Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
OUTLANDER
(2016) - ELECTRICAL SYSTEM
Nov 26, 2018
Incident date: Nov 9, 2018
TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. T... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER
(2016) - SERVICE BRAKES
Nov 26, 2018
Incident date: Nov 9, 2018
TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. T... Read more
Crash
1 injured
MITSUBISHI
OUTLANDER
(2016) - SERVICE BRAKES, HYDRAULIC
Nov 26, 2018
Incident date: Nov 9, 2018
TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. T... Read more
Crash
1 injured
MITSUBISHI
LANCER
(2005) - SUSPENSION
Nov 26, 2018
Incident date: Jun 20, 2016
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER. THE CONTACT STATED THAT THE CROSS MEMBER FRACTURED WITHOUT WARNING AND THE FRONT UPPER AND LOWER CONTROL ARMS DETACHED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO BELL MITSUBISHI (1500 US-1, RAHWAY, NJ 07065, (732) 709-4333) WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER NEEDED TO BE REPLACED AND FURTHER TESTING WAS... Read more
MITSUBISHI
LANCER
(2005) - STRUCTURE
Nov 26, 2018
Incident date: Jun 20, 2016
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER. THE CONTACT STATED THAT THE CROSS MEMBER FRACTURED WITHOUT WARNING AND THE FRONT UPPER AND LOWER CONTROL ARMS DETACHED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO BELL MITSUBISHI (1500 US-1, RAHWAY, NJ 07065, (732) 709-4333) WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER NEEDED TO BE REPLACED AND FURTHER TESTING WAS... Read more
MITSUBISHI
LANCER
(2002) - UNKNOWN OR OTHER
Nov 26, 2018
Incident date: Oct 29, 2018
THIS IS NOT THE FIRST MITSUBISHI THAT HAS DONE THIS. MY EX'S 2000 MITSUBISHI ECLIPSE ALSO HAD THIS SAME PROBLEM. THE SPEEDOMETER DOES NOT REGISTER. I NEED TO KNOW HOW FAST I AM GOING.
MITSUBISHI
LANCER
(2002) - ELECTRICAL SYSTEM
Nov 26, 2018
Incident date: Oct 29, 2018
THIS IS NOT THE FIRST MITSUBISHI THAT HAS DONE THIS. MY EX'S 2000 MITSUBISHI ECLIPSE ALSO HAD THIS SAME PROBLEM. THE SPEEDOMETER DOES NOT REGISTER. I NEED TO KNOW HOW FAST I AM GOING.
MITSUBISHI
OUTLANDER
(2004) - STRUCTURE:BODY
Nov 23, 2018
Incident date: Oct 23, 2018
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ... Read more
MITSUBISHI
LANCER
(2009) - EXTERIOR LIGHTING
Nov 20, 2018
Incident date: Nov 15, 2018
LOW BEAM, DAYLIGHTS AND HIGH BEAM HEADLIGHTS WILL RANDOMLY TURN OFF WHILE DRIVING. THIS IS A RECALL FOR ETACS ECU ON 2009 LANCERS MANUFACTURED BETWEEN JAN 12, 2009 AND JULY 6, 2010. MY CAR WAS MANUFACTURED ON NOV, 2008. REFERENCE R/2015/157. RIGHT NOW IS UNSAFE DRIVING THIS VEHICLE DURING NIGHTS. I NOTICE ON THE INTERNET THAT THERE'S A LOT OF COMPLAINS FOR THE SAME MODEL AND YEAR BUT WHERE NOT IN... Read more
MITSUBISHI
OUTLANDER
(2011) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Nov 20, 2018
Incident date: Oct 17, 2017
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED ... Read more
MITSUBISHI
OUTLANDER
(2018) - SEAT BELTS
Nov 18, 2018
Incident date: Nov 7, 2018
THE SECOND ROW MIDDLE SEAT BELT HAS A PROBLEM. IT ALWAYS SEIZES ONCE THE MIDDLE PASSENGER FASTENS IT AND THEN STARTS BEING MORE TIGHTER ON THE PASSENGER, THUS PRESSING ON THE CHEST CAUSING HIGH LEVEL OF DISCOMFORT.
MITSUBISHI
OUTLANDER SPORT
(2015) - PARKING BRAKE
Nov 16, 2018
Incident date: Feb 19, 2018
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V070000 (PARKING BRAKE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (MITSUBISHI SPOKANE, 8400 E SPRAGUE AVENUE, SPOKANE, WA 99212) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFAC... Read more
MITSUBISHI
I-MIEV
(2012) - FUEL/PROPULSION SYSTEM
Nov 15, 2018
Incident date: Nov 15, 2018
TWO TRANSMISSIONS HAVE SEIZED AND SHEARED GEARS OR SHEARED GEARS RESPECTIVELY. ADDITIONALLY THE TRACTION BATTERY RETAINS 61% OF ADVERTISED CAPACITY AFTER 5.5 YEARS AND 41,XXX MILES.
MITSUBISHI
I-MIEV
(2012) - ELECTRONIC STABILITY CONTROL (ESC)
Nov 15, 2018
Incident date: Nov 15, 2018
TWO TRANSMISSIONS HAVE SEIZED AND SHEARED GEARS OR SHEARED GEARS RESPECTIVELY. ADDITIONALLY THE TRACTION BATTERY RETAINS 61% OF ADVERTISED CAPACITY AFTER 5.5 YEARS AND 41,XXX MILES.
MITSUBISHI
OUTLANDER
(2003) - ENGINE
Nov 13, 2018
Incident date: Nov 13, 2018
CAR HAS BEEN OWNED FOR 10+ YEARS AND HAS BEEN MAINTAINED VERY WELL. GAS MILEAGE HAS DROPPED SINCE 2014. CAR THREW A P420 CODE IN THE YEARS AFTER. CATALYTIC CONVERTER HAS BEEN REPLACED FOUR TIMES IN A YEAR. OXYGEN SENSOR HAS BEEN REPLACED AND NEW EXHAUST HAS BEEN INSTALLED. WE HAVE NOW SEEN THE EXHAUST MANIFOLD HAS A CRACK IN IT. THIS APPEARS TO BE A MANUFACTURER ISSUE.
MITSUBISHI
OUTLANDER
(2016) - VEHICLE SPEED CONTROL
Nov 13, 2018
Incident date: Nov 10, 2018
ANYTIME WHEN I'M DRIVING MY VEHICLE I HAVE TO CONTINUOUSLY RELEASE MY FOOT OFF THE GAS PEDAL FOR IT TO ATTEMPT TO SHIFT INTO THE NEXT GEAR OTHERWISE IT CONTINUES TO REV UP THE RPMS. ALSO I PARKED MY CAR TURNED IT OFF AND AS I WAS GETTING OUT OF THE VEHICLE IT THE VEHICLE MADE A SOUND AS IT WAS TRYING TO START BUT WAS STRUGGLING. THEN IT STOPPED. WHILE DRIVING THE STEERING WHEEL SHAKES WHEN BRAKING
MITSUBISHI
OUTLANDER
(2016) - POWER TRAIN
Nov 13, 2018
Incident date: Nov 10, 2018
ANYTIME WHEN I'M DRIVING MY VEHICLE I HAVE TO CONTINUOUSLY RELEASE MY FOOT OFF THE GAS PEDAL FOR IT TO ATTEMPT TO SHIFT INTO THE NEXT GEAR OTHERWISE IT CONTINUES TO REV UP THE RPMS. ALSO I PARKED MY CAR TURNED IT OFF AND AS I WAS GETTING OUT OF THE VEHICLE IT THE VEHICLE MADE A SOUND AS IT WAS TRYING TO START BUT WAS STRUGGLING. THEN IT STOPPED. WHILE DRIVING THE STEERING WHEEL SHAKES WHEN BRAKING
MITSUBISHI
OUTLANDER
(2016) - ENGINE
Nov 13, 2018
Incident date: Nov 10, 2018
ANYTIME WHEN I'M DRIVING MY VEHICLE I HAVE TO CONTINUOUSLY RELEASE MY FOOT OFF THE GAS PEDAL FOR IT TO ATTEMPT TO SHIFT INTO THE NEXT GEAR OTHERWISE IT CONTINUES TO REV UP THE RPMS. ALSO I PARKED MY CAR TURNED IT OFF AND AS I WAS GETTING OUT OF THE VEHICLE IT THE VEHICLE MADE A SOUND AS IT WAS TRYING TO START BUT WAS STRUGGLING. THEN IT STOPPED. WHILE DRIVING THE STEERING WHEEL SHAKES WHEN BRAKING
MITSUBISHI
LANCER
(2012) - VEHICLE SPEED CONTROL
Nov 12, 2018
Incident date: Jan 1, 2017
EL CARRO CUANDO VA SUBIENDO CUESTA LARGAS NO ACCELERA SE QUEDA SIN FUERZA Y DICE QUE BAJE LA VELOCIDAD SI EL SOLO LO BAJA Y NO PERMITE ACCELERAL Y EL MOTOR TIENE UN RUIDO QUENO ES NORMAL NI LO HACIA ANTES
MITSUBISHI
LANCER
(2012) - POWER TRAIN
Nov 12, 2018
Incident date: Jan 1, 2017
EL CARRO CUANDO VA SUBIENDO CUESTA LARGAS NO ACCELERA SE QUEDA SIN FUERZA Y DICE QUE BAJE LA VELOCIDAD SI EL SOLO LO BAJA Y NO PERMITE ACCELERAL Y EL MOTOR TIENE UN RUIDO QUENO ES NORMAL NI LO HACIA ANTES
MITSUBISHI
ENDEAVOR
(2010) - FUEL/PROPULSION SYSTEM
Nov 12, 2018
Incident date: Oct 2, 2018
I BOUGHT THAT MITSUBISHI ENDEAVOR 2010 BUT WITHIN 9 YEARS, THE PIPE FILLING FROM GAS CAP TO THE TANK HAS A BIG HOLE AND GAS FALLING ON THE FLOOR WHEN I AM FILLING AT THE GAS STATION. WHEN I CHECK CARS.COM I SAW A RECALL: 10V065000 BUT I CHECK WITH THE MITSUBISHI DEALER I AM TOLD THAT THERE ANY RECALL FOR MY CAR.
MITSUBISHI
OUTLANDER
(2015) - POWER TRAIN
Nov 9, 2018
Incident date: Jun 20, 2018
TRANSMISSION WAS PULSATING AND JERKY. DEALER INSTALLED A REBUILT TRANS, 3 WEEKS LATER A LINE BLOWS OFF. DEALER PUT LINE BACK ON AND TOPPED OFF FLUID. 3 DAYS LATER TRANS GOES COMPLETELY OUT. DEALER INSTALLS NEW TRANS AND IT STILL SHAKES. SAID CAR WAS PURCHASED IN JUNE 2018, WE'VE MADE 6 PAYMENTS AND THE CAR HAD BEEN IN THE SHOP FOR THREE OF THOSE.
MITSUBISHI
OUTLANDER
(2009) - STRUCTURE:BODY
Nov 8, 2018
Incident date: Nov 7, 2018
THE FRONT CROSS MEMBER RUSTED SO BADLY THAT IT BROKE OFF DURING NORMAL DRIVING. THE FRAME FAILED AT THE LOWER A-FRAME ON THE DRIVER'S SIDE RESULTING IN THE ENTIRE WHEEL/SUSPENSION ASSEMBLY TO FAIL AND THE VEHICLE CRASHED DOWN TO THE FRAME AND SKIDDED ALONG THE ROAD TO STOP. THIS IS A 10 YEAR OLD CAR THAT HAS ALWAYS BEEN KEPT IN A GARAGE, ALWAYS PARKED ON PAVEMENT OR CONCRETE, AND HAS TYPICAL MIL... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) - POWER TRAIN
Nov 7, 2018
Incident date: Nov 6, 2018
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. WHILE ACCELERATING FROM A STOP, THE VEHICLE SHUDDERED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF D'AMBROSIO MITSUBISHI DOWNINGTOWN (1223 E LANCASTER AVE, DOWNINGTOWN, PA 19335, (484) 593-5000) AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT ... Read more
MITSUBISHI
GALANT
(2010) - ENGINE
Nov 6, 2018
Incident date: Oct 30, 2018
TL* THE CONTACT OWNS A 2010 MITSUBISHI GALANT. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE AND THE ENGINE LOST POWER. THE VEHICLE WOULD NOT EXCEED 20 MPH. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED BACK HOME. THE CONTACT CALLED OAKLAND MITSUBISHI (2428 WEBSTER ST, OAKLAND, CA 94612, (510) 267-0688), BUT HAD NOT BEEN ABLE TO HAVE THE VEHICLE TOWED TO THE DEALER YET. ... Read more
MITSUBISHI
OUTLANDER SPORT
(2014) - VISIBILITY/WIPER
Nov 5, 2018
Incident date: Nov 2, 2018
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED FOR THE RAIN TO SUBSIDE. VICTORY MITSUBISHI (4070 BOSTON ROAD, BRONX, NEW YORK 10475, (718) 618-6292) WAS MADE AWARE OF THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER... Read more
MITSUBISHI
OUTLANDER SPORT
(2013) - ENGINE
Nov 4, 2018
Incident date: Oct 26, 2018
THE CATALYTIC CONVERTER WAS RECALLED AND REPLACED IN NOVEMBER OF 2017, BUT NOW THE EXHAUST MANIFOLD IS RUSTED FROM THE INSIDE WHICH CAUSED BITS TO BREAK OFF AND FALL INTO THE NEW CATALYTIC CONVERTER. NOW THE EXHAUST MANIFOLD NEEDS TO BE REPLACED (THERE ARE ONLY 4 PARTS IN THE NATION FOR THIS??) AND THE NEW, LESS THAN A YEAR OLD, CATALYTIC CONVERTER HAS TO BE CLEANED OUT OF ALL THE RUSTY METAL BITS... Read more
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
Nov 2, 2018
Incident date: Sep 11, 2018
PASSENGER SIDE FRONT COIL SPRING FRACTURED AND SEPARATED WHILE DRIVING. THIS SAME ISSUE WAS PREVIOUSLY REPORTED TO NHTSA (COMPLAINT NUMBER: 11012748) FOR DRIVER SIDE FRONT COIL SPRING AS WELL AS TO MITSUBISHI NORTH AMERICA (BUT GOT NOWHERE).
MITSUBISHI
OUTLANDER
(2009) - SEAT BELTS
Nov 1, 2018
Incident date: Oct 31, 2018
SEAT BELT COMES UNBUCKLED AT RANDOM TIMES WHILE DRIVING THE VEHICLE. IT HAS HAPPENED AT LEAST A DOZEN TIMES.
MITSUBISHI
GALANT
(2006) - AIR BAGS
Nov 1, 2018
Incident date: Sep 29, 2018
I WAS IN AN ACCIDENT I WENT DOWN A DITCH I HIT A TREE AND THE AIRBAG DID NOT DISPLAY I WANT TO KNOW IF THERE WAS A RECALL ON THE AIRBAG BECAUSE MY AIRBAG DID NOT CAME OUT WHEN I WAS IN THAT BAD ACCIDENT AND I DIDN'T THE FRONT OF MY CAR
Crash
MITSUBISHI
OUTLANDER
(2008) - STRUCTURE:BODY
Nov 1, 2018
Incident date: Oct 30, 2018
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE, CROSS MEMBER, AND SUB FRAME SHOWED EXCESSIVE CORROSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSA... Read more
MITSUBISHI
OUTLANDER
(2008) - STRUCTURE:FRAME AND MEMBERS
Nov 1, 2018
Incident date: Oct 30, 2018
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE, CROSS MEMBER, AND SUB FRAME SHOWED EXCESSIVE CORROSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSA... Read more
MITSUBISHI
MIRAGE
(2014) - AIR BAGS
Nov 1, 2018
Incident date: Jun 6, 2018
I WAS IN THE CENTER OF A FOUR CAR COLLISION IN WHICH MY CAR WAS HIT FROM THE FRONT AND BACK, WHILE STATIONARY AND MY AIRBAGS DID NOT DEPLOY. I WAS AT A STOP ALONG A CITY STREET.
Crash
1 injured
MITSUBISHI
MIRAGE
(2016) - AIR BAGS
Nov 1, 2018
Incident date: Sep 13, 2017
RECALLS ON MITSUBISHI MOTOR NORTH AMERICA, INC. STATES THE HEAD LIGHTS AND AOR BAGS NEED TO BE REPLACED, BUT I NEVER GOT NOTICE FROM THEM FOR THE RECALLS IN THE MAIL NOR AN EMAIL. I ALSO HAD PROBLEMS WITH MAINTENANCE LIGHT ON DASH GOING OFF WHEN OIL CHANGE WAS DONE ON MY CAR. WINDSHIELD HAD SMEAR GLARE DURING RAIN AND AFTER RAIN OCCURRED CAUSEING ME NOT TO SEE FAR DISTANCE WHEN DRIVING AT NIGHT.
Crash
3 injured
MITSUBISHI
MIRAGE
(2016) - UNKNOWN OR OTHER
Nov 1, 2018
Incident date: Sep 13, 2017
RECALLS ON MITSUBISHI MOTOR NORTH AMERICA, INC. STATES THE HEAD LIGHTS AND AOR BAGS NEED TO BE REPLACED, BUT I NEVER GOT NOTICE FROM THEM FOR THE RECALLS IN THE MAIL NOR AN EMAIL. I ALSO HAD PROBLEMS WITH MAINTENANCE LIGHT ON DASH GOING OFF WHEN OIL CHANGE WAS DONE ON MY CAR. WINDSHIELD HAD SMEAR GLARE DURING RAIN AND AFTER RAIN OCCURRED CAUSEING ME NOT TO SEE FAR DISTANCE WHEN DRIVING AT NIGHT.
Crash
3 injured
MITSUBISHI
MIRAGE
(2016) - EXTERIOR LIGHTING
Nov 1, 2018
Incident date: Sep 13, 2017
RECALLS ON MITSUBISHI MOTOR NORTH AMERICA, INC. STATES THE HEAD LIGHTS AND AOR BAGS NEED TO BE REPLACED, BUT I NEVER GOT NOTICE FROM THEM FOR THE RECALLS IN THE MAIL NOR AN EMAIL. I ALSO HAD PROBLEMS WITH MAINTENANCE LIGHT ON DASH GOING OFF WHEN OIL CHANGE WAS DONE ON MY CAR. WINDSHIELD HAD SMEAR GLARE DURING RAIN AND AFTER RAIN OCCURRED CAUSEING ME NOT TO SEE FAR DISTANCE WHEN DRIVING AT NIGHT.
Crash
3 injured
MITSUBISHI
OUTLANDER
(2011) - VISIBILITY/WIPER
Oct 31, 2018
Incident date: May 31, 2018
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WOULD BECOME FOGGED OVER NO MATTER THE OUTSIDE TEMPERATURE MAKING IT DIFFICULT TO SEE. THE CONTACT STATED MUST KEEP THE DEFOGGER ON CONSTANTLY IN ORDER SO HE CAN SEE OUT OF THE FRONT WINDSHIELD. THE CONTACT CALLED THE DEALER ROUTE 46 MITSUBISHI (400 US-46, TOTOWA, NJ 07512 (973) 330-9535) AND THEY STATED THAT ... Read more
MITSUBISHI
OUTLANDER SPORT
(2015) - VISIBILITY/WIPER
Oct 31, 2018
Incident date: Aug 15, 2018
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE WINDSHIELD WIPERS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC THAT DETERMINED THAT THERE WAS A FAILURE WITH THE WINDSHIELD WIPERS, WIRES, AND THE FUSE BOX. AN UNKNOWN DEALER WAS CONTACTED TO DETERMINE WHEN AN APPOINTMENT MAY BE SCHEDULED TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT... Read more
MITSUBISHI
OUTLANDER
(2018) - SEATS
Oct 30, 2018
Incident date: Jul 1, 2018
THE DRIVER'S SIDE SEAT ROCKS BACK AND FORTH WHEN I ACCELERATE AND BRAKE. THIS BECAME EVIDENT DAYS AFTER I PURCHASED THE VEHICLE. THE DEALER TRIED TO FIX THE ISSUE BUT THEY DAMAGED THE VEHICLE EVEN MORE.
MITSUBISHI
ECLIPSE
(2000) - ELECTRICAL SYSTEM
Oct 30, 2018
Incident date: Jul 4, 2017
THE 30 AMP FUSE CONNECTION THAT CONTROLS THE A/C-HEATER BLOWER MOTOR, BURNS OUT IN THE FUSE BLOCK. I HAVE REPLACED THE FUSE BLOCK 3 TIMES AND THEY END UP BURNING OUT THIS CIRCUIT. THIS COULD EASILY START AN ELECTRICAL FIRE SHOULD THE FUSE BE FAULTY AND NOT BLOW ITSELF OUT...
MITSUBISHI
OUTLANDER PHEV
(2018) - POWER TRAIN
Oct 26, 2018
Incident date: Oct 21, 2018
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M ... Read more
MITSUBISHI
OUTLANDER PHEV
(2018) - FUEL/PROPULSION SYSTEM
Oct 26, 2018
Incident date: Oct 21, 2018
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M ... Read more
MITSUBISHI
OUTLANDER PHEV
(2018) - SERVICE BRAKES
Oct 26, 2018
Incident date: Oct 21, 2018
PARKED ON A 25% GRADED POINTING DOWN HILL, WHEN I TRIED TO START THE OUTLANDER, THE SCREEN PRODUCED A RBS ERROR. THE GAS BASED ENGINE WOULD NOT START. THE EV MOTORS SEEMED TO COME ON WITH VERY LITTLE POWER. WHEN I CALLED MITSUBISI TO TOW THE CAR THEY SAID, OUOTE"THAT DOESN'T NORMALLY START THIS SOON" , THIS TELLS ME THEY KNOW THERE IS A PROBLEM. MY PHEV HAS BEEN IN THE SHOP SINCE MONDAY, I'M ... Read more
MITSUBISHI
LANCER EVOLUTION
(2008) - UNKNOWN OR OTHER
Oct 25, 2018
Incident date: Sep 8, 2016
AYE/ HYDRALIC PUMP WAS NEVER CHANGED OUT WAS TOLD WHEN I WENT TO DO A MANUFACTURING RECAL THAT IT WORKED FINE WHEN IT DIDNT AND AFTER WARDS HIT PAST THE 100,000 MILES AND WAS AUTOMATICALLY UNABLE TO GET THE REPLACEMENT.
MITSUBISHI
OUTLANDER
(2016) - POWER TRAIN
Oct 25, 2018
Incident date: Oct 24, 2018
WHILE DRIVING, WHEN YOU TAKE YOUR FOOT OFF YOUR ACCELERATOR, THE TRANSMISSION MAKES A ROARING NOISE TRYING TO SLOW DOWN THE CAR. TOOK IT INTO THE DEALERSHIP SERVICE FOR THEM TO LOOK AT IT. THEY SAID THAT ITS THE TRANSMISSION AND THEY HAVE SEEN ALOT OF OUTLANDERS WITH MY YEAR COMING IN HAVING TO GET THE ENTIRE TRANSMISSION REPLACED. THEY ARE SURPRISED THAT THERE HASN'T BEEN A RECALL ON THE ISSUE... Read more
MITSUBISHI
OUTLANDER SPORT
(2018) - SUSPENSION
Oct 25, 2018
Incident date: Oct 25, 2018
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
MITSUBISHI
OUTLANDER SPORT
(2018) - SERVICE BRAKES
Oct 25, 2018
Incident date: Oct 25, 2018
I HAD A RECALL SCHEDULE AN APPOINT WITH MITSUBISHI DEALER IN DES MOINES, IA * WENT TO MY APPT TODAY 10-25 AND WAS TOLD THEY CANNOT DO THE RECALL BECAUSE THE COMPUTER THEY NEED TO RESET THE SOFTWARE IS DOWN. NO CALL OR OFFER TO GIVE ME A LOAN CAR DUE TO THE SAFTEY ISSUE OF THE RECALL. I DO NOT THINK THAT ANY DEALERSHIP SHOULD TAKE RECALLS AND SAFTEY ISSUES WITH THE RECALLS THE LIGHTLY. THANK YOU
MITSUBISHI
OUTLANDER
(2009) - WHEELS
Oct 24, 2018
Incident date: Oct 21, 2018
FRONT CROSSMEMBER RUSTED THROUGH CAUSING THE VEHICLE TO LOSE CONTROL. THROUGH LUCK/SKILL MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT BUT BASICALLY THE CORE SUPPORT THAT HOLDS THE WHEELS EXPERIENCED RUST ROT. THIS SEEMS TO BE A BIG PROBLEM WITH MANY MITSUBISHI CARS FROM 2003-2013 BUT FOR SOME REASON MY VEHICLE WAS EXCLUDED FROM THIS RECALL.
MITSUBISHI
OUTLANDER
(2009) - STEERING
Oct 24, 2018
Incident date: Oct 21, 2018
FRONT CROSSMEMBER RUSTED THROUGH CAUSING THE VEHICLE TO LOSE CONTROL. THROUGH LUCK/SKILL MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT BUT BASICALLY THE CORE SUPPORT THAT HOLDS THE WHEELS EXPERIENCED RUST ROT. THIS SEEMS TO BE A BIG PROBLEM WITH MANY MITSUBISHI CARS FROM 2003-2013 BUT FOR SOME REASON MY VEHICLE WAS EXCLUDED FROM THIS RECALL.
MITSUBISHI
ENDEAVOR
(2004) - FUEL/PROPULSION SYSTEM
Oct 23, 2018
Incident date: Oct 22, 2018
CAR WOULD NOT START AFTER PUMPING FUEL IN - TOOK TO MECHANIC; HE SAID BATTERY FINE FEW DAYS LATER, CAR WOULD NOT START AFTER PUMPING FUEL IN - TOOK TO MECHANIC; HE SAID BATTERY BAD. I REPLACED BATTERY. FEW DAYS LATER, CAR WOULD NOT START AFTER PUMPING FUEL IN - TOOK TO MECHANIC; HE SAID NEW BATTERY FINE. SINCE CAR DID NOT START 3 TIMES IN A ROW AFTER PUMPING GAS, AND I NEEDED A JUMP EVERY TIME,... Read more