Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,402 complaints for MITSUBISHI
MITSUBISHI
MONTERO
(2000) — AIR BAGS
Mar 10, 2011
Incident date: May 28, 2010
TL* THE CONTACT OWNS A 2000 MITSUBISHI MONTERO. THE CONTACT STATED WHILE DRIVING 60 MPH, SHE SWERVED TO AVOID HITTING AN OBJECT ON THE ROADWAY AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED SEVERE INJURIES TO BOTH ARMS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WA... Read more
Crash
1 injured
MITSUBISHI
ECLIPSE
(2002) — WHEELS
Mar 8, 2011
Incident date: Mar 1, 2006
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE GT. THE CONTACT STATED THAT THE RIMS WERE BENDING ABNORMALLY AND CAUSING THE STEERING WHEEL TO SHAKE EXCESSIVELY. THE RIMS WERE REPLACED FOUR TIMES TO NO AVAIL. THE CONTACT INFORMED THE MANUFACTURER BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/03/11*LJ
MITSUBISHI
ECLIPSE
(2002) — WHEELS:RIM
Mar 8, 2011
Incident date: Mar 1, 2006
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE GT. THE CONTACT STATED THAT THE RIMS WERE BENDING ABNORMALLY AND CAUSING THE STEERING WHEEL TO SHAKE EXCESSIVELY. THE RIMS WERE REPLACED FOUR TIMES TO NO AVAIL. THE CONTACT INFORMED THE MANUFACTURER BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/03/11*LJ
MITSUBISHI
OUTLANDER
(2011) — UNKNOWN OR OTHER
Mar 7, 2011
Incident date: Mar 1, 2011
THE DASHBOARD INDICATOR FOR THE HEADLIGHT SHOWS THE PARKING LIGHT SYMBOL FOR BOTH THE PARKING LIGHTS AND THE HEADLIGHTS. IT IS IMPOSSIBLE TO DETERMINE FROM THE DASHBOARD WHICH LIGHTS ARE BEING USED. THIS COULD RESULT IN DRIVING AT NIGHT WITH THE PARKING LIGHTS ON WHEN HEADLIGHTS ARE NEEDED. THIS IS AN UNSAFE CONDITION. SIMILAR CARS AT THE DEALER (HERRNSTEIN MITSUBISHI) HAVE THE SAME PROBLEM. ... Read more
MITSUBISHI
OUTLANDER
(2011) — ELECTRICAL SYSTEM
Mar 7, 2011
Incident date: Mar 1, 2011
THE DASHBOARD INDICATOR FOR THE HEADLIGHT SHOWS THE PARKING LIGHT SYMBOL FOR BOTH THE PARKING LIGHTS AND THE HEADLIGHTS. IT IS IMPOSSIBLE TO DETERMINE FROM THE DASHBOARD WHICH LIGHTS ARE BEING USED. THIS COULD RESULT IN DRIVING AT NIGHT WITH THE PARKING LIGHTS ON WHEN HEADLIGHTS ARE NEEDED. THIS IS AN UNSAFE CONDITION. SIMILAR CARS AT THE DEALER (HERRNSTEIN MITSUBISHI) HAVE THE SAME PROBLEM. ... Read more
MITSUBISHI
MONTERO
(2001) — SERVICE BRAKES, HYDRAULIC
Mar 7, 2011
Incident date: Nov 13, 2010
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKES WOULD EXHIBIT AN ABNORMAL DINGING SOUND AND THE ABS WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE ABS HAD DISENGAGED INDEPENDENTLY BUT THE ADVISED THAT THE VEHICLE WAS SAFE TO DRIVE. ON A LATER DATE, THE CONTACT ATTEMPTED TO APPLY THE BRAKES ... Read more
MITSUBISHI
LANCER
(2003) — VISIBILITY
Mar 7, 2011
Incident date: Jan 11, 2011
2003 MITSUBISHI LANCER: THE TEMPERATURE CONTROL KNOB BROKE OFF ITS SHAFT, AFTER OVER TWO YEARS OF THE CONTROL BEING SO DIFFICULT TO TURN THAT IT WAS ALMOST IMPOSSIBLE TO ACCOMLISH. THE WIRE RUNNING FROM THE TEMPERATURE CONTROL (KNOB) TO THE VENT FLAP THAT CONTROLS HEAT/COLD BENT AS WELL, LEAVING THE VEHICLE WITHOUT A WAY TO CHANGE THE TEMPERATURE (STUCK IN COLD POSITION NOW). THIS IS A SAFETY ISSU... Read more
MITSUBISHI
ECLIPSE SPYDER
(2001) — AIR BAGS
Mar 5, 2011
Incident date: Mar 3, 2011
ON THE MORNING OF MARCH 3, 2011 I WAS INVOLVED IN A WRECK, SLAMMING INTO A CHEVROLET COBALT WHICH WAS LATER CITED FOR FAILURE TO YIELD. I WAS DRIVING A 2001 MITSUBISHI ECLIPSE GT CONVERTIBLE AT THE POSTED SPEED OF 45 MPH. I SLID APPROXIMATELY 8 FEET BEFORE HITTING THE PASSENGER SIDE DOOR OF THE COBALT. MY AIRBAGS DID NOT DEPLOY AT THE TIME OF THE CRASH, OR EVEN AFTERWARD FOR THAT MATTER. THE FRAME... Read more
Crash
MITSUBISHI
ENDEAVOR
(2010) — UNKNOWN OR OTHER
Mar 4, 2011
Incident date: Jan 4, 2011
WHEN BRAKES ARE APPLIED, MOISTURE APPEARS ON ALL FOUR CALIPERS. RUST ON ALL CALIPERS. RESIDUE ON MASTER CYLINDER AS WELL. REFILLED BRAKE FLUID UNDER HOOD TWICE. STRONG BURNING BRAKE FLUID SMELL WHEN DRIVING. NEW VEHICLE WITH 4K MILES. CAR TOWED TO NEAREST DEALER, EUGENE OR MITSUBISHI. SERVICE DEPT LOOKED AT BRAKES AND RAN TESTS. SERVICE MANAGER, SAYS THEY DON'T KNOW WHERE MOISTURE IS COMING FROM ... Read more
MITSUBISHI
ENDEAVOR
(2010) — SERVICE BRAKES, HYDRAULIC
Mar 4, 2011
Incident date: Jan 4, 2011
WHEN BRAKES ARE APPLIED, MOISTURE APPEARS ON ALL FOUR CALIPERS. RUST ON ALL CALIPERS. RESIDUE ON MASTER CYLINDER AS WELL. REFILLED BRAKE FLUID UNDER HOOD TWICE. STRONG BURNING BRAKE FLUID SMELL WHEN DRIVING. NEW VEHICLE WITH 4K MILES. CAR TOWED TO NEAREST DEALER, EUGENE OR MITSUBISHI. SERVICE DEPT LOOKED AT BRAKES AND RAN TESTS. SERVICE MANAGER, SAYS THEY DON'T KNOW WHERE MOISTURE IS COMING FROM ... Read more
MITSUBISHI
OUTLANDER
(2008) — EQUIPMENT
Mar 3, 2011
Incident date: Feb 19, 2011
MITSUBISHI IS FULLY AWARE OF PROBLEMS WITH ELECTRONIC KEYS IN NEW MODELS AND WOULD NOT REPLACE THE KEYS. PROBLEMS REPORTED BY MITSUBISHI IN "TECHNICAL BULLETINS" TO DEALERS ARE NOT TREATED AS EQUIPMENT RECALLS, EVEN THOUGH KNOWN EQUIPMENT DEFECTS ARE REPORTED. FOR NO APPARENT REASON THE ELECTRONIC KEY TO MY OUTLANDER WOULD NOT START THE ENGINE. THE ELECTRONIC KEY IDENTIFIED AS MISTSUBISHI'S F.... Read more
MITSUBISHI
OUTLANDER
(2008) — ELECTRICAL SYSTEM
Mar 3, 2011
Incident date: Feb 19, 2011
MITSUBISHI IS FULLY AWARE OF PROBLEMS WITH ELECTRONIC KEYS IN NEW MODELS AND WOULD NOT REPLACE THE KEYS. PROBLEMS REPORTED BY MITSUBISHI IN "TECHNICAL BULLETINS" TO DEALERS ARE NOT TREATED AS EQUIPMENT RECALLS, EVEN THOUGH KNOWN EQUIPMENT DEFECTS ARE REPORTED. FOR NO APPARENT REASON THE ELECTRONIC KEY TO MY OUTLANDER WOULD NOT START THE ENGINE. THE ELECTRONIC KEY IDENTIFIED AS MISTSUBISHI'S F.... Read more
MITSUBISHI
LANCER
(2006) — UNKNOWN OR OTHER
Mar 1, 2011
Incident date: Feb 13, 2011
REMOVED FOOT FROM ACCELERATOR TO BEGIN BRAKING FOR YELLOW LIGHT WHILE DRIVING APPROX. 25 MPH, AS SOON AS I APPLIED THE BRAKES, THE CAR SURGED FORWARD AS IF AT FULL THROTTLE AND DID NOT STOP ACCELERATING UNTIL THE IMPACT FROM THE COLLISION. THE SUDDEN, UNEXPECTED ACCELERATION HAPPENED TWO TIMES BEFORE, EACH TIME RIGHT AFTER I LIFTED MY FOOT FROM THE ACCELERATOR TO BEGIN BRAKING. THE ACCELERATOR HAD... Read more
Crash
2 injured
MITSUBISHI
LANCER
(2006) — SERVICE BRAKES, HYDRAULIC
Mar 1, 2011
Incident date: Feb 13, 2011
REMOVED FOOT FROM ACCELERATOR TO BEGIN BRAKING FOR YELLOW LIGHT WHILE DRIVING APPROX. 25 MPH, AS SOON AS I APPLIED THE BRAKES, THE CAR SURGED FORWARD AS IF AT FULL THROTTLE AND DID NOT STOP ACCELERATING UNTIL THE IMPACT FROM THE COLLISION. THE SUDDEN, UNEXPECTED ACCELERATION HAPPENED TWO TIMES BEFORE, EACH TIME RIGHT AFTER I LIFTED MY FOOT FROM THE ACCELERATOR TO BEGIN BRAKING. THE ACCELERATOR HAD... Read more
Crash
2 injured
MITSUBISHI
LANCER
(2006) — ENGINE AND ENGINE COOLING
Mar 1, 2011
Incident date: Feb 13, 2011
REMOVED FOOT FROM ACCELERATOR TO BEGIN BRAKING FOR YELLOW LIGHT WHILE DRIVING APPROX. 25 MPH, AS SOON AS I APPLIED THE BRAKES, THE CAR SURGED FORWARD AS IF AT FULL THROTTLE AND DID NOT STOP ACCELERATING UNTIL THE IMPACT FROM THE COLLISION. THE SUDDEN, UNEXPECTED ACCELERATION HAPPENED TWO TIMES BEFORE, EACH TIME RIGHT AFTER I LIFTED MY FOOT FROM THE ACCELERATOR TO BEGIN BRAKING. THE ACCELERATOR HAD... Read more
Crash
2 injured
MITSUBISHI
MONTERO
(1997) — ENGINE AND ENGINE COOLING
Feb 26, 2011
Incident date: May 12, 2009
CRANKSHAFT PULLEY PIN/BOLT GETS SHEARED OFF. DASH LIGHTS COME ON AND VEHICLE POWER STEERING STOPS WORKING AS THE PUMP IS NOT TURNING BECAUSE THE PROBLEM AFFECT THE ENTIRE PULLEY SYSTEM. IT ALSO AFFECTS THE TIMING GEAR/BELT/HARMONIC BALANCER. THIS IS THE 3RD TIME IN AS MANY YEARS THIS HAS HAPPENED. THIS IS THE 2ND MECHANIC WHO HAS TOLD ME THAT IT'S AN ENGINE DEFECT BECAUSE THE PIN/BOLT IS TOO SHORT... Read more
MITSUBISHI
LANCER EVOLUTION
(2008) — POWER TRAIN
Feb 23, 2011
Incident date: Jan 23, 2011
I HAVE A 2008 LANCER EVOLUTION. THE SERVICE REQUIRED LIGHT FOR THE ALL WHEEL DRIVE SYSTEM CAME ON. I ONLY HAD AROUND 59000 MILES ON THE CAR WHEN THIS HAPPEN. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS AN INTERNAL FAULT IN THE AWC PUMP. THEY SAID IT WOULD COST $2250 PLUS TAX TO REPLACE. SO I CALLED MITSUBISHI TO SEE IF THEY WOULD REPLACE THE PUMP FOR FREE SINCE IT IS A SAFETY CONCERN. THEY SA... Read more
MITSUBISHI
MONTERO
(2001) — ELECTRICAL SYSTEM
Feb 22, 2011
Incident date: Feb 10, 2011
1) EVENT LEADING TO THE FAILURE IS UNKNOWN. 2) THE ALARM SYSTEM GOES OFF FOR NO REASON AT ALL TIMES OF DAY OR NIGHT. FREQUENCY IS FROM MINUTES TO SEVERAL HOURS. THE HORN HONKS AND LIGHTS FLASH UNTIL THE ALARM IS RESET OR UNTIL THE BATTERY DIES. 3) FUSES REMOVED BUT ALARM STILL OPERATES. HORNS DISCONNECTED BUT LIGHTS STILL FLASH. THE SAFETY ISSUE IS THAT THERE IS NO WAY TO TURN OFF THE ALARM OR D... Read more
MITSUBISHI
MONTERO
(2001) — AIR BAGS
Feb 22, 2011
Incident date: Feb 10, 2011
1) EVENT LEADING TO THE FAILURE IS UNKNOWN. 2) THE ALARM SYSTEM GOES OFF FOR NO REASON AT ALL TIMES OF DAY OR NIGHT. FREQUENCY IS FROM MINUTES TO SEVERAL HOURS. THE HORN HONKS AND LIGHTS FLASH UNTIL THE ALARM IS RESET OR UNTIL THE BATTERY DIES. 3) FUSES REMOVED BUT ALARM STILL OPERATES. HORNS DISCONNECTED BUT LIGHTS STILL FLASH. THE SAFETY ISSUE IS THAT THERE IS NO WAY TO TURN OFF THE ALARM OR D... Read more
MITSUBISHI
MONTERO
(2002) — SERVICE BRAKES, HYDRAULIC
Feb 17, 2011
Incident date: Feb 14, 2011
MY 2002 MITSUBISHI MONTERO HYDRAULIC ACCUMULATOR WAS REPAIRED DUE TO THE RECALL OF THE PART. THE HYDRAULIC BRAKE ACCUMULATOR WAS RECALLED BECAUSE IT CAN RESULT IN A LEAK OF NITROGEN GAS FROM THE ACCUMULATOR. A COUPLE DAYS AGO ON MY WAY TO WORK MY BRAKES FAILED ME ONCE AGAIN AS I WAS IN A SCHOOL ZONE FULL OF CHILDREN AND APPROACHING TRAIN TRACKS THIS TIME IT WAS BECAUSE I HAVE A GAS LEAK IN MY POWE... Read more
MITSUBISHI
GALANT
(2004) — STRUCTURE:BODY:DOOR
Feb 16, 2011
Incident date: Jun 21, 2009
TL* THE CONTACT OWNS A 2004 MITSUBISHI GALANT. THE VEHICLE WAS PARKED AND THE CONTACT WAS UNABLE TO EXIT FROM THE FRONT DRIVER SIDE DOOR. THE DOOR WOULD NOT OPEN AND THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WOULD ONLY RECUR IN WARMER TEMPERATUR... Read more
MITSUBISHI
ENDEAVOR
(2004) — STRUCTURE
Feb 16, 2011
Incident date: Jan 25, 2011
2004 ENDEAVOR, DRIVER SIDE COMPARTMENT FILLED WITH WATER. WATER LEAKING INTO CAR FROM BEHIND GAS PEDAL AREA MAKING DRIVING HAZARDOUS WITH WET SLIPPERY GAS AND BRAKE PEDALS. WHEN NO COMPRESSOR IS RUN THERE IS NO WATER, BUT YOU CANNOT GET RID OF HUMIDITY AND INTERNAL WINDOW FOGGING WITHOUT RUNNING THE AC/DEFROST FUNCTION WHICH PUTS MORE WATER ON THE FLOOR. MOLD IS GROWING ACROSS THE FLOORBOARD OF... Read more
MITSUBISHI
ECLIPSE
(2001) — FUEL SYSTEM, GASOLINE
Feb 15, 2011
Incident date: Jan 20, 2011
THE SERVICE ENGINE LIGHT WAS ON AND THE CODES SHOW AN EVAPORATIVE EMISSIONS LEAK. SEVERAL SERVICE VISITS DID NOT RESOLVE THE PROBLEM. FINALLY IT WAS FOUND THAT THE FUEL FILLER TUBE WAS TOTALLY RUSTED OUT AND CLOSE TO FALLING OFF. APPARENTLY THIS IS A FAIRLY COMMON PROBLEM WITH THE 2001 ECLIPSE AND WAS CAUSING FULE LEAKAGE AS WELL AS VAPOR LEAKAGE. THIS COULD HAVE CAUSED A FIRE OR RESULTED IN THE V... Read more
MITSUBISHI
MONTERO
(2003) — SERVICE BRAKES, HYDRAULIC
Feb 14, 2011
Incident date: Feb 3, 2011
TL*THE CONTACT OWNS A 2003 MITSUBISHI MONTERO. WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 40 MPH AND WAS APPLYING PRESSURE TO THE BRAKE PEDAL, THE BRAKES DID NOT RESPOND. THERE WAS A LIGHT BLINKING ON THE INSTRUMENT PANEL AND AN ALARM WENT OFF. THE CONTACT STATED THE EMERGENCY BRAKE WAS PULLED IN ORDER FOR THE VEHICLE TO COME TO COME TO A STOP. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILAB... Read more
MITSUBISHI
MONTERO SPORT
(2001) — ELECTRICAL SYSTEM
Feb 14, 2011
Incident date: Feb 6, 2011
HORN SPONTANEOUSLY SOUNDED AND WOULD NOT GO OFF WHILE CAR WAS PARKED IN COLD. THE FUSE HAD TO BE REMOVED. NOW THAT THE TEMPERATURE IS WARMER THE HORN APPEARS TO BE BACK TO NORMAL WITH THE FUSE BACK IN. THE HORN SWITCH IS CONTAINED IN AN ASSEMBLY THAT INCLUDES THE AIRBAG AND IS SOLD ONLY AS A UNIT WITH A PARTS PRICE OF OVER $600, PLUS LABOR TO INSTALL. AN INVESTIGATION ON THE INTERNET SHOWS THA... Read more
MITSUBISHI
ECLIPSE
(2006) — SERVICE BRAKES, HYDRAULIC
Feb 11, 2011
Incident date: Mar 1, 2006
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE COUPE GT. THE CONTACT STATED THAT THE BRAKES WOULD FAIL INTERMITTENTLY AND WOULD NOT ENGAGE. ON ONE OCCASION, WHILE ATTEMPTING TO BRAKE THE VEHICLE WOULD NOT RESPOND AND HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT OF... Read more
Crash
MITSUBISHI
ECLIPSE
(2003) — TIRES
Feb 5, 2011
Incident date: Dec 19, 2010
2003 MITSUBISHI ECLIPSE, WAS WEST BOUND ON OHIO TURNPIKE, SHE HEARD A POP THEN SAW HER FRONT TIRE COME OFF THE VEHICLE AND SHE PULLED OFF THE ROAD ONTO THE RIGHT BEAM. *BF THE LEFT FRONT TIRE SHEARED OFF. THERE WAS DAMAGE TO THE ROTOR AND SCRAPES TO THE LEFT SIDE OF THE BUMPER. (OHIO TRAFFIC CRASH REPORT # 10-0898-90) UPDATED 02/15/11 *BF
MITSUBISHI
OUTLANDER
(2007) — SERVICE BRAKES, HYDRAULIC
Feb 4, 2011
Incident date: Feb 2, 2011
ON 2/2/11 THE BRAKES FAILED WHEN MY DAUGHTER'S 2007 MITSUBISHI OUTLANDER WAS MOVED ONE CAR LENGTH FORWARD IN THE DIVE WAY. THE OUTLANDER STRUCK THE REAR OF OUR 2002 FORD WINDSTAR. THERE HAVE BEEN 3 OTHER INCIDENTS WITH THIS VEHICLE FAILING TO STOP WHEN THE BRAKES WERE APPLIED, 2 OF THEM RESULTED IN ACCIDENTS. I CHECKED ON-LINE FOR BRAKE PROBLEMS FOR MITSUBISHI OUTLANDER AND FOUND A RECALL FOR A... Read more
Crash
MITSUBISHI
OUTLANDER
(2010) — WHEELS
Feb 3, 2011
Incident date: Feb 2, 2011
SNOWSTORM CONDITIONS. SEVERE VIBRATION OF ENTIRE CAR DRIVING OVER 40 MI/HR ON HIGHWAY. STOPPED TO SEE IF SNOW/ICE IS TRAPPED IN RIMS OR WHEELWELLS. NOTHING IS VISIBLE TO REMOVE. HAS HAPPENED 4 TIMES DURING A SNOWSTORM. WHEN SNOW/ICE MELTS PROBLEM CORRECTS ITSELF. PEOPLE HAVE SUGGESTED CLEANING RIMS BEFORE LEAVING, BUT IF YOU CAN'T SEE ANYTHING, HOW CAN YOU CLEAN IT. DEALER HAS SUGGESTED TAK... Read more
MITSUBISHI
ECLIPSE
(2000) — VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
Jan 25, 2011
Incident date: Jul 15, 2009
TL* THE CONTACT OWNS A 2000 MITSUBISHI ECLIPSE RS. THE CONTACT WAS DRIVING APPROXIMATELY 45-50 MPH WHEN HE ENGAGED THE WINDSHIELD WIPER LEVER IT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 06/07/12
MITSUBISHI
ENDEAVOR
(2004) — FUEL SYSTEM, GASOLINE
Jan 24, 2011
Incident date: Sep 1, 2010
TL*THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V065000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE VEHICLE WAS FINE AND DID NOT NEED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. APPROXIMATELY 1 WEEK LATER, THE CHE... Read more
MITSUBISHI
MONTERO
(2001) — ELECTRICAL SYSTEM:HORN
Jan 24, 2011
Incident date: Jan 23, 2011
WOKE UP TO A LOUD ALARM. NEIGHBORS POUNDING ON OUR DOOR TO ALERT US SOMETHING WAS ALARMING. COPS IN THE DRIVEWAY. THE NOISE WAS 2001 MITSUBISHI MONTERO HORN ALARM. IT WOULDN'T SHUT OFF TILL THE BATTERY WAS DISCONNECTED. AN EASY FIX WOULD BE TO REMOVE THE FUSE, BUT IN MASS YOU ARE REQUIRED GET YEARLY DETAILED INSPECTION OF YOUR CAR. THEREFORE, MY TRUCK WOULD DEFINITELY FAIL AND I WOULD END UP PAYIN... Read more
MITSUBISHI
MONTERO
(2001) — ELECTRICAL SYSTEM
Jan 24, 2011
Incident date: Jan 23, 2011
WOKE UP TO A LOUD ALARM. NEIGHBORS POUNDING ON OUR DOOR TO ALERT US SOMETHING WAS ALARMING. COPS IN THE DRIVEWAY. THE NOISE WAS 2001 MITSUBISHI MONTERO HORN ALARM. IT WOULDN'T SHUT OFF TILL THE BATTERY WAS DISCONNECTED. AN EASY FIX WOULD BE TO REMOVE THE FUSE, BUT IN MASS YOU ARE REQUIRED GET YEARLY DETAILED INSPECTION OF YOUR CAR. THEREFORE, MY TRUCK WOULD DEFINITELY FAIL AND I WOULD END UP PAYIN... Read more
MITSUBISHI
LANCER
(2003) — STEERING
Jan 24, 2011
Incident date: Jan 8, 2011
2003 LANCER OZ RALLY, STEERING COLUMN FELL DOWN IN MY LAP. FACTORY SAID TO BAD, OUT OF WARRANTY AND NO RECALL ISSUED. MY LOCAL DEALER WANTS 700+ DOLLARS TO FIX IT, THIS IS OUTRAGEOUS THE CAR ONLY HAS 64,000 MILES. *TR
MITSUBISHI
LANCER
(2003) — STRUCTURE
Jan 24, 2011
Incident date: Jan 8, 2011
2003 LANCER OZ RALLY, STEERING COLUMN FELL DOWN IN MY LAP. FACTORY SAID TO BAD, OUT OF WARRANTY AND NO RECALL ISSUED. MY LOCAL DEALER WANTS 700+ DOLLARS TO FIX IT, THIS IS OUTRAGEOUS THE CAR ONLY HAS 64,000 MILES. *TR
MITSUBISHI
GALANT
(2003) — EQUIPMENT
Jan 23, 2011
Incident date: Jan 20, 2011
HEATER CORE IN 2003 GALANT HAS GONE OUT, WHICH MEANS NO HEAT IN VEHICLE. QUOTES FOR REPAIR ARE BETWEEN 900-1300, LABOR BEING 5-6 HOURS. I WAS TOLD THIS SEEMS TO BE A COMMON DEFECT IN THE GALANT. THERE WAS AN IDENTICAL VEHICLE AT THE REPAIR SHOP WITH EXACT SAME PROBLEM. FURTHER SEARCHING ON THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM & SHOULD BE CONSIDERED A DEFECT THAT MITSUBISHI MOTORS SH... Read more
MITSUBISHI
LANCER
(2003) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Jan 22, 2011
Incident date: Jan 11, 2011
NO HEAT/DEFROST IN MITSUBISHI LANCER (2003) USUALLY, ITS KIND OF HARD TO TURN, BUT IF YOU TWIST THE KNOB FAST ENOUGH, YOU'LL HEAR THIS SLIDING SOUND BEHIND THE CENTER CONSOLE SIGNIFYING THE CHANGE FROM COLD TO HEAT. THE KNOB IS NO LONGER DOING THAT, NO MATTER HOW I TURN IT. I WILL TURN IT THE FULL 180 DEGREES, AND IT WON'T "POP" INTO PLACE" AND IT'LL END UP TURNING BACK TO ABOUT 160 DEGREES (THE ... Read more
MITSUBISHI
DIAMANTE
(2001) — TRACTION CONTROL SYSTEM
Jan 21, 2011
Incident date: Jan 21, 2011
I HAVE A 2001 MITSUBISHI DIAMANTE, AND AM HAVING PROBLEMS THAT SEEM TO RUN RAMPANT AMONG THIS MODEL/MAKE. MY HEATER CORE WENT OUT AT ABOUT 100K MILES; MY ABS LIGHT STAYS ON (DUE TO A SPEED SENSOR FAIL), WHICH RENDERS THE WHOLE ANTI-LOCK SYSTEM USELESS; AND NOW MY ANTENNA MAST IS BROKEN. ALL OF THESE PROBLEMS ARE PRICEY TO FIX, AND MOST DIAMANTE USERS I HAVE FOUND EXPERIENCE AT LEAST A FEW OF THESE... Read more
MITSUBISHI
DIAMANTE
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 21, 2011
Incident date: Jan 21, 2011
I HAVE A 2001 MITSUBISHI DIAMANTE, AND AM HAVING PROBLEMS THAT SEEM TO RUN RAMPANT AMONG THIS MODEL/MAKE. MY HEATER CORE WENT OUT AT ABOUT 100K MILES; MY ABS LIGHT STAYS ON (DUE TO A SPEED SENSOR FAIL), WHICH RENDERS THE WHOLE ANTI-LOCK SYSTEM USELESS; AND NOW MY ANTENNA MAST IS BROKEN. ALL OF THESE PROBLEMS ARE PRICEY TO FIX, AND MOST DIAMANTE USERS I HAVE FOUND EXPERIENCE AT LEAST A FEW OF THESE... Read more
MITSUBISHI
DIAMANTE
(2001) — WHEELS
Jan 21, 2011
Incident date: Jan 21, 2011
I HAVE A 2001 MITSUBISHI DIAMANTE, AND AM HAVING PROBLEMS THAT SEEM TO RUN RAMPANT AMONG THIS MODEL/MAKE. MY HEATER CORE WENT OUT AT ABOUT 100K MILES; MY ABS LIGHT STAYS ON (DUE TO A SPEED SENSOR FAIL), WHICH RENDERS THE WHOLE ANTI-LOCK SYSTEM USELESS; AND NOW MY ANTENNA MAST IS BROKEN. ALL OF THESE PROBLEMS ARE PRICEY TO FIX, AND MOST DIAMANTE USERS I HAVE FOUND EXPERIENCE AT LEAST A FEW OF THESE... Read more
MITSUBISHI
LANCER
(2002) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Jan 20, 2011
Incident date: Jan 16, 2011
MY SERVICE ENGINE SOON LIGHT TURNED ON AND I WENT TO AUTO ZONE AND GOT A CODE : P0421 OEM BRAND: DOMESTIC DEFINITION: CATALYST EFFICIENCY LOW BANK 1 EXPLANATION: THE OXYGEN SENSORS MONITOR THE CATALYTIC CONVERTERS ABILITY TO STORE OXYGEN. PROBABLE CAUSES: 1- CATALYTIC CONVERTER DEFECTIVE (FAILURE POSSIBLY DUE TO #2, 3, OR 4.) 2- ENGINE MISFIRE OR RUNNING CONDITION. 3- LARGE VACUUM LEAK. ... Read more
MITSUBISHI
LANCER
(2003) — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
Jan 20, 2011
Incident date: Jan 10, 2011
ON JAN. 10, 2011 I WAS DRIVING MY FRIENDS 2003 MITSUBISHI, LANCER. AS WE WERE LEAVING THE DOCTORS OFFICE PARKING LOT I ATTEMPTED TO STOP AT THE PARKING LOT EXIT, A SLIGHT INCLINE BEFORE A BUSY STREET. THE BRAKE PEDAL WAS FIRM BUT THE CAR CONTINUED TO ROLL FORWARD. EVEN THOUGH I WAS PRESSING THE BRAKE AS HARD AS I COULD I WAS UNABLE TO STOP AND THE FRONT END OF THE CAR WAS SMASH BY A SEMI TRUCK.... Read more
Crash
MITSUBISHI
LANCER
(2002) — POWER TRAIN:MANUAL TRANSMISSION
Jan 17, 2011
Incident date: Jan 15, 2011
MY SLAVE CYLINDER FAILED DUE TO LEAKAGE FROM THE TRANSMISSION. AS I WAS DRIVING UPHILL AND TRIED TO SHIFT INTO 2ND GEAR THE CLUTCH PEDAL JUST WENT STRAIGHT TO THE FLOOR AND MY CAR GOT STUCK IN NEUTRAL. ITS COSTING ME 1000 DOLLARS TO FIX IT. THERE IS A TSB OUT ON THIS PROBLEM AND I DON'T UNDERSTAND WHY THIS HASN'T BEEN MADE A RECALL YET??? IT LOOKS LIKE A QUITE COMMON PROBLEM FOR PEOPLE AND A COSTL... Read more
MITSUBISHI
OUTLANDER
(2007) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Jan 15, 2011
Incident date: Dec 20, 2010
I HAVE BEEN HAVING PROBLEMS WITH MY HEATER SINCE THE TIME I BOUGHT MY CAR. I CURRENTLY OWN A 2007 MITSUBISHI OUTLANDER. THE PROBLEM I AM HAVING DEALS WITH THE POOR INSIDE HEATING OF MY VEHICLE. FOR EXAMPLE, ONCE MY VEHICLE IS WARMED UP AND I AM DRIVING ALONG THE ROAD, I AM ABLE TO FEEL VERY HOT AIR COME OUT OF THE VENTS. HOWEVER, ANYTIME I STOP SOMEWHERE SUCH AS AT A RED LIGHT OR STOP SIGN, THE HE... Read more
MITSUBISHI
GALANT
(2006) — ELECTRICAL SYSTEM
Jan 12, 2011
Incident date: Dec 1, 2010
TL*THE CONTACT OWNS A 2006 MITSUBISHI GALANT. WHILE THE VEHICLE WAS PARKED, THE CONTACT INSERTED THE KEY TO TURN ON THE IGNITION WHEN THE KEY BROKE OFF OF THE KEY FOB. THE DEALER WAS CONTACTED WHO STATED THERE WAS A FEE TO REPLACE THE KEY. THE KEY WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
MITSUBISHI
MONTERO SPORT
(2000) — STEERING
Jan 12, 2011
Incident date: Jan 9, 2011
WHILE LEAVING A PARKING LOT. LOST STEERING CAPABILITY. DURING TROUBLESHOOTING FOUND THE DRIVERS SIDE OUTER TIE ROD HAD SEPARATED FROM THE ADJUST TUBE. BOTH LOCK NUTS WERE TIGHT AND IN THE ORIGINAL POSITIONS AND THE ADJUST TUBE AND INNER TIE ROD WERE TIGHT. THREADS OF THE TIE ROD DID NOT APPEAR TO BE STRIPPED BUT THE ADJUST TUBE WOULD NOT TIGHTEN TO THE OUTER TIE ROD LOCK NUT. THIS IS THE FIRST AND... Read more
MITSUBISHI
LANCER
(2003) — VISIBILITY
Jan 11, 2011
Incident date: Mar 1, 2010
MY DAUGHTER'S 2003 MITSUBISHI LANCER ES NO LONGER PROVIDES HEAT. AS IN MANY OTHER CASES, THE KNOB HAS BROKEN OFF!! WHY IS THIS NOT THE SUBJECT OF A RECALL? SHE HAS NO HEAT, IT'S WINTER, AND SHE HAS NO MEANS TO DEFROST HER WINDSHIELD. FOR A WHILE SHE WAS ABLE TO TURN THE MECHANISM USING NEEDLE-NOSED PLIERS. NOW, EVEN THAT DOESN'T WORK AND SHE HAS NO HEAT, NO MEANS TO DEFROST HER WINDSHIELD AND W... Read more
MITSUBISHI
ENDEAVOR
(2004) — SUSPENSION:REAR
Jan 11, 2011
Incident date: Dec 1, 2010
BROKEN REAR CONTROL ARMS ON A 2004 MITSUBISHI ENDEAVOR CAUSED EXTREME FISHTAILING ON EVEN SLIGHT SNOWFALL. OUR MECHANIC SAID THAT HE HAS SEEN THIS OFTEN ON MITSUBISHI ENDEAVORS. *TR
MITSUBISHI
MONTERO
(1994) — AIR BAGS:FRONTAL
Jan 11, 2011
Incident date: Oct 8, 2010
TL*THE CONTACT OWNED A 1994 MITSUBISHI MONTERO. THE CONTACT STATED THAT WHEN SHE STOPPED AT A RED LIGHT A VEHICLE CRASHED INTO THE REAR END HER VEHICLE. THE CRASH CAUSED HER TO CRASH INTO A VEHICLE IN FRONT OF HER. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HER HEAD BUT WAS UNABLE TO GIVE SPECIFIC DETAILS REGARDING THE HEAD INJURY. THE CONTACT WAS TAKEN TO THE HOSPITAL... Read more
Crash
1 injured
MITSUBISHI
GALANT
(2007) — AIR BAGS
Jan 9, 2011
Incident date: Dec 8, 2010
I WAS IN A FRONT END COLLISION IN MY 2007 MITSUBISHI GALANT AND MY AIR BAGS DID NOT DEPLOY. WHEN THE CAR WAS FIXED THEY COULD NOT EXPLAIN WHY MY AIR BAGS DID NOT DEPLOY OR THAT WAS NOT HIT IN THE CORRECT SPOT. *TR
Crash
1 injured