MITSUBISHI MIRAGE (2014) - ENGINE Sep 12, 2015
Incident date: Nov 7, 2014
WHEN PRESSING THE GAS PEDDLE YOU DON'T ALWAYS MOVE. YOU CAN MOVE A FEW FEET THEN COAST IN THE MIDDLE OF TRAFFIC. HAD IT STALL ON ME A COUPLE TIMES. TOOK CAR TO HAVE IT SERVICED NUMEROUS TIMES AND NO ONE CAN FIGURE OUT WHAT'S GOING ON. IT'S AN ACCIDENT WAITING TO HAPPEN! DONT GET A MIRAGE!!!
MITSUBISHI ECLIPSE SPYDER (2007) - SERVICE BRAKES Sep 9, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE BRAKE PEDAL WAS RELEASED AND DEPRESSED AGAIN IN ORDER FOR THE BRAKES TO RESPOND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAI... Read more
MITSUBISHI LANCER (2005) - STRUCTURE:BODY Sep 9, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FLOOR MAT WAS REMOVED ON THE DRIVER SIDE AND IT WAS DISCOVERED THAT THE FLOOR BOARD HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
MITSUBISHI ECLIPSE (2006) - AIR BAGS Sep 9, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE... Read more
Crash
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Sep 9, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE... Read more
Crash
MITSUBISHI ENDEAVOR (2008) - POWER TRAIN Sep 9, 2015
Incident date: Sep 6, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTER FAILED TO SHIFT OUT OF THE PARK POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MITSUBISHI GALANT (2010) - SEAT BELTS Sep 9, 2015
Incident date: Nov 30, 2012
TL* THE CONTACT OWNS A 2010 MITSUBISHI GALANT. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS REAR ENDED BY AN ONCOMING VEHICLE. THE CONTACT STATED THAT THE SEAT BELT RESTRAINT SYSTEM FAILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE D... Read more
Crash 1 injured
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Sep 8, 2015
Incident date: Sep 7, 2015
SAFETY RECALL NOTICE RECEIVED ON ABS BRAKES, BRAKE STROKE HAS INCREASED DRAMATICALLY, BREAKS ARE SQUISHY AND NEED TO BE PUMPED, SYMPTOMS ARE AS DESCRIBED ON RECALL NOTICE, PADS ARE OK, NO AIR IN LINES, FLUID LEVEL OK. CALLED LOCAL DEALER ......MITSUBISHI(DELETE) AND WAS TOLD THEY WERE NOT AUTHORIZED YET TO MAKE REPAIRS ON THE RECALL . I COULD TAKE IT IN AND PAY FOR THE CHECKS AND REPAIRS MY SELF A... Read more
MITSUBISHI MIRAGE (2014) - SUSPENSION Sep 5, 2015
Incident date: Aug 10, 2015
HAD AN INDEPENDANT ALIGNMENT DONE. FOUND REAR OUT OF SPEC. TOOK TO MITSUBISHI ABOUT THE ISSUE. FIRST ALIGNMENT CHECK COST ME $160. SHEET SAID THAT IT WAS OUT AGAIN. DEALERSHIP MADE ME COME BACK AGAIN TO CHECK ONE MORE TIME. MAGICALLY THIS TIME ITS "WITHIN" SPEC. SO SOMEHOW MITSUBISHI MANAGED TO CHANGE ALIGNMENT NUMBERS ON AN AXLE THATS NOT ADJUSTABLE.. MY REAR TIRES HAVE ONLY 15000 MILES (20... Read more
MITSUBISHI ECLIPSE (2009) - SERVICE BRAKES Sep 3, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER (2007) - SUSPENSION Sep 3, 2015
Incident date: Jul 5, 2015
WHEN OPERATING SAID VEHICLE, THERE WAS A LOUD BANG FROM THE LEFT FRONT. UPON INSPECTION, IT WAS DETERMINED THE LEFT FRONT SPRING HAD CRACKED. VEHICLE HAD TO BE TOWED TO NEAREST SHOP FOR REPAIR. WE LATER FOUND OUT THERE WAS WARRANTY EXTENSION FOR THIS PART. HOWEVER WE WERE NOT NOTIFIED BY MITSUBISHI OF THIS KNOWN DEFECT. WE CONTACTED MITSUBISHI NUMEROUS TIMES SEEKING REIMBURSEMENT SINCE PART FAILED... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES, HYDRAULIC Sep 3, 2015
Incident date: Jul 25, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 3, 2015
Incident date: Sep 3, 2015
BRAKES STOPPED WORKING BEFORE A SPEED BUMP. HAVE BEEN SPONGY AND MAKING PUPPY LIKE SOUNDS EVER SINCE WHEN RELEASED.
MITSUBISHI ECLIPSE (2007) - SERVICE BRAKES Sep 3, 2015
Incident date: Jun 2, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS... Read more
MITSUBISHI MONTERO (2001) - ELECTRICAL SYSTEM:HORN Sep 3, 2015
Incident date: Aug 1, 2015
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. WHILE DRIVING 65 MPH, THE HORN SOUNDED LOUDLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN FAILED AND THE HORN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 352,478. MA 10/15/2015
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