Showing 14,402 complaints for MITSUBISHI
Incident date: Dec 30, 2017
HELLO, MY BLOWER STOPPER WORKING IN MY CAR AND I FOUND THIS RECALL ONLINE AND I WAS WONDERING IF MY CAR WAS PART OF THIS RECALL: RECALL NUMBER 15V233000 RECALL DATE 04/20/2015 COMPONENT VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER SUMMARY MITSUBISHI MOTORS NORTH AMERICA, INC. (MITSUBISHI) IS RECALLING CERTAIN MODEL YEAR 2009-2011 LANCER VEHICLES MANUFACTURED MARCH 16, 2009, TO MA
... RCH 30, 2011, 2010-2011 LANCER SPORTBACK VEHICLES MANUFACTURED JUNE 17, 2009, TO DECEMBER 1, 2010, 2010-2011 LANCER EVOLUTION VEHICLES MANUFACTURED JULY 14, 2009, TO JANUARY 7, 2011, 2009-2011 OUTLANDER VEHICLES MANUFACTURED FEBRUARY 10, 2009, TO JUNE 22, 2011, AND 2011 OUTLANDER SPORT VEHICLES MANUFACTURED AUGUST 26, 2010, TO NOVEMBER 19, 2010. IN THE AFFECTED VEHICLES, THE BLOWER MOTOR MAY FAIL. CONSEQUENCE FAILURE OF THE BLOWER MOTOR MAY REDUCE THE PERFORMANCE OF THE WINDSHIELD DEFROSTER, DIMINISHING THE DRIVER'S VISIBILITY AND INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO MITSUBISHI WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE A SUSPECT BLOWER MOTOR, FREE OF CHARGE. THE RECALL BEGAN ON JUNE 15, 2015. OWNERS MAY CONTACT MITSUBISHI CUSTOMER SERVICE AT 1-888-648-7820. MITSUBISHI'S NUMBER FOR THIS RECALL IS SR-15-003.Read more
Incident date: Nov 18, 2017
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT THE BRAKE PEDAL FAILED. TO AVOID CRASHING INTO A MOTORCYCLE, THE CONTACT HAD TO SWERVE TO THE LEFT AND CRASHED INTO A CURB AND FIRE HYDRANT. THE VEHICLE THEN WENT AIRBORNE INTO A CANAL. THE BRAKE
... PEDAL CONNECTION DETACHED. THE CONTACT SUSTAINED BACK, LEFT LEG, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TT *TRRead more
Crash
1 injured
Incident date: Nov 18, 2017
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT THE BRAKE PEDAL FAILED. TO AVOID CRASHING INTO A MOTORCYCLE, THE CONTACT HAD TO SWERVE TO THE LEFT AND CRASHED INTO A CURB AND FIRE HYDRANT. THE VEHICLE THEN WENT AIRBORNE INTO A CANAL. THE BRAKE
... PEDAL CONNECTION DETACHED. THE CONTACT SUSTAINED BACK, LEFT LEG, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TT *TRRead more
Crash
1 injured
Incident date: Dec 26, 2017
ENGINE CAUGHT ON FIRE PARKED AND NOT RUNNING IN MY DRIVEWAY
Fire
Incident date: Dec 26, 2017
ENGINE CAUGHT ON FIRE PARKED AND NOT RUNNING IN MY DRIVEWAY
Fire
Incident date: Dec 26, 2017
ENGINE CAUGHT ON FIRE PARKED AND NOT RUNNING IN MY DRIVEWAY
Fire
Incident date: Nov 21, 2017
WITHOUT WARNING THE RPM WILL DROP TO ZERO. AT FIRST IT WOULD START RIGHT BACK UP WITHOUT HAVING TO RESTART IT. NOW WITHOUT WARNING IT WILL JUST DIE AND RPM GOES TO ZERO AND I HAVE TO RESTART IT. CHECK ENGINE LIGHT WILL COME ON BUT NO DIAGNOSTIC CODES ARE STORED AS TO WHAT THE PROBLEM IS. IT HAS HAPPENED WHILE STOPPED AS WELL AS DRIVING DON THE ROAD AT 50 MPH.
Incident date: Dec 6, 2017
I AM DISABLED BY MY OWN FACTORY ALARM. THE CAR WILL NOT START BECAUSE MY ECU WAS DEFECTIVE AND I REPLACED IT WITH A USED ONE AND TOOK IT TO THE DEALER TO PROGRAM MY KEY TO THE REPLACEMENT ECU AND THE KEY STILL DOESN'T WORK EVEN THOUGH I AM GETTING A P1610 TROUBLE CODE FOR IMMOBILIZER MALFUNCTION WHICH IS DUE TO AN ECU NOT RECOGNIZING THE KEY. EVEN THE DEALOR CAN'T GET THE CAR TO START. THE MANU
... FACTURER GOT THE IMMOBILIZER SYSTEM TOO ADVANCED THAT IT'S LOCKING THEIR CAR OWNER'S OUT OF THEIR OWN CAR! THIS IS UNACCEPTABLE.Read more
Incident date: Dec 6, 2017
I AM DISABLED BY MY OWN FACTORY ALARM. THE CAR WILL NOT START BECAUSE MY ECU WAS DEFECTIVE AND I REPLACED IT WITH A USED ONE AND TOOK IT TO THE DEALER TO PROGRAM MY KEY TO THE REPLACEMENT ECU AND THE KEY STILL DOESN'T WORK EVEN THOUGH I AM GETTING A P1610 TROUBLE CODE FOR IMMOBILIZER MALFUNCTION WHICH IS DUE TO AN ECU NOT RECOGNIZING THE KEY. EVEN THE DEALOR CAN'T GET THE CAR TO START. THE MANU
... FACTURER GOT THE IMMOBILIZER SYSTEM TOO ADVANCED THAT IT'S LOCKING THEIR CAR OWNER'S OUT OF THEIR OWN CAR! THIS IS UNACCEPTABLE.Read more
Incident date: Dec 20, 2017
THE 2017 MITSUBISHI OUTLANDER SPORT'S CVT TRANSMISSION HESITANT WHILE ACCELERATING FROM A STOP THEN IT SURGES WITH POWER AND THE RPM FLUCTUATES UP AND DOWN CONTINUOUSLY. WHEN GIVEN GAS THE VEHICLE SOMETIMES DOES NOT ACCELERATE. THIS VEHICLE WAS NOT ALWAYS LIKE THIS. I RECORDED MULTIPLE VIDEO SHOWING THE RPM FLUCTUATES CONSTANTLY EVEN IN CRUISE CONTROL. I TOOK IT TO LOCAL MITSUBISHI DEALERSHIP AN
... D THEY KEPT THE VEHICLE FOR A DAY TO LOG THE DATA AS THEY DROVE IT AROUND ONLY TO BE TOLD "THERE IS NOTHING WRONG WITH IT"Read more
Incident date: Dec 20, 2017
THE 2017 MITSUBISHI OUTLANDER SPORT'S CVT TRANSMISSION HESITANT WHILE ACCELERATING FROM A STOP THEN IT SURGES WITH POWER AND THE RPM FLUCTUATES UP AND DOWN CONTINUOUSLY. WHEN GIVEN GAS THE VEHICLE SOMETIMES DOES NOT ACCELERATE. THIS VEHICLE WAS NOT ALWAYS LIKE THIS. I RECORDED MULTIPLE VIDEO SHOWING THE RPM FLUCTUATES CONSTANTLY EVEN IN CRUISE CONTROL. I TOOK IT TO LOCAL MITSUBISHI DEALERSHIP AN
... D THEY KEPT THE VEHICLE FOR A DAY TO LOG THE DATA AS THEY DROVE IT AROUND ONLY TO BE TOLD "THERE IS NOTHING WRONG WITH IT"Read more
Incident date: Dec 20, 2017
THE 2017 MITSUBISHI OUTLANDER SPORT'S CVT TRANSMISSION HESITANT WHILE ACCELERATING FROM A STOP THEN IT SURGES WITH POWER AND THE RPM FLUCTUATES UP AND DOWN CONTINUOUSLY. WHEN GIVEN GAS THE VEHICLE SOMETIMES DOES NOT ACCELERATE. THIS VEHICLE WAS NOT ALWAYS LIKE THIS. I RECORDED MULTIPLE VIDEO SHOWING THE RPM FLUCTUATES CONSTANTLY EVEN IN CRUISE CONTROL. I TOOK IT TO LOCAL MITSUBISHI DEALERSHIP AN
... D THEY KEPT THE VEHICLE FOR A DAY TO LOG THE DATA AS THEY DROVE IT AROUND ONLY TO BE TOLD "THERE IS NOTHING WRONG WITH IT"Read more
Incident date: Dec 17, 2017
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THA
... T THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.Read more
Incident date: Dec 17, 2017
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THA
... T THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.Read more
Incident date: Dec 13, 2017
TOOK CAR IN FOR SAFETY RECALL FOUND OUT THAT MY ENGINE CROSS MEMBER HAS BEEN RUSTING THERE IS A SAFETY RECALL ON THIS ISSUE BUT WAS NOT NOTIFIED DEALERSHIP TOLD ME THAT IT WOULD BE 970.00 TO REPLACE THIS IS NOT MY RESPONSIBILITY IT'S MITSUBISHI S SHOULD HAVE BEEN RECALLED BEFORE THE RUST AND SEALED COATED PLEASE GET BACK ON THIS ISSUE COULD HAVE LEAD TO MY STEERING FAILURE AND POSSIBLY A FATALITY
... FOR ME AND MY FAMILYRead more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2014 MITSUBISHI MIRAGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V686000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A DEALER TO PROVIDE THE RECALL REMEDY. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Sep 15, 2017
THE TRANSMISSION DOESN'T SHIFT INTO GEAR EASILY AS WELL AS JUMPS OUT OF FIRST GEAR WHEN TAKING OFF FROM STOP. WHEN SHIFTING INTO 3RD AND 5TH IT IS DIFFICULT TO SHIFT INTO WHILE MOVING. THIS IS A DANGEROUS SITUATION WHEN DRIVING. ALL UPPER GEARS ARE DIFFICULT TO SHIFT INTO. THE CLUTCH FAILED TWICE IN LESS THAN 40K MILES THEN THE REPLACEMENT FAILED AFTER ONLY 1,000. NOT SURE IF THEY ARE RELATED.
Incident date: Dec 8, 2017
VEHICLE WAS PURCHASED IN VIRGINIA WITH THE ASSUMPTION IT WOULD PASS MARYLAND INSPECTION AS IT HAD PASSED VIRGINIA INSPECTION. FRONT BRAKE PADS WERE WORN TOO THIN AND THE ROTORS WERE RUSTED. TO PASS MARYLAND INSPECTION IS NEEDED NEW FRONT BRAKE PADS AND ROTORS AND WOULD HAVE NEEDED REAR PADS ALSO. DEALERSHIP REFUSED TO BE RESPONSIBLE FOR THE PROBLEM. THE CONSUMER STATED THE DEALER PROVIDED A
... REIMBURSEMENT AND REQUESTED TO WITHDRAW THE COMPLAINT. *JSRead more
Incident date: Oct 15, 2017
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE ATTEMPTING TO CHECK UNDER THE VEHICLE, THE CONTACT NOTICED THAT THE REAR FRAME WAS ROTTED. THE VEHICLE WAS TAKEN TO CHERRY HILL MITSUBISHI AT (856) 471-1057 (1805 MARLTON PIKE W, CHERRY HILL, NJ 08002) WHERE IT WAS DIAGNOSED THAT THE REAR FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU
... RE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Dec 9, 2017
TAKATA RECALL - AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. OCCURS IN PARK OR IN DRIVE.
Incident date: Mar 3, 2017
TAKATA RECALL. ON FRONT DRIVER SIDE THE CONTROL ARM/SUBFRAME IS RUSTED/RUSTING OUT REALLY BAD. THERE IS A WHOLE THE SIZE OF A FIST WHERE THE CONTROL ARM ATTACHES TO THE FRAME.
Incident date: Mar 3, 2017
TAKATA RECALL. ON FRONT DRIVER SIDE THE CONTROL ARM/SUBFRAME IS RUSTED/RUSTING OUT REALLY BAD. THERE IS A WHOLE THE SIZE OF A FIST WHERE THE CONTROL ARM ATTACHES TO THE FRAME.
Incident date: Mar 3, 2017
TAKATA RECALL. ON FRONT DRIVER SIDE THE CONTROL ARM/SUBFRAME IS RUSTED/RUSTING OUT REALLY BAD. THERE IS A WHOLE THE SIZE OF A FIST WHERE THE CONTROL ARM ATTACHES TO THE FRAME.
Incident date: Dec 6, 2017
AFTER FILLING UP ON GASOLINE, MY 4 YEAR OLD MENTIONED THAT SHE SMELLED GAS IN THE CAR. I IMMEDIATELY GOT HOME AND PULLED INTO MY GARAGE AND SMELLED IT, TOO. THEN NEXT MORNING, MY GARAGE WAS OVERWHELMED WITH THE FUMES. AFTER HAVING A MECHANIC INSPECT THE CAR, HE FOUND GAS WAS LEAKING FROM THE TOP OF THE TANK, WHERE THE FUEL PUMP GOES. APPARENTLY, IT WAS COMPLETELY CORRODED, WHICH CAUSED THE PLASTIC
... FUEL PUMP HOUSING ATTACHED TO IT TO CRACK AND SUBSEQUENTLY LEAK FUEL EVERYWHERE. THIS FUEL PUMP HOUSING IS LOCATED DIRECTLY BENEATH MY SON'S CAR SEAT, ON THE DRIVER'S SIDE BACK SEAT. THIS IS A SERIOUS FIRE HAZARD. AFTER REACHING OUT TO OTHER OWNERS OF THE SAME VEHICLE, APPARENTLY THIS CORROSION IS VERY COMMON. BUT MY CAR IS NOT EVEN 6 YEARS OLD, WITH ONLY 48K MILES (PURCHASED IT NEW ON 12/27/2011). THIS SHOULDN'T BE HAPPENING ON SUCH A RELATIVELY NEW CAR.Read more
Incident date: Nov 17, 2017
I RECEIVED A LETTER EXPLAINING THERE IS A DEFICIENCY WHICH CAN SHUT DOWN MY MOTOR WHILE IN USE, AND TO VISIT A DEALER TO HAVE IT FIXED. SPOKE WITH REPS BY PHONE AND WAS TOLD IT MUST BE DONE AT A DEALER - NO EXCEPTIONS. I AM MEDICALLY RESTRICTED IN MY ACTIVITIES, I ADVISED THEM. NO EXCEPTIONS. CLOSEST DEALER TO MY HOME (EDWARDS, MS) IS IN ALEXANDRIA, LOUISIANA, I'M SORRY TO SAY I LEARNED, AND I
... REQUESTED THEY PROVIDE A CLOSER REPAIR PLACE, LIKE CLINTON OR VICKSBURG, MS, BUT THEY DECLINED. I ASKED THEM HOW LONG IT WOULD TAKE AND THEY DIDN'T KNOW FOR SURE. OVERNIGHT ACCOMMODATIONS? AT MY EXPENSE. WHAT IF IT BROKE DOWN ON THE WAY AND I WAS ABLE TO AVOID BEING OBLITERATED?? WHY, THEY WOULD DISPATCH A TOW. WHAT ABOUT ME? I WOULD BE ON MY OWN TO GET TO THE DEALER TO PICK UP THE CAR. MAYBE YOUR AGENCY HAS NO ANSWER FOR ME, BUT THIS SEEMS OUTRAGEOUS TREATMENT OF AN UNSUSPECTING CUSTOMER. WHY COULD THEY NOT ARRANGE FOR ANOTHER AUTO DEALERSHIP CLOSER TO ME TO DO THE WORK? AND I NOTICE THERE HAVE BEEN 5 RECALLS ON THE CAR. NOBODY INFORMED ME. SHODDY.Read more
Incident date: Nov 28, 2017
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000(SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DORSETT AUTOMOTIVE IN TERRE HAUTE, IN REFUSED TO PERFORM THE REPAIR BECAUSE THE PASSENGER SIDE OUTER TIE ROD AND
... LOWER CONTROL ARM NEEDED TO BE REPAIRED BEFORE THE RECALL REPAIR COULD BE COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE COMPONENTS HAD TO BE REPAIRED BEFORE THE REMEDY COULD BE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.Read more
Incident date: Dec 1, 2017
TAIL LIGHTS NOT WORKING DEALER SAYS ECU IS BAD
Incident date: Nov 24, 2017
TAKATA RECALL - I TOOK MY CAR IN TO HICKORY MITSUBISHI IN HICKORY, NC TO GET THE AIRBAG FIXED. I PICKED UP MY CAR IN THE AFTERNOON. IT STARTED TO GET DARK ABOUT AN HOUR LATER, SO I TURNED MY LIGHTS ON. I HAVE NO INTERIOR LIGHTS ON MY CAR. I CAN'T SEE MY ODOMETER, SHIFT COLUMN,ETC. I HAD TO TRAVEL A SIGNIFICANT DISTANCE TO GET THIS REPAIR SINCE THERE IS NO LONGER A MITSUBISHI DEALER WHERE I LIVE. N
... OW I HAVE TO GO ALL THE WAY BACK THERE AND SIT FOR ANOTHER 2.5 HOURS WHILE THEY TRY TO FIGURE OUT WHAT THEY DID TO MY ELECTRICAL SYSTEM. I'M NOT SURE I WANT THEM TO EVEN TOUCH MY CAR AGAIN.Read more
Incident date: Nov 24, 2017
TAKATA RECALL - I TOOK MY CAR IN TO HICKORY MITSUBISHI IN HICKORY, NC TO GET THE AIRBAG FIXED. I PICKED UP MY CAR IN THE AFTERNOON. IT STARTED TO GET DARK ABOUT AN HOUR LATER, SO I TURNED MY LIGHTS ON. I HAVE NO INTERIOR LIGHTS ON MY CAR. I CAN'T SEE MY ODOMETER, SHIFT COLUMN,ETC. I HAD TO TRAVEL A SIGNIFICANT DISTANCE TO GET THIS REPAIR SINCE THERE IS NO LONGER A MITSUBISHI DEALER WHERE I LIVE. N
... OW I HAVE TO GO ALL THE WAY BACK THERE AND SIT FOR ANOTHER 2.5 HOURS WHILE THEY TRY TO FIGURE OUT WHAT THEY DID TO MY ELECTRICAL SYSTEM. I'M NOT SURE I WANT THEM TO EVEN TOUCH MY CAR AGAIN.Read more
Incident date: Apr 12, 2016
I DON'T FEEL SAFE MY CAR, IN 2 YEARS I HAD REPLACE BRAKES 2 TIMES NEXT REPLACE THE BRAKES.NOW STRING DOESN'T DRIVE STRAIGHT. I HAD REPLACE TRIES 5 TIMES TWO THE TRIES ARE BRAND NEW . THE COMPANY TELL IT IS TREATS THIS UNACCEPTABLE. AND TRIE
Incident date: Apr 12, 2016
I DON'T FEEL SAFE MY CAR, IN 2 YEARS I HAD REPLACE BRAKES 2 TIMES NEXT REPLACE THE BRAKES.NOW STRING DOESN'T DRIVE STRAIGHT. I HAD REPLACE TRIES 5 TIMES TWO THE TRIES ARE BRAND NEW . THE COMPANY TELL IT IS TREATS THIS UNACCEPTABLE. AND TRIE
Incident date: Apr 12, 2016
I DON'T FEEL SAFE MY CAR, IN 2 YEARS I HAD REPLACE BRAKES 2 TIMES NEXT REPLACE THE BRAKES.NOW STRING DOESN'T DRIVE STRAIGHT. I HAD REPLACE TRIES 5 TIMES TWO THE TRIES ARE BRAND NEW . THE COMPANY TELL IT IS TREATS THIS UNACCEPTABLE. AND TRIE
Incident date: Jan 13, 2016
TL* THE CONTACT OWNED A 2015 MITSUBISHI MIRAGE. WHILE DRIVING 55 MPH, THE VEHICLE SLID ON A PATCH OF BLACK ICE AND STRUCK A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT M
... ECHANIC OR DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V686000 (AIR BAGS) AFTER THE COLLISION. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Crash
Incident date: Apr 6, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V233000 (LATCHES/LOCKS/LINKAGES) AND 17V609000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOWLING GREEN MITSUBISHI AT (888) 273-0134 LOC
... ATED AT 2205 SCOTTSVILLE RD, BOWLING GREEN, KY 42104 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).Read more
Incident date: Apr 6, 2017
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V233000 (LATCHES/LOCKS/LINKAGES) AND 17V609000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOWLING GREEN MITSUBISHI AT (888) 273-0134 LOC
... ATED AT 2205 SCOTTSVILLE RD, BOWLING GREEN, KY 42104 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).Read more
Incident date: Nov 12, 2017
DRIVING ON INTERSTATE AT 1130 AT NIGHT NO RAIN OR ANYTHING. I HIT A DEER AT 72 MPH LOTS OF DAMAGE TO THE FRONT AND DRIVERSIDE.. MY SEST BELT WAS LOCKED BUT NOT ONE OF MY AIR BAGS COME OUT..
Incident date: Oct 30, 2017
TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. WHILE DRIVING 5 MPH, AN ABNORMAL NOISE WAS HEARD WHILE THE FRONT DRIVER'S TIRE FACED THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER SUBFRAME WAS CORRODED, FRACTURED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEA
... LER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.Read more
Incident date: Nov 8, 2017
WATER HAS MADE ITS WAY THROUGH THE GROMMET IN THE DRIVER SIDE WHEEL WELL, DOWN THE HARNESS, AND RESTS IN THE CONNECTORS BEHIND THE KICK PANEL UNDER THE DASH. WIRES/CONNECTORS HAVE BECOME CORRODED CAUSING SEVERAL PROBLEMS, INCLUDING: LIGHTS WILL NOT TURN OFF, AND NEITHER WILL THE ENGINE AFTER KEYS ARE REMOVED AND EVEN AFTER THE BATTERY IS DISCONNECTED.
Incident date: Nov 8, 2017
WATER HAS MADE ITS WAY THROUGH THE GROMMET IN THE DRIVER SIDE WHEEL WELL, DOWN THE HARNESS, AND RESTS IN THE CONNECTORS BEHIND THE KICK PANEL UNDER THE DASH. WIRES/CONNECTORS HAVE BECOME CORRODED CAUSING SEVERAL PROBLEMS, INCLUDING: LIGHTS WILL NOT TURN OFF, AND NEITHER WILL THE ENGINE AFTER KEYS ARE REMOVED AND EVEN AFTER THE BATTERY IS DISCONNECTED.
Incident date: Nov 8, 2017
WATER HAS MADE ITS WAY THROUGH THE GROMMET IN THE DRIVER SIDE WHEEL WELL, DOWN THE HARNESS, AND RESTS IN THE CONNECTORS BEHIND THE KICK PANEL UNDER THE DASH. WIRES/CONNECTORS HAVE BECOME CORRODED CAUSING SEVERAL PROBLEMS, INCLUDING: LIGHTS WILL NOT TURN OFF, AND NEITHER WILL THE ENGINE AFTER KEYS ARE REMOVED AND EVEN AFTER THE BATTERY IS DISCONNECTED.
Incident date: Nov 8, 2017
ON TUESDAY NOVEMBER 8 2017 MY CAR WENT OUT OF CONTROL. LUCKILY I WAS ABLE TO SAFELY GET OFF TO THE SIDE OF THE ROAD. I HAD MY CAR TOWED TO MY HOUSE THINKING IT WAS SOMETHING SIMPLE MY HUSBAND COULD FIX. HE LOOKED UNDERNEATH AND CHECKED EVERYTHING OUT. HE FOUND THAT MY FRONT CROSS MEMBERS HAVE COMPLETELY ROTTED OUT. I LOOKED UP RECALLS ON MY CAR TO SEE IF THERE WAS ONE AND I FOUND IT. IT SAYS
... THAT THE RECALL IS INCOMPLETE. I WOULD LIKE TO KNOW WHAT I CAN DO ABOUT GETTING THIS FIXED OR IF I AM GOING TO HAVE TO COME UP WITH THE MONEY MYSELF.Read more
Incident date: Sep 30, 2017
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SE
... VERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.Read more
Incident date: Sep 30, 2017
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SE
... VERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.Read more
Incident date: Nov 8, 2017
FRONT DRIVER SIDE COIL SPRING BROKEN . WHEN PULLING OUT FROM PARKING LOT HEARD A RATTLE AND POPPING SOUND HAD IT CHECK BY A MECHANIC AND FOUND THAT THE SPRING WAS BROKEN
Incident date: Nov 8, 2017
AIRBAG SERVICE REQUIRED LIGHT IS STAYING ON WITH NO ACCIDENTS OR REASON FOR DEPLOYMENT. THE VEHICLE IS STATIONARY AND THE WARNING STAYS ON, ALSO THE PASSENGER SEATBELT LIGHT IS STAYING ON
Incident date: Jan 2, 2017
VEHICLE HEAD LIGHTS WILL RANDOMLY TURN OFF WHILE DRIVING. THE DEALER SAYS MY ETACS IS FAULTY. THIS IS THE SAME SYMPTOMS THAT HAS FORCED A RECALL ON OTHER LANCERS. SR-15-002. I FEEL THIS RECALL NEEDS TO BE EXPANDED.
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TR
... Y AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.Read more
Fire
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TR
... Y AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.Read more
Fire
Incident date: Sep 15, 2017
I BOUGHT MY 2014 MITSUBISHI LANCER IN NOV. 2014 AT LONG LEWIS FORD IN FLORENCE, AL, WHERE I RECEIVED ALL REGULAR MAINTENANCE AND SERVICE PERFORMANCES FOR IT. ON SEPT. 15, 2017, I WAS DRIVING DOWN THE ROAD IN MY 2014 MITSUBISHI LANCER AND EXPERIENCED COMPLETE ENGINE FAILURE (WHILE IN MOTION), CREATING A SAFETY HAZARD. ONCE THE SYSTEM FAILED, I COULD NO LONGER ACCELERATE AND COULD ONLY "COAST" TO TR
... Y AND FIND A SAFE SPOT TO BRAKE. WHEN I OPENED THE HOOD, THE MAIN RELAY HAD CAUGHT FIRE, WAS BLACK, BURNT UP, AND MELTED ON THE INSIDE. I COULDN'T GET MY CAR TO GO IN NEUTRAL OR ANY SYSTEMS TO WORK TO GET IT COMPLETELY OFF THE ROAD, CREATING ANOTHER SAFETY HAZARD, AND HAD TO HAVE IT TOWED. A SALES TECH MET ME WITH A NEW RELAY THAT I PURCHASED. THE NEW RELAY DID NOT GET MY CAR MOVING AGAIN BECAUSE WHEN THE RELAY (THAT WAS IN MY CAR WHEN I BOUGHT IT) CAUGHT FIRE, IT CAUSED DAMAGE TO THE COMPUTER/ECM. WHEN GIVING THE PART NUMBERS FROM MY RELAY AND ECM/COMPUTER FOR REPLACEMENTS, THE PARTS SPECIALISTS AND I REALIZED THAT THE PART NUMBERS FOR THE COMPUTER/ECM MATCHED ONLY A 2015 COMPUTER/ECM, AND THERE WAS NOT A MATCHING PART NUMBER FOR THE RELAY AS THAT EXACT ONE WAS UNOBTAINABLE, AND A DIFFERENT ONE THAT WAS COMPATIBLE HAD TO BE PURCHASED. I HAVE RECENTLY LEARNED THAT THERE IS A RECALL FOR THE 2015-2017 MITSUBISHI LANCER RELAYS BECAUSE THERE IS A DEFECT IN THE RELAY WHICH CAUSES COMPLETE ENGINE FAILURE. I WOULD APPRECIATE AN INVESTIGATION BEING PERFORMED TO SEE IF THE 2014 MITSUBISHI LANCERS SHOULD BE INCLUDED UNDER THIS RECALL AS I HAVE EXPERIENCED THE SAME RELAY ISSUE, SAFETY HAZARD AND CONCERNS, AND ALSO DUE TO THE FACT THAT MY 2014 LANCER HAS A 2015 SYSTEM IN IT. I NEED TO MAKE CERTAIN WHETHER THE RELAY THAT WAS PUT IN MY 2014 LANCER WHEN BUILT, AND WHEN REPLACED, WAS/IS NOT DEFECTIVE. PLEASE ADVISE IF I NEED TO DIRECT THIS SAFETY CONCERN TO ANOTHER APPROPRIATE ADMINISTRATOR.Read more
Fire
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, WHEN ACTIVATED, FAILED TO RETURN TO THE DOWNWARD POSITION. THE CONTACT TOOK THE VEHICLE TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544; 510-999-5999) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD MOTOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MAD
... E AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE; HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.Read more