Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
GALANT
(2001) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Jul 1, 2009
Incident date: Jun 15, 2009
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. THE CONTACT STATED THAT THERE WAS A LEAK IN THE FUEL TANK. HE PARKED HIS VEHICLE IN THE GARAGE AND SMELLED A STRONG ODOR OF GASOLINE THE FOLLOWING DAY. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC FOUND A LEAK. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V069000. THE SPECIALIST AT THE REPAIR SHOP ST... Read more
MITSUBISHI
GALANT
(2003) - STRUCTURE
Jul 1, 2009
Incident date: Jun 28, 2009
I OWN A 2003 MITZUBISHI GALANT. THE EXTERIOR PAINT STARTED FADING APPROXIMATELY ONE YEAR AFTER I PURCHASED THE VEHICLE AND NOW THE ENTIRE HOOD, ROOF, AND TRUNK AREA HAVE OXIDIZED AND FADED TO THE METAL. THE CAR ONLY HAS 40,000 MILES ON IT! THERE WAS CLEARLY NEGLIGENCE ON THE PART OF THE MANUFACTURER IN COMPLETING THE PAINT PROCESS. I HAVE CHECKED WITH OTHER OWNERS OF THIS YEAR AND MAKE VEHICLE AND... Read more
MITSUBISHI
GALANT
(2002) - STRUCTURE:BODY
Jun 29, 2009
Incident date: Oct 7, 2007
MY 2002 SILVER MITSUBISHI GALANT GTZ LOOKS HORRIBLE. NOTICING AFTER THE CAR WAS PURCHASED THAT THE CAR DID NOT HAVE ANY REAL SHINE TO IT. TRIED WAXING AND STILL LOOKED BAD. EVEN RUNNING YOU HANDS OVER IT DOES NOT FEEL SMOOTH. WELL IN 2007 I NOTICED BLOTCHY SPOTS ALL OVER IT NO LOOKS LIKE THE PAINT IS GONE COMPLETELY. I ACTUALLY PAID EXTRA FOR THE CLEAR COAT PROTECTION AND UNDERCOATING INNERC... Read more
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE:BODY
Jun 28, 2009
Incident date: May 10, 2006
THE CLEAR COAT ON THE VEHICLE IS COMING OFF, HAVE NOTICED THE PROBLEM FOR THE LAST COUPLE OF YEARS AND NOW EVERY MONTH GOES BY IT IS GETTING WORSE. *TR
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES, HYDRAULIC
Jun 27, 2009
Incident date: Jun 26, 2009
I OWN A 2001 MITSUBISHI MONTERO LTD. APPROX 2 WEEKS AGO NOTICED RANDOM, INTERMITTENT CHIRPING NOISE. CAN ALSO FEEL VIBRATION IN BRAKE PEDAL WHEN CHIRPING. NOISE HAS BECOME MORE FREQUENT AND CONTINUAL. TOOK TO MIDAS AND WAS TOLD THERE IS A RECALL #01V254001. CALLED CAPITOL MITSUBISHI,SAN JOSE,CA ONLY TO BE INFORMED THAT SINCE SUV HAS 173,000 MILES THE RECALL DOES NOT APPLY. PER DEALERSHIP MAX... Read more
MITSUBISHI
MONTERO
(2001) - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Jun 27, 2009
Incident date: Jun 26, 2009
I OWN A 2001 MITSUBISHI MONTERO LTD. APPROX 2 WEEKS AGO NOTICED RANDOM, INTERMITTENT CHIRPING NOISE. CAN ALSO FEEL VIBRATION IN BRAKE PEDAL WHEN CHIRPING. NOISE HAS BECOME MORE FREQUENT AND CONTINUAL. TOOK TO MIDAS AND WAS TOLD THERE IS A RECALL #01V254001. CALLED CAPITOL MITSUBISHI,SAN JOSE,CA ONLY TO BE INFORMED THAT SINCE SUV HAS 173,000 MILES THE RECALL DOES NOT APPLY. PER DEALERSHIP MAX... Read more
MITSUBISHI
OUTLANDER
(2003) - ENGINE AND ENGINE COOLING:COOLING SYSTEM
Jun 25, 2009
Incident date: Jun 16, 2009
THERE HAVE BEEN NO REPAIR ISSUES WITH THIS 2003 OUTLANDER. THERE HAVE BEEN NO COOLANT OR ANY FLUID LEAKS WITH THIS CAR. THE CAR SUDDENLY FILLED WITH SMOKE ON THE PASSENGER'S SIDE; SMOKE POURED FROM THE ENGINE; PRIOR TO THAT - FIVE MINUTES EARLIER THE CHECK ENGINE LIGHT WENT ON AND ACCELERATION WAS DIFFICULT; THERE WAS AN ODD ODOR AS WELL AS A METAL ON METAL TYPE SOUND. 911 WAS CALLED AS THE SMOKE ... Read more
MITSUBISHI
GALANT
(2001) - STRUCTURE:BODY
Jun 25, 2009
Incident date: May 1, 2005
THE CLEARCOAT ON MY CAR IS DEFECTIVE AND THE HOOD, ROOF AND TRUNK HAVE TURNED COMPLETELY WHITE. *TR
MITSUBISHI
GALANT
(2003) - STRUCTURE
Jun 25, 2009
Incident date: Jun 7, 2008
I AM AN OWNER OF A 2003 MITSUBISHI GALANT (BLACK). MY PAINT STARTED FADING/OXIDIZING ABOUT A YEAR AGO. I WENT TO THE DEALERSHIP, THEY TOOK PICTURES AND HAD ME SUBMIT MY MAINTENANCE RECORDS AND JUMP THROUGH A BUNCH OF HOOPS JUST TO TELL ME MY VEHICLE WAS OUT OF WARRANTY AND THEY WEREN'T GOING TO DO ANYTHING TO HELP ME! *TR
MITSUBISHI
MONTERO
(1994) - SEATS
Jun 22, 2009
Incident date: Feb 26, 2009
A 12 YEAR OLD BOY WAS KILLED WHEN HIS CARGO SEAT IN A MITSUBISHI MONTERO DETACHED AND CATAPULTED HIM OUT THE SIDE WINDOW IN A ROLLOVER ACCIDENT. HE WAS WEARING HIS SEAT BELT, BUT WITH THIS PARTICULAR SEAT DESIGN THE BELTS ARE ALL ATTACHED TO THE SEAT, RATHER THAN THE FLOOR, GIVING THE OCCUPANT NO RESTRAINT WHEN THE SEAT COMES DETACHED FROM THE FLOOR. *TR
Crash
1 injured
1 deaths
MITSUBISHI
MONTERO
(1994) - SEAT BELTS
Jun 22, 2009
Incident date: Feb 26, 2009
A 12 YEAR OLD BOY WAS KILLED WHEN HIS CARGO SEAT IN A MITSUBISHI MONTERO DETACHED AND CATAPULTED HIM OUT THE SIDE WINDOW IN A ROLLOVER ACCIDENT. HE WAS WEARING HIS SEAT BELT, BUT WITH THIS PARTICULAR SEAT DESIGN THE BELTS ARE ALL ATTACHED TO THE SEAT, RATHER THAN THE FLOOR, GIVING THE OCCUPANT NO RESTRAINT WHEN THE SEAT COMES DETACHED FROM THE FLOOR. *TR
Crash
1 injured
1 deaths
MITSUBISHI
GALANT
(2007) - SERVICE BRAKES, ELECTRIC
Jun 17, 2009
Incident date: Mar 1, 2008
I BOUGHT MY VEHICLE NOVEMBER 2007. I HAVE BROUGHT MY VEHICLE IN A NUMBER OF TIMES TO HAVE MY BREAKS DONE AND THEN AND NOTHING HAS BEEN RESOLVED BUT SWITCH PADS. I TOOK MY VEHICLE TO A SPECIALIST AND I WAS TOLD THE ROTORS WERE BAD BUT THIS WAS A BRAND NEW VEHICLE. IN FEB 09 I HAD THE DEALERSHIP CHANGE OUT ALL BRAKE PADS BUT THEY WERE STILL SQEAKING. NOW IM BACK A POINT A. *TR
MITSUBISHI
GALANT
(2007) - EQUIPMENT
Jun 17, 2009
Incident date: Mar 1, 2008
I BOUGHT MY VEHICLE NOVEMBER 2007. I HAVE BROUGHT MY VEHICLE IN A NUMBER OF TIMES TO HAVE MY BREAKS DONE AND THEN AND NOTHING HAS BEEN RESOLVED BUT SWITCH PADS. I TOOK MY VEHICLE TO A SPECIALIST AND I WAS TOLD THE ROTORS WERE BAD BUT THIS WAS A BRAND NEW VEHICLE. IN FEB 09 I HAD THE DEALERSHIP CHANGE OUT ALL BRAKE PADS BUT THEY WERE STILL SQEAKING. NOW IM BACK A POINT A. *TR
MITSUBISHI
ECLIPSE
(2003) - STRUCTURE
Jun 15, 2009
Incident date: Apr 28, 2009
CARPET ON DRIVER SIDE FRONT AND BACK COMPLETED SOAKED WITH WATER EVERYTIME IT RAINS .CAR ALWAYS SMELLS MOLDY. HAVE HAD IT CHECKED BUT NOONE CAN FIGURE IT OUT. *TR
MITSUBISHI
OUTLANDER
(2003) - ELECTRICAL SYSTEM
Jun 12, 2009
Incident date: Jan 4, 2003
I HAD THE COOLING FAN CONTROLLER REPLACED TWO TIMES/FANS COMING ON IMMEDIATELY WHEN STARTING THE CAR/ I HAD TO REPLACE THE THIRD ONE ON MY DIME/ NOW ITS CUTTING OUT @ CERTAIN SPEEDS/ I HAVE REPLACED THE MASS AIR FLOW METER/BOTH COILS /SPARK PLUGS/ PLUG WIRES STILL THE PROBLEM CONTINUES.*TR
MITSUBISHI
OUTLANDER
(2003) - ENGINE AND ENGINE COOLING
Jun 12, 2009
Incident date: Jan 4, 2003
I HAD THE COOLING FAN CONTROLLER REPLACED TWO TIMES/FANS COMING ON IMMEDIATELY WHEN STARTING THE CAR/ I HAD TO REPLACE THE THIRD ONE ON MY DIME/ NOW ITS CUTTING OUT @ CERTAIN SPEEDS/ I HAVE REPLACED THE MASS AIR FLOW METER/BOTH COILS /SPARK PLUGS/ PLUG WIRES STILL THE PROBLEM CONTINUES.*TR
MITSUBISHI
GALANT
(1997) - LATCHES/LOCKS/LINKAGES
Jun 11, 2009
Incident date: Apr 20, 2009
DOOR LATCHES HAVE FLOWN OPEN OR UNLATCHED BY THEM SELVES WHILE DRIVING ON BOTH REAR DOORS. THE REAR DOOR DO NOT STAY CLOSED ANYMORE. PASSENGERS COULD HAVE FALLEN OUT OF THE VEHICLE. *TR
MITSUBISHI
MONTERO
(1995) - ENGINE AND ENGINE COOLING:ENGINE
Jun 11, 2009
Incident date: Jun 1, 2009
TL*THE CONTACT OWNS A 1995 MITSUBISHI MONTERO. WHILE DRIVING LESS THAN 55 MPH, THE POWER STEERING FAILED AND THE CONTACT ALMOST STRUCK A PEDESTRIAN. UPON FURTHER INVESTIGATION, HE FOUND THAT A PULLEY FAILED IN THE CRANKSHAFT. THE MANUFACTURER STATED THAT HIS VIN WAS INCLUDED IN A RECALL. DUE TO THE AGE OF THE VEHICLE, THE CONTACT WAS INFORMED THAT HE WOULD HAVE HAD TO HAVE THE TIMING BELT REPL... Read more
MITSUBISHI
GALANT
(2003) - FUEL SYSTEM, GASOLINE
Jun 3, 2009
Incident date: Jun 2, 2009
MY VEHICLE'S ENGINE BURNED DOWN. WE WERE DRIVING DOWN THE ROAD WHEN WE SAW SMOKE COMING OUT OF THE ENGINE COMPARTMENT. WHEN WE RUSHED OUT OF THE VEHICLE,WE NOTICED THAT SOME KIND OF LIQUID GAS LIKE SUBSTANCE WAS DROPPING ON THE GROUND WITH FLAME. THAT IS WHEN WE REALIZED THAT THERE WAS SOME KIND OF GASOLINE LIKE DEFECT MUST HAVE CAUSED THE FIRE. *TR
Fire
MITSUBISHI
ECLIPSE
(2000) - FUEL SYSTEM, GASOLINE
Jun 2, 2009
Incident date: Jun 2, 2009
THE FUEL FILLER HAS RUSTED THROUGH, RESULTING IN A LEAK WHICH CAUSES A PUDDLE OF GASOLINE UNDER THE CAR WHEN ADDING FUEL. THERE ARE NO GAS LEAKS OTHER THAN WHEN FILLING, SO I ASSUME THE LEAK IS LIMITED TO THE FILLER PORTION OF THE SYSTEM. *TR
MITSUBISHI
GALANT
(2003) - ELECTRICAL SYSTEM
May 30, 2009
Incident date: May 1, 2009
THE PROBLEM STARTED ABOUT A YEAR AGO. THE CONSTANT RATTLING SOUND BEHIND THE DASHBOARD WHEN YOU FIRST TURN ON THE HEAT. AFTER ABOUT 10-15 SECS IT STOPS. THEN EVENTUALLY THE RATTLING SOUND STOPS COMPLETELY WHEN YOU TURN ON THE HEAT AND SO DOES THE HEAT AND THE DEFROSTER. I LOST HEAT THE FIRST TIME BACK AROUND DECEMBER OF 2008. IT CAME BACK ON WITHIN TWO WEEKS AND STAYED ON DURING THE WINTER. ... Read more
MITSUBISHI
GALANT
(2003) - VISIBILITY
May 30, 2009
Incident date: May 1, 2009
THE PROBLEM STARTED ABOUT A YEAR AGO. THE CONSTANT RATTLING SOUND BEHIND THE DASHBOARD WHEN YOU FIRST TURN ON THE HEAT. AFTER ABOUT 10-15 SECS IT STOPS. THEN EVENTUALLY THE RATTLING SOUND STOPS COMPLETELY WHEN YOU TURN ON THE HEAT AND SO DOES THE HEAT AND THE DEFROSTER. I LOST HEAT THE FIRST TIME BACK AROUND DECEMBER OF 2008. IT CAME BACK ON WITHIN TWO WEEKS AND STAYED ON DURING THE WINTER. ... Read more
MITSUBISHI
ECLIPSE SPYDER
(1996) - SEATS
May 29, 2009
Incident date: May 26, 2004
PASSENGER SEAT ONLY LOCKS IN ONE POSITION. IF YOU THINK THE SEAT IS LOCKED AND IT'S NOT, THE SEAT DOES MOVE/SLIDE BACKWARD AND FORWARD AS YOU ARE DRIVING. YOU MUST HEAR THE "LOCKED IN PLACE NOISE" OR IT IS NOT LOCKED!!!! THIS IS IMPORTANT ESPECIALLY IF YOU HAVE A PASSENGER RIDING IN THIS SEAT. *TR
MITSUBISHI
DIAMANTE
(2002) - ENGINE AND ENGINE COOLING:COOLING SYSTEM
May 29, 2009
Incident date: Apr 11, 2006
HEATER CORE LEAKS INTO CAR STEAMS UP WINDOWS AND LEAKS ON THE COMPUTER AND CHANGES THE TRANSMISSION SHIFTING. *TR
MITSUBISHI
GALANT
(2001) - STRUCTURE:BODY
May 25, 2009
Incident date: May 10, 2009
THE PAINT ON MY BLACK 2001 MITSUBISHI GALANT HAS TURNED WHITE ALL AROUND MY HOOD AND TRUNK AND THE ROOF MY CAR IS HAS OXIDIZE AND RUST. I HAVE CALLED MITSUBISHI CORPORATE AND GOT NOWHERE. I HAVE FOUND THAT A MAJORITY OF MITSUBISHI BLACK CARS HAVE BAD PAINT JOBS YOU WILL SEE THOUSANDS OF COMPLAINTS FOR MODELS 1999-2003. THERE IS ALSO A WEBSITE I FOUND CALLED "MYMISTUBISHIPAINTPROBLEM.COM" WHICH S... Read more
MITSUBISHI
GALANT
(2002) - STRUCTURE:BODY
May 25, 2009
Incident date: Apr 1, 2007
I AM OWNER OF 2002 BLACK MITSUBISHI GALANT WITH A VERY BADLY FADING PAINT JOB. I AM A SECOND OWNER OF THIS CAR(SINCE 2006) AND FOR THE COUPLE YEARS THE FADING PROCESS HAS BEEN RATHER DRAMATIC AND THE CAR JUST LOOKS UGLY, INSPITE OF ME NEVER HAVING ANY ISSUES WITH THE PERFORMANCE OF THE CAR ITSELF ENGINE OR OTHERWISE. I KNOW THAT THERE A SIMILAR BLACK MITSUBISHI OWNERS(GALANT, ECLIPSE, ENDEAVOR)... Read more
MITSUBISHI
LANCER
(2002) - VISIBILITY
May 22, 2009
Incident date: May 1, 2009
TEMP CONTROL KNOB BROKE, NOT ABLE TO USE HEATER IN THE WINTER AND AIR CONDITIONER IN THE SUMMER. MITSUBISHI DEALERSHIP ADVISED WOULD COST APPROX $900 AND THEY DID NOT WANT TO DEAL WITH IT. TOO MANY COMPLAINTS W/KNOB ON MITSUBISHI LANCERS. *TR
MITSUBISHI
OUTLANDER
(2003) - STEERING
May 22, 2009
Incident date: Mar 31, 2009
TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING AT AN UNKNOWN SPEED, SMALL STONES FELL OFF OF ANOTHER VEHICLE AND STRUCK THE SUNROOF OF THE CONTACT'S VEHICLE. AS A RESULT, DEBRIS AND GLASS SHATTERED INSIDE OF HER VEHICLE. TWO PASSENGERS WERE MODERATELY INJURED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE ROLLED OVER WITHOUT AN IMPACT OR CRASH OCCURRING. THE VEH... Read more
Crash
2 injured
MITSUBISHI
OUTLANDER
(2003) - VISIBILITY:SUN/MOON ROOF ASSEMBLY
May 22, 2009
Incident date: Mar 31, 2009
TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING AT AN UNKNOWN SPEED, SMALL STONES FELL OFF OF ANOTHER VEHICLE AND STRUCK THE SUNROOF OF THE CONTACT'S VEHICLE. AS A RESULT, DEBRIS AND GLASS SHATTERED INSIDE OF HER VEHICLE. TWO PASSENGERS WERE MODERATELY INJURED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE ROLLED OVER WITHOUT AN IMPACT OR CRASH OCCURRING. THE VEH... Read more
Crash
2 injured
MITSUBISHI
LANCER
(2008) - FUEL SYSTEM, GASOLINE
May 22, 2009
Incident date: May 10, 2009
CAR BEGAN TO SPUTTER WHEN STOPPING/ACCELERATING AND IN REVERSE; CAR WOULD APPEAR TO STALL OUT. *TR
MITSUBISHI
DIAMANTE
(2002) - CHILD SEAT
May 20, 2009
Incident date: Apr 7, 2009
THE BUCKLES IN BACK OF THE CAR SEAT DOES NOT HOLD THE STRAPS IN PLACE THEY COME LOOSE JUST BY CARING THE CAR SEAT. I ENTERED IN A DIFFERENT MODEL NUMBER THEN WHAT MY CAR SEAT MODEL NUMBER IS BECAUSE YOU DO NOT HAVE IT IN YOUR SYSTEM MY MODEL NUMBER FOR MY CAR SEAT IS 22-325 PAC GB1B. SORRY BUT I NEEDED THIS COMPLAINT PUT IN IMMEDIATLY BECAUSE I DO NOT NEED ANYTHING BAD HAPPENING TO MY BABY BECAUSE... Read more
MITSUBISHI
GALANT
(1992) - SUSPENSION:REAR
May 18, 2009
Incident date: May 18, 2009
I WAS DRIVING MY MOTHER-N-LAWS 1992 MITSUBISHI GALANT AND ALL OF THE SUDDEN THE CAR JUST STARTED TO SWERVE FROM RIGHT TO LEFT MAKING A WEIRD SCRAPPING SOUND MAKING ME THINK THE BRAKES WERE PROBABLY LOCKED UP. SMOKE STARTED COMING FROM UNDERNEATH THE RIGHT REAR TIRE. AT FIRST I THOUGHT THE CAR WAS ON FIRE. THE SMOKE KEPT COMING OUT EVEN THOUGH THE CAR WAS PARKED FOR MORE THAN 10 MINUTES. MY KID'S A... Read more
MITSUBISHI
GALANT
(1992) - TIRES
May 18, 2009
Incident date: May 18, 2009
I WAS DRIVING MY MOTHER-N-LAWS 1992 MITSUBISHI GALANT AND ALL OF THE SUDDEN THE CAR JUST STARTED TO SWERVE FROM RIGHT TO LEFT MAKING A WEIRD SCRAPPING SOUND MAKING ME THINK THE BRAKES WERE PROBABLY LOCKED UP. SMOKE STARTED COMING FROM UNDERNEATH THE RIGHT REAR TIRE. AT FIRST I THOUGHT THE CAR WAS ON FIRE. THE SMOKE KEPT COMING OUT EVEN THOUGH THE CAR WAS PARKED FOR MORE THAN 10 MINUTES. MY KID'S A... Read more
MITSUBISHI
MONTERO
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 14, 2009
Incident date: May 12, 2009
AUTOMATIC TRANSMISSION BEGAN TO MAKE GRINDING NOISES WHEN TRUCK WAS GOING SLOWLY. DESPITE ONLY 90,000 MILES AND WELL MAINTAINED. ESTIMATE TO REPAIR IS $4188. NO LIGHTS WERE ON, CAR DROVE WITHOUT INDICATION, ALL REQUIRED SERVICES WERE PERFORMED. *TR
MITSUBISHI
ECLIPSE
(1995) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 14, 2009
Incident date: Apr 12, 2009
TL*THE CONTACT OWNS A 1995 MITSUBISHI ECLIPSE. WHILE DRIVING 50 MPH, THE TRANSFER CASE FAILED. THE CONTACT CALLED THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 98V069001 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND THE REPRESENTATIVE STATED THAT SHE WAS UNCLEAR IF THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO THE RECALL; THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIRS.... Read more
MITSUBISHI
MONTERO SPORT
(1999) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 13, 2009
Incident date: Apr 2, 2009
TRANSMISSION WARNING LIGHT CAME ON TO INDICATE OVERHEAT OR POSSIBLE TRANSMISSION FAILURE. I HAD TO PULL OFF THE HIGHWAY TO THE BREAKDOWN LANE (SAFETY CONCERN) TO ALLOW TRANS TO COOL DOWN. I NOW DISCOVER MITSUBISHI HAS A TECH SERVICE BULLETIN (TSB) ON THIS ISSUE FOR MY VEHICLE, REQUIRING INSTALLATION OF A LARGER CAPACITY TRANSMISSION PAN, FILTER AND SCREEN, AND A LONGER FILL TUBE AND MEASURING WAND... Read more
MITSUBISHI
ECLIPSE
(2003) - STRUCTURE:BODY
May 13, 2009
Incident date: May 6, 2009
PURCHASED BRAND NEW 2003 ECLIPSE IN 2004. I AM EXPERIENCING PAINT DELAMINATION AND IT'S SPREADING RAPIDLY. WENT TO THE MITSUBISHI DEALER AFTER FINDING OUT MANY OTHERS ARE EXPERIENCING THIS PROBLEM. THEY TOOK PICTURES AND SAID THEY WILL CONTACT MITSUBISHI. I WAS NOTIFIED THE NEXT DAY THAT MY CAR HAS BEEN DECLINED ANY HELP DUE TO EXPIRATION IN WARRANTY. *TR
MITSUBISHI
OUTLANDER
(2007) - EXTERIOR LIGHTING
May 12, 2009
Incident date: May 12, 2009
TL*THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. ON MAY 12, 2009, THE CONTACT WENT TO HAVE A RECALL REPAIR PERFORMED ON THE VEHICLE AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. IT WAS UNKNOWN AS TO WHEN THE PART WOULD ARRIVE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE BRAKE LIGHTS ARE NOT ILLUMINATING AND COULD CAUSE A CRASH. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAI... Read more
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE:BODY
May 7, 2009
Incident date: Mar 13, 2006
PAINT DELAMINATES FROM VEHICLE SURFACE. EXTERIOR PAINT STARTS TO DEGRADE THEN DELAMINATES FROM THE VEHICLE'S SURFACE UNTIL EVENTUALLY THE ENTIRE VEHICLE IS EXPOSED TO THE METAL. THIS OCCURRED IN LESS THAN 2 YEARS AND CONTINUED THROUGHOUT MY OWNERSHIP OF THE VEHICLE, WHICH WAS A LEASE THAT I WAS CHARGED FOR THE DAMAGE. THIS IS CLEARLY PROBLEM. AFTER A SHORT INTERNET SEARCH, THOUSANDS OF EXACT COMPL... Read more
MITSUBISHI
GALANT
(2003) - STRUCTURE:BODY
May 5, 2009
Incident date: May 1, 2008
I AM AN OWNER OF A 2003 MITSUBISHI BLACK GALANT. I AM THE ORIGINAL OWNER OF THE VEHICLE AND IT IS GARAGE-KEPT. ABOUT A YEAR AGO, I STARTED NOTICING THE PAINT ON MY VEHICLE STARTED TO FADE/OXIDIZE. I REPORTED THIS TO MITSUBISHI AND THEY DID NOTHING. I DID MY RESEARCH AND THERE ARE THOUSANDS OF OTHER GALANT OWNERS THAT ARE EXPERIENCING THE SAME PROBLEM. I BELIEVE A RECALL NEEDS TO BE DONE. IT ... Read more
MITSUBISHI
GALANT
(2002) - TIRES
May 3, 2009
Incident date: Mar 1, 2009
I TOOK MY CAR TO WAL-MART FOR OIL CHANGE AND TIRE ROTATION, THEY DID THE OIL CHANGE AND REFUSED TO DO THE TIRE ROTATION. THEY RECOMMENDED THAT BOTH FRONT TIES BE REPLACED. THEY MADE ME SIGN A PAPER THAT THEY INFORMED ME OF THE PROBLEM WITH THE TIRES. THE TECHNICIANS SAID HE WON'T FEEL SAFE DRIVING THIS CAR ESPECIALLY WITH KIDS ON BOARD. I DO CARE OF MY CAR AND KEEP UP WITH THE TIRE ROTATION AND GE... Read more
MITSUBISHI
GALANT
(2001) - ENGINE AND ENGINE COOLING:ENGINE
Apr 29, 2009
Incident date: Apr 17, 2009
TL*THE CONTACT OWNS A 2001 MITSUBISHI GALANT. WHILE DRIVING VARIOUS SPEEDS, THE SPEED WOULD DECREASE AND THE VEHICLE WOULD STALL. WHEN THE VEHICLE WAS RESTARTED, IT WOULD ONLY REMAIN ON FOR A FEW MINUTES. OCCASIONALLY, IT WOULD TAKE UP TO AN HOUR FOR THE VEHICLE TO RESTART AND THEN STALL AGAIN. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CRA... Read more
MITSUBISHI
ECLIPSE SPYDER
(2009) - SEAT BELTS
Apr 29, 2009
Incident date: Apr 1, 2009
TL*THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE SPYDER. WHILE SEATED IN THE FRONT DRIVER'S SEAT, THE CONTACT NOTICED THAT THE SEAT BELT BUCKLE RELEASE MECHANISM WAS DIFFICULT TO ACCESS. THE MECHANISM WAS EXTREMELY DIFFICULT TO REACH BECAUSE IT WAS LOCATED BETWEEN THE SIDE OF THE SEAT AND THE CONSOLE. THE EXCESSIVELY SMALL AREA PREVENTED ACCESSIBILITY TO UNLOCK OR LOCK THE SEAT BELT MECHANISM. TH... Read more
MITSUBISHI
GALANT
(2002) - STRUCTURE
Apr 28, 2009
Incident date: Sep 10, 2005
THE CAR STARTED FADING ON THE SIDE DOORS. WAS TOLD BY DEALER THAT IT WAS A COMPLAINT TO THE MANUFACTURER. AFTER THE SUMMER OF LAST YEAR THE ROOF STARTED TO FADE ALL OVER. THERE HAS BEEN MANY COMPLAINTS WITH THIS TYPE OF CAR OWNERS. MY FATHER AND I TRIED WASHING AND WAXING THE CAR TO KEEP FROM FADING, BUT ITS DAMAGED TO THE POINT WHERE THE CAR WILL NEED TO BE STRIP AND SANDED. *TR
MITSUBISHI
LANCER
(2006) - EXTERIOR LIGHTING
Apr 25, 2009
Incident date: Jan 26, 2009
HEADLIGHTS KEEP FAILING. WAS PULLED OVER AFTER HAVING JUST REPLACED A BULB AND NOTIFIED THE BULB WAS OUT AGAIN. BLAMED THE SHOP THAT REPLACED THE BULB, AND HAD THEM PUT IN ANOTHER. THEN WHEN DRIVING A LONG DISTANCE DRIVE, AS I BEGAN TO GET DARK, ANOTHER MOTORIST FLASHED ME TO NOTIFY ME THAT I DID NOT HAVE HEADLIGHTS ON, EVEN THOUGH THEY WERE IN THE ON POSITION. BOTH LOW BEAMS HAD GONE OUT AND WOUL... Read more
MITSUBISHI
LANCER
(2006) - ELECTRICAL SYSTEM
Apr 25, 2009
Incident date: Jan 26, 2009
HEADLIGHTS KEEP FAILING. WAS PULLED OVER AFTER HAVING JUST REPLACED A BULB AND NOTIFIED THE BULB WAS OUT AGAIN. BLAMED THE SHOP THAT REPLACED THE BULB, AND HAD THEM PUT IN ANOTHER. THEN WHEN DRIVING A LONG DISTANCE DRIVE, AS I BEGAN TO GET DARK, ANOTHER MOTORIST FLASHED ME TO NOTIFY ME THAT I DID NOT HAVE HEADLIGHTS ON, EVEN THOUGH THEY WERE IN THE ON POSITION. BOTH LOW BEAMS HAD GONE OUT AND WOUL... Read more
MITSUBISHI
GALANT
(2003) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Apr 23, 2009
Incident date: Apr 21, 2009
TL*THE CONTACT OWNS 2003 MITSUBISHI GALANT. IMMEDIATELY, AFTER STARTING THE ENGINE THE POWER WINDOW CONTROL MECHANISM WAS ACTIVATED IN THE DOWNWARD POSITION ON THE FRONT PASSENGER SIDE. THERE WAS A STRONG BURNING SMELL AND A CRACKLING NOISE. SMOKE AND SMALL FLAMES EXPELLED FROM THE FRONT PASSENGER DOOR PANEL. THE CONTACT EXTINGUISHED THE FIRE WITHOUT INJURY. HE DID NOT NOTIFY THE FIRE DEPARTMENT.... Read more
Fire
MITSUBISHI
ECLIPSE SPYDER
(2001) - ENGINE AND ENGINE COOLING:ENGINE
Apr 23, 2009
Incident date: Apr 22, 2009
TL*THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE SPYDER. AFTER PARKING HER VEHICLE, SHE WAS UNABLE TO RESTART IT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE HARNESS FOR THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE EXISTING RECALL APPLIED TO 2.4 ENGINES NOT 3.0. THE CONTACT STATED THAT RECALL NUMBER 00V299001 DOES NOT STIPULATE THE ENGINE SIZ... Read more
MITSUBISHI
ECLIPSE SPYDER
(2001) - ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Apr 23, 2009
Incident date: Apr 22, 2009
TL*THE CONTACT OWNS A 2001 MITSUBISHI ECLIPSE SPYDER. AFTER PARKING HER VEHICLE, SHE WAS UNABLE TO RESTART IT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE HARNESS FOR THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE EXISTING RECALL APPLIED TO 2.4 ENGINES NOT 3.0. THE CONTACT STATED THAT RECALL NUMBER 00V299001 DOES NOT STIPULATE THE ENGINE SIZ... Read more
MITSUBISHI
ECLIPSE SPYDER
(2001) - WHEELS
Apr 23, 2009
Incident date: Sep 21, 2008
RIMS ON 2001 MITSUBISHI ECLIPSE WEAK, VERY CAREFULLY DROVE, HAD TO REPLACE ONE RIM AND OTHERS ARE ALL BENT. *TR