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Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,474 complaints for MITSUBISHI

MITSUBISHI OUTLANDER (2005) - SUSPENSION Dec 14, 2016
Incident date: Nov 22, 2013
TL* THE CONTACT OWNED A 2005 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A SCRAP YARD. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE FAILUR... Read more
Crash
MITSUBISHI OUTLANDER (2015) - POWER TRAIN Dec 14, 2016
Incident date: Oct 25, 2016
HI TO WHOM IT MAY CONCERN MITSUBISHI RECALLED OUR 2015 OUTLANDER FOR DEFECTIVE CVT TRANSMISSION, WE TOOK IT TO THE DEALERSHIP WORKSHOP, WERE THEY UPGRADE OR FIXED ALTHOUGH AFTER FEW DAYS, WE TRIED MANY TIMES TO RUN THE CAR ON CVT, BUT ITS USELESS, NOISE, DELAYED BUMPY ACCELERATION, THE CAR IS NOT SAFE AND RELIABLE.
MITSUBISHI LANCER (2010) - VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR Dec 13, 2016
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER ACTUATOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED AND THE MOTOR FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
MITSUBISHI LANCER RALLIART (2012) - POWER TRAIN Dec 13, 2016
Incident date: Dec 12, 2016
TL* THE CONTACT OWNS A 2012 MITSUBISHI LANCER RALLIART. WHILE DRIVING APPROXIMATELY 20 TO 65 MPH AND CHANGING LANES, THE CONTACT ATTEMPTED TO DOWNSHIFT FROM SIXTH TO FIFTH GEAR; HOWEVER, THE GEAR SHIFTER FAILED. THE INSTRUMENT PANEL DISPLAYED "TRANSMISSION SERVICE, CHECK ENGINE LIGHT". THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FORK SHIFTER FRACTURED. THE VEHICLE WAS NOT ... Read more
MITSUBISHI RAIDER (2006) - AIR BAGS Dec 12, 2016
Incident date: Jul 15, 2016
"TAKATA RECALL" I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL, JULY OF 2016, FOR THE PASSENGER SIDE AIRBAG (MITSUBISHI HAD ALREADY REPLACED THE DRIVER SIDE AIRBAG OVER A YEAR AGO. I CALLED OUR MITSUBISHI DEALERSHIP @ 1-850-785-1591, TO SET UP AN APPOINTMENT TO REPLACE THE AIRBAG. I WAS TOLD THEY WERE NOT YET AVAILABLE, & THAT WE WOULD BE NOTIFIED WHEN THEY WERE. WE STOPPED BY THE DEALERSHIP ON 10-... Read more
MITSUBISHI RAIDER (2007) - AIR BAGS Dec 9, 2016
Incident date: Jul 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
MITSUBISHI OUTLANDER (2003) - SUSPENSION Dec 9, 2016
Incident date: Dec 9, 2016
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE REAR SUSPENSION AND CROSS MEMBER WERE CORRODED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT A TRAVEL-ARM HUBBERING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
MITSUBISHI RAIDER (2007) - AIR BAGS Dec 9, 2016
Incident date: Jul 21, 2016
"TAKATA RECALL" I RECEIVED A SAFEY RECALL BACK IN JULY 2016. IT STATED THE PART IS NOT CURRENTLY AVAILABLE BUT IT ALSO STATES IF YOU HAVE ALREADY ENCOUNTERED A PROBLEM WITH THE FRONT PASSENGER AIR BAG INFLATOR AND HAD THE AIR BAG REPLACED AS A RESULT OF THIS SPECIFIC CONDITION AND HAVE PAID FOR THE REPAIR, SEND THEM PROOF OF PAYMENT FOR REIMBURSEMENT CONSIDERATION. THIS MAKES ME THINK THEIR IS ... Read more
MITSUBISHI LANCER EVOLUTION (2011) - FUEL/PROPULSION SYSTEM Dec 8, 2016
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2011 MITSUBISHI LANCER EVOLUTION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR WHILE THE VEHICLE WAS OPERATED AT ANY SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
MITSUBISHI LANCER (2010) - STRUCTURE:BODY Dec 8, 2016
Incident date: Dec 1, 2015
MY LANCER IS TOTAL WHITE AND THE PAINT IS COMING COMPLETELY OFF BY ITSELF WHERE YOU COULD SEE THE METAL, IT IS LIKE IF THE PAINT NEVER ADHERED TO THE METAL OF THE CAR. THIS IS HAPPENING IN FRONT AND BACK OF THE ROOF, WHERE THE ROOF MEETS THE BACK PANEL, AND ON THE LEDGE OF THE DOORS WHERE THE CRYSTAL GOES IN AND AT THE BEGINNING OF THE FRONT HUT OF THE CAR. I HAVE SEEN A FEW CARS WITH THE SAME C... Read more
MITSUBISHI OUTLANDER (2007) - SUSPENSION Dec 6, 2016
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MITSUBISHI RAIDER (2007) - AIR BAGS Dec 5, 2016
Incident date: Jul 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) WAS RECEIVED IN JULY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVI... Read more
MITSUBISHI OUTLANDER (2015) - ENGINE Dec 4, 2016
Incident date: Nov 20, 2016
MY VEHICLE IS STILL LOSING POWER EVEN AFTER THE RECALL PROBLEM STILL EXIST HESITATE WHEN I TAKE OFF ALSO UPON ENTERING THE FREEWAY VERY SLOW TAKE OFF AND FROM RED LIGHTS IM AFRAID OF A SEROIUS ACCIDENT ALSO MY GAS GAUGE IS NOT WORKING FALSE READINGS PLEASE PLEASE HELP
MITSUBISHI OUTLANDER (2015) - FUEL/PROPULSION SYSTEM Dec 4, 2016
Incident date: Nov 20, 2016
MY VEHICLE IS STILL LOSING POWER EVEN AFTER THE RECALL PROBLEM STILL EXIST HESITATE WHEN I TAKE OFF ALSO UPON ENTERING THE FREEWAY VERY SLOW TAKE OFF AND FROM RED LIGHTS IM AFRAID OF A SEROIUS ACCIDENT ALSO MY GAS GAUGE IS NOT WORKING FALSE READINGS PLEASE PLEASE HELP
MITSUBISHI OUTLANDER (2015) - POWER TRAIN Dec 4, 2016
Incident date: Nov 10, 2015
CVT HESITATION WHICH HAS CAUSED SEVERAL ACCIDENT MISSES.THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND IN A TAKE OFF MOTION. THIS HAPPENS CONSTANTLY.
MITSUBISHI ECLIPSE (2006) - SERVICE BRAKES Dec 4, 2016
Incident date: Sep 15, 2015
RECEIVED RECALL INFORMED NO PARTS HAVE BEEN AVAILABLE TO FIX THE BRAKES. I'VE HAD THE CAR FOR 2 YEARS BRAKES HAVE ALWAYS BEEN MUSHY NO ACCIDENTS YET AND STILL CAN'T FIND ANYONE AROUND TO REPAIR
MITSUBISHI LANCER EVO (2008) - POWER TRAIN Dec 3, 2016
Incident date: Aug 8, 2016
ACD/ACY RECALL. I PURCHASED MY 2008 EVO WITH 95000 MILES ON IT. SHORTLY AFTER I BOUGHT THE VEHICLE I WAS HAVING ISSUES WITH IT RUNNING LEAN AND MY AYC SERVICE LIGHT APPEARED ON THE DASH. I THEN TOOK THE VEHICLE TO THE DEALERSHIP WITH 96000 MILES ON THE CAR IN HOPES FOR THEM TO HELP ME FIX THESE ISSUES WITH MY CAR AND YET THERE WAS NO HELP AT ALL. SO THEN I WENT ON MY WAY AND I HAD ANOTHER DEALERS... Read more
MITSUBISHI MIRAGE (2014) - ENGINE Dec 2, 2016
Incident date: Dec 2, 2016
IMPOSSIBLE TO REACH MANUFACTURER'S ADVERTISED FUEL MILEAGE. NO MATTER THE WEATHER, TIRE PRESSURE, POWER TO ACCESSORIES, NOTHING. ABSOLUTELY IMPOSSIBLE. I BOUGHT THE CAR BECAUSE OF THE MILEAGE ADVERTISED BY MITSUBISHI, AND I RARELY GET OVER 30MPG IN MIXED DRIVING. VEHICLE ALWAYS HAS SYNTHETIC OIL CHANGED REGULARLY, AND IS WELL MAINTAINED. WAS ADVERTISED AS 39MPG CITY AND 41 HIGHWAY. *TR
MITSUBISHI MIRAGE (2014) - FUEL/PROPULSION SYSTEM Dec 2, 2016
Incident date: Dec 2, 2016
IMPOSSIBLE TO REACH MANUFACTURER'S ADVERTISED FUEL MILEAGE. NO MATTER THE WEATHER, TIRE PRESSURE, POWER TO ACCESSORIES, NOTHING. ABSOLUTELY IMPOSSIBLE. I BOUGHT THE CAR BECAUSE OF THE MILEAGE ADVERTISED BY MITSUBISHI, AND I RARELY GET OVER 30MPG IN MIXED DRIVING. VEHICLE ALWAYS HAS SYNTHETIC OIL CHANGED REGULARLY, AND IS WELL MAINTAINED. WAS ADVERTISED AS 39MPG CITY AND 41 HIGHWAY. *TR
MITSUBISHI MIRAGE (2014) - POWER TRAIN Dec 2, 2016
Incident date: Dec 2, 2016
IMPOSSIBLE TO REACH MANUFACTURER'S ADVERTISED FUEL MILEAGE. NO MATTER THE WEATHER, TIRE PRESSURE, POWER TO ACCESSORIES, NOTHING. ABSOLUTELY IMPOSSIBLE. I BOUGHT THE CAR BECAUSE OF THE MILEAGE ADVERTISED BY MITSUBISHI, AND I RARELY GET OVER 30MPG IN MIXED DRIVING. VEHICLE ALWAYS HAS SYNTHETIC OIL CHANGED REGULARLY, AND IS WELL MAINTAINED. WAS ADVERTISED AS 39MPG CITY AND 41 HIGHWAY. *TR
MITSUBISHI LANCER (2003) - SUSPENSION Dec 1, 2016
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2003 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT UPDATED 7/... Read more
MITSUBISHI OUTLANDER (2003) - SUSPENSION Nov 30, 2016
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000(SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MITSUBISHI LANCER (2002) - SUSPENSION Nov 30, 2016
Incident date: Nov 14, 2016
TL* THE CONTACT OWNS A 2002 MITSUBISHI LANCER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPE... Read more
MITSUBISHI LANCER (2004) - SUSPENSION Nov 29, 2016
Incident date: Jan 11, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. WHILE DRIVING 25 MPH, THE VEHICLE INDEPENDENTLY STOPPED ON A TRAIN TRACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME, STEERING CONTROL ARM, AND TIE ROD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
MITSUBISHI LANCER (2004) - STEERING Nov 29, 2016
Incident date: Jan 11, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. WHILE DRIVING 25 MPH, THE VEHICLE INDEPENDENTLY STOPPED ON A TRAIN TRACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME, STEERING CONTROL ARM, AND TIE ROD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
MITSUBISHI OUTLANDER (2006) - SUSPENSION Nov 29, 2016
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MITSUBISHI MONTERO (2002) - ELECTRICAL SYSTEM Nov 29, 2016
Incident date: Jan 21, 2011
THE CLUSTER WAS REPAIRED IN THE MONTERO BUT IT ONLY WORKS ONCE IN AWHILE. THE PANEL WILL TELL ME EVERY NOW AND THEN IF I HAVE FUEL OR NOT. ALSO, WE HAD TO PAY TO HAVE AN ISSUE RESOLVED THAT SHOULDN'T HAVE COST US ANYTHING BECAUSE IT WAS SHOWN HERE AS A DEFECT FOR OUR MAKE AND MODEL. OUR CAR WAS LEAKING GAS, AND MITSUBISHI REFUSED TO FIX IT, AT THEIR EXPENSE, EVEN THOUGH IT WAS LISTED HERE AND T... Read more
MITSUBISHI MONTERO (2002) - FUEL/PROPULSION SYSTEM Nov 29, 2016
Incident date: Jan 21, 2011
THE CLUSTER WAS REPAIRED IN THE MONTERO BUT IT ONLY WORKS ONCE IN AWHILE. THE PANEL WILL TELL ME EVERY NOW AND THEN IF I HAVE FUEL OR NOT. ALSO, WE HAD TO PAY TO HAVE AN ISSUE RESOLVED THAT SHOULDN'T HAVE COST US ANYTHING BECAUSE IT WAS SHOWN HERE AS A DEFECT FOR OUR MAKE AND MODEL. OUR CAR WAS LEAKING GAS, AND MITSUBISHI REFUSED TO FIX IT, AT THEIR EXPENSE, EVEN THOUGH IT WAS LISTED HERE AND T... Read more
MITSUBISHI LANCER (2004) - UNKNOWN OR OTHER Nov 29, 2016
Incident date: Jun 15, 2015
FRONT INTERNAL BOLT ON K FRAME FOR THE FRONT A ARM BOLT BROKE FREE KNOW WAY TO FIX THIS WITH OUT CUTTING A HOLE INTO THE K FRAME . DID THIS GOING DOWN THE ROAD .
MITSUBISHI ECLIPSE (1997) - SUSPENSION Nov 28, 2016
Incident date: Nov 26, 2016
I NEVER RECEIVED A RECALL ALERT FROM THE DEALER. RIGHT NOW THE DEALER WAS SOLD TO A NEW OWNER. I WENT TO THE DEALER TO BUY A FENDER AND MY VIN NUMBER DOES NOT APPEAR IN THE MITSUBISHI COMPUTER SYSTEM HERE IN PUERTO RICO EITHER IN USA. SO I WOULD LIKE AN ADVISE. WHAT I HAVE TO DO. I HAVE ALL THE PURCHASING PAPER FROM THE DEALER AND THE BANK. A LONG TIME AGO I HAVE PROBLEM WITH THE ARM BALL JOINTS B... Read more
MITSUBISHI LANCER (2003) - SUSPENSION Nov 28, 2016
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2003 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MITSUBISHI LANCER EVOLUTION (2005) - UNKNOWN OR OTHER Nov 28, 2016
Incident date: Jun 21, 2015
WHILE DRIVING I HAD ALL 3 ACD LIGHTS COME ON. UPON FURTHER INVESTIGATING AND A TRIP TO THE DEALERSHIP I WAS TOLD MY ACD PUMP WAS BAD AND I WOULD NEED A NEW ONE. THIS IS A COMMON PROBLEM IN THESE CARS THAT STILL HASN'T BEEN FIXED WITH THE NEWER MODELS. I WAS QUOTED 2400 DOLLARS JUST FOR THE PUMP, NOT INCLUDING LABOR, AND THAT DOESN'T GUARANTEE THAT IT WON'T HAPPEN AGAIN. *TR
MITSUBISHI LANCER EVOLUTION (2005) - POWER TRAIN Nov 28, 2016
Incident date: Jun 21, 2015
WHILE DRIVING I HAD ALL 3 ACD LIGHTS COME ON. UPON FURTHER INVESTIGATING AND A TRIP TO THE DEALERSHIP I WAS TOLD MY ACD PUMP WAS BAD AND I WOULD NEED A NEW ONE. THIS IS A COMMON PROBLEM IN THESE CARS THAT STILL HASN'T BEEN FIXED WITH THE NEWER MODELS. I WAS QUOTED 2400 DOLLARS JUST FOR THE PUMP, NOT INCLUDING LABOR, AND THAT DOESN'T GUARANTEE THAT IT WON'T HAPPEN AGAIN. *TR
MITSUBISHI MONTERO (2001) - SERVICE BRAKES Nov 25, 2016
Incident date: Nov 1, 2016
ABS ACCUMULATOR FAILURE AND NOISE
MITSUBISHI LANCER EVOLUTION (2005) - SUSPENSION:FRONT:CONTROL ARM Nov 25, 2016
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER EVOLUTION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME VERY UNSTABLE AND PULLED TO THE LEFT. THE VEHICLE ALSO EXPERIENCED SEVERE OVERSTEERING WHEN TURNING. IT WAS DISCOVERED THAT THE FRONT LOWER CONTROL ARM WAS FAULTY DUE TO CORROSION AND RUSTING OF THE SUBFRAME. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) IN ... Read more
MITSUBISHI LANCER EVOLUTION (2005) - STRUCTURE:FRAME AND MEMBERS Nov 25, 2016
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER EVOLUTION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME VERY UNSTABLE AND PULLED TO THE LEFT. THE VEHICLE ALSO EXPERIENCED SEVERE OVERSTEERING WHEN TURNING. IT WAS DISCOVERED THAT THE FRONT LOWER CONTROL ARM WAS FAULTY DUE TO CORROSION AND RUSTING OF THE SUBFRAME. THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) IN ... Read more
MITSUBISHI OUTLANDER (2009) - EXTERIOR LIGHTING Nov 23, 2016
Incident date: Nov 21, 2016
I WAS DRIVING ON THE HIGHWAY AT 70 MPH AND WITHOUT WARNING BOTH OF MY LOW BEAM LIGHTS WENT OUT. I CHECKED FUSES AND THE NEXT TIME I USED THE CAR THE LIGHTS WORKED. MY WIFE USED THE CAR ONE NIGHT AND WAS DRIVING ON A DARK COUNTRY ROAD AND THE LIGHTS ONCE AGAIN WENT OUT WITHOUT WARNING. SHE WAS VERY UPSET AND RETURNED HOME IMMEDIATELY. LUCKILY SHE WAS NOT TOO FAR FROM HOME. I FOUND A RECALL FOR... Read more
MITSUBISHI OUTLANDER (2014) - VEHICLE SPEED CONTROL Nov 22, 2016
Incident date: Nov 18, 2016
ON FRIDAY, NOVEMBER 18, 2016, I WAS DRIVING MY WIFE'S 2014 MITSUBISHI OUTLANDER SPORT. AS I WAS PULLING INTO A PARKING SPOT AT THE HARRIS TEETER GROCERY STORE LOCATED AT 2019 S GLENBURNIE ROAD, NEW BERN, NC. I WAS PULLING INTO A PARKING SPOT ON THE LEFT. THEREFORE, I HAD MY FOOT ON THE BRAKE TO SLOWLY PULL INTO THE SPOT. AS I CONTINUED TO MOVE IN A FORWARD MOTION WITH MY FOOT ON THE BRAKE TO ... Read more
Crash
MITSUBISHI LANCER EVOLUTION (2005) - STEERING Nov 22, 2016
Incident date: Oct 15, 2016
LOWER CONTROL ARM LOOSE / DISCONNECTED FROM SUBFRAME, CAUSING STABILITY AND CONTROL PROBLEMS WITH THE VEHICLE RESULTING IN UNSAFE OPERATION AT ANY SPEED AND AT ANY TIME WHICH THE VEHICLE IA BEING OPERATED.THE SOCKET ON THE SUBFRAME HAS DEEP RUST AND AN IRREGULAR HOLE VISIBLE. BOB PENKHUS MITSUBISHI REFUSES TO PERFORM THE RECALL WHICH ADDRESSES THIS ISSUE OF CORROSION OF THE SUBFRAME, SPECIFICALLY ... Read more
MITSUBISHI LANCER EVOLUTION (2005) - SUSPENSION Nov 22, 2016
Incident date: Oct 15, 2016
LOWER CONTROL ARM LOOSE / DISCONNECTED FROM SUBFRAME, CAUSING STABILITY AND CONTROL PROBLEMS WITH THE VEHICLE RESULTING IN UNSAFE OPERATION AT ANY SPEED AND AT ANY TIME WHICH THE VEHICLE IA BEING OPERATED.THE SOCKET ON THE SUBFRAME HAS DEEP RUST AND AN IRREGULAR HOLE VISIBLE. BOB PENKHUS MITSUBISHI REFUSES TO PERFORM THE RECALL WHICH ADDRESSES THIS ISSUE OF CORROSION OF THE SUBFRAME, SPECIFICALLY ... Read more
MITSUBISHI RAIDER (2007) - AIR BAGS Nov 17, 2016
Incident date: Jun 1, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015 AND NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY... Read more
MITSUBISHI ECLIPSE (2008) - SERVICE BRAKES Nov 16, 2016
Incident date: Nov 15, 2016
MY 2008 ECLIPSE HAD AN OPEN RECALL ON ISSUES WITH ABS FOR OVER A YEAR. AFTER A YEAR I WAS FINALLY NOTIFIED THAT THE PARTS WERE AVAILABLE TO FIX THE ISSUE. AFTER MUCH HASSLE DEALING WITH THE LOCAL DEAL I TOOK MY CAR IN FOR REPAIR. THE SERVICE CENTER CLAIMED TO HAVE FIXED THE PROBLEM. HOWEVER NOW MY CAR IS NO LEAKING BRAKE FLUID FROM THE ABS. I CONTACTED CUSTOMER SERVICE AND WAS TOLD I NEED TO ... Read more
MITSUBISHI RAIDER (2007) - AIR BAGS Nov 16, 2016
Incident date: Nov 16, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MITSUBISHI 3000GT (1995) - VISIBILITY/WIPER Nov 16, 2016
Incident date: Jan 1, 1999
DRIVER AND PASSENGER SUNVISORS COME LOSE ALL THE TIME. SCREWS USED HAVE A STEEP THREAD, THEY COME LOSE AND VISORS FALL FROM THE ROOF. HAPPENED SINCE THE PURCHASE IN 1999.
MITSUBISHI OUTLANDER (2007) - ENGINE Nov 15, 2016
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MITSUBISHI OUTLANDER (2004) - STRUCTURE:BODY Nov 12, 2016
Incident date: Nov 1, 2016
I NOTICED EXCESSIVE PLAY IN THE LEFT FRONT OF MY CAR WHICH IS A SAFETY ISSUE SO I BROUGHT IT TO COURTESY AUTO GROUP IN SOUTH ATTLEBORO MA. AND THEY FOUND THAT IT NEEDS LOWER CONTROL ARM DUE TO CORROSION. I LOOKED UNDERNEATH THE CAR WHEN I GOT IT HOME AND FOUND SEVERE CORROSION ON THE CROSS MEMBERS AND THE CORROSION IS FROM FRONT TO BACK UNDERNEATH THE CAR AND IS BECOMING A REAL SAFETY ISSUE. I BEL... Read more
MITSUBISHI OUTLANDER SPORT (2012) - ENGINE Nov 11, 2016
Incident date: Sep 6, 2016
TAKATA RECALL WHEN DRIVING MY VEHICLE MAKES A WINING SOUND FROM THE ENGINE IN THE VEHICLE WHEN I AM DRIVING. SECOND PROBLEM IS THE MY WINDHIELD WIPER NO LONGER HOLD WATER AND IT IS LEAKING OUT COMPLETELY. THE WINDSHIELD WIPER WORKED WHEN PURCHASED AND THE ENGINE LOUD WINING NOISE JUST STARTED IN SEPTEMBER WHEN THE WINDSHIELD STOP WORKING. THE ENGINE NOISE IS WHILE BEING DRIVEN. THE WIPER JUST... Read more
MITSUBISHI OUTLANDER SPORT (2012) - VISIBILITY/WIPER Nov 11, 2016
Incident date: Sep 6, 2016
TAKATA RECALL WHEN DRIVING MY VEHICLE MAKES A WINING SOUND FROM THE ENGINE IN THE VEHICLE WHEN I AM DRIVING. SECOND PROBLEM IS THE MY WINDHIELD WIPER NO LONGER HOLD WATER AND IT IS LEAKING OUT COMPLETELY. THE WINDSHIELD WIPER WORKED WHEN PURCHASED AND THE ENGINE LOUD WINING NOISE JUST STARTED IN SEPTEMBER WHEN THE WINDSHIELD STOP WORKING. THE ENGINE NOISE IS WHILE BEING DRIVEN. THE WIPER JUST... Read more
MITSUBISHI MIRAGE (2014) - SERVICE BRAKES Nov 10, 2016
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2014 MITSUBISHI MIRAGE. WHILE DRIVING VARIOUS SPEEDS, THE FRONT BRAKES MADE LOUD NOISES AND IT WAS DIFFICULT TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,900. ...UPDATED 12/28/1... Read more
MITSUBISHI MIRAGE (2014) - SERVICE BRAKES, HYDRAULIC Nov 10, 2016
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2014 MITSUBISHI MIRAGE. WHILE DRIVING VARIOUS SPEEDS, THE FRONT BRAKES MADE LOUD NOISES AND IT WAS DIFFICULT TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,900. ...UPDATED 12/28/1... Read more
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