Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,474 complaints for MITSUBISHI

MITSUBISHI OUTLANDER (2003) - ELECTRICAL SYSTEM:WIRING Aug 23, 2016
Incident date: Aug 17, 2012
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MITSUBISHI LANCER (2015) - ELECTRICAL SYSTEM Aug 23, 2016
Incident date: Nov 1, 2015
I DIDN'T THINK NOTHING OF IT UNTIL IT HAPPENED EVERY SINGLE TIME I TRIED TO TALK WITH MY BLUETOOTH ON. EVERY SINGLE TIME THAT I HAVE MY IPHONE 6S PLUS CONNECTED TO MY BLUETOOTH ON MY 15 LANCER, IT ALWAYS DISCONNECTS AND THEN RECONNECTS IN A FEW SECONDS OR RIGHT UNDER A MINUTE. AT FIRST I THOUGHT IT MIGHT HAVE BEEN WHERE I DIDN'T HAVE GOOD SERVICE, BUT THEN IT STARTED HAPPENING WHEN I WAS IN TOWN W... Read more
MITSUBISHI LANCER (2015) - UNKNOWN OR OTHER Aug 23, 2016
Incident date: Nov 1, 2015
I DIDN'T THINK NOTHING OF IT UNTIL IT HAPPENED EVERY SINGLE TIME I TRIED TO TALK WITH MY BLUETOOTH ON. EVERY SINGLE TIME THAT I HAVE MY IPHONE 6S PLUS CONNECTED TO MY BLUETOOTH ON MY 15 LANCER, IT ALWAYS DISCONNECTS AND THEN RECONNECTS IN A FEW SECONDS OR RIGHT UNDER A MINUTE. AT FIRST I THOUGHT IT MIGHT HAVE BEEN WHERE I DIDN'T HAVE GOOD SERVICE, BUT THEN IT STARTED HAPPENING WHEN I WAS IN TOWN W... Read more
MITSUBISHI LANCER (2015) - ELECTRICAL SYSTEM Aug 23, 2016
Incident date: Jan 3, 2016
THE HEADLIGHTS ON THE 15 LANCER ARE RIDICULOUSLY DIM! I PURCHASED MY 15 LANCER IN OCTOBER 15 AND HIT TWO DEER WITHIN TWO MONTHS OF HAVING IT! I HAD NEVER HIT ANYTHING SINCE I STARTED DRIVING, OVER 8 YEARS NOW, AND ALL OF A SUDDEN WHEN I GET THE LANCER, I HIT NOT ONE, BUT TWO DEER! SOMETHING ISN'T RIGHT! I CAN BARELY SEE AT NIGHT AND NOW I HATE DRIVING AT NIGHT WHEN I USED TO LOVE IT! SOMETHING HAS... Read more
Crash 1 injured
MITSUBISHI LANCER (2015) - VISIBILITY/WIPER Aug 23, 2016
Incident date: Jan 3, 2016
THE HEADLIGHTS ON THE 15 LANCER ARE RIDICULOUSLY DIM! I PURCHASED MY 15 LANCER IN OCTOBER 15 AND HIT TWO DEER WITHIN TWO MONTHS OF HAVING IT! I HAD NEVER HIT ANYTHING SINCE I STARTED DRIVING, OVER 8 YEARS NOW, AND ALL OF A SUDDEN WHEN I GET THE LANCER, I HIT NOT ONE, BUT TWO DEER! SOMETHING ISN'T RIGHT! I CAN BARELY SEE AT NIGHT AND NOW I HATE DRIVING AT NIGHT WHEN I USED TO LOVE IT! SOMETHING HAS... Read more
Crash 1 injured
MITSUBISHI LANCER (2015) - EXTERIOR LIGHTING Aug 23, 2016
Incident date: Jan 3, 2016
THE HEADLIGHTS ON THE 15 LANCER ARE RIDICULOUSLY DIM! I PURCHASED MY 15 LANCER IN OCTOBER 15 AND HIT TWO DEER WITHIN TWO MONTHS OF HAVING IT! I HAD NEVER HIT ANYTHING SINCE I STARTED DRIVING, OVER 8 YEARS NOW, AND ALL OF A SUDDEN WHEN I GET THE LANCER, I HIT NOT ONE, BUT TWO DEER! SOMETHING ISN'T RIGHT! I CAN BARELY SEE AT NIGHT AND NOW I HATE DRIVING AT NIGHT WHEN I USED TO LOVE IT! SOMETHING HAS... Read more
Crash 1 injured
MITSUBISHI OUTLANDER SPORT (2014) - SERVICE BRAKES Aug 22, 2016
Incident date: Jul 20, 2016
JERKING FORWARD WHEN CAR MITS OUTLANDER SPORT STARTS. HAVE TRIED USING HAND BRAKE ON PARKING BUT ONCE VEHICLE IS STARTED IT SHOOTS FORWARD.
MITSUBISHI OUTLANDER SPORT (2014) - POWER TRAIN Aug 22, 2016
Incident date: Jul 20, 2016
JERKING FORWARD WHEN CAR MITS OUTLANDER SPORT STARTS. HAVE TRIED USING HAND BRAKE ON PARKING BUT ONCE VEHICLE IS STARTED IT SHOOTS FORWARD.
MITSUBISHI OUTLANDER (2016) - STEERING Aug 22, 2016
Incident date: Aug 6, 2016
PURCHASED NEW VEHICLE WITH 9 MILES ON THE CAR. AT 283 MILES (ON A ROAD TRIP DRIVING ON THE HIGHWAY) THE "POWER STEERING SERVICE REQUIRED" NOTIFICATION CAME ON AND I COULD NOT TURN THE STEERING WHEEL. ONCE HOME, TOOK THE CAR TO DEALERSHIP AND "NO SYSTEM FAILURE" CAME UP ON THE MACHINE AT THE DEALERSHIP AND I WAS TOLD TO CALL BACK IF IS HAPPENS AGAIN. TOOK THE CAR HOME AND AT 788 MILES THE SAME I... Read more
MITSUBISHI MONTERO (2002) - SERVICE BRAKES Aug 22, 2016
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ABS DELAYED TO ENGAGE AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS FAILED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AXLE WAS REPLACED. THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE WH... Read more
MITSUBISHI LANCER (2006) - AIR BAGS Aug 22, 2016
Incident date: May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V334000 (AIR BAGS) AND 16V458000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER LATER SCHEDULED AN APPOINTMENT AND INDICATED... Read more
MITSUBISHI LANCER (2006) - SUSPENSION Aug 22, 2016
Incident date: May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V334000 (AIR BAGS) AND 16V458000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER LATER SCHEDULED AN APPOINTMENT AND INDICATED... Read more
MITSUBISHI LANCER (2004) - AIR BAGS Aug 22, 2016
Incident date: Aug 14, 2015
TL* THE CONTACT OWNS A 2004 MITSUBUSHI LANCER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
MITSUBISHI OUTLANDER SPORT (2015) - AIR BAGS Aug 19, 2016
Incident date: Jun 16, 2016
WHILE DRIVING AND BRAKING, I NOTICE A HESITATION, SOMETIMES TO SLOW AND SOMETIMES A BURST OF SPEED. THIS IS USUALLY STARTING OUT OR TRYING TO SLOW OR STOP. I ALSO AT THE SAME TIME NOTICE SOMETIMES MAYBE HITTING BRAKES LEADS TO THIS. NOT SURE IF POWER TRAIN OR ELECTRICAL BUT VERY CONCERNED. ALSO, I HAD A FRIEND THAT HAD A 2015 OUTLANDER AND THE AIRBAGS DID NOT EXECUTE AT 50 MPH ACCIDENT. THIS IS ... Read more
MITSUBISHI OUTLANDER SPORT (2015) - SERVICE BRAKES Aug 19, 2016
Incident date: Jun 16, 2016
WHILE DRIVING AND BRAKING, I NOTICE A HESITATION, SOMETIMES TO SLOW AND SOMETIMES A BURST OF SPEED. THIS IS USUALLY STARTING OUT OR TRYING TO SLOW OR STOP. I ALSO AT THE SAME TIME NOTICE SOMETIMES MAYBE HITTING BRAKES LEADS TO THIS. NOT SURE IF POWER TRAIN OR ELECTRICAL BUT VERY CONCERNED. ALSO, I HAD A FRIEND THAT HAD A 2015 OUTLANDER AND THE AIRBAGS DID NOT EXECUTE AT 50 MPH ACCIDENT. THIS IS ... Read more
MITSUBISHI OUTLANDER SPORT (2015) - POWER TRAIN Aug 19, 2016
Incident date: Jun 16, 2016
WHILE DRIVING AND BRAKING, I NOTICE A HESITATION, SOMETIMES TO SLOW AND SOMETIMES A BURST OF SPEED. THIS IS USUALLY STARTING OUT OR TRYING TO SLOW OR STOP. I ALSO AT THE SAME TIME NOTICE SOMETIMES MAYBE HITTING BRAKES LEADS TO THIS. NOT SURE IF POWER TRAIN OR ELECTRICAL BUT VERY CONCERNED. ALSO, I HAD A FRIEND THAT HAD A 2015 OUTLANDER AND THE AIRBAGS DID NOT EXECUTE AT 50 MPH ACCIDENT. THIS IS ... Read more
MITSUBISHI OUTLANDER (2015) - POWER TRAIN Aug 19, 2016
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED PER NHTSA CAMPAIGN NUMBERS 16V563000 AND 16V548000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,282. UPDATED 11/01/16*LJ *TR
MITSUBISHI OUTLANDER SPORT (2013) - ELECTRICAL SYSTEM Aug 18, 2016
Incident date: Aug 18, 2016
-ELECTRIC LOCK BUTTON DID NOT RESPOND. -UNLOCK BUTTON ON KEY DID NOT RESPOND. -ON PUSHING START BUTTON, CONSOLE CYCLED THROUGH EVERY WARNING AVAILABLE, IN THIS ORDER: 'CLOSE FUEL CAP LID', 'ELECTRICAL SYSTEM SERVICE REQUIRED', 'BRAKE SYSTEM SERVICE REQUIRED' , 'ACC SERVICE REQUIRED', 'RBS SERVICE REQUIRED', 'CLOSE HOOD', 'ENGINE OVERHEATING STOP SAFELY', 'LIMITED DRIVING MODE', 'ASC SYSTEM SERVI... Read more
MITSUBISHI OUTLANDER SPORT (2013) - ENGINE Aug 18, 2016
Incident date: Aug 18, 2016
-ELECTRIC LOCK BUTTON DID NOT RESPOND. -UNLOCK BUTTON ON KEY DID NOT RESPOND. -ON PUSHING START BUTTON, CONSOLE CYCLED THROUGH EVERY WARNING AVAILABLE, IN THIS ORDER: 'CLOSE FUEL CAP LID', 'ELECTRICAL SYSTEM SERVICE REQUIRED', 'BRAKE SYSTEM SERVICE REQUIRED' , 'ACC SERVICE REQUIRED', 'RBS SERVICE REQUIRED', 'CLOSE HOOD', 'ENGINE OVERHEATING STOP SAFELY', 'LIMITED DRIVING MODE', 'ASC SYSTEM SERVI... Read more
MITSUBISHI OUTLANDER SPORT (2013) - EXTERIOR LIGHTING Aug 18, 2016
Incident date: Aug 18, 2016
-ELECTRIC LOCK BUTTON DID NOT RESPOND. -UNLOCK BUTTON ON KEY DID NOT RESPOND. -ON PUSHING START BUTTON, CONSOLE CYCLED THROUGH EVERY WARNING AVAILABLE, IN THIS ORDER: 'CLOSE FUEL CAP LID', 'ELECTRICAL SYSTEM SERVICE REQUIRED', 'BRAKE SYSTEM SERVICE REQUIRED' , 'ACC SERVICE REQUIRED', 'RBS SERVICE REQUIRED', 'CLOSE HOOD', 'ENGINE OVERHEATING STOP SAFELY', 'LIMITED DRIVING MODE', 'ASC SYSTEM SERVI... Read more
MITSUBISHI ENDEAVOR (2005) - UNKNOWN OR OTHER Aug 18, 2016
Incident date: Feb 10, 2016
THE VEHICLE HAS A VERY BAD VIBRATION AND SEVERE WINING SOUND, NOT SURE WHAT IT IS BUT WE DONT FEEL SAFE DRIVING IT. NEW TIRES , ROTORS, AND BREAKS WERE INSTALLED AND STILL THE SAME PROBLEM. IT USUALLY STARTS VIBRATION AT ABOUT 25 MPH AND IS HARD TO MAINTAIN A SPEED.
MITSUBISHI OUTLANDER (2007) - SUSPENSION Aug 17, 2016
Incident date: Aug 9, 2016
I WAS LEAVING WORK AND ABOUT TO GET ONTO THE FREEWAY WHEN ALL OF A SUDDEN MY CAR JERKED AND SWERVED OFF THE ROAD. I HAD IT TOWED TO A NEARBY MECHANIC AND HE COULD NOT BELIEVE WHAT HE SEEN. THE FRONT CONTROL ARM WAS COMPLETELY RUSTED AND SNAPPED. THERE IS A RECALL FOR THIS ON MY SAME EXACT CAR, YEAR AND EVERYTHING BUT MITSUBISHI SAID NO RECALL ON MY VIN #. WHICH MAKES NO SENSE TO ME CAUSE IT IS DOI... Read more
MITSUBISHI LANCER (2009) - AIR BAGS Aug 16, 2016
Incident date: Aug 10, 2016
ACCIDENT 8/10/2016, THE DRIVER'S SIDE SEAT BELT BROKE WHICH ALLOWED ME TO GET TOSSED AROUND MY CAR AND IT FLIPPED 8 TIMES. NONE OF THE SIDE AIRBAGS DEPLOYED.
Crash 1 injured
MITSUBISHI LANCER (2009) - UNKNOWN OR OTHER Aug 16, 2016
Incident date: Aug 10, 2016
ACCIDENT 8/10/2016, THE DRIVER'S SIDE SEAT BELT BROKE WHICH ALLOWED ME TO GET TOSSED AROUND MY CAR AND IT FLIPPED 8 TIMES. NONE OF THE SIDE AIRBAGS DEPLOYED.
Crash 1 injured
MITSUBISHI OUTLANDER (2011) - POWER TRAIN Aug 15, 2016
Incident date: Aug 9, 2016
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED EXCESSIVELY. LOWERING THE SPEED REDUCED THE VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE TRANSMISSION, WHICH CAUSED THE VIBRATION IN THE DRIVESHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more
MITSUBISHI OUTLANDER (2011) - SUSPENSION Aug 15, 2016
Incident date: Aug 9, 2016
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED EXCESSIVELY. LOWERING THE SPEED REDUCED THE VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE TRANSMISSION, WHICH CAUSED THE VIBRATION IN THE DRIVESHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Aug 14, 2016
Incident date: Feb 18, 2015
JULY ,2015 I RECEIVED A RECALL ON MY ABS HYDRAULIC UNIT AND BEFORE I GOT INTO WARRANTY SERVICE. ONE EVENING I WAS ABLE TO STOP MY BRAKES MADE A GRIDDING NOISE AND PUSHED TO FLOOR. I WENT IN IN AND THE BLEED BRAKE AND LET ME GO. AND IT HAPPEN AGAIN AND I WENT IN TO WARRANTY DEPT.. THEY DID THE SAME TIHING. THEY SAID THEY LOOK FOR LEAKS AND TAKE PICURES AND THAT IT.
MITSUBISHI LANCER SPORTBACK RALLIART (2010) - POWER TRAIN Aug 12, 2016
Incident date: Apr 19, 2016
TIMING CHAIN PREMATURELY NEED TO BE REPLACED COZ OF MAY BE MANUFACTURING DEFECT. ONLINE FORUM SHOWS THAT LOT OF PEOPLE ARE HAVING THIS PROBLEM WITH LESS MILES ON THE CAR AND ALSO TIMING CHAIN HAS BEEN REDESIGNED. THERE IS NOT MANY TIMING CHAIN ISSUE MENTIONED ONLINE FOR VEHICLES FROM 2012. SCREEN SHOT ARE ATTACHED. THE OTHER COMPONENTS IN THE ENGINE ALSO CAN DAMAGE OR DAMAGED FROM THIS DEFECT.
MITSUBISHI ENDEAVOR (2004) - FUEL/PROPULSION SYSTEM Aug 12, 2016
Incident date: Aug 1, 2016
HAD RECALL REPAIRED (FUEL INJECTION PIPE)@ POMOCO HAMPTON VA. IMMEDIATELY AFTERWARDS, ENGINE LIGHT CAME ON WHILE DRIVING 6 MILES UP THE ROAD. FIVE DAYS LATER WATER STARTED LEAKING ON DRIVER SIDE ONLY. TOOK VEHICLE BACK TO DEALER. THEY STATED, A HOSE WAS MISSING ON RECALL REPAIR. I WONDERED WHY WHENEVER I TOPPED OFF GAS @ THE PUMP, FUEL LEAKED FROM BACK TIRE AREA UNDER VEHICLE. FIRE HAZARD. THEY QU... Read more
MITSUBISHI ENDEAVOR (2004) - UNKNOWN OR OTHER Aug 12, 2016
Incident date: Aug 1, 2016
HAD RECALL REPAIRED (FUEL INJECTION PIPE)@ POMOCO HAMPTON VA. IMMEDIATELY AFTERWARDS, ENGINE LIGHT CAME ON WHILE DRIVING 6 MILES UP THE ROAD. FIVE DAYS LATER WATER STARTED LEAKING ON DRIVER SIDE ONLY. TOOK VEHICLE BACK TO DEALER. THEY STATED, A HOSE WAS MISSING ON RECALL REPAIR. I WONDERED WHY WHENEVER I TOPPED OFF GAS @ THE PUMP, FUEL LEAKED FROM BACK TIRE AREA UNDER VEHICLE. FIRE HAZARD. THEY QU... Read more
MITSUBISHI OUTLANDER SPORT (2015) - ELECTRICAL SYSTEM Aug 9, 2016
Incident date: Aug 8, 2016
MY STEPDAUGHTER DROVE TO WORK MONDAY (8/9/16) AND COULD NOT REMOVE HER KEY, SWITCH ONLY WENT BACK TO ACC POSITION. I ARRIVED AND LOOKED IT OVER, STARTED MOTOR, SHIFTED INTO REVERSE, THEN BACK TO PARK, CUT OFF SWITCH AND TURNED ALL WAY TO OFF POSITION THIS TIME. SOUNDS LIKE ISSUE WITH IGNITION LOCK CYLINDER. IT'S A 2015 WITH LESS THAN 10K MILES. SHE TOOK IT TO DEALER WHO BASICALLY ACCUSED HER OF SP... Read more
MITSUBISHI OUTLANDER SPORT (2015) - UNKNOWN OR OTHER Aug 9, 2016
Incident date: Aug 8, 2016
MY STEPDAUGHTER DROVE TO WORK MONDAY (8/9/16) AND COULD NOT REMOVE HER KEY, SWITCH ONLY WENT BACK TO ACC POSITION. I ARRIVED AND LOOKED IT OVER, STARTED MOTOR, SHIFTED INTO REVERSE, THEN BACK TO PARK, CUT OFF SWITCH AND TURNED ALL WAY TO OFF POSITION THIS TIME. SOUNDS LIKE ISSUE WITH IGNITION LOCK CYLINDER. IT'S A 2015 WITH LESS THAN 10K MILES. SHE TOOK IT TO DEALER WHO BASICALLY ACCUSED HER OF SP... Read more
MITSUBISHI ECLIPSE (2012) - SERVICE BRAKES Aug 8, 2016
Incident date: Aug 5, 2016
BRAKE LIGHT AND ABS LIGHTS ARE ON. AFTER DIAGNOSIS AT A REPAIR SHOP WITH TESTING SYSTEM THE FAULT READS ABS HYDRAULIC ASSEMBLY IS DEFECTIVE. THE SHOP STATED THAT SINCE THE CAR WAS A 2012 I SHOULD CONTACT THE MITSUBISHI DEALERSHIP TO INVESTIGATE A RECALL FOR THE ABS UNIT. THE DEALERSHIP STATED THAT RECALLS FOR THE ABS UNIT INVOLVED 2006-2009. SINCE THIS IS A SAFETY FEATURE I FEEL A COMPLAINT IS ... Read more
MITSUBISHI MONTERO SPORT (2000) - ELECTRICAL SYSTEM Aug 5, 2016
Incident date: Jun 19, 2016
ALTERNATOR SEND OVERCHARGE TO BATTERY IT MAKE BLOW FUSES AND AFFECTED THE SENSORS AT THE AUTOMATIC TRANSMISSION WAS DRVING TO MY DAUGTHER HOUSE AROUND 1,5 HRS TO GO
MITSUBISHI MONTERO SPORT (2000) - UNKNOWN OR OTHER Aug 5, 2016
Incident date: Jun 19, 2016
ALTERNATOR SEND OVERCHARGE TO BATTERY IT MAKE BLOW FUSES AND AFFECTED THE SENSORS AT THE AUTOMATIC TRANSMISSION WAS DRVING TO MY DAUGTHER HOUSE AROUND 1,5 HRS TO GO
MITSUBISHI MONTERO SPORT (2001) - UNKNOWN OR OTHER Aug 4, 2016
Incident date: Aug 4, 2016
FRAME IS RUSTING TO A POINT WHERE IT'S BECOMING UNSAFE TO DRIVE. WHILE DRIVING THE CAR TENDS TO SHIFT BACK AND FORTH IN THE REAR. A SERVICE REPRESENTATIVE POINTED OUT THE ALMOST RUSTED THROUGH FRAME NEAR THE DRIVERS SIDE REAR WHEEL.
MITSUBISHI MIRAGE (2015) - VEHICLE SPEED CONTROL Aug 3, 2016
Incident date: Jul 24, 2016
TL* THE CONTACT OWNED A 2015 MITSUBISHI MIRAGE. WHILE REVERSING THE VEHICLE AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED BACKWARDS AT FULL SPEED. AS A RESULT, THE VEHICLE WENT OVER A RAVINE AND CRASHED INTO TREES. THE CONTACT LOST CONSCIOUSNESS AND WAS AWAKENED IN THE REAR SEAT OF THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BOTH KNEES, CHEST, AND LOWER BACK THAT REQUI... Read more
Crash 1 injured
MITSUBISHI LANCER (2009) - ELECTRICAL SYSTEM Aug 3, 2016
Incident date: Jul 15, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UN... Read more
MITSUBISHI LANCER (2009) - EXTERIOR LIGHTING:HEADLIGHTS Aug 3, 2016
Incident date: Jul 15, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UN... Read more
MITSUBISHI MIRAGE (2015) - AIR BAGS Aug 2, 2016
Incident date: Jul 31, 2016
TL* THE CONTACT OWNED A 2015 MITSUBISHI MIRAGE. WHILE DRIVING 35 MPH, ANOTHER VEHICLE ATTEMPTED TO MERGE INTO THE CONTACT'S LANE AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE ROLLED OVER MULTIPLE TIMES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED JAW, KNEE, SHOULDER, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE RE... Read more
Crash 1 injured
MITSUBISHI RAIDER (2007) - AIR BAGS Aug 2, 2016
Incident date: Jul 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE UNABLE TO INDICATE A TIME FRAME THAT THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MITSUBISHI LANCER (2006) - AIR BAGS Aug 1, 2016
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AIR BAG WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. THE MANUFACTURER WAS NOT MADE AWA... Read more
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Jul 28, 2016
Incident date: Jan 3, 2012
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. WHILE DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD AT VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED NUMEROUS TIMES BEFORE IT OPERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE MASTER AND BOOSTER WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT R... Read more
MITSUBISHI LANCER (2009) - EXTERIOR LIGHTING Jul 28, 2016
Incident date: Jul 9, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 40 MPH AT NIGHT, THE HEADLIGHTS ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED WHENEVER THE HEADLIGHTS WERE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE HEADLIGHT ELECTRONIC CONTROL UNIT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED I... Read more
MITSUBISHI OUTLANDER SPORT (2011) - SEAT BELTS Jul 26, 2016
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO SECURE PROPERLY, WAS LOOSELY CONNECTED, AND FAILED TO RETRACT WHEN NECESSARY. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
MITSUBISHI ECLIPSE (2009) - STRUCTURE:BODY Jul 25, 2016
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD PROTRUDED OUT TOWARDS THE FRONT PASSENGER SEAT. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE FRONT SEAT PASSENGER COULD BE INJURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more
MITSUBISHI RAIDER (2007) - AIR BAGS Jul 25, 2016
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABL... Read more
MITSUBISHI OUTLANDER (2010) - SERVICE BRAKES Jul 24, 2016
Incident date: Jul 18, 2016
VEHICLE DISPLAYS ABS/ASC WARNING/SERVICE REQUIRED. MY MECHANIC SAYS IT'S THE ABS PUMP, WHICH WILL COST OVER $2000 IN PARTS/LABOR TO REPLACE. ACCORDING TO SOMEONE WHO WORKS AT A LOCAL MITSUBISHI DEALER, THE 2010 ABS PUMPS ARE FLAWED - MANY VEHICLES HAVE HAD THE PUMP REPLACED. MY MECHANIC SAID IT'S SAFE TO DRIVE, BUT ADVISES TO TAKE EXTRA CARE IN HEAVY RAIN/SNOW/ICE. MEANWHILE THE SERVICE LIGHT ... Read more
MITSUBISHI MIRAGE (1998) - ENGINE Jul 22, 2016
Incident date: Jul 18, 2016
MY MIRAGE HAS LESS THAN 72,000 MILES ON IT. WITHOUT SYMPTOMS OR WARNING, THE CAR OVERHEATED AND DESTROYED TWO HEAD GASKETS AND POSSIBLY BROKE THE PLATE. THAT'S CATASROPHIC DAMAGE! IT'S BEEN WELL MAINTAINED AND HARDLY DRIVEN. AT LESS THAN 72,000 MILES IT WILL COST MORE TO REPAIR THAN IT'S WORTH. THERE WAS NO INDICATION WHATSOEVER! IT JUST DIED ON THE FREEWAY, GOING 70 MILES AN HOUR. THE RADIATOR... Read more
MITSUBISHI ENDEAVOR (2004) - AIR BAGS Jul 22, 2016
Incident date: Jun 21, 2016
PASSENGER AIRBAG FAILURE. SRS LIGHT ON. DEALER VERIFIED FAILURE. NO VEHICLE ACCIDENT OR CONTACT.
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