Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,402 complaints for MITSUBISHI

MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Feb 17, 2016
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DEPRESSING THE BRAKE PEDAL AT 15 MPH, THE VEHICLE FAILED TO RESPOND AND THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO AVOID A CRASH AND STOPPED THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRA... Read more
MITSUBISHI OUTLANDER (2007) — SUSPENSION Feb 16, 2016
Incident date: Oct 22, 2015
LEFT FRONT COIL SPRING SHATTERED IN 2 PLACES AT 101K, WHICH IS WELL WITHIN THE 120K/9 YEAR COVERAGE EXTENSION IN TSB-14-33-002. MITSUBISHI WOULD NOT REIMBURSE AS THE REPAIR WAS NOT MADE AT A DEALERSHIP. I EXPLAINED THE CAR WAS VIRTUALLY UN-DRIVEABLE AND HAD NO CHOICE BUT TO GO TO A LOCAL REPAIR FACILITY (NEAREST DEALER OVER 15 MILES AWAY). THE RESPONSE I WAS GIVEN WAS THAT I SHOULD HAVE... Read more
MITSUBISHI ECLIPSE SPYDER (2007) — SERVICE BRAKES Feb 16, 2016
Incident date: Feb 14, 2016
I WAS DRIVING MY WIFES 2007 MITSUBISHI ECLIPSE SPIDER HOME FROM THE STORE WHEN DEER RAN OUT IN FRONT OF ME GOING 25 MPH WENT TO APPLY THE BRAKES PEDAL WENT TO THE FLOOR CAUSING ME TO GO OFFROAD INSTEAD OF STOPPING ENDING UP IN A DITCH
Crash
MITSUBISHI ECLIPSE SPYDER (2007) — ELECTRICAL SYSTEM Feb 16, 2016
Incident date: Feb 14, 2016
I WAS DRIVING MY WIFES 2007 MITSUBISHI ECLIPSE SPIDER HOME FROM THE STORE WHEN DEER RAN OUT IN FRONT OF ME GOING 25 MPH WENT TO APPLY THE BRAKES PEDAL WENT TO THE FLOOR CAUSING ME TO GO OFFROAD INSTEAD OF STOPPING ENDING UP IN A DITCH
Crash
MITSUBISHI MIRAGE (2014) — POWER TRAIN Feb 12, 2016
Incident date: Feb 1, 2016
THIS CAR IS A LEMON I OWE 16000.FOR A CAR THAT VALUES 6000. ALLY FINANCIAL IS A RIP OFF THE STARTER BUTTON IN THE COLD THE CAR DOES NOT START 2 WINTERS NOW.SMELL OF SULFUR UNDER HOOD. GUY CHANGED FILTER. CAR COMES OUT OF DRIVE ON INCLINE IN REVERSE CAR GRABS AND LETS LOOSE ROLLS FOWARD.HEAVY RAIN LEAKED INSIDE.THIS CAR IS A NIGHTMARE.I WANT MY MONEY BACK.VERY DANGEROUS. RECALLS AIR BAGS DONT DEPLO... Read more
MITSUBISHI MIRAGE (2014) — VEHICLE SPEED CONTROL Feb 12, 2016
Incident date: Feb 1, 2016
THIS CAR IS A LEMON I OWE 16000.FOR A CAR THAT VALUES 6000. ALLY FINANCIAL IS A RIP OFF THE STARTER BUTTON IN THE COLD THE CAR DOES NOT START 2 WINTERS NOW.SMELL OF SULFUR UNDER HOOD. GUY CHANGED FILTER. CAR COMES OUT OF DRIVE ON INCLINE IN REVERSE CAR GRABS AND LETS LOOSE ROLLS FOWARD.HEAVY RAIN LEAKED INSIDE.THIS CAR IS A NIGHTMARE.I WANT MY MONEY BACK.VERY DANGEROUS. RECALLS AIR BAGS DONT DEPLO... Read more
MITSUBISHI MIRAGE (2014) — UNKNOWN OR OTHER Feb 12, 2016
Incident date: Feb 1, 2016
THIS CAR IS A LEMON I OWE 16000.FOR A CAR THAT VALUES 6000. ALLY FINANCIAL IS A RIP OFF THE STARTER BUTTON IN THE COLD THE CAR DOES NOT START 2 WINTERS NOW.SMELL OF SULFUR UNDER HOOD. GUY CHANGED FILTER. CAR COMES OUT OF DRIVE ON INCLINE IN REVERSE CAR GRABS AND LETS LOOSE ROLLS FOWARD.HEAVY RAIN LEAKED INSIDE.THIS CAR IS A NIGHTMARE.I WANT MY MONEY BACK.VERY DANGEROUS. RECALLS AIR BAGS DONT DEPLO... Read more
MITSUBISHI OUTLANDER SPORT (2015) — ENGINE Feb 11, 2016
Incident date: Feb 10, 2016
VEHICLE WOULD NOT RESPOND AFTER STOPPING IT WOULD START TO GO THEN HESITATE AND STOP. WE COULD HAVE BEEN HIT BY ONCOMING TRAFFIC IT DID GO AFTER CONTINUALLY PRESSING DEPRESSING ACCELERATOR. VEHICLE HAS DONE THIS 4 TIMES YOU NEVER KNOW WHEN IT MIGHT HAPPEN. IT HAS ONLY HAPPENED AFTER STOPPING THEN ATTEMPTING TO GO AGAIN ENGINE IS RUNNING FINE PRIOR TO AND AFTER IT GOES AGAIN. VEHICLE HAS ONLY 3000 ... Read more
MITSUBISHI OUTLANDER SPORT (2015) — FUEL/PROPULSION SYSTEM Feb 11, 2016
Incident date: Feb 10, 2016
VEHICLE WOULD NOT RESPOND AFTER STOPPING IT WOULD START TO GO THEN HESITATE AND STOP. WE COULD HAVE BEEN HIT BY ONCOMING TRAFFIC IT DID GO AFTER CONTINUALLY PRESSING DEPRESSING ACCELERATOR. VEHICLE HAS DONE THIS 4 TIMES YOU NEVER KNOW WHEN IT MIGHT HAPPEN. IT HAS ONLY HAPPENED AFTER STOPPING THEN ATTEMPTING TO GO AGAIN ENGINE IS RUNNING FINE PRIOR TO AND AFTER IT GOES AGAIN. VEHICLE HAS ONLY 3000 ... Read more
MITSUBISHI OUTLANDER SPORT (2015) — POWER TRAIN Feb 11, 2016
Incident date: Feb 10, 2016
VEHICLE WOULD NOT RESPOND AFTER STOPPING IT WOULD START TO GO THEN HESITATE AND STOP. WE COULD HAVE BEEN HIT BY ONCOMING TRAFFIC IT DID GO AFTER CONTINUALLY PRESSING DEPRESSING ACCELERATOR. VEHICLE HAS DONE THIS 4 TIMES YOU NEVER KNOW WHEN IT MIGHT HAPPEN. IT HAS ONLY HAPPENED AFTER STOPPING THEN ATTEMPTING TO GO AGAIN ENGINE IS RUNNING FINE PRIOR TO AND AFTER IT GOES AGAIN. VEHICLE HAS ONLY 3000 ... Read more
MITSUBISHI ENDEAVOR (2006) — STRUCTURE:BODY Feb 11, 2016
Incident date: Feb 10, 2016
ORIGINALLY THE LIFTGATE WOULD NOT OPEN ONLY THE GLASS TOP WOULD OPEN. A COMMON ISSUE ACCORDING TO SEVERAL MITSUBISHI ENDEAVOR OWNER FORUMS FOR ENDEAVORS FROM 2004 TO 2008. RECENTLY BOTH LIFTGATE AND GLASS WOULD NOT OPEN AT ALL UNLESS I USED THE MANUAL RELEASE LOCATED ON THE INSIDE PART OF THE LIFTGATE. HOWEVER, WHILE DRIVING RECENTLY THE LIFTGATE AND OR GLASS TOP ACTUATED ITSELF CAUSING THE LIFTG... Read more
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Feb 11, 2016
Incident date: Sep 29, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES SEIZED. THE VEHICLE FINALLY CAME TO A STOP AS THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE FAILURE OCCURRED AT LEAST A DOZEN TIMES. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC FOR A BRAKE SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED AGAI... Read more
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES Feb 10, 2016
Incident date: Jul 13, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI MONTERO (2002) — STRUCTURE:BODY Feb 10, 2016
Incident date: Nov 20, 2015
I TOOK MY TRUCK FOR A FRAME INSPECTION, FRAME WAS REND ENDEARED UNSAFE AND RUSTED ALL THE WAY THROUGH. BODY & ENGINE ARE INTACT. NEW FRAME IS 10,000.00. THE MECHANIC TOLD ME THEIR WERE NUMEROUS COMPLAINTS ABOUT THIS YEARS FRAME. HE SAID THE METAL WAS DIPPED CORRECTLY. I CAN OBTAIN A WRITTEN REPORT. I ALSO CALLED MITSUBISHI & THEY SAID THEY COULD NOT OFFER ANY COMPENSATION.
MITSUBISHI MONTERO (2002) — ELECTRICAL SYSTEM Feb 8, 2016
Incident date: Feb 8, 2016
MY 2002 MITSUBISHI MONTERO XLS WAS STATIONARY AND PARKED FOR THE NIGHT ON THE STREET IN FRONT OF MY HOUSE. AT APPROXIMATELY 4:00 AM, THE ALARM STARTED TO SOUND AND THE LIGHTS WERE FLASHING. THE FIRST NIGHT, THE NEIGHBORS AND POLICE DISCOVERED IT BEFORE ME, SO THE POLICE BROKE INTO MY CAR, OPENED THE HOOD, AND DISCONNECTED THE BATTERY. WHEN I RECONNECTED THE BATTERY THE NEXT MORNING, THE ALARM C... Read more
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Feb 8, 2016
Incident date: May 22, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED DOWN TO THE FLOORBOARD; MAKING IT HARD FOR THE CONTACT TO STOP THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REP... Read more
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Feb 6, 2016
Incident date: Feb 4, 2016
MY MITSUBISHI ECLIPSE '08 DURING THE YEAR 2015, I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES WHEN I DRIVE OVER BUMPS QUICKLY OR HIT A DIP IN THE ROAD. EACH TIME THIS HAPPENS, MY BRAKES PRACTICALLY LOSE ALL PRESSURE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND PUMP MY BRAKES A NUMBER OF TIMES TO GET THE PRESSURE BACK UP. I HAVE BROUGHT MY VEHICLE THREE TIMES TO A PRIVATE BRAKE COMPANY AND HAD M... Read more
MITSUBISHI OUTLANDER (2015) — STEERING Feb 5, 2016
Incident date: Feb 5, 2016
WHEN THE CAR HITS PUMPS WHICH ARE TOO DEEP, THE STEERING MOVES. THE VEHICLE ALSO SHIFTS SOMETIMES WHEN IT HITS SMALL PUMPS. I FEEL I DO NOT HAVE CONTROL OVER THE CAR WHEN SUCH HAPPENS. I HAVE DRIVEN OTHER CARS BEFORE LIKE MY BROTHER'S HIGHLANDER BUT IT DOES NOT DO SO. IT IS SO WEIRD EVEN THOUGH THE MECHANIC FROM WHERE I FINANCED SAYS IT IS BECAUSE IT IS AN ELECTRONIC STEERING. IT FEELS SO UNSAFE A... Read more
MITSUBISHI OUTLANDER (2015) — WHEELS Feb 5, 2016
Incident date: Feb 5, 2016
WHEN THE CAR HITS PUMPS WHICH ARE TOO DEEP, THE STEERING MOVES. THE VEHICLE ALSO SHIFTS SOMETIMES WHEN IT HITS SMALL PUMPS. I FEEL I DO NOT HAVE CONTROL OVER THE CAR WHEN SUCH HAPPENS. I HAVE DRIVEN OTHER CARS BEFORE LIKE MY BROTHER'S HIGHLANDER BUT IT DOES NOT DO SO. IT IS SO WEIRD EVEN THOUGH THE MECHANIC FROM WHERE I FINANCED SAYS IT IS BECAUSE IT IS AN ELECTRONIC STEERING. IT FEELS SO UNSAFE A... Read more
MITSUBISHI OUTLANDER (2009) — ENGINE Feb 3, 2016
Incident date: Sep 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR THE ENGINE AND VISIBILITY; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A ... Read more
MITSUBISHI OUTLANDER (2009) — VISIBILITY/WIPER Feb 3, 2016
Incident date: Sep 14, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR THE ENGINE AND VISIBILITY; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A ... Read more
MITSUBISHI OUTLANDER SPORT (2011) — AIR BAGS Feb 3, 2016
Incident date: Dec 7, 2015
TL* THE CONTACT OWNED A 2011 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO A PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER'S HEAD STRUCK THE STEERING WHEEL, WHICH REQUIRED MEDICAL ATTENTION. THE MEDICAL DIAGNOSIS WAS A CONTUSION INVOLVING THE RIGHT GYRUS RECTUS WITH TISSUE LOSS AND GLIOSIS. THE MANUFACTURER WAS NO... Read more
Crash 1 injured
MITSUBISHI OUTLANDER SPORT (2013) — ELECTRICAL SYSTEM Feb 2, 2016
Incident date: Feb 2, 2016
OVER NIGHT, MY BATTERY DIED. WHEN I TRIED TO TURN THE CAR ON, THE WINDSHIELD WHISPERS WOULD GO CRAZY, RADIO WOULD TURN ON, BUT NOT THE CAR. PURCHASED A NEW BATTERY, CAR IS ONLY 3 YRS OLD. THE NEW BATTERY IS BEING DRAINED NOW. WHEN THE CAR IS OFF, THE RADIO TURNS ON AND OFF BY ITSELF, THE FOG LIGHTS STROBE, AND THERE IS A BEEPING NOISE. THE DEALERSHIP TEASED EVERYTHING AND FOUND THAT IT IS THE EC... Read more
MITSUBISHI ECLIPSE SPYDER (2007) — SERVICE BRAKES Feb 1, 2016
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
MITSUBISHI OUTLANDER (2015) — VEHICLE SPEED CONTROL Jan 30, 2016
Incident date: Nov 1, 2015
DURING ACCELERATION, I'M EXPERIENCING HESITATION MY VEHICLE JERK OR SLOW TO TAKE OFF THIS IS A GREAT CONCERN..THIS COULD CAUSE A ACCIDENT UPON TAKING OFF PLEASE HELP US IS SEE I'M NOT THE ONLY ONE HAVING THIS PROBLEM
MITSUBISHI OUTLANDER SPORT (2015) — POWER TRAIN Jan 29, 2016
Incident date: Jan 29, 2016
I AM ALSO EXPERIENCING VEHICLE HESITATION FROM A COMPLETE STOP OR A SLOW DOWN. I BOUGHT IT WITH ONLY 6 MILES ON IT. THE PROBLEM STARTED WITH ABOUT 500 MILES ON MY VEHICLE. IT NOW HAS 1,200 AND IS STILL DOING IT. FROM A COMPLETE STOP, IT WILL NOT ALWAYS GO WHEN THE ACCELERATOR IS PUSHED AND WHEN IT DOES GO, IT JERKS LIKE IT JUST SHIFTED INTO GEAR. THAT HAS HAPPENED THREE TIMES JUST TODAY. A COUPLE ... Read more
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES Jan 29, 2016
Incident date: Jul 13, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V337000 (BRAKES, HYDRAULICS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
MITSUBISHI ECLIPSE (2006) — SERVICE BRAKES Jan 29, 2016
Incident date: Jul 13, 2015
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULICS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE BRAKES FAILING AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAI... Read more
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Jan 29, 2016
Incident date: Aug 31, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO... Read more
MITSUBISHI OUTLANDER (2010) — SEATS Jan 28, 2016
Incident date: Jan 21, 2016
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT PASSENGER SIDE SEAT, THE SEAT BELT ANCHOR FRACTURED AND DETACHED FROM THE SEAT WITHOUT WARNING. THE CONTACT NOTIFIED A DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES Jan 28, 2016
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO PROVIDE THE PART TO SCHEDULE THE RECALL APPOINTMENT. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
MITSUBISHI ECLIPSE (2009) — AIR BAGS Jan 28, 2016
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND GOING DOWN HILL WITH ACCELERATION, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT CRASHED INTO A CONCRETE BASE. THE IMPACT CAUSED THE REAR OF THE DRIVER SEAT TO DETACH THE OVER HEAD LIGHT AND THE CONSOLE FRACTURED. THE CONTACT SUSTAINED BR... Read more
Crash 1 injured
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES Jan 28, 2016
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND GOING DOWN HILL WITH ACCELERATION, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT CRASHED INTO A CONCRETE BASE. THE IMPACT CAUSED THE REAR OF THE DRIVER SEAT TO DETACH THE OVER HEAD LIGHT AND THE CONSOLE FRACTURED. THE CONTACT SUSTAINED BR... Read more
Crash 1 injured
MITSUBISHI LANCER (2003) — VEHICLE SPEED CONTROL Jan 27, 2016
Incident date: Jan 11, 2016
THE TEMPERATURE KNOB BROKE EASILY BECAUSE IT WAS HARD TO TURN MAKING THE DEFROSTER IMPOSSIBLE TO USE WHICH IS A SAFETY HAZARD. FURTHERMORE THE CRUISE CONTROL WAS ALWAYS FAULTY TO BEGIN WITH BUT NOW IT ISN'T EVEN USABLE. AUTOMATIC TRANSMISSION ALSO LOVES TO LURCH INTO 3RD GEAR WHILE SLOWING DOWN AT THE SAME TIME AND THEN JUMPING BACK INTO THE SPEED I WAS PREVIOUSLY GOING. THIS ISSUE USUALLY HAPPENS... Read more
MITSUBISHI LANCER (2003) — VISIBILITY/WIPER Jan 27, 2016
Incident date: Jan 11, 2016
THE TEMPERATURE KNOB BROKE EASILY BECAUSE IT WAS HARD TO TURN MAKING THE DEFROSTER IMPOSSIBLE TO USE WHICH IS A SAFETY HAZARD. FURTHERMORE THE CRUISE CONTROL WAS ALWAYS FAULTY TO BEGIN WITH BUT NOW IT ISN'T EVEN USABLE. AUTOMATIC TRANSMISSION ALSO LOVES TO LURCH INTO 3RD GEAR WHILE SLOWING DOWN AT THE SAME TIME AND THEN JUMPING BACK INTO THE SPEED I WAS PREVIOUSLY GOING. THIS ISSUE USUALLY HAPPENS... Read more
MITSUBISHI LANCER (2003) — UNKNOWN OR OTHER Jan 27, 2016
Incident date: Jan 11, 2016
THE TEMPERATURE KNOB BROKE EASILY BECAUSE IT WAS HARD TO TURN MAKING THE DEFROSTER IMPOSSIBLE TO USE WHICH IS A SAFETY HAZARD. FURTHERMORE THE CRUISE CONTROL WAS ALWAYS FAULTY TO BEGIN WITH BUT NOW IT ISN'T EVEN USABLE. AUTOMATIC TRANSMISSION ALSO LOVES TO LURCH INTO 3RD GEAR WHILE SLOWING DOWN AT THE SAME TIME AND THEN JUMPING BACK INTO THE SPEED I WAS PREVIOUSLY GOING. THIS ISSUE USUALLY HAPPENS... Read more
MITSUBISHI ECLIPSE SPYDER (2008) — SERVICE BRAKES Jan 27, 2016
Incident date: Jan 14, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING 35 MPH, THE VEHICLE STRUCK AN ICE PATCH AND STARTED SWERVING. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS NO RESPONSE AND THE BRAKES FAILED. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,000.
MITSUBISHI OUTLANDER (2016) — STRUCTURE:BODY Jan 27, 2016
Incident date: Jan 24, 2016
THE PAINT ON THE HOOD IS CHIPPING ONLY AFTER 2,000 MILES AND ITS SECOND CAR WASH! I PARK MY NEW CAR IN THE GARAGE AND DON'T EVEN TAKE IT TO WORK, IT'S ONLY MY WEEKEND VEHICLE. MY 12 YEAR OLD SATURN'S PAINT JOB LOOKS BETTER THAN MY 3 MONTH OLD NEW MITSUBISHI. THERE IS OBVIOUSLY NO CLEAR COAT ON TOP, OR PRIMER UNDER THE PAINT. WHEN COMPARED TO "DINGS" ON MY 12 YEAR OLD SATURN, IT IS OBVIOUS THERE AR... Read more
MITSUBISHI MONTERO (2001) — FUEL/PROPULSION SYSTEM Jan 27, 2016
Incident date: Jan 4, 2016
GAS LEAK FROM THE FRONT MOUNT AREA OF THE SENDING UNIT ON TOP OF THE GAS TANK. SIGNIFICANT LEAK, ODOR OF GAS OVERWHELMING. QUOTED $1200 TO REPAIR. ALL SALVAGED TANKS/KITS IN SIMILAR CONDITION. FIRE HAZARD, AND IT WAS RECOMMENDED BY AUTO MASTERS TO HAVE IT FIXED FOR SAFETY REASONS. IT LEAKS WHEN IT IS RUNNING DUE TO THE BUILT UP PRESSURE. NOW HARD TO START BECAUSE THERE IS NOT ENOUGH PRESSURE ... Read more
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES Jan 26, 2016
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER OF THE LAST VEHICLE SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE... Read more
Crash 1 injured
MITSUBISHI ECLIPSE (1997) — SUSPENSION Jan 26, 2016
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 1997 MITSUBISHI ECLIPSE. WHILE DRIVING AT ANY SPEED, THE FRONT END OF THE VEHICLE VIBRATED AND VEERED TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED UNDER A RECALL IN 2010, BUT WAS NOT REPAIRED AGAIN. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
MITSUBISHI ECLIPSE (2007) — SERVICE BRAKES, HYDRAULIC Jan 22, 2016
Incident date: Jan 22, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN STARTING THE VEHICLE, THE BRAKES LOCKED. IN ORDER FOR THE BRAKES TO UNLOCK, THE CONTACT HAD TO ... Read more
MITSUBISHI OUTLANDER SPORT (2015) — POWER TRAIN Jan 22, 2016
Incident date: May 22, 2015
MY 2015 MITSUBISHI OUTLANDER SPORT HAS ALSO SEEMED TO HESITATE AFTER COMING TO A STOP AND ATTEMPTING TO ACCELERATE AGAIN. I'D HAVE TO PUSH THE GAS AGAIN TO GO. A SLIGHT JERK FEEL. I BOUGHT IT IN MARCH 2015 AND IT'S DONE THIS SINCE MAY WITH ONLY AROUND 5000 MILES. I MOSTLY DRIVE HIGHWAY SO TO FEEL THIS WHEN YA COMING INTO A TOWN HAS ME CONCERNED. BUT OF COURSE BY THEN THE DEALER DOESN'T WANT TO TAK... Read more
MITSUBISHI ECLIPSE SPYDER (2009) — SERVICE BRAKES Jan 22, 2016
Incident date: Jan 22, 2016
SAME AS 1/21/2016 COMPLAINT. DEALER INFORMS TODAY THAT HIS TECHNICIAN MUST FIRST DETERMINE ABS MALFUNCTION BEFORE OBTAINING MMNA (MFG) APPROVAL TO FLUSH BRAKES, DETERMINE CORRECT VALVE FUNCTION, AND THEN INSTALL NEW HIGH QUALITY BRAKE FLUID. OUTRAGEOUS. MMNA SHOULD AUTHORIZE THE ABOVE AT CUSTOMER REQUEST NOW. CHEAPER FOR THEM TO AUTHORIZE A FREE, ANNUAL BRAKE FLUSH/INSPECTION VS. NEW ABS PARTS T... Read more
MITSUBISHI MIRAGE (2015) — SERVICE BRAKES Jan 21, 2016
Incident date: Jan 21, 2016
TL* THE CONTACT OWNS A 2015 MITSUIBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MADE A GRINDING AND SQUEAKING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND DID NOT STOP THE VEHICLE PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS DIAGNOSED BY A MECHANIC WHO STATED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WA... Read more
MITSUBISHI ECLIPSE SPYDER (2009) — SERVICE BRAKES Jan 21, 2016
Incident date: Jul 1, 2015
IN JULY OF 2015,I RECEIVED A SAFETY RECALL NOTICE CONCERNING THE ABS IN MY VEHICLE. MITSUBISHI WROTE, "MMNA WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." I HAVE CALLED MY LOCAL DEALERSHIP, AND HAVE BEEN TOLD THAT NOTHING HAS HAPPENED WITH THE RECALL. SO, I HAVE BEEN DRIVING (AS LITTLE AS POSSIBLE) A VEHICLE THAT COULD CAUSE INJURY OR DEATH ... Read more
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Jan 21, 2016
Incident date: Nov 13, 2015
TL* THE CONTACT OWNED A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE SPUN OUT OF CONTROL AND THE TRANSMISSION SHIFTED INDEPENDENTLY INTO THE REVERSE POSITION, WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIGHT ARM, AND FINGERS.... Read more
Crash 2 injured
MITSUBISHI ECLIPSE (2008) — POWER TRAIN Jan 21, 2016
Incident date: Nov 13, 2015
TL* THE CONTACT OWNED A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE SPUN OUT OF CONTROL AND THE TRANSMISSION SHIFTED INDEPENDENTLY INTO THE REVERSE POSITION, WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIGHT ARM, AND FINGERS.... Read more
Crash 2 injured
MITSUBISHI ECLIPSE (2009) — SERVICE BRAKES Jan 20, 2016
Incident date: Jul 21, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN... Read more
MITSUBISHI ECLIPSE (2008) — SERVICE BRAKES Jan 19, 2016
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING 10 MPH, THE BRAKES FAILED AND TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULICS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAI... Read more
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