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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 14,402 complaints for MITSUBISHI

MITSUBISHI OUTLANDER (2009) — STEERING Feb 16, 2017
Incident date: Feb 1, 2016
BACK SEATS WINDOWS DO NOT OPEN. STEERING WHEEL IS SO HARD TO OPERATE. IN MOTION CAR BRAKES SOMETIMES GET HARD TO PUSH.
MITSUBISHI RAIDER (2006) — AIR BAGS Feb 15, 2017
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
MITSUBISHI OUTLANDER SPORT (2015) — POWER TRAIN Feb 15, 2017
Incident date: Feb 5, 2017
2/5, NOTICED MY VEHICLE WAS LOSING POWER WHILE DRIVING....THOUGHT IT WAS THE TRANSMISSION...ALL DEALERSHIPS WAS CLOSED...I HAD TO PUT FLUID IN THE VEHICLE TO GET HOME...CALLED DEALERSHIP EARLY MONDAY MORNING, TOLD THEM MY PROBLEM...WAS GIVEN EARLIEST DAYS ON TUESDAY MORNING. TOOK VEHICLE IN AND CALLED LATER THAT DAY AND TOLD BECAUSE OF THE 1 QT OF TRANSMISSION FLUID I USED, WHICH I WAS TOLD WAS TH... Read more
MITSUBISHI OUTLANDER (2007) — UNKNOWN OR OTHER Feb 14, 2017
Incident date: Jan 31, 2017
WILL NOT COME OUT OF PARK
MITSUBISHI OUTLANDER (2009) — VISIBILITY/WIPER Feb 9, 2017
Incident date: Oct 26, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
MITSUBISHI RAIDER (2006) — AIR BAGS Feb 7, 2017
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILUR... Read more
MITSUBISHI LANCER WAGON (2004) — AIR BAGS Feb 6, 2017
Incident date: Dec 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER WAGON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V321000 (AIR BAGS) AND 16V458000 (SUSPENSION). THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER INDICATED THAT THEY ORDERED THE PARTS; HOWEVER, THE CONTACT LATER FOUND OUT THAT THE DEALER FAILED TO ORDER THE ... Read more
MITSUBISHI LANCER WAGON (2004) — SUSPENSION Feb 6, 2017
Incident date: Dec 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER WAGON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V321000 (AIR BAGS) AND 16V458000 (SUSPENSION). THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER INDICATED THAT THEY ORDERED THE PARTS; HOWEVER, THE CONTACT LATER FOUND OUT THAT THE DEALER FAILED TO ORDER THE ... Read more
MITSUBISHI ENDEAVOR (2004) — UNKNOWN OR OTHER Feb 5, 2017
Incident date: Mar 15, 2011
THE OUT STANDING RECALL I HAD COMPLETED 03/15/2011 AT DEALER NO 15102 ..I CALLED MITSUBISHI INC IN CALIFORNIA TO FIX AND REMOVE THIS RECALL FROM THEIR DATA WHICH IT REFLECTS EXACTLY ON YOUR DATA THEY INFORMED ME THAT THERE ARE NO RECALLS ON MY VEHICLE OUTSTANDING AND IT'S BEEN A WEEK SINCE I REPORTED IT TO THEM. I NEED THEM TO REMOVE IT IMMEDIATELY EARLY MONDAY AND EMAIL ME AT [XXX] OR CALL ME AT ... Read more
MITSUBISHI ECLIPSE (2009) — STRUCTURE Feb 3, 2017
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE DASHBOARD WARPED PREMATURELY. THE FAILURE WAS LOCATED IN THE AREA OF THE FRONT PASSENGER SIDE AIR BAG. THE CONTACT WAS UNABLE TO DETERMINE THE EFFECT THAT THE WARPED DASHBOARD WOULD HAVE ON THE PERFORMANCE OF THE PASSENGER SIDE AIR BAG. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO THE DASHBOARD ISSUE. THE FAILUR... Read more
MITSUBISHI LANCER (2004) — POWER TRAIN Feb 2, 2017
Incident date: Jan 1, 2014
A RECALL WAS ISSUED IN 2005 FOR A POTENTIAL ISSUE IN THE POWER TRAIN. THE RECALL STATED THAT IF THE VEHICLE HAD A CHECK ENGINE LIGHT, THE REPAIR WAS TO FIRST TRY REPROGRAMMING THE POWER TRAIN. IF THE CHECK ENGINE LIGHT APPEARED AFTERWARDS, THE CATALYTIC CONVERTER WAS TO BE REPLACED. THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE ABOVE OUTLINED SERVICE IN 2005. THE POWER TRAIN WAS REPROGRAMMED AND... Read more
MITSUBISHI RAIDER (2006) — AIR BAGS Jan 31, 2017
Incident date: Jan 31, 2017
TL* THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V313000 (AIR BAGS), 15V313000 (AIR BAGS), AND 16V352000 (AIR BAGS) THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNE... Read more
MITSUBISHI MIRAGE (2014) — AIR BAGS Jan 31, 2017
Incident date: Jan 28, 2017
THE VEHICLE WAS TRAVELING AT 60 MPH ON THE INTERSTATE (POSTED SPEED LIMIT WAS 65 IN THIS AREA) WHEN IT WAS BLOWN BY A STRONG GUST OF WIND ACROSS SOME LOSE SNOW/SLUSH. AS THE VEHICLE SLID, THE DRIVER LET OFF THE GAS AND THE SPEED WAS SLOWLY DROPPING BELOW 60 MPH. THE VEHICLE WENT OFF THE RIGHT-HAND SHOULDER OF THE INTERSTATE INTO A DITCH, WHERE IT ROLLED, LANDING ON THE PASSENGER SIDE, ROOF OF, AND... Read more
Crash 1 injured
MITSUBISHI OUTLANDER (2014) — VISIBILITY/WIPER Jan 30, 2017
Incident date: Nov 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY/WIPER) WAS RECEIVED IN NOVEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING T... Read more
MITSUBISHI OUTLANDER (2007) — SUSPENSION Jan 30, 2017
Incident date: Sep 19, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MITSUBISHI LANCER EVOLUTION (2005) — AIR BAGS Jan 30, 2017
Incident date: May 31, 2016
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER EVOLUTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V321000 (AIR BAGS) FOR THE FRONT PASSENGER SEAT AIR BAG INFLATOR AND 16V458000 (SUSPENSION) FOR THE LOWER CONTROL ARM. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE... Read more
MITSUBISHI LANCER EVOLUTION (2005) — SUSPENSION Jan 30, 2017
Incident date: May 31, 2016
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER EVOLUTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V321000 (AIR BAGS) FOR THE FRONT PASSENGER SEAT AIR BAG INFLATOR AND 16V458000 (SUSPENSION) FOR THE LOWER CONTROL ARM. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE... Read more
MITSUBISHI OUTLANDER (2005) — STEERING Jan 28, 2017
Incident date: Jun 21, 2016
MY CAR IS PART OF A SAFETY RECALL DUE TO CORROSION OF THE CROSS MEMBERS OF MY VEHICLE. PRIOR TO THE RECALL MY VEHICLE FAILED DUE TO THE CROSS MEMBERS FAILING. AT THE TIME OF THE FAILURE I WAS GOING 65 MPH ON THE INTERSTATE WHEN THE FRAME SNAPPED IN 2. THERE WAS A LOT OF DAMAGE TO MY VEHICLE DUE TO THE IMPACT OF THE FRAME SPLITTING AND MANY OTHER PARTS OF THE VEHICLE WERE AFFECTED. NOW MITSUBISHI I... Read more
Crash
MITSUBISHI OUTLANDER (2005) — SUSPENSION Jan 28, 2017
Incident date: Jun 21, 2016
MY CAR IS PART OF A SAFETY RECALL DUE TO CORROSION OF THE CROSS MEMBERS OF MY VEHICLE. PRIOR TO THE RECALL MY VEHICLE FAILED DUE TO THE CROSS MEMBERS FAILING. AT THE TIME OF THE FAILURE I WAS GOING 65 MPH ON THE INTERSTATE WHEN THE FRAME SNAPPED IN 2. THERE WAS A LOT OF DAMAGE TO MY VEHICLE DUE TO THE IMPACT OF THE FRAME SPLITTING AND MANY OTHER PARTS OF THE VEHICLE WERE AFFECTED. NOW MITSUBISHI I... Read more
Crash
MITSUBISHI OUTLANDER (2005) — UNKNOWN OR OTHER Jan 28, 2017
Incident date: Jun 21, 2016
MY CAR IS PART OF A SAFETY RECALL DUE TO CORROSION OF THE CROSS MEMBERS OF MY VEHICLE. PRIOR TO THE RECALL MY VEHICLE FAILED DUE TO THE CROSS MEMBERS FAILING. AT THE TIME OF THE FAILURE I WAS GOING 65 MPH ON THE INTERSTATE WHEN THE FRAME SNAPPED IN 2. THERE WAS A LOT OF DAMAGE TO MY VEHICLE DUE TO THE IMPACT OF THE FRAME SPLITTING AND MANY OTHER PARTS OF THE VEHICLE WERE AFFECTED. NOW MITSUBISHI I... Read more
Crash
MITSUBISHI OUTLANDER SPORT (2014) — ENGINE Jan 28, 2017
Incident date: Jan 15, 2017
I'M NOT SURE IF IT IS IN THE MOTOR OR TRANSMISSION OF MY SUV. WHAT HAPPENS IS WHEN I AM DRIVING ON THE HIGHWAY I PUSH DOWN ON THE ACCELERATOR AND ITS AS THOUGH MY CAR IS STANDING STILL THEN A FEW SECONDS LATER THE ACCELERATE STARTS TO WORK AND MOVE THE CAR, THIS HAS HAPPENED A FEW TIMES AND I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE OF THIS. I NO LONGER DRIVE MY CAR ON THE HIGHWAYS BECAUSE I'M TER... Read more
MITSUBISHI OUTLANDER SPORT (2014) — POWER TRAIN Jan 28, 2017
Incident date: Jan 15, 2017
I'M NOT SURE IF IT IS IN THE MOTOR OR TRANSMISSION OF MY SUV. WHAT HAPPENS IS WHEN I AM DRIVING ON THE HIGHWAY I PUSH DOWN ON THE ACCELERATOR AND ITS AS THOUGH MY CAR IS STANDING STILL THEN A FEW SECONDS LATER THE ACCELERATE STARTS TO WORK AND MOVE THE CAR, THIS HAS HAPPENED A FEW TIMES AND I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE OF THIS. I NO LONGER DRIVE MY CAR ON THE HIGHWAYS BECAUSE I'M TER... Read more
MITSUBISHI OUTLANDER (2008) — SERVICE BRAKES Jan 27, 2017
Incident date: Jan 24, 2017
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR WITHOUT WARNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 122,000.
MITSUBISHI OUTLANDER (2004) — SUSPENSION Jan 24, 2017
Incident date: Oct 20, 2016
WHEN I STARTED THE CAR AND PUT IT IN REVERSE, I HEARD A LOUD SOUND LIKE I HAD RAN OVER SOMETHING METAL, WHEN I GOT OUT TO CHECK THE LEFT REAR TIRE WAS LEANING OUT. I HAD SOMEONE LOOK AT IT AND WAS TOLD THE REAR CONTROL ARM RUSTED AND BROKE IN HALF. I WAS UNABLE TO DRIVE THE CAR AND HAD TO HAVE IT TOWED. I RECEIVED A RECALL FOR THE FRONT CONTROL ARM RUSTING BUT WAS TOLD BY THE DEALER THAT THE F... Read more
MITSUBISHI OUTLANDER (2010) — ENGINE Jan 23, 2017
Incident date: Jan 23, 2017
ISSUES WITH THE IDLE CONTROL SYSTEM. CAR WILL CUT OFF AFTER ERRATIC IDLING WHILE STOPPED AT STOP LIGHTS. IDLING WILL REGULATE IF CAR IS PLACE IN PARK BUT WILL START AGAIN WHEN PUT IN DRIVE.
MITSUBISHI OUTLANDER (2003) — SEAT BELTS Jan 23, 2017
Incident date: Jan 2, 2017
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE SEAT BELT RETRACTOR MECHANISM FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,241.
MITSUBISHI OUTLANDER (2016) — WHEELS Jan 23, 2017
Incident date: Oct 27, 2016
NOISE COMING FROM FRONT RIGHT WHEEL HAS BEEN CHANGE WHEEL BEARING HUB 2 TIMES SOUND LIKE METAL WITH METAL ROBING AND WE FIND OUT ALL OF THIS CAR EVEN THE 2017 ARE DOING THE SAME WE ARE AFRAID WILL BE A SECT YOU ISSUE AND CAN BE AN ACCIDENT BEEN IN THE WHEEL THE NOISE MAKE THE NOISE WHEN IS IN MOTION WE HAVE TAKE IT TO DEALER THE CORP DO NOT NOW HOW TO FIXE OR WHAT IS HAPPENING
MITSUBISHI OUTLANDER (2016) — STEERING Jan 23, 2017
Incident date: Oct 21, 2016
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE STARTED VIBRATING VIOLENTLY AND THERE WAS A LOUD NOISE WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUF... Read more
MITSUBISHI OUTLANDER (2006) — STRUCTURE Jan 20, 2017
Incident date: Dec 15, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE APPROXIMATELY 30-35 MPH, A LOUD NOISE WAS HEARD WHEN THE BRAKES WERE DEPRESSED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS UP AGAINST THE WHEEL WELL AND THAT PART OF THE TIRE LINK WAS RUSTED AND SEPARATED. THE FRONT DRIVER SIDE TIRE LINK WAS DAMAGED, BUT WAS N... Read more
MITSUBISHI OUTLANDER (2006) — SERVICE BRAKES Jan 20, 2017
Incident date: Dec 15, 2016
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE APPROXIMATELY 30-35 MPH, A LOUD NOISE WAS HEARD WHEN THE BRAKES WERE DEPRESSED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD, INSPECTED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS UP AGAINST THE WHEEL WELL AND THAT PART OF THE TIRE LINK WAS RUSTED AND SEPARATED. THE FRONT DRIVER SIDE TIRE LINK WAS DAMAGED, BUT WAS N... Read more
MITSUBISHI LANCER (2010) — VISIBILITY/WIPER Jan 19, 2017
Incident date: Nov 10, 2016
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
MITSUBISHI ECLIPSE SPYDER (2001) — POWER TRAIN Jan 18, 2017
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE SPYDER. THE CONTACT STATED THAT THE TRANSMISSION FAILED DUE TO AN INTERNAL SPRING FRACTURING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REBUILT THE TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V011001 (POWER TRAIN). THE DEALER AND MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO SERVIC... Read more
MITSUBISHI OUTLANDER (2007) — STRUCTURE:BODY Jan 18, 2017
Incident date: Jan 10, 2017
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V791000 (STRUCTURE:BODY) WAS RECEIVED IN OCTOBER. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED... Read more
MITSUBISHI OUTLANDER (2003) — STEERING Jan 17, 2017
Incident date: Aug 1, 2016
RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2016. AS OF THIS DATE THE PART TO REPAIR THE VEHICLE IS NOT AVAILABLE. HAVE CALL MITSUBISHI SEVERAL TIMES AND THEY KEEP SAYING THE PART IS BEING PROCESSED. CONFUSION AS TO WHETHER THE PARTS ARE SENT TO A DEALER FOR REPAIR OR IF THE VEHICLE NEEDS TO BE INSPECTED FIRST AND THEN THE PART IS ORDERED BY THE DEALER. THE DEALER CLAIMS THAT THE VEHICLE NEEDS TO BE... Read more
MITSUBISHI RAIDER (2006) — AIR BAGS Jan 17, 2017
Incident date: Jan 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
MITSUBISHI OUTLANDER SPORT (2013) — VISIBILITY/WIPER Jan 17, 2017
Incident date: Nov 15, 2016
I HAD A RECALL NOTICE BY NHTSA ABOUT 3 MONTHS AGO. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP, JIM MARSH OF NEVADA AND THEY HAVE BEEN IN TOUCH WITH MITSUBITSHI WHO CLAIMS THEY HAVE NO REPLACEMENT PARTS FOR THIS RECALL PROBLEM.WHAT AM I SUPPOSE TO DO NOW WHEN I CANNOT DRIVE THE CAR IF IT IS RAINING. PLEASE ADVISE THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT ... Read more
MITSUBISHI ENDEAVOR (2004) — AIR BAGS Jan 16, 2017
Incident date: Jan 11, 2017
I WAS HIT BY A CITY TRANSIT BUS AND AIR BAG DID NOT OPEN
Crash 1 injured
MITSUBISHI OUTLANDER (2006) — STRUCTURE:BODY Jan 13, 2017
Incident date: Jan 12, 2017
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V458000 (STRUCTURE: BODY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED... Read more
MITSUBISHI OUTLANDER (2008) — SUSPENSION Jan 13, 2017
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAR... Read more
MITSUBISHI ECLIPSE (2008) — AIR BAGS Jan 12, 2017
Incident date: Feb 1, 2014
DASH OF MY CAR STARTING ON THE PASSENGER SIDE JUST STARTED POPPING APART IT'S COME APART ALL THE WAY UP TO THE RADIO AND NOW MY PASSENGER AIRBAG KEEPS LIGHT KEEPS COMING ON.
MITSUBISHI ECLIPSE (2008) — UNKNOWN OR OTHER Jan 12, 2017
Incident date: Feb 1, 2014
DASH OF MY CAR STARTING ON THE PASSENGER SIDE JUST STARTED POPPING APART IT'S COME APART ALL THE WAY UP TO THE RADIO AND NOW MY PASSENGER AIRBAG KEEPS LIGHT KEEPS COMING ON.
MITSUBISHI > LANCER SPORTBACK RALLIA (2010) — UNKNOWN OR OTHER Jan 11, 2017
Incident date: Jan 7, 2017
THERE IS A SMALL LEAK IN THE GAS TANK THAT WARRANTS NEW GAS TANK. THIS CAR HAS LESS THAN 42000 MILES AND IT HAD NEVER BEEN DRIVEN DURING FLOODS NOR INVOLVED IN AN ACCIDENT.
MITSUBISHI LANCER (2006) — SUSPENSION Jan 11, 2017
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2006 MITSUBISHI LANCER. WHILE DRIVING 10 MPH, THE FRONT DRIVER'S SIDE LOWER CONTROL ARM DETACHED AND COULD NO LONGER CONTROL THE STEERING THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WOULD PREVIOUSLY NOT REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) UNLESS IT WAS BUNDLED WITH OTHER COSTLY REPAIRS THAT THE CONTACT REFUSED. THE MANUFACTURER WAS... Read more
MITSUBISHI OUTLANDER (2007) — VISIBILITY/WIPER Jan 11, 2017
Incident date: Nov 22, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30... Read more
MITSUBISHI ECLIPSE (2012) — ELECTRICAL SYSTEM Jan 9, 2017
Incident date: Jan 7, 2017
TL* THE CONTACT OWNS A 2012 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE DEALER DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
MITSUBISHI ECLIPSE (2012) — SERVICE BRAKES Jan 9, 2017
Incident date: Jan 7, 2017
TL* THE CONTACT OWNS A 2012 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE DEALER DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
MITSUBISHI RAIDER (2006) — AIR BAGS Jan 6, 2017
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI... Read more
MITSUBISHI ECLIPSE (2006) — ENGINE Jan 6, 2017
Incident date: Dec 23, 2016
MY V-6 (3.8) GT HAS APPROXIMATELY 80,000 MILES ON IT. THE CODE (PO421) HAS COME UP ON AN OBII WHICH IS THE CATALYTIC CONVERTER. IN MY STATE (WASHINGTON) THE RECALL ON THIS PART IS NOT HONORED, DUE TO THE 80000 MILE WARRANTY. IN MANY OTHER STATES IT IS WARRANTIED TO 100,000 MILES. WHETHER OTHER STATES HAVE STRICTER EMISSION LAWS, OR WHATEVER THE REASON, THIS DOES NOT CHANGE THE LIFE EXPECTANCY, ... Read more
MITSUBISHI LANCER (2002) — STRUCTURE:FRAME AND MEMBERS Jan 5, 2017
Incident date: May 11, 2016
RECALL INFO: "THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD CORROSION OCCUR, A LOWER CONTROL ARM COULD BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND POTENTIAL COLLISION. IN MAY 2016 WE HAD TO HAVE THE LOWER C... Read more
MITSUBISHI LANCER (2002) — SUSPENSION Jan 5, 2017
Incident date: May 11, 2016
RECALL INFO: "THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD CORROSION OCCUR, A LOWER CONTROL ARM COULD BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND POTENTIAL COLLISION. IN MAY 2016 WE HAD TO HAVE THE LOWER C... Read more
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