Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
LANCER
(2008) — SUSPENSION
Aug 2, 2018
Incident date: Jul 27, 2018
WHILE DRIVING ON BACK STREET THE CAR STARTED PULLING DRAMATICALLY TO THE LEFT. ON FURTHER INSPECTION IT WAS NOTICED THAT WHERE THE WHEEL CONNECTS TO THE SUBFRAME THERE WAS EXCESSIVE ROT THE POINT THE WHEEL WAS NO LONGER ATTACHED AT THE BOTTOM OF THE SUBFRAME. CONTACTED MITSUBISHI. THEY SAID THE LANCER (AND OTHER MODELS) HAD A RECALL ON EXCESSIVE SUBFRAME ROT BUT ONLY YEARS 2002 TO 2007 FOR THE... Read more
MITSUBISHI
LANCER
(2008) — STEERING
Aug 2, 2018
Incident date: Jul 27, 2018
WHILE DRIVING ON BACK STREET THE CAR STARTED PULLING DRAMATICALLY TO THE LEFT. ON FURTHER INSPECTION IT WAS NOTICED THAT WHERE THE WHEEL CONNECTS TO THE SUBFRAME THERE WAS EXCESSIVE ROT THE POINT THE WHEEL WAS NO LONGER ATTACHED AT THE BOTTOM OF THE SUBFRAME. CONTACTED MITSUBISHI. THEY SAID THE LANCER (AND OTHER MODELS) HAD A RECALL ON EXCESSIVE SUBFRAME ROT BUT ONLY YEARS 2002 TO 2007 FOR THE... Read more
MITSUBISHI
MIRAGE
(2015) — UNKNOWN OR OTHER
Aug 2, 2018
Incident date: Aug 1, 2018
I HAD TO MAKE COMPLETE SUDDEN STOP WHEN I HAD TO PUT ON THE BRAKES QUICKLY TO AVOID WRECK. I WAS IN THE FAST LANE AND WHEN I WENT TO START TO GO AGAIN IT DIDN'T WANT TO ACCELERATE AGAIN. I HAD TO PULL OVER TO SHOULDER AND SHUT OFF CAR AND RESTART IT. IF THIS IS A SAFETY FEATURE THAN ITS NOT A GOOD ONE SINCE YOU NEED TO BE ABLE TO GO IN THE FAST LANE. IT COULD OF RESULTED IN SOMEBODY TO WRECK IN T... Read more
MITSUBISHI
MIRAGE
(2015) — VEHICLE SPEED CONTROL
Aug 2, 2018
Incident date: Aug 1, 2018
I HAD TO MAKE COMPLETE SUDDEN STOP WHEN I HAD TO PUT ON THE BRAKES QUICKLY TO AVOID WRECK. I WAS IN THE FAST LANE AND WHEN I WENT TO START TO GO AGAIN IT DIDN'T WANT TO ACCELERATE AGAIN. I HAD TO PULL OVER TO SHOULDER AND SHUT OFF CAR AND RESTART IT. IF THIS IS A SAFETY FEATURE THAN ITS NOT A GOOD ONE SINCE YOU NEED TO BE ABLE TO GO IN THE FAST LANE. IT COULD OF RESULTED IN SOMEBODY TO WRECK IN T... Read more
MITSUBISHI
MIRAGE
(2015) — SERVICE BRAKES
Aug 2, 2018
Incident date: Aug 1, 2018
I HAD TO MAKE COMPLETE SUDDEN STOP WHEN I HAD TO PUT ON THE BRAKES QUICKLY TO AVOID WRECK. I WAS IN THE FAST LANE AND WHEN I WENT TO START TO GO AGAIN IT DIDN'T WANT TO ACCELERATE AGAIN. I HAD TO PULL OVER TO SHOULDER AND SHUT OFF CAR AND RESTART IT. IF THIS IS A SAFETY FEATURE THAN ITS NOT A GOOD ONE SINCE YOU NEED TO BE ABLE TO GO IN THE FAST LANE. IT COULD OF RESULTED IN SOMEBODY TO WRECK IN T... Read more
MITSUBISHI
MIRAGE
(2017) — AIR BAGS
Aug 2, 2018
Incident date: Jul 13, 2018
TL* THE CONTACT OWNS A 2017 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED BACK PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. NEITHER A DEALER NOR AN INDEPENDENT MECHANIC WAS NOTIFIED TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AFTER THE CRASH... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER
(2018) — UNKNOWN OR OTHER
Aug 2, 2018
Incident date: Aug 2, 2018
WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.
MITSUBISHI
OUTLANDER
(2018) — ENGINE
Aug 2, 2018
Incident date: Aug 2, 2018
WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.
MITSUBISHI
OUTLANDER
(2015) — SERVICE BRAKES
Jul 30, 2018
Incident date: Jul 26, 2018
I HAVE A 2015 MITSUBISHI OUTLANDER SPORT ES 2WD HAS 21,500 MILES. THE FRONT ROTORS HAVE DEEP GROVES ON THE DRIVER'S SIDE AND SMALLER GROVES DEVELOPING ON THE PASSENGER SIDE. I HAVE NEVER EXPERIENCES ANY SQUEALING WHEN BRAKES ARE APPLIED. IT APPEARS TO BE A DEFECT WITH THE ROTORS AND/OR BRAKE DISC PADS. THE DEALER WILL NOT INVESTIGATE AND ONLY SPECULATE THAT THE PROBLEM IS CAUSED BY STONES. I HA... Read more
MITSUBISHI
STARION
(1987) — SEATS
Jul 30, 2018
Incident date: Jul 25, 2018
SEATBELT BUCKLE RECALL PARTS NLA: THERE REMAINS AN ACTIVE RECALL FOR REPLACEMENT OF INEFFECTIVE AND FAILING SEATBELT BUCKLES FOR THE 1987 MITSUBISHI STARION (OTHER YEARS AS WELL AS CHRYSLER CONQUEST - SAME CAR, DIFFERENT NAME). MITSUBISHI CLAIMS REPLACEMENT PARTS TO BE NO LONGER AVAILABLE, AND WILL NOT HONOR THE RECALL. THIS IS A LIFE-THREATENING PROBLEM AND NEEDS TO BE CORRECTED. BEING A RARE... Read more
MITSUBISHI
STARION
(1986) — SEAT BELTS
Jul 27, 2018
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 1986 MITSUBISHI STARION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 95V103004 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TOMS RIVER MITSUBISHI, 254 RT 37 EAST, TOMS RIVER, NJ 08753, (732) 575-1200) WAS CONTACTED AND CONFIRME... Read more
MITSUBISHI
LANCER
(2004) — SUSPENSION
Jul 27, 2018
Incident date: Jul 20, 2018
TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WAS PULLING TO ONE SIDE AND THE TIRES WERE WORN DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). NO FURTHER ASSI... Read more
MITSUBISHI
OUTLANDER
(2018) — AIR BAGS
Jul 26, 2018
Incident date: May 21, 2018
TAKATA RECALL.. I WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. *TR
Crash
1 injured
MITSUBISHI
OUTLANDER
(2016) — VISIBILITY/WIPER
Jul 25, 2018
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE PARKING BRAKE HANDLE WAS LEVERED, BUT FAILED TO STICK. THE CONTACT MENTIONED THAT THERE WAS A CLICKING NOISE COMING FROM THE PARKING BRAKE HANDLE. IN ADDITION, THE WINDSHIELD WIPERS WERE HESITANT AND FAILED TO OPERATE IN A TIMELY MANNER. THE CONTACT ALSO NOTICED WATER LEAKING FROM THE WINDSHIELD WIPERS. THE VEHICLE... Read more
MITSUBISHI
OUTLANDER
(2016) — PARKING BRAKE
Jul 25, 2018
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE PARKING BRAKE HANDLE WAS LEVERED, BUT FAILED TO STICK. THE CONTACT MENTIONED THAT THERE WAS A CLICKING NOISE COMING FROM THE PARKING BRAKE HANDLE. IN ADDITION, THE WINDSHIELD WIPERS WERE HESITANT AND FAILED TO OPERATE IN A TIMELY MANNER. THE CONTACT ALSO NOTICED WATER LEAKING FROM THE WINDSHIELD WIPERS. THE VEHICLE... Read more
MITSUBISHI
ECLIPSE
(2007) — SUSPENSION
Jul 24, 2018
Incident date: Jul 9, 2018
LEFT FRONT WHEEL FELL OFF AFTER FAILURE OF FRONT CROSS MEMBER. VEHICLE WAS ON A CITY STREET UNDER 4 MPH WHEN BUMPED BY ADJACENT CAR IN LEFT FRONT FENDER.
Crash
MITSUBISHI
ECLIPSE
(2007) — STEERING
Jul 24, 2018
Incident date: Jul 9, 2018
LEFT FRONT WHEEL FELL OFF AFTER FAILURE OF FRONT CROSS MEMBER. VEHICLE WAS ON A CITY STREET UNDER 4 MPH WHEN BUMPED BY ADJACENT CAR IN LEFT FRONT FENDER.
Crash
MITSUBISHI
ECLIPSE
(2007) — SERVICE BRAKES
Jul 24, 2018
Incident date: Jul 9, 2018
LEFT FRONT WHEEL FELL OFF AFTER FAILURE OF FRONT CROSS MEMBER. VEHICLE WAS ON A CITY STREET UNDER 4 MPH WHEN BUMPED BY ADJACENT CAR IN LEFT FRONT FENDER.
Crash
MITSUBISHI
LANCER
(2010) — ENGINE
Jul 24, 2018
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BOLTS TO THE I-BEAM CONNECTING ROD BECAME LOOSE AND DAMAGED THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (KELLY MITSUBISHI, 536 STATE AVE, EMMAUS, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFAC... Read more
MITSUBISHI
ENDEAVOR
(2010) — SEAT BELTS
Jul 24, 2018
Incident date: May 31, 2018
TOOK MY CAR INTO THE DEALERSHIP AND WAS TOLD THEY CANNOT FIX MY PROBLEM DUE TO THE FACT MITSUBISHI STOPPED MANUFACTURING THE PART NEEDED. THE CAR IS ONLY EIGHT YEARS OLD! YES THEY DISCONTINUED THIS MODEL BUT THE PARTS? THIS IS RIDICULOUS, MY AIR BAG SENSOR IS DISABLED AND TURNED OFF WHICH IS A SAFETY ISSUE! I CANNOT FIX IT AND I WONDER IF I CAN EVEN SELL IT DUE TO THE FACT IT HAS NO WORKING AI... Read more
MITSUBISHI
ENDEAVOR
(2010) — AIR BAGS
Jul 24, 2018
Incident date: May 31, 2018
TOOK MY CAR INTO THE DEALERSHIP AND WAS TOLD THEY CANNOT FIX MY PROBLEM DUE TO THE FACT MITSUBISHI STOPPED MANUFACTURING THE PART NEEDED. THE CAR IS ONLY EIGHT YEARS OLD! YES THEY DISCONTINUED THIS MODEL BUT THE PARTS? THIS IS RIDICULOUS, MY AIR BAG SENSOR IS DISABLED AND TURNED OFF WHICH IS A SAFETY ISSUE! I CANNOT FIX IT AND I WONDER IF I CAN EVEN SELL IT DUE TO THE FACT IT HAS NO WORKING AI... Read more
MITSUBISHI
LANCER
(2009) — ELECTRICAL SYSTEM
Jul 23, 2018
Incident date: Jul 22, 2018
THE BLOWER MOTOR WAS RECALLED, BUT ACCORDING TO MITSUBISHI MOTORS, MY CAR WAS NOT PART OF THE RECALL. I HAD TO REPLACE THE BLOWER MOTOR YESTERDAY AND HAVE THE DEFECTIVE PART THAT SHOWS IT WAS RECALLED IN MITSUBISHI'S SAFETY RECALL BULLETIN SR−15−003 DATED JUNE 2015. I CONTACTED MITUSUBISHI DIRECTLY, AND THE REPRESENTATIVE I SPOKE WITH TOLD ME THAT MY VEHICLE WAS NOT PART OF THIS RECA... Read more
MITSUBISHI
LANCER
(2004) — SUSPENSION
Jul 23, 2018
Incident date: Jul 1, 2018
I WAS GOING TO REPLACE THE FRONT CONTROL ARMS ON MY OWN BUT NOW I AM ONLY GOING TO BE ABLE TO REPLACE THE FRONT PASSENGER CONTROL ARM BECAUSE THE DRIVER SIDE CONTROL ARM IS CORRODED AND THE BOLT DOES NOT COME OUT. I WAS GOING TO BUY THE CROSSMEMBER MYSELF BUT THAN A FAMILY MEMBER SHOWED ME A LINK THAT SAYS THIS CROSSMEMBER ON MY MODEL COULD BE A RECALL. BEFORE I REALIZED HOW CORRODED IT WAS I T... Read more
MITSUBISHI
OUTLANDER
(2011) — EXTERIOR LIGHTING
Jul 21, 2018
Incident date: Feb 15, 2018
THE ETACS CONTROL HAS CAUSED MY TAIL LIGHTS AND TAG LIGHTS TO NOT WORK. THIS IS AN EXTREME AMOUNT OF MONEY TO FIX. I SEE THERE WAS A RECALL ON THE ETACS FOR VEHICLES MADE IN 2010 AND I BELIEVE MY CAR SHOULD BE IN THIS RECALL BUT NOTHING HAS COME UP ACCORDING TO THE VIN. I CANNOT GET MY CAR INSPECTED AND REGISTERED DUE TO THIS ETACS FAILURE.
MITSUBISHI
OUTLANDER
(2011) — ELECTRICAL SYSTEM
Jul 21, 2018
Incident date: Feb 15, 2018
THE ETACS CONTROL HAS CAUSED MY TAIL LIGHTS AND TAG LIGHTS TO NOT WORK. THIS IS AN EXTREME AMOUNT OF MONEY TO FIX. I SEE THERE WAS A RECALL ON THE ETACS FOR VEHICLES MADE IN 2010 AND I BELIEVE MY CAR SHOULD BE IN THIS RECALL BUT NOTHING HAS COME UP ACCORDING TO THE VIN. I CANNOT GET MY CAR INSPECTED AND REGISTERED DUE TO THIS ETACS FAILURE.
MITSUBISHI
OUTLANDER
(2011) — ELECTRONIC STABILITY CONTROL (ESC)
Jul 21, 2018
Incident date: Feb 15, 2018
THE ETACS CONTROL HAS CAUSED MY TAIL LIGHTS AND TAG LIGHTS TO NOT WORK. THIS IS AN EXTREME AMOUNT OF MONEY TO FIX. I SEE THERE WAS A RECALL ON THE ETACS FOR VEHICLES MADE IN 2010 AND I BELIEVE MY CAR SHOULD BE IN THIS RECALL BUT NOTHING HAS COME UP ACCORDING TO THE VIN. I CANNOT GET MY CAR INSPECTED AND REGISTERED DUE TO THIS ETACS FAILURE.
MITSUBISHI
LANCER
(2015) — AIR BAGS
Jul 21, 2018
Incident date: May 22, 2018
'TAKATA RECALL' I RAN INTO A TREE AT 55MPH AND HIT A TREE. WHEN I HIT THE TREE THE AIRBAGS DID NOT DEPLOY.
Crash
MITSUBISHI
OUTLANDER SPORT
(2015) — SERVICE BRAKES
Jul 20, 2018
Incident date: Jan 1, 2018
I'VE BEEN DRIVING THIS CAR SINCE DECEMBER 2017. EVERY SINCE I'VE PURCHASED A VEHICLE THE BRAKES ARE ALWAYS SQUEAKING WHEN YOU BACK UP.
MITSUBISHI
LANCER
(2004) — AIR BAGS
Jul 19, 2018
Incident date: Apr 1, 2018
2004 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALERSHIP WOULD NOT PROVIDE A CONVENIENT OPTION TO HAVE THE RECALL REPAIR COMPLETED.*JS
MITSUBISHI
OUTLANDER SPORT
(2016) — AIR BAGS
Jul 18, 2018
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING 5 MPH AND MAKING A TURN, THE STEERING WHEEL JERKED AND THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE AND RIBS. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (ARNIE BAUER BUICK GMC CADILLAC, 5525 MILL... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER SPORT
(2016) — STEERING
Jul 18, 2018
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING 5 MPH AND MAKING A TURN, THE STEERING WHEEL JERKED AND THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE AND RIBS. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (ARNIE BAUER BUICK GMC CADILLAC, 5525 MILL... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER
(2016) — STEERING
Jul 18, 2018
Incident date: Jan 27, 2017
WHEN BRAKING THE CAR SHAKES AND HAS SINCE I BOUGHT IT IN 2017. THE CAR WILL PULL ALL OVER THE ROAD
MITSUBISHI
OUTLANDER
(2016) — SERVICE BRAKES
Jul 18, 2018
Incident date: Jan 27, 2017
WHEN BRAKING THE CAR SHAKES AND HAS SINCE I BOUGHT IT IN 2017. THE CAR WILL PULL ALL OVER THE ROAD
MITSUBISHI
LANCER
(2008) — EXTERIOR LIGHTING
Jul 13, 2018
Incident date: Jul 13, 2018
MAR 29,2012 MANUFACTURER RECALL NUMBERSR-12-002 NHTSA RECALL NUMBER12E012 RECALL STATUSRECALL INCOMPLETE SUMMARY THE HEADLAMPS USED FOR PRODUCTION VEHICLES ALLOW FOR HORIZONTAL ADJUSTMENT DURING THE VEHICLE ASSEMBLY PROCESS, BUT THE ADJUSTMENT IS SEALED AFTER THE HEADLAMPS ARE INSTALLED SO THAT NO FURTHER ADJUSTMENTS CAN BE MADE. THESE HEADLAMPS WERE MISTAKENLY SHIPPED TO DEALE... Read more
MITSUBISHI
OUTLANDER
(2014) — VISIBILITY/WIPER
Jul 13, 2018
Incident date: Jul 12, 2018
WE HAD A SPONTANEOUS SUNROOF GLASS EXPLOSION. WE WERE DRIVING DOWN THE HIGHWAY APPROXIMATELY GOING 65MPH AT NIGHT, AND THERE WAS NO OTHER VEHICLES AROUND. ALL OF A SUDDEN THERE WAS A LARGE EXPLOSION SOUND. I THOUGHT AT FIRST THAT A TIRE MAY HAVE BLOWN. I THEN HEARD A LARGE AMOUNT OF WIND COMING FROM THE TOP OF CAR. I PULLED OVER TO INSPECT AND SAW THE SUNROOF WAS SHATTERED, WITH MANY OF THE PIECES... Read more
MITSUBISHI
LANCER
(2004) — AIR BAGS
Jul 11, 2018
Incident date: May 15, 2018
TAKATA RECALL MY LOCAL MITSUBISHI DEALER, CUTTER MITSUBISHI (HTTPS://WWW.CUTTERMITSUBISHI.COM) HAS REFUSED TO FIX THE RECALL. I HAVE TELEPHONED MORE THAN FIVE TIMES, LEAVING DETAILED MESSAGES, INCLUDING BOTH THE AIR BAG RECALL AND NOT INCLUDING THE AIR BAG RECALL. THEY HAVE NEVER RESPONDED TO ONE TELEPHONE CALL, AND THEY NEVER ANSWER THE PHONE. I HAVE GONE TO THEIR WEBSITE AND LEFT A DOZEN R... Read more
MITSUBISHI
ENDEAVOR
(2010) — SEAT BELTS
Jul 10, 2018
Incident date: Jul 9, 2018
SRS WARNING LIGHT IS ON AND MITSUBISHI TOLD ME THEY CAN'T REPAIR THIS SINCE THEY STOPPED MAKING THE PART AFFECTED. IT NEEDS A NEW SENSOR WHICH CONTROLS THE AIR BAGS AND SEAT BELT ASSEMBLY. I WAS TOLD IF IN AN ACCIDENT THE AIR BAGS MAY NOT DEPLOY OR EVEN ACCIDENTALLY DEPLOY IN A NO ACCIDENT SCENARIO. THE CAR IS ONLY EIGHT YEARS OLD AND THEY STOPPED MAKING THE PART? THIS DEFINITELY COMPROMISES S... Read more
MITSUBISHI
ENDEAVOR
(2010) — AIR BAGS
Jul 10, 2018
Incident date: Jul 9, 2018
SRS WARNING LIGHT IS ON AND MITSUBISHI TOLD ME THEY CAN'T REPAIR THIS SINCE THEY STOPPED MAKING THE PART AFFECTED. IT NEEDS A NEW SENSOR WHICH CONTROLS THE AIR BAGS AND SEAT BELT ASSEMBLY. I WAS TOLD IF IN AN ACCIDENT THE AIR BAGS MAY NOT DEPLOY OR EVEN ACCIDENTALLY DEPLOY IN A NO ACCIDENT SCENARIO. THE CAR IS ONLY EIGHT YEARS OLD AND THEY STOPPED MAKING THE PART? THIS DEFINITELY COMPROMISES S... Read more
MITSUBISHI
MONTERO
(2001) — STEERING
Jul 10, 2018
Incident date: Jul 9, 2018
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. WHILE DRIVING 35 MPH, THE BATTERY AND BRAKE INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED TWO TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT GUIDE PIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPA... Read more
MITSUBISHI
MONTERO
(2001) — ENGINE
Jul 10, 2018
Incident date: Jul 9, 2018
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. WHILE DRIVING 35 MPH, THE BATTERY AND BRAKE INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED TWO TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT GUIDE PIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPA... Read more
MITSUBISHI
ECLIPSE
(2005) — UNKNOWN OR OTHER
Jul 7, 2018
Incident date: Jun 1, 2017
WHEN USING AIR CONDITIONING THE WATER COMES IN SIDE MY FRONT FLOOR.
MITSUBISHI
OUTLANDER
(2005) — SUSPENSION
Jul 4, 2018
Incident date: Jul 3, 2018
WHILE DRIVING ALONG A PAVED RURAL ROAD IN A MODERATE LEFT TURN AT APPROXIMATELY 25 MPH THE LOWER LEFT REAR CONTROL ARM DETACHED FROM THE REAR CROSS MEMBER. THIS NOTICEABLY AFFECTED THE HANDLING OF THE VEHICLE AND CAUSED THE TIRE TO CONTACT THE BODY OF THE VEHICLE. THE REAR CROSS MEMBER WAS FOUND SEVERELY RUSTED.
MITSUBISHI
MIRAGE
(2017) — VEHICLE SPEED CONTROL
Jul 3, 2018
Incident date: Jun 25, 2018
TL* THE CONTACT OWNS A 2017 MITSUBISHI MIRAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK, HESITATE, AND STALL AFTER THE ACCELERATOR PEDAL WAS RELEASED. THE MANUFACTURER AND LOCAL DEALER (HIGH POINT MITSUBISHI, 2411 NORTH MAIN ST., HIGH POINT, NC) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000.
MITSUBISHI
MIRAGE
(2017) — ENGINE
Jul 3, 2018
Incident date: Jun 25, 2018
TL* THE CONTACT OWNS A 2017 MITSUBISHI MIRAGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK, HESITATE, AND STALL AFTER THE ACCELERATOR PEDAL WAS RELEASED. THE MANUFACTURER AND LOCAL DEALER (HIGH POINT MITSUBISHI, 2411 NORTH MAIN ST., HIGH POINT, NC) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000.
MITSUBISHI
MONTERO
(2002) — SERVICE BRAKES
Jun 29, 2018
Incident date: Jun 4, 2018
A/L BRAKE LIGHT GOES OFF EVERYTIME BRAKE PEDALS IS APPLIED ACCOMPANIED WITH AN ABNORMAL NOISE FROM THE DASH. THERE IS A NHTSA CAMPAIGN #01V254002 ABOUT A BRAKE BOOSTER ACCUMULATOR DEFECT. I TOOK IT TO THE DEALER FOR POSSIBLE RECALL FIX BUT GOT DENIED SINCE ITS NOT PART OF THEIR RECALL CAMPAIGN. SHOULDNT THIS BE PART OF A RECALL CAMPAIGN SINCE ITS A SAFETY ISSUE? DO I NEED TO WAIT UNTIL THE BRA... Read more
MITSUBISHI
LANCER
(2006) — VISIBILITY/WIPER
Jun 28, 2018
Incident date: Mar 1, 2018
WE RECEIVED A RECALL NOTICE FOR OUR 2006 MITSUBISHI LANCER. WE NO LONGER HAVE THE ORIGINAL WARRANTY THAT CAME WITH THIS CAR AT THE TIME OF PURCHASE. I HAVE TALKED TO MITSUBISHI RECALL CENTER ABOUT THIS VERY DANGEROUS AIRBAG THAT HAS ALREADY KILLED 23 PEOPLE: UNFORTUNATELY, THERE IS NOT A DEALERSHIP WHERE I LIVE, SO ACCORDING TO THE MITSUBISHI CASE WORKER ONE OF US WOULD HAVE TO DRIVE TO THE DEALE... Read more
MITSUBISHI
LANCER
(2006) — AIR BAGS
Jun 28, 2018
Incident date: Mar 1, 2018
WE RECEIVED A RECALL NOTICE FOR OUR 2006 MITSUBISHI LANCER. WE NO LONGER HAVE THE ORIGINAL WARRANTY THAT CAME WITH THIS CAR AT THE TIME OF PURCHASE. I HAVE TALKED TO MITSUBISHI RECALL CENTER ABOUT THIS VERY DANGEROUS AIRBAG THAT HAS ALREADY KILLED 23 PEOPLE: UNFORTUNATELY, THERE IS NOT A DEALERSHIP WHERE I LIVE, SO ACCORDING TO THE MITSUBISHI CASE WORKER ONE OF US WOULD HAVE TO DRIVE TO THE DEALE... Read more
MITSUBISHI
OUTLANDER
(2017) — AIR BAGS
Jun 28, 2018
Incident date: Jun 26, 2018
TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MAY DEPLOY. THE CONTACT CALLED AUTONATION MITSUBISHI AT (281) 766-7260 (LOCATED AT 7200 GULF FWY, HOUSTON, TX 77017) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU... Read more
MITSUBISHI
LANCER
(2010) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Jun 28, 2018
Incident date: Jun 25, 2018
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND ACS WARNING INDICATORS ILLUMINATED. THE CONTACT WAS CONCERNED FOR HER SAFETY AND CALLED WANTAGH MITSUBISHI AT (516) 785-4300 (LOCATED AT 3460 SUNRISE HWY, WANTAGH, NY 11793) AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMAT... Read more
MITSUBISHI
OUTLANDER SPORT
(2014) — VISIBILITY
Jun 27, 2018
Incident date: Mar 19, 2018
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V103000 (VISIBILITY) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. AN UNKNOWN LOCAL DEALER, WHICH WAS NO LONGER IN BUSINESS, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MAN... Read more