Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jul 31, 2006
AFTER CAR WAS SITTING FOR 4 HOURS THE POWER STEERING DID NOT WORK; I MUSCLED THE CAR HOME AND WHEN I STARTED IT TO TAKE TO MY MECHANIC THE NEXT DAY IT WAS WORKING AGAIN; I REVIEWED THIS ON LINE AND DISCOVERED THAT IT HAS HAPPENED TO OTHERS (MINI COOPER, 56,000 MILES, '03. *TR
Incident date: Jul 28, 2011
2003 MINI COOPER S POWER STEERING BOX FAILURE ONLY 70,000 MILES. *TR
Incident date: Jul 30, 2011
ON MULTIPLE INCIDENTS, THERE IS NO INDICATION LEADING UP TO THE SUDDEN LOSS OF POWER STEERING. INTERMITTENT LOSS OF POWER STEERING TO THE POINT WHERE THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN OR MANEUVER. PROBLEM WOULD OCCUR DURING INITIAL STARTUP OF THE CAR, OR AFTER 15 MINS OF DRIVING, OR AFTER 2-3 HOURS OF DRIVING. SO FAR, ON ALL OCCURRENCES, ONCE THE CAR IS SHUT OFF AND TURNED BACK ON... Read more
Incident date: Aug 8, 2011
REPEATED POWER STEERING FAILURE. HAVE REPLACED PUMP (AS WELL AS BELTS, FLUIDS, ETC.) NEW PUMP FIXED PROBLEM FOR ABOUT 2 MONTHS. NOW IT JUST STOPS WORKING AGAIN! NO COMPUTER CODE SHOWING PROBLEM. MAY WORK FINE ON START THEN JUST GO OUT A ANY POINT. MAY STAY OUT. MAY BE FINE AFTER RESTART. NO POWER STEERING WITHOUT NOTICE IS DANGEROUS! CAR HAS 90K MILES. SHOULD NOT HAVE THIS PROBLEM! THIS... Read more
Incident date: Aug 7, 2011
POWER-ASSISTED STEERING FAILS ON 2004 COOPER MINI. VEHICLE NOT DRIVEN AGGRESSIVELY. SHUTTING VEHICLE OFF, THEN RESTARTING, WILL OCCASIONALLY RESTORE POWER STEERING BUT ONLY FOR A BRIEF PERIOD. POWER-ASSISTED STEERING WORKS WHEN FIRST STARTED FOR THE DAY, BUT QUITS ENTIRELY WITHIN 30 - 45 MIN. LATER. DRIVING WITHOUT POWER-ASSISTED STEERING IS POSSIBLE BUT EXTREMELY DIFFICULT TO TURN. *TT
Incident date: Jul 27, 2009
THE POWER STEERING IN MY 2004 MINI COOPER S FAILED, LEADING TO EXTREMELY DIFFICULT OPERATION OF THE VEHICLE. CAR WAS UNDER EXTENDED WARRANTY BUT FAILURE NOT COVERED.
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Aug 6, 2011
Incident date: Aug 5, 2011
2005 MINI COOPER POWER STEERING ABRUPTLY FAILED WHILE DRIVING AT 55 MPH ON A WINDING 2 LANE RURAL ROAD. I WAS ABLE TO KEEP THE CAR ON THE ROAD AND WAS ABLE TO DRIVE THE CAR HOME WITH GREAT DIFFICULTY. HAD THIS BEEN A HEAVILY TRAVELED HIGHWAY, THE RESULTS COULD HAVE BEEN MUCH DIFFERENT. WHEN IT HAPPENED, IT TOOK A LITTLE TIME TO FIGURE OUT WHAT WAS GOING ON AND I FOUND MYSELF IN THE ONCOMING LANE B... Read more
Incident date: Jul 29, 2011
I HAVE A 2004 MINI COOPER WITH 87,000 MILES ON IT. THERE WERE NO EVENTS LEADING UP TO THE TOTAL CVT TRANSMISSION FAILURE THAT TOOK PLACE LAST FRIDAY 07/29/11. I WAS ENTERING INTO A LARGE INTERSECTION WHEN THE CAR STARTED BUCKING AND RATTLING. I JUST MADE IT INTO A HESS STATION PARKING LOT (THANK GOODNESS THERE WAS ONE THERE) WHEN IT WOULDN'T GO ANY FURTHER. I HAD IT TOWED TO A LOCAL TRANSMISSI... Read more
Incident date: Jul 31, 2011
TL* THE CONTACT OWNS A 2003 BMW MINI COOPER S. WHILE DRIVING, THE VEHICLE SHUT OFF. THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. WHEN THE BATTERY WAS DISCONNECTED SHE NOTICED THAT THE WIRES WERE MELTING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED. THE DEALER INFORMED THE CONTACT THAT THE RELAY AND POWER STEERING PUMP BOTH FAILED AND WOULD NEED TO BE REPLACED. THE ... Read more
Incident date: Nov 9, 2009
CONTINUOUS RELAPSING/REMITTING PROBLEM. POWER STEERING HAS BEEN GOING OUT NEARLY ONCE A WEEK FOR THE LAST YEAR AND A HALF. 90% OF THE TIME THE POWER STEERING COMES BACK ON AFTER RESTARTING THE CAR.
Incident date: Jul 27, 2011
2005 MINI COOPER S - ENGINE FIRE A FEW DAYS AGO (7/27/2011) MY 2005 MINI COOPER S CAUGHT FIRE IN THE LOWER REAR ENGINE COMPARTMENT WHILE PARKED IN A BUSINESS PARKING LOT. IT HAD BEEN DRIVEN A SHORT DISTANCE (ABOUT 6 MILES) THREE HOURS PRIOR WITH NO INDICATION OF A PROBLEM. THE CAR IGNITION WAS OFF AND THERE WAS NO KEY PRESENT IN OR NEAR THE VEHICLE. FORTUNATELY, A CO-WORKER SPOTTED THE CAR BILLOWI... Read more
Fire
Incident date: Jul 27, 2011
2005 MINI COOPER S - ENGINE FIRE A FEW DAYS AGO (7/27/2011) MY 2005 MINI COOPER S CAUGHT FIRE IN THE LOWER REAR ENGINE COMPARTMENT WHILE PARKED IN A BUSINESS PARKING LOT. IT HAD BEEN DRIVEN A SHORT DISTANCE (ABOUT 6 MILES) THREE HOURS PRIOR WITH NO INDICATION OF A PROBLEM. THE CAR IGNITION WAS OFF AND THERE WAS NO KEY PRESENT IN OR NEAR THE VEHICLE. FORTUNATELY, A CO-WORKER SPOTTED THE CAR BILLOWI... Read more
Fire
Incident date: Jul 27, 2011
2005 MINI COOPER S - ENGINE FIRE A FEW DAYS AGO (7/27/2011) MY 2005 MINI COOPER S CAUGHT FIRE IN THE LOWER REAR ENGINE COMPARTMENT WHILE PARKED IN A BUSINESS PARKING LOT. IT HAD BEEN DRIVEN A SHORT DISTANCE (ABOUT 6 MILES) THREE HOURS PRIOR WITH NO INDICATION OF A PROBLEM. THE CAR IGNITION WAS OFF AND THERE WAS NO KEY PRESENT IN OR NEAR THE VEHICLE. FORTUNATELY, A CO-WORKER SPOTTED THE CAR BILLOWI... Read more
Fire
Incident date: Jun 15, 2011
DRIVING TO WORK 4 MILE TRIP POWER STEERING RANDOMLY STOPS WORKING ALMOST LOCKING UP THE STEERING WHEEL. TRIED TO PULL OVER TO THE SIDE OF THE ROAD A FULL GROWN MAN STRUGGLES TO BE ABLE TO TURN THE WHEEL ABOUT A QUARTER OF A TURN. SHUT OFF CAR WAIT TO START BACK UP. POWER STEERING STILL DEAD CALL TOW TRUCK AND HAVE IT HAULED TO REPAIR SHOP. TOLD POWER STEERING PUMP HAS DIED AND NEEDS REPLACED ALONG... Read more
Incident date: Jun 15, 2011
DRIVING TO WORK 4 MILE TRIP POWER STEERING RANDOMLY STOPS WORKING ALMOST LOCKING UP THE STEERING WHEEL. TRIED TO PULL OVER TO THE SIDE OF THE ROAD A FULL GROWN MAN STRUGGLES TO BE ABLE TO TURN THE WHEEL ABOUT A QUARTER OF A TURN. SHUT OFF CAR WAIT TO START BACK UP. POWER STEERING STILL DEAD CALL TOW TRUCK AND HAVE IT HAULED TO REPAIR SHOP. TOLD POWER STEERING PUMP HAS DIED AND NEEDS REPLACED ALONG... Read more
Incident date: Jun 12, 2011
WITHOUT WARNING, IN MARCH 2011, MY POWER STEERING FAILED. SERVICE DETERMINED THE COOLING FAN FOR THE ELECTROHYDRAULIC STEERING PUMP MOTOR IN MY 2005 MINI COOPER NEEDED TO BE REPLACED--INTAKE MANIFOLD AND FAN WITH PROTECTING GRILLE. NO MENTION WAS MADE THAT A FURTHER FAILURE, OF THE PUMP ITSELF, COULD OCCUR. IN JUNE 2011, THE ELECTROHYDRAULIC STEERING PUMP MOTOR FAILED WHILST I WAS DRIVING ON THE H... Read more
Incident date: Jun 12, 2011
WITHOUT WARNING, IN MARCH 2011, MY POWER STEERING FAILED. SERVICE DETERMINED THE COOLING FAN FOR THE ELECTROHYDRAULIC STEERING PUMP MOTOR IN MY 2005 MINI COOPER NEEDED TO BE REPLACED--INTAKE MANIFOLD AND FAN WITH PROTECTING GRILLE. NO MENTION WAS MADE THAT A FURTHER FAILURE, OF THE PUMP ITSELF, COULD OCCUR. IN JUNE 2011, THE ELECTROHYDRAULIC STEERING PUMP MOTOR FAILED WHILST I WAS DRIVING ON THE H... Read more
MINI
COOPER CLUBMAN
(2009) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Aug 1, 2011
Incident date: Jul 28, 2011
TL* THE CONTACT OWNS 2009 MINI COOPER CLUBMAN. THE CONTACT STATED WHILE CLOSING THE REAR HATCH DOOR THE DRIVER SUSTAINED BURNS ON HER LEGS CAUSED BY THE EXHAUST PIPE. THE CONTACT MENTIONED THAT THE EXHAUST PIPE EXTENDS OUT FROM THE VEHICLE WHICH HE BELIEVED WAS A DESIGN FLAW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. ... Read more
1 injured
Incident date: Jul 15, 2011
WHILE DRIVING THE AIRBAG WARNING LIGHT CAME ON AND PASSENGER AIR BAG LIGHT TURNED OFF. AT THE SAME TIME THE SEAT BELT LIGHT CAME ON. HAD BOTH CHECKED AND WHEN CAR WAS RETURNED BOTH LIGHTS WERE OUT. PASSENGER SEAT BOTTOM WAS REPLACED. I WAS TOLD THAT THIS IS COMMON PROBLEM WITH THE SEAT BOTTOM. NO PROBLEM NOTED FOR THE SEAT BELT LIGHT. 1/2 MILE FROM DEALER BOTH WARNING LIGHTS AGAIN TURNED ON A... Read more
Incident date: Jul 15, 2011
WHILE DRIVING THE AIRBAG WARNING LIGHT CAME ON AND PASSENGER AIR BAG LIGHT TURNED OFF. AT THE SAME TIME THE SEAT BELT LIGHT CAME ON. HAD BOTH CHECKED AND WHEN CAR WAS RETURNED BOTH LIGHTS WERE OUT. PASSENGER SEAT BOTTOM WAS REPLACED. I WAS TOLD THAT THIS IS COMMON PROBLEM WITH THE SEAT BOTTOM. NO PROBLEM NOTED FOR THE SEAT BELT LIGHT. 1/2 MILE FROM DEALER BOTH WARNING LIGHTS AGAIN TURNED ON A... Read more
Incident date: Jul 28, 2011
POWER STEERING HAS BEEN GOING OUT INTERMITTENTLY WHILE THE CAR IS BEING DRIVEN - USUALLY AFTER GOING OVER A POTHOLE OR BUMP IN THE ROAD. *TR
Incident date: Jul 30, 2011
2004 MINI COOPER S FIRST HAD AN ISSUE THAT DRAINED THE BATTERY. ONCE POWER WAS RESTORED AND THE CAR WAS DRIVEN AND THEN SHUT OFF, THERE WAS A WHIRRING NOISE, SIMILAR TO A FAN RUNNING, THAT CONTINUED AFTER THE KEY HAD BEEN REMOVED FROM THE IGNITION. THIS NOISE AND THE APPARENT POWER DRAIN CONTINUES UNTIL THE BATTERY IS DRAINED ONCE MORE. FOLLOWING THESE ISSUES, THE MINI BEGAN TO BECOME MORE AND ... Read more
Incident date: Jul 13, 2011
THE POWER STEERING JUST STOPPED WORKING AND BECAME NEARLY IMPOSSIBLE TO STEER. THE LACK OF CONTROL NEARLY CAUSED AN ACCIDENT. I PULLED OVER AND TURNED THE CAR OFF. I RESTARTED THE CAR AND IT SEEMS THE POWER STEERING WAS OKAY. IT KEEPS CUTTING OUT AND I HAVE TO SHUT DOWN THE CAR AND RESTART IT IN ORDER TO GET IT TO WORK AGAIN. I HAVE BEEN TOLD THAT EVENTUALLY IT WILL STOP WORKING COMPLETELY. I TOOK... Read more
Incident date: Jul 17, 2011
THE STEERING PUMP COOLING FAN STARTED TO FAIL AND HAD TO BE REPLACED. THE DEALERSHIP ALSO STATED THE STEERING RACK WAS LEAKING FLUID AND WAS GOING TO NEED REPLACEMENT AT A COST OF OVER $1,000.00.
Incident date: Jul 20, 2011
I HAVE A 2006 MINI COOPER. RECENTLY, COMPLETE POWER TO THE VEHICLE HAS BEEN LOST WHILE THE VEHICLE IS IN OPERATION. THIS HAS OCCURRED TWICE OVER THE PAST MONTH. THE VEHICLE WAS BEING OPERATED ON A PAVED CITY STREET AT SPEEDS OF APPROXIMATELY 20-25 MILES PER HOUR WHEN THE POWER FAILURES OCCURRED. THE VEHICLE WAS REQUIRED TO BE BROUGHT TO A COMPLETE STOP BEFORE POWER TO THE VEHICLE COULD BE RESTORED... Read more
Incident date: Jul 25, 2011
POWER STEERING PUMP STARTED TO BECOME LOUDER AROUND 83K MILES. WHEN I WAS DRIVING AROUND A TURN, THE STEERING WHEEL TIGHTENED UP AND IT BECAME ALMOST IMPOSSIBLE TO TURN THE WHEEL. I ALMOST WRECKED BECAUSE OF THIS. AFTER RESEARCH, IT IS CONCLUDED THAT MY POWER STEERING GAVE OUT. NOTHING HAS BEEN DONE YET TO CORRECT THE FAILURE. *TR
Incident date: Apr 1, 2011
2004 MINI COOPER WITH 60K MILES. TRANSMISSION FAILED AND WAS ADVISED BY MINI COOPER DEALER NEEDS REPLACEMENT, MAKES WHINING NOISE AT HIGHER SPEEDS. HAVE NOT DRIVEN CAR SINCE APRIL 2011. CAN NOT AFFORD $5K REPLACEMENT COST. *TR
Incident date: Feb 12, 2011
I HAVE A JANUARY 2005 BUILT MINI COOPER S (R53) WITH APPROXIMATELY 21,000 MILES ON IT. ON FEBRUARY 12, 2011 I WAS DRIVING THE CAR ON A WINDING ROAD IN SOUTHERN CALIFORNIA WHEN THE POWER STEERING PUMP CATASTROPHICALLY FAILED WITHOUT ANY WARNING IN THE MIDDLE OF A HIGH SPEED TURN. THE UNEXPECTED POWER STEERING PUMP FAILURE MADE THE STEERING COMPLETELY UNRESPONSIVE CAUSING THE CAR TO SPIN OUT OF CONT... Read more
Crash
Incident date: Jun 21, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT SHORTLY AFTER POWERING OFF THE IGNITION, HE NOTICED SMOKE COMING FROM THE STEERING PUMP. THE FIRE DEPARTMENT ARRIVED AND CUT THE BATTERY LINE. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CONTACT REPLACED THE STEERING PUMP. THE CURRENT MILEAGE WAS 40,746 AND THE APPROXIMATE FAILURE MIL... Read more
Incident date: Jul 7, 2011
POWER STEERING FAILURE WHILE DRIVING 2005 MINI COOPER. REQUIRES STOPPING VEHICLE AND RESTARTING ENGINE. THE FREQUENCY OF FAILURE OR POWER ASSIST INCREASING. *TR
Incident date: Jul 23, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED WHILE DRIVING 65 MPH THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE THE STEERING WHEEL WAS VERY HARD TO MANEUVER. THE DEALER WAS CONTACTED IN REGARDS TO A RECALL AND STATED ONLY A CLASS ACTION LAW SUIT WAS IN PROGRESS. THE CONTACT WAS TOLD TO BRING THE VEHICLE INTO THE DEALER TO BE REPAIRED AT HER OWN ... Read more
Incident date: Jul 23, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED WHILE DRIVING 65 MPH THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE THE STEERING WHEEL WAS VERY HARD TO MANEUVER. THE DEALER WAS CONTACTED IN REGARDS TO A RECALL AND STATED ONLY A CLASS ACTION LAW SUIT WAS IN PROGRESS. THE CONTACT WAS TOLD TO BRING THE VEHICLE INTO THE DEALER TO BE REPAIRED AT HER OWN ... Read more
Incident date: Jul 18, 2011
I PURCHASED MY 2004 MINI COOPER S 5 MONTHS AGO. I WAS TOLD BY THE DEALER EVERYTHING WORKED FINE ON THE CAR. THERE WAS A WHINING NOISE IN THE CAR, WHICH HE TOLD ME WAS NORMAL ON MIN COOPERS. I WAS DRIVING FROM BOISE, ID TO OLYMPIA, WA IN MY 2004 MINI COOPER S. THEN SUDDENLY, ABOUT 200 MILES INTO MY TRIP, WHILE I WAS OVER TAKING A SEMI TRUCK ON A RIGHT HAND CURVE. MY POWER STEERING TIGHTENED AND I H... Read more
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 45 MPH. THE STEERING WHEEL BECAME EXTREMELY STIFF AND ADDITIONAL FORCE HAD TO BE APPLIED IN ORDER TO TURN THE STEERING WHEEL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE POWER STEERING PUMP AND COOLING FAN. THE LO... Read more
Incident date: May 23, 2011
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE CONTACT STATED THAT THE SENSOR HAD FAILED. THE MANUFACTURER AND DEALER WERE CONTACTED IN REGARDS TO THE FAILURE BUT THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 71,800.
MINI
COOPER CONVERTIBLE
(2005) - LATCHES/LOCKS/LINKAGES
Jul 22, 2011
Incident date: Sep 2, 2009
DRIVER'S SIDE DOOR WOULD NOT OPEN. DOOR WOULD ONLY OPEN MANUALLY WITH A KEY FROM THE OUTSIDE OF VEHICLE. I HAD TO ENTER AND EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. *TT
MINI
COOPER CONVERTIBLE
(2005) - UNKNOWN OR OTHER
Jul 22, 2011
Incident date: Mar 16, 2011
TRUNK DOOR OPENED WHILE DRIVING AROUND 50MPH. ITEMS IN TRUNK FLEW OUT. ANOTHER DRIVER PULLED UP ALONGSIDE ME TO NOTIFY ME OF THE SITUATION. *TT
MINI
COOPER CONVERTIBLE
(2005) - LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
Jul 22, 2011
Incident date: Mar 16, 2011
TRUNK DOOR OPENED WHILE DRIVING AROUND 50MPH. ITEMS IN TRUNK FLEW OUT. ANOTHER DRIVER PULLED UP ALONGSIDE ME TO NOTIFY ME OF THE SITUATION. *TT
Incident date: Jun 9, 2010
UNEXPECTED AND PERMANENT POWER STEERING FAILURE. *KB
Incident date: Mar 15, 2011
LOSS OF POWER STEERING. AT FIRST INTERMITTENT, NOW COMPLETE. *KB
Incident date: Mar 15, 2011
LOSS OF POWER STEERING. AT FIRST INTERMITTENT, NOW COMPLETE. *KB
Incident date: Jul 20, 2011
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST BUT COULD NOT DIAGNOSE THE FAILURE. THE CONTACT REVIEWED NUMEROUS COMPLAINTS ONLINE REGARDING THE POWER STEERING FAILURE. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING SYSTEM BEGAN TO FU... Read more
Incident date: Jun 15, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Incident date: Jul 5, 2011
I OWN A 2004 MINI COOPER, THE POWER STEERING PUMP COMPLETELY STOPPED WORKING WITHOUT PRIOR WARNING. WE WERE ON OUR WAY TO EUREKA SPRINGS ARKANSAS WHEN THIS HAPPENED, LUCKILY MY HUSBAND WAS THE ONE DRIVING, I DON'T EVEN WANT TO IMAGINE WHAT COULD HAVE HAPPENED IF IT HAD BEEN ME. I DON'T THINK I WOULD HAVE BEEN ABLE TO HANDLE THE CAR THROUGH THOSE CURVES. *KB
Incident date: Jul 5, 2011
I OWN A 2004 MINI COOPER, THE POWER STEERING PUMP COMPLETELY STOPPED WORKING WITHOUT PRIOR WARNING. WE WERE ON OUR WAY TO EUREKA SPRINGS ARKANSAS WHEN THIS HAPPENED, LUCKILY MY HUSBAND WAS THE ONE DRIVING, I DON'T EVEN WANT TO IMAGINE WHAT COULD HAVE HAPPENED IF IT HAD BEEN ME. I DON'T THINK I WOULD HAVE BEEN ABLE TO HANDLE THE CAR THROUGH THOSE CURVES. *KB
Incident date: Jul 18, 2011
POWER STEERING PUMP FAILURE ON 2005 MINI COOPER LEADS TO DANGEROUS DRIVING *KB
Incident date: Jul 18, 2011
POWER STEERING PUMP FAILURE ON 2005 MINI COOPER LEADS TO DANGEROUS DRIVING *KB
Incident date: Jun 22, 2011
UPON STARTING THE VEHICLE AND SOMETIMES WHILE MOVING AT LOW SPEEDS THE POWER STEERING WOULD FAIL MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. THE DEALER EXPLAINED THAT THE RELAY IN THE AUXILIARY ENGINE FAN HAD FAILED LIKELY AS A RESULT OF THE POWER STEERING FAN FAILING. BOTH THE AUXILIARY ENGINE FAN AND THE POWER STEERING FAN HAD TO BE REPLACED. THE COST OF THE REPAIRS AND LABOR WAS $1060.14.
Incident date: Jun 22, 2011
UPON STARTING THE VEHICLE AND SOMETIMES WHILE MOVING AT LOW SPEEDS THE POWER STEERING WOULD FAIL MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. THE DEALER EXPLAINED THAT THE RELAY IN THE AUXILIARY ENGINE FAN HAD FAILED LIKELY AS A RESULT OF THE POWER STEERING FAN FAILING. BOTH THE AUXILIARY ENGINE FAN AND THE POWER STEERING FAN HAD TO BE REPLACED. THE COST OF THE REPAIRS AND LABOR WAS $1060.14.
Incident date: May 15, 2011
THE POWER STEERING IN MY 2004 MINI COOPER S FAILED, LEADING TO EXTREMELY DIFFICULT OPERATION OF THE VEHICLE. AT SPEED THE CAR IS OK, IF A BIT CUMBERSOME. AT LOW SPEEDS OR IN A PARKING LOT, A TREMENDOUS AMOUNT OF EFFORT IS REQUIRED TO BE ABLE TO CONTROL THE CAR. AT FIRST, THE PROBLEM WAS INTERMITTENT - RESTARTING THE CAR SOMETIMES RESTORED CONTROL. HOWEVER, FOR THE PAST FEW WEEKS THE POWER STEERING... Read more