Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
OUTLANDER
(2018) - SERVICE BRAKES
Nov 6, 2019
Incident date: Nov 3, 2019
I BOUGHT MY CAR JULY 31, 2018, 0 MILES VEHICLE MITSUBISHI OUTLANDER GT 2018. I HAVE NOTICE DANGEROUS CONDITION ON THE BREAK SYSTEM. - FIRST OF ALL, WHEN THE VEHICLE WAS ABOUT 6 MONTH OF USE THE REAR BREAK START TO SOUND. WHEN I TAKE MY VEHICLE TO THE MITSUBISHI SERVICE DEPARTMENT AND THE REAR BREAK PADS WAS WORN OUT WITH ONLY 12,000 MILES. THEY CLAIM THAT IS MY DRIVING HABITS WAS WHAT CAUSES T... Read more
MITSUBISHI
ECLIPSE
(2007) - AIR BAGS
Nov 6, 2019
Incident date: Oct 20, 2019
TL* THE CONTACT OWNED A 2007 MITSUBISHI ECLIPSE. WHILE DRIVING 60 MPH, THE CONTACT STRUCK A POTHOLE AND LOST CONTROL OF THE STEERING. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT WALL AND ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND PASSENGER SUSTAINED BACK INJURIES AND BRUISES ON THE STOMACH. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE ... Read more
Crash
2 injured
MITSUBISHI
OUTLANDER
(2003) - STRUCTURE
Nov 4, 2019
Incident date: Apr 20, 2019
CAR TAKEN TO DEALERSHIP, ANDERSON MITSUBISHI, 8162790354), JANUARY 2017, FOR NHTSA RECALL 16V458. CROSSMEMBER NOT REPLACED OR RUST TREATED. CROSSMEMBER FAILED 4-20-2019. REPAIRED AT MY EXPENSE $2161.70. MADE CLAIM FOR REIMBURSEMENT THROUGH MITSUBISHI DEALER AND MITSUBISHI OF NORTH AMERICA. HAVE A MITSUBISHI FILE NUMBER [XXX]. MITSUBISHI OF NA HAS VERBALLY AGREED TO SETTLE, BUT HAS NOT CONTACT... Read more
MITSUBISHI
OUTLANDER
(2003) - SUSPENSION
Nov 4, 2019
Incident date: Apr 20, 2019
CAR TAKEN TO DEALERSHIP, ANDERSON MITSUBISHI, 8162790354), JANUARY 2017, FOR NHTSA RECALL 16V458. CROSSMEMBER NOT REPLACED OR RUST TREATED. CROSSMEMBER FAILED 4-20-2019. REPAIRED AT MY EXPENSE $2161.70. MADE CLAIM FOR REIMBURSEMENT THROUGH MITSUBISHI DEALER AND MITSUBISHI OF NORTH AMERICA. HAVE A MITSUBISHI FILE NUMBER [XXX]. MITSUBISHI OF NA HAS VERBALLY AGREED TO SETTLE, BUT HAS NOT CONTACT... Read more
MITSUBISHI
OUTLANDER SPORT
(2013) - STEERING
Oct 30, 2019
Incident date: Oct 30, 2019
IT SAYS REMOVE KEY, AND I CAN HAVE THE KEY IN MY HAND. WON'T LET THE KEY FOB LOCK IT EITHER
MITSUBISHI
OUTLANDER
(2009) - STRUCTURE:BODY
Oct 25, 2019
Incident date: Oct 15, 2019
FRONT CRADLE FRAME ASSEMBLY IS RUSTED TO THE POINT YOU CAN SEE THRU THE LARGE HOLES. TECHNICIANS RECOMMENDATION FRAME RUSTED BEYOND REPAIR, NEEDS TO BE REPLACED. AT A COST OF $2,000
MITSUBISHI
OUTLANDER
(2006) - SUSPENSION
Oct 24, 2019
Incident date: Oct 24, 2019
TL* THE CONTACT OWNS A 2006 MITSUBISHI OUTLANDER. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE CONTROL ARM SNAPPED IN HALF WITHOUT WARNING. THE CONTROL ARM COLLAPSED ON BOTH FRONT TIRES, WHICH CAUSED THE VEHICLE TO IMMEDIATELY HALT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE COVERED IF IT WERE STILL UNDER WARRANTY. THE CONTACT DISCOVERED NH... Read more
MITSUBISHI
MIRAGE
(2018) - UNKNOWN OR OTHER
Oct 24, 2019
Incident date: Aug 4, 2019
WHEN HAVING TO BRAKE WITH ANY SUDDENNESS AT ALL, I MET TWO EXTREMES. THEY EITHER ENGAGED SO ABRUPTLY EVERYTHING WAS THROWN FORWARD, OR THEY FAILED TO ENGAGE ENOUGH. SUDDEN- I DESCRIBE THIS TYPE OF BRAKING AS WHEN BEING CUT IN FRONT OF. THE NECESSITY TO BRAKE IN THIS MANNER WOULD THROW MY DOGS AND BELONGINGS INTO THE FLOOR. IT HAPPENED FREQUENTLY ENOUGH TO MAKE AN IMPRESSION. IT SEEMED IRREGULAR T... Read more
Crash
2 injured
MITSUBISHI
MIRAGE
(2018) - SERVICE BRAKES
Oct 24, 2019
Incident date: Aug 4, 2019
WHEN HAVING TO BRAKE WITH ANY SUDDENNESS AT ALL, I MET TWO EXTREMES. THEY EITHER ENGAGED SO ABRUPTLY EVERYTHING WAS THROWN FORWARD, OR THEY FAILED TO ENGAGE ENOUGH. SUDDEN- I DESCRIBE THIS TYPE OF BRAKING AS WHEN BEING CUT IN FRONT OF. THE NECESSITY TO BRAKE IN THIS MANNER WOULD THROW MY DOGS AND BELONGINGS INTO THE FLOOR. IT HAPPENED FREQUENTLY ENOUGH TO MAKE AN IMPRESSION. IT SEEMED IRREGULAR T... Read more
Crash
2 injured
MITSUBISHI
MIRAGE
(2018) - AIR BAGS
Oct 24, 2019
Incident date: Aug 4, 2019
WHEN HAVING TO BRAKE WITH ANY SUDDENNESS AT ALL, I MET TWO EXTREMES. THEY EITHER ENGAGED SO ABRUPTLY EVERYTHING WAS THROWN FORWARD, OR THEY FAILED TO ENGAGE ENOUGH. SUDDEN- I DESCRIBE THIS TYPE OF BRAKING AS WHEN BEING CUT IN FRONT OF. THE NECESSITY TO BRAKE IN THIS MANNER WOULD THROW MY DOGS AND BELONGINGS INTO THE FLOOR. IT HAPPENED FREQUENTLY ENOUGH TO MAKE AN IMPRESSION. IT SEEMED IRREGULAR T... Read more
Crash
2 injured
MITSUBISHI
OUTLANDER
(2014) - POWER TRAIN
Oct 23, 2019
Incident date: Oct 21, 2019
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH, THE CVT WARNING INDICATOR ILLUMINATED AND "OVERHEATING PLEASE SLOW DOWN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES TO WAIT FOR THE WARNING INDICATOR TO TURN OFF BEFORE RESTARTING THE VEHICLE. WHILE DRIVING UP A HILL, THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICL... Read more
MITSUBISHI
MIRAGE
(2018) - EXTERIOR LIGHTING
Oct 23, 2019
Incident date: Sep 23, 2019
TL* THE CONTACT OWNS A 2018 MITSUBISHI MIRAGE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THE CONTACT STATED THAT THERE WAS NO WAY TO ADJUST THE DISTANCE OF THE LIGHTS. THE VEHICLE WAS TAKEN TO EDD KIRBY'S ADVENTURE MITSUBISHI(400 W M. L. K. BLVD, CHATTANOOGA, TN 374402, (706) 278-1122) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST. T... Read more
MITSUBISHI
OUTLANDER
(2012) - POWER TRAIN
Oct 23, 2019
Incident date: Oct 17, 2018
WHILE DRIVING THE TRANSMISSION CAUSES THE POWERTRAIN TO STOP WORKING MAKING THE CAR IMPOSSIBLE TO REMAIN IN MOTION. THIS WILL HAPPEN WHILE DRIVING IN TRAFFIC. THE TRANSMISSION WILL HOWL AND SQUEAL RIGHT BEFORE IT NO LONGER WORKS. WAS TOLD BY MITSUBISHI THAT THE CVT TRANSMISSION WAS NOT BUILT FOR LONG DISTANCE DRIVING, TOWING(EVEN THOUGH IT IS OFFERED WITH A TOWING PACKAGE), MOUNTAINOUS DRIVING OR ... Read more
MITSUBISHI
OUTLANDER
(2016) - EXTERIOR LIGHTING
Oct 21, 2019
Incident date: Oct 21, 2019
SINCE WE'VE OWNED THIS VEHICLE, WE HAVE HAD NOTHING BUT ISSUES WITH THE LIGHTS. AT NIGHT, YOU CAN HARDLY SEE. WHEN I ADDRESSED WITH SERVICE, I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND TO RESOLVE, I WOULD NEED TO BUY THE NEWER MODEL. THE HEADLIGHTS HAVE BEEN REPLACED BY MY HUSBAND ABOUT A DOZEN TIMES! THIS MORNING WHEN I LEFT FOR WORK, THEY ARE OUT YET AGAIN. THIS IS NOW A SAFETY ISSUE! ABOUT TWO M... Read more
MITSUBISHI
ENDEAVOR
(2007) - POWER TRAIN
Oct 18, 2019
Incident date: Oct 17, 2019
ABLE TO REMOVE KEY FROM IGNITION WHILE CAR IS NOT IN PARK. THE CAR ROLLED BACKWARD OUT OF A PARKING SPACE WHILE BY SON WAS GETTING OUT OF THE CAR. HE WAS NOT INJURED BUT HIS VEHICLE ALMOST HIT ANOTHER CAR TRAVELING THROUGH THE PARKING LOT. *TR*JB
MITSUBISHI
MIRAGE G4
(2018) - ELECTRICAL SYSTEM:WIRING
Oct 16, 2019
Incident date: Oct 15, 2019
TL* THE CONTACT OWNS A 2018 MITSUBISHI MIRAGE G4. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE VEHICLE VIBRATED AT 40 MPH AND DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO NIMAY MITSUBISHI (787-622-0200, LOCATED AT PR-2 O, TOA BAJA 00949, SAN JUAN, PUERTO RICO) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN CABLE WAS CHEWED UP BY RODENTS AND NEEDED TO BE REPLACED. THE MAN... Read more
MITSUBISHI
OUTLANDER
(2016) - EXTERIOR LIGHTING
Oct 12, 2019
Incident date: Oct 12, 2019
HEADLIGHTS KEEP BURNING OUT.. NOW HAVING TO REPLACE FOR THE THIRD TIME.
MITSUBISHI
LANCER
(2016) - POWER TRAIN
Oct 9, 2019
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2016 MITSUBISHI LANCER. AFTER COMING TO A STOP, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000(POWER TRAIN). THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT HIS CALL WAS NOT ANSWERED. BA... Read more
MITSUBISHI
OUTLANDER
(2016) - UNKNOWN OR OTHER
Oct 9, 2019
Incident date: Oct 3, 2019
THE CAR THROTTLES WHEN ACCELERATING FROM SLOW SPEEDS. THERE HAS BEEN 6 RECALLS ON THE CAR WHICH SUCH AN UNFORTUNATE THING . I AM GETTING A DENIAL FROM NORTHSTAR MITSUBISHI THAT THIS WAS A RECALL ISSUE
MITSUBISHI
OUTLANDER
(2016) - ENGINE
Oct 9, 2019
Incident date: Oct 3, 2019
THE CAR THROTTLES WHEN ACCELERATING FROM SLOW SPEEDS. THERE HAS BEEN 6 RECALLS ON THE CAR WHICH SUCH AN UNFORTUNATE THING . I AM GETTING A DENIAL FROM NORTHSTAR MITSUBISHI THAT THIS WAS A RECALL ISSUE
MITSUBISHI
OUTLANDER
(2010) - ELECTRONIC STABILITY CONTROL (ESC)
Oct 8, 2019
Incident date: Aug 8, 2019
THERE IS SOME PROBLEM WITH BRAKE. THE ABS AND ASR LIGHTS ARE ON. SO I DECIDED TO GO TO THE MECHANIC. THE MECHANIC CHECKED THE CAR AND HE TOLD ME ABS PUMP IS BROKEN. STARTED WHEN I WAS DRIVING.
MITSUBISHI
OUTLANDER
(2010) - SERVICE BRAKES
Oct 8, 2019
Incident date: Aug 8, 2019
THERE IS SOME PROBLEM WITH BRAKE. THE ABS AND ASR LIGHTS ARE ON. SO I DECIDED TO GO TO THE MECHANIC. THE MECHANIC CHECKED THE CAR AND HE TOLD ME ABS PUMP IS BROKEN. STARTED WHEN I WAS DRIVING.
MITSUBISHI
MIRAGE G4
(2018) - AIR BAGS
Oct 6, 2019
Incident date: Oct 6, 2019
I DONT UNDERSTAND NOTHING ABOUT RECALL
MITSUBISHI
ECLIPSE
(2006) - SUSPENSION
Oct 6, 2019
Incident date: Oct 2, 2019
POWER STEERING PRESSURE HOSE FELL AND RUBBED ON THE SERPENTINE SPELL UNTIL IT ATE A HOLE IN I. I AND THE TRACTION CONTROL IS ENGUAGEING AND DISENGAGEING ON ITS OWN ANS MY AIRBAG LIGHTS ARE FLASHING UNAVAILABLE.
MITSUBISHI
ECLIPSE
(2006) - STEERING
Oct 6, 2019
Incident date: Oct 2, 2019
POWER STEERING PRESSURE HOSE FELL AND RUBBED ON THE SERPENTINE SPELL UNTIL IT ATE A HOLE IN I. I AND THE TRACTION CONTROL IS ENGUAGEING AND DISENGAGEING ON ITS OWN ANS MY AIRBAG LIGHTS ARE FLASHING UNAVAILABLE.
MITSUBISHI
ECLIPSE
(2006) - AIR BAGS
Oct 6, 2019
Incident date: Oct 2, 2019
POWER STEERING PRESSURE HOSE FELL AND RUBBED ON THE SERPENTINE SPELL UNTIL IT ATE A HOLE IN I. I AND THE TRACTION CONTROL IS ENGUAGEING AND DISENGAGEING ON ITS OWN ANS MY AIRBAG LIGHTS ARE FLASHING UNAVAILABLE.
MITSUBISHI
LANCER
(2009) - SUSPENSION
Oct 6, 2019
Incident date: Oct 5, 2019
RUSTED CROSSMEMBER, CONTROL ARMS, BRACES HOLDING THE GAS TANK. SAFETY CONCERNS ABOUT THE RUST UNDERNEATH MY CAR (120K MILES CALIFORNIA VEHICLE) RUST MAY HAVE EATEN THROUGH THE METALS UNDERNEATH MY CAR AND IM SCARED TO DRIVE WITH THESE RUST PROBLEMS BECAUSE THEY MIGHT FAIL WHEN IM ON THE FREEWAY WITH THE POSSIBILITY OF A BAD ACCIDENT CAUSING MY LIFE AND OTHER PEOPLES LIFE ON THE LINE. I D... Read more
MITSUBISHI
LANCER
(2009) - STRUCTURE:BODY
Oct 6, 2019
Incident date: Oct 5, 2019
RUSTED CROSSMEMBER, CONTROL ARMS, BRACES HOLDING THE GAS TANK. SAFETY CONCERNS ABOUT THE RUST UNDERNEATH MY CAR (120K MILES CALIFORNIA VEHICLE) RUST MAY HAVE EATEN THROUGH THE METALS UNDERNEATH MY CAR AND IM SCARED TO DRIVE WITH THESE RUST PROBLEMS BECAUSE THEY MIGHT FAIL WHEN IM ON THE FREEWAY WITH THE POSSIBILITY OF A BAD ACCIDENT CAUSING MY LIFE AND OTHER PEOPLES LIFE ON THE LINE. I D... Read more
MITSUBISHI
OUTLANDER
(2016) - FUEL/PROPULSION SYSTEM
Oct 4, 2019
Incident date: Oct 1, 2018
DRIVE 2016 MITSUBISHI OUTLANDER SPORT. OCT 2018 STARTED EXPERIENCING PROBLEMS WITH THE FUEL GAUGE SENDER BEHAVING ERRATICALLY. FILL WITH GAS AND MAY SHOW FULL TANK OR 3/4 TANK, WITHIN LESS THAN MILE THE MILES UNTLL NEXT FILL WILL JUMP UP. WHILE DRIVING IT WILL JUMP ALL OVER THE PLACE - IN LESS THAN BLOCK IT WENT FROM 390 TO 440. HAS BEEN AS HIGH AS 460. THE LAST TIME I TOOK IT IN I WENT OVER 3... Read more
MITSUBISHI
OUTLANDER
(2016) - VEHICLE SPEED CONTROL
Oct 3, 2019
Incident date: Sep 30, 2019
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VI... Read more
MITSUBISHI
OUTLANDER
(2016) - POWER TRAIN
Oct 3, 2019
Incident date: Sep 30, 2019
I HAVE A 2016 MITSUBISHI OUTANDER 2WD. I NOTICED AS I'M DRIVING THE RPM NEEDLE IS JUMPING UP AND DOWN. ALSO I'M LOSING POWER AS I'M DRIVING. SOMETIMES THE RPM GOES ALL THE WAY TO 4 BEFORE IT SHIFTS. I ALMOST GOT HIT IN THE BACK BECAUSE IT LOST SPEED WHILE GOING ABOUT 60MPH AND THEN IT DROP SPEED. I DID SOME RESEARCH AND FOUND OUT ABOUT THE RECALL BUT FOR SOME REASON THEIRS NO RECALL BASED ON MY VI... Read more
MITSUBISHI
LANCER
(2009) - EXTERIOR LIGHTING
Oct 3, 2019
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND OVERHEAT WHILE DRIVING VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC FROM WHERE IT WAS PURCHASED. THE MECHANIC GAVE HER A $200 REIMBURSEMENT TOWARDS THE REPAIR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHERE SHE WAS IN... Read more
MITSUBISHI
LANCER
(2009) - ENGINE
Oct 3, 2019
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND OVERHEAT WHILE DRIVING VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC FROM WHERE IT WAS PURCHASED. THE MECHANIC GAVE HER A $200 REIMBURSEMENT TOWARDS THE REPAIR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHERE SHE WAS IN... Read more
MITSUBISHI
LANCER
(2016) - POWER TRAIN
Oct 2, 2019
Incident date: Apr 10, 2019
THE LIGHT STATING TO SERVICE MY TRANSMISSION CAME ON. THE MAINTENANCE MILEAGE WAS WITHIN STATED PARAMETERS.SERVICE WAS COMPLETED, TRANSMISSION FLUID CHANGED. DROVE AWAY AND THE LIGHT TURNED ON. MY TRANSMISSION FAILED IN APRIL OF 2019.
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
Oct 1, 2019
Incident date: Sep 30, 2019
MECHANIC SAID MY AXLE BOOT LOCK AND STRUT SPRING BROKE AND I NEED A NEW PASSENGER FRONT AXLE COIL SPRING. LOUD BANG WOKE US UP WHILE CAR WAS IN DRIVEWAY. RELATED TO RECALL NHTSA CAMPAIGN ID: 16V458000? ALSO POWER STEERING LEAKING EVERY TIME WE FILL IT, THAT ALSO MIGHT HAVE A RECALL FROM WHAT I SAW. MITSUBISHI DEALER SAID THERE ARE NO RECALLS FOR MY CAR BUT SEEING SIMILARITIES WITH WHAT IS WRON... Read more
MITSUBISHI
OUTLANDER
(2007) - STEERING
Oct 1, 2019
Incident date: Sep 30, 2019
MECHANIC SAID MY AXLE BOOT LOCK AND STRUT SPRING BROKE AND I NEED A NEW PASSENGER FRONT AXLE COIL SPRING. LOUD BANG WOKE US UP WHILE CAR WAS IN DRIVEWAY. RELATED TO RECALL NHTSA CAMPAIGN ID: 16V458000? ALSO POWER STEERING LEAKING EVERY TIME WE FILL IT, THAT ALSO MIGHT HAVE A RECALL FROM WHAT I SAW. MITSUBISHI DEALER SAID THERE ARE NO RECALLS FOR MY CAR BUT SEEING SIMILARITIES WITH WHAT IS WRON... Read more
MITSUBISHI
LANCER
(2011) - SUSPENSION
Sep 30, 2019
Incident date: Sep 8, 2014
VIBRATION OF THE STEERING WHEEL WHEN DRIVING OVER 60 MPH. PERSIST AFTER CHANGING TIRES, WHEELS, BRAKE PADS AND DISCS. THIS SHAKING MAKES THE CAR UNSTABLE AND IS A SAFETY ISSUE.
MITSUBISHI
LANCER
(2011) - STEERING
Sep 30, 2019
Incident date: Sep 8, 2014
VIBRATION OF THE STEERING WHEEL WHEN DRIVING OVER 60 MPH. PERSIST AFTER CHANGING TIRES, WHEELS, BRAKE PADS AND DISCS. THIS SHAKING MAKES THE CAR UNSTABLE AND IS A SAFETY ISSUE.
MITSUBISHI
LANCER
(2015) - UNKNOWN OR OTHER
Sep 27, 2019
Incident date: Sep 7, 2019
WHEN YOU GO TO YOU PRESS ON THE GAS IT STARTS TO STALL OUT. THIS STARTED 24 HOURS AFTER I DRIVE OFF FROM USED CAR LOT. AND UPON FURTHER REVIEW, IT DID HAVE A RECALL AND THEY SAID THEY FIXED IT. HOWEVER IT'S DOING EXACTLY WHAT THE RECALL STATES.ITS DANGEROUS AND I HAVE BEEN CLOSE TO GETTING HIT BECAUSE THE CAR STALLS OUT.
MITSUBISHI
LANCER
(2003) - ENGINE
Sep 26, 2019
Incident date: Aug 12, 2017
2 YEARS AGO I BROUGHT A NEW CATALYTIC CONVERTER FOR MY CAR FROM DE DEALERSHIP. THAT COST ME 496.76$ FEW MONTHS AGO THE CHECK ENGINE TURN IN AND WHEN I CHECK I HAVE THE CODE P0421. THAT IS THE CODE FOR THE CATALYTIC CONVERTER AGAIN. I COULDN'T BELIEVE IT. I WHEN TO MITSUBISHI 2 DAYS AGO AND THEY TOLD ME THAT THEY COULDN'T BELIEVE IT BECAUSE I'M THE FIRST CLIENT THAT COMES BACK FOR THE SAME PART. ON... Read more
MITSUBISHI
LANCER
(2013) - UNKNOWN OR OTHER
Sep 23, 2019
Incident date: Sep 20, 2019
VEHICLE HAS OVERHEATED ON THE HIGHWAY,. ONCE IT DID TURN OFF WHILE DRIVING ON THE HIGHWAY WHILE I WAS DRIVING MY CHILDREN TO SCHOOL. I HAVE HAD TO REPLACE THE BATTERY MORE OFTEN, EVEN THOUGH THE BATTERIES WERE STILL GOOD. THERE IS AN ISSUE WITH DIAGNOSTIC CODE P0420, IT SEEMS TO BE THE CATALYST CONVERTER AND 02 SENSORS IN TAKE AND OUT TAKE. WHEN THE AIR CONDITIONER IS ON THE VEHICLE MAKES A LOUD C... Read more
MITSUBISHI
OUTLANDER
(2019) - VISIBILITY/WIPER
Sep 20, 2019
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, A PEBBLE STRUCK THE PASSENGER SIDE OF THE WINDSHIELD AND FRACTURED THE ENTIRE FRONT WINDSHIELD. THE CONTACT CALLED BILL HOLT MITSUBISHI (1215 COBB PKWY S, MARIETTA, GA 30060, 404-890-5100) WHO REFERRED THE CONTACT TO SAFELIGHT AUTO FOR THE REPAIR. THE VEHICLE WAS REPAIRED. WHILE THE VEHICLE WAS AT A CAR WASH, THE... Read more
2 injured
MITSUBISHI
OUTLANDER
(2007) - STRUCTURE:FRAME AND MEMBERS
Sep 18, 2019
Incident date: Sep 4, 2019
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER SIDE SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND CAUSED THE ENGINE CRADLE TO FRACTURE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE DEALER AND MANUFA... Read more
MITSUBISHI
OUTLANDER
(2007) - SUSPENSION
Sep 18, 2019
Incident date: Sep 4, 2019
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER SIDE SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND CAUSED THE ENGINE CRADLE TO FRACTURE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE DEALER AND MANUFA... Read more
MITSUBISHI
OUTLANDER
(2015) - VEHICLE SPEED CONTROL
Sep 18, 2019
Incident date: Sep 10, 2019
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AV... Read more
Crash
MITSUBISHI
OUTLANDER
(2015) - POWER TRAIN
Sep 18, 2019
Incident date: Sep 10, 2019
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AV... Read more
Crash
MITSUBISHI
OUTLANDER
(2015) - ENGINE
Sep 18, 2019
Incident date: Sep 10, 2019
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AV... Read more
Crash
MITSUBISHI
OUTLANDER PHEV
(2018) - SEATS
Sep 16, 2019
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER PHEV. WHILE DRIVING AT LOW SPEEDS, THE FRONT PARKING SENSORS ERRONEOUSLY ACTIVATED AND A BEEPING SOUND WAS HEARD ALTHOUGH NO OBJECTS WERE PRESENT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CORNER STONE MITSUBISHI (580 MAIN ST, WILMINGTON, MA) WHERE THE FRONT PARKING SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, THE FRON... Read more
MITSUBISHI
OUTLANDER PHEV
(2018) - ELECTRICAL SYSTEM
Sep 16, 2019
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER PHEV. WHILE DRIVING AT LOW SPEEDS, THE FRONT PARKING SENSORS ERRONEOUSLY ACTIVATED AND A BEEPING SOUND WAS HEARD ALTHOUGH NO OBJECTS WERE PRESENT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CORNER STONE MITSUBISHI (580 MAIN ST, WILMINGTON, MA) WHERE THE FRONT PARKING SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, THE FRON... Read more
MITSUBISHI
OUTLANDER
(2016) - STRUCTURE:BODY
Sep 14, 2019
Incident date: Sep 13, 2019
TAIL GATE LIFTERS NOT WORKING. WILL NOT HOLD UP TAIL GATE.