Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
LANCER
(2003) — UNKNOWN OR OTHER
Mar 22, 2018
Incident date: Aug 1, 2011
2003 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO VEHICLE STALLS AND CAUSES HEAD-ON COLLISION. *SMD *JS
Crash
1 injured
MITSUBISHI
GALANT
(2005) — TIRES
Mar 21, 2018
Incident date: Mar 16, 2018
LAST WEEK FRI MAR. 16, 2018, I DROVE MY 2005 MITSUBISHI GALLANT ES CAR INTO WORK. ON MY WAY, I HEARD A POP SOUND FROM THE CAR. THEN A VERY LOUD CAR NOISE AND FELT RATTLING, AND THE CAR DRIVE WAS NOT A SMOOTH ONE. I FIGURED IT WAS A FLAT TIRE. I WAS ENTERING THE I75 HIGHWAY. ONCE ON THE HIGHWAY, I PULLED ACROSS 3 LANES TO THE RIGHT SHOULDER OF THE HIGHWAY. THIS WAS 7 AM AND DARK, AND ALSO D... Read more
MITSUBISHI
OUTLANDER
(2008) — AIR BAGS
Mar 21, 2018
Incident date: Mar 14, 2018
TL* THE CONTACT OWNED A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. THE SPEED WAS UNKNOWN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S DAUGHTER WAS DRIVING AND SUSTAINED A CHEST INJURY AND A BRUISED RIGHT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER SPORT
(2015) — POWER TRAIN
Mar 19, 2018
Incident date: Feb 15, 2018
ONGOING PROBLEMS WITH THIS VEHICLE. BOUGHT NEW 9/2015. TREATED APPALLINGLY AT POS. UNRELIABLE INSTRUMENT PANEL KEPT SHOWING A P0017 CODE AT 15K, WOULD NOT CLEAR. TOOK TO DEALER FOR $450 29K SERVICE, CHECK ENGINE LIGHT STAYED ON AFTER THIS FOR LONG PERIOD OF TIME THEN OFF. CAR "PASSED" ALL CHECKS AT DIFFERENT DEALER BUT THEY SAID "TIMING CHAIN" LOOKED LOOSE IN 4/2017 THEY SAID WE COULD REPLACE THE ... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) — ENGINE
Mar 19, 2018
Incident date: Feb 15, 2018
ONGOING PROBLEMS WITH THIS VEHICLE. BOUGHT NEW 9/2015. TREATED APPALLINGLY AT POS. UNRELIABLE INSTRUMENT PANEL KEPT SHOWING A P0017 CODE AT 15K, WOULD NOT CLEAR. TOOK TO DEALER FOR $450 29K SERVICE, CHECK ENGINE LIGHT STAYED ON AFTER THIS FOR LONG PERIOD OF TIME THEN OFF. CAR "PASSED" ALL CHECKS AT DIFFERENT DEALER BUT THEY SAID "TIMING CHAIN" LOOKED LOOSE IN 4/2017 THEY SAID WE COULD REPLACE THE ... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) — ELECTRONIC STABILITY CONTROL (ESC)
Mar 19, 2018
Incident date: Feb 15, 2018
ONGOING PROBLEMS WITH THIS VEHICLE. BOUGHT NEW 9/2015. TREATED APPALLINGLY AT POS. UNRELIABLE INSTRUMENT PANEL KEPT SHOWING A P0017 CODE AT 15K, WOULD NOT CLEAR. TOOK TO DEALER FOR $450 29K SERVICE, CHECK ENGINE LIGHT STAYED ON AFTER THIS FOR LONG PERIOD OF TIME THEN OFF. CAR "PASSED" ALL CHECKS AT DIFFERENT DEALER BUT THEY SAID "TIMING CHAIN" LOOKED LOOSE IN 4/2017 THEY SAID WE COULD REPLACE THE ... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) — POWER TRAIN
Mar 16, 2018
Incident date: Mar 16, 2018
MY 2015 MITSUBISHI OUTLANDER SPORT DEVELOPED TRANSMISSION PROBLEM AND WARNING LIGHT CAME ON INCLUDING ENGINE SERVICE LIGHT. IT ONLY HAS 34173 MILES ON IT. I RESEARCHED THAT IT HAD A RECALL FOR A DEFECTIVE TRANSMISSION HOSE ASSEMBLY BUT MITSUBISHI NO LONGER LISTS THE RECALL. I WOULD LIKE TO SEE THAT MY VEHICLE GETS REPAIRED AS THE MANUFACTURING DATE OF THE VEHICLE FALLS IN THE TIME WHEN THIS ISSUE ... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) — ENGINE
Mar 16, 2018
Incident date: Mar 16, 2018
MY 2015 MITSUBISHI OUTLANDER SPORT DEVELOPED TRANSMISSION PROBLEM AND WARNING LIGHT CAME ON INCLUDING ENGINE SERVICE LIGHT. IT ONLY HAS 34173 MILES ON IT. I RESEARCHED THAT IT HAD A RECALL FOR A DEFECTIVE TRANSMISSION HOSE ASSEMBLY BUT MITSUBISHI NO LONGER LISTS THE RECALL. I WOULD LIKE TO SEE THAT MY VEHICLE GETS REPAIRED AS THE MANUFACTURING DATE OF THE VEHICLE FALLS IN THE TIME WHEN THIS ISSUE ... Read more
MITSUBISHI
RAIDER
(2006) — UNKNOWN OR OTHER
Mar 16, 2018
Incident date: Mar 16, 2018
DEALER ("MIAMI LAKES AUTO-MALL" IN ZIP CODE 33014) NEVER HAS PARTS AVAILABLE, I HAVE BEEN CALLING FOR OVER A YEAR TO SET UP AN APPOINTMENT TO NO AVAIL. SHOULD ANYTHING HAPPEN TO ME OR ANY OTHER PERSON OR ANY PROPERTY DESTRUCTION IS INCURRED DUE TO THE LACK OF URGENCY SET FORTH BY THE AFOREMENTIONED DEALER OR MITSUBISHI IN FIXING THESE RECALLS, ME AND MY FAMILY WILL HOLD ALL WITHIN THE DEALER AND... Read more
MITSUBISHI
RAIDER
(2006) — AIR BAGS
Mar 16, 2018
Incident date: Mar 16, 2018
DEALER ("MIAMI LAKES AUTO-MALL" IN ZIP CODE 33014) NEVER HAS PARTS AVAILABLE, I HAVE BEEN CALLING FOR OVER A YEAR TO SET UP AN APPOINTMENT TO NO AVAIL. SHOULD ANYTHING HAPPEN TO ME OR ANY OTHER PERSON OR ANY PROPERTY DESTRUCTION IS INCURRED DUE TO THE LACK OF URGENCY SET FORTH BY THE AFOREMENTIONED DEALER OR MITSUBISHI IN FIXING THESE RECALLS, ME AND MY FAMILY WILL HOLD ALL WITHIN THE DEALER AND... Read more
MITSUBISHI
OUTLANDER
(2013) — ENGINE
Mar 16, 2018
Incident date: Mar 14, 2018
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
MITSUBISHI
OUTLANDER
(2013) — UNKNOWN OR OTHER
Mar 16, 2018
Incident date: Mar 14, 2018
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
MITSUBISHI
OUTLANDER
(2008) — STEERING
Mar 16, 2018
Incident date: Mar 15, 2018
FAULTY CLOCK SPRING IN MY STEERING WHEEL WHICH CAN CAUSE THE AIR BAG TO NOT DEPLOY IF OR WHEN THIS VEHICLE IS IN AN ACCIDENT
MITSUBISHI
OUTLANDER
(2008) — ELECTRICAL SYSTEM
Mar 16, 2018
Incident date: Mar 15, 2018
FAULTY CLOCK SPRING IN MY STEERING WHEEL WHICH CAN CAUSE THE AIR BAG TO NOT DEPLOY IF OR WHEN THIS VEHICLE IS IN AN ACCIDENT
MITSUBISHI
OUTLANDER
(2008) — AIR BAGS
Mar 16, 2018
Incident date: Mar 15, 2018
FAULTY CLOCK SPRING IN MY STEERING WHEEL WHICH CAN CAUSE THE AIR BAG TO NOT DEPLOY IF OR WHEN THIS VEHICLE IS IN AN ACCIDENT
MITSUBISHI
RAIDER
(2006) — AIR BAGS
Mar 14, 2018
Incident date: Feb 12, 2018
I HAVE HAD THE PASSENGER SIDE AIRBAG REPLACED BUT YOU ARE STILL SHOWING A RECALL INCOMPLETE. I HAVE PREVIOUSLY NOTIFIED YOU OF THIS ACTION. MITSUBISHI IS NEGLIGENT IN NOTIFYING YOU OF THIS REPAIR. I HAVE TRIED CONTACTING THEM BUT TO NO AVAIL. CAN YOU DO SOMETHING TO CORRECT THIS SITUATION? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MITSUBISHI
OUTLANDER
(2008) — UNKNOWN OR OTHER
Mar 14, 2018
Incident date: Aug 1, 2017
THE CRUISE CONTROL AND ALL THE AUDIO CONTROLS NO LONGER WORKS IN MY CAR
MITSUBISHI
OUTLANDER
(2008) — ENGINE
Mar 14, 2018
Incident date: Jan 6, 2018
I WAS DRIVING HOME FROM WORK ON THE INTERSTATE AND MY SERPENTINE BELT POPPED OFF THE TENSIONER WHICH CAUSED ME TO LOSE MY POWER STEERING AND THEN RESULTED IN MY RADIATOR BLOWING ON THE SIDE OF THE INTERSTATE
MITSUBISHI
I-MIEV
(2012) — SERVICE BRAKES
Mar 13, 2018
Incident date: Mar 2, 2018
BRAKE VACUUM PUMP HAS FAILED THERE HAVE BEEN 2 PREVIOUS RECALLS RELATING TO THIS VACUUM PUMP. MY PUMP HAS BEEN REPLACED ONCE UNDER THE FIRST RECALL. IT WAS NOT REPLACED UNDER THE SECOND RECALL (NHTSA ID: 14V522), DURING WHICH "DEALERS WILL EITHER REPROGRAM THE BRAKE VACUUM PUMP CONTROLLER, REPLACE THE BRAKE VACUUM PUMP OR DO BOTH, FREE OF CHARGE." MITSUBISHI CONSIDERS THEIR RESPONSIBILITY... Read more
MITSUBISHI
MIRAGE G4
(2017) — AIR BAGS
Mar 13, 2018
Incident date: Mar 13, 2018
VEHICLE ONLY HAS 400MILES ON THE ODO. SRS WARNING LIGHT AND PASSENGER SEAT BELT LIGHT GOES ON AND OFF. WAS DRIVING ON THE HIGHWAY, VEHICLE IN MOTION AT THE RATE OF 70MPH. NO PASSENGERS IN THE VEHICLE. FIRST THE PASSENGER SEATBEALT WARNING LIGHT WOULD COME ON AND OFF THEN SHORTLY AFTER THE SRS WARNING LIGHT WOULD ILLUMINATE. I INSERTED THE PASSENGER SEATBEALT TO TURN OFF THE LIGHT AND PASSENGER SE... Read more
MITSUBISHI
ENDEAVOR
(2006) — UNKNOWN OR OTHER
Mar 12, 2018
Incident date: Jan 2, 2017
THE AC GETS COLD ON THE DRIVER SIDE BUT THE PASSENGER SIDE ONLY THE HEAT WORKS. YOU CAN CHANGE THE TEMPERATURE BUT NOTHING HAPPENS IT WILL REMAIN THE SAME. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT THERE IS NO RECALL CONCERN ING THIS ISSUE BUT FROM WHAT I HAVE GATHERED FROM OTHER CUSTOMERS WHO OWN THIS TYPE OF DR THEY ARE HAVING THE EXACT SAME ISSUE. THE DEALER CAN'T FIGURE OUT WHAT IS THE PRO... Read more
MITSUBISHI
OUTLANDER
(2014) — SERVICE BRAKES
Mar 10, 2018
Incident date: Mar 9, 2018
WHILE IN MOTION, THERE IS A NOISE COMING FROM THE WHEELS, AND IT GETS LOUDER AS THE SPEED INCREASES AND THEN A BURNING SMELL, AND THE NOISE GETS LOWER WHEN REDUCING SPEED.
MITSUBISHI
OUTLANDER SPORT
(2016) — ENGINE
Mar 9, 2018
Incident date: Nov 30, 2017
AT TIMES, WHEN PRESSING THE GAS TO GO FROM A STOP MY VEHICLE WILL TRY TO STALL AND NOT GO, I HAVE TO LET OFF THE GAS AND PRESS AGAIN AND HOPE IT PICKS UP THAT TIME
MITSUBISHI
RAIDER
(2006) — AIR BAGS
Mar 9, 2018
Incident date: Feb 12, 2018
HAD MY PASSENGER SIDE AIR BAG REPLACED BY LANDERS CHRYSLER DODGE IN LITTLE ROCK, AR AS SET UP BY MITSUBISHI MOTORS SINCE THERE IS NOT A MITSUBISHI DEALER IN ARKANSAS. THIS NEW AIR BAG WAS SUPPLIED BY MITSUBISHI AND INSTALLED ON FEB. 12,2018 AND THE NHTSA RECORDS STILL SHOW THE RECALL AS INCOMPLETE.
MITSUBISHI
MONTERO SPORT
(2001) — FUEL/PROPULSION SYSTEM
Mar 2, 2018
Incident date: Feb 15, 2018
I DROVE MY FAMILY TO THEIR DOCTOR APP. AND WHEN I WAS PARKED GASOLINE WAS DRIPPING DOWN IN FRONT OF THE DRIVERS REAR TIRE ONTO THE PAVEMENT UPON INSPECTION I SAW GASOLINE RUNNING OFF OF THE TOP OF THE GAS TANK I THEN WENT AND TOLD THE PARKING LOT ATTENDANT WHAT WAS HAPPENING HE THEN HAD TO BLOCKADE THAT AREA OF THE PARKING LOT OFF. I HAD CALL TO GET US A RIDE HOME . I HAD MY VEHICLE TOWED HOME AND... Read more
MITSUBISHI
OUTLANDER
(2005) — SUSPENSION
Mar 2, 2018
Incident date: Dec 2, 2017
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN, THE STEERING MALFUNCTIONED AND THE VEHICLE WOULD NOT TURN. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE TWO FRONT WHEELS WERE POSITIONED IN OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT CROSS MEMBER HAD FRACT... Read more
MITSUBISHI
MONTERO
(2000) — UNKNOWN OR OTHER
Mar 1, 2018
Incident date: Dec 12, 2017
I GOT BRAKES CHANGED ON MY MONTERO TWICE IN 3 YEARS HAPPEN AGAIN WHILE DRIVING BRAKE FAIL PADS CAME OUT OF CALIPER BRAKES KEEPS GOING BAD AFTER 1.5 TO TWO YEARS DID CALIPERS CHANGE AS WELL SAME THING CALIPERS WILL GET STUCK AND PADS WILL COME OUT THEY HAVE A RECALL ON 1997 1998 MODELS FOR BRAKES ISSUE NOT 1999 AND 2000
MITSUBISHI
MONTERO
(2000) — ELECTRICAL SYSTEM
Mar 1, 2018
Incident date: Dec 12, 2017
I GOT BRAKES CHANGED ON MY MONTERO TWICE IN 3 YEARS HAPPEN AGAIN WHILE DRIVING BRAKE FAIL PADS CAME OUT OF CALIPER BRAKES KEEPS GOING BAD AFTER 1.5 TO TWO YEARS DID CALIPERS CHANGE AS WELL SAME THING CALIPERS WILL GET STUCK AND PADS WILL COME OUT THEY HAVE A RECALL ON 1997 1998 MODELS FOR BRAKES ISSUE NOT 1999 AND 2000
MITSUBISHI
LANCER EVOLUTION
(2010) — POWER TRAIN
Mar 1, 2018
Incident date: Jul 20, 2017
BAD INJECTOR CAUSED CYLINDER FAILURE OR VALVR CONSTANT VALVE TICK. BLOWN SPARK PLUGS CAUSED PISTON MELTDOWN CAUSING FOR THE PISTONG ROD TO SHOOT THROUGHT THE BLOCK CAUSE A FIRE TO THE ENGINE.. LUCKLY I STOP THE FIRE TOOK IT TO A DELAERSHIP TO VERIFY THE CAUSE OF THE DAMAGE BUT THE TECHNICINAS TOLD ME THAT THERES NOTHING THEY COULD DO BECAUSE THE BATTERY DIE THERE FOR IT RESET THE COMPUTER MODULE E... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) — FUEL/PROPULSION SYSTEM
Mar 1, 2018
Incident date: Jul 20, 2017
BAD INJECTOR CAUSED CYLINDER FAILURE OR VALVR CONSTANT VALVE TICK. BLOWN SPARK PLUGS CAUSED PISTON MELTDOWN CAUSING FOR THE PISTONG ROD TO SHOOT THROUGHT THE BLOCK CAUSE A FIRE TO THE ENGINE.. LUCKLY I STOP THE FIRE TOOK IT TO A DELAERSHIP TO VERIFY THE CAUSE OF THE DAMAGE BUT THE TECHNICINAS TOLD ME THAT THERES NOTHING THEY COULD DO BECAUSE THE BATTERY DIE THERE FOR IT RESET THE COMPUTER MODULE E... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) — ENGINE
Mar 1, 2018
Incident date: Jul 20, 2017
BAD INJECTOR CAUSED CYLINDER FAILURE OR VALVR CONSTANT VALVE TICK. BLOWN SPARK PLUGS CAUSED PISTON MELTDOWN CAUSING FOR THE PISTONG ROD TO SHOOT THROUGHT THE BLOCK CAUSE A FIRE TO THE ENGINE.. LUCKLY I STOP THE FIRE TOOK IT TO A DELAERSHIP TO VERIFY THE CAUSE OF THE DAMAGE BUT THE TECHNICINAS TOLD ME THAT THERES NOTHING THEY COULD DO BECAUSE THE BATTERY DIE THERE FOR IT RESET THE COMPUTER MODULE E... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) — POWER TRAIN
Mar 1, 2018
Incident date: May 15, 2014
ON-DASH WARNING LIGHT OF "4WD SYSTEM SERVICE REQUIRED" CAME ON. THIS WARNING IS INDICATIVE OF A ACTIVE CENTER DIFFERENTIAL (ACD) PUMP FAILURE, GENERALLY DUE TO CORROSION FROM TREATED WINTER ROAD SURFACES AND/OR THE INABILITY TO HANDLE COLD-WEATHER CLIMATES. CAR WAS PREVIOUSLY SERVICED UNDER A TECHNICAL SERVICE BULLETIN (TSB) TO DELAY ACTIVATION OF THE ACD PUMP FOR THIS EXACT REASON 2 YEARS PRIOR T... Read more
MITSUBISHI
LANCER EVOLUTION
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Mar 1, 2018
Incident date: May 15, 2014
ON-DASH WARNING LIGHT OF "4WD SYSTEM SERVICE REQUIRED" CAME ON. THIS WARNING IS INDICATIVE OF A ACTIVE CENTER DIFFERENTIAL (ACD) PUMP FAILURE, GENERALLY DUE TO CORROSION FROM TREATED WINTER ROAD SURFACES AND/OR THE INABILITY TO HANDLE COLD-WEATHER CLIMATES. CAR WAS PREVIOUSLY SERVICED UNDER A TECHNICAL SERVICE BULLETIN (TSB) TO DELAY ACTIVATION OF THE ACD PUMP FOR THIS EXACT REASON 2 YEARS PRIOR T... Read more
MITSUBISHI
OUTLANDER
(2016) — VISIBILITY:SUN/MOON ROOF ASSEMBLY
Feb 27, 2018
Incident date: Feb 24, 2018
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 50 MPH ON THE INTERSTATE, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE FAILURE MILEAGE WAS 64... Read more
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES
Feb 26, 2018
Incident date: May 15, 2017
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. WHILE DRIVING 45 MPH, THE CONTACT HAD TO SUDDENLY DEPRESS THE BRAKE PEDAL TO AVOID INJURYING A PEDESTRIAN. HOWEVER, THE BRAKE PEDAL LOST PRESSURE AND FAILED TO STOP. AS A RESULT, THE VEHICLE SPUN AND CRASHED INTO A CURB. THE CONTACT ALSO STATED THAT THE ABS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A ... Read more
Crash
MITSUBISHI
OUTLANDER SPORT
(2011) — VISIBILITY:WINDSHIELD
Feb 20, 2018
Incident date: Nov 28, 2017
2011 MITSUBISHI OVERLAND. CONSUMER WRITES IN REGARDS TO VEHICLE NOT PASSING INSPECTION DUE TO THIN BRAKE PADS AND TOO MANY KNICKS IN THE WINDSHIELD. *LD THE CONSUMER STATED THE FAILURES WERE DISCOVERED TWO WEEKS AFTER PURCHASING THE VEHICLE. THE DEALER DID NOT OFFER ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. *JS
MITSUBISHI
OUTLANDER SPORT
(2011) — SERVICE BRAKES
Feb 20, 2018
Incident date: Nov 28, 2017
2011 MITSUBISHI OVERLAND. CONSUMER WRITES IN REGARDS TO VEHICLE NOT PASSING INSPECTION DUE TO THIN BRAKE PADS AND TOO MANY KNICKS IN THE WINDSHIELD. *LD THE CONSUMER STATED THE FAILURES WERE DISCOVERED TWO WEEKS AFTER PURCHASING THE VEHICLE. THE DEALER DID NOT OFFER ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. *JS
MITSUBISHI
ENDEAVOR
(2008) — UNKNOWN OR OTHER
Feb 19, 2018
Incident date: Apr 15, 2015
WATER FROM A/C DUMPS INTO THE FLOOR BOARDS OF THE DRIVER AND PASSENGER FLOOR BOARDS. THIS CAUSES BOTTOM OF SHOES TO BECOME SLIPPERY ALLOWING THEM TO SLIP FROM BRAKE AND GAS PEDAL. THERE IS SO MUCH WATER IT TAKE NUMEROUS TOWELS TO SOAK UP THE WATER. OVER TIME, THIS MOISTURE IN THE CARPET LEADS TO MOLD AND MILDEW AND AFFECTS THOSE WITH ALLERGIES. I'M SURE THEY MAY BE SOME RUST GOING ON UNDER THE ... Read more
MITSUBISHI
MIRAGE
(2017) — AIR BAGS
Feb 16, 2018
Incident date: Dec 30, 2017
TL* THE CONTACT OWNED A 2017 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, CRASHED, AND FLIPPED THE VEHICLE OVER. THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACTED STATED THAT THE COVERS FOR THE SIDE CURTAIN AIR BAGS CAME OFF, BUT THE AIR BAGS DID NOT DEPLOY. BOTH THE DRIVER AND ... Read more
Crash
2 injured
MITSUBISHI
LANCER EVO
(2006) — ELECTRONIC STABILITY CONTROL (ESC)
Feb 16, 2018
Incident date: Sep 30, 2017
MY ACTIVE CENTRAL DIFFERENTIAL PUMP FAILED. ABOUT 4 MONTHS AGO ALL OF THE FLUID WAS GONE SO I REFILLED IT. LAST WEEK IT WAS EMPTY AGAIN SO I FILLED IT AND THE FLUID JUST DUMPED OUT ON MY DRIVEWAY. THE CAR ONLY HAS 82000 MILES ON IT.
MITSUBISHI
LANCER EVO
(2008) — SERVICE BRAKES
Feb 13, 2018
Incident date: Feb 13, 2018
MITSUBISHI RECALL 09V077000 IN THE PAST FEW DAYS, I NOTICED THAT WHILE IN MOTION MY BREAKS WERE NOT REACTING WITH THEIR TYPICAL SPEED. WHEN I TOOK MY CAR INTO A MECHANIC, THEY SAID IT WAS AN ISSUE WITH MY CAR'S BRAKE BOOSTER CHECK VALVE AND THAT THERE WAS A SAFETY RECALL REGARDING THIS BACK IN 2009. I WAS CONCERNED AS I HAVE TAKEN MY CAR IN FOR, FRANKLY, MORE RECALLS THAN I CAN EVEN REMEMBER, S... Read more
MITSUBISHI
GALANT
(2009) — AIR BAGS
Feb 12, 2018
Incident date: Sep 7, 2017
TL* THE CONTACT OWNED A 2009 MITSUBISHI GALANT. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT UNKNOWN SPEEDS, HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO HIS HEAD AND THE PASSENGER SUSTAINED BRUISES. MEDICAL ATTENTION WAS NOT REQUIRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WA... Read more
Crash
2 injured
MITSUBISHI
OUTLANDER
(2015) — ELECTRICAL SYSTEM
Feb 8, 2018
Incident date: Dec 5, 2017
THE SENSOR FOR THE AIRBAGS WAS OUT DURING THE CRASH BUT AIRBAGS DID NOT DEPLOY
Crash
1 injured
MITSUBISHI
OUTLANDER
(2015) — AIR BAGS
Feb 8, 2018
Incident date: Dec 5, 2017
THE SENSOR FOR THE AIRBAGS WAS OUT DURING THE CRASH BUT AIRBAGS DID NOT DEPLOY
Crash
1 injured
MITSUBISHI
LANCER
(2005) — AIR BAGS
Feb 8, 2018
Incident date: Feb 8, 2018
RECEIVED NOTICE OF A RECALL ON THE PASS. SIDE AIRBAG. CALLED LOCAL DEALER, OUT OF BUSINESS (GREENVILLE MITSUBISHI). NEXT CLOSEST DEALER IS 2 COUNTIES AWAY (DON HERRING MITSUBISHI PLANO), SPOKE TO BENNY. SAID IT'S A 5-HOUR REPAIR AND THEY ARE OPEN ON SATURDAY, BUT WILL NOT PERFORM THE RECALL ON SATURDAY. DUE TO THE DISTANCE INVOLVED, IT'S UNREASONABLE TO TOW OR DROP OFF MY VEHICLE, AND LIKE MANY, I... Read more
MITSUBISHI
MONTERO
(2006) — FUEL/PROPULSION SYSTEM
Feb 6, 2018
Incident date: Feb 3, 2018
TL* THE CONTACT OWNS A 2006 MITSUBISHI MONTERO. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT HEARD A BUBBLING NOISE AND SMELLED FUEL ODORS THROUGHOUT THE VEHICLE. THE CONTACT STEPPED OUT OF THE VEHICLE AND NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND ... Read more
MITSUBISHI
OUTLANDER
(2006) — SUSPENSION
Feb 6, 2018
Incident date: Dec 19, 2017
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 25 MPH, THE FRONT CROSS MEMBER FAILED AND DAMAGED THE EXHAUST SYSTEM, THE LOWER CONTROL ASSEMBLY, THE STEERING ASSEMBLY, THE FRONT AXLE, THE STABILITY CONTROL, AND THE SHAFT ASSEMBLY. THE VEHICLE WAS TOWED TO PERUZZI MITSUBISHI (130 LINCOLN HIGHWAY, FAIRLESS HILLS, PENNSYLVANIA 19030, PHONE (888) 481-7599). THE VEHICLE WAS REPAIRED PE... Read more
MITSUBISHI
OUTLANDER
(2014) — AIR BAGS
Feb 5, 2018
Incident date: Oct 12, 2016
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN MITSUBISHI, 4404 BRANCH AVE #100, MARLOW HEIGHTS, M... Read more
MITSUBISHI
OUTLANDER
(2014) — VISIBILITY/WIPER
Feb 5, 2018
Incident date: Oct 12, 2016
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN MITSUBISHI, 4404 BRANCH AVE #100, MARLOW HEIGHTS, M... Read more
MITSUBISHI
OUTLANDER
(2012) — SERVICE BRAKES
Feb 5, 2018
Incident date: Oct 1, 2016
THE REAR BRAKES GET SO HOT THAT WHEN THEY GET SNOW OR RAIN THEY SMOKE AND SMELL REAL BAD THAT I HAVE TO BE CAREFUL NOT TO OPEN DOORS. IT IS REAL BAD ONCE YOU STOP. I CANT DO MY TRANSPORTATION JOB BECAUSE OF IT. THE DEALER TELLS IT IS NORMAL.