Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
ECLIPSE
(2008) - SERVICE BRAKES
Jan 29, 2016
Incident date: Aug 31, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO... Read more
MITSUBISHI
OUTLANDER
(2010) - SEATS
Jan 28, 2016
Incident date: Jan 21, 2016
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT PASSENGER SIDE SEAT, THE SEAT BELT ANCHOR FRACTURED AND DETACHED FROM THE SEAT WITHOUT WARNING. THE CONTACT NOTIFIED A DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
MITSUBISHI
ECLIPSE
(2009) - SERVICE BRAKES
Jan 28, 2016
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO PROVIDE THE PART TO SCHEDULE THE RECALL APPOINTMENT. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
MITSUBISHI
ECLIPSE
(2009) - AIR BAGS
Jan 28, 2016
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND GOING DOWN HILL WITH ACCELERATION, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT CRASHED INTO A CONCRETE BASE. THE IMPACT CAUSED THE REAR OF THE DRIVER SEAT TO DETACH THE OVER HEAD LIGHT AND THE CONSOLE FRACTURED. THE CONTACT SUSTAINED BR... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE
(2009) - SERVICE BRAKES
Jan 28, 2016
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND GOING DOWN HILL WITH ACCELERATION, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT CRASHED INTO A CONCRETE BASE. THE IMPACT CAUSED THE REAR OF THE DRIVER SEAT TO DETACH THE OVER HEAD LIGHT AND THE CONSOLE FRACTURED. THE CONTACT SUSTAINED BR... Read more
Crash
1 injured
MITSUBISHI
LANCER
(2003) - VEHICLE SPEED CONTROL
Jan 27, 2016
Incident date: Jan 11, 2016
THE TEMPERATURE KNOB BROKE EASILY BECAUSE IT WAS HARD TO TURN MAKING THE DEFROSTER IMPOSSIBLE TO USE WHICH IS A SAFETY HAZARD. FURTHERMORE THE CRUISE CONTROL WAS ALWAYS FAULTY TO BEGIN WITH BUT NOW IT ISN'T EVEN USABLE. AUTOMATIC TRANSMISSION ALSO LOVES TO LURCH INTO 3RD GEAR WHILE SLOWING DOWN AT THE SAME TIME AND THEN JUMPING BACK INTO THE SPEED I WAS PREVIOUSLY GOING. THIS ISSUE USUALLY HAPPENS... Read more
MITSUBISHI
LANCER
(2003) - VISIBILITY/WIPER
Jan 27, 2016
Incident date: Jan 11, 2016
THE TEMPERATURE KNOB BROKE EASILY BECAUSE IT WAS HARD TO TURN MAKING THE DEFROSTER IMPOSSIBLE TO USE WHICH IS A SAFETY HAZARD. FURTHERMORE THE CRUISE CONTROL WAS ALWAYS FAULTY TO BEGIN WITH BUT NOW IT ISN'T EVEN USABLE. AUTOMATIC TRANSMISSION ALSO LOVES TO LURCH INTO 3RD GEAR WHILE SLOWING DOWN AT THE SAME TIME AND THEN JUMPING BACK INTO THE SPEED I WAS PREVIOUSLY GOING. THIS ISSUE USUALLY HAPPENS... Read more
MITSUBISHI
LANCER
(2003) - UNKNOWN OR OTHER
Jan 27, 2016
Incident date: Jan 11, 2016
THE TEMPERATURE KNOB BROKE EASILY BECAUSE IT WAS HARD TO TURN MAKING THE DEFROSTER IMPOSSIBLE TO USE WHICH IS A SAFETY HAZARD. FURTHERMORE THE CRUISE CONTROL WAS ALWAYS FAULTY TO BEGIN WITH BUT NOW IT ISN'T EVEN USABLE. AUTOMATIC TRANSMISSION ALSO LOVES TO LURCH INTO 3RD GEAR WHILE SLOWING DOWN AT THE SAME TIME AND THEN JUMPING BACK INTO THE SPEED I WAS PREVIOUSLY GOING. THIS ISSUE USUALLY HAPPENS... Read more
MITSUBISHI
ECLIPSE SPYDER
(2008) - SERVICE BRAKES
Jan 27, 2016
Incident date: Jan 14, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING 35 MPH, THE VEHICLE STRUCK AN ICE PATCH AND STARTED SWERVING. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS NO RESPONSE AND THE BRAKES FAILED. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,000.
MITSUBISHI
OUTLANDER
(2016) - STRUCTURE:BODY
Jan 27, 2016
Incident date: Jan 24, 2016
THE PAINT ON THE HOOD IS CHIPPING ONLY AFTER 2,000 MILES AND ITS SECOND CAR WASH! I PARK MY NEW CAR IN THE GARAGE AND DON'T EVEN TAKE IT TO WORK, IT'S ONLY MY WEEKEND VEHICLE. MY 12 YEAR OLD SATURN'S PAINT JOB LOOKS BETTER THAN MY 3 MONTH OLD NEW MITSUBISHI. THERE IS OBVIOUSLY NO CLEAR COAT ON TOP, OR PRIMER UNDER THE PAINT. WHEN COMPARED TO "DINGS" ON MY 12 YEAR OLD SATURN, IT IS OBVIOUS THERE AR... Read more
MITSUBISHI
MONTERO
(2001) - FUEL/PROPULSION SYSTEM
Jan 27, 2016
Incident date: Jan 4, 2016
GAS LEAK FROM THE FRONT MOUNT AREA OF THE SENDING UNIT ON TOP OF THE GAS TANK. SIGNIFICANT LEAK, ODOR OF GAS OVERWHELMING. QUOTED $1200 TO REPAIR. ALL SALVAGED TANKS/KITS IN SIMILAR CONDITION. FIRE HAZARD, AND IT WAS RECOMMENDED BY AUTO MASTERS TO HAVE IT FIXED FOR SAFETY REASONS. IT LEAKS WHEN IT IS RUNNING DUE TO THE BUILT UP PRESSURE. NOW HARD TO START BECAUSE THERE IS NOT ENOUGH PRESSURE ... Read more
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
Jan 26, 2016
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER OF THE LAST VEHICLE SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE
(1997) - SUSPENSION
Jan 26, 2016
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 1997 MITSUBISHI ECLIPSE. WHILE DRIVING AT ANY SPEED, THE FRONT END OF THE VEHICLE VIBRATED AND VEERED TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED UNDER A RECALL IN 2010, BUT WAS NOT REPAIRED AGAIN. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES, HYDRAULIC
Jan 22, 2016
Incident date: Jan 22, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN STARTING THE VEHICLE, THE BRAKES LOCKED. IN ORDER FOR THE BRAKES TO UNLOCK, THE CONTACT HAD TO ... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) - POWER TRAIN
Jan 22, 2016
Incident date: May 22, 2015
MY 2015 MITSUBISHI OUTLANDER SPORT HAS ALSO SEEMED TO HESITATE AFTER COMING TO A STOP AND ATTEMPTING TO ACCELERATE AGAIN. I'D HAVE TO PUSH THE GAS AGAIN TO GO. A SLIGHT JERK FEEL. I BOUGHT IT IN MARCH 2015 AND IT'S DONE THIS SINCE MAY WITH ONLY AROUND 5000 MILES. I MOSTLY DRIVE HIGHWAY SO TO FEEL THIS WHEN YA COMING INTO A TOWN HAS ME CONCERNED. BUT OF COURSE BY THEN THE DEALER DOESN'T WANT TO TAK... Read more
MITSUBISHI
ECLIPSE SPYDER
(2009) - SERVICE BRAKES
Jan 22, 2016
Incident date: Jan 22, 2016
SAME AS 1/21/2016 COMPLAINT. DEALER INFORMS TODAY THAT HIS TECHNICIAN MUST FIRST DETERMINE ABS MALFUNCTION BEFORE OBTAINING MMNA (MFG) APPROVAL TO FLUSH BRAKES, DETERMINE CORRECT VALVE FUNCTION, AND THEN INSTALL NEW HIGH QUALITY BRAKE FLUID. OUTRAGEOUS. MMNA SHOULD AUTHORIZE THE ABOVE AT CUSTOMER REQUEST NOW. CHEAPER FOR THEM TO AUTHORIZE A FREE, ANNUAL BRAKE FLUSH/INSPECTION VS. NEW ABS PARTS T... Read more
MITSUBISHI
MIRAGE
(2015) - SERVICE BRAKES
Jan 21, 2016
Incident date: Jan 21, 2016
TL* THE CONTACT OWNS A 2015 MITSUIBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MADE A GRINDING AND SQUEAKING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND DID NOT STOP THE VEHICLE PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS DIAGNOSED BY A MECHANIC WHO STATED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WA... Read more
MITSUBISHI
ECLIPSE SPYDER
(2009) - SERVICE BRAKES
Jan 21, 2016
Incident date: Jul 1, 2015
IN JULY OF 2015,I RECEIVED A SAFETY RECALL NOTICE CONCERNING THE ABS IN MY VEHICLE. MITSUBISHI WROTE, "MMNA WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." I HAVE CALLED MY LOCAL DEALERSHIP, AND HAVE BEEN TOLD THAT NOTHING HAS HAPPENED WITH THE RECALL. SO, I HAVE BEEN DRIVING (AS LITTLE AS POSSIBLE) A VEHICLE THAT COULD CAUSE INJURY OR DEATH ... Read more
MITSUBISHI
ECLIPSE
(2008) - SERVICE BRAKES
Jan 21, 2016
Incident date: Nov 13, 2015
TL* THE CONTACT OWNED A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE SPUN OUT OF CONTROL AND THE TRANSMISSION SHIFTED INDEPENDENTLY INTO THE REVERSE POSITION, WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIGHT ARM, AND FINGERS.... Read more
Crash
2 injured
MITSUBISHI
ECLIPSE
(2008) - POWER TRAIN
Jan 21, 2016
Incident date: Nov 13, 2015
TL* THE CONTACT OWNED A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE SPUN OUT OF CONTROL AND THE TRANSMISSION SHIFTED INDEPENDENTLY INTO THE REVERSE POSITION, WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIGHT ARM, AND FINGERS.... Read more
Crash
2 injured
MITSUBISHI
ECLIPSE
(2009) - SERVICE BRAKES
Jan 20, 2016
Incident date: Jul 21, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN... Read more
MITSUBISHI
ECLIPSE
(2008) - SERVICE BRAKES
Jan 19, 2016
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING 10 MPH, THE BRAKES FAILED AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULICS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAI... Read more
MITSUBISHI
MIRAGE
(2014) - ELECTRICAL SYSTEM
Jan 19, 2016
Incident date: Oct 1, 2014
THE RADIO WILL RANDOMLY COMPLETELY LOSE ALL POWER DURING COLD WEATHER WHILE DRIVING. IT SHUTS DOWN AFTER ABOUT TEN MINUTES OF DRIVING AND STAYS OFF FOR ABOUT THREE TO FIVE MINUTES BEFORE POWERING BACK UP. IT ONLY HAPPENS IN COLD WEATHER AND AFTER THE FIRST FEW MINUTES. SINCE MY CAR IS STILL UNDER WARRANTY, I TOOK IT TO THE DEALER A FEW MONTHS AFTER I PURCHASED THE VEHICLE. THEY TOLD ME THEY COULD ... Read more
MITSUBISHI
OUTLANDER
(2015) - POWER TRAIN
Jan 19, 2016
Incident date: Dec 19, 2015
TRANSMISSION BROKE DOWN AFTER ABOUT 17000 MILES FROM A PROGRAMMING PROBLEM FROM THE MANUFACTURER. REPLACED TRANSMISSION AND STILL HAVING PROBLEMS. CAR IS STILL IN SHOP AND THIS HAPPENED ABOUT 30 DAYS AGO. I DID GET CAR FOR A WEEK AND HAD TO RETURN IT BACK TO THE SHOP.
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
Jan 15, 2016
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000(SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
Jan 14, 2016
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
MITSUBISHI
ECLIPSE
(2009) - SERVICE BRAKES
Jan 14, 2016
Incident date: Jan 14, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH, THE BRAKE PEDAL FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUM... Read more
Crash
MITSUBISHI
ECLIPSE SPYDER
(2008) - SERVICE BRAKES
Jan 13, 2016
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDE... Read more
MITSUBISHI
ECLIPSE
(2009) - SERVICE BRAKES
Jan 13, 2016
Incident date: May 22, 2015
ON MAY 22, 2015 MITSUBISHI FILED A RECALL (MITSUBISHI CAMPAIGN# SR-15-004/NHTSA RECALL # 15V337) FOR THE ABS HYDRAULIC UNIT OF WHICH MY VEHICLE IS AFFECTED. ASIDE FROM ONE LETTER I RECEIVED LATE JULY INFORMING ME OF THE RECALL, I HAVE NOT HEARD AGAIN FROM THEM REGARDING THIS MATTER. CALLING LOCAL DEALERSHIPS HAS RESULTED IN RESPONSES OF THE PARTS REQUIRED FOR THE REPAIR ARE NOT YET AVAILABLE. EVEN... Read more
MITSUBISHI
OUTLANDER
(2015) - ENGINE
Jan 12, 2016
Incident date: Nov 23, 2015
NEW VEHICLE PURCHASED NOV 16 2015. TWO WEEKS AFTER BOUGHT, VEHICLE BEGAN TO SLOW DOWN, THEN HESITATE, STALL OUT. THE VEHICLE WAS PUT INTO SHOP DUE TO A COMPUTER CHIP ISSUE THAT OCCURRED ON 'THE LINE.' GOT VEHICLE BACK AND SAME PROBLEM. MITSUBISHI PUT BACK IN SHOP AND REPLACED THE TRANSMISSION IN DEC 2015. NOW SAME ISSUE, STALLING IN LIGHTED INTERSECTIONS, AT STOP SIGNS, WON'T SPEED UP, DECELERATES... Read more
MITSUBISHI
OUTLANDER
(2015) - FUEL/PROPULSION SYSTEM
Jan 12, 2016
Incident date: Nov 23, 2015
NEW VEHICLE PURCHASED NOV 16 2015. TWO WEEKS AFTER BOUGHT, VEHICLE BEGAN TO SLOW DOWN, THEN HESITATE, STALL OUT. THE VEHICLE WAS PUT INTO SHOP DUE TO A COMPUTER CHIP ISSUE THAT OCCURRED ON 'THE LINE.' GOT VEHICLE BACK AND SAME PROBLEM. MITSUBISHI PUT BACK IN SHOP AND REPLACED THE TRANSMISSION IN DEC 2015. NOW SAME ISSUE, STALLING IN LIGHTED INTERSECTIONS, AT STOP SIGNS, WON'T SPEED UP, DECELERATES... Read more
MITSUBISHI
OUTLANDER
(2015) - VEHICLE SPEED CONTROL
Jan 12, 2016
Incident date: Nov 23, 2015
NEW VEHICLE PURCHASED NOV 16 2015. TWO WEEKS AFTER BOUGHT, VEHICLE BEGAN TO SLOW DOWN, THEN HESITATE, STALL OUT. THE VEHICLE WAS PUT INTO SHOP DUE TO A COMPUTER CHIP ISSUE THAT OCCURRED ON 'THE LINE.' GOT VEHICLE BACK AND SAME PROBLEM. MITSUBISHI PUT BACK IN SHOP AND REPLACED THE TRANSMISSION IN DEC 2015. NOW SAME ISSUE, STALLING IN LIGHTED INTERSECTIONS, AT STOP SIGNS, WON'T SPEED UP, DECELERATES... Read more
MITSUBISHI
OUTLANDER
(2015) - ELECTRICAL SYSTEM
Jan 12, 2016
Incident date: Nov 23, 2015
NEW VEHICLE PURCHASED NOV 16 2015. TWO WEEKS AFTER BOUGHT, VEHICLE BEGAN TO SLOW DOWN, THEN HESITATE, STALL OUT. THE VEHICLE WAS PUT INTO SHOP DUE TO A COMPUTER CHIP ISSUE THAT OCCURRED ON 'THE LINE.' GOT VEHICLE BACK AND SAME PROBLEM. MITSUBISHI PUT BACK IN SHOP AND REPLACED THE TRANSMISSION IN DEC 2015. NOW SAME ISSUE, STALLING IN LIGHTED INTERSECTIONS, AT STOP SIGNS, WON'T SPEED UP, DECELERATES... Read more
MITSUBISHI
OUTLANDER
(2015) - POWER TRAIN
Jan 12, 2016
Incident date: Nov 23, 2015
NEW VEHICLE PURCHASED NOV 16 2015. TWO WEEKS AFTER BOUGHT, VEHICLE BEGAN TO SLOW DOWN, THEN HESITATE, STALL OUT. THE VEHICLE WAS PUT INTO SHOP DUE TO A COMPUTER CHIP ISSUE THAT OCCURRED ON 'THE LINE.' GOT VEHICLE BACK AND SAME PROBLEM. MITSUBISHI PUT BACK IN SHOP AND REPLACED THE TRANSMISSION IN DEC 2015. NOW SAME ISSUE, STALLING IN LIGHTED INTERSECTIONS, AT STOP SIGNS, WON'T SPEED UP, DECELERATES... Read more
MITSUBISHI
ECLIPSE
(2008) - SERVICE BRAKES
Jan 12, 2016
Incident date: Jan 12, 2016
ABS RECALL. NOTIFIED OF RECALL WARNING OF POSSIBLE " REDUCTION IN BRAKING PERFORMANCE, INCREASING A RISK OF CRASH WITHOUT WARNING". NOTIFIED OF RECALL IN JULY 2015. MANUFACTURER REFUSES TO TO PROVIDE TH REQUIRED REPAIRS UNLESS " THERE IS PROBLEM THAT CAN BE VERIFIED BY A DEALERSHIP". HOW CAN GET THE REQUIRED REPAIRS BEFORE I EXPERIENCE A BRAKE FAILURE?
MITSUBISHI
ENDEAVOR
(2004) - ELECTRICAL SYSTEM
Jan 12, 2016
Incident date: Jan 5, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT THE VEHICLE MADE A CLICKING NOISE AND FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED BUT THE ISSUE RECURRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
Jan 12, 2016
Incident date: Dec 10, 2015
MY CAR WAS RECALLED FOR THE ANIT-LOCK BRAKING SYSTEM AND THE RECALL NOTICE STATED THAT THE REPAIR WOULD TAKE APPROX 2.0 HRS TO EVALUATE AND 4.0 TO REPAIR. THE DEALER HAD MY CAR FOR 7 DAYS AND WOULD NOT GIVE ME A LOANER CAR. THE REASON THEY HAD IT SO LONG WAS BECAUSE MITSUBISHI DID NOT LET THE DEALERS HAVE THE REPLACEMENT PART. THEY HAD TO FAX THE INFO TO MITSUBISHI FOR APPROVAL THEN WAIT FOR THE P... Read more
MITSUBISHI
GALANT
(2009) - AIR BAGS
Jan 11, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT ALSO STATED THAT THERE WAS NO COLLISION. THE CONTACT MANEUVERED TO THE SIDE OF THE STREET. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THE DIAGNOSIS WAS THAT THE VEHICLE DISPLAYED A FRONT BUMPER DAMAGE THEREFORE THE SENSOR WAS DAMAGED. TH... Read more
MITSUBISHI
GALANT
(2001) - ENGINE
Jan 8, 2016
Incident date: Aug 15, 2015
THE INTAKE MANIFOLD CRACKED IN AUG 2014 SO I BOUGHT ONE AND REPAIRED IT AND CHANGED THREE MOTOR AND TRAIN MOUNTS DROVE FOR TWO MONTHS AND CRACKED AGAIN RIGHT BEHIND THE THROTTLE BODY IT STARTED STALLING WHEN COME TO A STOP ROUGH IDLE.
MITSUBISHI
ECLIPSE
(2007) - SERVICE BRAKES
Jan 7, 2016
Incident date: Jul 7, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING 40 MPH AND APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TI... Read more
MITSUBISHI
LANCER
(2009) - POWER TRAIN
Jan 7, 2016
Incident date: Jul 15, 2012
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SLOW DOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED; HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO... Read more
MITSUBISHI
ECLIPSE
(2008) - SERVICE BRAKES
Jan 6, 2016
Incident date: Dec 16, 2014
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND HAD A DELAYED RESPOSNE. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER, BRAKE BOOSTER, AND BRAKE SWITCH WERE REPLACED. ONE MONTH AFTER THE REPAIR WAS PERFORMED, THE FAILURE RECURRED. THE... Read more
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
Jan 6, 2016
Incident date: Jan 4, 2016
WHILE INSPECTING VEHICLE, DISCOVERED ROTTED FRONT CROSSMEMBER (DRIVER SIDE, METAL FORMING PART MAY HAVE BEEN IMPROPERLY STAMPED RESULTING IN THE METAL BECOMING THINNER AND RUST IT VERY FAST ), WHICH CAN FAIL ANY TIME INVOLVING OTHER STEERING COMPONENTS TO SEPARATE OF THE FRAME WHICH MAY RESULT IN THE LOSS OF STEERING CONTROL AND LEADING IT TO A BIG CRASH OR FATAL ACCIDENT . THERE WERE FEW COMPLA... Read more
MITSUBISHI
ECLIPSE
(2009) - SERVICE BRAKES
Jan 5, 2016
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRI... Read more
MITSUBISHI
OUTLANDER
(2007) - VISIBILITY/WIPER
Jan 5, 2016
Incident date: Jan 1, 2016
THERE IS A CURRENT RECALL (#15V233000) OPEN FOR 2009 AND UP OUTLANDERS, HOWEVER; MY 2007 OUTLANDER IS EXPERIENCING THE SAME SAFETY ISSUE. SEE THE FOLLOWING SUPPORTING LINKS: MITSUBISHI FORUM DISCUSSION SHOWING ISSUE WITH 2007 OUTLANDERS: HTTP://MITSUBISHIFORUM.COM/FORUM/MITSUBISHI-OUTLANDER-10/2007-OUTLANDER-XLS-INTERIOR-CABIN-FAN-NOISE-23886/ OVERVIEW OF COMPLAINTS LEADING TO RECALL: HT... Read more
MITSUBISHI
OUTLANDER
(2004) - AIR BAGS
Jan 5, 2016
Incident date: Dec 28, 2015
I WAS INVOLCED IN A SERVE ACCIDENT AND HIT ON PASSAGENGER SIDE. MY AIRBAGS DID NOT DEFLAT.
Crash
1 injured
MITSUBISHI
OUTLANDER
(2007) - STRUCTURE:BODY
Jan 4, 2016
Incident date: Dec 16, 2015
I WAS DRIVING MY OUTLANDER XLS AWD AT LOW SPEED (~25 MPH ON A SIDE STREET) WHEN I HEARD A LOUD "POP", AND LOST CONTROL OF THE STEERING. I SWERVED INTO THE ONCOMING LANE, BUT WAS ABLE TO STOP THE CAR WITHOUT HITTING ANYTHING OR ANYONE. I REGAINED PARTIAL CONTROL OF THE STEERING, BUT THE STEERING WHEEL WAS NOW NEARLY A HALF-TURN OFF-CENTER AND DID NOT FULLY CONTROL THE CAR'S DIRECTION. THE PRO... Read more
MITSUBISHI
ECLIPSE
(2008) - SERVICE BRAKES
Dec 31, 2015
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN... Read more
MITSUBISHI
ENDEAVOR
(2004) - FUEL/PROPULSION SYSTEM
Dec 30, 2015
Incident date: Nov 14, 2015
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK WHILE SHE WAS FUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL FULLER NECK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V650000 (FUEL SYSTEM, GASOLINE), BUT THE V... Read more
MITSUBISHI
ECLIPSE
(2009) - AIR BAGS
Dec 30, 2015
Incident date: Dec 30, 2014
THE LEATHER ON THE DASHBOARD IS LIFTING WHICH WILL CAUSE A PROBLEM IF THE AIRBAG IS DEPLOYED. IT WILL NOT FIT BACK INTO THE LIP OF THE DASHBOARD WHICH STICKS UP AND IS GOING TO CAUSE A PROBLEM WHEN THE AIRBAG IS DEPLOYED I HAVE ASKED MITSUBISHI TO FIX IT AS IT SHOULD BE A RECALL AND THEY REFUSED. *JS