Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,402 complaints for MITSUBISHI

MITSUBISHI OUTLANDER SPORT (2011) — ENGINE Oct 31, 2016
Incident date: Oct 30, 2016
I WAS DRIVING ALONG ON A NORMAL CITY STREET AND ALL OF THE SUDDEN EVERY INDICATOR LIGHT BEGAN TO COME ON...FIRST THE BATTERY CHARGING SYSTEM, NEXT THE ENGINE OVERHEAT WARNING, THE ABS, THE BRAKE, THE POWER STEERING, THE AIR BAG, ETC. I BEGAN TO LOSE POWER, IDLE ROUGHLY, AND EVENTUALLY DIE COMPLETELY. IT WOULD NOT RESTART. THE NEXT DAY, I TRIED TO JUMP START WITH NO SUCCESS AT ALL. AFTER FURTHER EX... Read more
MITSUBISHI OUTLANDER SPORT (2011) — STEERING Oct 31, 2016
Incident date: Oct 30, 2016
I WAS DRIVING ALONG ON A NORMAL CITY STREET AND ALL OF THE SUDDEN EVERY INDICATOR LIGHT BEGAN TO COME ON...FIRST THE BATTERY CHARGING SYSTEM, NEXT THE ENGINE OVERHEAT WARNING, THE ABS, THE BRAKE, THE POWER STEERING, THE AIR BAG, ETC. I BEGAN TO LOSE POWER, IDLE ROUGHLY, AND EVENTUALLY DIE COMPLETELY. IT WOULD NOT RESTART. THE NEXT DAY, I TRIED TO JUMP START WITH NO SUCCESS AT ALL. AFTER FURTHER EX... Read more
MITSUBISHI OUTLANDER (2004) — STRUCTURE:BODY Oct 31, 2016
Incident date: Sep 13, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DIAGNOSED IT AS HAVING CORROSION ISSUES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND STATED IT WOULD NOT PASS INSPECTION. THE CONTACT PAID $1,711.02 OUT OF POCKET TO REPAIR THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER PRIOR TO THE REPAIRS BECAUSE A NOTICE WAS NOT RECEIVED UNTIL AFTER THE REP... Read more
MITSUBISHI LANCER (2008) — STRUCTURE:BODY Oct 28, 2016
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CROSS MEMBER AND K FRAME FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS PLACED ON A LIFT, INSPECTED THE VEHICLE, AND DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION. THE DEALER INDICATED THAT THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS LEFT AT THE DEALER. THE CONTACT WAS WAITING ON A ... Read more
MITSUBISHI LANCER (2008) — SUSPENSION Oct 28, 2016
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CROSS MEMBER AND K FRAME FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS PLACED ON A LIFT, INSPECTED THE VEHICLE, AND DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION. THE DEALER INDICATED THAT THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS LEFT AT THE DEALER. THE CONTACT WAS WAITING ON A ... Read more
MITSUBISHI MONTERO (2001) — ELECTRICAL SYSTEM Oct 26, 2016
Incident date: Oct 7, 2016
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. THE CONTACT STATED THAT THE HORN SOUNDED INDEPENDENTLY. THE CONTACT STATED THAT THE BATTERY HAD TO BE DISABLED TO STOP THE HORN FROM SOUNDING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
MITSUBISHI MONTERO (2001) — ELECTRICAL SYSTEM:HORN Oct 26, 2016
Incident date: Oct 7, 2016
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. THE CONTACT STATED THAT THE HORN SOUNDED INDEPENDENTLY. THE CONTACT STATED THAT THE BATTERY HAD TO BE DISABLED TO STOP THE HORN FROM SOUNDING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
MITSUBISHI RAIDER (2006) — AIR BAGS Oct 26, 2016
Incident date: Jul 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.... Read more
MITSUBISHI OUTLANDER (2007) — SUSPENSION Oct 25, 2016
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
MITSUBISHI ECLIPSE (2003) — ENGINE Oct 25, 2016
Incident date: May 24, 2016
SEARS AUTO CENTER IN MANASSAS, VA PERFORME AN OIL CHANGE ON MY VEHICLE ON 5/16/2016. THE ENGINE FAILED ON 5/24/2016 DUE TO THE OIL PLUG FALLING OUT OF THE ENGINE AND ALL OF THE OIL DRAINING OUT. SEARS HAS ACCEPTED RESPONSIBILITY FOR THIS. HOWEVER, I HAVE ALSO UNCOVERED A LONG HISTORY OF CONSUMER COMPLAINTS REGARDING SEARS AUTO CENTERS DEFRAUDING CONSUMERS OUT OF THOUSANDS OF DOLLARS FOR UNNECESSAR... Read more
MITSUBISHI ENDEAVOR (2007) — UNKNOWN OR OTHER Oct 25, 2016
Incident date: Jul 4, 2015
DRIVERS SIDE FLOORBOARD HAS TO BE VACUUMED AT LEAST ONCE A WEEK, HAD AC DRAIN HOSE CLEARED THE FIRST WEEK OF JULY 2015 WHEN I PURCHASED THE VEHICLE BECAUSE THE FLOOR WAS SOAKED WHEN I PURCHASED AND BROUGHT VEHICLE HOME. NOW IT HAS BEN SOAKING AGAIN THE LAST MONTH
MITSUBISHI OUTLANDER (2004) — SUSPENSION Oct 25, 2016
Incident date: Oct 5, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS BEING REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE DEALER OBSERVED THAT THE REAR CROSS MEMBER WAS SEVERELY CORRODED AND CREATED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
MITSUBISHI RAIDER (2007) — AIR BAGS Oct 24, 2016
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT... Read more
MITSUBISHI MONTERO (2002) — SERVICE BRAKES Oct 24, 2016
Incident date: Oct 18, 2016
WHILE DRIVING ON CENTRAL STREET IN HOFFMAN ESTATES, IL THE BRAKE LIGHT & ABS LIGHT CAME ON. ALSO AN ALARM SOUNDED. LOSS ALL BRAKES. WE WERE JUST GOING TO GO ON THE HIGHWAY 90. THIS COULD OF ENDED UP DEADLY. UPON INSPECTION BY PEP BOYS, IT WAS THE HYDRAULIC BRAKE BOOSTER HAS FAILED. THE SUV CAN NOT BE DRIVEN UNTIL THIS PART IS REPLACED. I HAVE NEW BRAKES ON THE SUV. *TR
MITSUBISHI ECLIPSE (2007) — AIR BAGS Oct 22, 2016
Incident date: Jan 1, 2016
I HAVE A 2007 MITSUBISHI ECLIPES GS. THAT HAS OVER 160,000 MILES. FOR THE LAST 9 MONTHS OR EVEN LONGER MY HUSBAND HAS TO PUSH THE PASSENGER SIDE DASH BOARD DOWN WHERE THE AIRBAG IS TO COVER IT BACK. NO, I HAVEN'T TOOK IT TO A DEALER YET, I FIGURE WITH THE WARRANTY OFF OF THE CAR, THE DEALER SHIP WOULD SAY I HAVE TO PAY TO FIX IT. I HAVE NO MONEY TO FIX IT. SO, I'M HOPING THAT SOMEONE WILL READ THI... Read more
MITSUBISHI ECLIPSE (2007) — STRUCTURE:BODY Oct 22, 2016
Incident date: Jan 1, 2016
I HAVE A 2007 MITSUBISHI ECLIPES GS. THAT HAS OVER 160,000 MILES. FOR THE LAST 9 MONTHS OR EVEN LONGER MY HUSBAND HAS TO PUSH THE PASSENGER SIDE DASH BOARD DOWN WHERE THE AIRBAG IS TO COVER IT BACK. NO, I HAVEN'T TOOK IT TO A DEALER YET, I FIGURE WITH THE WARRANTY OFF OF THE CAR, THE DEALER SHIP WOULD SAY I HAVE TO PAY TO FIX IT. I HAVE NO MONEY TO FIX IT. SO, I'M HOPING THAT SOMEONE WILL READ THI... Read more
MITSUBISHI OUTLANDER SPORT (2016) — ENGINE Oct 21, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE HESITATED TO ACCELERATE. WHILE MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. LATER, WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START... Read more
MITSUBISHI OUTLANDER SPORT (2016) — POWER TRAIN Oct 21, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE HESITATED TO ACCELERATE. WHILE MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. LATER, WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START... Read more
MITSUBISHI OUTLANDER SPORT (2016) — ELECTRICAL SYSTEM Oct 21, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE HESITATED TO ACCELERATE. WHILE MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. LATER, WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START... Read more
MITSUBISHI LANCER (2015) — AIR BAGS Oct 21, 2016
Incident date: Sep 13, 2016
I WAS TRAVELING ALONG 20 MILES BELOW THE SPEED LIMIT HAD A DEER JUMPED OUT IN FRONT OF ME I SWEAR TO MISS IT MY FRONT PASSENGER SIDE TIRE WENT OFF THE ASPHALT AND INTO SOFT DIRT AND MY CAR HIGH CENTERED ON THE RAISED LIP OF THE ROAD AND SLID DOWN THE HILLSIDE LANDING INTO TREES BOTH GOING FORWARD AND TOWARDS THE RIGHT SIDE OF THE CAR STOPPING BECAUSE OF TREES IT DESTROYED THE FRONT END THE ENTIRE ... Read more
Crash 1 injured
MITSUBISHI LANCER EVOLUTION (2006) — STRUCTURE:BODY Oct 21, 2016
Incident date: Oct 14, 2016
I HAVE A RECALL ON MY 2006 MITSUBISHI FOR CORROSION ON SUBFRAME, I CALLED MY LOCAL DEALER, THEY CHECKED THE CAR AND ORDERED THE CROSS MEMBER, SO WE MADE AN APPOINT TO TAKE CAR INTO DEALER FOR REPLACEMENT, LEFT THE CAR WITH THE DEALER FOR THE DAY, LATER THAT DAY I GOTTEN A CALL STATING THEY CANNOT GET THE BOLTS LOOSE DUE TO CORROSION AND I HAVE TO PAY TO REMOVE IT, I FIND IT STRANGE THAT THERES A R... Read more
MITSUBISHI RAIDER (2008) — AIR BAGS Oct 20, 2016
Incident date: Oct 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 AND 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI ECLIPSE (2001) — FUEL SYSTEM, GASOLINE Oct 20, 2016
Incident date: Oct 3, 2016
2001 MITSUBISHI ECLIPSE. CONSUMER WRITES IN REGARDS TO EXTERIOR LIGHTING RECALL, ENTIRE FUEL SYSTEM REPLACEMENT RECALL, POWER TRAIN, AUTOMATIC TRANSMISSION COOLING UNIT AND LINES RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THEY ONLY HAD ONE RECALL APPLICABLE TO HIS VEHICLE, WHICH WAS FOR THE SUN VISOR ON THE PASSENGER SIDE. HOWEVER, THE CONSUMER STATED THE GAS TANK IS LEAKING AND HAS ... Read more
MITSUBISHI ECLIPSE (2001) — POWER TRAIN Oct 20, 2016
Incident date: Oct 3, 2016
2001 MITSUBISHI ECLIPSE. CONSUMER WRITES IN REGARDS TO EXTERIOR LIGHTING RECALL, ENTIRE FUEL SYSTEM REPLACEMENT RECALL, POWER TRAIN, AUTOMATIC TRANSMISSION COOLING UNIT AND LINES RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THEY ONLY HAD ONE RECALL APPLICABLE TO HIS VEHICLE, WHICH WAS FOR THE SUN VISOR ON THE PASSENGER SIDE. HOWEVER, THE CONSUMER STATED THE GAS TANK IS LEAKING AND HAS ... Read more
MITSUBISHI ECLIPSE (2001) — EXTERIOR LIGHTING Oct 20, 2016
Incident date: Oct 3, 2016
2001 MITSUBISHI ECLIPSE. CONSUMER WRITES IN REGARDS TO EXTERIOR LIGHTING RECALL, ENTIRE FUEL SYSTEM REPLACEMENT RECALL, POWER TRAIN, AUTOMATIC TRANSMISSION COOLING UNIT AND LINES RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THEY ONLY HAD ONE RECALL APPLICABLE TO HIS VEHICLE, WHICH WAS FOR THE SUN VISOR ON THE PASSENGER SIDE. HOWEVER, THE CONSUMER STATED THE GAS TANK IS LEAKING AND HAS ... Read more
MITSUBISHI ECLIPSE (2001) — ELECTRICAL SYSTEM Oct 20, 2016
Incident date: Oct 3, 2016
2001 MITSUBISHI ECLIPSE. CONSUMER WRITES IN REGARDS TO EXTERIOR LIGHTING RECALL, ENTIRE FUEL SYSTEM REPLACEMENT RECALL, POWER TRAIN, AUTOMATIC TRANSMISSION COOLING UNIT AND LINES RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THEY ONLY HAD ONE RECALL APPLICABLE TO HIS VEHICLE, WHICH WAS FOR THE SUN VISOR ON THE PASSENGER SIDE. HOWEVER, THE CONSUMER STATED THE GAS TANK IS LEAKING AND HAS ... Read more
MITSUBISHI LANCER (2006) — SUSPENSION Oct 17, 2016
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V334000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MITSUBISHI LANCER (2002) — FUEL/PROPULSION SYSTEM Oct 15, 2016
Incident date: Sep 14, 2016
FUEL TANK IS LEAKING FROM THE SEAM. MOST OF THE FUEL IS ON THE PASSENGER SIDE DIRECTLY ABOVE THE EXHAUST PIPE. FUEL CAN BE SMELLED ALL AROUND THE VEHICLE AND INSIDE THE CAR
MITSUBISHI RAIDER (2006) — AIR BAGS Oct 14, 2016
Incident date: Oct 10, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MITSUBISHI RAIDER (2007) — AIR BAGS Oct 13, 2016
Incident date: Oct 13, 2016
TAKATA RECALL. I RECEIVED A "IMPORTANT SAFETY RECALL" REGARDING THE FRONT PASSENGER AIR BAG INFLATOR ON MY 2007 RAIDER. THE NOTICE, DATED JULY 2016, SAYS THAT THE PARTS NEEDED TO CORRECT THE ISSUE ARE NOT YET AVAILABLE AND THAT I WILL BE CONTACTED WHEN THEY BECOME AVAILABLE. I SPOKE TO MITSUBISHI CUSTOMER RELATIONS THIS AFTERNOON AND WAS TOLD THAT THEY DID NOT HAVE A DATE WHEN THE NEEDED REPAIR... Read more
MITSUBISHI LANCER (2015) — AIR BAGS Oct 13, 2016
Incident date: Oct 12, 2016
TL* THE CONTACT OWNS A 2015 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO EXIT THE HIGHWAY, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE TURNED 360 DEGREES AND CRASHED INTO A LAMP POST ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IN... Read more
Crash 1 injured
MITSUBISHI MONTERO SPORT (2000) — VEHICLE SPEED CONTROL Oct 12, 2016
Incident date: Oct 9, 2016
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO SPORT. WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 137,363.
MITSUBISHI OUTLANDER (2004) — SUSPENSION Oct 10, 2016
Incident date: Apr 5, 2014
I'VE EXPERIENCED A CREAKING, LOOSE-RUSTY-BUCKET SQUEAK IN THE REAR END OF MY VEHICLE. THE NOISE IS MOSTLY HEARD FROM A STOP TO ACCELERATING < 20MPH OR DRIVING OVER UNEVEN PAYMENT. THE SOUND IS JUST EMBARASSING FROM THE OUTSIDE AND ANNOYING ON THE INSIDE OF THE VEHICLE. I WOULDN'T CALL THE NOISE A HAZARDOUS PROBLEM BECAUSE IT HAS BEEN DRIVING FINE, BUT I'M NOT A MECHANIC AND ITNOTICED MUCH TO CONCE... Read more
MITSUBISHI OUTLANDER (2004) — SUSPENSION Oct 9, 2016
Incident date: Oct 9, 2016
NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V458 RECALL DATE: AUGUST 19, 2016 MANUFACTURER RECALL NUMBER: SR-16-003 SUMMARY: THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES, IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS, MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD SIGNIFICANT CO... Read more
MITSUBISHI LANCER (2006) — SERVICE BRAKES Oct 7, 2016
Incident date: May 10, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI LANCER. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO COME TO A STOP, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FRONT DRIVER'S SIDE BRAKE PAD AND ROTOR WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more
MITSUBISHI LANCER (2006) — VEHICLE SPEED CONTROL Oct 7, 2016
Incident date: May 10, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI LANCER. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO COME TO A STOP, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FRONT DRIVER'S SIDE BRAKE PAD AND ROTOR WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more
MITSUBISHI MONTERO SPORT (1999) — ENGINE Oct 7, 2016
Incident date: Oct 6, 2016
MY CAR HAS BROKEN DOWN 3 TIMES THIS YEAR WITH THE SAME PROBLEM. I HAD IT REPAIRED TWICE, THEN FOUND OUT IT HAD AN OPEN RECALL FROM 2000. I TOOK IT TO THE DEALER YESTERDAY, FELT THEY DISMISSED MY SITUATION AS I TOLD THEM THE CAR WAS DOING EXACTLY WHAT THE RECALL DESCRIBED AND I WAS CONCERNED IT WOULD HAPPEN AGAIN. I EXPLAINED IN DETAIL ABOUT THE 1ST TWO REPAIRS. MY CAR BROKE DOWN YESTERDAY, AFTE... Read more
MITSUBISHI MONTERO SPORT (1999) — STEERING Oct 7, 2016
Incident date: Oct 6, 2016
MY CAR HAS BROKEN DOWN 3 TIMES THIS YEAR WITH THE SAME PROBLEM. I HAD IT REPAIRED TWICE, THEN FOUND OUT IT HAD AN OPEN RECALL FROM 2000. I TOOK IT TO THE DEALER YESTERDAY, FELT THEY DISMISSED MY SITUATION AS I TOLD THEM THE CAR WAS DOING EXACTLY WHAT THE RECALL DESCRIBED AND I WAS CONCERNED IT WOULD HAPPEN AGAIN. I EXPLAINED IN DETAIL ABOUT THE 1ST TWO REPAIRS. MY CAR BROKE DOWN YESTERDAY, AFTE... Read more
MITSUBISHI MONTERO SPORT (1999) — UNKNOWN OR OTHER Oct 7, 2016
Incident date: Oct 6, 2016
MY CAR HAS BROKEN DOWN 3 TIMES THIS YEAR WITH THE SAME PROBLEM. I HAD IT REPAIRED TWICE, THEN FOUND OUT IT HAD AN OPEN RECALL FROM 2000. I TOOK IT TO THE DEALER YESTERDAY, FELT THEY DISMISSED MY SITUATION AS I TOLD THEM THE CAR WAS DOING EXACTLY WHAT THE RECALL DESCRIBED AND I WAS CONCERNED IT WOULD HAPPEN AGAIN. I EXPLAINED IN DETAIL ABOUT THE 1ST TWO REPAIRS. MY CAR BROKE DOWN YESTERDAY, AFTE... Read more
MITSUBISHI OUTLANDER (2009) — POWER TRAIN Oct 4, 2016
Incident date: Aug 27, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE A COUPLE OF TIMES. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING PRIOR TO EXPERIENCING THE FAILURE. IT WAS DIAGNOSED THAT THE CVT TRANSM... Read more
MITSUBISHI OUTLANDER (2004) — SUSPENSION Oct 3, 2016
Incident date: Jun 22, 2016
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP LIGHT, THE FRONT END OF THE VEHICLE GAVE WAY AND DISCONNECTED THE FRONT DRIVER SIDE WHEEL. THE VEHICLE BECAME IMMOBILIZED IN TRAFFIC WITHOUT WARNING. THE POLICE ARRIVED AND ASSISTED THE CONTACT. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT... Read more
MITSUBISHI OUTLANDER (2007) — SUSPENSION Sep 30, 2016
Incident date: Aug 15, 2016
RECEIVED RECALL NOTICE DATED AUGUST 2016. HAD VEHICLE INSPECTED BY OUR PERSONAL MECHANIC AND TOLD IT WAS UNSAFE TO DRIVE (WE ARE IN A "COLD WEATHER STATE", NAMELY, WE ARE IN CHICAGO, IL). STILL NO NOTICE FROM MITSUBISHI THAT PARTS ARE AVAILABLE. HAVE NOT DRIVEN THIS VEHICLE SINCE MID-AUGUST. CALLED MITSUBISHI CUSTOMER SERVICE SEPT. 30 AND WAS TOLD THAT PARTS ARE STILL NOT WIDELY AVAILABLE. CALLED ... Read more
MITSUBISHI LANCER (2004) — AIR BAGS Sep 28, 2016
Incident date: Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS) AND WAS UNABLE TO SCHEDULE A REPAIR WITH A DEALER IN A REASONABLE LOCATION. THE CONTACT INDICATED THAT THE DEALER WAS MORE THAN 150 MILES AWAY. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A CLOSER LOCATION... Read more
MITSUBISHI GALANT (2005) — AIR BAGS Sep 27, 2016
Incident date: Sep 20, 2016
TL* THE CONTACT OWNED A 2005 MITSUBISHI GALANT. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, BACK, AND NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOWING FACILITY. THE VIN AND FAILURE MILEAGE WE... Read more
Crash 1 injured
MITSUBISHI OUTLANDER (2007) — SUSPENSION Sep 27, 2016
Incident date: Sep 23, 2016
THIS IS A SAFETY RECALL - CONTROL ARM HAS BECOME DETACHED WHILE DRIVING. THEY ARE SAYING IT WILL TAKE MORE THAN A MONTH TO GET IT FIXED YET REFUSE TO GIVE A CAR. WE HAVE BEEN WAITING PATIENTLY FOR OUR LETTER THAT THE PARTS ARE AVAILABLE AND THIS LET TO THE STEERING GOING OUT WHILE WE WERE DRIVING. - THIS IS NOT REASONABLE!
MITSUBISHI OUTLANDER (2014) — AIR BAGS Sep 27, 2016
Incident date: Sep 25, 2016
TL* THE CONTACT OWNED A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO A MOOSE CROSSING THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A GARAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash
MITSUBISHI LANCER (2011) — STEERING Sep 27, 2016
Incident date: Sep 26, 2016
HI MY WIFE WAS DRIVING MHE 2011 LANCER WHILE SHE WAS TURNING TOWARD THE RIGHT TO ANOTHER STREET THE WHEEL AND STEERING WHEEL TURN A LITTLE THEN LOCKED UP ON HER ALMOST STRUCKING ANOTHER VEHICLE WHEN THAT HAPPEND SHE ALSO STEPED ON HER BRAKES AND DINT ALSO WANYED TO STOP. ALMOST CUASING HER AND MY SON TO GET INTO AN ACCIDENT. IT HAPPEND ON A STATE ROUTE INTO A STREET. NEXT DAY CAR HAS A WIERD SOUND... Read more
MITSUBISHI OUTLANDER (2007) — SUSPENSION Sep 26, 2016
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIR... Read more
MITSUBISHI EXPO LRV (1992) — SEAT BELTS Sep 26, 2016
Incident date: Sep 22, 2016
THE SEAT BELT ON DRIVER SIDE STOPPED OPERATING. MECHANISM IS STUCK AND DOES NOT MOVE THE SEAT BELT CLIP ON THE RAIL ASSEMBLY. HAD PARKED THE VEHICLE, OPENED MY DOOR BUT THE SEAT BELT STOPPED 1/3 ON THE WAY. IT KEPT TRYING TO FUNCTION PROPERLY BUT IT GAVE OUT. WHEN I WENT BACK TO THE VEHICLE, I OPENED THE DOOR AND THE WIRE CAME OUT OF THE RAIL ASSEMBLY. CALLED MULTIPLE DEALERSHIPS BUT WAS TOLD PAR... Read more
MITSUBISHI OUTLANDER (2015) — SERVICE BRAKES Sep 25, 2016
Incident date: May 1, 2016
TOOK MY VEHICLE IN ON A RECALL IT WAS HESITATING WHEN YOU ENTERED THE FREEWAY OR EVEN TAKING OFF FROM RED LIGHT THE PROBLEM STILL EXIST THIS ISSUE NEED TO FIXED IT IS A SAFETY CONCERN FOR MYSELF ALSO OTHERS ON THE ROAD ALSO MY CAR GIVE OFF FALSE FUEL READINGS BRAKES ARE HORRIBLE PLEASE SOMEONE HELP...
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