Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
LANCER SPORTBACK
(2004) - AIR BAGS
Nov 24, 2017
Incident date: Nov 24, 2017
TAKATA RECALL - I TOOK MY CAR IN TO HICKORY MITSUBISHI IN HICKORY, NC TO GET THE AIRBAG FIXED. I PICKED UP MY CAR IN THE AFTERNOON. IT STARTED TO GET DARK ABOUT AN HOUR LATER, SO I TURNED MY LIGHTS ON. I HAVE NO INTERIOR LIGHTS ON MY CAR. I CAN'T SEE MY ODOMETER, SHIFT COLUMN,ETC. I HAD TO TRAVEL A SIGNIFICANT DISTANCE TO GET THIS REPAIR SINCE THERE IS NO LONGER A MITSUBISHI DEALER WHERE I LIVE. N... Read more
MITSUBISHI
MIRAGE
(2015) - WHEELS
Nov 22, 2017
Incident date: Apr 12, 2016
I DON'T FEEL SAFE MY CAR, IN 2 YEARS I HAD REPLACE BRAKES 2 TIMES NEXT REPLACE THE BRAKES.NOW STRING DOESN'T DRIVE STRAIGHT. I HAD REPLACE TRIES 5 TIMES TWO THE TRIES ARE BRAND NEW . THE COMPANY TELL IT IS TREATS THIS UNACCEPTABLE. AND TRIE
MITSUBISHI
MIRAGE
(2015) - STEERING
Nov 22, 2017
Incident date: Apr 12, 2016
I DON'T FEEL SAFE MY CAR, IN 2 YEARS I HAD REPLACE BRAKES 2 TIMES NEXT REPLACE THE BRAKES.NOW STRING DOESN'T DRIVE STRAIGHT. I HAD REPLACE TRIES 5 TIMES TWO THE TRIES ARE BRAND NEW . THE COMPANY TELL IT IS TREATS THIS UNACCEPTABLE. AND TRIE
MITSUBISHI
MIRAGE
(2015) - SERVICE BRAKES
Nov 22, 2017
Incident date: Apr 12, 2016
I DON'T FEEL SAFE MY CAR, IN 2 YEARS I HAD REPLACE BRAKES 2 TIMES NEXT REPLACE THE BRAKES.NOW STRING DOESN'T DRIVE STRAIGHT. I HAD REPLACE TRIES 5 TIMES TWO THE TRIES ARE BRAND NEW . THE COMPANY TELL IT IS TREATS THIS UNACCEPTABLE. AND TRIE
MITSUBISHI
MIRAGE
(2015) - AIR BAGS
Nov 20, 2017
Incident date: Jan 13, 2016
TL* THE CONTACT OWNED A 2015 MITSUBISHI MIRAGE. WHILE DRIVING 55 MPH, THE VEHICLE SLID ON A PATCH OF BLACK ICE AND STRUCK A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT M... Read more
Crash
MITSUBISHI
OUTLANDER
(2016) - LATCHES/LOCKS/LINKAGES
Nov 16, 2017
Incident date: Apr 6, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V233000 (LATCHES/LOCKS/LINKAGES) AND 17V609000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOWLING GREEN MITSUBISHI AT (888) 273-0134 LOC... Read more
MITSUBISHI
OUTLANDER
(2016) - ELECTRICAL SYSTEM
Nov 16, 2017
Incident date: Apr 6, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V233000 (LATCHES/LOCKS/LINKAGES) AND 17V609000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOWLING GREEN MITSUBISHI AT (888) 273-0134 LOC... Read more
MITSUBISHI
LANCER
(2015) - AIR BAGS
Nov 14, 2017
Incident date: Nov 12, 2017
DRIVING ON INTERSTATE AT 1130 AT NIGHT NO RAIN OR ANYTHING. I HIT A DEER AT 72 MPH LOTS OF DAMAGE TO THE FRONT AND DRIVERSIDE.. MY SEST BELT WAS LOCKED BUT NOT ONE OF MY AIR BAGS COME OUT..
MITSUBISHI
LANCER
(2008) - SUSPENSION
Nov 13, 2017
Incident date: Oct 30, 2017
TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. WHILE DRIVING 5 MPH, AN ABNORMAL NOISE WAS HEARD WHILE THE FRONT DRIVER'S TIRE FACED THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER SUBFRAME WAS CORRODED, FRACTURED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEA... Read more
MITSUBISHI
LANCER EVO
(2005) - EXTERIOR LIGHTING
Nov 10, 2017
Incident date: Nov 8, 2017
WATER HAS MADE ITS WAY THROUGH THE GROMMET IN THE DRIVER SIDE WHEEL WELL, DOWN THE HARNESS, AND RESTS IN THE CONNECTORS BEHIND THE KICK PANEL UNDER THE DASH. WIRES/CONNECTORS HAVE BECOME CORRODED CAUSING SEVERAL PROBLEMS, INCLUDING: LIGHTS WILL NOT TURN OFF, AND NEITHER WILL THE ENGINE AFTER KEYS ARE REMOVED AND EVEN AFTER THE BATTERY IS DISCONNECTED.
MITSUBISHI
LANCER EVO
(2005) - VISIBILITY/WIPER
Nov 10, 2017
Incident date: Nov 8, 2017
WATER HAS MADE ITS WAY THROUGH THE GROMMET IN THE DRIVER SIDE WHEEL WELL, DOWN THE HARNESS, AND RESTS IN THE CONNECTORS BEHIND THE KICK PANEL UNDER THE DASH. WIRES/CONNECTORS HAVE BECOME CORRODED CAUSING SEVERAL PROBLEMS, INCLUDING: LIGHTS WILL NOT TURN OFF, AND NEITHER WILL THE ENGINE AFTER KEYS ARE REMOVED AND EVEN AFTER THE BATTERY IS DISCONNECTED.
MITSUBISHI
LANCER EVO
(2005) - ELECTRICAL SYSTEM
Nov 10, 2017
Incident date: Nov 8, 2017
WATER HAS MADE ITS WAY THROUGH THE GROMMET IN THE DRIVER SIDE WHEEL WELL, DOWN THE HARNESS, AND RESTS IN THE CONNECTORS BEHIND THE KICK PANEL UNDER THE DASH. WIRES/CONNECTORS HAVE BECOME CORRODED CAUSING SEVERAL PROBLEMS, INCLUDING: LIGHTS WILL NOT TURN OFF, AND NEITHER WILL THE ENGINE AFTER KEYS ARE REMOVED AND EVEN AFTER THE BATTERY IS DISCONNECTED.
MITSUBISHI
OUTLANDER
(2007) - STRUCTURE:BODY
Nov 9, 2017
Incident date: Nov 8, 2017
ON TUESDAY NOVEMBER 8 2017 MY CAR WENT OUT OF CONTROL. LUCKILY I WAS ABLE TO SAFELY GET OFF TO THE SIDE OF THE ROAD. I HAD MY CAR TOWED TO MY HOUSE THINKING IT WAS SOMETHING SIMPLE MY HUSBAND COULD FIX. HE LOOKED UNDERNEATH AND CHECKED EVERYTHING OUT. HE FOUND THAT MY FRONT CROSS MEMBERS HAVE COMPLETELY ROTTED OUT. I LOOKED UP RECALLS ON MY CAR TO SEE IF THERE WAS ONE AND I FOUND IT. IT SAYS ... Read more
MITSUBISHI
OUTLANDER
(2004) - SUSPENSION
Nov 9, 2017
Incident date: Sep 30, 2017
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SE... Read more
MITSUBISHI
OUTLANDER
(2004) - STRUCTURE:BODY
Nov 9, 2017
Incident date: Sep 30, 2017
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SE... Read more
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
Nov 9, 2017
Incident date: Nov 8, 2017
FRONT DRIVER SIDE COIL SPRING BROKEN . WHEN PULLING OUT FROM PARKING LOT HEARD A RATTLE AND POPPING SOUND HAD IT CHECK BY A MECHANIC AND FOUND THAT THE SPRING WAS BROKEN
MITSUBISHI
OUTLANDER
(2014) - AIR BAGS
Nov 9, 2017
Incident date: Nov 8, 2017
AIRBAG SERVICE REQUIRED LIGHT IS STAYING ON WITH NO ACCIDENTS OR REASON FOR DEPLOYMENT. THE VEHICLE IS STATIONARY AND THE WARNING STAYS ON, ALSO THE PASSENGER SEATBELT LIGHT IS STAYING ON
MITSUBISHI
LANCER
(2009) - EXTERIOR LIGHTING
Nov 8, 2017
Incident date: Jan 2, 2017
VEHICLE HEAD LIGHTS WILL RANDOMLY TURN OFF WHILE DRIVING. THE DEALER SAYS MY ETACS IS FAULTY. THIS IS THE SAME SYMPTOMS THAT HAS FORCED A RECALL ON OTHER LANCERS. SR-15-002. I FEEL THIS RECALL NEEDS TO BE EXPANDED.
MITSUBISHI
LANCER
(2014) - POWER TRAIN
Nov 7, 2017
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TR... Read more
Fire
MITSUBISHI
LANCER
(2014) - ELECTRICAL SYSTEM
Nov 7, 2017
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TR... Read more
Fire
MITSUBISHI
LANCER
(2014) - ELECTRONIC STABILITY CONTROL (ESC)
Nov 7, 2017
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TR... Read more
Fire
MITSUBISHI
OUTLANDER
(2014) - VISIBILITY/WIPER
Nov 6, 2017
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, WHEN ACTIVATED, FAILED TO RETURN TO THE DOWNWARD POSITION. THE CONTACT TOOK THE VEHICLE TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544; 510-999-5999) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD MOTOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MAD... Read more
MITSUBISHI
LANCER
(2006) - AIR BAGS
Nov 6, 2017
Incident date: Jul 15, 2017
ACTIVATION OF A NONDESICCATED AMMONIUM NITRATE INFLATOR WITH DEGRADED PROPELLANT MAY RESULT IN AN INFLATOR RUPTURE. AN INFLATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS.
MITSUBISHI
GALANT
(2004) - AIR BAGS
Nov 3, 2017
Incident date: Aug 15, 2016
PASSAGER SIDE AIRBAGIS COMING OUT LOOK LIKE IT MAY BLOW OUT ANY DAY.
MITSUBISHI
LANCER EVOLUTION
(2015) - POWER TRAIN
Nov 3, 2017
Incident date: Oct 26, 2017
CAR HAS ONLY BEEN DRIVEN JUST UNDER 6 MONTHS WITH NO ABUSE AND WITH JUST AT 10,000 MILES THE CLUTCH FAILED. THE DEALER AND MANUFACTURER CLAIM WEAR ITEM. IF THE CAR HAD 40,00 OR MORE MILES I MIGHT ACCEPT, BUT THEY BUILT A CAN WITH AN ENGINE THAT PRODUCES OVER 300 FT.LBS. OF TORQUE, AND APPARENTLY INSTALLED A CLUTCH AND PRESSURE PLATE THAT DOES NOT HAVE ADEQUATE CLAMPING AND HOLDING ABILITIES FOR TH... Read more
MITSUBISHI
OUTLANDER
(2010) - ENGINE
Nov 3, 2017
Incident date: Nov 3, 2017
AFTER GETTING MY VEHICLE BACK FROM THE DEALER FOR FIXING THE 4B1 ENGINE DRIVE BELT NO MORE THAN 15 MIN DRIVING ON TO THE HIGHWAY MY CAR STALED AND DIED LUCKILY I HAD MY FOOT ON THE BRAKE WHEN IT OCCURRED, I GOT IT TO START BACK UP BY RETURNING THE ENGINE OVER. 15 MIN AGAIN IT PRECEDED TO DO IT TWO MORE TIMES.
MITSUBISHI
OUTLANDER
(2010) - ELECTRICAL SYSTEM
Nov 3, 2017
Incident date: Nov 3, 2017
AFTER GETTING MY VEHICLE BACK FROM THE DEALER FOR FIXING THE 4B1 ENGINE DRIVE BELT NO MORE THAN 15 MIN DRIVING ON TO THE HIGHWAY MY CAR STALED AND DIED LUCKILY I HAD MY FOOT ON THE BRAKE WHEN IT OCCURRED, I GOT IT TO START BACK UP BY RETURNING THE ENGINE OVER. 15 MIN AGAIN IT PRECEDED TO DO IT TWO MORE TIMES.
MITSUBISHI
OUTLANDER SPORT
(2015) - ELECTRICAL SYSTEM
Nov 3, 2017
Incident date: Nov 2, 2017
DEALER WILL NOT HONOR RECALL ,OVER 100 MILES FROM DEALER
MITSUBISHI
ENDEAVOR
(2005) - EXTERIOR LIGHTING
Nov 2, 2017
Incident date: Nov 2, 2017
AS I WAS DRIVING ON THE HIGHWAY AND AND AS I SPED UP THE VEHICLE KEPT FISH TAILING IT FELT LIKE IT WAS THE FRONT OF THE VEHICLE . SO I WENT STRAIGHT TO MY MECHANIC AND HE SHOWED ME THE RUST OF THE REAR SUBFRAME OF THE CAR AND IT WAS DETACHED AND BROKEN. HE SUGGESTED I NOT DRIVE THE VEHICLE BECAUSE I AMY LOSE CO TROL OF THE VEHICLE.
MITSUBISHI
ENDEAVOR
(2005) - STRUCTURE:BODY
Nov 2, 2017
Incident date: Nov 2, 2017
AS I WAS DRIVING ON THE HIGHWAY AND AND AS I SPED UP THE VEHICLE KEPT FISH TAILING IT FELT LIKE IT WAS THE FRONT OF THE VEHICLE . SO I WENT STRAIGHT TO MY MECHANIC AND HE SHOWED ME THE RUST OF THE REAR SUBFRAME OF THE CAR AND IT WAS DETACHED AND BROKEN. HE SUGGESTED I NOT DRIVE THE VEHICLE BECAUSE I AMY LOSE CO TROL OF THE VEHICLE.
MITSUBISHI
OUTLANDER
(2009) - FUEL/PROPULSION SYSTEM
Nov 2, 2017
Incident date: Oct 25, 2017
IF U OPEN THE LEVER INSIDE THE CAR TO OPEN THE DOOR TO OPEN IT WOULDN'T OPEN. IT HAPPEN TWO TIMES WITH ME. I HAVE TO DRIVE IT TO THE DEALERS TO OPEN IT. I'M GLAD I JUST HAVE ENOUGH FUEL TO GET THERE. TO ME THIS IS A NERVE BREAKING. U CAN GET STUCK IF YOU ARE FAR DRIVING AND U CANNOT OPEN THE DOOR TO PUT GAS. NOW I BRING IT TO THE DEALER SERVICE AGAIN THEY SAY THAT THE CABLE GOING TO OPEN IS WE... Read more
MITSUBISHI
LANCER
(2004) - AIR BAGS
Nov 1, 2017
Incident date: Nov 1, 2017
RECALL ON TAKATA INFLATORS. THERE IS NO MITSUBISHI DEALER IN ROCHESTER, MN. I AM 95 YEARS OLD AND CANNOT DRIVE OUT OF ROCHESTER, MN. WHAT SHOULD I DO TO GET THE INFLATOR REPLACED?
MITSUBISHI
RAIDER
(2006) - AIR BAGS
Oct 31, 2017
Incident date: Jul 1, 2016
NO DEALERS IN MY STATE TO PERFORM THIS PASSENGER SIDE AIRBAG REPLACEMENT. CANNOT LOCATE A MITSUBISHI DEALER TO DO THIS RECALL.
MITSUBISHI
OUTLANDER
(2015) - POWER TRAIN
Oct 30, 2017
Incident date: Apr 6, 2016
ORIGINAL TRANSMISSION GONE AT 55K MIL 2ND TRANSMISSION GONE AT 150K ... I'M GONNA CHANGE 3RD ONE NOW (NO MORE GUARANTEE) I'M NOT SURE NEXT TRANSMISSION PROBLEM WHEN IS COMING?! I LOST MONEY,TIME ETC. EVERYBODY SAYING YOU PASS 100K MILEAGE... 150K MIL CAR CHANGE 3RD TIME TRANSMISSION!!! PLS STOP SELLING MITSUBISHI CAR IN THE US
MITSUBISHI
LANCER
(2006) - AIR BAGS
Oct 27, 2017
Incident date: May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BAY CARS MITSUBISHI AT (850) 785-1591 (615 W 15TH ST, PANAMA CITY, FL 32401). THE CONTACT DEC... Read more
MITSUBISHI
LANCER
(2006) - AIR BAGS
Oct 27, 2017
Incident date: May 2, 2016
I ATTEMPTED TO HAVE THE MITSUBISHI DEALER REPAIR THE RECALLED AIRBAGS. THEY CANCELLED THE APPOINTMENT I HAD SCHEDULED (WITHOUT CALLING ME). I ASKED THEM IF I COULD RESCHEDULE - THEY ADVISED THEY DIDN'T HAVE THE PARTS NECESSARY TO COMPLETE THE WORK, SO THEY WERE UNWILLING TO RESCHEDULE. I GAVE THEM MY PHONE NUMBER TO CALL ME BACK. THEY NEVER DID. I TRIED MULTIPLE TIMES TO RECTIFY THIS ISSUE, BUT... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) - POWER TRAIN
Oct 26, 2017
Incident date: Aug 9, 2017
THE CVT TRANSMISSION WENT COMPLETELY OUT. THIS VEHICLE IS ONLY 2 YEARS OLD AND WE WERE IN THE MIDDLE OF NO WHERE NEW MEXICO. WE WERE DRIVING, NO PROBLEMS AND THEN ALL OF THE SUDDEN IT SAID STOP THE VEHICLE TRANSMISSION OVERHEAT. WE IMMEDIATELY PULLED OVER. ENDED UP HAVING THE VEHICLE TRANSPORTED BACK HOME TO TEXAS AND WAS TOLD THE WARRANTY HAD JUST RAN OUT. WE MISSED IT BY 3,000 MILES. ENDED UP SP... Read more
MITSUBISHI
LANCER
(2008) - UNKNOWN OR OTHER
Oct 25, 2017
Incident date: Oct 16, 2017
CONTROL ARM BECAME DETACHED FROM CROSS MEMBER DUE TO EXTREME CORROSION. VEHICLE WAS IN MOTION WHEN THIS HAPPENED. THERE WERE RECALLS FROM EARLIER MODELS DUE TO THE SAME EXACT THING HAPPENING.
MITSUBISHI
OUTLANDER
(2007) - EXTERIOR LIGHTING
Oct 24, 2017
Incident date: Oct 18, 2017
THE HEADLIGHTS ON MY 2007 MITSUBISHI OUTLANDER LS SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT NIGHT ON A COUNTRY ROAD. THE HIGH BEAMS WORKED FINE. I HAD TO LEAVE THEM ON WHEN I WAS CROSSING OTHER CARS, WHICH CAUSED THE OTHER DRIVERS TO FURIOUSLY FLASH THEIR HIGH BEAMS ON AND OFF AT ME. IT WAS VERY DANGEROUS AND SCARY! TOOK IT TO A LOCAL MITSUBISHI DEALER WHO FIRST CHECKED THE FUSES, THEN TRIED... Read more
MITSUBISHI
OUTLANDER
(2008) - SERVICE BRAKES
Oct 22, 2017
Incident date: Oct 21, 2017
BRAKE SWITCH RECALL - WHEN THE VEHICLE IS IN PARK, TURNED ON, AND THE BRAKE IS PRESSED TO SHIFT FROM PARK TO ANY OTHER POSITION, THE SHIFTER REMAINS LOCKED IN THE PARK POSITION.
MITSUBISHI
OUTLANDER
(2004) - STRUCTURE:BODY
Oct 20, 2017
Incident date: Oct 19, 2017
I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND NEEDS TO BE COVERED BY MITSUBISHI. *JS
MITSUBISHI
LANCER
(2014) - POWER TRAIN
Oct 20, 2017
Incident date: Oct 20, 2017
VEHICLE HAS CVT TRANSMISSION AND WHEN THE CAR AND ENGINE ARE COLD THE TRANSMISSION WILL NOT MOVE THE CAR. CAR REVS TO 1500-2000 RPM AMD WILL EVENTUALLY BEGIN TO CREEP FORWARD. CAR ONLY HAD 75,000 MILES BUT AS WE ARE THE 2ND OWNER MITSUBISHI WILL NOT WARRANTY ALTHOUGH THE ORIGINAL OWNER WARRANTY IS 100,000 MILES AND THERE IS ALREADY A TECALL ON THIS SAME TRANSMISSION IN THE OUTLANDER.
MITSUBISHI
OUTLANDER SPORT
(2015) - POWER TRAIN
Oct 20, 2017
Incident date: Oct 17, 2017
WHEN DRIVING MY CAR IS HESITANT AND IT JERKS YOU WHEN PRESSURE IS APPLIED TO THE GAS PEDAL.
MITSUBISHI
GALANT
(2012) - UNKNOWN OR OTHER
Oct 18, 2017
Incident date: Oct 18, 2017
WHEN I ACCELERATE THERE IS A ELECTRIC RAZOR TYPE SOUND BUT STOPS WHEN I REACH CRUISING SPEED. THIS ONLY HAPPENS WHEN WE GET TO HIGHWAY SPEEDS. I HAD A TIRE REPLACED IN SEPTEMBER 2017.
MITSUBISHI
OUTLANDER
(2015) - AIR BAGS
Oct 17, 2017
Incident date: Oct 9, 2017
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH IN THE RAIN, THE VEHICLE INADVERTENTLY SWERVED TO THE SHOULDER LANE. THE REAR DRIVER SIDE COLLIDED WITH THE GUARDRAIL, THE VEHICLE SWERVED BACK INTO THE TRAVEL LANE, AND THEN BACK TO THE SHOULDER LANE WHERE THE FRONT DRIVER SIDE COLLIDED WITH THE GUARDRAIL. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER'S AND... Read more
Crash
2 injured
MITSUBISHI
MONTERO
(2001) - UNKNOWN OR OTHER
Oct 13, 2017
Incident date: Sep 4, 2017
ON 9/4/2017 AT APPROXIMATELY 615AM THE VEHICLE WAS PARKED IN THE GARAGE. 10 MINUTES LATER OUR PUPPY WAS BARKING AT THE DOOR LEADING TO GARAGE. HUSBAND WENT TO SEE WHY AND SAW SMOKE COMING FROM THE DOOR. HE OPENED THE DOOR AND THE GARAGE WAS FILLED WITH BLACK SMOKE AND THERE WAS A FIRE ON THE UNDERSIDE OF THE VEHICLE. CONSEQUENTLY THIS LED TO MY ENTIRE HOME BURNING DOWN.
Fire
1 injured
MITSUBISHI
OUTLANDER
(2016) - STRUCTURE:BODY
Oct 10, 2017
Incident date: Aug 15, 2017
WATER LEAK THROUGH ROOF ANTENNA.CERRITOS MITSUBISHI UNABLE TO REPAIR.
MITSUBISHI
OUTLANDER
(2016) - LATCHES/LOCKS/LINKAGES
Oct 5, 2017
Incident date: Jun 14, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OXNARD MITSUBISHI (1345 N OXNARD BLVD, CA 93030, PHONE NUMBER: (805) ... Read more
MITSUBISHI
LANCER
(2011) - POWER TRAIN
Oct 5, 2017
Incident date: Jul 4, 2017
VEHICLE OPERATING AT >3000 RPM CVT AND ENGINE WHINE AND LOSS OF POWER.