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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,402 complaints for MITSUBISHI

MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Sep 20, 2015
Incident date: Apr 6, 2015
WHILE DRIVING AS I WENT TO BRAKE, I FELT THE BRAKES HAD GONE OUT. MY FOOT WENT ALL THE WAY TO THE FLOOR, VERY VERY SCARY! AT TIMES IT WOULD NOT DO THIS, IT THEN BECAME MORE OFTEN. I TOOK IN FOR REPAIR AND THEY REPAIRED THE MASTER CYLINDER. ONCE I PICKED UP THE PROBLEM STILL EXISTED. I DID RETURN TO THE REPAIR SHOP AND THEY STATED THEY HAD TO RESET A SWITCH, IT SEEMS OKAY NOW. MY CONCERN IS SINCE I... Read more
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Sep 19, 2015
Incident date: Sep 11, 2015
ON FRIDAY SEPTEMBER 11, 2015 I WAS DRIVING MY 2007 MITSUBISHI ECLIPSE AT 35 MPH, AND TRIED PRESSING THE BRAKES SO I COULD TURN SOON. WHEN I PRESSED THE BRAKES THEY WENT ALL THE WAY DOWN AND THE CAR DID NOT SLOW DOWN AT ALL. I ALMOST LOST CONTROL OF THE CAR, BECAUSE WHILE I WAS TURNING THE CAR JERKED BACK AND THEN FORWARD REALLY HARD. THE SECOND TIME IT HAPPENED WAS AT A STOP SIGN. I ALMOST HIT THE... Read more
MITSUBISHI ECLIPSE (2006) — SERVICE BRAKES Sep 17, 2015
Incident date: Sep 17, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER SPORT (2015) — POWER TRAIN Sep 17, 2015
Incident date: Sep 1, 2015
VEHICLE HESITATES INTERMITTENTLY WHEN ATTEMPTING TO ACCELERATE THROUGH INTERSECTION , ENTERING ON HIGHWAY ECT...CAUSING RISK OF COLLISION
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES, HYDRAULIC Sep 17, 2015
Incident date: Sep 1, 2015
2009 MITSUBISHI ECLIPSE. CONSUMER WRITES IN REGARDS TO MASTER CYLINDER FAILURE. *SMD THE CONSUMER STATED THE MASTER CYLINDER WENT COMPLETELY OUT, AND CAUSED HER TO HIT A CURB. THE BRAKE WARNING LIGHT NEVER ILLUMINATED. *JB
Crash
MITSUBISHI ECLIPSE (2006) — SERVICE BRAKES Sep 16, 2015
Incident date: May 4, 2014
WHEN DRIVING HOME FROM WORK GOING 30 MPH I TURNED RIGHT AND NEEDED TO STOP AT A RED LIGHT APPROXIMATELY 200 FEET AHEAD. WHEN I DEPRESSED MY BREAK PEDAL IT WENT ALL THE WAY DOWN TO THE FLOOR BOARD AND HAD VERY LITTLE, IF ANY REACTION. ALSO, THERE WAS A STRANGE SOUND WHEN I TOOK MY FOOT OFF THE PEDAL. I TOOK THE CAR TO A DEALER IN GOODLETTSVILLE, TN TO BE DIAGNOSED BUT THEY SAID IT WAS SOMETHING T... Read more
MITSUBISHI OUTLANDER (2015) — POWER TRAIN Sep 16, 2015
Incident date: Mar 12, 2015
AT A LOW SPEED OR SLOWING DOWN THE TRANSMISSION WILL SHUTTER. THE LONGER YOU DRIVE THE MOR IT HAPPENS.
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES, HYDRAULIC Sep 16, 2015
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. UPDATED 11/18/15*LJ
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Sep 16, 2015
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. UPDATED 11/18/15*LJ
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Sep 15, 2015
Incident date: Aug 4, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN... Read more
MITSUBISHI LANCER (2004) — AIR BAGS Sep 14, 2015
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIV... Read more
MITSUBISHI OUTLANDER SPORT (2015) — UNKNOWN OR OTHER Sep 14, 2015
Incident date: Aug 3, 2015
MY FATHER PURCHASED HIS 2015 OUTLANDER SPORT IN APRIL 2015 WITH A TOTAL OF 3 MILES ON IT. STARTING APPROX THE END OF JULY/BEGINNING OF AUGUST, THE VEHICLE WOULD "STUTTER" AND SHAKE UPON ACCELERATION. HE PROMPTLY TOOK IT TO THE DEALERSHIP OF PURCHASE WHERE THEY TOLD HIM IT WAS A LOOSE TRANSMISSION CABLE AND FIXED IT. APPROX 1 WEEK AFTER BEING FIXED, IT BEGAN TO STUTTER AND SHAKE AGAIN, BUT THIS TIM... Read more
MITSUBISHI OUTLANDER SPORT (2015) — POWER TRAIN Sep 14, 2015
Incident date: Aug 3, 2015
MY FATHER PURCHASED HIS 2015 OUTLANDER SPORT IN APRIL 2015 WITH A TOTAL OF 3 MILES ON IT. STARTING APPROX THE END OF JULY/BEGINNING OF AUGUST, THE VEHICLE WOULD "STUTTER" AND SHAKE UPON ACCELERATION. HE PROMPTLY TOOK IT TO THE DEALERSHIP OF PURCHASE WHERE THEY TOLD HIM IT WAS A LOOSE TRANSMISSION CABLE AND FIXED IT. APPROX 1 WEEK AFTER BEING FIXED, IT BEGAN TO STUTTER AND SHAKE AGAIN, BUT THIS TIM... Read more
MITSUBISHI MIRAGE (2014) — ENGINE Sep 12, 2015
Incident date: Nov 7, 2014
WHEN PRESSING THE GAS PEDDLE YOU DON'T ALWAYS MOVE. YOU CAN MOVE A FEW FEET THEN COAST IN THE MIDDLE OF TRAFFIC. HAD IT STALL ON ME A COUPLE TIMES. TOOK CAR TO HAVE IT SERVICED NUMEROUS TIMES AND NO ONE CAN FIGURE OUT WHAT'S GOING ON. IT'S AN ACCIDENT WAITING TO HAPPEN! DONT GET A MIRAGE!!!
MITSUBISHI ECLIPSE SPYDER (2007) — SERVICE BRAKES Sep 9, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT STOP. THE BRAKE PEDAL WAS RELEASED AND DEPRESSED AGAIN IN ORDER FOR THE BRAKES TO RESPOND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAI... Read more
MITSUBISHI LANCER (2005) — STRUCTURE:BODY Sep 9, 2015
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FLOOR MAT WAS REMOVED ON THE DRIVER SIDE AND IT WAS DISCOVERED THAT THE FLOOR BOARD HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
MITSUBISHI ECLIPSE (2006) — AIR BAGS Sep 9, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE... Read more
Crash
MITSUBISHI ECLIPSE (2006) — SERVICE BRAKES Sep 9, 2015
Incident date: Feb 15, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE... Read more
Crash
MITSUBISHI ENDEAVOR (2008) — POWER TRAIN Sep 9, 2015
Incident date: Sep 6, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTER FAILED TO SHIFT OUT OF THE PARK POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MITSUBISHI GALANT (2010) — SEAT BELTS Sep 9, 2015
Incident date: Nov 30, 2012
TL* THE CONTACT OWNS A 2010 MITSUBISHI GALANT. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS REAR ENDED BY AN ONCOMING VEHICLE. THE CONTACT STATED THAT THE SEAT BELT RESTRAINT SYSTEM FAILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE D... Read more
Crash 1 injured
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Sep 8, 2015
Incident date: Sep 7, 2015
SAFETY RECALL NOTICE RECEIVED ON ABS BRAKES, BRAKE STROKE HAS INCREASED DRAMATICALLY, BREAKS ARE SQUISHY AND NEED TO BE PUMPED, SYMPTOMS ARE AS DESCRIBED ON RECALL NOTICE, PADS ARE OK, NO AIR IN LINES, FLUID LEVEL OK. CALLED LOCAL DEALER ......MITSUBISHI(DELETE) AND WAS TOLD THEY WERE NOT AUTHORIZED YET TO MAKE REPAIRS ON THE RECALL . I COULD TAKE IT IN AND PAY FOR THE CHECKS AND REPAIRS MY SELF A... Read more
MITSUBISHI MIRAGE (2014) — SUSPENSION Sep 5, 2015
Incident date: Aug 10, 2015
HAD AN INDEPENDANT ALIGNMENT DONE. FOUND REAR OUT OF SPEC. TOOK TO MITSUBISHI ABOUT THE ISSUE. FIRST ALIGNMENT CHECK COST ME $160. SHEET SAID THAT IT WAS OUT AGAIN. DEALERSHIP MADE ME COME BACK AGAIN TO CHECK ONE MORE TIME. MAGICALLY THIS TIME ITS "WITHIN" SPEC. SO SOMEHOW MITSUBISHI MANAGED TO CHANGE ALIGNMENT NUMBERS ON AN AXLE THATS NOT ADJUSTABLE.. MY REAR TIRES HAVE ONLY 15000 MILES (20... Read more
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES Sep 3, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI OUTLANDER (2007) — SUSPENSION Sep 3, 2015
Incident date: Jul 5, 2015
WHEN OPERATING SAID VEHICLE, THERE WAS A LOUD BANG FROM THE LEFT FRONT. UPON INSPECTION, IT WAS DETERMINED THE LEFT FRONT SPRING HAD CRACKED. VEHICLE HAD TO BE TOWED TO NEAREST SHOP FOR REPAIR. WE LATER FOUND OUT THERE WAS WARRANTY EXTENSION FOR THIS PART. HOWEVER WE WERE NOT NOTIFIED BY MITSUBISHI OF THIS KNOWN DEFECT. WE CONTACTED MITSUBISHI NUMEROUS TIMES SEEKING REIMBURSEMENT SINCE PART FAILED... Read more
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES, HYDRAULIC Sep 3, 2015
Incident date: Jul 25, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Sep 3, 2015
Incident date: Sep 3, 2015
BRAKES STOPPED WORKING BEFORE A SPEED BUMP. HAVE BEEN SPONGY AND MAKING PUPPY LIKE SOUNDS EVER SINCE WHEN RELEASED.
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Sep 3, 2015
Incident date: Jun 2, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS... Read more
MITSUBISHI MONTERO (2001) — ELECTRICAL SYSTEM:HORN Sep 3, 2015
Incident date: Aug 1, 2015
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. WHILE DRIVING 65 MPH, THE HORN SOUNDED LOUDLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN FAILED AND THE HORN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 352,478. MA 10/15/2015
MITSUBISHI MIRAGE (2014) — SERVICE BRAKES Sep 1, 2015
Incident date: May 9, 2015
I WAS TRAVELING ON A TWO LANE ROAD IN MY 2014 MITSUBISHI MIRAGE, IT HAD BEEN RAINING AND THE ROADS WERE STILL DAMP. I WAS DRIVING BELOW THE SPEED LIMIT BECAUSE I WANTED TO ATTEMPT TO GET THE HIGHEST MPG POSSIBLE ON THE MPG CALCULATOR ON THE DASH. SUDDENLY, THE TRUCK IN FRONT OF ME SLAMMED ON BREAKS. IT WAS AT A DISTANCE THAT I SHOULD HAVE NOT BEEN WORRIED ABOUT COLLISION, BUT AS SOON AS I HIT THE ... Read more
Crash 3 injured
MITSUBISHI ECLIPSE (2002) — FUEL/PROPULSION SYSTEM Sep 1, 2015
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT UPON REFUELING THE VEHICLE, FUEL LEAKED OUT THROUGH THE FUEL NECK DUE TO RUST. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
MITSUBISHI MIRAGE (2014) — SUSPENSION Aug 30, 2015
Incident date: Aug 18, 2015
REAR ALIGNMENT OUTSIDE SPECIFICATION, BUT NOT ADJUSTABLE, AS SPINDLES ARE WELDED TO THE AXLE, MAKING SHIM PLATE INSTALLATION IMPOSSIBLE. MY VEHICLE SHOWED EXCESS TOE-IN AND EXCESS NEGATIVE CAMBER, CREATING TIRE WEAR AND HANDLING PROBLEMS. ON THIRD VISIT TO DEALER, A NEW AXLE WAS INSTALLED, BUT THIS ONE IS ALSO OUTSIDE SPECIFICATIONS WITH CROSS CAMBER IN EXCESS OF 0.5 DEGREES, WHICH WILL CAUSE HAND... Read more
MITSUBISHI ECLIPSE SPYDER (2001) — ELECTRICAL SYSTEM Aug 26, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A TUNE UP AND THE FAILURE CODES FOR P0301, P0401, AND THE EGR APPEARED. THE CODES WERE CLEARED, BUT THE P0301 FAILURE CODE REAPPEARED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE WAS LATER TAKEN IN FOR SMOG INSPECTION AND FAILED. THE VEHICLE WAS DIAGNOSED FOR EGR FAILURE. THE V... Read more
MITSUBISHI ECLIPSE (2003) — VISIBILITY/WIPER Aug 26, 2015
Incident date: Aug 26, 2015
RECEIVED A SAFETY RECALL FROM MITSUBISHI ON THE PASSENGER SUN VISOR REQUIRING A TETHER STRAP. I CALLED THEIR TOLL FREE NUMBER TO LOCATE A DEALER TO INSTALL THE TETHER STRAP AS DIRECTED BY THE NOTICE. MITSUBISHI DOES NOT HAVE A DEALER IN TUCSON AND INFORMED ME WE NEEDED TO TAKE THE VEHICLE TO A PHOENIX DEALER, OVER A 100 MILES AWAY FOR THE REPAIR. THE COST OF GAS AND THE TRAVEL TIME (OFF WORK OR MI... Read more
MITSUBISHI GALANT (2004) — VISIBILITY Aug 24, 2015
Incident date: Dec 16, 2014
TL* THE CONTACT OWNS A 2004 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE WINDOW BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. AS A RESULT, THE FRONT DRIVER AND PASSENGER SIDE WINDOWS FAILED... Read more
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Aug 24, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THAT THE BRAKES FAILED TO ENGAGE INTERMITTENTLY. THE FAI... Read more
MITSUBISHI ECLIPSE SPYDER (2007) — SERVICE BRAKES Aug 24, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE RECALL PART NEEDED TO PERFORM THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPER... Read more
MITSUBISHI ENDEAVOR (2005) — UNKNOWN OR OTHER Aug 23, 2015
Incident date: Aug 1, 2010
AIR CONDITIONING DRAIN PLUG DOESN'T DRAIN AND DRIVER SIDE FLOOR GETS VERY WET CAUSING DAMAGED FLOOR AND MOLDY SMELL AFTER A WHILE
MITSUBISHI ECLIPSE (2001) — ENGINE Aug 23, 2015
Incident date: Aug 17, 2015
PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD CAUSES THE WIRING INSULATION TO WEAR & GROUND OUT CAUSING THE ENGINE TO DIE-OUT. HAD AN ICCIDENT FEW DAYS AGO WHERE THE ENGINE DIED OUT AND I WAS IN THE MIDDLE OF AN INTERSECTION AND ALMOST GOT HIT BY ONCOMING TRAFFIC . THIS IS SERIOUSLY NOT OKAY AND A MAJOR SAFETY CONCERN. PLEASE HELP ME.
Fire
MITSUBISHI ECLIPSE (2001) — FUEL/PROPULSION SYSTEM Aug 23, 2015
Incident date: Aug 17, 2015
PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD CAUSES THE WIRING INSULATION TO WEAR & GROUND OUT CAUSING THE ENGINE TO DIE-OUT. HAD AN ICCIDENT FEW DAYS AGO WHERE THE ENGINE DIED OUT AND I WAS IN THE MIDDLE OF AN INTERSECTION AND ALMOST GOT HIT BY ONCOMING TRAFFIC . THIS IS SERIOUSLY NOT OKAY AND A MAJOR SAFETY CONCERN. PLEASE HELP ME.
Fire
MITSUBISHI ECLIPSE (2001) — ELECTRICAL SYSTEM Aug 23, 2015
Incident date: Aug 17, 2015
PROLONGED WIRING HARNESS CONTACT WITH THE HEAT SHIELD CAUSES THE WIRING INSULATION TO WEAR & GROUND OUT CAUSING THE ENGINE TO DIE-OUT. HAD AN ICCIDENT FEW DAYS AGO WHERE THE ENGINE DIED OUT AND I WAS IN THE MIDDLE OF AN INTERSECTION AND ALMOST GOT HIT BY ONCOMING TRAFFIC . THIS IS SERIOUSLY NOT OKAY AND A MAJOR SAFETY CONCERN. PLEASE HELP ME.
Fire
MITSUBISHI OUTLANDER (2010) — STEERING Aug 21, 2015
Incident date: Aug 19, 2015
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V366000 (STEERING) HOWEVER, THE REMEDY WAS FAILED TO PREVENT THE FAILURE. THE DEALER DECLINED TO SERVICE TH... Read more
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES Aug 21, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Aug 21, 2015
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS ENGAGED AND EXTENDED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE BRAKES FAILED TO RESPOND. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE IN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER D... Read more
MITSUBISHI ECLIPSE (2006) — SERVICE BRAKES Aug 20, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE BRAKE WARNING INDICATOR CONSISTENTLY ILLUMINATED. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPA... Read more
MITSUBISHI GALANT (2009) — UNKNOWN OR OTHER Aug 19, 2015
Incident date: Aug 17, 2015
I WAS DRIVING ABOUT 60 MILES PER HOUR ON THE HIGHWAY AROUND 3:00 PM ON A WEEKDAY AND MY SUNROOF JUST SHATTERED INTO THOUSANDS OF PIECES, IT SOUNDED LIKE A GUNSHOT WHEN IT BROKE. I SWERVED INTO THE NEXT LANE, NOTHING HAPPENED BUT THIS INCIDENT COULD OF BEEN A LOT WORSE. AT THE TIME NO ONE ELSE WAS ON THE HIGHWAY SO IT COULDN'T HAVE BEEN A ROCK OR SOMETHING ELSE THAT MAY HAVE CAUSED THIS TO HAPPEN A... Read more
MITSUBISHI GALANT (2009) — STRUCTURE:BODY Aug 19, 2015
Incident date: Aug 17, 2015
I WAS DRIVING ABOUT 60 MILES PER HOUR ON THE HIGHWAY AROUND 3:00 PM ON A WEEKDAY AND MY SUNROOF JUST SHATTERED INTO THOUSANDS OF PIECES, IT SOUNDED LIKE A GUNSHOT WHEN IT BROKE. I SWERVED INTO THE NEXT LANE, NOTHING HAPPENED BUT THIS INCIDENT COULD OF BEEN A LOT WORSE. AT THE TIME NO ONE ELSE WAS ON THE HIGHWAY SO IT COULDN'T HAVE BEEN A ROCK OR SOMETHING ELSE THAT MAY HAVE CAUSED THIS TO HAPPEN A... Read more
MITSUBISHI OUTLANDER SPORT (2015) — ENGINE Aug 19, 2015
Incident date: Aug 16, 2015
I BOUGHT A BRAND NEW 2015 OUTLANDER SPORT SE ON THIS PAST FRIDAY, AUGUST 14, 2015. ON THE FOLLOWING SUNDAY I NOTICED IT WAS JERKING BUT AT THAT TIME I DIDN'T PINPOINT WHEN IT WAS HAPPENING. THE VEHICLE HAD LESS THEN 100 MILES ON IT. TODAY, AUGUST 19, 2015 I FIGURED OUT IT IS HAPPENING ANY TIME I AM TRAVELING AT 15-20 MPH. I ALERTED MY SALESMEN AND TOLD HIM I THOUGHT SOMETHING WAS WRONG. HE TOLD ME... Read more
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Aug 16, 2015
Incident date: Aug 16, 2015
I WAS PRESSING BRAKES WHEN I SUDDENLY GOT THE BUMP DRIVING FROM THE HILL AND BRAKE PEDAL BECAME VERY SOFT AND THE CAR STOPPED BRAKING UNTIL I PUSHED BREAKS VERY HARD. FORTUNATELY, I COULD AVOID THE COLLISION WITH CAR IN FRONT OF ME BEFORE THE LIGHTS. I PULLED OFF THE ROAD TO CHECK BRAKES AND I FOUND THE LIQUID LEAK UNDER THE CAR IN THE CENTER. IT DIDN'T SMELL LIKE FUEL, MY BREAKING FLUID IS AT THE... Read more
MITSUBISHI LANCER (2009) — ENGINE Aug 14, 2015
Incident date: Aug 11, 2015
I TOOK MY VEHICLE INTO CUTRUBUS MITSUBISHI DEALER IN LAYTON, UT TO HAVE MY CAR MAINTENANCED FOR RECALLED PARTS ON 11 AUGUST 2015, WHICH WAS THE EARLIEST APPOINTMENT THEY HAD AVAILABLE AFTER RECALL NOTIFICATION. TOOK VEHICLE IN AT 08:00 AND THE SERVICE DEPARTMENT STATED THAT THE CAR COULD NOT BE DETERMINED IF IT WAS ONE OF THE DEFECTED VEHICLES UNTIL 12:00 THAT DAY. WHEN ASKED IF I COULD GET A LOAN... Read more
MITSUBISHI LANCER (2009) — ELECTRICAL SYSTEM Aug 14, 2015
Incident date: Aug 11, 2015
I TOOK MY VEHICLE INTO CUTRUBUS MITSUBISHI DEALER IN LAYTON, UT TO HAVE MY CAR MAINTENANCED FOR RECALLED PARTS ON 11 AUGUST 2015, WHICH WAS THE EARLIEST APPOINTMENT THEY HAD AVAILABLE AFTER RECALL NOTIFICATION. TOOK VEHICLE IN AT 08:00 AND THE SERVICE DEPARTMENT STATED THAT THE CAR COULD NOT BE DETERMINED IF IT WAS ONE OF THE DEFECTED VEHICLES UNTIL 12:00 THAT DAY. WHEN ASKED IF I COULD GET A LOAN... Read more
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