Consumer Safety Complaints

Incident date: May 1, 2016

TOOK MY VEHICLE IN ON A RECALL IT WAS HESITATING WHEN YOU ENTERED THE FREEWAY OR EVEN TAKING OFF FROM RED LIGHT THE PROBLEM STILL EXIST THIS ISSUE NEED TO FIXED IT IS A SAFETY CONCERN FOR MYSELF ALSO OTHERS ON THE ROAD ALSO MY CAR GIVE OFF FALSE FUEL READINGS BRAKES ARE HORRIBLE PLEASE SOMEONE HELP...

Incident date: May 1, 2016

TOOK MY VEHICLE IN ON A RECALL IT WAS HESITATING WHEN YOU ENTERED THE FREEWAY OR EVEN TAKING OFF FROM RED LIGHT THE PROBLEM STILL EXIST THIS ISSUE NEED TO FIXED IT IS A SAFETY CONCERN FOR MYSELF ALSO OTHERS ON THE ROAD ALSO MY CAR GIVE OFF FALSE FUEL READINGS BRAKES ARE HORRIBLE PLEASE SOMEONE HELP...

Incident date: Sep 9, 2015

THE CONTROL KNOB FOR THE A/C TO HEAT FREEZES SO THAT IT CANNOT BE TURNED. REPAIRS COST AROUND $900.

Incident date: Sep 10, 2014

TAIL LIGHTS WORK SPORADICALLY. SOMETIMES THEY WORK, SOMETIMES THEY DON'T. THE MOTOR FAN IS ON ALL THE TIME. PROBLEM IS A AN ELECTRICAL SWITCH BOARD. THEY HAD A RECALL ON IT IN AUSTRALIA.

Incident date: Sep 10, 2014

TAIL LIGHTS WORK SPORADICALLY. SOMETIMES THEY WORK, SOMETIMES THEY DON'T. THE MOTOR FAN IS ON ALL THE TIME. PROBLEM IS A AN ELECTRICAL SWITCH BOARD. THEY HAD A RECALL ON IT IN AUSTRALIA.

Incident date: Sep 21, 2016

DEALER DIDN'T FIX PARTS,BUT THAY SAID THAT THAY REPLACED,(CROSSMEMBER ,BUT THIS PART IS NOT AVAILABLE YET I ALREADY CHECKED) .AFTER SERVICE MY CAR WAS BROKEN BY DEALER(STEERING WHEEL VERY HARD TO MOVE, AND THEY WANT ME FOR PAY FOR THIS FIX IT WAS HAPPEND ON THE MITSUBISHI DEALER PARKING 1119 S.MILWAUKEE AVE LIBERTYVILLE IL 60048 ).I HAVE BEEN WAITING FOR 3 DAYS ON MY CAR FOR WHAT?SAFETY RECALL ??... Read more

Incident date: Sep 30, 2015

TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. WHILE DRIVING 5 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER VACUUM ACCUMULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: ... Read more

Incident date: Sep 17, 2016

EXPERIENCING A PROBLEM WITH AN ELECTRONIC CONTROL UNITS RELATED TO HEADLIGHT OUTAGE, CAUSING FAILURE OF BOTH FRONT HEADLIGHTS, DAYTIME RUNNING LIGHTS AND HI-BEAM LIGHTS. BEGAN WITH SPONTANEOUS YET INFREQUENT HESISTATION-BLINKING ON/OFF OF DRIVER-SIDE HEADLAMP WHEN NIGHTTIME LIGHTS FIRST USED IN THE EVENING, ESPECIALLY WHILE VEHICLE WAS IN MOTION. THIS EVENTUALLY LEAD INCREASED TO TOTAL OUTAGE OF... Read more

Incident date: Sep 17, 2016

EXPERIENCING A PROBLEM WITH AN ELECTRONIC CONTROL UNITS RELATED TO HEADLIGHT OUTAGE, CAUSING FAILURE OF BOTH FRONT HEADLIGHTS, DAYTIME RUNNING LIGHTS AND HI-BEAM LIGHTS. BEGAN WITH SPONTANEOUS YET INFREQUENT HESISTATION-BLINKING ON/OFF OF DRIVER-SIDE HEADLAMP WHEN NIGHTTIME LIGHTS FIRST USED IN THE EVENING, ESPECIALLY WHILE VEHICLE WAS IN MOTION. THIS EVENTUALLY LEAD INCREASED TO TOTAL OUTAGE OF... Read more

Incident date: Sep 15, 2016

TL* THE CONTACT OWNS A 2010 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE WHEN IT WAS REFUELED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER PIPE WAS LEAKING AND FRACTURED DUE TO CORROSION. THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN... Read more

Incident date: Sep 20, 2016

TAKATA RECALL POSTED RECALL DATE OF MAY 22, 2015 TODAY'S DATE SEPTEMBER 20, 2016 INCOMPLETE RECALL, I HAVE BEEN INFORMED BY MY MECHANIC HAT MY BRAKES ARE UNSAFE AS A RESULT HE LOOKED TO SEE IF THERE IS A OPEN RECALL AND FOUND THE RECALL FOR ABS HYDROLOGICA UNIT BUT AFTER OVER A YEAR IT IS STILL INCOMPLETE. NO ACCIDENT HAS ACURED BUT MAY HAPPEN SOON IF NOT FIXED.

Incident date: Sep 17, 2016

I WAS DRIVING ON FREEWAY IN THE CENTER LANE SWITCHED TO LEFT LANE AND CAR IMMEDIATELY AND VIOLENTLY JERKED LEFT AND I HAD TO USE STRUGGLE TO KEEP THE CAR FROM VEERING OFF THE ROAD. I HAVE GONE THROUGH 4 SETS OF TIRES CAR HAS BEEN ALIGNED 5 TIMES AND IT WILL NOT STEER STRAIGHT AND REQUIRES IMMENSE EFFORT JUST TO KEEP IT ON THE ROAD WHENEVER THE CROWN OF THE ROAD IS ON THE LEFT. THIS IS A KNOWN ISSU... Read more

Incident date: Jul 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T... Read more

Incident date: Sep 3, 2016

09/02/2016... TOOK MY VEHICLE TO THE DEALER TO PERFORM SERVICE FOR A RECALL ABOUT THE OUTLANDER HESITATING AT SLOW SPEEDS AND WHEN ACCELERATING FROM A STOP. I AM STILL EXPERIENCING THE PROBLEM. I ASKED THE DEALER AFTER THE SERVICE, DID THAT FIX THE PROBLEM. HE SAID I HOPE SO, I DON'T KNOW WHAT ELSE TO DO. PLEASE LOOK INTO THIS. I WOULD LIKE TO KNOW THAT WHEN I NEED MY CAR TO GO......IT WILL GO!!

Incident date: Sep 12, 2016

TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE HEADLIGHTS AND TAIL LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WERE VERY DIM AND WOULD TURN ON AND OFF INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 142,000.

Incident date: Jul 15, 2016

TL* THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A... Read more

Incident date: May 24, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI... Read more

Incident date: Sep 12, 2016

BRAKES WILL INTERMITTEDLY NOT RESPOND TO THE BRAKE PEDAL BEING DEPRESSED. CAR HAS NOW BEEN INVOLVED IN TWO REAR END COLLISIONS IN 3 MONTHS. REPAIR SHOP CANNOT DUPLICATE THE PROBLEM DESCRIBED. CAR WAS GOING 25 MPH BOTH TIMES IN TWO CITIES WHEN THE CAR FAILED TO BRAKE.

Crash

Incident date: Jun 23, 2016

TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) WAS RECEIVED ON JUNE 23, 2016 REGARDING CORROSION AFFECTING THE CONTROL ARM. THE CONTACT STATED THAT THE EXHAUST SYSTEM CORRODED AND MADE NOISE. THE DEALER DIAGNOSED THAT THE EXHAUST FELL OUTSIDE OF THE SCOPE OF THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF ... Read more

Incident date: Jun 23, 2016

TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) WAS RECEIVED ON JUNE 23, 2016 REGARDING CORROSION AFFECTING THE CONTROL ARM. THE CONTACT STATED THAT THE EXHAUST SYSTEM CORRODED AND MADE NOISE. THE DEALER DIAGNOSED THAT THE EXHAUST FELL OUTSIDE OF THE SCOPE OF THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF ... Read more

Incident date: Sep 13, 2016

TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. WHILE FILLING THE VEHICLE WITH FUEL, THE FUEL LEAKED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V065000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 178,000. UPDATED 11/01/16*LJ *TR ... Read more

Incident date: Sep 9, 2016

OUTLANDER SPORT 2015, PURCHASED IN FEB. 2016. STARTED CAR, PUT IN REVERSE, CAR STOPPED DEAD. LIGHT ON DASHBOARD STATED "ELECTRICAL SYSTEM SERVICE REQUIRED", SYMBOL OF A RED SUV WITH A RED X ON IT, & GREEN CHECK ENGINE LIGHT. TOWED TO LANCASTER MITSUBISHI, THEY STATED NOTHING WRONG WITH CAR, EVEN THOUGH THEY HAD TO PUSH VEHICLE INTO GARAGE. IT WORKS NOW. FOR HOW LONG?? HAVE NOT BEEN TOLD WHAT... Read more

Incident date: Sep 10, 2016

TL* THE CONTACT OWNS A 2003 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND WHILE MAKING A RIGHT TURN, THE DRIVER SIDE TIE ROD SUDDENLY FRACTURED RENDERING THE VEHICLE NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 193,200.

Incident date: Aug 27, 2016

I AM REFERRING TO A WELL KNOWN "STICKY HVAC MIX DOOR" ISSUE IN THE MITSUBISHI OUTLANDER AND LANCER VEHICLES IN MODEL YEAR 2003 (PERHAPS AMONG OTHER YEARS AND MODELS). THIS ISSUE CAN RESULT IN AN INABILITY TO DEFROST THE WINDSHIELD DURING COLD WEATHER DRIVING. I HAVE HAD THE "STICKY" ISSUE FOR SOME TIME, WHICH, WHILE IT WAS DIFFICULT TO TURN THE KNOB, WAS NOT A HUGE ISSUE. HOWEVER, RECENTLY WHIL... Read more

Incident date: Jul 24, 2015

2014 MITSUBISHI MIRAGE. ATTORNEY REPRESENTING CONSUMER REQUESTS INFORMATION ON VEHICLE AIRBAG SYSTEM FAILURE. *SMD ACCORDING TO THE LETTER, THE CONSUMER WAS INJURED DUE TO AIR BAG FAILURE. *JB

1 injured

Incident date: Sep 8, 2016

EVER SENSE I HAVE PURCHASED THIS VEHICLE IT HAS HAD A NOISE IN THE FRONT. IT SOUNDS AS IF IT IS COMING FROM THE CONTROL ARM. WHEN IT STARTED GETTING WORSE I CALLED TO TELL THE GUY I BOUGHT IT FROM AND HE SAID THERE WAS A LOT OF PEOPLE THINKING THIS, BUT IT IS JUST A NOISE FROM THE BOTTOM OF THE CAR. THIS ONLY HAPPENS IN REVERSE AND IT SOUNDS LIKE A POPPING NOISE COMING FROM THE BOTTOM PASSENGER TI... Read more

Incident date: Sep 8, 2016

EVER SENSE I HAVE PURCHASED THIS VEHICLE IT HAS HAD A NOISE IN THE FRONT. IT SOUNDS AS IF IT IS COMING FROM THE CONTROL ARM. WHEN IT STARTED GETTING WORSE I CALLED TO TELL THE GUY I BOUGHT IT FROM AND HE SAID THERE WAS A LOT OF PEOPLE THINKING THIS, BUT IT IS JUST A NOISE FROM THE BOTTOM OF THE CAR. THIS ONLY HAPPENS IN REVERSE AND IT SOUNDS LIKE A POPPING NOISE COMING FROM THE BOTTOM PASSENGER TI... Read more

Incident date: Sep 8, 2016

EVER SENSE I HAVE PURCHASED THIS VEHICLE IT HAS HAD A NOISE IN THE FRONT. IT SOUNDS AS IF IT IS COMING FROM THE CONTROL ARM. WHEN IT STARTED GETTING WORSE I CALLED TO TELL THE GUY I BOUGHT IT FROM AND HE SAID THERE WAS A LOT OF PEOPLE THINKING THIS, BUT IT IS JUST A NOISE FROM THE BOTTOM OF THE CAR. THIS ONLY HAPPENS IN REVERSE AND IT SOUNDS LIKE A POPPING NOISE COMING FROM THE BOTTOM PASSENGER TI... Read more

Incident date: Sep 7, 2016

ON WED. SEPTEMBER 7, 2016, AVIS RENT A CAR AT HOBBY AIRPORT IN HOUSTON, TX RENTED THIS VEHICLE TO ME WITH AN OPEN SAFETY RECALL. I DIDN'T REALIZE IT UNTIL ~15 MINUTES AFTER I LEFT THE AIRPORT AND THE TIRE BLEW OUT ON THE FREEWAY. ONCE I WAS ABLE TO SAFELY GET OFF THE FREEWAY, I PULLED INTO A GAS STATION AND INSPECTED THE CAR. FINDINGS INCLUDE: 1) LOW TIRE GAUGE LIGHT ON (AFTER LEAVING THE AIRPO... Read more

Incident date: Sep 8, 2016

THE SRS LIGHT ON DASHBOARD IS ON.I WANT TO KNOW IF THERE IS A RECALL FROM THE MANUFACTURER TAKATA ON THE AIR BAGS.

Incident date: Sep 8, 2016

THE SRS LIGHT ON DASHBOARD IS ON.I WANT TO KNOW IF THERE IS A RECALL FROM THE MANUFACTURER TAKATA ON THE AIR BAGS.

Incident date: Aug 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V334000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. P... Read more

Incident date: Aug 25, 2016

TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO BE INSPECTED FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE TECHNICIAN INFORMED THAT THE FRONT CROSS MEMBER WAS CORRODED AND NEEDED TO BE REPLACED HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more

Incident date: Sep 6, 2016

TL* THE CONTACT OWNS A 2015 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 5 MPH, THE CELLULAR TELEPHONE WAS CONNECTED TO THE CIGARETTE OUTLET FOR CHARGING. THE AREA NEAR THE RADIO AND CIGARETTE LIGHTER BECAME VERY HOT. THE CONTACT UNPLUGGED THE CHARGER FROM THE CIGARETTE LIGHTER FOR IT TO COOL OFF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE V... Read more

Incident date: Jul 1, 2016

TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT STATED THAT THE DRIVER SIDE PASSENGER REAR SEAT BELT FAILED TO RETRACT PROPERLY. THE CONTACT HAD TO MANUALLY UNLOCK THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Incident date: Mar 1, 2016

FRONT CROSS MEMBERS AND LOWER CONTROL ARM RECALL. THIS CROSSBAR HAS BEEN RECALLED AND I HAVE BEEN HAVING TROUBLE FOR 6 TO 8 MONTHS NOW. TODAY 9-7-16, I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL. I WAS DOING ABOUT 40 MPH AND THE STEERING WHEEL STARTS SHAKING, I SLOWED DOWN AND STOPPED AND THEN GOT BACK UP TO 30 MPH AND THE SHAKING CAME BACK, I DID THIS 3 OR 4 TIMES. I HAVE HAD IN TH... Read more

Incident date: Sep 1, 2016

TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. WHILE DRIVING 70 MPH, THE CONTACT STRUCK AN ANIMAL AND LOST CONTROL OF THE VEHICLE. THE CONTACT STRUCK A GUARDRAIL AND THE VEHICLE FLIPPED OVER SEVERAL TIMES BEFORE LANDING IN AN EMBANKMENT. THE CONTACT STATED THAT THE CURTAIN AIR BAGS DEPLOYED ON THE DRIVER SIDE. ALL THE OTHER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAIN... Read more

Crash 1 injured

Incident date: Jul 20, 2016

TL* THE CONTACT OWNS A 2002 MITSUBISHI MONTERO. WHILE DRIVING 5 MPH, AN ABNORMAL SCREECHING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V254001 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Incident date: Sep 3, 2016

RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFT... Read more

Crash 1 injured

Incident date: Sep 3, 2016

RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFT... Read more

Crash 1 injured

Incident date: Sep 3, 2016

RESPECTFULLY, WE BOUGHT OUR BRAND NEW 2016 OUTLANDER FROM THE DEALERSHIP THIS MAY. MY WIFE REAR ENDED A CAR LESS THAN A MONTH LATER ON THE HIGHWAY. SHE SAID THE CAR DIDN'T STOP WHEN SHE HIT THE BRAKES AND THAT THE BRAKES DON'T WORK. THE CAR WAS REPAIRED BY GEICO FOR $20K DAMAGE PAID AND SHE SAID SHE WASN'T DRIVING IT ANYMORE. SHE HAD MULTIPLE INJURIES FROM THE AIRBAGS AND SAW THE DOCTOR. AFT... Read more

Crash 1 injured

Incident date: Jun 6, 2016

TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR CROSS MEMBER FRACTURED DUE TO CORROSION WHILE THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE RECALL ONLY COVERED THE FRONT CROSS MEMBER. THE MANUFACTURER WAS NOTIFIED OF TH... Read more

Incident date: Aug 1, 2016

TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR CENTER SEAT BELT JAMMED AND GOT STUCK IN THE BUCKLE. THE SEAT BELT HAD TO BE CUT TO REMOVE THE PASSENGER. THE DEALER STATED THAT THE CONTACT WAS THE REASON FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.

Incident date: Aug 22, 2016

TL* THE CONTACT OWNS A 2002 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE RPM'S IDLED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Incident date: Aug 22, 2016

TL* THE CONTACT OWNS A 2002 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE RPM'S IDLED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Incident date: Feb 5, 2016

SLAVE CYLINDER INTERNAL AND THERE SHOULD BE A RECALL BECAUSE THERE ARE SEVERAL COMPLAINTS ABOUT THESE INTERNAL SLAVE CYLINDERS IN THESE MODEL YEARS BEFORE MITSUBISHI REALIZED THEY NEEDED TO MAKE THEM EXTERNAL. HAVING TO REPLACE THEM IS EXTREMELY EXPENSIVE AND REQUIRES NEW CLUTCH, PRESSURE PLATE AND ALL OTHER COMPONENTS BECAUSE OF THE FLUID THE CYLINDER LEAKS ALL OVER THE INSIDE OF THE TRANSMISSION... Read more

Incident date: Aug 29, 2016

AFTER ABOUT 35,000 MILES A WARNING LIGHT CAME UP SAYING ASC SERVICE REQUIRED. AFTER FURTHER INSPECTION IT TURNED OUT TO BE THAT THE AWD PUMP WAS OUT. THE LIGHT COMES ON MEANWHILE I DRIVE AROUND.

Incident date: Aug 3, 2016

I DO NOT HAVE AN AUTO LIGHT FUNCTION ON THE VEHICLE BUT THE LIGHTS WILL RANDOMLY COME ON, EVEN THOUGH THE SWITCH IS TURNED TO OFF. WHEN THIS HAPPENS MY TURN SIGNALS DO NOT WORK AT ALL. I TOOK THE VEHICLE TO THE DEALERSHIP SINCE IT IS UNDER WARRANTY, BUT BECAUSE THE LIGHTS AND TURN SIGNALS WERE WORKING AT THAT MOMENT THEY DID NOT DO ANYTHING BECAUSE THEY COULD NOT DIAGNOSE A PROBLEM (DESPITE MY S... Read more

Incident date: Mar 10, 2016

TL* THE CONTACT OWNS A 2015 MITSUBISHI MIRAGE. WHILE APPROACHING A STOP, THE VEHICLE FELT AS THOUGH IT LUNGED FORWARD AND JERKED VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THERE WAS CONCERN THAT THE LOW REVERSE BRAKE COULD RE-ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,500.

Incident date: Mar 10, 2016

TL* THE CONTACT OWNS A 2015 MITSUBISHI MIRAGE. WHILE APPROACHING A STOP, THE VEHICLE FELT AS THOUGH IT LUNGED FORWARD AND JERKED VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THERE WAS CONCERN THAT THE LOW REVERSE BRAKE COULD RE-ENGAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,500.

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog