Showing 14,474 complaints for MITSUBISHI
Incident date: Jul 15, 2016
RECALL NOTICE 99V305001 THE TURN SIGNALS WONT CANCEL AND WONT STAY ON AND THE HEADLIGHTS STAY ON. I CONTACTED THE DEALER AND MITSUBISHI CUSTOMER SERVICE 800 222-0037 AND BOTH SAY MY CAR IS NOT PART OF THE RECALL. THE TURN SIGNALS DON'T WORK WHEN THE CAR IS IN MOTION AND THE HEADLIGHTS STAY ON WHEN I PARKED AND TURNED OFF THE CAR.
Incident date: Jul 15, 2016
RECALL NOTICE 99V305001 THE TURN SIGNALS WONT CANCEL AND WONT STAY ON AND THE HEADLIGHTS STAY ON. I CONTACTED THE DEALER AND MITSUBISHI CUSTOMER SERVICE 800 222-0037 AND BOTH SAY MY CAR IS NOT PART OF THE RECALL. THE TURN SIGNALS DON'T WORK WHEN THE CAR IS IN MOTION AND THE HEADLIGHTS STAY ON WHEN I PARKED AND TURNED OFF THE CAR.
Incident date: May 1, 2014
THIS PROBLEM IS NOT RELATED TO THE AGE OF VEHICLE, NOR IS IT OWNER-CREATED. IT IS A MANUFACTURER DESIGN FLAW. DRIVER-SIDE FRONT FLOOR STAYS SOAKING WET. SHOES GET WET AND SLIPPERY WHICH IS DANGEROUS WHILE PRESSING ON GAS AND BRAKE PEDALS (DRIVING HAZARD). MOLD CONTINUES TO GROW EVEN AFTER CLEANED (HEALTH HAZARD). TOLD THAT THE PROBLEM IS A FAILED GROMMET FROM THE EVAPORATOR CORE DRAIN. NO RE
... CALL HAS BEEN ISSUED ($700 REPAIR ESTIMATE TO REPLACE GROMMET). DUE TO HEALTH AND SAFETY HAZARDS, A RECALL SHOULD BE ISSUED FOR THIS MANUFACTURER FLAW/FAULTY MATERIAL!Read more
Incident date: Jul 17, 2016
THERE SEEMS TO BE AN ISSUE WITH THE BLUETOOTH CONNECTION WITH THE CAR AND ANY CELL PHONE I TRY TO HAVE CONNECTED WITH THE CAR. MITSUBISHI TOLD ME IT WAS THE CELL PHONES FAULT NOT THE CAR. SO I WENT AND BOUGHT AN IPHONE 6S AND GOT RID OF MY GALAXY S5. TO TRY AND FIX THE PROBLEM BUT STILL THE PHONE REFUSES TO STAY CONNECTED TO THE CAR. THIS CREATES A HUGE ISSUE WITH TALKING AND TALKING ON THE PHONE
... WHILE DRIVING. SOME CALLS ARE EXTREMELY IMPORTANT I CANNOT SIMPLY STOP THE CONVERSATION DUE TO THE CONNECTION LOST WHILE DRIVING. THIS CAUSES A HUGE ISSUE IF YOU KNOW WHAT I MEAN. TRAVELING AT SPEED AND HAVING TO WORRY ABOUT KEEPING BOTH HANDS ON THE WHEEL OR GET A TICKET LIKE IN SOME STATES IS A DILEMMA I FACE DAILY.Read more
Incident date: Jul 17, 2016
THERE SEEMS TO BE AN ISSUE WITH THE BLUETOOTH CONNECTION WITH THE CAR AND ANY CELL PHONE I TRY TO HAVE CONNECTED WITH THE CAR. MITSUBISHI TOLD ME IT WAS THE CELL PHONES FAULT NOT THE CAR. SO I WENT AND BOUGHT AN IPHONE 6S AND GOT RID OF MY GALAXY S5. TO TRY AND FIX THE PROBLEM BUT STILL THE PHONE REFUSES TO STAY CONNECTED TO THE CAR. THIS CREATES A HUGE ISSUE WITH TALKING AND TALKING ON THE PHONE
... WHILE DRIVING. SOME CALLS ARE EXTREMELY IMPORTANT I CANNOT SIMPLY STOP THE CONVERSATION DUE TO THE CONNECTION LOST WHILE DRIVING. THIS CAUSES A HUGE ISSUE IF YOU KNOW WHAT I MEAN. TRAVELING AT SPEED AND HAVING TO WORRY ABOUT KEEPING BOTH HANDS ON THE WHEEL OR GET A TICKET LIKE IN SOME STATES IS A DILEMMA I FACE DAILY.Read more
Incident date: Jul 15, 2016
I WAS DRIVING AT APPROXIMATELY 5MPH BRAKING TO TAKE A LEFT HAND TURN WHEN I HEARD A LOUD CLUNK AND CAME TO AN ABRUPT STOP. AFTER EXISTING THE VEHICLE IT APPEARS MY FRONT SUSPENSION HAD SNAPPED AND MY DRIVERS SIDE TIRE WAS PUSHED INTO THE QUARTER PANEL HINDERING MY DRIVERS SIDE DOOR AND MY PASSENGER TIRE WAS POINTING TO THE RIGHT. AFTER GETTING IT TOWED TO THE NEAREST AUTO BODY PLACE, I WAS INFOR
... MED THAT THE FRONT SUB FRAME SNAPPED DUE TO RUST. I AM THE ORIGINAL OWNER WHO HAS PERFORMED ALL MAINTENANCE ITEMS, IT HAS BEEN GARAGE KEPT FOR 7 OUT OF THE 9 YEARS OF OWNING THE VEHICLE. I WOULD HATE TO SEE HOW FAST THIS VEHICLE WOULD HAVE FAILED IF I DID NOT PERFORM ANY MAINTENANCE ON IT. WHAT IS VERY TROUBLING IS THE CAR IS ONLY 9 YEARS OLD AND THE NIGHT BEFORE I WAS TRAVELING ON THE HIGHWAY AT 70MPH WITH MY 4 KIDS IN THE VEHICLE. IF THIS WOULD HAVE SNAPPED ON THE HIGHWAY WE WOULD HAVE BEEN LUCKY TO SURVIVE BECAUSE I HAD ZERO STEERING CAPABILITIES.Read more
Incident date: Jul 15, 2016
I WAS DRIVING AT APPROXIMATELY 5MPH BRAKING TO TAKE A LEFT HAND TURN WHEN I HEARD A LOUD CLUNK AND CAME TO AN ABRUPT STOP. AFTER EXISTING THE VEHICLE IT APPEARS MY FRONT SUSPENSION HAD SNAPPED AND MY DRIVERS SIDE TIRE WAS PUSHED INTO THE QUARTER PANEL HINDERING MY DRIVERS SIDE DOOR AND MY PASSENGER TIRE WAS POINTING TO THE RIGHT. AFTER GETTING IT TOWED TO THE NEAREST AUTO BODY PLACE, I WAS INFOR
... MED THAT THE FRONT SUB FRAME SNAPPED DUE TO RUST. I AM THE ORIGINAL OWNER WHO HAS PERFORMED ALL MAINTENANCE ITEMS, IT HAS BEEN GARAGE KEPT FOR 7 OUT OF THE 9 YEARS OF OWNING THE VEHICLE. I WOULD HATE TO SEE HOW FAST THIS VEHICLE WOULD HAVE FAILED IF I DID NOT PERFORM ANY MAINTENANCE ON IT. WHAT IS VERY TROUBLING IS THE CAR IS ONLY 9 YEARS OLD AND THE NIGHT BEFORE I WAS TRAVELING ON THE HIGHWAY AT 70MPH WITH MY 4 KIDS IN THE VEHICLE. IF THIS WOULD HAVE SNAPPED ON THE HIGHWAY WE WOULD HAVE BEEN LUCKY TO SURVIVE BECAUSE I HAD ZERO STEERING CAPABILITIES.Read more
Incident date: Jul 2, 2016
THE RIGHT, REAR TAIL LIGHTS WORK OFF AND ON. HAVE CHECKED THE FUSES, BULBS AND WIRING. CANNOT PASS SAFETY DUE TO THIS PROBLEM ALTHOUGH THE BRAKE LIGHT AND TURN SIGNAL WORK FINE. DID NOT NOTICE THIS UNTIL A FEW WEEKS AGO.
Incident date: Jul 13, 2016
PUSH BUTTON START SYSTEM CONCERNS: I CAN TURN OFF THE CAR WHILE THE CAR IS IN GEAR BY PUSHING THE START BUTTON. I TESTED THIS IN MY DRIVEWAY MOVING SLOW IN REVERSE, THEN AGAIN MOVING SLOW IN DRIVE.I TRIED THIS BECAUSE A FRIEND ASKED ABOUT THE POSSIBILITY OF THIS HAPPENING. THE START BUTTON ONLY WORKS IN PARK AND NEUTRAL WITH THE BRAKE PEDAL PUSHED. I HAVE SAFETY CONCERNS AS MORE CARS ARE USIN
... G THIS TECHNOLOGY,Read more
Incident date: Jun 3, 2016
I HAD A VERY BAD ACCIDENT AND MY CAR GOT TOTALED BUT AIRBAGS DID NOT DEPLOYE
Crash
1 injured
Incident date: Jul 13, 2016
IT SAID IT COULD POSSIBLY ROLL AWAY ON ITS OWN
Incident date: Jun 24, 2016
MY MITSUBISHI SRA LIGTH CAME ON.
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT SHIFTED THE VEHICLE INTO THE NEUTRAL POSITION AND IT STOPPED ABRUPTLY. AS A RESULT OF THE STOP, THE VEHICLE WENT INTO AN EMBANKMENT, FLIPPED DOWN A HILL, AND LANDED IN ANOTHER EMBANKME
... NT. AS THE VEHICLE FLIPPED, THE DASH PANEL DETACHED AND STRUCK THE CONTACT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.Read more
Crash
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT SHIFTED THE VEHICLE INTO THE NEUTRAL POSITION AND IT STOPPED ABRUPTLY. AS A RESULT OF THE STOP, THE VEHICLE WENT INTO AN EMBANKMENT, FLIPPED DOWN A HILL, AND LANDED IN ANOTHER EMBANKME
... NT. AS THE VEHICLE FLIPPED, THE DASH PANEL DETACHED AND STRUCK THE CONTACT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.Read more
Crash
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT SHIFTED THE VEHICLE INTO THE NEUTRAL POSITION AND IT STOPPED ABRUPTLY. AS A RESULT OF THE STOP, THE VEHICLE WENT INTO AN EMBANKMENT, FLIPPED DOWN A HILL, AND LANDED IN ANOTHER EMBANKME
... NT. AS THE VEHICLE FLIPPED, THE DASH PANEL DETACHED AND STRUCK THE CONTACT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.Read more
Crash
Incident date: May 26, 2016
TAKATA RECALL
Incident date: May 1, 2016
I HAVE A HONDA FIT THAT IS RECALLED.HONDA SET ME UP WITH ENTERPRISE TO GET A FREE RENTAL. THE RENTAL A MITSUBISHI MIRAGE HAS A BAD VIN #. I CANNOT GET ANY INFO ON IT? ALSO, THE SO CALLED FREE RENTAL ENTERPRISE WANTED 50 DOLLARS FOR WHATEVER, WITCH I SHOULD HAVE NEVER DONE, MAX OUT THAT CARD. I NEED TO FIND OUT ABOUT THIS CAR, AND SUE BOTH PARTIES VIN#[XXX] THANKS INFORMATION REDACTED PUR
... SUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jul 5, 2016
I WAS DRIVING TO WORK AND THE CAR STARTED ACTING STRANGE. IT WOULD ONLY SWITCH TO SELECT GEARS. I TOOK IT STRAIGHT TO A MITSUBISHI SERVICE WHERE THEY INFORMED ME THAT TRANSMISSION WAS FAILING. THEN THEY TOLD ME IT WOULD COST $12000 TO REPAIR. THEY ALSO SAID THE CAR NEEDS A NEW AWD DIFFERENTIAL PUMP BUT THAT WOULD BE FREE. UPON MY RESEARCH AND WHAT ONE OF THE TECHS TOLD ME AWD PUMP CAN SCREW UP THE
... TRANSMISSION. HOW CAN THEY NOT COVER THE COST OF REPAIR FOR TRANSMISSION IF A FAULTY PART CAUSED IT.Read more
Incident date: Jul 5, 2016
I WAS DRIVING TO WORK AND THE CAR STARTED ACTING STRANGE. IT WOULD ONLY SWITCH TO SELECT GEARS. I TOOK IT STRAIGHT TO A MITSUBISHI SERVICE WHERE THEY INFORMED ME THAT TRANSMISSION WAS FAILING. THEN THEY TOLD ME IT WOULD COST $12000 TO REPAIR. THEY ALSO SAID THE CAR NEEDS A NEW AWD DIFFERENTIAL PUMP BUT THAT WOULD BE FREE. UPON MY RESEARCH AND WHAT ONE OF THE TECHS TOLD ME AWD PUMP CAN SCREW UP THE
... TRANSMISSION. HOW CAN THEY NOT COVER THE COST OF REPAIR FOR TRANSMISSION IF A FAULTY PART CAUSED IT.Read more
Incident date: Jun 10, 2016
I HAD A CAR WRECK ON JUNE 10, 2016. I HIT AN SUV THAT PULLED OUT IN FRONT OF ME, AND MY AIR BAG DID NOT DEPLOY ON INTIAL IMPACT. I HIT THE SUV, THEN HIT AN IMBANKMENT. WHEN I HIT THE IMBANKMENT, IT DEPLOYED. IT SHOULD HAVE COME OUT ON INTIAL IMPACT. THE IMPACT WS SO GREAT, I HIT MY HEAD ON WINDSHIELD AND CRACKED GLASS ABOVE STERRING WHEEL, EVEN THOUGH I HAD MY SEAT BELT ON. I HAVE PICTURES OF CAR,
... BUT IT WILL NOT ALLOW ME TO UPLOAD THEM FOR SOME REASON. I CAN EMAIL THEM TO YOU IF YOU NEED ME TO.Read more
Crash
1 injured
Incident date: Apr 26, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. AFTER THE BRAKE PEDAL WAS RELEASED, AN ABNORMAL NOISE WAS HEARD FROM THE BRAKE AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRE
... D PER NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 09/06/16*LJ UPDATED 09/07/16.*JBRead more
Incident date: Aug 12, 2015
TL* THE CONTACT OWNS A 2003 MITSUBISHI MONTERO. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED WHEN THE VEHICLE WAS PURCHASED FROM THE DEALER. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION AS THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT N
... OTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.Read more
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. AFTER THE AIR CONDITIONER WAS ACTIVATED, THE FRONT DRIVER AND PASSENGER SIDE FLOORBOARDS BECAME MOIST. IN ADDITION, THERE WAS A BURNING ODOR AND AN ABNORMAL NOISE COMING FROM THE AIR VENT. THE CONTACT ALSO STATED THAT THE BLOWER MOTOR FOR THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAINAG
... E TUBE FOR THE AIR CONDITIONER UNIT WAS CLOGGED AND NEEDED TO BE UNCLOGGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.Read more
Incident date: Jun 25, 2016
MY CAR HESITATES TO ACCELERATE AFTER SLOWING DOWN OR WHEN I TRY TO ACCELERATE AFTER STOPPING. MYCAR WILL JUMP FOR ONE SECOND OR SO, THEN TOTALLY FAILS TO ACCELERATE. THE ENGINE WILL STAY QUEIT FOR COUPLE SECOND EVEN IF I STEP ON THE GAS AS HARD AS I CAN. THEN AFTER SEVERAL SECONDS, MY RPM WIL JUMP TO AROUND 5000RPM WITHOUT ANY SIGN. THERE WERE SEVERAL CLOSE CALLS FOR ME IN THE PAST FEW MONTH. WHEN
... I JUST ENTERED A ROUNDABOUT, THE ISSUE OCCURED AND MY CAR WON'T ACCELERATE. I ALMOST GOT REARENED BY OTHER CARS THAT WERE ALREADY IN THE ROUNDABOUT. I GOT THE RECALL NOTICE MONTHS AGO, AND I WENT TO THE DEALERSHIP TO FIX THE PROBLEM. I WAS TOLD THERE IS A PROBLEM IN THE PROGRAMMING, AND I SHOULD BE ALL SET AFTER THEY UPDATED MY CAR'S SYSTEM. HOWEVER, I HAVE BEEN EXPERIENCING THE ISSUE IN PAST COUPLE MONTHS. THE PROBLEMS HAPPENED WHEN I TRIED TO ACCELERATE AT LOW SPEED (20MPH), AFTER STOPPING AT A STOP SIGN, OR DRIVING INTO A ROUNDABOUT. THE ISSUE IS DANGEROUS AND CAN CAUSE SEVERE DAMAGE TO THE PEOPLE ON THE CAR AND OTHER CARS THAT ARE ON THE ROAD AT THE SAME TIME. I AM HAVING IMMENSE PRESURE WHENEVER I STOPPED AT A STOP SIGN OR WHEN I TRY TO TURN INTO A ROAD OR ROUNDABOUT. I STRONGLY ENCOURAGE NHTSA TO TAKE ACTIONS AND ASK THE MANUFACTURER TO COMPLETELY FIX THE PROBLEM!Read more
Incident date: Jun 25, 2016
MY CAR HESITATES TO ACCELERATE AFTER SLOWING DOWN OR WHEN I TRY TO ACCELERATE AFTER STOPPING. MYCAR WILL JUMP FOR ONE SECOND OR SO, THEN TOTALLY FAILS TO ACCELERATE. THE ENGINE WILL STAY QUEIT FOR COUPLE SECOND EVEN IF I STEP ON THE GAS AS HARD AS I CAN. THEN AFTER SEVERAL SECONDS, MY RPM WIL JUMP TO AROUND 5000RPM WITHOUT ANY SIGN. THERE WERE SEVERAL CLOSE CALLS FOR ME IN THE PAST FEW MONTH. WHEN
... I JUST ENTERED A ROUNDABOUT, THE ISSUE OCCURED AND MY CAR WON'T ACCELERATE. I ALMOST GOT REARENED BY OTHER CARS THAT WERE ALREADY IN THE ROUNDABOUT. I GOT THE RECALL NOTICE MONTHS AGO, AND I WENT TO THE DEALERSHIP TO FIX THE PROBLEM. I WAS TOLD THERE IS A PROBLEM IN THE PROGRAMMING, AND I SHOULD BE ALL SET AFTER THEY UPDATED MY CAR'S SYSTEM. HOWEVER, I HAVE BEEN EXPERIENCING THE ISSUE IN PAST COUPLE MONTHS. THE PROBLEMS HAPPENED WHEN I TRIED TO ACCELERATE AT LOW SPEED (20MPH), AFTER STOPPING AT A STOP SIGN, OR DRIVING INTO A ROUNDABOUT. THE ISSUE IS DANGEROUS AND CAN CAUSE SEVERE DAMAGE TO THE PEOPLE ON THE CAR AND OTHER CARS THAT ARE ON THE ROAD AT THE SAME TIME. I AM HAVING IMMENSE PRESURE WHENEVER I STOPPED AT A STOP SIGN OR WHEN I TRY TO TURN INTO A ROAD OR ROUNDABOUT. I STRONGLY ENCOURAGE NHTSA TO TAKE ACTIONS AND ASK THE MANUFACTURER TO COMPLETELY FIX THE PROBLEM!Read more
Incident date: Jun 25, 2016
MY CAR HESITATES TO ACCELERATE AFTER SLOWING DOWN OR WHEN I TRY TO ACCELERATE AFTER STOPPING. MYCAR WILL JUMP FOR ONE SECOND OR SO, THEN TOTALLY FAILS TO ACCELERATE. THE ENGINE WILL STAY QUEIT FOR COUPLE SECOND EVEN IF I STEP ON THE GAS AS HARD AS I CAN. THEN AFTER SEVERAL SECONDS, MY RPM WIL JUMP TO AROUND 5000RPM WITHOUT ANY SIGN. THERE WERE SEVERAL CLOSE CALLS FOR ME IN THE PAST FEW MONTH. WHEN
... I JUST ENTERED A ROUNDABOUT, THE ISSUE OCCURED AND MY CAR WON'T ACCELERATE. I ALMOST GOT REARENED BY OTHER CARS THAT WERE ALREADY IN THE ROUNDABOUT. I GOT THE RECALL NOTICE MONTHS AGO, AND I WENT TO THE DEALERSHIP TO FIX THE PROBLEM. I WAS TOLD THERE IS A PROBLEM IN THE PROGRAMMING, AND I SHOULD BE ALL SET AFTER THEY UPDATED MY CAR'S SYSTEM. HOWEVER, I HAVE BEEN EXPERIENCING THE ISSUE IN PAST COUPLE MONTHS. THE PROBLEMS HAPPENED WHEN I TRIED TO ACCELERATE AT LOW SPEED (20MPH), AFTER STOPPING AT A STOP SIGN, OR DRIVING INTO A ROUNDABOUT. THE ISSUE IS DANGEROUS AND CAN CAUSE SEVERE DAMAGE TO THE PEOPLE ON THE CAR AND OTHER CARS THAT ARE ON THE ROAD AT THE SAME TIME. I AM HAVING IMMENSE PRESURE WHENEVER I STOPPED AT A STOP SIGN OR WHEN I TRY TO TURN INTO A ROAD OR ROUNDABOUT. I STRONGLY ENCOURAGE NHTSA TO TAKE ACTIONS AND ASK THE MANUFACTURER TO COMPLETELY FIX THE PROBLEM!Read more
Incident date: Apr 2, 2015
THE WIRIING CONNECTED TO TO AIR CONDITIONER UNDER DASH BOARD PASSENGER SIDE KEEP BURNING. HAD TO REPLACE WIRE NUMEROUS TIMES.
Incident date: Aug 1, 2002
NHTSA RECALL ID: 04V319000 MITSUBISHI MONTERO 2002 (02) MITSUBISHI RECALL CAMPAIGN NO.: SR-04-009 COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE RECALL DATE (Y/M):2004/07 DEFECT: ON CERTAIN SPORT UTILITY VEHICLES, WHEN THE FUEL TANK IS FULL AND THE VEHICLE IS PARKED FORWARD ON AN UPWARD SLOPE, THE FUEL TANK LEVELING VALVE MAY NOT MAINTAIN PROPER SEALING IN THE EVENT THE FUEL EXPANDS FROM THE RISE I
... N AMBIENT TEMPERATURE. NHTSA RECALL ID: 01V254001 MITSUBISHI MONTERO 2002 (02) MITSUBISHI RECALL CAMPAIGN NO.: COMPONENT: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM RECALL DATE (Y/M):2001/08 DEFECT: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ACCUMULATOR THAT IS INSTALLED ON THE HYDRAULIC BRAKE BOOSTER MAY HAVE BEEN IMPROPERLY MANUFACTURED. OVER A PERIOD OF TIME, THIS COULD RESULT IN LEAKAGE OF THE PRESSURIZED NITROGEN GAS FROM INSIDE THE ACCUMULATOR.Read more
Incident date: Aug 1, 2002
NHTSA RECALL ID: 04V319000 MITSUBISHI MONTERO 2002 (02) MITSUBISHI RECALL CAMPAIGN NO.: SR-04-009 COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE RECALL DATE (Y/M):2004/07 DEFECT: ON CERTAIN SPORT UTILITY VEHICLES, WHEN THE FUEL TANK IS FULL AND THE VEHICLE IS PARKED FORWARD ON AN UPWARD SLOPE, THE FUEL TANK LEVELING VALVE MAY NOT MAINTAIN PROPER SEALING IN THE EVENT THE FUEL EXPANDS FROM THE RISE I
... N AMBIENT TEMPERATURE. NHTSA RECALL ID: 01V254001 MITSUBISHI MONTERO 2002 (02) MITSUBISHI RECALL CAMPAIGN NO.: COMPONENT: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM RECALL DATE (Y/M):2001/08 DEFECT: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ACCUMULATOR THAT IS INSTALLED ON THE HYDRAULIC BRAKE BOOSTER MAY HAVE BEEN IMPROPERLY MANUFACTURED. OVER A PERIOD OF TIME, THIS COULD RESULT IN LEAKAGE OF THE PRESSURIZED NITROGEN GAS FROM INSIDE THE ACCUMULATOR.Read more
Incident date: Nov 24, 2015
TL* THE CONTACT OWNS A 1994 MITSUBISHI DIAMANTE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Incident date: Jun 19, 2016
PURCHASED 3 TIRES JUNE 18TH 2016. BY THE END OF THE DAY MY SPARE TIRE WAS COMPLETELY EMPTY I TOOK IT BACK AND HAD A NEW ONE PUT BACK ON IT. JUNE 19TH THE TIRE THAT WAS PUT ON MY CAR ALSO WENT FLAT WHILE SITTING IN A PARKING LOT. I DECIDED TO FILE THIS FORMAL COMPLAINT DUE TO THE FACT THAT THEY REFUSED TO GIVE ME A REFUND OF $30 FOR THE BAD TIRE. ALSO DUE TO THE FACT THAT TWO OF THE THREE TIRES PU
... RCHASED TWO WENT FLAT AND LESS THAN 48 HOURS OF PURCHASE DATE.Read more
Incident date: Apr 19, 2016
FUEL TANK FILLER TUBE CORROSION, CAUSING SMELL OF FUEL WHEN FILLING VEHICLE, THEN TROUBLE CODE P0456: EVAPORATIVE EMISSION SYSTEM LEAK DETECTED (VERY SMALL LEAK) TO APPEAR. ADDITIONAL LEAK OF FUEL FROM A LEAKING FUEL TANK BY FILLER NECK CONNECTION THAT LEAKED FUEL ON GROUND WHEN VEHICLE PARKED FACING UPHILL, ALSO DUE TO CORROSION. REQUIRED REPLACEMENT OF BOTH FILLER NECK AND TANK. SIMILAR ERA VEH
... ICLE (2004−2010 MITSUBISHI ENDEAVOR) HAS RECALL SR−11−001 FOR SIMILAR DEFECT. MECHANIC STATED HIS DATABASE OF TROUBLE CODES AND THEIR CAUSES SHOWS CORROSION OF FILLER NECK AND TANK AS MOST COMMON CAUSES FOR THIS CODE. THIS VEHICLE HAS 142000 MILES AND HAS BEEN IN WESTERN PENNSYLVANIA SINCE PURCHASE. THIS HAS BEEN REPORTED TO MITSUBISHI, CASE NUMBER 1-257323494, MARIUS WAS THE CASE MANAGER, WHO STATED THERE WERE NO RECALLS OR SERVICE BULLETINS REGARDING ISSUES SUCH AS THIS ON THIS VEHICLE, AND (AS EXPECTED) THAT MITSUBISHI WOULD NOT OFFER REPAIR ASSISTANCE OF ANY KIND.Read more
Incident date: Jun 1, 2012
AS REPORTED BY SEVERAL OTHER OWNERS OF THE 2006 MODEL OUTLANDER, WHICH WAS THE ONLY MODEL YEAR TO USE THIS SPECIFIC HEADLIGHT UNIT, THE LOW BEAM BULBS HAVE SERIOUS AND SIGNIFICANT LONGEVITY ISSUES. STARTING SOMEWHAT PRIOR TO 2012, I HAVE NOT BEEN ABLE TO KEEP A LOW BEAM BULB (H1 KIND) FUNCTIONAL FOR LONGER THAN 6-7 MONTHS PRIOR TO IT BURNING OUT. I HAVE PURCHASED EVERY BRAND OF BULB, MANUFACTURE
... D IN 6 DIFFERENT COUNTRIES, OF EVERY PRICE RANGE AND THEY ALL HAVE THE SAME AVERAGE 6 MONTH LIFESPAN. I HAVE HAD BOTH BULBS BURN OUT WITHIN DAYS OF EACH OTHER AND THEREFORE KEEP TWO SPARES IN THE VEHICLE AT ALL TIMES FOR PROMPT REPLACEMENT. SEEING THE NUMBER OF COMPLAINTS HERE, I NEEDED TO ADD MINE TO THE MIX TO ENCOURAGE ACTION ON THIS ISSUE. I AM QUITE KNOWLEDGEABLE ABOUT BULBS AND PROPER HANDLING OF BULBS TO PREVENT FINGER OILS FROM CAUSING WEAK SPOTS ON GLASS. THE BULBS, WHEN BURNED OUT, APPEAR TO NOT BE DAMAGED VIA MOISTURE. THE INTERNAL FOCUSING LENS IN THE HEADLIGHT ASSEMBLY IS ALSO CRACKED. THERE IS YELLOWING AND HAZING OF THE PLEXIGLASS FRONT OF THE HEADLAMP ASSEMBLY. THERE DOES NOT APPEAR TO BE MOISTURE IN THE HEADLAMP ASSEMBLY.Read more
Incident date: Jun 1, 2012
REAR SIDE MARKER LIGHTS HAVE CORROSION ISSUES AT THE CONNECTION FROM THE WIRING HARNESS TO THE BULB ASSEMBLY. NORMALLY ONLY BULB REPLACEMENT WOULD BE REQUIRED, BUT THE BULB WAS GOOD, THE WIRING HARNESS IS WHAT CORRODED. DEFINITELY A RISK OF SHORTING EXISTS. THIS OCCURRED WITHIN A YEAR ON BOTH SIDES OF THE VEHICLE AND WERE REPLACED BY NEW FACTORY ASSEMBLIES WHICH HAVE A DIFFERENT DESIGN THAN WHA
... T WAS INSTALLED ON THE VEHICLE AT THE FACTORY. THESE ASSEMBLIES OF NEW DESIGN DO NOT HAVE REPLACEABLE BULBS. DUE TO THE CORROSION AT THE HARNESS, PROPER REPAIR REQUIRES SOLDERING AND SEALING THE NEW ASSEMBLY TO THE OLD WIRES, AS THERE IS NO REPLACEMENT SOCKET FOR THESE WIRES. WHEN COUPLED WITH POTENTIAL FUEL FILLER NECK LEAKS AS REPORTED IN OTHER COMPLAINT, THIS DEFECTIVE DESIGN WITH POTENTIAL FOR SHORTING (AND NO PROPER METHOD OF REPAIR SHORT OF SPLICING) COULD POSE A RATHER SERIOUS SAFETY RISK.Read more
Incident date: Jun 17, 2016
WE PURCHASE THIS VEHICLE FROM LITTLE JOE'S MITSUBISHI AT 1601 S MILITARY HWY, CHESAPEAKE, VA 23320 ON MAY 20, 2016 AS A PRE OWNED VEHICLE. TWO WEEKS AFTER TAKING POSSESSION OF THE VEHICLE ONE DAY WHEN IT WAS RAINING, THE WIPERS WOULD STOP WITH THE WIPER BLADES STRAIGHT UP AND DOWN AND STAY THERE TILL L HIT THE WIPER HANDLE ON THE STEERING WHEEL ON THE RIGHT SIDE, L CALLED THE DEALERSHIP AND SPOKE
... TO CHRIS BLAIR TJE SALES REPRESENTATIVE AND ADVISED HIM OF THIS THE SAME DAY IT HAPPENED, HE TOL ME HE WOULD TRANSFER ME TO SERVICE, SPOKE TO A MANAGER NAME WAS NICOLE IN SERVICE AND TOLD HER THE PROBLEM, SHE TOLD ME TO BRING THE VEHICLE IN, TOLD HER L WOULD WHEN L RETURNED BACK TO THE STATE AS L WAS OUT OF STATE AS THIS WIPER SITUATION HAPPENED TO ME ON THE WAY TO THE AIRPORT IN MY AREA. I SCHEDULED AN APPOINTMENT FOR FRIDAY JUNE 17,2016 AND THEY HAD A MECHANIC CHECK IT AND THIS IS WHAT THEY SAID WAS POSSIBLE WRONG, SEE ATTACHED. THEY TOLD ME L WOULD HAVE TO PAY HALF OF $632 WHICH WAS $316 AND L TOLD THEM THEY NEEDED TO REPLACE THIS AS IT WAS A SAFETY ISSUE, AND GOD FORBID IF THEY STOPPED WORKING WHILE L WAS DRIVING WHEN IT WAS RAINING OR SNOWING OR ANY WET CONDITION L COULD BE POTENTIALLY INVOLVED IN AN ACCIDENT AS L WOULD NOT BE ABLE TO SEE WHERE L AM GOING, THE SERVICE MANAGER NICOLE WHO WAS RUDE SAID IT WAS WORKING WHEN WE HAD THE VEHICLE, L TOLD HER L DID NOT BREAK IT. I TOLD HER THIS IS A SAFETY RELATED DRIVING ISSUE, SHE DID NOT WANT TO HEAR ABOUT IT. I ASKED FOR THE COPY OF THE SITUATION IN RELATION TO THE WIPER ISSUE AND TOLD HER L WOULD FILE A COMPLAINT. I AM ASKING THEY REPLACE THIS SAFETY RELATED DRIVING ISSUE AT THERE EXPENSE 100%, SINCE MAY 20, 2016 TILL JUNE 17, 2016 L HAVE ONLY PUT 1623 MILES ON THE VEHICLE SINCE L TOOK OWNERSHIP. THE FINANCE MANAGER ON MAY 20,2016 WHEN ASKED IF THE FLUIDS HAD BEEN CHANGED STATED YES, SERVICE DEPARTMENT SAYS ONLY OIL WAS.Read more
Incident date: Sep 7, 2014
FOR OVER A YEAR NOW WATER HAS BEEN LEAKING ONTO MY DRIVER SIDE FLOOR FROM THE A/C. I'VE HAD IT LOOKED AT BY A MECHANIC DUE TO THERE NOT BEING A DEALERSHIP W/N OVER 100 MILE RADIUS OF ME AND IT IS A DESIGN FLAW AND NOT A WARRANTY ISSUE. I'VE CHECKED SEVERAL TSB AND ONLINE MITSUBISHI FORUMS AND THEY ALL STATE THE SAME THING. THERE DON'T APPEAR TO BE ANY RESOLVING SOLUTIONS TO THIS ISSUE EITHER SHORT
... OF RIPPING APART MY VEHICLE TO POSSIBLY SOLVE THE PROBLEM AND REINSTALL TUBING THAT SHOULD HAVE BEEN USED IN THE FIRST PLACE. DEVELOPING HEALTH COMPLICATIONS AND MOLD EXPOSURE DUE TO A DESIGN FLAW IS NOT SOMETHING I'M TRYING TO RISK. NOTHING HAPPENED TO MY VEHICLE...THERE WAS NO DAMAGE OR ANYTHING OF THE SORT. ALL A SUDDEN WATER STARTED POOLING ON THE DRIVER SIDE WHEN EVER THE A/C WOULD RUN.Read more
Incident date: May 3, 2016
TL* THE CONTACT OWNS A 2015 MITSUBISHI MIRAGE EQUIPPED WITH DUNLOP TIRES, SIZE: 165/65/R14 (NA). WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, AND CRASHED INTO A COVERT PIPE. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER COVERT PIPE. THE DRIVER SUSTAINED INJURIES TO THE
... ABDOMINAL AREA, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE TIRE BLEW OUT AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED AND THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000. THE DOT NUMBER WAS NOT AVAILABLE.Read more
Crash
1 injured
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2015 MITSUBISHI LANCER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WITH A HALF TANK OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2015 MITSUBISHI LANCER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WITH A HALF TANK OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Incident date: Jun 12, 2016
A/C SYSTEM BLOWER: ONLY BLOWING COLD AIR FROM THE DRIVERS SIDE AND HOT AIR ON THE PASSAGE'S SIDES WHEN A/C IS ON. IT DOESN'T MATTER IF ON STREET/STATIONARY/IN MOTION,ETC. I AM NOT THE ONLY ONE WITH THIS PROBLEM,IT IS HAPPENING TOO ALL MITSUBISHI VEHICLES FROM 2011 TOO 2012. SERVICE MANAGER AT THE MITSUBISHI DEALER AND SERVICES IN ANDERSON TOLD ME THAT I AM NOT THE ONLY ONE TOO COMPLAIN
... ABOUT THIS. THEY CAN'T FOUND FIND OUT WHAT IS CAUSING THE PROBLEM HE WAS TELLING ME,,, THEY DO THE FREON TEST WITH DYE AND SHOWS NOTHING LEAKING. EVERY YEAR YOU NEED TOO PUT IN FREON FOR THE A/C TOO BLOW THE COLD AIR IN ALL VENTS WHICH YOU HAVE TOO PAY AT THE DEALER WITH WITH DIATONIC CHARGE WHICH IS EVERY EXPENSIVE AND A LOT OF OWNERS CAN'T PAY FOR THE SERVICE CHARGES AND FEES,DUE TOO LIMITED INCOME,AND STILL NO PROBLEM FOUND,AFTER PLACING THE FREON IN,COLD AIR COMES OUT OF BOTH VENTS. I HAVE COMPLAINED TO MITSUBISHI. I AM GIVING THE COMPLIANT NUMBER GIVING TOO ME WHEN THE COMPLAINT WAS MAKE ****************REF # 1-257413099************ THE PROBLEM STARTED IN 2015 AND NOW 06/12/2016Read more
Incident date: Mar 20, 2013
RECEIVED VEHICLE AT 10KM, AFTER 2 OIL CHANGES, AT 16000KM MILIEGE DROPPED FROM 700KM ON A TANK OF GAS TO 300KM TANK OF GAS. AT 24000KM HEAVY TRANSMISSION AND ENGINE NOISES OCCURRED. GEARS SLIPPING OUT WHILE ACCELERATING CAUSING RPMS TO SHOOT UP TO 6000-7000 WHILE VEHICLE NOT MOVING. TIMING BELT AND PULLEYS NOT WORKING PROPERLY CAUSING TO MUCH ENGINE NOISE. METAL GRINDING AND WHISTLING SOUND COMING
... FROM UNDER CARRIAGE OF VEHICLE. REAR DIFFERENTIAL AND CV JOINT PROBLEM. REPORTED PROBLEM TO DEALERSHIP AND TECHINCIANS EACH TIME I GO IN. THEIR RESPONSE IS ITS JUST TIRE NOISE AND YOUR VEHICLE IS RUNNING SMOOTHLY EACH TIME. NOW AT 68,000 KM, REAR DIFFERENTIAL IS GONE, ENGINE BARELY HOLDING UP, SUSPENSION ON DRIVER SIDE IS IS LOWER THAN PASSENGER SIDE. WHEEL BEARING NOISES PRESENT. 4X4 AWC SYSTEM ISN'T WORKING. VEHICLE IS DRAGGING AND IS AT QUARTER EFFICIENCY. ON TIME WITH SERVICE AND OIL CHANGE, KEEP BRINGING UP SAME COMPLAINTS AND REPORTED BACK THAT ITS JUST TIRE NOISE. ALL 4 TIRES CHANGES, BRAKES CHANGED AND ROTORS. NOW THAT THINGS ARE BREAKING DOWN. DEALERSHIP AT BANK STREET MITSUBISHI DENIES DOING ANY NEGLIGENCE OVER THE COURSE OF 4 YEARS AND SAYING OUR TECHS WOULDN'T HAVE MISSED THOSE PROBLEMS. VEHICLE TAKEN TO 6 LOCAL MECHANICS AND ALL REPORTING SAME PROBLEM, TAKEN TO OTHER MITSUBISHI DEALERSHIPS AND REPORTED NEGLIGENCE ON TECHNICIANS AND MECHANICS FROM BANK STREET MITSUBISHI THAT THESE ISSUES SHOULD HAVE BEEN DONE IN THE PAST SINCE THEY ARE DEFECTS. CALLED MITSUBISHI CANADA. MANAGER THERE SAYS OUR TECHS ARE ONE OF THE BEST AT THAT LOCATION. NOW THEY WANT TO VOID WARRANTY DUE TO THEIR MISTAKES SINCE PARTS NEED TO BE REPLACED. SERVICE MANAGER DOESN'T WANT HIGH INVOICE BILLS. WHILE REPAIRING PARTS, TECHS DAMAGING OTHERS. AND NOT REPORTING IT. MAKING COSTUMERS PAY FOR TECHS MISTAKES. ISSUE STILL ON GOING. MANAGER AND TECHS AVOIDING ACCOUNTABILITY FOR THEIR ACTIONS.Read more
Crash
Incident date: Mar 20, 2013
RECEIVED VEHICLE AT 10KM, AFTER 2 OIL CHANGES, AT 16000KM MILIEGE DROPPED FROM 700KM ON A TANK OF GAS TO 300KM TANK OF GAS. AT 24000KM HEAVY TRANSMISSION AND ENGINE NOISES OCCURRED. GEARS SLIPPING OUT WHILE ACCELERATING CAUSING RPMS TO SHOOT UP TO 6000-7000 WHILE VEHICLE NOT MOVING. TIMING BELT AND PULLEYS NOT WORKING PROPERLY CAUSING TO MUCH ENGINE NOISE. METAL GRINDING AND WHISTLING SOUND COMING
... FROM UNDER CARRIAGE OF VEHICLE. REAR DIFFERENTIAL AND CV JOINT PROBLEM. REPORTED PROBLEM TO DEALERSHIP AND TECHINCIANS EACH TIME I GO IN. THEIR RESPONSE IS ITS JUST TIRE NOISE AND YOUR VEHICLE IS RUNNING SMOOTHLY EACH TIME. NOW AT 68,000 KM, REAR DIFFERENTIAL IS GONE, ENGINE BARELY HOLDING UP, SUSPENSION ON DRIVER SIDE IS IS LOWER THAN PASSENGER SIDE. WHEEL BEARING NOISES PRESENT. 4X4 AWC SYSTEM ISN'T WORKING. VEHICLE IS DRAGGING AND IS AT QUARTER EFFICIENCY. ON TIME WITH SERVICE AND OIL CHANGE, KEEP BRINGING UP SAME COMPLAINTS AND REPORTED BACK THAT ITS JUST TIRE NOISE. ALL 4 TIRES CHANGES, BRAKES CHANGED AND ROTORS. NOW THAT THINGS ARE BREAKING DOWN. DEALERSHIP AT BANK STREET MITSUBISHI DENIES DOING ANY NEGLIGENCE OVER THE COURSE OF 4 YEARS AND SAYING OUR TECHS WOULDN'T HAVE MISSED THOSE PROBLEMS. VEHICLE TAKEN TO 6 LOCAL MECHANICS AND ALL REPORTING SAME PROBLEM, TAKEN TO OTHER MITSUBISHI DEALERSHIPS AND REPORTED NEGLIGENCE ON TECHNICIANS AND MECHANICS FROM BANK STREET MITSUBISHI THAT THESE ISSUES SHOULD HAVE BEEN DONE IN THE PAST SINCE THEY ARE DEFECTS. CALLED MITSUBISHI CANADA. MANAGER THERE SAYS OUR TECHS ARE ONE OF THE BEST AT THAT LOCATION. NOW THEY WANT TO VOID WARRANTY DUE TO THEIR MISTAKES SINCE PARTS NEED TO BE REPLACED. SERVICE MANAGER DOESN'T WANT HIGH INVOICE BILLS. WHILE REPAIRING PARTS, TECHS DAMAGING OTHERS. AND NOT REPORTING IT. MAKING COSTUMERS PAY FOR TECHS MISTAKES. ISSUE STILL ON GOING. MANAGER AND TECHS AVOIDING ACCOUNTABILITY FOR THEIR ACTIONS.Read more
Crash
Incident date: Mar 20, 2013
RECEIVED VEHICLE AT 10KM, AFTER 2 OIL CHANGES, AT 16000KM MILIEGE DROPPED FROM 700KM ON A TANK OF GAS TO 300KM TANK OF GAS. AT 24000KM HEAVY TRANSMISSION AND ENGINE NOISES OCCURRED. GEARS SLIPPING OUT WHILE ACCELERATING CAUSING RPMS TO SHOOT UP TO 6000-7000 WHILE VEHICLE NOT MOVING. TIMING BELT AND PULLEYS NOT WORKING PROPERLY CAUSING TO MUCH ENGINE NOISE. METAL GRINDING AND WHISTLING SOUND COMING
... FROM UNDER CARRIAGE OF VEHICLE. REAR DIFFERENTIAL AND CV JOINT PROBLEM. REPORTED PROBLEM TO DEALERSHIP AND TECHINCIANS EACH TIME I GO IN. THEIR RESPONSE IS ITS JUST TIRE NOISE AND YOUR VEHICLE IS RUNNING SMOOTHLY EACH TIME. NOW AT 68,000 KM, REAR DIFFERENTIAL IS GONE, ENGINE BARELY HOLDING UP, SUSPENSION ON DRIVER SIDE IS IS LOWER THAN PASSENGER SIDE. WHEEL BEARING NOISES PRESENT. 4X4 AWC SYSTEM ISN'T WORKING. VEHICLE IS DRAGGING AND IS AT QUARTER EFFICIENCY. ON TIME WITH SERVICE AND OIL CHANGE, KEEP BRINGING UP SAME COMPLAINTS AND REPORTED BACK THAT ITS JUST TIRE NOISE. ALL 4 TIRES CHANGES, BRAKES CHANGED AND ROTORS. NOW THAT THINGS ARE BREAKING DOWN. DEALERSHIP AT BANK STREET MITSUBISHI DENIES DOING ANY NEGLIGENCE OVER THE COURSE OF 4 YEARS AND SAYING OUR TECHS WOULDN'T HAVE MISSED THOSE PROBLEMS. VEHICLE TAKEN TO 6 LOCAL MECHANICS AND ALL REPORTING SAME PROBLEM, TAKEN TO OTHER MITSUBISHI DEALERSHIPS AND REPORTED NEGLIGENCE ON TECHNICIANS AND MECHANICS FROM BANK STREET MITSUBISHI THAT THESE ISSUES SHOULD HAVE BEEN DONE IN THE PAST SINCE THEY ARE DEFECTS. CALLED MITSUBISHI CANADA. MANAGER THERE SAYS OUR TECHS ARE ONE OF THE BEST AT THAT LOCATION. NOW THEY WANT TO VOID WARRANTY DUE TO THEIR MISTAKES SINCE PARTS NEED TO BE REPLACED. SERVICE MANAGER DOESN'T WANT HIGH INVOICE BILLS. WHILE REPAIRING PARTS, TECHS DAMAGING OTHERS. AND NOT REPORTING IT. MAKING COSTUMERS PAY FOR TECHS MISTAKES. ISSUE STILL ON GOING. MANAGER AND TECHS AVOIDING ACCOUNTABILITY FOR THEIR ACTIONS.Read more
Crash
Incident date: Jun 14, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STARTED THE VEHICLE AND THE AIR CONDITIONER WAS ACTIVATED; HOWEVER, AIR FAILED TO CIRCULATE THROUGH THE AIR VENTS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Incident date: Jun 9, 2016
WHILE DRIVING DURING ACCELERATION AFTER STOPPING OR SLOWING DOWN THE VECHILE LOSES POWER AND HESITATES LIKE IT WANTS TO STALL OR TAKES FEW MINUTES FOR RPM TO KICK IN SO WE CAN GET LITTLE SPEED AND MOVE CAR.. THIS HAPPENS INTEMITTENT AND IS NW BACK AT THE SHOP FOR THE 3RD TIME BUT ALL THEY KEEP TELLING ME IS THERE IS NO CODE SO THEY CANT FIND ANYTHING. VERY CONCERN THIS IS GOING TO CAUSE AN ACCIDEN
... T AS NEVER KNOW WHEN IT WILL HAPPEN. TOLD THEM TO KEEP IT AND DRIVE TILL HAPPENS AGAIN I DONT WANT IT BACK TO CORRECTED AND SHOULD NOT HAVE THIS PROBLEM FOR A 2015 WITH ONLY 14000 MILES!Read more
Incident date: Jun 9, 2016
WHILE DRIVING DURING ACCELERATION AFTER STOPPING OR SLOWING DOWN THE VECHILE LOSES POWER AND HESITATES LIKE IT WANTS TO STALL OR TAKES FEW MINUTES FOR RPM TO KICK IN SO WE CAN GET LITTLE SPEED AND MOVE CAR.. THIS HAPPENS INTEMITTENT AND IS NW BACK AT THE SHOP FOR THE 3RD TIME BUT ALL THEY KEEP TELLING ME IS THERE IS NO CODE SO THEY CANT FIND ANYTHING. VERY CONCERN THIS IS GOING TO CAUSE AN ACCIDEN
... T AS NEVER KNOW WHEN IT WILL HAPPEN. TOLD THEM TO KEEP IT AND DRIVE TILL HAPPENS AGAIN I DONT WANT IT BACK TO CORRECTED AND SHOULD NOT HAVE THIS PROBLEM FOR A 2015 WITH ONLY 14000 MILES!Read more
Incident date: May 26, 2016
ON MAY 26, 2016 WHILE TRAVELING ABOUT 50 MPH GOING UP A STRAIGHT STRETCH OF HIGHWAY I HEARD LOUD BANGING COMING FROM THE ENGINE COMPARTMENT, THEN QUIET FOR A SECOND THEN MORE LOUD CLANGING. I IMMEDIATELY RELEASED THE ACCELERATOR. MY BATTERY LIGHT IMMEDIATELY CAME ON. I STEPPED ON MY BRAKE BUT HAD TO STEP HARD TO GET IT TO SLOW MY CAR. I APPROACHED A CURVE AND HAD TO REALLY MUSCLE THE CAR AROUND T
... HE CURVE. LUCKILY I WAS ABLE TO JUST ROLL INTO A RESORT PARKING LOT. MY BELT WAS LAYING UNDER THE CAR BUT STILL INTACT. MY MECHANIC SAID THE WATER PUMP CAME APART AND TOOK THE PULLEY WITH IT, CAUSING THE BELT TO FALL TO THE GROUND.Read more
Incident date: Apr 15, 2016
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STOPPED BY DEPRESSING THE BRAKE PEDAL. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED
... . THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.Read more
Incident date: Apr 15, 2016
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STOPPED BY DEPRESSING THE BRAKE PEDAL. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED
... . THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.Read more
Incident date: Feb 1, 2016
5 YEARS AFTER BUYING VEHICLE, BRAKE PEDAL WOULD SPORADICALLY PUSH ALL THE WAY TO THE FLOOR. TOOK ME 3 YEARS FOR SOMEONE TO FIGURE OUT WHAT WAS WRONG WITH SPONGY, WHISTLING BRAKES. ABS HYDRAULIC UNIT HAD GREASE CAKED UNDER IT, AND THE SHOP WOULD NOT LET ME DRIVE MY CAR BECAUSE IT WAS TOO DANGEROUS. HAD ABS SYSTEM REPLACED ON MY $, A YEAR LATER A RECALL CAME OUT ON THE ABS HYDRAULIC UNIT. MITSUBISHI
... DENIED MY CLAIM FOR REIMBURSEMENT BECAUSE THE PLACE THAT FIXED IT FAILED TO WRITE ON THE FORM THE REASONS I CAME IN TO GET IT FIXED. APPARENTLY I'M GOING TO HAVE AN $800 PART REPLACED FOR NO REASON. FOUND ON NHTSA THE INDICATORS OF A BAD PART AND THE FACT THAT IT IS DOCUMENTED MY ABS LIGHT CAME ON SHOULD BE ENOUGH. ALSO, PASSENGER SIDE DOOR: THE AUTOMATIC LOCK NO LONGER WORKS AND THERE IS NO KEY HOLE ON THAT SIDE; COULD BE A SLIGHT ISSUE BUT IS MORE ANNOYING THAN ANYTHING AND PUTS CAR AT RISK FOR THEFT.Read more