Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 14,474 complaints for MITSUBISHI

Incident date: Jul 5, 2026

The car will shut down/stall while sitting at a red light. The START/Stop function is turned off, I turn it off while driving. So I am stalled at a red light and then have to place the car back into park and restart it. There are no messages or warning lights that appear on the dashboard. This is a risk because we are sitting in traffic with a stalled car that quickly needs to be restarted. This h... Read more

Incident date: Jul 11, 2026

The recall causes the cruise control to be inoperable, the abs system to be inoperable and causes the warning messages to flash and the audible tone to sound constantly. I am currently unable to utilize the vehicle as intended (towing) because of the braking safety issue.

Incident date: Jul 7, 2026

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V368000 (Structure), 26V402000 (Power Train), 26V344000 (Seat Belts) and 25V197000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that wh... Read more

Incident date: Jun 20, 2026

Steering is sticky.

Incident date: Jun 20, 2026

The contact owns a 2016 Ford Fusion. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. Additionally, the contact stated that while making a turn, the turn signal delayed to engage as intended. The v... Read more

Incident date: Jun 20, 2026

Incident date: May 22, 2025

while changing lanes or turning, the steering wheel sticks and needs extra force to turn; resulting in very jerky turn.

Incident date: Sep 20, 2024

The contact owns a 2014 Land Rover Range Rover Evoque. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with turbo charger failure. The contact was informed that the turbo ch... Read more

Incident date: Sep 20, 2024

MOMENTARY WHEEL LOCK UP. ENGINE WARNING LIGHT CAME ON. Safety warning not to drive as could cause catastrophic damage to transmission. Same symptoms as noted on update GM bulletin N242454441. 12/24. Only extends warranty 2020- 2022 models up to 150,000 miles. Gen 3 Transmission Control Valve appears to be the fix... My vin not included in the extended mileage. I just turned 62,000. Just o... Read more

Incident date: Jun 14, 2026

My 2022 Hyundai Tuscon came to a complete stop on the highway in Colorado twice in the last 2 months for no apparent reason. There weren't any obstacles or cars in front of me that would have caused the car to brake suddenly. I had passengers in the car and we were jolted forward. The air bags did not inflate and we were not hit from behind, but we could have been severely injured or killed. There... Read more

Incident date: May 20, 2026

The contact owns a 2022 Toyota Highlander. The contact received notification of NTHSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienc... Read more

Incident date: Dec 1, 2025

I am filing this complaint regarding a major engine failure in my 2020 Chevrolet Silverado 1500 equipped with the 5.3L V8 engine. At approximately 56,000 miles, my vehicle experienced a failed valve lifter, resulting in loud engine ticking, a check engine light, loss of power, and unsafe driving conditions. The vehicle was no longer operating properly and required immediate repair. Although the ... Read more

Incident date: May 24, 2026

Vehicle Information: 2021 Porsche Cayenne E-Hybrid (VIN: [XXX]) Description of Defect: While operating the vehicle, the steering column bolt physically backed out and detached, causing an immediate, complete loss of steering control. This exact mechanical failure mirrors NHTSA Safety Recall 21V-493 (Porsche Campaign AMB4), which addressed loose, under-torqued steering column bolts leaving the fac... Read more

Incident date: May 24, 2026

Following an engine replacement performed at Billion Auto Kia in Rapid City, SD, I began experiencing persistent electrical system failures in my 2017 Kia Sorento. The vehicle alarm would activate randomly without cause, including while I was inside the vehicle with the engine running. Additionally, the door locks would engage spontaneously, trapping me inside the vehicle and preventing me from ex... Read more

Incident date: Jun 8, 2026

The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that an engine was ordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the remedy for the recall repairs... Read more

Incident date: May 19, 2026

Have owned the 2025 Toyota Tundra for about 18 months. Multiple instances of delayed acceleration when stopped or almost stopped, sometimes as much as 3 or 4 seconds. Last time was in early June, 2026. This is very dangerous because when I pull out into an intersection it will start to go but then lose all power for a few seconds with traffic coming behind me. This is something Toyota needs to l... Read more

Incident date: May 19, 2026

My steering wheel sticks. It stick's when I'm going fast and slow and turning. It pulls me to the left and right and feels like it's taking over. I have to correct it and I'm worried I'm going to wreck. I'm going to a Honda dealer To be diagnosed June 23.

Incident date: Jun 13, 2026

First battery drain in car. Bought a new battery and it drained again for the second time. Called Suburu to ask about a parasitic drain from the DCM and they said it was likely that and told me to call Suburu America. Did that but they wanted me to take it to a Suburu dealer to get the problem verified. I don’t have the $ to do that. I notice there is a class action in court right now for this e... Read more

Incident date: Jun 13, 2026

Automatic emergency braking stopped the vehicle because another vehicle in front turned right.

Crash

Incident date: Jun 13, 2026

Automatic emergency braking stopped the vehicle because another vehicle in front turned right.

Crash

Incident date: Jun 6, 2026

I have owned this vehicle close to three years and these were the all season tires that came with the car.I live in New England where I run snow tires on the car from October to April every year that I have owned the car. The car has 30K miles on it ,but the tires that came with the car only have about 10K or 7/8 tire tread left. The tires have become very noisy and are starting to cup. I did tak... Read more

Incident date: Nov 29, 2024

The truck started backfiring and shuddering. Took it to the mechanic and with only 112000 miles I am being told it needs a new engine. It is the 6.2l motor.

Incident date: Nov 29, 2024

Power steering message popped up on dash in a flash and disappeared while I was driving. Same message popped up a couple miles down (I pulled into a parking lot to check message.) Steering wheel locked and left me stranded in need of a tow truck to move car to mechanic and get home. Message pops up and disappears quickly not leaving much time to read or react.

Incident date: Nov 29, 2024

Ghost touch/tapping on my radio display. Screen is malfunctioning as if someone is tapping the screen when no one is touching it.

Incident date: Jun 7, 2026

In January of 2025 I received a letter for a recall with no remedy for the Hydrualic Brake Control Unit that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to perman... Read more

Incident date: Jun 6, 2026

The contact owned a 2025 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the contact observed a large piece of debris in the roadway. The contact stated that traffic ahead was maneuvering erratically to avoid the debris, causing the contact to lose control of the vehicle. As a result, the vehicle left the roadway, struck several trees, and then collided with a brick ... Read more

Crash

Incident date: Jun 5, 2026

After putting washer fluid in, my son closed the hood. The hood did not latch. He tried again but it still didn’t latch. He lifted the hood to find the hood striker had come off the hood. There was nothing to hold the hood closed. I’ve included photos of the striker welds. There is no rust or tearing of the welds. It just separated. It was a bad weld.

Incident date: Jun 5, 2026

I was driving across a mountain pass in Washington State at an elevation of approximately 4,000 ft. With no warning I hear a very loud noise, sounding like a gunshot. I was in pretty heavy traffic and pulled over as soon as it was safe. A walk around the car revealed no problems, but looking at the top of the car showed that the glass over the sunroof had imploded. I'm not a fan of sunroofs and I ... Read more

Incident date: Jun 5, 2026

We are having trouble with the passenger door being inoperative. It will not unlock with the fob or manually, trapping the occupant in the passengers seat. Using AI we determined this is not an isolated problem. A person of my age cannot get out of the car which could present a very serious problem for the occupant.

Incident date: May 28, 2026

I discovered significant fraying and tearing of the harness webbing on an Evenflo Revolve360 Extend Revere child restraint seat during routine inspection. The damage is located on the harness strap near the seat pan opening where the harness passes through the restraint system. The damaged seat and harness are available for inspection. The seat was purchased new in April 2023 and has been used on... Read more

Incident date: May 28, 2026

I was not going to put in a complaint about this failure but after learning about GM creating a special extended warranty program for this issue, I felt it should be addressed and treated as a recall. The battery energy control module (BECM) failed on my 2017 Chevrolet Volt at exactly 170,000 miles in December of 2024, leaving me in a dangerous position on the roadway and almost causing me to be ... Read more

Incident date: May 28, 2026

Incident date: May 1, 2026

Truck has 116k miles, started losing power and acceleration diminished. CEL and Trac Off light came on. Pulled over twice after experiencing same issue. Took to mechanic and diagnostic code P0301 (cylinder 1 misfire). Replaced 6 spark plugs to be safe, and replaced broken coil in cylinder 1. Drove less than a mile and CEL came back on. Brought to dealership this time and they found a leak in the h... Read more

Incident date: May 6, 2026

Check engine light came on after feeling hesitation while driving and roughness while stopped. Diagnostic eval was done at shop and Evaporation Emissions Purge Valve was found to be faulty and replaced. Mechanic stated after the repair that this was a problem with certain year Traverses (unsure of which at the time) and an extended warranty was added that include 10 years or 150,000 miles.

Incident date: May 23, 2026

Vehicle Information: 2020 Hyundai Palisades VIN: [XXX] Mileage: 74,212 Hyundai is mishandling Recall 292 (NHTSA 26V034000), which involves a failure to comply with FMVSS 226 and creates an occupant ejection risk. The affected seating position in my vehicle is used by my [XXX] child and is unsafe until a remedy exists. Hyundai has no remedy available and has refused to provide any written safety... Read more

Incident date: Apr 23, 2026

This incident is related to Full self driving feature in my Model Y. It abruptly stopped on the road even when there was no obstacle. Luckily there were no vehicles behind my car which would otherwise resulted in accident and injuries to myself and my family.

Incident date: May 11, 2026

A franchised dealership has actively undermined a federal safety mandate, creating an immediate vehicle fire hazard. On [XXX], I took my 2018 Honda CR-V to Bedard Bros Honda in Cheshire, MA, for NHTSA Safety Recall Campaign 23V-858 (Fuel Pump Module). During the service, the dealer identified a cracked fuel pump housing and attempted to charge me a $390 fee to replace it. When I declined this comm... Read more

Incident date: May 22, 2026

My car all of a sudden went into limp mode while driving on the 91 freeway with my kids in the car on may 21 2026. It had master warning ⚠️ light and check engine light and a circle warning light that is the braking system also it said on the screen check hybrid system stop the vehicle in a safe place immediately and contact a dealer. It smelled like smoke as I was trying to get out of traff... Read more

Incident date: May 22, 2026

Safety recall on 2018 Honda pilot fuel pump Honda dealership refuse to repair unless other repairs where done due to engine light on . I ask advisor who was helping me [XXX] to give me clarification on the reason his respond was i am just doing my job no other dealer will be able to help you Technician doesn’t want to proceed with repair due to engine light on , unless you do other repairs ro... Read more

Incident date: May 22, 2026

Incident date: Apr 15, 2025

I experienced sudden and intermittent loss of power steering. I nearly crashed going around a corner as the steering suddenly required a hard active return to center. I brought the vehicle to my local independent service center where they test drove it and confirmed/experienced similar sudden loss of power steering. No one else has inspected the vehicle. There were no warning lights. The onboard ... Read more

Incident date: Apr 19, 2026

The reverse camera started pointing straight down one day so I took it in for a recall dealing with the screen and camera. Ther replaced the camera, and did some updating and when I got it back the camera is still pointing straight down. I called them immediately and told them my camera was still pointing straight down they asked me to bring it back. I was there 5 minutes and the service manager c... Read more

Incident date: Apr 19, 2026

The contact owns a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that the transmission would slip when going up hill and downshifting. The contact noticed the transmi... Read more

Incident date: Apr 18, 2026

My ram truck will intermittently have a Christmas tree of warning lights on the instrument cluster, which occur while driving. During these periods, I do not have access to four-wheel-drive, accident avoidance, antilock brakes, etc. If I continue driving the truck for the remainder of the day, the lights will usually go off, but will be stored in the vehicles PCM. the dealership has previously e... Read more

Incident date: Jan 30, 2026

I started up my car on a cold winter morning and I heard a loud popping noise. I backed up my car minutes later and discovered puddles of oil in front of me in my driveway. I asked my husband to come out and look. He got under the car and said my oil blew out of the rear seal. I was unable to drive my car as the seal was blown. After some investigating I discovered it was the PCV valve that froze ... Read more

Incident date: Jan 30, 2026

My GMC sierra AT4 with the 3.0L Duramax Diesel, has 1,500 miles on it, when the engine failed. I was traveling from [XXX] to [XXX] , towing a trailer, when the check engine light came, and the truck entered reduced power mode. It immediately slowed the truck without warning - which made for a very dangerous situation for all of the vehicles behind me and for my vehicle. After getting the vehicle ... Read more

Incident date: Jan 30, 2026

For the last 6 months, I keep getting a "shift to Park" message on my dashboard indicating that my vehicle is not in park (in which it is). The problem is getting wors, so I called GMC on 5/14/26 to inquire and was informed that my VIN number WAS not include in the resent class action lawsuit for this issue. I then found out by searching myself on line for other complaints that GMC is very aware... Read more

Incident date: Jul 19, 2025

Tire size is 235/40 R20. Both front tires were extremely worn in an uneven way with 1 having metal showing. Discount Tire inspected the tires and stated that we were, "Lucky to be alive given how dangerous it is to drive on tires worn so badly with metal exposed." Discount Tire in Lafayette, IN inspected the tires. We ordered new tires that would take at least a day to be shipped. Wouldn't ev... Read more

Incident date: Apr 16, 2026

While attempting a slow right turn from a complete stop at an intersection, I heard a loud thunk sound followed by an immediate loss of power steering response. The steering wheel spun freely with little resistance while the front tires did not respond proportionally. I was able to safely pull over. Upon restarting the vehicle it produced an abnormal wheezing sound suggesting additional mechanical... Read more

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Consumer Safety

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog