Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
OUTLANDER SPORT
(2012) — POWER TRAIN
Jun 19, 2017
Incident date: Jun 17, 2017
TRANSMISSION/ENGINE MAKES A HIGH PITCHED WHINING NOISE WHEN ACCELERATING ABOVE 2000 RPMS CURRENTLY. IT STARTED OUT ONLY DOING IT WHEN GOING UP HILL AT HIGHER RPMS BUT HAS GOTTEN WORSE. IT HAS ALSO AFFECTED THE ELECTRICAL SYSTEM AND HAD THE LOCKS, BACKUP CAMERA, REVERSE LIGHTS ALL GOING HAYWIRE. THIS WAS WITNESSED BY MY OIL SHOP WHILE GETTING AN OIL CHANGE ON IT THE MECHANIC COULDNT GET THE VEHICLE... Read more
MITSUBISHI
OUTLANDER SPORT
(2016) — ENGINE
Jun 15, 2017
Incident date: Apr 6, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MITSUBISHI OF COCONUT CREEK, COCONUT CREEK, FLORIDA) AND CONFIRMED THAT THE... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE:BODY
Jun 15, 2017
Incident date: Jun 15, 2017
THE CAR HAS BEEN ACCUMULATING FLUID ON THE FLOOR OF THE DRIVER'S SIDE. USURE OF WHERE THE PROBLEM WAS, WE HAVE BEEN ABSORBING THE WATER AND AIRING OUT THE CAR. MOLD HAS ACCUMULATED AS WELL (BLACK MOLD) AND NOW I KNOW WHY I'VE HAD REPEATED RESPIRATORY PROBLEMS, INCLUDING PNEUMONIA THREE TIMES OVER THE PAST 2 YEARS. RUST IS ALSO FORMING DUE TO THE CONSTANT HUMIDITY LEVELS INSIDE THE CAR. THE BRAKE P... Read more
MITSUBISHI
ENDEAVOR
(2004) — SERVICE BRAKES
Jun 15, 2017
Incident date: Jun 15, 2017
THE CAR HAS BEEN ACCUMULATING FLUID ON THE FLOOR OF THE DRIVER'S SIDE. USURE OF WHERE THE PROBLEM WAS, WE HAVE BEEN ABSORBING THE WATER AND AIRING OUT THE CAR. MOLD HAS ACCUMULATED AS WELL (BLACK MOLD) AND NOW I KNOW WHY I'VE HAD REPEATED RESPIRATORY PROBLEMS, INCLUDING PNEUMONIA THREE TIMES OVER THE PAST 2 YEARS. RUST IS ALSO FORMING DUE TO THE CONSTANT HUMIDITY LEVELS INSIDE THE CAR. THE BRAKE P... Read more
MITSUBISHI
ENDEAVOR
(2004) — ELECTRICAL SYSTEM
Jun 15, 2017
Incident date: Jun 15, 2017
THE CAR HAS BEEN ACCUMULATING FLUID ON THE FLOOR OF THE DRIVER'S SIDE. USURE OF WHERE THE PROBLEM WAS, WE HAVE BEEN ABSORBING THE WATER AND AIRING OUT THE CAR. MOLD HAS ACCUMULATED AS WELL (BLACK MOLD) AND NOW I KNOW WHY I'VE HAD REPEATED RESPIRATORY PROBLEMS, INCLUDING PNEUMONIA THREE TIMES OVER THE PAST 2 YEARS. RUST IS ALSO FORMING DUE TO THE CONSTANT HUMIDITY LEVELS INSIDE THE CAR. THE BRAKE P... Read more
MITSUBISHI
OUTLANDER
(2016) — STRUCTURE:BODY
Jun 14, 2017
Incident date: Jun 12, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. AFTER OPENING AND CLOSING THE REAR DRIVER SIDE DOOR, THE REAR DOOR OPEN INDICATOR ILLUMINATED. THE CONTACT HAD TO OPEN AND CLOSE THE DOOR THREE TIMES IN ORDER FOR THE WARNING INDICATOR TO DIM. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST 30 TIMES ON ALL FOUR DOORS OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT ME... Read more
MITSUBISHI
GALANT
(2008) — ENGINE
Jun 14, 2017
Incident date: Apr 1, 2017
THIS IS THE SECOND TIME I HAVE HAD TO REPLACE THE CATALYTIC CONVERTER. THIS TIME BOTH, FRONT LEFT AND RIGHT BANK CONVERTERS HAVE GONE OUT. I HAVE SPOKE WITH SEVERAL MECHANICS AND ALL SAY THERE IS AN ISSUE THAT MITSUBISHI SHOULD LOOK AT BUT THEY WILL NOT.
MITSUBISHI
LANCER
(2009) — EXTERIOR LIGHTING
Jun 13, 2017
Incident date: Jun 1, 2017
LOW BEAM HEADLIGHTS WILL RANDOMLY TURN OFF WHILE DRIVING. THIS IS A RECALL ON 2009 LANCERS MANUFACTURED BETWEEN JAN 12, 2009 AND JULY 6, 2010. MY CAR WAS MANUFACTURED ON MARCH 18, 2008. I FEEL THIS RECALL NEEDS TO BE REVISED AS MY CAR HAS THE SAME ISSUE AS WHAT OTHERS HAVE REPORTED THAT WERE PART OF THE RECALL. THIS SEEMS MORE THAN JUST A COINCIDENCE.
MITSUBISHI
MIRAGE
(2014) — SERVICE BRAKES
Jun 13, 2017
Incident date: Jun 13, 2015
TL* THE CONTACT OWNS A 2014 MITSUBISHI MIRAGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO COMPLETELY STOP THE VEHICLE. A GRINDING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DON JACKSON MITSUBISHI 4000 JONESBORO ROAD UNION CITY, GA 30291) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS FAILED AND NEEDED TO BE REPLACED. TH... Read more
MITSUBISHI
OUTLANDER
(2007) — STEERING
Jun 13, 2017
Incident date: Feb 22, 2017
RECALL ISSUED AUGUST 2016 FOR POSSIBLE CORROSION ON CROSS MEMBER. VEHICLE TAKEN TO DEALER, INSPECTED, ANTI RUST AGENT APPLIED TO CROSS MEMBER. ON SUBSEQUENT VISITS TO TWO INDEPENDENT GARAGES FOR SERVICE WE WERE ADVISED OF SEVERE CORROSION OF UNDER CARRIAGE, STEERING PARTS, AND SUSPENSION. THE FIRST VISIT WAS IN OCTOBER 2016, SECOND VISIT IN FEBRUARY, 2017. IT IS EVIDENT THE WORK DONE BY THE DEALER... Read more
MITSUBISHI
OUTLANDER
(2007) — SUSPENSION
Jun 13, 2017
Incident date: Feb 22, 2017
RECALL ISSUED AUGUST 2016 FOR POSSIBLE CORROSION ON CROSS MEMBER. VEHICLE TAKEN TO DEALER, INSPECTED, ANTI RUST AGENT APPLIED TO CROSS MEMBER. ON SUBSEQUENT VISITS TO TWO INDEPENDENT GARAGES FOR SERVICE WE WERE ADVISED OF SEVERE CORROSION OF UNDER CARRIAGE, STEERING PARTS, AND SUSPENSION. THE FIRST VISIT WAS IN OCTOBER 2016, SECOND VISIT IN FEBRUARY, 2017. IT IS EVIDENT THE WORK DONE BY THE DEALER... Read more
MITSUBISHI
OUTLANDER
(2007) — UNKNOWN OR OTHER
Jun 13, 2017
Incident date: Feb 22, 2017
RECALL ISSUED AUGUST 2016 FOR POSSIBLE CORROSION ON CROSS MEMBER. VEHICLE TAKEN TO DEALER, INSPECTED, ANTI RUST AGENT APPLIED TO CROSS MEMBER. ON SUBSEQUENT VISITS TO TWO INDEPENDENT GARAGES FOR SERVICE WE WERE ADVISED OF SEVERE CORROSION OF UNDER CARRIAGE, STEERING PARTS, AND SUSPENSION. THE FIRST VISIT WAS IN OCTOBER 2016, SECOND VISIT IN FEBRUARY, 2017. IT IS EVIDENT THE WORK DONE BY THE DEALER... Read more
MITSUBISHI
LANCER
(2009) — ELECTRICAL SYSTEM
Jun 12, 2017
Incident date: Jun 9, 2017
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING 70 MPH, THE VEHICLE'S BRAKE AND REAR LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM). THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WA... Read more
MITSUBISHI
LANCER
(2009) — EXTERIOR LIGHTING
Jun 12, 2017
Incident date: Jun 9, 2017
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. WHILE DRIVING 70 MPH, THE VEHICLE'S BRAKE AND REAR LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM). THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V232000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WA... Read more
MITSUBISHI
MONTERO SPORT
(2003) — AIR BAGS
Jun 9, 2017
Incident date: May 11, 2017
PLUG WIRES SEEM TO HAVE CONTINUAL MANUFACTURERS MISTAKES, THE OIL IS FORCED TO DIRECT A PATH TO THE PLUGS CAUSED TO MISFIRE
MITSUBISHI
MONTERO SPORT
(2003) — FUEL/PROPULSION SYSTEM
Jun 9, 2017
Incident date: May 11, 2017
PLUG WIRES SEEM TO HAVE CONTINUAL MANUFACTURERS MISTAKES, THE OIL IS FORCED TO DIRECT A PATH TO THE PLUGS CAUSED TO MISFIRE
MITSUBISHI
MONTERO SPORT
(2003) — WHEELS
Jun 9, 2017
Incident date: May 11, 2017
PLUG WIRES SEEM TO HAVE CONTINUAL MANUFACTURERS MISTAKES, THE OIL IS FORCED TO DIRECT A PATH TO THE PLUGS CAUSED TO MISFIRE
MITSUBISHI
OUTLANDER
(2010) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Jun 9, 2017
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. WHILE THE ENGINE WAS IDLING, THE ODOR OF EXHAUST FUMES WAS PRESENT IN THE CABIN OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER, SENDELL MOTORS OF GREENSBURG, PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 62,000.
MITSUBISHI
ECLIPSE SPYDER
(2003) — AIR BAGS
Jun 9, 2017
Incident date: Oct 10, 2016
TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE SPYDER. WHILE DRIVING APPROXIMATELY 15 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. WHEN THE AIR BAG DEPLOYED, THE VISOR ON THE VEHICLE DETACHED. THE VEHICLE'S TOP WAS DOWN AT THE TIME AND CAUSED THE PASSENGER SIDE AIR BAG TO BLOW IN THE WIND, WHICH HINDERED THE CONTACT'S VIEW OF THE ROAD. THE CONTACT ATTEMPTED TO PULL THE VEHIC... Read more
Crash
Fire
1 injured
MITSUBISHI
LANCER
(2015) — AIR BAGS
Jun 8, 2017
Incident date: May 13, 2017
SON WAS DRIVING VEHICLE REAR ENDED A VEHICLE, AT 35 MPH, ROLLED MITSUBISHI 8 TO 9 TIMES, SLED ON ROOF ABOUT 50 FEET BEFORE COMING TO A STOP UP SIDE DOWN. AIRBAGS NEVER DEPLOYED. NOT EVEN WHEN THE TOW TRUCK FLIPPED CAR RIGHT SIDE UP.
Crash
MITSUBISHI
LANCER
(2015) — STRUCTURE:BODY
Jun 8, 2017
Incident date: May 13, 2017
SON WAS DRIVING VEHICLE REAR ENDED A VEHICLE, AT 35 MPH, ROLLED MITSUBISHI 8 TO 9 TIMES, SLED ON ROOF ABOUT 50 FEET BEFORE COMING TO A STOP UP SIDE DOWN. AIRBAGS NEVER DEPLOYED. NOT EVEN WHEN THE TOW TRUCK FLIPPED CAR RIGHT SIDE UP.
Crash
MITSUBISHI
LANCER
(2015) — SUSPENSION
Jun 8, 2017
Incident date: May 13, 2017
SON WAS DRIVING VEHICLE REAR ENDED A VEHICLE, AT 35 MPH, ROLLED MITSUBISHI 8 TO 9 TIMES, SLED ON ROOF ABOUT 50 FEET BEFORE COMING TO A STOP UP SIDE DOWN. AIRBAGS NEVER DEPLOYED. NOT EVEN WHEN THE TOW TRUCK FLIPPED CAR RIGHT SIDE UP.
Crash
MITSUBISHI
OUTLANDER
(2011) — ENGINE
Jun 8, 2017
Incident date: Jul 7, 2016
THERE HAVE BEEN MANY PROBLEMS THE LAST COUPLE YEARS WITH MY CAR, I NOTICED LAST YEAR WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT STOPPED DOING IT FOR AWHILE, AND THEN NOW MY CAR IS LOSING ACCELLERATION ON THE FREEWAY AND SEEMS TO BE STALLING , IT IS VERY DANGEROUS ... Read more
MITSUBISHI
OUTLANDER
(2011) — POWER TRAIN
Jun 8, 2017
Incident date: Jul 7, 2016
THERE HAVE BEEN MANY PROBLEMS THE LAST COUPLE YEARS WITH MY CAR, I NOTICED LAST YEAR WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT STOPPED DOING IT FOR AWHILE, AND THEN NOW MY CAR IS LOSING ACCELLERATION ON THE FREEWAY AND SEEMS TO BE STALLING , IT IS VERY DANGEROUS ... Read more
MITSUBISHI
OUTLANDER
(2011) — VEHICLE SPEED CONTROL
Jun 8, 2017
Incident date: Jul 7, 2016
THERE HAVE BEEN MANY PROBLEMS THE LAST COUPLE YEARS WITH MY CAR, I NOTICED LAST YEAR WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT STOPPED DOING IT FOR AWHILE, AND THEN NOW MY CAR IS LOSING ACCELLERATION ON THE FREEWAY AND SEEMS TO BE STALLING , IT IS VERY DANGEROUS ... Read more
MITSUBISHI
OUTLANDER
(2008) — VISIBILITY/WIPER
Jun 6, 2017
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF... Read more
MITSUBISHI
RAIDER
(2007) — AIR BAGS
Jun 5, 2017
Incident date: May 27, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE RECALL REPAIRS WERE COMPLETED, BUT THE AIR BAG INDICATOR ILLUMINATED AFTER THE VEHICLE WAS TAKEN FROM THE DEALER. THE DEALER (VIVA MITSUBISHI, 1145 MAGRUDER ST, EL PASO, TX 79925, (915) 782-1600) REFUSED TO REMEDY THE FAILURE... Read more
MITSUBISHI
MONTERO SPORT
(2003) — ELECTRICAL SYSTEM
Jun 1, 2017
Incident date: May 20, 2017
"TAKATA RECALL" WHEN A OIL LEEK ACCOR IN DUE TIME IT AUTOMATICALLY DRIPS DIRECTLY ON ONE OF THE SPARK PLUGS.ALSO THE EMISSIONS CONTROL SYSTEM DOESN'T FUNCTION A READING ELECTRONIC DIAGNOSTIC WHEN FINDING ISSUE
MITSUBISHI
MONTERO SPORT
(2003) — ENGINE
Jun 1, 2017
Incident date: May 20, 2017
"TAKATA RECALL" WHEN A OIL LEEK ACCOR IN DUE TIME IT AUTOMATICALLY DRIPS DIRECTLY ON ONE OF THE SPARK PLUGS.ALSO THE EMISSIONS CONTROL SYSTEM DOESN'T FUNCTION A READING ELECTRONIC DIAGNOSTIC WHEN FINDING ISSUE
MITSUBISHI
MONTERO SPORT
(2003) — FUEL/PROPULSION SYSTEM
Jun 1, 2017
Incident date: May 20, 2017
"TAKATA RECALL" WHEN A OIL LEEK ACCOR IN DUE TIME IT AUTOMATICALLY DRIPS DIRECTLY ON ONE OF THE SPARK PLUGS.ALSO THE EMISSIONS CONTROL SYSTEM DOESN'T FUNCTION A READING ELECTRONIC DIAGNOSTIC WHEN FINDING ISSUE
MITSUBISHI
OUTLANDER
(2008) — VISIBILITY/WIPER
May 30, 2017
Incident date: May 30, 2017
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V791000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 251-473-3336 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. T... Read more
MITSUBISHI
OUTLANDER
(2007) — SUSPENSION
May 30, 2017
Incident date: Dec 2, 2016
RECEIVED A RECALL FOR MANUFACTURER RECALL NUMBERSR-16-009 NHTSA RECALL NUMBER16V791 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY IN THE EVENT THAT WATER DROPS DOWN THROUGH THE BACK SIDE OF THE FRONT DECK GARNISH (THE BODY PIECE BETWEEN THE HOOD AND WINDSHIELD), THE FRONT WIPER LINK BALL JOINT MAY EXPERIENCE EXCESSIVE MOISTURE AND CORRODE. IF THIS OCCURS, THE RESIN CASE OF T... Read more
MITSUBISHI
OUTLANDER
(2007) — VISIBILITY/WIPER
May 30, 2017
Incident date: Dec 2, 2016
RECEIVED A RECALL FOR MANUFACTURER RECALL NUMBERSR-16-009 NHTSA RECALL NUMBER16V791 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY IN THE EVENT THAT WATER DROPS DOWN THROUGH THE BACK SIDE OF THE FRONT DECK GARNISH (THE BODY PIECE BETWEEN THE HOOD AND WINDSHIELD), THE FRONT WIPER LINK BALL JOINT MAY EXPERIENCE EXCESSIVE MOISTURE AND CORRODE. IF THIS OCCURS, THE RESIN CASE OF T... Read more
MITSUBISHI
GALANT
(2007) — ENGINE
May 30, 2017
Incident date: May 19, 2017
MY CHECK ENGINE LIGHT WAS ON; SO THE MECHANIC REPLACED THE EGR VALVE W/GASSKET. I HAVE DRIVEN MY CAR ABOUT 500 MILES AND IT STILL DOES NOT PASS THE SMOG TEST. THE OXYGEN SENSOR IS NOT READY. I'VE BEEN TOLD THAT I NEED TO DRIVE THE CAR MORE.
MITSUBISHI
GALANT
(2009) — AIR BAGS
May 26, 2017
Incident date: May 31, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI GALANT. THE CONTACT STATED THAT THE AIR BAG COMPARTMENT WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DON HARRING MITSUBISHI DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED AND THE AIR BAG COMPARTMENT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APP... Read more
MITSUBISHI
GALANT
(2009) — STRUCTURE:BODY
May 26, 2017
Incident date: May 31, 2014
TL* THE CONTACT OWNS A 2009 MITSUBISHI GALANT. THE CONTACT STATED THAT THE AIR BAG COMPARTMENT WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DON HARRING MITSUBISHI DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED AND THE AIR BAG COMPARTMENT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APP... Read more
MITSUBISHI
RAIDER
(2008) — AIR BAGS
May 25, 2017
Incident date: May 25, 2017
WHEN I GET THE TRUCK WE HAD A DEALER IN LITTLE ROCK AR. THEY CLOSED ABOUT 3 YEARS AGO. I CAN NOT UNDERSTAND WHY THEY CAN NOT MAKE ARMAMENTS TO FIX THE AIR BAG IN LITTLE ROCK AR AND NOT HAVE TO DRIVE TO A DIFFERENT STATE.
MITSUBISHI
RAIDER
(2006) — AIR BAGS
May 25, 2017
Incident date: May 25, 2017
TAKATA RECALL -SERRA MITSUBISHI, BIRMINGHAM AL.- I RECEIVED A RECALL NOTICE FOR MY AIR BAGS. IT TELLS ME IN THE LETTER THAT A LOANER/RENTAL VEHICLE WILL BE PROVIDED. I CALL FOR AN APPOINTMENT, DEALER WILL NOT PROVIDE A VEHICLE FOR THE 3 HR REPAIR. I ONLY NEEDED A RIDE BACK TO WORK WHILE WAITING ON REPAIR. NOT LIKE I WANTED A VEHICLE TO RIDE AROUND IN. I CALLED THE MITSUBISHI HOT LINE AND WAS TOLD ... Read more
MITSUBISHI
OUTLANDER SPORT
(2014) — AIR BAGS
May 25, 2017
Incident date: May 19, 2017
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 15 MPH, A PICK-UP TRUCK CRASHED INTO THE CONTACT'S VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER
(2011) — VISIBILITY/WIPER
May 25, 2017
Incident date: Apr 27, 2017
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHILE ATTEMPTING TO DRIVE IN THE RAIN. THE VEHICLE WAS TAKEN TO CABREROS HERMANOS DEALER IN PUERTO RICO WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY. THE CONTACT STATED THAT SHE HAD THE RECALL NOTICE IN HAND AND CABRERA DEALER INFORMED HER THAT SHE WOULD NEED TO PAY FOR A DIAGNO... Read more
MITSUBISHI
RAIDER
(2006) — AIR BAGS
May 24, 2017
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, LOCATED AT 2012 SKIBO RD, FAYETTEVILLE, NC 28314, WHERE IT WAS DIAGNOSED THAT THE DEFROST PANEL NEEDED TO BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR B... Read more
MITSUBISHI
RAIDER
(2006) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
May 24, 2017
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI RAIDER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, LOCATED AT 2012 SKIBO RD, FAYETTEVILLE, NC 28314, WHERE IT WAS DIAGNOSED THAT THE DEFROST PANEL NEEDED TO BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR B... Read more
MITSUBISHI
LANCER RALLIART
(2012) — POWER TRAIN
May 24, 2017
Incident date: Mar 31, 2017
AFTER 53000 MILES, MY HYDRAULIC UNIT FAILED, WHICH WILL COST ME ABOUT $2000 TO FIX, I'M NOT SURE WHY SUCH UNIT EXPOSED TO THE ENVIRONMENT WITH NO PROTECT SHIELD, FEELS THEY DESIGNED IT TO FAIL IN 5 YEARS.
MITSUBISHI
RAIDER
(2007) — AIR BAGS
May 24, 2017
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MITSUBISHI RAIDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT SPOKE TO A DEALER (TONY DOMIANO MITSUBISHI SCRAN... Read more
MITSUBISHI
OUTLANDER
(2004) — AIR BAGS
May 19, 2017
Incident date: May 14, 2017
TL* THE CONTACT OWNED A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 50 MPH THROUGH A ROUNDABOUT, THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE FRONT PASSENGER PULLED THE MIDDLE EMERGENCY BRAKE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER FOUR TIMES AND LANDED ON ITS ROOF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILE... Read more
Crash
MITSUBISHI
RAIDER
(2008) — AIR BAGS
May 19, 2017
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI RAIDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER COULD NOT C... Read more
MITSUBISHI
OUTLANDER
(2009) — VISIBILITY/WIPER
May 9, 2017
Incident date: Dec 2, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PART WAS ON BACKORDER. THE MANUFACTURER WAS MAD... Read more
MITSUBISHI
LANCER
(2002) — AIR BAGS
May 9, 2017
Incident date: May 5, 2017
MY HUSBAND WAS IN AN ACCIDENT AND OVER CORRECTED HIT AN EMBANKMENT AND A TREE AND THIS PUSHED HIM BACK INTO THE ROAD AND SPIN SHOOTING HIM INTO ANOTHER EMBANKMENT AND THIS RESULTED IN HIM BEING FORCED BACKWARDS AND INTO ANOTHER DITCH ON THE OTHER SIDE OF THE ROAD HITTING A MAILBOX AND ANOTHER DITCH. THE AIRBAG NEVER DEPLOYED AND THE SEAT BROKE AS IF HE WAS LAYING DOWN TO SLEEP BUT IT WAS BROKE INT... Read more
Crash
1 injured
MITSUBISHI
LANCER
(2002) — SEATS
May 9, 2017
Incident date: May 5, 2017
MY HUSBAND WAS IN AN ACCIDENT AND OVER CORRECTED HIT AN EMBANKMENT AND A TREE AND THIS PUSHED HIM BACK INTO THE ROAD AND SPIN SHOOTING HIM INTO ANOTHER EMBANKMENT AND THIS RESULTED IN HIM BEING FORCED BACKWARDS AND INTO ANOTHER DITCH ON THE OTHER SIDE OF THE ROAD HITTING A MAILBOX AND ANOTHER DITCH. THE AIRBAG NEVER DEPLOYED AND THE SEAT BROKE AS IF HE WAS LAYING DOWN TO SLEEP BUT IT WAS BROKE INT... Read more
Crash
1 injured
MITSUBISHI
MIRAGE G4
(2017) — AIR BAGS
May 5, 2017
Incident date: Apr 28, 2017
I WAS STOPPED IN TRAFFIC WHEN I WAS REAR ENDED BY A DRIVER DOING APPROXIMATELY 50 MPH ON A 3 LANE PARKWAY, WHICH CAUSED ME TO CRASH INTO THE CAR RIGHT IN FRONT OF ME. THE COLLISION WAS VIOLENT ENOUGH TO CAUSE BRUISING ON MY BICEP AND UPPER THIGHS AND KNOCKED MY HEARING AIDS ONTO THE DASH. THE AIRBAG DID NOT DEPLOY AND THE SEAT BELT INERTIAL REEL DID NOT ACTIVATE PROPERLY AS MY HEAD WAS ABOVE THE... Read more
Crash
1 injured