Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
MONTERO SPORT
(1997) — POWER TRAIN
May 19, 2016
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 1997 MITSUBISHI MONTERO SPORT. WHILE DRIVING BETWEEN 55 AND 65 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS, WHEEL BEARINGS, TRANSMISSION MOUNT, UNIVERSAL BOLT, AND TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
MITSUBISHI
MONTERO SPORT
(1997) — SUSPENSION
May 19, 2016
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 1997 MITSUBISHI MONTERO SPORT. WHILE DRIVING BETWEEN 55 AND 65 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS, WHEEL BEARINGS, TRANSMISSION MOUNT, UNIVERSAL BOLT, AND TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
MITSUBISHI
OUTLANDER
(2015) — UNKNOWN OR OTHER
May 18, 2016
Incident date: Apr 28, 2015
WHEN I TOOK MY CAR TO THE MISSION MITSUBUSI IN SAN ANTONIO TX. IN THE GLOVE BOX OF THE CAR WAS A WEDDING RING AND IT WAS STOLEN WHILE THEY DID THE OIL CHANGE. I WAS TOLD BY MANAGEMENT THAT SINCE IT WAS IN THE CAR, THEY WERE NOT RESPONSIBLE. I ASKED DO THE YOUR PEOPLE ALWAYS GO INTO THE GLOVE BOX? HE SAID NO, BUT THEY WERE NOT RESPONSIBLE. I REPORTED IT TO THE POLICE AND NOTHING HAPPEN. I WILL NEVE... Read more
MITSUBISHI
MIGHTY MAX
(1992) — TIRES:TREAD/BELT
May 13, 2016
Incident date: May 10, 2016
TL* THE CONTACT OWNS A 1992 MITSUBISHI MIGHTY MAX EQUIPPED WITH NEPTUNE UN101 (NA) TIRES, SIZE: 195/75/R14 (NA). WHILE DRIVING VARIOUS SPEEDS, THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE TIRE BELT HAD SHIFTED ON THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT A... Read more
MITSUBISHI
MONTERO
(2001) — STRUCTURE:BODY
May 13, 2016
Incident date: May 24, 2014
THE CAR/SUV STILL RUNS LIKE NEW, IT PASSES INSPECTION ,EVERY TIME ! IT NEVER FAILED INSPECTION. THE BODY ROT AND RUSTED FRAME LEAD TO MY SPARE TIRE FALL OFF THE CAR WHILE I WAS DRIVING HOME IN THE MIDDLE OF THE NIGHT. I BOUGHT IT NEW IN 2001 AND TAUGHT MY KIDS TO DRIVE WITH IT. WHEN I TOOK THE VECHILE TO FIRESTONE THRE MANAGER DIDN'T EVEN WANT IT ON THE LIFT STATING HE DIDN'T WANT HIS MEN TO GET... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
May 12, 2016
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI
LANCER
(2009) — ENGINE
May 11, 2016
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BLOWER FAILED AND THE FRONT WIND SHIELD COULD NOT BE DEFROSTED. THE CONTACT ALSO INDICATED THAT WHILE IDLING, THE ENGINE RPMS WOULD FLUCTUATE AND THE ENGINE WOULD APPEAR TO BE STALLING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PROPERLY FROM A STANDING START. THE CAUSE OF THE FAILURES WERE N... Read more
MITSUBISHI
LANCER
(2009) — VEHICLE SPEED CONTROL
May 11, 2016
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BLOWER FAILED AND THE FRONT WIND SHIELD COULD NOT BE DEFROSTED. THE CONTACT ALSO INDICATED THAT WHILE IDLING, THE ENGINE RPMS WOULD FLUCTUATE AND THE ENGINE WOULD APPEAR TO BE STALLING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PROPERLY FROM A STANDING START. THE CAUSE OF THE FAILURES WERE N... Read more
MITSUBISHI
LANCER
(2009) — ELECTRICAL SYSTEM
May 11, 2016
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BLOWER FAILED AND THE FRONT WIND SHIELD COULD NOT BE DEFROSTED. THE CONTACT ALSO INDICATED THAT WHILE IDLING, THE ENGINE RPMS WOULD FLUCTUATE AND THE ENGINE WOULD APPEAR TO BE STALLING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PROPERLY FROM A STANDING START. THE CAUSE OF THE FAILURES WERE N... Read more
MITSUBISHI
ECLIPSE
(2004) — AIR BAGS
May 10, 2016
Incident date: May 9, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI ECLIPSE. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE ON THE DRIVER SIDE THAT LED TO THE VEHICLE ROLLING OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER SPORT
(2015) — ENGINE
May 5, 2016
Incident date: Apr 29, 2016
WHILE DRIVING DURING ACCELERATION AFTER I HAVE STOPPED OR SLOWED DOWN THE VEHICLE LOSES POWER AND JERKS AND JUMPS BEFORE I CAN ACCELERATE AGAIN. THIS ISSUE IS INTERMITTENT AND I HAVE TAKEN IT TO THE DEALER BUT IT DIDN'T HAPPEN WHILE THEY WERE TEST DRIVING IT AND TOLD ME EVERYTHING WAS FINE. THIS MAINLY HAPPENS WHILE TRYING TO GO THROUGH INTERSECTIONS AND I AM VERY CONCERNED THAT IT WILL CAUSE A AC... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) — POWER TRAIN
May 5, 2016
Incident date: Apr 29, 2016
WHILE DRIVING DURING ACCELERATION AFTER I HAVE STOPPED OR SLOWED DOWN THE VEHICLE LOSES POWER AND JERKS AND JUMPS BEFORE I CAN ACCELERATE AGAIN. THIS ISSUE IS INTERMITTENT AND I HAVE TAKEN IT TO THE DEALER BUT IT DIDN'T HAPPEN WHILE THEY WERE TEST DRIVING IT AND TOLD ME EVERYTHING WAS FINE. THIS MAINLY HAPPENS WHILE TRYING TO GO THROUGH INTERSECTIONS AND I AM VERY CONCERNED THAT IT WILL CAUSE A AC... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
May 4, 2016
Incident date: May 4, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHEN DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE MANUFACTURER... Read more
MITSUBISHI
OUTLANDER
(2003) — STEERING
May 4, 2016
Incident date: May 15, 2015
THE CAR STEERS TO THE RIGHT ON HIGHWAY., UNABLE TO REPAIR.
MITSUBISHI
OUTLANDER
(2011) — SERVICE BRAKES
May 3, 2016
Incident date: May 20, 2014
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 15 MPH, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
MITSUBISHI
ECLIPSE SPYDER
(2008) — SERVICE BRAKES
May 3, 2016
Incident date: Oct 11, 2011
CAR WILL STOP WHEN BREAK IS APPLIED
Crash
MITSUBISHI
OUTLANDER SPORT
(2013) — STRUCTURE:BODY
May 2, 2016
Incident date: Jan 15, 2016
TAILGATE IS RUSTING NEAR THE LIFT GATE HANDLE AND ALSO BOTH SIDES OF THE UPPER PART NEAR THE GLASS WHERE THE TAILGATE MEETS THE SPOILER. I HAVE BEEN IN CONTACT WITH MITSUBISHI THEY WILL NOT HONOR ANY RUST ISSUES UNLESS I AM ABLE TO POKE A HOLE THROUGH THE AFFECTED AREAS. MEANWHILE THE CAR IS CLEARLY RUSTING AND THE PLASTIC HANDLE WHICH IS AROUND THE RUSTED AREA ON THE TAILGATE IS COMING LOOSE DUE ... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
May 2, 2016
Incident date: Apr 10, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT HAD TO DOWN SHIFT FOR THE VEHICLE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS ... Read more
MITSUBISHI
ECLIPSE
(2009) — SERVICE BRAKES
May 2, 2016
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU... Read more
MITSUBISHI
ECLIPSE
(2009) — SERVICE BRAKES
Apr 29, 2016
Incident date: Jul 13, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE BEYOND A REASONABLE TIME FRAME AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR THE REPAIR. THE ... Read more
MITSUBISHI
OUTLANDER
(2015) — UNKNOWN OR OTHER
Apr 29, 2016
Incident date: Apr 29, 2016
JUST BOUGHT MY CAR 10 DAYS AGO WITH 3 MILES ON IT. TONIGHT WAS THE SECOND TIME IN HAVE HAD A PROBLEM WITH ACCELERATING AFTER COMING TO A STOP. TODAY REALLY SCARED ME BECAUSE MY BABY WAS WITH ME. CAR RUNS FINE, IDLES FINE, SHOWED NO DROP IN REMEMBER AT ANY TIME. AFTER STARTING FROM A COMPLETE STOP THE CAR BEGAN TO MOVE AND WOULDN'T MOVE ANYMORE UNTIL I TOOK MY FOOT OF THE GAS AND RE APPLIED T... Read more
MITSUBISHI
3000GT
(1991) — POWER TRAIN
Apr 28, 2016
Incident date: Mar 28, 2016
TRANSFER CASE FAILED, DEALER OKED REPLACEMENT UNDER RECALL, A WEEK LATER THEY SAID THE PART THEY GOT WASN'T RIGHT AND THE TRANSMISSION OUTPUT SHAFT IS DAMAGED AND THEY CAN'T REPAIR. CONTACTED MITSUBISHI 4/6, BACK & FORTH VIA PHONE, ON 4/20 WAS TOLD "WAITING FOR A REPLY FROM LEGAL", WILL GET BACK TO ME IN COUPLE DAYS, NOTHING SINCE THEN. THE TC IS A RECALL AND THE TC FAILURE COMMONLY CAUSES OUTPUT ... Read more
MITSUBISHI
ECLIPSE
(2009) — SERVICE BRAKES
Apr 28, 2016
Incident date: Apr 28, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. P... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES, HYDRAULIC
Apr 27, 2016
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT... Read more
MITSUBISHI
ECLIPSE SPYDER
(2008) — SERVICE BRAKES
Apr 26, 2016
Incident date: Apr 26, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE SPYDER. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HY... Read more
Crash
MITSUBISHI
OUTLANDER
(2003) — ENGINE
Apr 19, 2016
Incident date: Jul 1, 2004
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING AT VARIOUS SPEEDS AND ALSO WHILE IN PARK, THE VEHICLE BEGAN TO OVERHEAT AND THE AIR CONDITIONER BLEW HOT AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALE... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES, HYDRAULIC
Apr 19, 2016
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DI... Read more
MITSUBISHI
MIRAGE
(2015) — SERVICE BRAKES
Apr 18, 2016
Incident date: Apr 16, 2016
TAKATA RECALL. I PURCHASED MY MIRAGE IN FEB OF THIS YEAR, I NOTICED THAT AFTER I HAD MY CAR AT A COMPLETE STOP IT FELT LIKE SOMEONE RAN INTO THE BACK OF CAR, SO I TOOK THE CAR IN ON MARCH 28TH AND THEY SAID THAT IT WAS A TRANSMISSION MALFUNCTION SO THEY HAD TO REPLACE THE TRANSMISSION. SO AFTER THEY REPLACED THE TRANSMISSION AND I WENT AND PICKED MY CAR BACK UP I NOTICED THAT THE BREAKS FELT LIKE ... Read more
MITSUBISHI
MIRAGE
(2015) — UNKNOWN OR OTHER
Apr 18, 2016
Incident date: Apr 16, 2016
TAKATA RECALL. I PURCHASED MY MIRAGE IN FEB OF THIS YEAR, I NOTICED THAT AFTER I HAD MY CAR AT A COMPLETE STOP IT FELT LIKE SOMEONE RAN INTO THE BACK OF CAR, SO I TOOK THE CAR IN ON MARCH 28TH AND THEY SAID THAT IT WAS A TRANSMISSION MALFUNCTION SO THEY HAD TO REPLACE THE TRANSMISSION. SO AFTER THEY REPLACED THE TRANSMISSION AND I WENT AND PICKED MY CAR BACK UP I NOTICED THAT THE BREAKS FELT LIKE ... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Apr 18, 2016
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKES WERE PREVIOUSLY REPLACED TWICE DUE TO CORROSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUF... Read more
MITSUBISHI
MIRAGE
(2015) — SERVICE BRAKES
Apr 18, 2016
Incident date: Mar 3, 2016
TL* THE CONTACT OWNS A 2015 MITSUBISHI MIRAGE. WHILE DRIVING 45 MPH, A GRINDING NOISE WAS HEARD WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE RIMS WERE BLACK WITH SCRATCHES AROUND THE RIMS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE TO THE BRAKES. THE VEHICLE WA... Read more
MITSUBISHI
ECLIPSE
(2007) — STRUCTURE
Apr 18, 2016
Incident date: Mar 15, 2016
THE FRONT OF MY DASHBOARD (THE AIRBAG SITS BEHIND IT) IS COMING OFF OF MY VEHICLE. IT IS ON THE PASSENGER'S SIDE. I CONTACTED THE MITSUBISHI DEALER IN CHARLESTON, SC AND HE INFORMED ME THAT HE HAD SEEN NUMEROUS VEHICLES WITH THE SAME PROBLEM (MITSUBISHI). I CONSIDER THIS TO BE A SAFETY HAZARD BECAUSE ONCE THIS PIECE OF MATERIAL FALLS OFF THERE WILL BE NOTHING TO PROTECT THE PASSENGER FROM THE A... Read more
MITSUBISHI
MIRAGE
(1995) — UNKNOWN OR OTHER
Apr 18, 2016
Incident date: Apr 18, 2006
THE ROOF IS RUSTY
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Apr 15, 2016
Incident date: Feb 16, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A ... Read more
MITSUBISHI
GALANT
(2002) — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Apr 13, 2016
Incident date: Oct 16, 2006
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS AND THE SIGNAL LAMP FAILED TO OPERATE WHEN ACTIVATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Apr 13, 2016
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO SUPPLY THE PART FOR THE REPAIR BEYOND A REASONABLE TIME FRAME. THE CONTACT WAITED LONGER THAN A YEAR TO RECEIVE THE PART AND THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE... Read more
MITSUBISHI
MONTERO
(2002) — SERVICE BRAKES
Apr 13, 2016
Incident date: Apr 10, 2016
TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. THE CONTACT STATED THAT A LOUD GRINDING SOUND EMITTED FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED WHILE REVERSING FROM A PARKING SPACE. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, A SQUEALING SOUND WAS HEARD COMING FROM THE HOOD OF THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN I... Read more
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Apr 13, 2016
Incident date: May 1, 2015
MAY 2015: RECEIVED RECALL NOTICE. DEFECT MIGHT AFFECT BRAKING. LOCAL MITSU DEALER SAID REPLACEMENT PART HAD NOT YET ARRIVED. DEALER'S INSPECTION VERIFIED THAT THE DAMAGE WOULD REQUIRE REPLACEMENT, NOT SIMPLY A CLEANING OVERHAUL OF THE PART. DEALER SAID THAT THEY WOULD CALL WHEN THE PART WAS AVAILABLE FOR REPLACEMENT. WE HAVE CALLED THE DEALER ON THE AVERAGE OF ONCE A MONTH AND ALWAYS RECEIVED T... Read more
MITSUBISHI
MIRAGE
(2014) — AIR BAGS
Apr 12, 2016
Incident date: Apr 11, 2016
TL* THE CONTACT OWNS A 2014 MITSUBISHI MIRAGE. THE CONTACT'S VEHICLE WAS REAR ENDED WHILE AT A STOP. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT, DRIVER, AND REAR AND FRONT PASSENGERS SUFFERED INJURIES TO THE HEAD AND NECK. A POLICE REPORT WAS FILED. MEDICAL ATTENTION WAS RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE VE... Read more
Crash
4 injured
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Apr 12, 2016
Incident date: Jul 10, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THERE WAS A DELAYED RESPONSE AND A VIBRATION WHEN THE BRAKE PEDAL WAS BEING APPLIED. THE BRAKE PEDAL DID NOT FULLY ENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS EXCESSIVE AIR IN THE BRAKES AND THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE THE FAILURE. THE CONTACT LATER RECEIVED ... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Apr 11, 2016
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRI... Read more
MITSUBISHI
ECLIPSE
(2008) — SERVICE BRAKES
Apr 11, 2016
Incident date: Apr 9, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBE... Read more
Crash
MITSUBISHI
OUTLANDER
(2016) — UNKNOWN OR OTHER
Apr 9, 2016
Incident date: Mar 1, 2016
PAINT IS CHIPPING AFTER CAR WASH
MITSUBISHI
OUTLANDER
(2009) — ELECTRONIC STABILITY CONTROL (ESC)
Apr 8, 2016
Incident date: Mar 26, 2016
I'VE CHECKED EVERYTHING THAT I COULD AND MY CAR STILL SHAKES A LOT WHEN I'M DRIVING AND WHEN I AM STOPPED IT SHAKES EVEN MORE. EVERY TIME I PRESS ON THE GAS IT JUMPS UP AND IT KIND OF FEELS LIKE IT SLIDES. I TOOK IT FOR A FREE INSPECTION AND THEY SAID EVERYTHING WAS OK BUT SOMETHING IS NOT RIGHT I CAN FEEL IT WHEN I DRIVE.
MITSUBISHI
OUTLANDER
(2009) — UNKNOWN OR OTHER
Apr 8, 2016
Incident date: Mar 26, 2016
I'VE CHECKED EVERYTHING THAT I COULD AND MY CAR STILL SHAKES A LOT WHEN I'M DRIVING AND WHEN I AM STOPPED IT SHAKES EVEN MORE. EVERY TIME I PRESS ON THE GAS IT JUMPS UP AND IT KIND OF FEELS LIKE IT SLIDES. I TOOK IT FOR A FREE INSPECTION AND THEY SAID EVERYTHING WAS OK BUT SOMETHING IS NOT RIGHT I CAN FEEL IT WHEN I DRIVE.
MITSUBISHI
LANCER EVOLUTION
(2012) — SEATS
Apr 8, 2016
Incident date: Oct 23, 2014
THE DRIVER'S SEAT SIDE LEG BOLSTER BROKE. UPON REMOVING THE SEAT FROM THE VEHICLE IT WAS FOUND THAT METAL HAD BROKEN WHICH ALLOWED THE BOLSTER TO BREAK. SEEMS DANGEROUS TO ME CONSIDERING THE CARS CAPABILITIES AND THAT IT IS SOMETHING THAT CAN AFFECT THE DRIVER IN A TURN.
MITSUBISHI
LANCER
(2014) — AIR BAGS
Apr 7, 2016
Incident date: Sep 11, 2014
I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.
Crash
1 injured
MITSUBISHI
LANCER
(2014) — STRUCTURE:BODY
Apr 7, 2016
Incident date: Sep 11, 2014
I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.
Crash
1 injured
MITSUBISHI
LANCER
(2014) — WHEELS
Apr 7, 2016
Incident date: Sep 11, 2014
I WAS INVOLVED IN A ACCIDENT AND THE AIR BAG EXPLODED. MY CONCERN IS I WAS 47 AND PRETTY GOOD SHAPE YET I HAD PAIN IN MY CHEST FOR OVER12 MO. I CONCERNED PEOPLE IN LESS SHAPE THAN ME WILL NEVER SURVICE THE IMKPACT OF THAT AIRBAG BECAUSE I FELT LIKE I BARELY SURVIVED. MAYBE THIS IS THE WAY IT WORKS I NEVER HAD ONE HIT ME BEFORE BUT TO THIS DAY I STILL FEEL A LITTLE PAIN.
Crash
1 injured
MITSUBISHI
ECLIPSE SPYDER
(2009) — SERVICE BRAKES, HYDRAULIC
Apr 5, 2016
Incident date: Jul 13, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE SPYDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/31/2016*LJ THE CONSUMER STATED THE RECALL WAS... Read more