Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
FE-HD
(2004) — STRUCTURE:BODY
Aug 14, 2017
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2004 MITSUBISHI FE-HD. THE CONTACT STATED THAT THE METAL ASSOCIATED WITH THE UNDER BODY, FRAME, FRAME RAILS, AND INTERMEDIATE FRAME RAILS WAS STRUCTURALLY INFERIOR. THE DEALER (JIM REED'S TRUCK SALES, INC, 742 OLD ALBANY POST RD, CORTLANDT, NY 10567, (914) 737-3990) DIAGNOSED THAT THE PARTS NEEDED TO BE REPLACED. THE DEALER FURTHER INDICATED THAT THE MANUFACTURER DID NOT HAV... Read more
MITSUBISHI
OUTLANDER
(2007) — VISIBILITY/WIPER
Aug 10, 2017
Incident date: Oct 26, 2016
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY) AND 17V461000 (VISIBILITY). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BIRMINGHAM MITSUBISHI 9008 PARKWAY EAST, BIRMINGHAM, AL 35206, 205-957-6444) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME ... Read more
MITSUBISHI
OUTLANDER
(2016) — LATCHES/LOCKS/LINKAGES
Aug 8, 2017
Incident date: Jun 7, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MITSUBISHI MOTORS DEALER LOCATED IN PATCHOGUE, NY, BUT WAS NOT RE... Read more
MITSUBISHI
OUTLANDER SPORT
(2013) — FUEL/PROPULSION SYSTEM
Aug 7, 2017
Incident date: Mar 30, 2017
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. AFTER FILLING UP THE VEHICLE WITH FUEL, THE FUEL GAUGE READ "360 MILES UNTIL EMPTY ". DURING THE NEXT FILL UP, THE FUEL GAUGE READ "400 MILES UNTIL EMPTY". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V112000 (FUEL... Read more
MITSUBISHI
OUTLANDER SPORT
(2013) — ELECTRICAL SYSTEM
Aug 7, 2017
Incident date: Mar 30, 2017
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. AFTER FILLING UP THE VEHICLE WITH FUEL, THE FUEL GAUGE READ "360 MILES UNTIL EMPTY ". DURING THE NEXT FILL UP, THE FUEL GAUGE READ "400 MILES UNTIL EMPTY". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V112000 (FUEL... Read more
MITSUBISHI
OUTLANDER
(2010) — AIR BAGS
Aug 7, 2017
Incident date: Apr 15, 2017
TL* THE CONTACT OWNED A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE BEING OPERATED OVER 60 MPH. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,... Read more
Crash
MITSUBISHI
OUTLANDER
(2007) — SUSPENSION
Aug 4, 2017
Incident date: May 16, 2017
DRIVER'S SIDE FRONT COIL SPRING FRACTURED AND SEPARATED WHILE DRIVING.
MITSUBISHI
OUTLANDER
(2016) — LATCHES/LOCKS/LINKAGES
Aug 3, 2017
Incident date: Apr 30, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS... Read more
MITSUBISHI
DIAMANTE
(2002) — UNKNOWN OR OTHER
Aug 2, 2017
Incident date: Jul 28, 2017
I WAS DRIVING MY MITSUBISHI ACROSS THE UNIVERSITY BRIDGE ON 7-28-2017 AND SUDDENLY THE TRANSMISSION WENT OUT AND I WAS STUCK AND HAD NO POWER OF MOVEMENT,MY WIFE AND 3 Y.O.CHILD WERE PASSENGERS IN THE CAR,LUCKILY THE STATE PATROL CAME AND ASSISTED US.THE DEALER TOLD US THAT THIS CAR WAS MECHANICALLY SOUND AND HAD NO PROBLEMS OR ISSUES.THEY LIED TO US AND BY DOING SO THEY PUT OUR LIVES IN DANGER.TH... Read more
MITSUBISHI
DIAMANTE
(2002) — POWER TRAIN
Aug 2, 2017
Incident date: Jul 28, 2017
I WAS DRIVING MY MITSUBISHI ACROSS THE UNIVERSITY BRIDGE ON 7-28-2017 AND SUDDENLY THE TRANSMISSION WENT OUT AND I WAS STUCK AND HAD NO POWER OF MOVEMENT,MY WIFE AND 3 Y.O.CHILD WERE PASSENGERS IN THE CAR,LUCKILY THE STATE PATROL CAME AND ASSISTED US.THE DEALER TOLD US THAT THIS CAR WAS MECHANICALLY SOUND AND HAD NO PROBLEMS OR ISSUES.THEY LIED TO US AND BY DOING SO THEY PUT OUR LIVES IN DANGER.TH... Read more
MITSUBISHI
DIAMANTE
(2002) — AIR BAGS
Aug 2, 2017
Incident date: Jul 28, 2017
I WAS DRIVING MY MITSUBISHI ACROSS THE UNIVERSITY BRIDGE ON 7-28-2017 AND SUDDENLY THE TRANSMISSION WENT OUT AND I WAS STUCK AND HAD NO POWER OF MOVEMENT,MY WIFE AND 3 Y.O.CHILD WERE PASSENGERS IN THE CAR,LUCKILY THE STATE PATROL CAME AND ASSISTED US.THE DEALER TOLD US THAT THIS CAR WAS MECHANICALLY SOUND AND HAD NO PROBLEMS OR ISSUES.THEY LIED TO US AND BY DOING SO THEY PUT OUR LIVES IN DANGER.TH... Read more
MITSUBISHI
OUTLANDER
(2016) — STEERING
Aug 2, 2017
Incident date: Jul 18, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING,... Read more
Crash
MITSUBISHI
OUTLANDER
(2016) — POWER TRAIN
Aug 2, 2017
Incident date: Jul 18, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING,... Read more
Crash
MITSUBISHI
OUTLANDER
(2016) — SERVICE BRAKES
Aug 2, 2017
Incident date: Jul 18, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING,... Read more
Crash
MITSUBISHI
OUTLANDER
(2016) — ENGINE
Aug 2, 2017
Incident date: Jul 18, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. ON TWO OCCASIONS, WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL AND BRAKES LOCKED UP WITHOUT WARNING. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL AND DAMAGED THE BUMPER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. ON ANOTHER OCCASION, WHILE DRIVING,... Read more
Crash
MITSUBISHI
OUTLANDER
(2007) — VISIBILITY/WIPER
Aug 1, 2017
Incident date: Jun 22, 2017
MANUFACTURER RECALL NUMBERSR-16-009 NHTSA RECALL NUMBER16V791 MANUFACTURER REFUSES TO MAKE REPLACEMENT PARTS AVAILABLE FOR RECALL.
MITSUBISHI
OUTLANDER
(2015) — STRUCTURE:BODY
Jul 26, 2017
Incident date: Jul 16, 2017
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOUNT THE MITSUBISHI ROOF MOUNT RACK, THE VEHICLE ROOF RACK SECUREMENTS POINTS FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO THE KELLY MITSUBISHI DEALER LOCATED AT 536 STATE AVE, EMMAUS, PA 18049; (610) 967-2101 WHERE IT WAS DIAGNOSED THAT THE AREA NEEDED TO BE CLEANED WITH THE WD40 AND BRUSH. THE VEHIC... Read more
MITSUBISHI
OUTLANDER
(2016) — LATCHES/LOCKS/LINKAGES
Jul 24, 2017
Incident date: Jun 2, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED NOTIFICATION IN JUNE OF 2017. THE DEALER (SPRINGFIELD MITSUBISHI, 313 BALTIMORE PIKE, SPRINGFIELD, PA 19064) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THEY WERE UNABLE TO INFORM ... Read more
MITSUBISHI
LANCER
(2002) — UNKNOWN OR OTHER
Jul 24, 2017
Incident date: Dec 8, 2015
CATALYTIC CONVERTER OVERHEATING EMISSIONS RECALL. SECOND IS THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES. IT WAS A RECALL ON THE CATALYTIC CONVERTER OVERHEATING. I NEED TO GET MY CAR FIX.
MITSUBISHI
LANCER
(2002) — SERVICE BRAKES
Jul 24, 2017
Incident date: Dec 8, 2015
CATALYTIC CONVERTER OVERHEATING EMISSIONS RECALL. SECOND IS THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES. IT WAS A RECALL ON THE CATALYTIC CONVERTER OVERHEATING. I NEED TO GET MY CAR FIX.
MITSUBISHI
ENDEAVOR
(2008) — UNKNOWN OR OTHER
Jul 22, 2017
Incident date: Jul 11, 2017
TWO WEEKS AGO I NOTICED MY DRIVER SIDE FLOOR WAS WET WHICH I ASSUMED WAS FROM THE UMBRELLA WITH ALL THE RAIN. HOWEVER AS OF LAST WEEK IT REMAINED WET TO THE POINT OF SOAKING WHENEVER THE A/C OR DEFROSTER RUNS. IT WAS CHECKED BY CARMAX TECH, WHO ADVISED IT IS DUE TO THE HVAC DRAINAGE DETERIORATING & WATER BUILDING UP IN THE FLOOR BOARD. TO REPAIR THE COST IS OVER $1100.00. THE TECH INFORMED THAT MI... Read more
MITSUBISHI
OUTLANDER
(2012) — VISIBILITY/WIPER
Jul 21, 2017
Incident date: Oct 26, 2016
TL* THE CONTACT OWNS A 2012 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LARRY JAY MITSUBISHI, 8415 SOUTH BLVD, CHARLOTTE, NC 28273, (866) 237-9670) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE... Read more
MITSUBISHI
LANCER
(2002) — SERVICE BRAKES, HYDRAULIC
Jul 19, 2017
Incident date: May 4, 2017
BRAKES LOCKED UP AND SUBFRAME SNAPPED WHILE DRIVING. FOUND OUT RECENTLY THAT THERE WAS A RECALL ON MY CAR.
MITSUBISHI
MIRAGE G4
(2017) — AIR BAGS
Jul 18, 2017
Incident date: Jul 15, 2017
TL* THE CONTACT OWNS A 2017 MITSUBISHI MIRAGE G4. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE AND PUSHED THE VEHICLE INTO A THIRD VEHICLE IMPACTING THE FRONT PASSENGER SIDE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE CONTACT AND A PASSENGER WERE TAKEN TO THE HOSPITAL BY AMBULANCE. THE CONTACT HAD BRUISES ON THE CHEST AND OTHER A... Read more
Crash
2 injured
1 deaths
MITSUBISHI
OUTLANDER
(2013) — AIR BAGS
Jul 15, 2017
Incident date: Jul 8, 2017
STRUCK IN RIGHT FRONT QUARTER PANEL BY PICKUP TRUCK GOING 70MPH WHICH TOTALLED MY VEHICLE AND CAUSED INJURIES TO MYSELF AND GRANDSON BUT NO AIRBAGS DEPLOYED. DEPLOYMENT WOULD HAVE REDUCED OUR INJURIES.
Crash
12 injured
MITSUBISHI
LANCER RALLIART
(2009) — POWER TRAIN
Jul 15, 2017
Incident date: Sep 6, 2016
TAKATA RECALL SINCE I BOUGHT THE CAR THE ACD PUMP HAS BEEN FINE. BACK IN SEPTEMBER THE RED TRIANGLE CAME ON AND I DID SOME RESEARCH TO FIND OUT WHAT IT MEANT. I BARLEY DRIVE THE CAR BECAUSE OF THE ISSUE. IT SEEMS SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM TOO. MITSUBISHI WANTS TO CHARGE ME $800-$1200 TO FIX IT. I REFUSE TO PAY THIS AMOUNT AFTER SEEING EVERYONE ELSE HAS THIS SAME ISSUE.
MITSUBISHI
ECLIPSE SPYDER
(2007) — SERVICE BRAKES
Jul 14, 2017
Incident date: Jun 15, 2017
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED. AS A RESULT, THE DRIVER STRUCK THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, AND SPINE AND LOST CONSCIOUSNESS. MEDICAL ATTENTION WAS REQUIRED AND THE DRIVER WAS TAKEN TO TH... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE SPYDER
(2007) — AIR BAGS
Jul 14, 2017
Incident date: Jun 15, 2017
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE SPYDER. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED. AS A RESULT, THE DRIVER STRUCK THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, AND SPINE AND LOST CONSCIOUSNESS. MEDICAL ATTENTION WAS REQUIRED AND THE DRIVER WAS TAKEN TO TH... Read more
Crash
1 injured
MITSUBISHI
LANCER
(2009) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Jul 13, 2017
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT THE DEFROST BLOWER FAILED TO FUNCTION BECAUSE THE BEARINGS WERE WEARING PREMATURELY. IN ADDITION, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTU... Read more
MITSUBISHI
OUTLANDER SPORT
(2011) — UNKNOWN OR OTHER
Jul 12, 2017
Incident date: Nov 15, 2016
WHEN DRIVING BACK IN NOVEMBER 2016 I WAS DRIVING DOWN THE ROAD IN A RAIN STORM AND THE WINDSHIELD WIPERS STOPPED WORKING. AFTER DOING SOME RESEARCH I FOUND THERE WAS A RECALL ON THE WIPERS. SO I CALLED THE COMPANY AND THEY INFORMED ME THAT RECALL DID NOT COVER MY VEHICLE. SO ABOUT 3-4 WEEKS GO BY AND I GET MY MAIL AND WHAT DO I GET BUT A RECALL FOR THE WIPERS ON MY VEHICLE. ON THIS NOTICE IT SAYS ... Read more
MITSUBISHI
OUTLANDER
(2008) — VISIBILITY/WIPER
Jul 12, 2017
Incident date: Oct 26, 2016
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SKYLAND AUTO GROUP LOCATED AT 255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806; (828) 667-5213) WAS CON... Read more
MITSUBISHI
OUTLANDER
(2014) — EXTERIOR LIGHTING
Jul 11, 2017
Incident date: Mar 17, 2017
THERE IS A PROBLEM WITH THESE VEHICLES. THE FRONT HEADLIGHTS NEED TO BE REPLACED EVERY 6 MONTHS OR LESS. THERE HAVE ALSO BEEN PROBLEMS WITH THE COMPUTER. I WAS DRIVING AND THE REAR CAMERA CAME ON WHILE IN DRIVE. I PULLED INTO A PARKING LOT. WHEN I STARTED THE CAR I HAD NO BRAKES AND NO POWER STEERING. I TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WAS FINE. I HAD IT TOWED IN FOR SERVICE ... Read more
MITSUBISHI
OUTLANDER
(2008) — VISIBILITY/WIPER
Jul 7, 2017
Incident date: Jul 7, 2017
I RECEIVED A RECALL NOTICE IN DECEMBER OF 2016, THAT INDICATED THEY DID NOT HAVE THE PARTS YET TO MAKE THE REPAIR BUT WOULD SEND A SECOND NOTICE WHEN THEY WERE RECEIVED. I CALLED TODAY7/7/17 SEVEN MONTHS AFTER GETTING THE NOTICE AND WAS TOLD THEY STILL DO NOT HAVE THE PARTS TO MREPAIR THE PROBLEM?
MITSUBISHI
OUTLANDER
(2016) — EXTERIOR LIGHTING
Jul 7, 2017
Incident date: Jul 3, 2017
WITH JUST 2,000 MILES ON THE SUV, THE DRIVER'S SIDE LOW BEAM HEADLIGHT BURNED OUT. REPLACED IT. AT 20,000 MILES, BOTH LOW BEAMS BURNED OUT AT THE SAME TIME. REPLACED THEM. AT 30,000, BOTH LOW BEAMS BURNED OUT AGAIN, AT THE SAME TIME. REPLACED AND CONTACTED DEALER WITH, SO FAR, NO RESPONSE. I'VE OWNED ALMOST 10 VEHICLES OVER THE YEARS - INCLUDING HIDS AND HALOGENS - AND HAVE NEVER HAD HEADLIGHTS BU... Read more
MITSUBISHI
LANCER EVOLUTION
(2014) — UNKNOWN OR OTHER
Jul 6, 2017
Incident date: Jul 3, 2017
THE CAR AXLES FROM THE FRONT WHEELS FELL OFF THAT THE BRAKES STOPPED WORKING AND I COULDN'T STOP THE CAR. FOR 2014 CAR AND 184295 MILES IT WAS VERY STRANGE. IT HAPPEN IN THE STREET L JUST WAS COMING OUT OF THE HIGHWAY. POLICE REPORT (17-34721) INSURANCE CLAIM (171234952) RECALL (1-263434426)
Crash
MITSUBISHI
LANCER EVOLUTION
(2014) — WHEELS
Jul 6, 2017
Incident date: Jul 3, 2017
THE CAR AXLES FROM THE FRONT WHEELS FELL OFF THAT THE BRAKES STOPPED WORKING AND I COULDN'T STOP THE CAR. FOR 2014 CAR AND 184295 MILES IT WAS VERY STRANGE. IT HAPPEN IN THE STREET L JUST WAS COMING OUT OF THE HIGHWAY. POLICE REPORT (17-34721) INSURANCE CLAIM (171234952) RECALL (1-263434426)
Crash
MITSUBISHI
LANCER EVOLUTION
(2014) — SERVICE BRAKES
Jul 6, 2017
Incident date: Jul 3, 2017
THE CAR AXLES FROM THE FRONT WHEELS FELL OFF THAT THE BRAKES STOPPED WORKING AND I COULDN'T STOP THE CAR. FOR 2014 CAR AND 184295 MILES IT WAS VERY STRANGE. IT HAPPEN IN THE STREET L JUST WAS COMING OUT OF THE HIGHWAY. POLICE REPORT (17-34721) INSURANCE CLAIM (171234952) RECALL (1-263434426)
Crash
MITSUBISHI
OUTLANDER SPORT
(2016) — LATCHES/LOCKS/LINKAGES
Jun 28, 2017
Incident date: Apr 6, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MITSUBISHI MOTORS OF KENNEWICK, WASHINGTON WAS MADE AWARE OF THE RECALL AND STATED THAT THE PAR... Read more
MITSUBISHI
OUTLANDER
(2008) — VISIBILITY/WIPER
Jun 27, 2017
Incident date: Jun 1, 2017
I RECEIVED AN INTERIM "IMPORTANT SAFETY RECALL" LETTER IN DECEMBER 2016 REGARDING THE WIPER LINK BALL JOINT , POTENTIAL CORROSION AND SEPARATION CAUSING WINDSHIELD WIPERS TO STOP OPERATING. THE LETTER INDICATED THAT NO PARTS WERE AVAILABLE FOR THE REPAIR AND THAT I WOULD BE CONTACTED WHEN THE REMEDY PARTS WERE AVAILABLE. APPROXIMATELY 6 MONTHS LATER, IN EARLY JUNE, I RECEIVED A BRIGHT ORANGE "UR... Read more
MITSUBISHI
ECLIPSE SPYDER
(2003) — UNKNOWN OR OTHER
Jun 27, 2017
Incident date: Oct 29, 2016
TAKATA RECALL: MY VEHICLE IS INVOLVED IN THE NHTSA CAMPAIGN NUMBER 15V338000.ON OCTOBER 29, 2016, I WAS DRIVING TOWARDS MY HOME. AFTER BEING IN THE STOPPED POSITION FOR THE DURATION OF THE LEFT TURN SIGNAL AT THE INTERSECTION OF FM 518 AND FM 1128 IN PEARLAND, TEXAS, THE LIGHT TURNED GREEN AND I PROCEEDED DOWN 1128 TOWARD MY HOME. AFTER PROCEEDING ABOUT1 BLOCK, MY PASSENGER AIRBAG SUDDENLY DEPLOY... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE SPYDER
(2003) — VISIBILITY/WIPER
Jun 27, 2017
Incident date: Oct 29, 2016
TAKATA RECALL: MY VEHICLE IS INVOLVED IN THE NHTSA CAMPAIGN NUMBER 15V338000.ON OCTOBER 29, 2016, I WAS DRIVING TOWARDS MY HOME. AFTER BEING IN THE STOPPED POSITION FOR THE DURATION OF THE LEFT TURN SIGNAL AT THE INTERSECTION OF FM 518 AND FM 1128 IN PEARLAND, TEXAS, THE LIGHT TURNED GREEN AND I PROCEEDED DOWN 1128 TOWARD MY HOME. AFTER PROCEEDING ABOUT1 BLOCK, MY PASSENGER AIRBAG SUDDENLY DEPLOY... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE SPYDER
(2003) — AIR BAGS
Jun 27, 2017
Incident date: Oct 29, 2016
TAKATA RECALL: MY VEHICLE IS INVOLVED IN THE NHTSA CAMPAIGN NUMBER 15V338000.ON OCTOBER 29, 2016, I WAS DRIVING TOWARDS MY HOME. AFTER BEING IN THE STOPPED POSITION FOR THE DURATION OF THE LEFT TURN SIGNAL AT THE INTERSECTION OF FM 518 AND FM 1128 IN PEARLAND, TEXAS, THE LIGHT TURNED GREEN AND I PROCEEDED DOWN 1128 TOWARD MY HOME. AFTER PROCEEDING ABOUT1 BLOCK, MY PASSENGER AIRBAG SUDDENLY DEPLOY... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER
(2013) — VISIBILITY/WIPER
Jun 23, 2017
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE WIPERS FAILED TO WORK INTERMITTENTLY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONT... Read more
MITSUBISHI
LANCER
(2010) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Jun 21, 2017
Incident date: Jul 6, 2016
2010 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO VEHICLE FAILS EMISSIONS DUE TO SERVICE ENGINE WARNING LIGHT INDICATES CATALYTIC CONVERTER/SENSOR CIRCUIT SLOW RESPONSE MALFUNCTION ALSO PASSENGER WINDOWS AND KEY FOB BATTERY PROBLEMS. *SMD THE CONSUMER STATED THE DEALER ADVISED THAT THE 02 SENSORS AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE PASSENGER'S WINDOW WAS INOPERABLE. TH... Read more
MITSUBISHI
LANCER
(2010) — ELECTRICAL SYSTEM
Jun 21, 2017
Incident date: Jul 6, 2016
2010 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO VEHICLE FAILS EMISSIONS DUE TO SERVICE ENGINE WARNING LIGHT INDICATES CATALYTIC CONVERTER/SENSOR CIRCUIT SLOW RESPONSE MALFUNCTION ALSO PASSENGER WINDOWS AND KEY FOB BATTERY PROBLEMS. *SMD THE CONSUMER STATED THE DEALER ADVISED THAT THE 02 SENSORS AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE PASSENGER'S WINDOW WAS INOPERABLE. TH... Read more
MITSUBISHI
LANCER
(2010) — ENGINE
Jun 21, 2017
Incident date: Jul 6, 2016
2010 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO VEHICLE FAILS EMISSIONS DUE TO SERVICE ENGINE WARNING LIGHT INDICATES CATALYTIC CONVERTER/SENSOR CIRCUIT SLOW RESPONSE MALFUNCTION ALSO PASSENGER WINDOWS AND KEY FOB BATTERY PROBLEMS. *SMD THE CONSUMER STATED THE DEALER ADVISED THAT THE 02 SENSORS AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE PASSENGER'S WINDOW WAS INOPERABLE. TH... Read more
MITSUBISHI
OUTLANDER
(2010) — POWER TRAIN
Jun 20, 2017
Incident date: Apr 21, 2017
2010 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *LD THE CONSUMER REQUESTED TO HAVE ANY INFORMATION PERTAINING TO HIS VEHICLE'S TRANSMISSION SENT TO HIM IN WRITING. UPDATED 06/20/2017*JS
MITSUBISHI
OUTLANDER SPORT
(2012) — POWER TRAIN
Jun 19, 2017
Incident date: Jun 17, 2017
TRANSMISSION/ENGINE MAKES A HIGH PITCHED WHINING NOISE WHEN ACCELERATING ABOVE 2000 RPMS CURRENTLY. IT STARTED OUT ONLY DOING IT WHEN GOING UP HILL AT HIGHER RPMS BUT HAS GOTTEN WORSE. IT HAS ALSO AFFECTED THE ELECTRICAL SYSTEM AND HAD THE LOCKS, BACKUP CAMERA, REVERSE LIGHTS ALL GOING HAYWIRE. THIS WAS WITNESSED BY MY OIL SHOP WHILE GETTING AN OIL CHANGE ON IT THE MECHANIC COULDNT GET THE VEHICLE... Read more
MITSUBISHI
OUTLANDER SPORT
(2012) — ENGINE
Jun 19, 2017
Incident date: Jun 17, 2017
TRANSMISSION/ENGINE MAKES A HIGH PITCHED WHINING NOISE WHEN ACCELERATING ABOVE 2000 RPMS CURRENTLY. IT STARTED OUT ONLY DOING IT WHEN GOING UP HILL AT HIGHER RPMS BUT HAS GOTTEN WORSE. IT HAS ALSO AFFECTED THE ELECTRICAL SYSTEM AND HAD THE LOCKS, BACKUP CAMERA, REVERSE LIGHTS ALL GOING HAYWIRE. THIS WAS WITNESSED BY MY OIL SHOP WHILE GETTING AN OIL CHANGE ON IT THE MECHANIC COULDNT GET THE VEHICLE... Read more
MITSUBISHI
OUTLANDER SPORT
(2012) — ELECTRICAL SYSTEM
Jun 19, 2017
Incident date: Jun 17, 2017
TRANSMISSION/ENGINE MAKES A HIGH PITCHED WHINING NOISE WHEN ACCELERATING ABOVE 2000 RPMS CURRENTLY. IT STARTED OUT ONLY DOING IT WHEN GOING UP HILL AT HIGHER RPMS BUT HAS GOTTEN WORSE. IT HAS ALSO AFFECTED THE ELECTRICAL SYSTEM AND HAD THE LOCKS, BACKUP CAMERA, REVERSE LIGHTS ALL GOING HAYWIRE. THIS WAS WITNESSED BY MY OIL SHOP WHILE GETTING AN OIL CHANGE ON IT THE MECHANIC COULDNT GET THE VEHICLE... Read more