Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Oct 15, 2010
UNABLE TO OPEN THE DRIVER'S DOOR FROM THE INSIDE; IMMEDIATE FAILURE. AT ABOUT 36,000 MILES AND AGAIN AT 60,000 MILES, THE DRIVER'S DOOR COULD ONLY BE OPENED BY PULLING ON THE INSIDE DOOR HANDLE MULTIPLE TIMES OR OPENING THE WINDOW & USING THE OUTSIDE HANDLE. THE ISSUE APPEARS TO BE A CABLE THAT COMES OFF A PULLEY IN THE OPENING MECHANISM. THE DEALER REPLACED THE CABLE IN ITS PROPER POSITION... Read more
Incident date: Apr 15, 2010
LOSS OF POWER STEERING ASSIST WHILE DRIVING MAKING IT DIFFICULT TO STEER THE CAR. AT TIMES, THERE WOULD BE NO POWER STEERING ASSIST; RESTARTING THE CAR WOULD SOLVE THE ISSUE. ULTIMATELY, THE ISSUE APPEARED TO BE A BUILT-IN ELECTRICAL RELAY IN THE ELECTRIC POWER STEERING PUMP THAT STICKS. ONLY REPLACEMENT OPTION WAS TO REPLACE THE ENTIRE PUMP. *TT
Incident date: Jul 11, 2011
POWER STEERING ABRUPTLY FAILED IN RUSH HOUR TRAFFIC. WAS FORTUNATELY ABLE TO GET VEHICLE TO THE SHOP FOR REPAIR WITHOUT FURTHER INCIDENT. POWER STEERING FAILURES ARE UNFORTUNATELY ALMOST GUARANTEED IN MY YEAR AND MAKE VEHICLE. THE INDEPENDENT MECHANIC SAID THAT THIS IS A VERY COMMON COMPLAINT AND MINI USA HAS EVEN REDESIGNED THE POWER STEERING PUMP DUE TO THE HIGH FAILURE RATE, AND ALSO RECOMMEN... Read more
Incident date: Jul 7, 2011
I AM WRITING TO COMPLAIN ABOUT MY 2004 MINI COOPER S POWER STEERING PUMP FAILURE. I HAVE DONE HOURS OF RESEARCH ON THE INTERNET AND HAVE CONTACTED HALF A DOZEN MINI DEALERSHIPS TO FIND OUT, THIS IS A RECURRING PROBLEM (ON 2001-2005 MODELS) AND CAN BE VERY DANGEROUS. THERE IS NO WARNING (CHECK ENGINE LIGHT) WHEN THIS PART GOES DEFECTIVE, SO BASICALLY WHILE DRIVING THE POWER STEERING JUST SHUTS OFF ... Read more
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Jul 13, 2011
Incident date: Jul 8, 2011
WHEN SOMEONE IS SITTING IN THE SEAT. ALSO, THE LIGHT WHICH INDICATES THE PASSENGER SIDE AIRBAG IS OFF COMES ON WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. I USED THE SAME WRITE-UP ON A PREVIOUS COMPLAINT AS THE SYMPTOMS ARE ACCURATE FOR MY 2005 MINI COOPER S CONVERTIBLE, WITH APPROXIMATELY 72,000 MILES. *TR
Incident date: Jul 4, 2011
POWER STEERING IS INTERMITTENT MAKING CAR DIFFICULT TO CONTROL. I'M THE SECOND OWNER OF CAR. FIRST FAILURE OCCURRED AT APPROXIMATELY 85,000 MILES.
MINI
COOPER CLUBMAN
(2009) - STEERING
Jul 11, 2011
Incident date: Jul 5, 2011
ON MY 2009 MINI COOPER CLUBMAN WITH AUTOMATIC TRANSMISSION, THE POWER STEERING FAILED. OUR TEENAGER WAS PRIACTICING PARALLEL PARKING FOR ABOUT 15 MINUTES ON A HOT DAY. AFTER IT FAILED, WE TURNED OFF THE CAR. TWO HOURS LATER WHEN WE RESTARTED THE CAR IT WAS FUNCTIONING AGAIN. THE DEALER, SAYS THEY CANNOT DO ANYTHING UNLESS THEY CAN REPRODUCE THE PROBLEM, WHICH THEY HAVE NOT. INFORMATION REDACTED ... Read more
Incident date: Jul 8, 2011
SUDDEN LOSS OF STEERING DUE TO THE FAILURE OF THE POWER STEERING PUMP WHEN EXITING HIGHWAY. FORTUNATELY, I HAD ENOUGH STRENGTH TO STAY WITHIN THE CURVE OF THE OFF RAMP WHILE BRAKING TO A STOP. MY WIFE WOULD NOT HAVE HAD THE STRENGTH TO KEEP THE AUTO FROM GOING OFF THE RAMP.
Incident date: Jul 7, 2011
I WAS DRIVING ON I-65 AT 62 MPH. RIGHT AS I APPROACHED THE ON RAMP TO I-265, THE POWER STEERING FAILED. I ALMOST DID NOT GET THE WHEEL TURNED IN TIME TO MAKE THE CURVE. I HAD NO WARNING. *TR
Incident date: Jul 5, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH THE POWER STEERING WAS LOST AND THE WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE ... Read more
Incident date: Jun 10, 2011
POWER STEERING COOLING FAN FAILED. POWER STEERING PUMP GOT VERY HOT AND ALL THE FLUID BOILED AWAY. PUMP DID NOT FAIL BUT IS PROBABLY DAMAGED AND FAILURE CAN BE EXPECTED. *TR
Incident date: Jul 8, 2011
WHILE LEAVING A SHOPPING CENTER MY POWER STEERING FAILED. I WAS ABOUT 15 MILES FROM HOME AND I VERY CAUTIOUSLY PROCEEDED HOME. WHAT CONCERNS ME IS THERE IS EXTENSIVE EVIDENCE THAT THIS IS A RECURRING PROBLEM WITH THE 2003-2006 MINI COOPER. SOME HAVE NARROWLY ESCAPED INJURY. *TR
Incident date: Jul 7, 2011
POWER STEERING FAILED WHILE GOING DOWN A MULTI-STORY PARKING LOT. VERY SCARY. CAR CORRECTED ITSELF. LATER THAT DAY IT HAPPENED AGAIN. CALLED MY MECHANIC (A MINI MECHANIC) AND WAS TOLD THIS HAPPENS ALL THE TIME WITH 2002-2005 MINI COOPERS. WILL NEED TO REPLACE PUMP AND FAN WHICH WILL COST ME $1200 INC. LABOR. THIS IS A PROBLEM THAT MINI USA IS VERY AWARE OF. THEY RELEASED A CAR WITH KNOWN PROBLEMS... Read more
Incident date: Dec 13, 2010
2005 MINI COOPER WARNING LIGHTS INDICATED THE PASSENGER SIDE AIR BAG TURNED OFF WHILE AN ADULT PASSENGER WAS IN THE PASSENGER SEAT. ISSUE STARTED DURING A COLD NY WINTER AFTER 5 YRS OF FAULT FREE OPERATION. NORMALLY THE PASSENGER SEAT WILL SENSE THE WEIGHT OF A PASSENGER AND AUTOMATICALLY ADJUST THE FORCE OF A DEPLOYING AIRBAG. DEALER REPORTED FAULTY SEAT MAT SENSOR WITH A REPLACEMENT COST OF $1... Read more
Incident date: Sep 25, 2010
THE POWER STEERING FAILS ON THE CAR. IT HAS HAPPENED MULTIPLE TIMES. IT CAN HAPPEN WHEN YOU FIRST START THE CAR, OR IT CAN HAPPEN AFTERYOU HAVE BEEN DRIVING FOR SOME TIME. ALL OF THE SUDDEN YOU LOSE YOUR POWER STEERING AND IT IS VERY DIFFICULT TO STEER WITHOUT THE POWER STEERING. I AM A FEMALE AND I HAVE TO USE BOTH ARMS TO GET THE CAR TO TURN WITHOUT THE POWER STEERING. I AM AFRAID THAT THE ... Read more
MINI
COOPER S US
(2011) - ENGINE AND ENGINE COOLING
Jul 6, 2011
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A BMW 2011 MINI COOPER. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD CLUNKING NOISE WITH THE ILLUMINATION OF ALL OF THE WARNING LIGHTS. THE VEHICLE BEGIN SMOKING AS HE PULLED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE JUST AS IT IGNITED INTO FLAMES, FOLLOWED BY AN EXPLOSION. THE POLICE WERE CALLED AND A REPORT WAS FILED. THERE WERE ... Read more
Fire
Incident date: Jun 6, 2011
SEVERAL MONTHS AGO, THE POWER STEERING FAILED ON MY 2003 MINI COOPER AT THE BEGINNING OF A 40 MINUTE DRIVE HOME. THE NEXT DAY, ALL WAS FINE AND CONTINUED TO BE SO UNTIL THIS AFTERNOON. BRIEFLY THIS AFTERNOON, THE POWER STEERING FAILED AGAIN, BUT RETURNED WHEN THE CAR WAS SHUT OFF AND TURNED BACK ON. HOWEVER, ONCE THE ENGINE WAS TURNED OFF AGAIN, THE FAN IN THE POWER STEERING COLUMN CONTINUED TO RU... Read more
MINI
COOPER S US
(2011) - POWER TRAIN
Jul 5, 2011
Incident date: Apr 30, 2011
WHEN ACCELERATING, THERE APPEARS TO BE A 1-1.5 SECOND DELAY FROM COMPLETE STOP POSITION TO START WHEN DEPRESSING THE ACCELERATOR. THIS DELAYED ACCELERATION IS PROBLEMATIC ONLY FROM COMPLETE STOPPING POSITION. EXAMPLE, AT PERPENDICULAR INTERSECTION WAITING TO TURN LEFT (PULLING OUT OF A GAS STATION OR MERGING INTO TRAFFIC, THE VEHICLE REQUIRES A ROLLING OR MOVING START BEFORE THE VEHICLE WILL ACTUA... Read more
Incident date: Jul 2, 2011
POWER STEERING PUMP FAILED WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF STEERING CONTROL. *KB
Incident date: Jul 2, 2011
POWER STEERING PUMP FAILED WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF STEERING CONTROL. *KB
Incident date: Mar 4, 2011
POWER STEERING PUMP ON 2005 MINI FAILED. *TR
Incident date: Jun 12, 2011
THE TAILPIPE OF THE SUBJECT VEHICLE EXTENDS BEYOND THE REAR BUMPER. MY LOWER LEG INADVERTENTLY MADE CONTACT WITH THE EXHAUST AND, AS A RESULT, I SUFFERED A SERIOUS "C"-SHAPED BURN. THE INJURY HAS REQUIRED MEDICAL TREATMENT. *TR IT APPEARS THAT THE MANUFACTURER RECALLED A PRIOR YEAR'S MODEL FOR THE IDENTICAL AND/OR SIGNIFICANTLY SIMILAR ISSUE. IT IS MY UNDERSTANDING THAT THE SUBJECT VEHICLE ... Read more
1 injured
Incident date: Jun 27, 2011
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH THE STEERING WHEEL SUDDENLY LOCKED. THE VEHICLE WAS SHUT OFF, AND UPON RESTART THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Incident date: Jun 15, 2011
2007 MINI COOPER S: COLD START RATTLE HAD BEEN AN ON-AGAIN, OFF-AGAIN PROBLEM, BUT SINCE I'D HAD THE TIMING CHAIN TENSIONER CHANGED WHILE THE CAR WAS STILL UNDER WARRANTY, I DIDN'T MAKE THE CONNECTION. AT 81,000 MILES, I WAS DRIVING WHEN THE RED OIL LIGHT CAME ON. THIS WAS THE FIRST AND ONLY INDICATION OF A PROBLEM. I STOPPED AT THE NEXT GAS STATION, GOT SOME SYNTHETIC OIL, AND PUT IN 2 QUARTS. I ... Read more
Incident date: Jun 30, 2011
I HAVE LOST THE POWER STEERING IN MY 2004 MINI COOPER S AT LEAST TEN TIMES WITHIN THE LAST MONTH. ON EACH OCCASION THE POWER STEERING WAS ABSENT WHEN THE CAR WAS STARTED. AFTER SHUTTING DOWN THE CAR AND RESTARTING, THE POWER STEERING CAME BACK. I TOOK THE CAR TO THE DEALERSHIP TO GET THIS FIXED, AND THEY SAID THAT THE POWER STEERING WAS NOT GETTING ENOUGH ELECTRICAL POWER AND REPLACED MY BATTERY. ... Read more
Incident date: Jun 16, 2011
POWER STEERING HAS BECOME INTERMITTENT. WHEN THE CAR IS STARTED, SOMETIMES THE POWER STEERING IS FUNCTIONING AND SOMETIMES IT IS NOT.
Incident date: Jun 24, 2011
AFTER DRIVING FOR APPROX 2 HOURS AT HIGHWAY SPEEDS, POWER STEERING FAILED. NOTICED UPON EXITING HIGHWAY - NO ACCIDENT, BUT STEERING REQUIRED UNEXPECTEDLY SIGNIFICANT FORCE. *TR
Incident date: May 10, 2011
2005 MINI COOPER POWER STEERING FAILURE. *TR
Incident date: Jun 29, 2011
DRIVING UNDER NORMAL DAYLIGHT CONDITIONS WHEN THE POWER STEERING FAILED ON MY 2004 MINI COOPER. *TR
Incident date: May 21, 2011
A PROBLEM DEVELOPED WITH THE STEERING WHEEL OF MY MINI COOPER "S" (2006). THE PROBLEM STARTED SOMEWHAT GRADUALLY, OVER A PERIOD OF SEVERAL DAYS TO A WEEK, DURING WHICH THE WHEEL BECAME MORE AND MORE DIFFICULT TO TURN. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR IN ANY SORT OF INCIDENT. IT HAS LESS THAN THIRTY-FIVE THOUSAND MILES ON IT. I TOOK MY MINI TO AN AUTHORIZED MINI-COOPER REPAIR FACIL... Read more
Incident date: Jun 15, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING A RIGHT TURN WHEN THE STEERING WHEEL BECAME RESISTANT. THE CONTACT TURNED THE VEHICLE OFF BUT THE FAILURE CONTINUED AS THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC T... Read more
Incident date: Feb 10, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHEN THE CONTACT STARTED THE IGNITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED WITH A SUDDEN LOSS OF POWER STEERING. A STRONG ELECTRICAL BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED SIX TIMES WHEN THE VEHICLE WAS IN MOTION. AN AUTHORIZED DEALER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE THE FAILURE DIAGNOSED TO DETERMINE THE... Read more
Fire
Incident date: Jun 27, 2011
POWER STEERING FAILED WHILE DRIVING CAR, CAUSING VEHICLE TO BECOME MUCH HARDER TO STEER, NEARLY CAUSING ACCIDENT. *TR
Incident date: Apr 28, 2011
MINI COOPER, 2007, 81000 MILES. WITH MINIMAL ADVANCE WARNING (A RATTLE THAT BEGAN WHEN CAR WAS STARTED THAT MORNING) TIMING CHAIN BROKE, LEADING TO CATASTROPHIC ENGINE FAILURE. CAR WAS STOPPED AND BLOCKING TRAFFIC ON BUSY TWO LANE BRIDGE DURING MORNING COMMUTE UNTIL IT WAS TOWED AWAY. NO PREVIOUS ISSUES, WARNINGS EMERGED FROM THIS VEHICLE. WAS MAINTAINED REGULARLY AND BECAUSE OF NOISE ON STAR... Read more
Incident date: Jun 11, 2011
UNEXPECTED LOSS OF POWER STEERING ON 2004 MINI COOPER WITHOUT ANY WARNING. PURCHASED THE 2004 MINI COOPER BEING UNAWARE OF THE POWER STEERING FAILURES, AND WHILE I WAS DRIVING IN HEAVY TRAFFIC THE POWER STEERING FAILED AND I ALMOST COLLIDED WITH ANOTHER VEHICLE AND ALMOST GOT REAR-ENDED WHILE STRUGGLING TO GET THE CAR OFF THE ROAD IN HEAVY TRAFFIC. I HOPE THEY ISSUE A RECALL BECAUSE WHEN I START... Read more
Incident date: Jun 1, 2011
POWERS STEERING PUMP FAILURE, POWER STEERING PUMP COOLING FAN FAILURE
Incident date: Jun 1, 2011
POWERS STEERING PUMP FAILURE, POWER STEERING PUMP COOLING FAN FAILURE
Incident date: Jun 8, 2011
HAVE HAD PROBLEMS WITH MY MINI SINCE IT WAS NEW. IN NOV. OF 2010 THE CHAIN TENSIONER WAS FINALLY CHANGED AFTER MANY COMPLAINTS OF THE NOISE. ON MON.6-6-11 MY CHECK ENGINE LIGHT CAME ON. CALLED THE DEALER & SET UP AN APPOINTMENT FOR THAT SAT 6-11. ON WED. 6-8 MY CAR DIED WITH NO WARNING. NO COMPUTER LIGHTS CAME ON. HAD TO TOW IT TO THE MINI DEALER ON SAT.6-11. THEY TOLD ME IT WAS THE VACUUM PUMP CA... Read more
Incident date: Jun 23, 2011
TL* THE CONTACT OWNS A 2003 BMW MINI COOPER. WHILE DRIVING 60 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY LOST ALL POWER STEERING WITHOUT WARNING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 50,512.
Incident date: Jun 20, 2011
2005 MINI COOPER S POWER STEERING FAILED WHILE TURNING OFF HIGHWAY ALMOST CAUSING ME TO CRASH INTO AN ADJACENT CAR BECAUSE I HAD TO MUSCLE THE CAR INTO A CORNER. THIS IS A VERY SERIOUS PROBLEM WHICH HAPPENED ONE MORE TIME LATER IN THE WEEK WHILE I WAS TURNING INTO MY DRIVEWAY. A WOMAN MIGHT NOT BE ABLE TO MUSCLE THE CAR CORRECTLY THUS CAUSING AN ACCIDENT. *TR
Incident date: Apr 20, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE FUEL CAP WOULD NOT PROPERLY SEAL AND WAS CAUSING THE CHECK ENGINE WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HER THAT THE FUEL CAP, FUEL TANK NOZZLE, HOSE AND CONNECTOR WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAIL... Read more
Incident date: Jun 13, 2011
ON 13 JUNE 2011 A POWER STEERING FAN SHORTED ON MY DAUHTERS 2002 MINI COOPER S CAUSING THE RADIATOR FAN TO STOP. THIS CAUSED THE CAR TO OVERHEAT. ON 14 JUNE 2011 CAR WAS REPAIRED BY A MINI COOPER DEALER AFTER BEING TOWED. PARTS REPLACED ARE FAN HOUSING WITH FAN, FAN WITH PROTECTING GRILLE, WIRING SET FOR POWER SUPPLY, CABLE STRAP. POWER STEERING FAN SEIZED CAUSING COOLING FANS NOT TO WORK. DEALE... Read more
Incident date: Jun 8, 2010
I OWN A 05 MINI COOPER S THAT HAS POWER STEERING PROBLEMS..THE STEERING WENT OUT WHEN DRIVING 75MPH..SINCE THEN THE POWER STEERING MOTOR WILL NOT SHUT OFF ON ITS OWN AND THE BATTERY MUST BE DISCONNECTED WHICH IS ANOTHER ISSUE ALTOGETHER...I AM NOT ABLE TO DRIVE THIS VEHICLE AS IT IS NOT SAFE...IT STARTED AS AN INTEMITTENT PROBLEM AND NOW IS A CONSTANT PROBLEM...I ONLY OWN THIS VEHICLE AS WAS HOPIN... Read more
Incident date: May 18, 2011
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT WAS DRIVING 15 MPH IN THE RAIN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE DEALER ADVISED THAT THE VEHICLE HYDRO-LOCKED AND CAUSED THE VEHICLE TO STALL. THE CONTACT DID NOT AGREE WITH THE DEALERS DIAGNOSIS AND THE VEHICLE WAS NOT REPAIRED. HE THEN SUGGESTED THAT THE DEALER FURTHER I... Read more
Incident date: Jun 19, 2011
MY 2005 MINI COOPER STEERING IS GOING OUT EVERY TIME I TRY TO TURN I HAVE TO USE BOTH HANDS AND ALL MY POWER TO TURN IT. I JUST DROPPED IT OFF AT THE REPAIR SHOP AND WILL CALL HIM IN THE MORNING TO LET HIM KNOW THE PROBLEM SO HE CAN TRY AND FIX IT. *TR
Incident date: Jun 17, 2011
WE HAVE A 2005 MINI COOPER. ON 16JUN11, MY WIFE WAS DRIVING BACK FROM HER SHIFT AT THE HOSPITAL AT AROUND 9AM WHEN WHILE TAKING A TURN THE STEERING WHEEL SUDDENLY BECAME VERY HEAVY. SHE HAD TO MAKE THE CAR TURN WITH A LOT OF FORCE. THE NEXT DAY, 17JUN11, WHEN WE TRIED TO OPEN THE CAR, IT DIDN'T RESPOND TO THE KEY REMOTE, AND WE HAVE TO OPEN IT MANUALLY. THE CAR DIDN'T RESPOND, AND WOULDN'T START. ... Read more
Incident date: Apr 27, 2011
2003 MINI COOPER. CONSUMER STATES PROBLEM WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED HER DAUGHTER WAS DRIVING ON THE LOS ANGELES FREEWAY WHEN THE TRANSMISSION ABRUPTLY AND SUDDENLY FAILED. THE VEHICLE HAD TO BE TOWED AND VARIOUS REPAIR SHOPS STATED IT WOULD COST $ 9,3000 TO REPAIR BECAUSE MINI DIDN'T SELL THE CVT TRANSMISSION ANYMORE BECAUSE THEY WERE DEFECTIVE AND PRONE TO FAILURE. THE ... Read more
Incident date: Jun 14, 2011
2005 MINI COOPER S. POWER STEERING FAILURE: I WAS DRIVING MY CAR FOR ABOUT 10 MINUTES, WHEN THE POWER STEERING FAILED. I REACHED MY DESTINATION (WITHOUT POWER STEERING), THE CAR SAT FOR APPROX 3 HOURS, WHEN I GOT BACK IN THE CAR, THE POWER STEERING WORKED. THE FIRST OCCURRENCE WAS ON TUESDAY, JUNE 14, 2011. ON WEDNESDAY, JUNE 15, THIS OCCURRED NUMEROUS TIMES AFTER DRIVING THE VEHICLE ... Read more
Incident date: May 28, 2011
THE POWER STEERING FAILED WHILE DRIVING CAR. HAPPENS AT DIFFERENT TIMES WITH NO WARNING. *TR