Showing 14,474 complaints for MITSUBISHI
Incident date: Jul 26, 2021
The contact owns a 2008 Mitsubishi Eclipse. The contact stated that while stopped at an intersection with the brake pedal depressed, the vehicle accelerated forward inadvertently. The contact had her husband inspect the vehicle and while he attempted to start the vehicle with his foot depressed on the brake pedal, the vehicle accelerated forward. The dealer was made aware of the failure but inform
... ed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,000.Read more
Incident date: Jul 26, 2021
The contact owns a 2008 Mitsubishi Eclipse. The contact stated that while stopped at an intersection with the brake pedal depressed, the vehicle accelerated forward inadvertently. The contact had her husband inspect the vehicle and while he attempted to start the vehicle with his foot depressed on the brake pedal, the vehicle accelerated forward. The dealer was made aware of the failure but inform
... ed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,000.Read more
Incident date: Jul 14, 2021
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the lower engine heat shield had cracked at the bolt inserts causing the shield to become unsecure. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who diagnosed that the heat shield needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, b
... ut no assistance was offered. The failure mileage was 28,000.Read more
Incident date: Jun 22, 2021
The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that while the vehicle was at the mechanic to have the wheel bearing and front hub replaced, the mechanic found out that the front passenger’s side ABS wheel speed sensor fractured inside the assembly housing. The vehicle was repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 97,0
... 00.Read more
Incident date: Jul 19, 2021
Air bag light turn on and off
Incident date: Mar 30, 2020
My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leakin
... g, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!Read more
Incident date: Mar 30, 2020
My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leakin
... g, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!Read more
Incident date: Mar 30, 2020
My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leakin
... g, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!Read more
Incident date: Jul 14, 2021
The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the steering column vibrated and made an abnormally loud sound. The contact stated no warning light was illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately
... 95,961.Read more
Incident date: Oct 12, 2020
The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated upon looking under the vehicle, the contact noticed that the whole frame and upper panel were completely rusted. The contact was relating the failure to NHTSA campaign number: 16V867000 (Structure). The vehicle was taken to a local dealer where it was confirmed that the recall already had been performed prior to the contact own
... ing the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.Read more
Incident date: Jan 11, 2018
I purchased the 2011 Mitsubishi Outlander in 2015. In January 2018 the engine seized up while driving and was not repairable. Thankfully I was able to pull over and no one was hurt. The vehicle was only 7 years old with only 112,846 miles and I still had a loan on the vehicle for approxiamtly $10,000. The vehicle was at the time worth the cost left to pay it off. I consulted many Mitsubishi deal
... erships around the country and the only fix as a new engine for the vehicle which was an additional $10,000 and there were no engines anywhere in the country that could be found. The reason is that Mitsubishi decommissioned this Outlander model in 2013 due to the issue with the engine - essentially it was built like a snowmobile engine. The belt snapped and there was no repairing it - only replacing the entire engine. Mitsubishi knew this was an issue with this model - they decommissioned it only after 2 years on the market and they didn't issue a recall until 2018 - 5 years later! In the mean time I had found others around the coutnry with the same issue and we were all left with auto loans and no working vehicle. This is extremely poor business tactics and dishonest and very unsafe. I was lucky I was not driving on a freeway at the time when the engine seized up and the vehicle bucked like wild horse - it could have resulted in a major accident. It is dishonest to issue a recall 5 years after the company knew the vehicle had an issue and most likely all of the models had been sold or abandoned by this time so they don't have to pay for many repairs since there are not many that have lasted until 2018 to be repaired. A complaint has also been filed with the Minnesota State Attorney General. I was stuck with the $10,000 loan on a car that was now worth $0 and Mitsubishi at that time acted they had no idea what was wrong with it or why this happened. All lies.Read more
Incident date: Jul 6, 2021
Wife was driving home from work in the 2016 Outlander Sport and just before exiting onto the exit ramp vehicle began to rev up and then wind down and wouldn't accelerate anymore. Had it towed to the dealership. They checked it out and the transmission CVT is shot. Mind you this vehicle has only 118,000 and is only 5 yrs. old and with regular maintenance on it. The dealership just quoted me price t
... o fix it would be $10,000. We still owe about $3500 left on payments. We don't have $10,000 to shell out for another transmission. Did some digging and seems like a lot of people are having the same problem with this transmission. This should be fixed for free and needs to be recalled. Someone is gonna be hurt seriously or killed because of this.Read more
Incident date: Apr 19, 2021
The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the rear brakes grabbed and would not disengage when the brake pedal was released. The contact stated no warning light was illuminated. The contact then received notification of NHTSA campaign number: 20V741000 (Parking Brake). The recall repair was serviced however, the failure still occurred. The ve
... hicle was diagnosed with the brake pads and rotors needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 105,000.Read more
Incident date: Jun 18, 2021
NHTSA safety report 06/2021 — while driving approximately 45-50 mph, the ABS warning light and traction control light suddenly came on the display so I reduced speed and had planned to proceed to the next service station which was approximately 1.5 miles away. However, when I was approximately 1/2 mile from the station the engine stalled, the vehicle slightly jerked, and the the engine died. At
... this point, I shifted into neutral and cruised a couple hundred feet to a safe pull-off point. Upon inspection of the vehicle, the battery was completely dead and would not hold a charge when jumped. This prompted me to check the alternator where I noticed the loose belt and broken tensioner which I had repaired at my own expense the following day.Read more
Incident date: Jun 1, 2021
Approximately May, 2020, prior to getting the vehicle inspected, code P0420 indicated a faulty catalytic converters. At this time, the vehicle had an estimated 170,000 miles on it so I replaced the catalytic converter, not thinking much of it. The we’re not further issues for about a year until June, 2021, when, once again, the computer started reading a P0420 code. Having only 30,000 - 40,000 m
... iles, on it, and seeing no leaks in the exhaust or anything else that should cause a catalytic converter to go bad prematurely, there is clearly something else causing this issue.Read more
Incident date: Jun 24, 2021
The contact owns a 2015 Mitsubishi Outlander. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal with an unknown transmission message displayed on the instrument panel. The vehicle had yet to be diagnosed or serviced for the failure. The manufacturer had been notified of the failure and informed that contact that there were no open
... recalls on the Vin. The contact was informed that if the vehicle was still under warranty a representative would provide a callback. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V563000 (Power Train). The vehicle was not repaired. The failure mileage was 150,600.Read more
Incident date: Jan 1, 2020
The contact owns a 2015 Mitsubishi Outlander. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal as the transmission symbol would illuminate on the instrument panel. The contact had taken the vehicle to the dealer where they informed him that he had a defective CVT transmission module that needed to be replaced.
... Upon investigation, the contact linked his failure to NHTSA Campaign Number: 16V563000(POWER TRAIN). The contact was then informed by the dealer that his vehicle was not under recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.Read more
Incident date: Mar 26, 2021
Takata Recall. The contact owns a 2012 Mitsubishi I-MIEV. The contact received notification of NHTSA campaign numbers: 19V804000 (Service, Brake, Hydraulic), 17V022000 (Air Bags), and 15V594000 (Air Bags) however, the contact stated there was no local dealer in their area to do the recall repairs. When they reached out to the manufacturer, they were informed to find a local authorized dealer, when
... the contact found an independent mechanic to do the recall repairs, the manufacturer would not authorize the independent mechanic to do the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.Read more
Incident date: Mar 26, 2021
Takata Recall. The contact owns a 2012 Mitsubishi I-MIEV. The contact received notification of NHTSA campaign numbers: 19V804000 (Service, Brake, Hydraulic), 17V022000 (Air Bags), and 15V594000 (Air Bags) however, the contact stated there was no local dealer in their area to do the recall repairs. When they reached out to the manufacturer, they were informed to find a local authorized dealer, when
... the contact found an independent mechanic to do the recall repairs, the manufacturer would not authorize the independent mechanic to do the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.Read more
Incident date: Jun 20, 2021
I just bought a 2022 Mitsubishi Outlander and I noticed while driving on the highway around 60 to 70 MPH the hood is fluttering. I checked the hood just to make sure it was not unlatched and it was secured but the hood continues to flutter looking like it wants to open during highway driving.
Incident date: Jul 20, 2016
The contact owns a 2015 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, the steering wheel would turn at 360 degrees in either direction, with an abnormal sound coming from the steering wheel. There was no warning light illuminated. The contact had taken the vehicle to an unknown dealer and was informed that they were unaware of such a failure before and offere
... d no assistance. Upon taking another vehicle to an independent mechanic, the contact described her issue with the 2015 Mitsubishi Outlander and was informed by the mechanic that from her description of the failure the vehicle might have a defective clock spring in her steering wheel. The vehicle was not diagnosed. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 2,000.Read more
Incident date: Jun 7, 2021
The contact owns a 2008 Mitsubishi Outlander. The contact stated while driving 30 mph, she heard an abnormal coming from the rear of the vehicle. The contact stated there was no warning light illuminated. The contact drove the vehicle to her residence. The contact took the vehicle to independent mechanic and was informed that the rear driver’s side sub-frame cross member was corroded. The vehicl
... e was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 138,000.Read more
Incident date: Jul 16, 2018
The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving at various speeds, the brakes made a loud sound whenever the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the rear rotors needing to be replaced. The vehicle was repaired. The contact stated that two years lat
... er, the failure recurred. The vehicle was then taken to a local dealer where it was diagnosed with the rotors and the brakes needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to a local dealer. The failure mileage was approximately 26,907.Read more
Incident date: Apr 29, 2021
My transmission doesn't go into gear right away and doesn't drive right in automatic. If I switch it to manual and only go up to 5th gear it shifts fine. There was a transmission recall for same year make and model as mine. Those recalls happened around 80,000 miles. I have 84,000. I was previously told I needed either a fuel tank or fuel injectors, never got it diagnosed. My gas gauge reads full
... all the time even when I dont have gas.Read more
Incident date: Apr 29, 2021
My transmission doesn't go into gear right away and doesn't drive right in automatic. If I switch it to manual and only go up to 5th gear it shifts fine. There was a transmission recall for same year make and model as mine. Those recalls happened around 80,000 miles. I have 84,000. I was previously told I needed either a fuel tank or fuel injectors, never got it diagnosed. My gas gauge reads full
... all the time even when I dont have gas.Read more
Incident date: Apr 29, 2021
My transmission doesn't go into gear right away and doesn't drive right in automatic. If I switch it to manual and only go up to 5th gear it shifts fine. There was a transmission recall for same year make and model as mine. Those recalls happened around 80,000 miles. I have 84,000. I was previously told I needed either a fuel tank or fuel injectors, never got it diagnosed. My gas gauge reads full
... all the time even when I dont have gas.Read more
Incident date: May 16, 2021
My car has a major problem with acceleration hesitation in transmisson that has almost caused several accidents. Also whenever I ride down the road and hit the minute bump my steering jerk really bad and it happens on both sides causing me to jerk steering wheel almost run off the road several times.
Incident date: May 16, 2021
My car has a major problem with acceleration hesitation in transmisson that has almost caused several accidents. Also whenever I ride down the road and hit the minute bump my steering jerk really bad and it happens on both sides causing me to jerk steering wheel almost run off the road several times.
Incident date: May 16, 2021
My car has a major problem with acceleration hesitation in transmisson that has almost caused several accidents. Also whenever I ride down the road and hit the minute bump my steering jerk really bad and it happens on both sides causing me to jerk steering wheel almost run off the road several times.
Incident date: May 21, 2021
The contact owns a 2006 Mitsubishi Lancer. The contact stated while working on the vehicle, the contact noticed that there was a huge hole in the sub-frame due to rust. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer and it was diagnosed that the sub-frame needed to be replaced. The vehicle was not repaired. The contact related the failure to an unkno
... wn recall. The manufacturer was not informed of the failure. The failure mileage was approximately 196,000. The VIN was unavailable.Read more
Incident date: May 25, 2021
While driving the vehicle surges forwards like it is having difficult shifting gears or accelerating . It happens while driving 40 miles . Al while at a stand still in traffic it shakes and vibrates like it wants to stall then pulls forward . The the transmission light flashes on then goes away
Incident date: May 24, 2021
The contact owns a 2017 Mitsubishi Outlander Sport. The contact stated that after starting the vehicle, it was discovered that the front windshield wipers were inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was approximately 25,000.
Incident date: May 22, 2021
First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts ca
... r off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833Read more
Incident date: May 22, 2021
First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts ca
... r off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833Read more
Incident date: Sep 1, 2018
THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE, LOSS MOTIVE POWER, AND STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE UNINTENDEDLY ACCELERATED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORM
... ED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Sep 1, 2018
THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE, LOSS MOTIVE POWER, AND STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE UNINTENDEDLY ACCELERATED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORM
... ED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Sep 1, 2018
THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE, LOSS MOTIVE POWER, AND STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE UNINTENDEDLY ACCELERATED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORM
... ED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Jan 18, 2021
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V403000 (SEAT BELTS) AT AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO). UPON PICKING UP THE VEHICLE, THE CONTACT STATED THAT THE SEAT BELT COVER WAS FRACTURED. THE CONTACT INFORMED THE DEALER OF HER CONCERN REGARDING THE SEAT BELT AND WAS INFORMED THAT
... THE REPLACEMENT PART TO REPAIR THE SEAT BELT WOULD BE ORDERED. THE CONTACT STATED AFTER 4 MONTHS, THE SEAT BELT WAS STILL NOT REPAIRED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO) WHERE IT WAS DIAGNOSED WITH THE SEAT BELT COVER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.Read more
Incident date: Apr 12, 2021
RECENTLY REPLACED THE ROTORS AND PADS ON ALL FOUR WHEELS OF MY OUTLANDER. ALL BUT THE REAR PASSENGER ARE WORKING FINE, WHILE THE REAR PASSENGER SIDE IS MAKING A GRINDING NOISE. WE'VE REPLACED THE BRAKE PADS 3 TIMES, REPLACED THE ROTOR ONCE, AND EVEN REPLACED THE WHOLE CALIPER; IT'S STILL MAKING A GRINDING SOUND. THERE'S A RECALL POSTED FOR SOME 2016 OUTLANDERS FOR THE PARKING BRAKE NOT ENGAGING/DI
... SENGAGING PROPERLY AND WE MIGHT THINK THIS IS THE PROBLEM; HOWEVER, THIS RECALL IS NOT APPLIED TO OUR 2016 OUTLANDER. I THINK WE ARE HAVING THE EXACT PROBLEM THAT IS LISTED ON THIS RECALL.Read more
Incident date: May 6, 2021
AT THE MOMENT THE ONLY SITUATION THAT I HAVE HAD WITH THE MITSUBISHI AIRBAG RECALL IS THAT WHEN I CALL THE CUSTOMER RELATIONS DEPARTMENT THEY SAY THEY DO NOT HAVE THE PARTS, THAT SUPPOSEDLY THE MITSUBISHI COMPANY HAS NOT YET SENT THE REPLACEMENT PARTS.....I HAVE TO CALL WITHIN 2 MONTHS TO SEE IF THE PARTS HAVE ARRIVED AT THE REPAIR SHOPS.
Incident date: May 6, 2021
AT THE MOMENT THE ONLY SITUATION THAT I HAVE HAD WITH THE MITSUBISHI AIRBAG RECALL IS THAT WHEN I CALL THE CUSTOMER RELATIONS DEPARTMENT THEY SAY THEY DO NOT HAVE THE PARTS, THAT SUPPOSEDLY THE MITSUBISHI COMPANY HAS NOT YET SENT THE REPLACEMENT PARTS.....I HAVE TO CALL WITHIN 2 MONTHS TO SEE IF THE PARTS HAVE ARRIVED AT THE REPAIR SHOPS.
Incident date: Apr 22, 2021
THE REARVIEW CAMERA SYSTEM SUDDENLY QUIT SHOWING VIDEO WHEN I PUT THE CAR IN REVERSE. THE CAMERA ITSELF STILL WORKS AS I CAN GO INTO THE SETTINGS FOR BRIGHTNESS, COLOR, ETC., THE BACK UP SENSORS STILL BEEP WHEN I AM BACKING UP AND THE REVERSE LIGHTS STILL WORK AS WELL. FROM LOOKING AT THE MITSUBISHI FORUM (HTTPS://WWW.MITSUBISHI-FORUMS.COM/THREADS/REVERSE-CAMERA-NOT-COMING-ON.72338/#POST-360974)
... , APPARENTLY THIS IS AN ISSUE FOR MANY PEOPLE. ONE FORUM MEMBER STATES AN ETACS CODING ENTRY CALLED 'REAR_CMR_PRST' SAYS IT IS 'NOT PRESENT.' I FEEL THIS IS MOST DEFINITELY A SAFETY ISSUE, PARTICULARLY WHEN BACKING OUT OF A PUBLIC PARKING SPOT. I REALIZE THIS IS A CONVENIENCE ITEM FOR MY YEAR OF VEHICLE (2014), BUT SINCE THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007 BECAME LAW AS OF MAY 1, 2018, THESE ITEMS ARE STANDARD EQUIPMENT ON ALL NEW VEHICLES. FROM READING THE FORUM, ANY REPAIRS ARE AT THE EXPENSE OF THE CONSUMER, AND MY LOCAL MITSUBISHI SHOPS HAVE NO IDEA OF WHAT IS WRONG AND HAVE NEVER HEARD OF THE PROBLEM. MANY IN THE FORUM MENTION 'VEHICLE SIGNAL CHECK' MENU, ETACS PROGRAMMING, CAN COMMUNICATIONS, CODING DATA, AND OTHER WIRING INFORMATION THE AVERAGE CONSUMER IS OBLIVIOUS OF. IF REARVIEW CAMERAS ARE REQUIRED EQUIPMENT DUE TO PASSAGE OF THE ABOVE LAW, SHOULDN'T THIS ISSUE BE A SAFETY RECALL FOR REPAIR OR REPLACEMENT OF THE DEFECT AT MANUFACTURER EXPENSE? BY THE WAY, THIS CAR HAS NEVER BEEN IN ANY ACCIDENT, HAD ANY DAMAGE DONE TO THE REAR OF THE VEHICLE AND HAS ALWAYS BEEN WELL CARED FOR AND MAINTAINED.Read more
Incident date: Apr 4, 2021
THE PANORAMIC SUNROOF WILL NOT OPEN. I CAN HEAR THE MOTOR HOWEVER THE INTERIOR OR EXTERIOR SUNROOF WILL NOT OPEN AND THE SHIFTER DOES NOT STAY IN DRIVE. MY SISTER AND I WERE ON THE INTERSTATE AND SHE HANDED ME A DRINK AND HIT THE SHIFTER AND IT SLID INTO NEUTRAL WITHOUT PUSHING THE BUTTON.THE HEATED SEATS DO NOT HEAT PROPERLY.
Incident date: Apr 4, 2021
THE PANORAMIC SUNROOF WILL NOT OPEN. I CAN HEAR THE MOTOR HOWEVER THE INTERIOR OR EXTERIOR SUNROOF WILL NOT OPEN AND THE SHIFTER DOES NOT STAY IN DRIVE. MY SISTER AND I WERE ON THE INTERSTATE AND SHE HANDED ME A DRINK AND HIT THE SHIFTER AND IT SLID INTO NEUTRAL WITHOUT PUSHING THE BUTTON.THE HEATED SEATS DO NOT HEAT PROPERLY.
Incident date: Apr 27, 2021
MITSUBISHI HAS A LIMITED RECALL FOR RUSTED CROSSMEMBERS ON 2008+ OUTLANDER SPORTS FROM CERTAIN STATES THAT USED SALT TO TREAT SNOW. MY DAUGHTER'S 2008 OUTLANDER HAS ALWAYS BEEN REGISTERED IN SATELLITE BEACH, FL, A VERY SALTY ATMOSPHERE. THE FRONT WHEELS WOBBLE ON ACCELERATION AND RAPID DECELERATION BECAUSE THE CROSSMEMBER IS SEVERELY RUSTED - CAUSED BY THE BEACHSIDE SALTY LOCATION. IT'S UNSAFE TO
... DRIVE AS THE SUSPENSION COMPONENTS MAY BREAK LOOSE AT ANY TIME. THE NHTSA CAMPAIGN NO. 20V280000 SHOULD INCLUDE SALTY, BEACHSIDE LOCATIONS LIKE SATELLITE BEACH. IT IS OBVIOUSLY A SAFETY ISSUE VERY SIMILAR TO WHAT NHTSA ALREADY ACTED ON.Read more
Incident date: Apr 27, 2021
THE FRONT PASSENGER AIRBAG COVER OPENED/LOOSE. THE CAR IS NOT IN ANY ACCIDENT AT ALL.
Incident date: Apr 23, 2021
I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT C
... OULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).Read more
Incident date: Jan 1, 2021
RECALL NOTICE ON 1/1/2021 ON REAR BRAKE OPERATING SHAFT. INQUIRED SEVERAL TIMES OVER PAST FEW MONTHS. STILL THE PROBLEM HAS NOT BEEN TAKEN CARE OF, ANSWER HAVEN'T GOTTEN THE PARTS. THIS IS IN MY RECALL. 'IF THE PARKING BREAK DOES NOT OPERATE PROPERLY, IT COULD LEAD TO A VEHICLE ROLLAWAY AND INCREASE THE RISK OF A CRASH.'
Incident date: Apr 9, 2021
I WAS TRAVELING ON A CITY STREET. A VEHICLE PULLED OUT IN FRONT OF ME. I HIT THEM. I WAS GOING APPROXIMATELY 35 MPH. MY CAR HAS BEEN TOTALED. THE AIRBAG DID NOT DEPLOY. I HAVE CONTACTED MITSUBISHI MOTORS AND THEY GAVE ME THIS CONTACT INFORMATION.
Crash
1 injured
Incident date: Apr 9, 2021
I WAS TRAVELING ON A CITY STREET. A VEHICLE PULLED OUT IN FRONT OF ME. I HIT THEM. I WAS GOING APPROXIMATELY 35 MPH. MY CAR HAS BEEN TOTALED. THE AIRBAG DID NOT DEPLOY. I HAVE CONTACTED MITSUBISHI MOTORS AND THEY GAVE ME THIS CONTACT INFORMATION.
Crash
1 injured