Consumer Safety Complaints

Incident date: Jun 10, 2003

TRANSMISSION ON MY 2003 MITSUBISHI LANCER IS FAILING--WENT TO GET ON FREEWAY AND HAD NO SPEED--PEDAL WAS TO THE FLOOR WHEN IT FINALLY KICKED INTO GEAR. IT LURCHES AND JERKS AND SLIPS GEARS. THE MITSUBISHI SERVICE DEPT. TRIED TO TELL ME NOTHING WAS WRONG WITH IT--WHEN I TOOK THE TECHNICIAN FOR A RIDE WE GOT TEN FEET AND IT JERKED AND CLICKED INTO GEAR--THEY SAY THE TRANSMISSION BODY VALVE IS FAILIN... Read more

Incident date: Jun 27, 2003

WHILE DRIVING THE FRONT WHEEL LOCKED UP. *NLM

Incident date: Jun 25, 2003

THE HARMONIC BALANCER SUDDENDLY BROKE ONE DAY AS I WAS DRIVING TO WORK.THE MITSUBISHI DEALER SAID THAT IT SEEMED TO BE A VERY COMMOM OCCURANCE AND COMPLAINT AND THEREFORE HAD MANY PARTS IN STOCK. SEEMS TO ME THAT IF THEY HAVE TO STOCK A LOT OF THESE PARTS THEN MAYBE A BETTER LOOK AT THE MANUFACTURING OF THEM SHOULD BE TAKEN.

Incident date: Jun 26, 2003

PCM REPROGRAMMING FOR MIL ON/DTC PO125. INCORRECT PCM SOFTWARE PARAMETERS CAUSE THE MIL("SERVICE ENGINE SOON) LIGHT TO COME ON AND DIAGNOSTIC TROUBLE CODE PO125 TO TEST TO SET. TO ELIMINATE THIS CONDITION, REPROGRAMING THE PCM IS NEEDED.AFTER THE REPROGRAMING THE PCM, OXYGEN SENSORS ON "2001 MODELS ONLY" NEED TO BE REPLACED AND NOT COVERED BY WARRANTY.OXYGEN SENSORS NEED TO BE REPLACED TO MEET NEW... Read more

Incident date: Jun 26, 2003

PCM REPROGRAMMING FOR MIL ON/DTC PO125. INCORRECT PCM SOFTWARE PARAMETERS CAUSE THE MIL("SERVICE ENGINE SOON) LIGHT TO COME ON AND DIAGNOSTIC TROUBLE CODE PO125 TO TEST TO SET. TO ELIMINATE THIS CONDITION, REPROGRAMING THE PCM IS NEEDED.AFTER THE REPROGRAMING THE PCM, OXYGEN SENSORS ON "2001 MODELS ONLY" NEED TO BE REPLACED AND NOT COVERED BY WARRANTY.OXYGEN SENSORS NEED TO BE REPLACED TO MEET NEW... Read more

Incident date: Jun 24, 2003

AT JUST AFTER 48,000 MILES ON THE 2001 MITSUBISHI GALANT ES V6, THE ABS AND TRACTION CONTROL LIGHTS CAME ON AND STAYED ON WHILE OPERATING THE VEHICLE. THE BRAKES, WHICH HAD RECENTLY BEEN REPLACED, MADE LOUD ECHOING CRUNCH NOISES. BRAKING DISTANCE INCREASED. THE BRAKES HAD ALMOST ALWAYS BEEN WOBBLY, EVEN WITH NEWLY MACHINED ROTORS. ALSO, FRONT AND SIDE AIR BAGS DID NOT DEPLOY WHEN VEHICLE REAR-ENDE... Read more

Crash

Incident date: Jun 24, 2003

AT JUST AFTER 48,000 MILES ON THE 2001 MITSUBISHI GALANT ES V6, THE ABS AND TRACTION CONTROL LIGHTS CAME ON AND STAYED ON WHILE OPERATING THE VEHICLE. THE BRAKES, WHICH HAD RECENTLY BEEN REPLACED, MADE LOUD ECHOING CRUNCH NOISES. BRAKING DISTANCE INCREASED. THE BRAKES HAD ALMOST ALWAYS BEEN WOBBLY, EVEN WITH NEWLY MACHINED ROTORS. ALSO, FRONT AND SIDE AIR BAGS DID NOT DEPLOY WHEN VEHICLE REAR-ENDE... Read more

Crash

Incident date: Sep 15, 1999

I LEASED A 1999 MITSUBISHI GALANT ON AUG 30, 1999, TWO WEEKS LATER I TOOK MY CAR BACK BECAUSE OF HEARING GRINDING AND SCRUBBING NOISES WHEN APPLYING MY BRAKES, I WAS TOLD BY A RUDE SERVICE MANAGER THAT IT WAS BRAKE DUST SO ALL THEY DID WAS CLEAN IT OUT WHICH WAS A LAME EXCUSE, I HAVE BEEN DRIVING AND OWNED CARS FOR MORE THAN 15 YEARS, A COUPLE OF WEEKS LATER THE SAME THING AGAIN I WAS TOLD IT WA... Read more

Crash

Incident date: Aug 1, 2002

ALONG WITH SEVERAL RECALLS, THE BRAKES, ROTORS, BATTERY, ALL FOUR TIRES HAD TO BE REPLACED AT MY EXPENSE. HORN STILL DOES NOT PROPERLY WORK AFTER BEING REPLACED. ELECTRICAL FAILURES WITH BLINKER LIGHT (INSIDE AND OUTSIDE) AND OUTSIDE REAR DRIVER SIDE LIGHT STAYING ON EVEN WHEN CAR IS TURNED OFF. SERVICE DEPARTMENT SAYS THEY FIND NOTHING WRONG. LETTERS WRITTEN TO MITSUBISHI GO UNRESPONSIVE TO AND/O... Read more

Incident date: Aug 1, 2002

ALONG WITH SEVERAL RECALLS, THE BRAKES, ROTORS, BATTERY, ALL FOUR TIRES HAD TO BE REPLACED AT MY EXPENSE. HORN STILL DOES NOT PROPERLY WORK AFTER BEING REPLACED. ELECTRICAL FAILURES WITH BLINKER LIGHT (INSIDE AND OUTSIDE) AND OUTSIDE REAR DRIVER SIDE LIGHT STAYING ON EVEN WHEN CAR IS TURNED OFF. SERVICE DEPARTMENT SAYS THEY FIND NOTHING WRONG. LETTERS WRITTEN TO MITSUBISHI GO UNRESPONSIVE TO AND/O... Read more

Incident date: Aug 1, 2002

ALONG WITH SEVERAL RECALLS, THE BRAKES, ROTORS, BATTERY, ALL FOUR TIRES HAD TO BE REPLACED AT MY EXPENSE. HORN STILL DOES NOT PROPERLY WORK AFTER BEING REPLACED. ELECTRICAL FAILURES WITH BLINKER LIGHT (INSIDE AND OUTSIDE) AND OUTSIDE REAR DRIVER SIDE LIGHT STAYING ON EVEN WHEN CAR IS TURNED OFF. SERVICE DEPARTMENT SAYS THEY FIND NOTHING WRONG. LETTERS WRITTEN TO MITSUBISHI GO UNRESPONSIVE TO AND/O... Read more

Incident date: Mar 2, 2003

REAR SPRING WERE CUT IMPROPERLY,CAUSING THE TIRES TO TURN INWARD. DEALER NOTIFIED. *AK

THE REAR CALIPERS BECAME VERY HOT, LOCKED UP WHILE DRIVING AND AS A RESULT THE DRIVER ALMOST LOST CONTROL OF THE VEHICLE. *AK *CB *NLM

ON 6/2/2003 THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 02V143001 REPAIR CONCERNING TRANSFER CASE OIL LEAKAGE. THE CONSUMER WAS TOLD THE REPAIRS WERE MADE, HOWEVER WHEN HE ARRIVED HOME AND LOOKED UNDER THE VEHICLE, HE DISCOVERED THE VEHICLE HAD NOT BEEN TOUCHED, HOWEVER THE DEALER ARGUED THE REPAIRS WERE MADE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, AND IT WAS DISCOVERED THAT NO WORK WAS PE... Read more

THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL 00V421001 REPAIR ON 4/12/2001 CONCERNING LOWER BALL JOINT BOOT. DEALER INSPECTED THE PARTS AND RESEALED THE JOINT. RECENTLY, CONSUMER HEARD A NOISE WHILE DRIVING AND TOOK THE VEHICLE TO THE DEALER. ON 6/7/2003 DEALER STATED BOTH LOWER BALL JOINTS HAD TO BE REPLACED. *AK

Incident date: Jun 17, 2003

DRIVER'S SIDE DOOR LATCH FELL OFF WHILE TRAVELING ON THE HIGHWAY.*AK

Incident date: Jun 16, 2003

WHILE APPLYING BRAKES PEDAL WENT ALL THE WAY DOWN TO THE FLOOR.*AK

Incident date: Jun 16, 2003

WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY AND WITH PRIOR WARNING LEFT REAR WHEEL FELL OFF. *AK

Incident date: May 17, 2003

FRONT RIGHT ALUMINUM WHEEL RIM IS DENTED BADLY IN TWO PLACES AS A RESULT OF NORMAL ROAD CONDITIONS SUCH AS MINOR POTHOLES OR OTHER ROAD CONDITIONS SUCH AS ROUGH RAILROAD CROSSINGS. I AM VERY VERY CAREFUL WITH THIS CAR (50 YRS OLD) AND HAVE NEVER ABUSED IT BUT THE WHEELS SEEM TO BOTTOM OUT OR DEFLATE EASILY AND DENT THE RIMS UNDER CONDITIONS THAT WOULD NEVER AFFECT ANOTHER CAR OTHER THAN THIS ONE.... Read more

Incident date: Jun 9, 2003

SEALS AROUND THE CONVERTIBLE TOP LEAK WHEN DRIVING IN HEAVY RAIN. WATER RUNS DOWN INTO THE DASHBOARD AND CAUSES INTERMITTENT ELECTRICAL PROBLEMS SUCH AS DASH LIGHTS TURNING ON AND OFF AND RADIO/STEREO/CD MALFUNCTION. THE PROBLEM WAS REPAIRED ONCE BY THE DEALER AND THE RADIO/CD UNIT REPLACED ANOTHER TIME BECAUSE OF LEAK PROBLEMS. NOW THE PROBLEM HAS RETURNED WITH WATER ON THE DASH AND FLOORBOARDS... Read more

Incident date: Jun 1, 2003

BOOT COVER FOR THE CONVERTIBLE COMES OFF WHILE DRIVING. DEALER NOTIFIED. *AK

Incident date: Jun 1, 2003

PAINT SWIRLS AND SCRATCHES EASILY. CAR HAS LESS THAN 1500 MILES AND HAS ALREADY ACQUIRED SEVERAL SCRATCHES IN PAINT. *NLM

Incident date: Jun 5, 2003

DRIVER'S SIDE SEAT BELT IS INOPERATIVE. DEALER NOTIFIED. *AK

Incident date: Mar 28, 2001

AUTOMATIC TRANSMISSION LOCKED UP WITH NO PRIOR WARNING. WITH UNDER 20000 MILES ON THE CAR TRANSMISSION WOULD NOT SHIFT. TOOK TO DEALER AND THEY MADE AN ADJUSTMENT AND IT WAS FINE. THEN, AT 76000 MILES THE TRANSMISSION LOCKED UP IN TRAFFIC. *JB

Incident date: Dec 29, 2001

RIMS ON 2001 MITSUBISHI SPYDER BEND EASILY.*JB

Incident date: May 10, 2003

I WAS DRIVING ABOUT 60 MPH ON THE HIGHWAY, WHEN ALL OF A SUDDEN, THE TRANSMISSION SHIFTED THREE TIMES. THE CHECK ENGINE LIGHT CAME ON, AND WHEN I GOT HOME, THE CAR WOULD NOT GO INTO REVERSE. THE NEXT DAY, I PLACED THE GEAR IN DRIVE, AND PRESSED THE GAS; IT SOUNDED AS IF THE ENTIRE EVERYTHING WOULD FALL OUT. MY TRANSMISSION HAS GONE OUT WITHOUT WARNING, AND I KNOW THIS IS NOT NORMAL. I NOW SEE ... Read more

Incident date: May 10, 2003

I WAS DRIVING ABOUT 60 MPH ON THE HIGHWAY, WHEN ALL OF A SUDDEN, THE TRANSMISSION SHIFTED THREE TIMES. THE CHECK ENGINE LIGHT CAME ON, AND WHEN I GOT HOME, THE CAR WOULD NOT GO INTO REVERSE. THE NEXT DAY, I PLACED THE GEAR IN DRIVE, AND PRESSED THE GAS; IT SOUNDED AS IF THE ENTIRE EVERYTHING WOULD FALL OUT. MY TRANSMISSION HAS GONE OUT WITHOUT WARNING, AND I KNOW THIS IS NOT NORMAL. I NOW SEE ... Read more

CONSUMER HAS HAD 2 DIFFERENT LOWER CONTROLL ARM BALL JOINT FAILURES. WHILE DRIVING IN 10/02, RIGHT FRONT WHEEL "CAVED IN" CAUSING LOSS OF VEHICLE CONTROL. 2ND FAILURE WHILE DRIVING ON 06/08/03 THE LEFT FRONT WHEEL "CAVED IN". *AK

Incident date: Jun 3, 2003

I OWN A 1995 MITSIBUSHI MONTERO SR. ABOUT A WEEK AGO I NOTICED AN OIL LEAK FROM THE BACK OF THE CAR. I TOOK MY CAR TO THE MECHANIC AND HE CHECK IT OUT AND TOLD ME THAT THE REAR TRANSAXLE WAS CRACKED ON THE LEFT SIDE (DRIVER SIDE) WHERE IT WAS WELDED TOGETHER FROM THE MANUFACTURER AND DIFFERENTIAL OIL WAS LEAKING THROUGH THERE. I DROVE THE CAR BACK HOME ABOUT A MILE TO FIND OUT THAT IT COMPLETELY B... Read more

Incident date: Jun 1, 2003

CONSUMER WAS INVOLVED IN A SINGLE CAR HEAD-ON COLLISION INTO A DITCH. NEITHER THE FRONT DRIVER OR PASSENGER AIR BAGS DEPLOYED.*AK

Crash 1 injured

Incident date: Jun 9, 2003

THE REAR DOOR WILL NOT CLOSE AND THE LATCHES WILL GO UP AND DOWN INTERMITTENTLY. *AK.

Incident date: Jul 17, 2002

THERE WAS A VIBRATION AND BRAKE PULSATION. THE FRONT ROTORS WERE INSPECTED AND WERE FOUND WARPED. THE DEALER REPLACED THE TWO FRONT TIRES TO ELIMINATE THE VIBRATION IN WHICH THE PROBLEM REMAINED. THE TIRES WERE CHANGED 11 TIMES IN LESS THAN A YEAR. THE VIBRATION REMAINED AND WAS MOST NOTICEABLE WHEN THE VEHICLE ACCELERATED OR ON BENDS AND REMAINED THROUGHOUT THE RANGE OF DRIVING SPEEDS. THE D... Read more

Incident date: Jul 17, 2002

THERE WAS A VIBRATION AND BRAKE PULSATION. THE FRONT ROTORS WERE INSPECTED AND WERE FOUND WARPED. THE DEALER REPLACED THE TWO FRONT TIRES TO ELIMINATE THE VIBRATION IN WHICH THE PROBLEM REMAINED. THE TIRES WERE CHANGED 11 TIMES IN LESS THAN A YEAR. THE VIBRATION REMAINED AND WAS MOST NOTICEABLE WHEN THE VEHICLE ACCELERATED OR ON BENDS AND REMAINED THROUGHOUT THE RANGE OF DRIVING SPEEDS. THE D... Read more

Incident date: Jul 17, 2002

THERE WAS A VIBRATION AND BRAKE PULSATION. THE FRONT ROTORS WERE INSPECTED AND WERE FOUND WARPED. THE DEALER REPLACED THE TWO FRONT TIRES TO ELIMINATE THE VIBRATION IN WHICH THE PROBLEM REMAINED. THE TIRES WERE CHANGED 11 TIMES IN LESS THAN A YEAR. THE VIBRATION REMAINED AND WAS MOST NOTICEABLE WHEN THE VEHICLE ACCELERATED OR ON BENDS AND REMAINED THROUGHOUT THE RANGE OF DRIVING SPEEDS. THE D... Read more

Incident date: Jul 17, 2002

THERE WAS A VIBRATION AND BRAKE PULSATION. THE FRONT ROTORS WERE INSPECTED AND WERE FOUND WARPED. THE DEALER REPLACED THE TWO FRONT TIRES TO ELIMINATE THE VIBRATION IN WHICH THE PROBLEM REMAINED. THE TIRES WERE CHANGED 11 TIMES IN LESS THAN A YEAR. THE VIBRATION REMAINED AND WAS MOST NOTICEABLE WHEN THE VEHICLE ACCELERATED OR ON BENDS AND REMAINED THROUGHOUT THE RANGE OF DRIVING SPEEDS. THE D... Read more

WHEN IT IS COLD VEHICLE WILL NOT ENGAGE INTO DRIVE. IT TAKES ABOUT 30 TO 40 SECONDS, AND THEN VEHICLE JUMPS INTO GEAR. *AK

Incident date: Jun 6, 2003

WHILE DRIVING AT 55 MPH THE REAR PASSENGER WHEEL FELL OFF, NUTS AND BOLTS BROKE AND THE SEAL CAME OFF. *AK

Incident date: Jun 6, 2003

NHTSA RECALL 00-V-311-001 CONCERNING MIRAGE MODEL VEHICLES EQUIPPED WITH 1.5L ENGINES; MONTERO SPORT MODELS EQUIPPED WITH 3.0L ENGINES; AND MONTERO MODELS EQUIPPED WITH 3.0L ENGINES. THE BOLT SECURING THE CRANKSHAFT PULLEY CAN BECOME LOOSE AND THE PULLEY COULD FALL OFF THE VEHICLE. RECALL REPAIRS FAILED IN THIS VEHICLE.*AK

THERE WAS A STRONG ODOR OF GAS INSIDE THE VEHICLE. *JB

Incident date: Jun 2, 2003

WHILE DRIVING THE VEHICLE STALLED AND IT BECAME HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. *NLM

Incident date: Jun 12, 2002

I PURCHASE A MITSUBISHI GALANT ON JULY 23, 2003. SINCE THEN I HAVE HAD 4 FRONT BRAKE CHANGE, ROTOR CUT 2 TIMES,REPLACE CALIPER, ABS / ANTI-LOCK SENSOR SENSOR REPLACE ONCE. WITH THAT BEEN THE MANGER AND ON GOING PROBLEMS I HAVE HAD AN ACCIDENT DUE TO BRAKE FAILURE. I ALSO NOTICE THAT THE STEERING WHEEL IS ALWAYS VIBRATING. *NLM

Crash

Incident date: Apr 17, 2003

WHILE STOPPING AT A STOP SIGN, THE VEHICLE WAS INVOLVED IN A FRONT COLLISION. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES. *AK *TS

Crash 2 injured

Incident date: Sep 9, 2000

LOST CONTROL OF VEHICLE AFTER MAKING RIGHT TURN. COLLIDED WITH OTHER VEHICLE AFTER LEAVING ROADWAY. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****740967

Crash

MY MANUAL TRANSMISSION HAS A PROBLEM, THE CAR IS STILL DRIVABLE, BUT EVERY TIME I PUSH MY CLUTCH, MY SHIFTER MOVES UP AND DOWN, FORWARD, OR BACKWARD AND SOMETIMES GOES OUT OF THE GEAR. I THOUGHT THAT IT COULD BE A PROBLEM WITH ONE OF MY MOUNTS GOING BAD, BUT A MECHANIC CHECKED THEM AND SAID THEY WERE OK. THEN I FOUND OUT ABOUT THE FAILURES OF TRANSMISSIONS BY OTHER CARS JUST LIKE MINE, SO IT'S ... Read more

AIR CONDITIONE RCOMPRESSOR BROKE. *AK

Incident date: Dec 1, 2002

MY COMPLAINT IS ABOUT THE BLEND DO FOR THE HEATING SYSTEM OF THE 2003 MITSUBISHI ECLIPSE. WHEN THE TEMPERATURE CONTROL KNOB IS ROTATED TO THE HOT POSITION, A CABLE BEHIND THE DASHBOARD AND DIRECTLY OVER THE ACCELERATOR PEDAL ROTATES THE BLEND DOOR LEVER TOWARD THE FIREWALL. A PIN ON THE LEVER, WHICH CONNECTS TO THE CABLE, ENGAGES MY SHOE, PINNING MY SHOE TO THE ACCELERATOR PEDAL. TO FREE MY SHO... Read more

Incident date: Nov 20, 2002

1999 MITSUBISHI GALANT. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770785

Incident date: Jun 2, 2003

WHILE DRIVING, 2 LUG NUTS BROKE OFF. *AK THE DEALER REPLACED ALL 4 LUG NUTS *PH *JB

Incident date: May 25, 2003

BOTH DOOR HANDLES BROKE OFF IN MY HAND WHEN I ATTEMPTED TO OPEN THE DOOR.

Incident date: Dec 16, 2002

AT 25 MPH SOMETHING BROKE AND THE VEHICLE MADE A SUDDEN LEFT TURN. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770767

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog