Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 14,474 complaints for MITSUBISHI
MITSUBISHI
ECLIPSE
(1999) - SUSPENSION
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more
MITSUBISHI
ECLIPSE
(1999) - STEERING
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more
MITSUBISHI
ECLIPSE
(1999) - WHEELS
Sep 2, 2012
Incident date: Apr 26, 2010
APRIL 2010 WHILE DRIVING MY VEHICLE A 1999 MITSUBISHI ECLIPSE RS HATCHBACK AT APPROXIMATELY 20 MILES PER HOUR, THE 1999 MITSUBISHI ECLIPSE RS HATCHBACK SUDDENLY LOSS CONTROL AND CRASHED ONTO THE ROADWAY. I HEARD A LOUD NOISE AND THE CAR INSTANTLY LOSS USE OF CONTROL IN STEERING AND THE CAR PROCEEDED TO LEAVE THE ROAD ONTO A GRASSY MEDIAN TO MY LEFT SIDE. I DISCOVERED THE FRONT CONTROL ARM WAS LYI... Read more
MITSUBISHI
ECLIPSE
(2007) - STRUCTURE:BODY
Aug 31, 2012
Incident date: Jul 31, 2012
TL* THE CONTACT OWNS A 2007 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE COVER OF THE DASH BOARD WAS LIFTING EXPOSING THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 77,000.
MITSUBISHI
LANCER
(2003) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Aug 30, 2012
Incident date: Apr 28, 2012
PURCHASED VEHICLE BRAND NEW JULY 2003. HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U.S. EXPERIENCES FREEZING TEMPERATURES T... Read more
MITSUBISHI
LANCER
(2003) - VISIBILITY/WIPER
Aug 30, 2012
Incident date: Apr 28, 2012
PURCHASED VEHICLE BRAND NEW JULY 2003. HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U.S. EXPERIENCES FREEZING TEMPERATURES T... Read more
MITSUBISHI
MONTERO SPORT
(2003) - ENGINE
Aug 30, 2012
Incident date: Aug 29, 2012
I JUST PICKED UP MY SON'S VEHICLE FROM THE SERVICE GARAGE WHERE I HAD JUST HAD NEW BRAKES AND ROTORS INSTALLED FOR HIM. I WAS ON THE WAY TO MEET MY HUSBAND AT THE GROCERY STORE BUT NEEDED TO DROP OFF SOME LETTERS AT THE OUTDOOR MAIL BOX AT THE POST OFFICE WHICH WAS < 1/4 MILE FROM THE SERVICE GARAGE. AS I PULLED UP TO THE POST OFFICE DROP BOX, I HAD MY FOOT ON THE BRAKE AND WAS GOING JUST A FEW M... Read more
MITSUBISHI
MONTERO SPORT
(2003) - SERVICE BRAKES
Aug 30, 2012
Incident date: Aug 29, 2012
I JUST PICKED UP MY SON'S VEHICLE FROM THE SERVICE GARAGE WHERE I HAD JUST HAD NEW BRAKES AND ROTORS INSTALLED FOR HIM. I WAS ON THE WAY TO MEET MY HUSBAND AT THE GROCERY STORE BUT NEEDED TO DROP OFF SOME LETTERS AT THE OUTDOOR MAIL BOX AT THE POST OFFICE WHICH WAS < 1/4 MILE FROM THE SERVICE GARAGE. AS I PULLED UP TO THE POST OFFICE DROP BOX, I HAD MY FOOT ON THE BRAKE AND WAS GOING JUST A FEW M... Read more
MITSUBISHI
OUTLANDER
(2005) - POWER TRAIN
Aug 29, 2012
Incident date: Aug 11, 2012
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. IN ADDITION, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED THAT LOCATED THE FAILURE AT THE ACCELERATOR PEDAL POSITION SENSOR. THE LOCAL MECHANIC INSTALLED A MANIFOLD ABSOLUTE PRESSURE SENSOR TO THE... Read more
MITSUBISHI
OUTLANDER
(2005) - ENGINE
Aug 29, 2012
Incident date: Aug 11, 2012
TL* THE CONTACT OWNS A 2005 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. IN ADDITION, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED THAT LOCATED THE FAILURE AT THE ACCELERATOR PEDAL POSITION SENSOR. THE LOCAL MECHANIC INSTALLED A MANIFOLD ABSOLUTE PRESSURE SENSOR TO THE... Read more
MITSUBISHI
MONTERO
(2001) - ELECTRICAL SYSTEM
Aug 29, 2012
Incident date: Feb 2, 2012
AS THE CAR WAS SITTING IN THE DRIVEWAY IN THE MIDDLE OF THE NIGHT, THE HORN STARTED GOING OFF W/OUT ANY OPERATOR IN THE CAR. THE CAR REMAINED LOCKED AND NO ONE WAS AROUND. HAD TO REMOVE THE FUSE TO THE HORN, HOWEVER, UPON PUTTING THE FUSE BACK IN THE HORN CONTINUES TO GO OFF RANDOMLY IN THE MIDDLE OF THE NIGHT IN A CONTINUOUS HONK AS IF SOMEONE IS LAYING ON THE HORN. *TR
MITSUBISHI
EXPO LRV
(1992) - SEAT BELTS
Aug 29, 2012
Incident date: Aug 12, 2012
DRIVER'S SEAT BELT RAIL ASSEMBLY BROKE. I TOOK IT TO SEVERAL MECHANICS. GLENDALE, CA DEALER SAID THE PARTS ARE OBSOLETE. C & C COLLISION IN PASADENA ON 8/23/2012 WAS ABLE TO MAKE IT SAFE BY DISENGAGING THE CABLE/MOTOR MECHANISM. THANK YOU, NHTSA, FOR CONTACTING MITSUBISHI ON MY BEHALF, TO GET IT REPAIRED PROPERLY. PLEASE SEE EMAILS BELOW: EMAILS: SENT: 8/29/2012 SUBJ: RE: DESPERATE W... Read more
MITSUBISHI
MONTERO
(2002) - SERVICE BRAKES
Aug 24, 2012
Incident date: Jan 13, 2012
LOUD NOISE FRONT DRIVER SIDE DASHBOARD CHIRPING AND VIBRATING . WHEN I APPLIED BRAKES IT WAS LIKE U HAD NO BRAKES I APPLIED IT AGAIN N THE PEDAL WENT ALL THE WAY DOWN AT THE SAME TIME THERE WAS A CLICKING NOISE COMING FROM DASH BOARD I TRIED TO STOP THE CAR AFTER SEVERAL ATTEMPTS I WAS ABLE TO PULL OVER HITTING THE SIDE RAIL OF THE FREEWAY . AT THE MOMENT THE ABS LIGHTS CAME IN TURN THE CAR OFF ON... Read more
Crash
MITSUBISHI
ENDEAVOR
(2004) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Aug 22, 2012
Incident date: Jun 1, 2010
THE H-VAC SYSTEM DOES NOT WORK. WHEN AIR CONDITIONING IS USED WATER SEEPS INTO THE FLOORBOARD AND COMPLETELY SOAKS THE FLOOR AND MAT, WHICH CREATES A VERY RANK ODOR. TO CORRECT THIS PROBLEM IT WILL COST THE CONSUMER APPROXIMATELY $800.00. THIS IS CLEARLY AN ENGINEER DEFECT/FLAW. WE WERE TOLD BY AN MITSUBISHI SERVICE REP THAT THE FOLLOWING YEAR (2005) IT WAS CORRECTED. OBVIOUSLY MITSUBISHI WAS A... Read more
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE
Aug 22, 2012
Incident date: Jun 1, 2010
THE H-VAC SYSTEM DOES NOT WORK. WHEN AIR CONDITIONING IS USED WATER SEEPS INTO THE FLOORBOARD AND COMPLETELY SOAKS THE FLOOR AND MAT, WHICH CREATES A VERY RANK ODOR. TO CORRECT THIS PROBLEM IT WILL COST THE CONSUMER APPROXIMATELY $800.00. THIS IS CLEARLY AN ENGINEER DEFECT/FLAW. WE WERE TOLD BY AN MITSUBISHI SERVICE REP THAT THE FOLLOWING YEAR (2005) IT WAS CORRECTED. OBVIOUSLY MITSUBISHI WAS A... Read more
MITSUBISHI
ECLIPSE
(1999) - SUSPENSION
Aug 21, 2012
Incident date: Aug 15, 2009
TL* THE CONTACT OWNS A 1999 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD BANG UNDER THE VEHICLE. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THAT THE LOWER CONTROL ARM WAS DETACHED FROM THE VEHICLE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE... Read more
MITSUBISHI
OUTLANDER
(2009) - VISIBILITY:SUN/MOON ROOF ASSEMBLY
Aug 20, 2012
Incident date: Aug 13, 2012
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THEN THE SUN ROOF GLASS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 48,236. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS
MITSUBISHI
ENDEAVOR
(2005) - STRUCTURE
Aug 18, 2012
Incident date: Aug 18, 2012
THE REAR TRUNK LATCH FAILS TO UNLOCK. I CANNOT OPEN EITHER THE GLASS OR THE TRUNK. HAVE TO USE THE MANUAL RELEASE FROM INSIDE TO OPEN. *TR
MITSUBISHI
ENDEAVOR
(2005) - LATCHES/LOCKS/LINKAGES
Aug 18, 2012
Incident date: Aug 18, 2012
THE REAR TRUNK LATCH FAILS TO UNLOCK. I CANNOT OPEN EITHER THE GLASS OR THE TRUNK. HAVE TO USE THE MANUAL RELEASE FROM INSIDE TO OPEN. *TR
MITSUBISHI
OUTLANDER
(2010) - SERVICE BRAKES
Aug 17, 2012
Incident date: Aug 8, 2012
MY RIGHT REAR WHEEL KEPT MAKING A NOISE. SO I PULLED OFF THE WHEEL TO SEE THE BRAKE PAD WAS ALMOST COMPLETELY GONE. I HAD THEM REPLACED AN THE MECHANIC SAID THE CALIPER WAS STICKING HE ALSO SAID IT SHOULD BE COVERED BY WARRANTY. UPON TAKING IT TO THE DEALER, THEY SAID IT IS NOT COVERED BECAUSE I HAD THE PADS CHANGED EVEN THOUGH IT WAS OCCURRING BEFORE WITH THE ORIGINAL PADS. MITSUBISHI WARRANTY ... Read more
MITSUBISHI
MONTERO
(2001) - ENGINE
Aug 16, 2012
Incident date: Aug 4, 2011
SAME HAPPENED TO MY CAR. *TR
MITSUBISHI
GALANT
(2004) - STRUCTURE:BODY
Aug 8, 2012
Incident date: Apr 3, 2012
THE DRIVER SIDE DOOR PANEL GETS CAUGHT ON THE B PILLAR ALMOST EVERY TIME THE DOOR IS CLOSED MAKING IT NEAR IMPOSSIBLE TO OPEN. ALSO A FEW WEEKS AFTER THIS STARTED HAPPENING THE WINDOW STARTED TO STICK IN THE DOWN POSITION ONLY GOING UP AFTER BEATING ON THE INSIDE OF THE DOOR . *TR
MITSUBISHI
GALANT
(2003) - SUSPENSION
Aug 6, 2012
Incident date: Aug 5, 2012
THE DRIVER AND PASSENGER LEFT /RIGHT FRONT SIDE TIRES ARE DISFUNCTIONAL WHEN I TURN THE STEERING WHEEL THE LEFT AND RIGHT SIDE I HERE THE BEARINGS POPPING AND THE TIRES ALSO DIS FUNCTIONAL AND THE THIS CAR IS BURNING A LOT OF OIL THE DEALER SHIP WHERE I'M BUYING IT FROM SAID EVERYTHING WAS WORKING FINE THE CAR WAS WELL TAKING CARE OF THE BELT ON THE CAR IS CRACKED IT HASN'T HAD A TUNE UP AT ALL TH... Read more
MITSUBISHI
GALANT
(2003) - SERVICE BRAKES
Aug 6, 2012
Incident date: Aug 5, 2012
THE DRIVER AND PASSENGER LEFT /RIGHT FRONT SIDE TIRES ARE DISFUNCTIONAL WHEN I TURN THE STEERING WHEEL THE LEFT AND RIGHT SIDE I HERE THE BEARINGS POPPING AND THE TIRES ALSO DIS FUNCTIONAL AND THE THIS CAR IS BURNING A LOT OF OIL THE DEALER SHIP WHERE I'M BUYING IT FROM SAID EVERYTHING WAS WORKING FINE THE CAR WAS WELL TAKING CARE OF THE BELT ON THE CAR IS CRACKED IT HASN'T HAD A TUNE UP AT ALL TH... Read more
MITSUBISHI
LANCER
(2009) - SERVICE BRAKES, HYDRAULIC
Aug 6, 2012
Incident date: Jun 1, 2012
I WAS DRIVING HIGHWAY SPEED WHEN THERE WAS A WEIRD NOISE AND MY ABS LIGHT CAME ON. I HAD TO RUN AN ERRAND AND WHEN I GOT BACK IN THE CAR, MY SERVICE ENGINE LIGHT WAS ON. I HAD MY STATE EMISSIONS TEST AND IN TURNED FAILED BECAUSE THE SERVICE ENGINE LIGHT IS ON. I TOOK THE CAR TO THE DEALERSHIP AND IT WAS DETERMINED THAT THE REAR SPEED SENSOR MALFUNCTIONS WHICH HAS IN TURN CAUSED MY ABS LIGHT AND... Read more
MITSUBISHI
ECLIPSE
(2006) - SERVICE BRAKES
Aug 3, 2012
Incident date: Aug 2, 2012
TL* THE CONTACT OWNS A 2006 MITSUBISHI ECLIPSE. THE CONTACT WAS DRIVING 45 MPH AND APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR A REPAIR SHOP FOR INSPECTION. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER PRIOR TO THE MOST RECENT FAILURE AND WAS ADVIS... Read more
MITSUBISHI
LANCER RALIART
(2010) - FUEL SYSTEM, GASOLINE
Jul 23, 2012
Incident date: May 14, 2012
TL* THE CONTACT OWNS A 2010 MITSUBISHI LANCER. THE CONTACT STATED THAT A SMELL OF FUEL EMITTED THROUGH THE VENTS AFTER DRIVING FOR APPROXIMATELY TWENTY MINUTES. THE SMELL BECAME MORE PROFOUND WHEN THE AIR CONDITIONER WAS TURNED ON. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE WEATHER WAS HOT. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURREN... Read more
MITSUBISHI
RAIDER
(2006) - ENGINE
Jul 22, 2012
Incident date: May 3, 2011
1.THE CAR STOP ENGINE SUDDENLY ON THE FREEWAY 5 SOUTH NEAR CULVER EXIT. 2. IT STOPPED GARDEN GROVE BLVD AND ECULID ST IN GARDEN GROVE CITY CA ABOUT FEW MONTH LATER WHEN I TRIED TO MAKE LEFT TURN, THE ENGINE STOPPED. 3. IT STOP AGAIN ON 22 FWY . 4. ONE MORE STOPPED NEAR 55 FWY AND DYER AVE, ENGINE TOTALLY STOPPED, BUT I COULD START AND DRIVE AFTER THESE INCIDENTS. THE OTHER PROBLEM IS TH... Read more
MITSUBISHI
LANCER
(2010) - FUEL/PROPULSION SYSTEM
Jul 21, 2012
Incident date: Jul 21, 2012
WHILE DRIVING HOME IN 100 DEGREE WEATHER WITH A 3/4 FULL GAS TANK THERE WAS SUDDENLY A STRONG FUEL SMELL COMING FROM THE FRONT AIR CONDITIONING VENTS. THE A/C SYSTEM WAS IN RECIRCULATE MODE. THE SMELL WAS SO STRONG THAT I STARTED TO GET DIZZY. I OPENED ALL THE WINDOWS AND PULLED OVER AT MY FIRST CHANCE TO LOOK FOR A LEAK. I DID NOT FIND ANY LEAKS IN THE ENGINE BAY OR UNDERNEATH THE CAR. I WAS ALMO... Read more
MITSUBISHI
ECLIPSE
(1991) - POWER TRAIN
Jul 20, 2012
Incident date: Jul 17, 2012
TL* THE CONTACT OWNS A 1991 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING 68 MPH, HE HEARD A LOUD NOISE. HE PULLED OVER ON THE SIDE OF THE ROAD WHEN HE NOTICED SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER ADVISED THAT THEY NEEDED TO HAVE THE TRANSFER CASE AND THE TRANSMISSION REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CO... Read more
Fire
MITSUBISHI
ECLIPSE
(2008) - ELECTRICAL SYSTEM
Jul 19, 2012
Incident date: Aug 21, 2011
MY CAR SUDDENLY STOPPED STARTING. I THOUGHT IT WAS THE BATTERY SO I HAD THAT REPLACED, BUT UPON FURTHER INSPECTION IT WAS DISCOVERED THAT MY STARTER HAD GONE BAD. I HAD THE STARTER REPLACED IN AUGUST OF 2011 (THAT'S TOO SOON FOR A 2008). ON JULY 16, 2012 I HAD TO HAVE ANOTHER BRAND NEW STARTER INSTALLED IN MY ECLIPSE. TWO BRAND NEW STARTERS IN LESS THAN A YEAR IS UNACCEPTABLE AND IT MAKES IT W... Read more
MITSUBISHI
GALANT
(2004) - FUEL/PROPULSION SYSTEM
Jul 18, 2012
Incident date: Jul 2, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPILLED OUT FROM THE FILLER NECK. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS COVERING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.
MITSUBISHI
ENDEAVOR
(2004) - AIR BAGS
Jul 17, 2012
Incident date: Mar 16, 2012
TL* THE CONTACT OWNED A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE SWERVED TO AVOID A DEER AND LOST CONTROL OF HER VEHICLE. AS A RESULT, SHE CRASHED INTO SEVERAL TREES AND THE VEHICLE FLIPPED SEVERAL TIMES. THE VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS SEVERELY INJURED AND SUFFERED COLLAPSED LUNGS, BROKEN RIBS, A BROKEN PELVIS, A BROKEN ... Read more
Crash
1 injured
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE:BODY
Jul 13, 2012
Incident date: Mar 13, 2012
TL* THE CONTACT OWNS A 2004 MITSUBISHI ENDEAVOR, THE CONTACT STATED THAT AS HE STARTED THE VEHICLE, THERE WAS A MOLDY SMELL AND HE NOTICED THAT THE DRIVER'S SIDE FLOORBOARD WAS COMPLETELY SOAKED WITH WATER. THE WATER WAS COMING FROM UNDER THE FLOORBOARD FROM THE A/C UNIT DUE TO IMPROPER DRAINAGE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THEY WOULD HAVE TO PULL THE AC UNIT AWAY FROM THE... Read more
MITSUBISHI
OUTLANDER
(2008) - EXTERIOR LIGHTING
Jul 13, 2012
Incident date: Jul 19, 2011
THIS VEHICLE WAS RECALLED IN 2009 FOR A FAILURE OF THE SWITCH WHICH ACTIVATES THE BRAKE LAMPS. MITSUBISHI RECORDS INDICATE THAT WE HAD THE SWITCH REPLACED IN MARCH, 2009, ALONG WITH ANOTHER RECALL ITEM. HOWEVER, THROUGHOUT THE FIRST HALF OF 2011, MY WIFE AND I HAD PROBLEMS GETTING THE CAR TO COME OUT OF 'PARK', AND WITH THE TRACTION CONTROL COMPUTER INDICATING MALFUNCTIONS. ON THE WAY TO THE DE... Read more
MITSUBISHI
OUTLANDER
(2008) - SERVICE BRAKES
Jul 13, 2012
Incident date: Jul 19, 2011
THIS VEHICLE WAS RECALLED IN 2009 FOR A FAILURE OF THE SWITCH WHICH ACTIVATES THE BRAKE LAMPS. MITSUBISHI RECORDS INDICATE THAT WE HAD THE SWITCH REPLACED IN MARCH, 2009, ALONG WITH ANOTHER RECALL ITEM. HOWEVER, THROUGHOUT THE FIRST HALF OF 2011, MY WIFE AND I HAD PROBLEMS GETTING THE CAR TO COME OUT OF 'PARK', AND WITH THE TRACTION CONTROL COMPUTER INDICATING MALFUNCTIONS. ON THE WAY TO THE DE... Read more
MITSUBISHI
ENDEAVOR
(2004) - AIR BAGS
Jul 12, 2012
Incident date: Jun 20, 2012
TL* THE CONTACT OWNED A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT WHILE STOPPED AT AN INTERSECTION, A HEAVY TRUCK CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT HOLD THE CONTACT IN PLACE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED AND SHE SUFFERED INJURIES TO HER HEAD, NECK AND OTHER PARTS OF HER BODY. THERE WAS A POLICE R... Read more
Crash
1 injured
MITSUBISHI
ENDEAVOR
(2004) - SEAT BELTS
Jul 12, 2012
Incident date: Jun 20, 2012
TL* THE CONTACT OWNED A 2004 MITSUBISHI ENDEAVOR. THE CONTACT STATED THAT WHILE STOPPED AT AN INTERSECTION, A HEAVY TRUCK CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT HOLD THE CONTACT IN PLACE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED AND SHE SUFFERED INJURIES TO HER HEAD, NECK AND OTHER PARTS OF HER BODY. THERE WAS A POLICE R... Read more
Crash
1 injured
MITSUBISHI
MONTERO SPORT
(2001) - ELECTRICAL SYSTEM
Jul 10, 2012
Incident date: Jun 25, 2012
TL* THE CONTACT OWNS A 2001 MITSUBISHI MONTERO SPORT. THE CONTACT STATED THAT WHILE DRIVING, HE ATTEMPTED TO SOUND THE HORN BUT IT WOULD NOT FUNCTION. THE VEHICLE ALSO STALLED. THE BRAKE WARNING LIGHT, SRS AIR BAG WARNING LIGHT, AND CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD TO JUMPSTART THE VEHICLE IN ORDER TO BEG... Read more
MITSUBISHI
LANCER EVO
(2008) - POWER TRAIN
Jul 9, 2012
Incident date: Jul 6, 2012
AT 72,000 MILES I WAS EXPERIENCING ISSUES THAT HAD TO DO WITH THE IDLING OF MY CAR. AT STOPLIGHTS IT WOULD DIE UNEXPECTEDLY AND/OR JUST IDLE EXTREMELY ROUGH AS THE RPM'S WOULD LOWER. I TOOK IT IN TO GET IT REPAIRED AND IT WAS DIAGNOSED (BY MITSUBISHI) AS A TIMING BELT THAT WAS STRETCHED. I LOOKED ONLINE AN FOUND SCORES OF 2008 EVO'S WHO HAVE EXPERIENCED SIMILAR ISSUES RIGHT AROUND THE SAME TIMEFR... Read more
MITSUBISHI
LANCER
(2004) - ELECTRICAL SYSTEM
Jul 7, 2012
Incident date: Jun 24, 2012
JUST LEFT A AUTO CAR WASH AND WITHIN ABOUT TWO MINUTES SMOKE RISES FROM THE CENTER FLOOR CONSOLE. I PULLED INTO A NEARBY GAS STATION ABOUT A BLOCK AWAY. PARKED AWAY FROM THE PUMPS. DEMANDED A FIRE EXTINGUISHER FROM THE ATTENDANT. RETURNED TO THE CAR AS FLAMES JUST STARTED TO ERUPT FROM THE CONSOLE . THE DRY CHEMICAL EXTINGUISHER MADE QUICK WORK OF THE FIRE. I DON'T THINK BETWEEN THE SMELL & SIGHT... Read more
Fire
MITSUBISHI
LANCER
(2004) - POWER TRAIN
Jul 7, 2012
Incident date: Jun 24, 2012
JUST LEFT A AUTO CAR WASH AND WITHIN ABOUT TWO MINUTES SMOKE RISES FROM THE CENTER FLOOR CONSOLE. I PULLED INTO A NEARBY GAS STATION ABOUT A BLOCK AWAY. PARKED AWAY FROM THE PUMPS. DEMANDED A FIRE EXTINGUISHER FROM THE ATTENDANT. RETURNED TO THE CAR AS FLAMES JUST STARTED TO ERUPT FROM THE CONSOLE . THE DRY CHEMICAL EXTINGUISHER MADE QUICK WORK OF THE FIRE. I DON'T THINK BETWEEN THE SMELL & SIGHT... Read more
Fire
MITSUBISHI
LANCER
(2004) - STRUCTURE:BODY
Jul 7, 2012
Incident date: Jun 24, 2012
JUST LEFT A AUTO CAR WASH AND WITHIN ABOUT TWO MINUTES SMOKE RISES FROM THE CENTER FLOOR CONSOLE. I PULLED INTO A NEARBY GAS STATION ABOUT A BLOCK AWAY. PARKED AWAY FROM THE PUMPS. DEMANDED A FIRE EXTINGUISHER FROM THE ATTENDANT. RETURNED TO THE CAR AS FLAMES JUST STARTED TO ERUPT FROM THE CONSOLE . THE DRY CHEMICAL EXTINGUISHER MADE QUICK WORK OF THE FIRE. I DON'T THINK BETWEEN THE SMELL & SIGHT... Read more
Fire
MITSUBISHI
GALANT
(2006) - WHEELS
Jul 5, 2012
Incident date: May 12, 2009
THE WHEEL COVERS ON MY CAR FLEW OFF RANDOM TIMES GOING DOWN THE INTERSTATE. TIRES WERE IN GOOD CONDITION BUT IT SEEMS THAT ANYTIME I WENT OVER 70MPH I WOULD LOSE A HUBCAP. THIS COULD CAUSE AN ACCIDENT OR CAR DAMAGE. HEADLINER IN BACK WINDOW HAS STARTED TO COME DOWN BLOCKING REAR VIEW. THE DASHBOARD PASSENGER SIDE HAS COME LOOSE FROM BEHIND GLOVE BOX. THIS HOUSES THE AIR BAG COULD PREVENT PR... Read more
MITSUBISHI
GALANT
(2006) - STRUCTURE
Jul 5, 2012
Incident date: May 12, 2009
THE WHEEL COVERS ON MY CAR FLEW OFF RANDOM TIMES GOING DOWN THE INTERSTATE. TIRES WERE IN GOOD CONDITION BUT IT SEEMS THAT ANYTIME I WENT OVER 70MPH I WOULD LOSE A HUBCAP. THIS COULD CAUSE AN ACCIDENT OR CAR DAMAGE. HEADLINER IN BACK WINDOW HAS STARTED TO COME DOWN BLOCKING REAR VIEW. THE DASHBOARD PASSENGER SIDE HAS COME LOOSE FROM BEHIND GLOVE BOX. THIS HOUSES THE AIR BAG COULD PREVENT PR... Read more
MITSUBISHI
GALANT
(2006) - VISIBILITY
Jul 5, 2012
Incident date: May 12, 2009
THE WHEEL COVERS ON MY CAR FLEW OFF RANDOM TIMES GOING DOWN THE INTERSTATE. TIRES WERE IN GOOD CONDITION BUT IT SEEMS THAT ANYTIME I WENT OVER 70MPH I WOULD LOSE A HUBCAP. THIS COULD CAUSE AN ACCIDENT OR CAR DAMAGE. HEADLINER IN BACK WINDOW HAS STARTED TO COME DOWN BLOCKING REAR VIEW. THE DASHBOARD PASSENGER SIDE HAS COME LOOSE FROM BEHIND GLOVE BOX. THIS HOUSES THE AIR BAG COULD PREVENT PR... Read more
MITSUBISHI
LANCER
(2008) - FUEL/PROPULSION SYSTEM
Jul 4, 2012
Incident date: Jul 21, 2011
SOMETIMES WHILE DRIVING THERE IS A STRONG SMELL OF FUEL. THE SMELL IS STRONG ENOUGH TO MAKE ANY PERSON IN VEHICLE LIGHTHEADED AND HAVE A HEADACHE. EVEN AFTER TURNING OFF A/C AND ROLLING DOWN WINDOWS YOU CAN STILL SMELL THE FUMES. TOOK TO DEALERSHIP AND WAS TOLD IT WAS COMPENSATION. *JS
MITSUBISHI
ENDEAVOR
(2004) - STRUCTURE
Jun 29, 2012
Incident date: Jun 22, 2012
BOUGHT THIS 2004 MITSUBISHI ENDEAVOR USED WITH 64K MILES IN JANUARY. STARTED USING THE AIR THIS SUMMER AND NOTICED DRIVER'S SIDE FLOOR IS SOAKING WET AFTER EACH USE. FOUND ONLINE THAT MULTIPLE PEOPLE ARE HAVING THIS SAME ISSUE. CALLED THE DEALERSHIP AND THEY CONFIRMED THAT MITSUBISHI IS AWARE OF IT AND HAVE PUT TOGETHER A FIX BETWEEN $220-$350 BUT THERE IS NO RE-CALL. I WAS TOLD THE PROBLEM IS... Read more
MITSUBISHI
ENDEAVOR
(2004) - ENGINE AND ENGINE COOLING
Jun 29, 2012
Incident date: Jun 22, 2012
BOUGHT THIS 2004 MITSUBISHI ENDEAVOR USED WITH 64K MILES IN JANUARY. STARTED USING THE AIR THIS SUMMER AND NOTICED DRIVER'S SIDE FLOOR IS SOAKING WET AFTER EACH USE. FOUND ONLINE THAT MULTIPLE PEOPLE ARE HAVING THIS SAME ISSUE. CALLED THE DEALERSHIP AND THEY CONFIRMED THAT MITSUBISHI IS AWARE OF IT AND HAVE PUT TOGETHER A FIX BETWEEN $220-$350 BUT THERE IS NO RE-CALL. I WAS TOLD THE PROBLEM IS... Read more
MITSUBISHI
LANCER
(2005) - VEHICLE SPEED CONTROL
Jun 29, 2012
Incident date: Jun 29, 2012
TL* THE CONTACT OWNS A 2005 MITSUBISHI LANCER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE NOTICES THAT THE VEHICLE WAS ACCELERATING INDEPENDENTLY. THE CONTACT WAS ABLE TO SLOW DOWN THE VEHICLE BY UTILIZING THE EMERGENCY BRAKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 131,883.