Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
DIAMANTE
(2000) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Oct 7, 2004
Incident date: Sep 25, 2004
AN ANTI FREEZE AND SMOKE ODOR WAS COMING INTO THE CABIN OF THE VEHICLE THROUGH THE AIR VENTS. DEALERSHIP INDICATED THIS WAS CAUSED BY A PROBLEM WITH THE HEATER CORE GASKET, AND NEEDED TO BE REPLACED. THE ENTIRE DASHBOARD HAS TO BE TAKEN APART TO REPLACE THE PART. THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. *AK *SC
MITSUBISHI
GALANT
(2001) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Oct 7, 2004
Incident date: Sep 25, 2004
THE EXHAUST PIPE STARTED MAKING A LOUD NOISE WHILE DRIVING. VEHICLE WAS TAKEN TO A REPAIR SHOP. DEALER INDICATED A CRACK HAD DEVELOPED IN THE EXHAUST PIPE. ALSO THIS WAS A COMMON PRACTICE WITH THESE VEHICLES, AND IT MAY BE A DEFECT IN THIS PART. *AK
MITSUBISHI
ECLIPSE
(2002) - WHEELS:RIM
Oct 7, 2004
Incident date: May 1, 2004
HIT A SMALL POT HOLE IN MAY OF 2003, RIM DENTED IMMEDIATELY. I WAS TRAVELING ABOUT 48 MPH WHEN I HIT IT. HIT A SMALL INDENTURE IN THE ROAD IN MAY OF 2004 AND IT BENT ANOTHER RIM. TRAVELING AT ABOUT 32 MPH. RIMS ARE TOO SOFT!!! HAD BOTH RIMS REPLACED-- OUT OF MY OWN POCKET. *NM
MITSUBISHI
ECLIPSE
(1989) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - SERVICE BRAKES, AIR:DISC:ROTOR
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - STEERING:HYDRAULIC POWER ASSIST:PUMP
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - STEERING:LINKAGES:TIE ROD ASSEMBLY
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - ENGINE AND ENGINE COOLING:ENGINE
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE
(1989) - SUSPENSION:FRONT:STABILIZER BAR
Oct 6, 2004
Incident date: Aug 5, 2004
WE BOUGHT A "CERTIFIED" CAR FROM LIBERTY AUTO PLAZA (ON THE WINDOW STICKER IT INDICATED THAT IT WAS CERTIFIED AND THAT THERE WAS A 57 POINT SAFETY INSPECTION DONE AND IT PASSED, AS WELL AS A 3 MONTH 3,00 MILE WARRANTY) 2 DAYS AFTER HAVING THE CAR, WE WERE EXPERIENCING PROBLEMS WITH POWER STEERING AND THE BRAKES, SO WE BROUGHT IT IN TO BE CHECK OUT. THERE ARE OVER $3,000 WORTH OF PARTS TO MAKE IT A... Read more
MITSUBISHI
ECLIPSE SPYDER
(2001) - WHEELS:RIM
Oct 5, 2004
Incident date: Nov 24, 2003
I PURCHASED A 2001 MITSUBISHI ECLIPSE SPYDER GT CONVERTIBLE ON NOVEMBER 24, 2003. WHEN I PURCHASED THIS CAR, THE RIGHT FRONT RIM WAS SIGNIFICANTLY BENT. THIS DEFECT COULD LEAD TO FAILURE OF THE RIM AND CATASTROPHIC DAMAGE TO THE VEHICLE AND OCCUPANTS IF THIS OCCURRED AT HIGHER SPEEDS.*AK
MITSUBISHI
ECLIPSE
(1993) - SEAT BELTS:FRONT
Oct 4, 2004
Incident date: Sep 11, 2004
WHEN REAR ENDED AT A STOP DRIVER'S SEAT BELT DID NOT RESTRAIN THE CONSUMER. THIS CAUSED THE CONSUMER'S HEAD TO HIT THE STEERING WHEEL. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash
1 injured
MITSUBISHI
DIAMANTE
(2000) - STRUCTURE:BODY
Oct 4, 2004
Incident date: Dec 30, 2002
I PURCHASED THE CAR USED FROM A MITSUBISHI DEALER, A MONTH OR SO LATER I NOTICED A MAPLE SYRUP TYPE SMELL. THE PROCEEDING MONTHS THE PROBLEM GOT WORSE AND NOTICED THAT MY WINDSHIELD KEPT FOGGING UP. I TOOK IT TO MY LOCAL REPAIR GUY WHO GAVE ME AN ESTIMATE OF ONE THOUSAND DOLLARS TO REPLACE THE HEATER CORE AND INFORMED ME THAT IF I DONT I COULD HAVE A COMPUTER FAILURE BECAUSE IT IS RIGHT UNDER THE ... Read more
MITSUBISHI
DIAMANTE
(2000) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Oct 4, 2004
Incident date: Dec 30, 2002
I PURCHASED THE CAR USED FROM A MITSUBISHI DEALER, A MONTH OR SO LATER I NOTICED A MAPLE SYRUP TYPE SMELL. THE PROCEEDING MONTHS THE PROBLEM GOT WORSE AND NOTICED THAT MY WINDSHIELD KEPT FOGGING UP. I TOOK IT TO MY LOCAL REPAIR GUY WHO GAVE ME AN ESTIMATE OF ONE THOUSAND DOLLARS TO REPLACE THE HEATER CORE AND INFORMED ME THAT IF I DONT I COULD HAVE A COMPUTER FAILURE BECAUSE IT IS RIGHT UNDER THE ... Read more
MITSUBISHI
ENDEAVOR
(2004) - VEHICLE SPEED CONTROL
Sep 30, 2004
Incident date: Jan 1, 1901
NEW INFORMATION REGARDING 2004 MITSUBISHI ENDEAVOR ACCIDENT.*MR THE VEHICLE WAS IN NEUTRAL AND THE DRIVER GAVE TO VEHICLE A LITTLE GAS. WHEN THE GEAR SELECTOR WAS MOVED TO DRIVE THE VEHICLE SUDDENLY ACCELERATED. *NM
MITSUBISHI
MONTERO SPORT
(2003) - SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Sep 30, 2004
Incident date: Sep 25, 2004
WHILE DRIVING AT ANY SPEED VEHICLE SWERVED IN DIFFERENT DIRECTIONS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE REAR AXLES BROKE AND NEEDED TO BE REPLACED. *AK
MITSUBISHI
ECLIPSE
(1999) - STRUCTURE:BODY:DOOR
Sep 30, 2004
Incident date: Sep 19, 2004
BOTH DOOR HANDLES FELL OFF DURING NORMAL OPERATION. I CAN NOT GET IN MY CAR. THE DEALERSHIP INFORMED ME THE PARTS ARE 73.55 EACH AND THE LABOR WOULD BE 250 DOLLARS. THE CHEAP PLASTIC FELL OFF AND THEY WANT ME TO BUY MORE OF IT! THIS IS NOT COVERED UNDER WARRANTY. I FEEL RIPPED OFF BY MITSUBISHI AND WILL NEVER BUY ANOTHER ONE. OH AND BY THE WAY MY CAR DOORS DRIPPED THE SAME BLACK TAR SUBSTANCE OT... Read more
MITSUBISHI
DIAMANTE
(1998) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Sep 30, 2004
Incident date: Jan 27, 2003
HEATER CORE PROBLEM. WINDOWS STARTED TO FOG UP AND VERY STRONG SMOKE TYPE ORDER FROM THE VENTS. COMPUTER WAS COVERED WITH BROWN BURNT SUBSTANCE.*AK
MITSUBISHI
MONTERO
(1996) - STEERING
Sep 29, 2004
Incident date: Sep 1, 2004
WHILE DRIVING STEERING FAILED. THE CRANKSHAFT BOLT THAT HELD IT DISENGAGED. RECALL 00V311001 WAS ISSUED. *AK
MITSUBISHI
MONTERO
(1996) - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Sep 29, 2004
Incident date: Sep 1, 2004
WHILE DRIVING STEERING FAILED. THE CRANKSHAFT BOLT THAT HELD IT DISENGAGED. RECALL 00V311001 WAS ISSUED. *AK
MITSUBISHI
MIRAGE
(2000) - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Sep 24, 2004
Incident date: Sep 8, 2003
THE GAUGES ON MY DASHBOARD DON'T WORK ANYMORE. THIS STARTED ABOUT A YEAR AGO OR SO. THEY WOULD START BY FLICKERING A LITTLE BIT AND EVENTUALLY MOVED ON TO NOT WORKING AT ALL. I'VE GONE THROUGH THIS ENTIRE SUMMER WITHOUT THEM WORKING. MY SPEEDOMETER DOESN'T WORK, I CAN'T TELL HOW MANY MILES ARE ON MY DIGITAL ODOMETER, MY GAS GAUGE DOESN'T WORK, THE RPM METER DOESN'T WORK, AND THE TEMP GAUGE IS ... Read more
MITSUBISHI
MIRAGE
(2000) - VEHICLE SPEED CONTROL
Sep 24, 2004
Incident date: Sep 8, 2003
THE GAUGES ON MY DASHBOARD DON'T WORK ANYMORE. THIS STARTED ABOUT A YEAR AGO OR SO. THEY WOULD START BY FLICKERING A LITTLE BIT AND EVENTUALLY MOVED ON TO NOT WORKING AT ALL. I'VE GONE THROUGH THIS ENTIRE SUMMER WITHOUT THEM WORKING. MY SPEEDOMETER DOESN'T WORK, I CAN'T TELL HOW MANY MILES ARE ON MY DIGITAL ODOMETER, MY GAS GAUGE DOESN'T WORK, THE RPM METER DOESN'T WORK, AND THE TEMP GAUGE IS ... Read more
MITSUBISHI
MONTERO
(2003) - VISIBILITY:WINDSHIELD WIPER/WASHER
Sep 23, 2004
Incident date: Aug 26, 2004
THE CONSUMER STATED THAT THE FRONT WINDSHIELD WIPER/WASHER WAS NOT OPERATING ON THE DRIVER SIDE. *JB
MITSUBISHI
ECLIPSE
(2000) - WHEELS:RIM
Sep 23, 2004
Incident date: Apr 15, 2004
WHEN DRIVING OVER A LITTLE BUMP IN THE ROAD THE FRONT PASSENGER RIM BENT. AS A RESULT, THE TIRE WAS PUNCTURED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
MITSUBISHI
MONTERO SPORT
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 22, 2004
Incident date: Jun 1, 2004
I AM VERY DISAPPOINTED IN MY 2000 MONTERO SPORT AND THE LACK OF ANSWERS THAT I HAVE RECEIVED IN THE PAST. IN ADDITION MY CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, WHEN I TOOK THE CAR IN I WAS TOLD THE PROBLEM HAD BEEN FIXED. LATER THE SAME DAY IT CAME BACK ON, I RETURNED THE FOLLOWING DAY, AND WAS TOLD TO FIND OUT WHAT WAS WRONG I WOULD HAVE TO LEAVE THE CAR ONE COMPLETE DAY TO DETERMINE WHA... Read more
MITSUBISHI
MONTERO SPORT
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Sep 22, 2004
Incident date: Jun 1, 2004
I AM VERY DISAPPOINTED IN MY 2000 MONTERO SPORT AND THE LACK OF ANSWERS THAT I HAVE RECEIVED IN THE PAST. IN ADDITION MY CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, WHEN I TOOK THE CAR IN I WAS TOLD THE PROBLEM HAD BEEN FIXED. LATER THE SAME DAY IT CAME BACK ON, I RETURNED THE FOLLOWING DAY, AND WAS TOLD TO FIND OUT WHAT WAS WRONG I WOULD HAVE TO LEAVE THE CAR ONE COMPLETE DAY TO DETERMINE WHA... Read more
MITSUBISHI
MONTERO SPORT
(2000) - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Sep 22, 2004
Incident date: Jun 1, 2004
I AM VERY DISAPPOINTED IN MY 2000 MONTERO SPORT AND THE LACK OF ANSWERS THAT I HAVE RECEIVED IN THE PAST. IN ADDITION MY CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, WHEN I TOOK THE CAR IN I WAS TOLD THE PROBLEM HAD BEEN FIXED. LATER THE SAME DAY IT CAME BACK ON, I RETURNED THE FOLLOWING DAY, AND WAS TOLD TO FIND OUT WHAT WAS WRONG I WOULD HAVE TO LEAVE THE CAR ONE COMPLETE DAY TO DETERMINE WHA... Read more
MITSUBISHI
MONTERO SPORT
(2000) - POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
Sep 22, 2004
Incident date: Jun 1, 2004
I AM VERY DISAPPOINTED IN MY 2000 MONTERO SPORT AND THE LACK OF ANSWERS THAT I HAVE RECEIVED IN THE PAST. IN ADDITION MY CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, WHEN I TOOK THE CAR IN I WAS TOLD THE PROBLEM HAD BEEN FIXED. LATER THE SAME DAY IT CAME BACK ON, I RETURNED THE FOLLOWING DAY, AND WAS TOLD TO FIND OUT WHAT WAS WRONG I WOULD HAVE TO LEAVE THE CAR ONE COMPLETE DAY TO DETERMINE WHA... Read more
MITSUBISHI
SPYDER
(2003) - TIRES:SIDEWALL
Sep 22, 2004
Incident date: Sep 22, 2004
CONSUMER NOTICED THAT BOTH FALKEN TIRES, SIZE 225/40CR-18 WERE SPLITTING ON THE SIDEWALL. VEHICLE HAD ONLY 7,000 MILES ON THEM. THE DEALERSHIP HAD NOT YET NOTIFIED. *AK
MITSUBISHI
MONTERO SPORT
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Sep 22, 2004
Incident date: Sep 17, 2004
MISTUBISHI MONTERO SPORT 2000- AUTOMATIC TRANSMISSION TEMPERATURE LIGHT COMES ON WHEN THERE ARE MORE THAN 2 PERSONS IN THE VEHICLE, OR WHEN THERE IS CARGO IN THE BACK OF THE VEHICLE WHEN DRIVING DISTANCES OVER 1 HOUR IN LENGTH. PULLING OVER AND STOPPING WOULD LET LIGHT GO OFF AFTER A/T TEMP COOLED DOWN. ALSO, WOULD LEAK A/T FLUID WHEN LIGHT COMES ON. TOOK VEHICLE TO DEALER, THEY TOLD ME IT IS A... Read more
MITSUBISHI
ECLIPSE SPYDER
(2001) - WHEELS:RIM
Sep 21, 2004
Incident date: Mar 9, 2004
TWO FRONT RIMS HAVE BENT AND SPLIT AND HAVE CAUSED THE TIRE TO LOOSE SEAL AND TIRE TO WEAR UNNATURALLY. I HAD TO REPLACE THE TWO RIMS AND TWO TIRES. *AK
MITSUBISHI
LANCER
(2002) - SUSPENSION:REAR
Sep 21, 2004
Incident date: Sep 10, 2004
LEFT REAR OF CAR WAS MAKING A INTERMITTENT NOISE THAT WAS FASTER WITH SPEED OF CAR. CHECKED STRUT ON LEFT REAR FOUND IT TO BE DEFECTIVE. WHILE WAITING FOR PART TO BE SHIPPED THE STRUT ON LEFT REAR CAME COMPLETELY APART. THIS APPEARS TO BE A SIGNIFICANT SAFETY ISSUE DUE TO COMPLETE SEPARATION OF TOP AND BOTTOM OF STRUT.*AK
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Sep 21, 2004
Incident date: Sep 21, 2004
BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 27000 MILES. THEN AGAIN, THE ROTORS WARPED TO THE POINT WHERE THEY NEEDED TO BE RESURFACED ON BOTH THE REAR AND FRONT AT 43000 MILES. DEALER CLAIMED THAT THIS IS DUE TO DRIVER ABUSE.*AK
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Sep 21, 2004
Incident date: Sep 21, 2004
BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 27000 MILES. THEN AGAIN, THE ROTORS WARPED TO THE POINT WHERE THEY NEEDED TO BE RESURFACED ON BOTH THE REAR AND FRONT AT 43000 MILES. DEALER CLAIMED THAT THIS IS DUE TO DRIVER ABUSE.*AK
MITSUBISHI
MONTERO SPORT
(1998) - STEERING:LINKAGES
Sep 21, 2004
Incident date: Sep 8, 2004
DURING MY DRIVE TO WORK AT ESM MARKETING, I WAS DRIVING ON I95 IN BROWARD COUNTY FLORIDA, AND GOT OFF ON CYPRESS CREEK ROAD AND I WAS ATTEMPTING TO MAKE A LEFT HAND TURN AND WHEN I TURNED MY STEERING WHEEL, THE WHEELS DID NOT MOVE. THE FRONT END OF THE STEERING LEFT ME UNBLE TO CONTROL OR MANIPULATE MY VEHICLE. I LANDED ON A MEDIAN STRIP, MAGICALLY BACK OUT OF THE MEDIAN AND MADE MY WAY TO A SHE... Read more
Crash
MITSUBISHI
MONTERO
(2002) - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Sep 20, 2004
Incident date: Oct 1, 2003
THE CONSUMER EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 01V254001. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR UPON TRYING TO STOP. *AK ULTIMATELY, THE CONSUMER HAD AN ACCIDENT AS A RESULT OF THE BRAKE FAILURE. THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL, HOWEVER THE MANUFACTURER STATED THE CONSUMERS VEHICLE WAS NOT A PART OF THE RECALL.*JB
Crash
MITSUBISHI
ECLIPSE
(2000) - WHEELS:RIM
Sep 20, 2004
Incident date: Apr 12, 2003
THE 17 INCH RIMS OF MY 2000 MITSUBISHI ECLIPSE WERE CONSISTANTLY AND SEVERLY BENT. BECAUSE OF THIS MY TIRES WORE IN AN ABNORMAL WAY. BEFORE I KNEW THIS WAS A COMMON ISSUE WITH THESE RIMS, I REPLACED TWO RIMS AND TIRES. AFTER I FOUND OUT THIS WAS A WIDESPREAD PROBLEM I REPLACED ALL FOUR RIMS WITH AFTER MARKET PRODUCT WITH NO FURTHER INSTANCES.*AK
MITSUBISHI
DIAMANTE
(2001) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Sep 20, 2004
Incident date: Sep 17, 2004
1) SMELLED ANTIFREEZE BUT COULD NOT FIND A SOURCE. 2) HEATER COIL WAS LEAKING. 3) LEAKED ON A COMPUTER THAT CONTROLLED MY TRANSMISSION. WHY WOULD ANYONE PLACE AN ELECTRICAL PART UNDER A UNIT THAT HOLD A LIQUID? WHY WOULD THE ELECTRICAL PART NOT ENCASED IN A PROTECTIVE WRAP IF IT HAD TO BE PLACED NEXT TO A PRESSURIZED LIQUID CARRING COIL? 4) I WAS CHARGED $1,125.00 TO FIX A PROBLEM CAUSED BY ... Read more
MITSUBISHI
DIAMANTE
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Sep 20, 2004
Incident date: Sep 17, 2004
1) SMELLED ANTIFREEZE BUT COULD NOT FIND A SOURCE. 2) HEATER COIL WAS LEAKING. 3) LEAKED ON A COMPUTER THAT CONTROLLED MY TRANSMISSION. WHY WOULD ANYONE PLACE AN ELECTRICAL PART UNDER A UNIT THAT HOLD A LIQUID? WHY WOULD THE ELECTRICAL PART NOT ENCASED IN A PROTECTIVE WRAP IF IT HAD TO BE PLACED NEXT TO A PRESSURIZED LIQUID CARRING COIL? 4) I WAS CHARGED $1,125.00 TO FIX A PROBLEM CAUSED BY ... Read more
MITSUBISHI
ECLIPSE
(2003) - ENGINE AND ENGINE COOLING:COOLING SYSTEM
Sep 20, 2004
Incident date: Jun 10, 2003
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY MITSUBISHI ECLIPSE GTS 2003. THE PRODUCT HAS NOT PERFORMED WELL BECAUSE DURING THE SIX MONTHS THAT I HAVE HAD MY BRAND NEW CAR, I HAD TO BRING IT FOR SEVERAL REPAIRS. FIRST, THE CAR WENT TO THE SHOP AT MITSUBISHI BOSAK CHICAGO FOR A LOOSE BOLT, SECOND THE CAR HAD A LEAK ON THE COOLANT SYSTEM, THIRD THE WHEEL WAS NO LONGER ALIGNED, AND FOURTH THE REAR D... Read more
MITSUBISHI
ECLIPSE
(2003) - EXTERIOR LIGHTING:TAIL LIGHTS
Sep 20, 2004
Incident date: Jun 10, 2003
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY MITSUBISHI ECLIPSE GTS 2003. THE PRODUCT HAS NOT PERFORMED WELL BECAUSE DURING THE SIX MONTHS THAT I HAVE HAD MY BRAND NEW CAR, I HAD TO BRING IT FOR SEVERAL REPAIRS. FIRST, THE CAR WENT TO THE SHOP AT MITSUBISHI BOSAK CHICAGO FOR A LOOSE BOLT, SECOND THE CAR HAD A LEAK ON THE COOLANT SYSTEM, THIRD THE WHEEL WAS NO LONGER ALIGNED, AND FOURTH THE REAR D... Read more
MITSUBISHI
ECLIPSE
(2003) - POWER TRAIN:AXLE ASSEMBLY
Sep 20, 2004
Incident date: Jun 10, 2003
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY MITSUBISHI ECLIPSE GTS 2003. THE PRODUCT HAS NOT PERFORMED WELL BECAUSE DURING THE SIX MONTHS THAT I HAVE HAD MY BRAND NEW CAR, I HAD TO BRING IT FOR SEVERAL REPAIRS. FIRST, THE CAR WENT TO THE SHOP AT MITSUBISHI BOSAK CHICAGO FOR A LOOSE BOLT, SECOND THE CAR HAD A LEAK ON THE COOLANT SYSTEM, THIRD THE WHEEL WAS NO LONGER ALIGNED, AND FOURTH THE REAR D... Read more
MITSUBISHI
ECLIPSE
(2003) - STEERING
Sep 20, 2004
Incident date: Jun 10, 2003
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY MITSUBISHI ECLIPSE GTS 2003. THE PRODUCT HAS NOT PERFORMED WELL BECAUSE DURING THE SIX MONTHS THAT I HAVE HAD MY BRAND NEW CAR, I HAD TO BRING IT FOR SEVERAL REPAIRS. FIRST, THE CAR WENT TO THE SHOP AT MITSUBISHI BOSAK CHICAGO FOR A LOOSE BOLT, SECOND THE CAR HAD A LEAK ON THE COOLANT SYSTEM, THIRD THE WHEEL WAS NO LONGER ALIGNED, AND FOURTH THE REAR D... Read more
MITSUBISHI
ECLIPSE
(2003) - STRUCTURE:BODY
Sep 20, 2004
Incident date: Jun 10, 2003
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY MITSUBISHI ECLIPSE GTS 2003. THE PRODUCT HAS NOT PERFORMED WELL BECAUSE DURING THE SIX MONTHS THAT I HAVE HAD MY BRAND NEW CAR, I HAD TO BRING IT FOR SEVERAL REPAIRS. FIRST, THE CAR WENT TO THE SHOP AT MITSUBISHI BOSAK CHICAGO FOR A LOOSE BOLT, SECOND THE CAR HAD A LEAK ON THE COOLANT SYSTEM, THIRD THE WHEEL WAS NO LONGER ALIGNED, AND FOURTH THE REAR D... Read more
MITSUBISHI
ECLIPSE
(2003) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Sep 20, 2004
Incident date: Jun 10, 2003
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY MITSUBISHI ECLIPSE GTS 2003. THE PRODUCT HAS NOT PERFORMED WELL BECAUSE DURING THE SIX MONTHS THAT I HAVE HAD MY BRAND NEW CAR, I HAD TO BRING IT FOR SEVERAL REPAIRS. FIRST, THE CAR WENT TO THE SHOP AT MITSUBISHI BOSAK CHICAGO FOR A LOOSE BOLT, SECOND THE CAR HAD A LEAK ON THE COOLANT SYSTEM, THIRD THE WHEEL WAS NO LONGER ALIGNED, AND FOURTH THE REAR D... Read more