Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Oct 12, 2015
Incident date: Oct 2, 2015
I HAVE HAD SEVERAL INCIDENTS OVER SEVERAL MONTHS WHEN I STEP ON THE BRAKE , IT GOES TO THE FLOOR. I QUICKLY PUMP THE BRAKES AND BRAKING EFFECTIVENESS RETURNS. THERE HAS ALSO BEEN TIMES WHERE BRAKE PEDAL FEELS MUSHY. I TOOK TO LOCAL DEALER AFTER ALMOST REAR ENDING A VEHICLE WHEN IT STOPPED SUDDENLY.. I TOLD THEM I HAD RECEIVED THE RECALL NOTICE BUT IT HAD TOLD ME TO WAIT FOR FURTHER INSTRUCTION. ... Read more
Crash
MITSUBISHI
ECLIPSE
(2006) — AIR BAGS
Oct 8, 2015
Incident date: Dec 4, 2014
TL* THE CONTACT OWNED A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED HEAD, NECK, AND BACK; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS DE... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Oct 8, 2015
Incident date: Dec 4, 2014
TL* THE CONTACT OWNED A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED HEAD, NECK, AND BACK; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS DE... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES, HYDRAULIC
Oct 8, 2015
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... ..UPD... Read more
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Oct 8, 2015
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... ..UPD... Read more
MITSUBISHI
ECLIPSE SPYDER
(2007) — SERVICE BRAKES
Oct 8, 2015
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE SENSOR LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ABS HYDRAULIC UNIT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V337000 (BRAKE SYSTEM) IN JULY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OC... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Oct 8, 2015
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Oct 7, 2015
Incident date: Nov 20, 2014
SLAMMED ON THE BRAKES TO AVOID HITTING SOMETHING AND NOW THE BRAKES ARE VERY SPONGY AND NEED TO PRESSED ALL THE WAY DOWN TO STOP. ALSO MAKES A NOISE WHEN LETTING GO OF THE PEDAL. WAS SENT A RECALL NOTICE MONTHS AGO AND THE PARTS STILL AREN'T AVAILABLE. HOPING IT DOESN'T GET ANY WORSE WHILE MITSUBISHI PLAYS AROUND GETTING THE PARTS TO STOP MY CAR.
MITSUBISHI
ECLIPSE
(2004) — SERVICE BRAKES
Oct 6, 2015
Incident date: Feb 10, 2015
TL* THE CONTACT OWNS A 2004 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A RE... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) — EXTERIOR LIGHTING
Oct 6, 2015
Incident date: Sep 17, 2015
HEADLIGHTS ONLY SHINE ABOUT 50 FEET AHEAD. DOESN'T GIVE YOU ENOUGH TIME TO REACT TO SOMETHING IN THE ROAD. HAVE ALMOST HIT A NUMBER OF DEER ON A RESIDENTIAL STREET. HAVE TAKEN CAR BACK TO DEALER. THERE IS NO ADJUSTMENT FOR HEADLIGHTS.
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Oct 5, 2015
Incident date: Oct 5, 2015
I RECEIVED A RECALL NOTICE IN JULY THAT THE BRAKES COULD FAIL IF THE ABS IS ACTIVATED. MITSUBISHI REFERRED ME TO A DEALER (THE ONLY DEALER IN NEVADA). THE DEALER SAID THEY CAN'T MAKE ANY REPAIRS, BECAUSE THEY DON'T HAVE THE PARTS TO FIX THE CAR. SO, I CALLED MITSUBISHI, AND THEY SAID THERE IS NO REPAIR SOLUTION AVAILABLE. SO I REQUESTED A LOANER, SINCE MY CAR IS NOT SAFE TO DRIVE. THEY TOLD ME THE... Read more
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Oct 5, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
MONTERO
(2001) — SERVICE BRAKES
Oct 5, 2015
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKE BOOSTER AND THERE WAS FUEL LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,895.
MITSUBISHI
ECLIPSE
(2006) — AIR BAGS
Oct 2, 2015
Incident date: Oct 5, 2014
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SLOW TO RESPOND AND DIFFICULT TO DEPRESS. WHILE TRAVELING AT AN UNKNOWN RATE OF SPEED, THE BRAKE PEDAL WAS APPLIED AND DID NOT RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE TWICE. THE DRIVER DID NOT RECEIVE MEDICAL ATTENTION FROM EITHER CRASH, BUT SUSTAINED NECK AND BACK PAINS. ... Read more
Crash
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Oct 2, 2015
Incident date: Oct 5, 2014
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SLOW TO RESPOND AND DIFFICULT TO DEPRESS. WHILE TRAVELING AT AN UNKNOWN RATE OF SPEED, THE BRAKE PEDAL WAS APPLIED AND DID NOT RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE TWICE. THE DRIVER DID NOT RECEIVE MEDICAL ATTENTION FROM EITHER CRASH, BUT SUSTAINED NECK AND BACK PAINS. ... Read more
Crash
MITSUBISHI
MIRAGE
(2015) — ELECTRONIC STABILITY CONTROL (ESC)
Oct 2, 2015
Incident date: Sep 29, 2015
MY REAR AXEL HAS A MANUFACTURING DEFECT. MY CAR DRIFTS AT ANY SPEED OVER 80KMS/HR. AFTER ALL MY RESEARCH, APPARENTLY I'M NOT THE ONLY BUYER WITH THIS ISSUE. MINE IS BEING REPLACED UNDER WARANTEE. THERE IS NO RECALL BEEN ISSUED. AFTER TWO OR THREE PROBLEMS, THATS THE FIRST THING MITSUBISHI SHOULD HAVE DONE. THIS HAPPENED AT 15400 KMS. AND ONLY # MONTHS OLD. THE TOE ON THE RIGHT TIRE IS OUT .48.
MITSUBISHI
MIRAGE
(2015) — SUSPENSION
Oct 2, 2015
Incident date: Sep 29, 2015
MY REAR AXEL HAS A MANUFACTURING DEFECT. MY CAR DRIFTS AT ANY SPEED OVER 80KMS/HR. AFTER ALL MY RESEARCH, APPARENTLY I'M NOT THE ONLY BUYER WITH THIS ISSUE. MINE IS BEING REPLACED UNDER WARANTEE. THERE IS NO RECALL BEEN ISSUED. AFTER TWO OR THREE PROBLEMS, THATS THE FIRST THING MITSUBISHI SHOULD HAVE DONE. THIS HAPPENED AT 15400 KMS. AND ONLY # MONTHS OLD. THE TOE ON THE RIGHT TIRE IS OUT .48.
MITSUBISHI
MIRAGE
(2015) — WHEELS
Oct 2, 2015
Incident date: Sep 29, 2015
MY REAR AXEL HAS A MANUFACTURING DEFECT. MY CAR DRIFTS AT ANY SPEED OVER 80KMS/HR. AFTER ALL MY RESEARCH, APPARENTLY I'M NOT THE ONLY BUYER WITH THIS ISSUE. MINE IS BEING REPLACED UNDER WARANTEE. THERE IS NO RECALL BEEN ISSUED. AFTER TWO OR THREE PROBLEMS, THATS THE FIRST THING MITSUBISHI SHOULD HAVE DONE. THIS HAPPENED AT 15400 KMS. AND ONLY # MONTHS OLD. THE TOE ON THE RIGHT TIRE IS OUT .48.
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Oct 1, 2015
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Oct 1, 2015
Incident date: Sep 4, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THERE WAS A RANDOM PROGRESSING FAILURE IN WHICH THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOOR WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE MORE THAN TWICE AND THE FAILURE WAS OCCURRING MORE FREQUENTLY. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PERMANENT SOLUTION FROM THE MANUFACTURER FAILE... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Sep 30, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE CONTACT WOULD RECEIVE A SECOND LETTER NOTIFYING WHEN THE PARTS WERE AVAILABLE. ON TWO SEPARATE OCCASIONS, THE BRAKE PEDAL WAS... Read more
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Sep 30, 2015
Incident date: Sep 12, 2015
WHILE PERFORMING A STOP THE BRAKE PEDAL LOST ALL PRESSURE AND WENT TO THE FLOOR. THE CAR DID STOP BUT TOOK LONGER TO DO SO. AFTER REVIEWING THE RECALL NOTICE FOR ABS BRAKES I BROUGHT THE VEHICLE TO A MITSUBISHI DEALER WHO CONFIRMED THERE WAS A RECALL BUT DID NOT INSPECT ANYTHING BEYOND DRIVING THE CAR TO TEST THE BRAKES. BETWEEN THE TIME OF THE INCIDENT AND THE ONE AND A HALF WEEKS THEY CLAIMED... Read more
MITSUBISHI
ECLIPSE
(2000) — STRUCTURE:BODY
Sep 29, 2015
Incident date: Sep 28, 2015
THE CAR MAKES A SOUND IN THE REAR WHEN I MAKE A TURN.THE TURNING RADIUS IS VERY BAD.I WOULDN'T DO A U TURN WITH IT.THE OTHER ISSUE IS THAT THE A/C STOPPED WORKING ON A VERY HOT DAY.WHEN I TURNED ON THE A/C THE CAR TURNED OFF THIS ALMOST CAUSED A ACCIDENT DUE TO THE SUDDEN STOP.THE DASHBOARD IS ALL CRACKED.OTHER THAN THAT THE CAR SEEMS GOOD.EVERYTHING ELSE ABOUT THE CAR I DO LIKE.THE PAINT IS PEELI... Read more
MITSUBISHI
ECLIPSE
(2000) — SUSPENSION
Sep 29, 2015
Incident date: Sep 28, 2015
THE CAR MAKES A SOUND IN THE REAR WHEN I MAKE A TURN.THE TURNING RADIUS IS VERY BAD.I WOULDN'T DO A U TURN WITH IT.THE OTHER ISSUE IS THAT THE A/C STOPPED WORKING ON A VERY HOT DAY.WHEN I TURNED ON THE A/C THE CAR TURNED OFF THIS ALMOST CAUSED A ACCIDENT DUE TO THE SUDDEN STOP.THE DASHBOARD IS ALL CRACKED.OTHER THAN THAT THE CAR SEEMS GOOD.EVERYTHING ELSE ABOUT THE CAR I DO LIKE.THE PAINT IS PEELI... Read more
MITSUBISHI
ECLIPSE
(2000) — UNKNOWN OR OTHER
Sep 29, 2015
Incident date: Sep 28, 2015
THE CAR MAKES A SOUND IN THE REAR WHEN I MAKE A TURN.THE TURNING RADIUS IS VERY BAD.I WOULDN'T DO A U TURN WITH IT.THE OTHER ISSUE IS THAT THE A/C STOPPED WORKING ON A VERY HOT DAY.WHEN I TURNED ON THE A/C THE CAR TURNED OFF THIS ALMOST CAUSED A ACCIDENT DUE TO THE SUDDEN STOP.THE DASHBOARD IS ALL CRACKED.OTHER THAN THAT THE CAR SEEMS GOOD.EVERYTHING ELSE ABOUT THE CAR I DO LIKE.THE PAINT IS PEELI... Read more
MITSUBISHI
MONTERO SPORT
(2000) — STRUCTURE:BODY
Sep 29, 2015
Incident date: Sep 10, 2015
MY MITSUBISHI MONTERO SPORT 00, HAS FRAME ROT, WILL NOT PASS INSPECTION, IT DEFINITELY SHOULD BE A FACTORY RECALL, SO MANY COMPLAINTS, AND SAFE ISSUES
MITSUBISHI
ECLIPSE SPYDER
(2008) — ENGINE
Sep 29, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT STATED THAT THE SERVICE ENGINE AND AIR PRESSURE WARNING LIGHTS... Read more
MITSUBISHI
OUTLANDER
(2008) — STEERING
Sep 29, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN ... Read more
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Sep 29, 2015
Incident date: Dec 12, 2014
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOOR BOARD. THE CONTACT STATED THAT IT WAS DIFFICULT TO STOP THE VEHICLE AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT ABS BO... Read more
MITSUBISHI
RAIDER
(2007) — AIR BAGS
Sep 28, 2015
Incident date: Sep 1, 2015
2007 MITSUBISHI RAIDER. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL REPLACEMENT PARTS. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB
MITSUBISHI
ECLIPSE
(2003) — STRUCTURE:BODY
Sep 28, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY C... Read more
MITSUBISHI
ECLIPSE
(2003) — FUEL/PROPULSION SYSTEM
Sep 28, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY C... Read more
MITSUBISHI
ECLIPSE
(2003) — ELECTRICAL SYSTEM
Sep 28, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY C... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Sep 28, 2015
Incident date: Sep 24, 2015
FOR A MONTH, I'VE NOTICED THAT MY BRAKE FLUID LEVEL WAS DECREASING RAPIDLY AND THAT I HAD TO REFILL MY BRAKE FLUID ONCE A WEEK. ON 9/22/2015, SUDDENLY MY BRAKE PEDAL HAD TO GO TO THE FLOOR BEFORE I COULD START SLOWING DOWN. I TOOK MY CAR TO A MECHANIC ON 9/24/2015. HE SAID THAT MY ABS PUMP WAS LEAKING REALLY BAD AND HE CANNOT FIND/BUY THE PART ANYWHERE AND THAT I HAD TO TAKE IT TO THE DEALERSHIP... Read more
MITSUBISHI
GALANT
(2006) — ELECTRICAL SYSTEM
Sep 28, 2015
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 MITSUBISHI GALANT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE BRAKE LIGHT WIRE WAS MELTED. THE WIRE HARNESS WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY 8 MONTHS LATER, THE REAR DRIVER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE BRAKE LIGHT ... Read more
Fire
MITSUBISHI
GALANT
(2006) — EXTERIOR LIGHTING:BRAKE LIGHTS
Sep 28, 2015
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 MITSUBISHI GALANT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE BRAKE LIGHT WIRE WAS MELTED. THE WIRE HARNESS WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY 8 MONTHS LATER, THE REAR DRIVER SIDE BRAKE LIGHT WOULD NOT OPERATE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE BRAKE LIGHT ... Read more
Fire
MITSUBISHI
GALANT
(2003) — UNKNOWN OR OTHER
Sep 27, 2015
Incident date: Sep 22, 2015
FREQUENT CLOGGING OF A/C DRAIN AND DRAINAGE INTO DRIVER SIDE FOOT HOLD. THE SERVICE DEPARTMENT IS UNABLE TO CLEAN DRAIN TUBE AT THIS POINT. THE CAR IS NOT PARKED UNDER OR NEAR TREES.
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Sep 25, 2015
Incident date: Jul 15, 2015
TLA* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE C... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Sep 25, 2015
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
OUTLANDER SPORT
(2015) — POWER TRAIN
Sep 24, 2015
Incident date: Sep 14, 2015
TRANSMISSION STARTED SLIPPING ON MY WIFE'S BRAND NEW 2015 MITSUBISHI OUTLANDER SPORT. CAR HAS LESS THAN 10K MILES ON IT. TOOK IT TO DEALERSHIP AND THEY ORDERED A BRAND NEW TRANSMISSION TO INSTALL. VERY STRANGE THAT THE TRANSMISSION WOULD GO OUT THIS SOON. DEALERSHIP CLAIMED THEY HAVE NEVER SEEN THIS PROBLEM BEFORE ON THE NEW OUTLANDERS.
MITSUBISHI
ECLIPSE
(2009) — SERVICE BRAKES
Sep 24, 2015
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Sep 23, 2015
Incident date: Sep 21, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE E-BRAKE WARNING INDICATOR ... Read more
MITSUBISHI
ECLIPSE
(2009) — SERVICE BRAKES
Sep 23, 2015
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT EXPLAINED TO THE DEALER THAT THE VEHICLE WOULD HESITATE AND JERK FORWARD WHEN DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT THEY HAD THE PART AND IN... Read more
MITSUBISHI
ECLIPSE
(2003) — AIR BAGS
Sep 22, 2015
Incident date: Sep 3, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY WHEN THE CONTACT REAR ENDED ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP FOR FURTHER INSPECTION. THE CONTACT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 180,845.
Crash
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Sep 22, 2015
Incident date: Jul 22, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Sep 21, 2015
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AV... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Sep 21, 2015
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
ECLIPSE
(2008) — ELECTRICAL SYSTEM
Sep 21, 2015
Incident date: Nov 23, 2013
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WERE WHITE FUMES EMITTING FROM THE HOOD OF THE VEHICLE AS AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS OVERHEATED. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN A DEALER WHERE IT WAS DIAGNOSED THAT THE UNIT BREAKER AND THE WATER PUMP NEEDED TO BE REPLACED AND THE HEAD GASKET NEEDED ... Read more
MITSUBISHI
ECLIPSE SPYDER
(2007) — SERVICE BRAKES
Sep 21, 2015
Incident date: May 2, 2005
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO ACTIVE AND ALMOST CAUSED A CRASH. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTIFICATION RELATED TO THE FAILURE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE O... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Sep 20, 2015
Incident date: Jun 13, 2011
THERE HAS BEEN INTERMITTENT BRAKE FAILURE FOR FOUR YEARS. MANY TRIPS TO THE MECHANIC (180 DEGREES AUTO IN PHOENIX ARIZONA) INCLUDED REPLACEMENT OF MASTER CYLINDER TWICE AND NUMEROUS BRAKE JOBS THAT NEVER FIXED THE PROBLEM. NOW WE FIND THAT MITSUBISHI HAS KNOWN ABOUT THE PROBLEM, HAS ISSUED A WARNING, BUT HAS YET TO PROVIDE A FIX FOR THIS ISSUE. WE WILL NOT DRIVE THIS CAR ANY LONGER AS WE NEVER... Read more