Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Sep 20, 2011
CAR DRIVEN TWO MILES TO MARKET AND RETURNED HOME TO HIGH RISE CONDO. PARKED IN GARAGE OF HIGH RISE. NO PROBLEMS NOTED DURING DRIVE, PARKING OR LOCKING. WITHIN 4-6 MINUTES, ANOTHER RESIDENT IN THE GARAGE REPORTED A CAR ON FIRE, HOOD/ENGINE AREA TO THE MANAGEMENT OFFICE. A 911 CALL SENT OUT, TOOK FIRE DEPARTMENT ~ 1 1/2 HOURS TO EXTINGUISH THE BLAZE. CAR HAS NO HISTORY OF ANY PRO... Read more
Fire
Incident date: Jul 21, 2011
DRIVING TO WORK AND TRIED TO MAKE A RIGHT HAND TURN. THE POWER STEERING FAILED MAKING THE WHEEL VERY HARD TO TURN. I PULLED OVER TO THE SIDE AND SHUT THE CAR OFF, AND WHEN I RESTARTED IT, THE POWER STEERING WORKED AGAIN. IT DOES THIS INTERMEDIATELY A FEW TIMES A WEEK SINCE THEN... MINI SAYS ITS AN INTERNAL FAULT IN THE POWER STEERING PUMP. *TR
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Oct 1, 2011
Incident date: Jun 1, 2009
PASSENGER SEAT AIR BAG SENSOR MALFUNCTION. SENSOR DOESN'T WORK THEREFORE CAUSING THE PASSENGER AIR BAG TO BE DISENGAGED. THIS IS A NONE PROBLEM AND WELL DOCUMENTED WITH THIS YEAR, HOWEVER, MINI DOESN'T HAVE A RECALL. THE ONLY RECALL IS FOR AFTER THIS YEAR MODEL. *TR
Incident date: Sep 27, 2011
HEARD OF POWERSTEERING ISSUE BUT STILL PURCHASED CAR. DRIVING TO WORK SMELLED BURNING AND LOST POWERSTEERING, IF THIS HAPPENS TO A WOMAN DRIVING AROUND A ROTARY AND KILLS SOMEONE WILL YOU WAIT FOR 50 PEOPLE TO GET KILLED BEFORE SOMETHING IS DONE. THIS IS COMPLETE INADEQUATE RESEARCH ON YOUR PART FORD RECALLS DUE TO ELECTRICALSHORT OF THE IDLE AIR CONTROL VALVE AND CRUISE CONTROL CUT PRESSURE S... Read more
Incident date: Sep 1, 2011
AS REPORTED BY HUNDREDS OF OTHERS TO NHTSA AND BY THOUSANDS ON THE INTERNET, THE POWER STEERING PUMP IN OUR 2005 MINI COOPER WILL SIMPLY STOP WORKING INTERMITTENTLY AND UNEXPECTEDLY. THIS IS VERY DANGEROUS AS IT BECOMES ALMOST IMPOSSIBLE TO CONTROL THE VEHICLE. THERE ARE THOUSANDS OF OTHER COMPLAINTS ABOUT THIS ON-LINE AND WILL EVENTUALLY LEAD TO A DEATH. IT IS MY OPINION THAT NHTSA MUST IMMEDI... Read more
Incident date: Sep 1, 2008
NOTICED LEVEL OF POWER STEERING FLUID WAS LOW. NO APPARENT LEAK ON GROUND. NOTICED THE BOOTS ON RACK AND PINION ARE PRESSURIZED AND REALIZED THAT IS WHERE THE FLUID IS LEAKING INTO. *TT
Incident date: Sep 27, 2010
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS MERGED ONTO THE SHOULDER AND THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND INFORMED THE CONTACT THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. TH... Read more
MINI
COOPER S CONVERTIBLE
(2005) - AIR BAGS
Sep 27, 2011
Incident date: Aug 1, 2011
UNEXPECTEDLY, THE AIRBAG MALFUNCTION LIGHT CAME ON. I'VE SEEN OTHER REPORTS OF THIS OCCURRING ON THE WEB. I HAVE NOT HAD THIS SERVICED YET. IT IS NOT COVERED BY MINI'S WARRANTY. *TT
Incident date: Aug 31, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING CAUSING DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE CONTACT RESUMED CAUTIOUSLY WITH THE STEERING MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADV... Read more
Incident date: Sep 21, 2011
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT HE NEEDED A NEW ENGINE DUE TO THE VACCUUM PUMP FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 64,000.
Incident date: Sep 1, 2009
THE POWER ASSIST FOR THE STEERING FAILS INTERMITTENTLY. OFTEN THIS OCCURS MIDWAY THROUGH A TURN. SOMETIMES TURNING THE CAR OFF AND RE-STARTING WILL RESOLVE THE PROBLEM, OTHER TIMES IT DOES NOT. REPORTED THE ISSUE TO THE DEALER SERVICE DEPARTMENT AND BEFORE I COULD FINISH THE SENTENCE THE TWO SERVICE WRITERS SAID THERE WAS NOT ISSUE WITH THE POWER STEERING PUMP! WITHOUT THE POWER ASSIST THE STE... Read more
Incident date: Sep 22, 2011
ENGINE OIL SPRAYING FROM CAMSHAFT CHAIN TENSION-ER SEAL. OIL WAS SPRAYING OUT UNDER PRESSURE. I WOULD CONSIDER THIS TO BE A FIRE HAZARD, AS HOT EXHAUST COMPONENTS ARE NEARBY. *TR
Incident date: Aug 1, 2011
THE FAILURE IN MY POWER STEERING PUMP OCCURRED AT 70,000 MILES WHILE DRIVING ON THE INTERSTATE HIGHWAY AT 75 MPH. THE STEERING WHEEL LOCKED AS I WAS DRIVING WHILE CHANGING LANES. I COULD NOT TURN THE WHEEL WITHOUT EXCESSIVE FORCE. I HAVE ALSO FOUND THAT A PUMP, IN THE PROCESS OF FAILING, CAUSES ANOTHER PROBLEM; THE PUMP MIGHT RANDOMLY START WORKING AGAIN, AND POSSIBLY IN THE PROCESS OF A TURN. THI... Read more
Incident date: Aug 1, 2011
I STARTED TO HEAR THIS WINDING OR LOUD HUMMING SOUND, DID NOT KNOW WHERE IT WAS COMING FROM..IT WAS EXAMINED BY A MECHANIC,,AND IT WAS THE POWER STEERING PUMP FAILING, AND THE ELECTRIC COOLING FAN FAILING. READ ABOUT MANY PROBLEMS WITH THIS STEERING PUMP ON 2005 MINI'S. THE COST WAS $1226.00 TO REPLACE. EVEN THOUGH I DID NOT LOST POWER STEERING, IT COULD HAVE HAPPENED AT ANYTIME. *TR
Incident date: Sep 22, 2011
POWER STEERING FAILED ABRUPTLY CAUSING DANGEROUS DRIVING CONDITION. *TR
Incident date: Aug 21, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED WHILE DRIVING 10 MPH THE POWER OF STEERING WOULD STOP WORKING INTERMITTENTLY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,377.
Incident date: Aug 8, 2011
OUR COUNTRYMAN UNEXPECTEDLY RAN OUT OF GAS WHEN THE DIGITAL FUEL LEVEL DISPLAY STILL HAD TWO BARS ILLUMINATED AND THE ON BOARD COMPUTER INDICATED THERE WERE 57 MILES LEFT. WITHOUT WARNING THE ENGINE QUIT RUNNING, WHICH IS A POTENTIAL SAFETY RISK. THERE ARE MULTIPLE OCCURRENCES OF THIS ISSUE REPORTED HERE: HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/R60-COUNTRYMAN-TALK/215262-RAN-OUT-OF-GAS.HTM... Read more
Incident date: Jun 12, 2011
THE FIRST TIME THE POWER STEERING FAILED WAS WHEN I WAS EXITING OFF A HIGHWAY REST STOP. WHEN LEAVING THE STOP, THE POWER STEERING WORKED AGAIN. FOR A COUPLE OF MONTHS, INCIDENTS OF STIFFNESS BECAME MORE FREQUENT ESPECIALLY AT THE END OF MY COMMUTE HOME FROM WORK. THREE MONTHS LATER IT LACKS POWER STEERING FULL TIME. AFTER ALL I'VE READ ABOUT THIS ONLINE, MY CONCERN IS THAT THE COST OF THE REPAIR ... Read more
Incident date: Sep 19, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER. HE CONTACT WAS DRIVING AND THE STEERING WHEEL BECAME VERY TIGHT INDICATING THAT THE POWER STEERING FAILED. THE CONTACT DID NOT HAVE ANY WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 52,000.
Incident date: Sep 1, 2009
POWER STEERING WOULD FAIL INTERMITTENTLY AND THEN GO OUT ALL TOGETHER. POWER STEERING PUMP REPLACED UNDER WARRANTY. LASTED A YEAR. FAILED AGAIN, AND DEALER REPLACED OUT OF WARRANTY BUT CHARGED LABOR. THIRD PUMP FAILING. *TR
Incident date: Sep 16, 2011
DRIVING ON HIGHWAY ENTERING TURN, AND CAR WAS HARD TO STEER, HAD TO JERK WHEEL TO AVOID HITTING ANOTHER CAR. WHEN WILL SOMETHING BE DONE WITH MINE AND OTHERS WHO HAVE THIS ISSUE. DOES IT TAKE A DEATH FOR CAR DEALERS TO BE HELD ACCOUNTABLE. *KB
Incident date: Sep 16, 2011
DRIVING ON HIGHWAY ENTERING TURN, AND CAR WAS HARD TO STEER, HAD TO JERK WHEEL TO AVOID HITTING ANOTHER CAR. WHEN WILL SOMETHING BE DONE WITH MINE AND OTHERS WHO HAVE THIS ISSUE. DOES IT TAKE A DEATH FOR CAR DEALERS TO BE HELD ACCOUNTABLE. *KB
Incident date: Sep 16, 2011
HOUSING FOR THE TIMING CHAIN CAME LOOSE AND CAUSED DAMAGE THAT WILL COST $1800 TO REPAIR. THE SERVICE GUY KNEW EXACTLY WHAT THE PROBLEM WAS. HE SAID HE HAS BEEN SEEING A LOT OF THEM IN THE PAST TWO YEARS AND ITS A 10 HOUR JOB. WHILE I WAS SIGNING FOR THE LOANER, SOMEONE ELSE WAS ON THE PHONE SAYING THEY REPLACED THE TIMING CHAIN ON ANOTHER CAR. THIS APPEARS TO BE A DESIGN FLAW WHERE MINI IS MAK... Read more
MINI
COOPER S
(2010) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Sep 19, 2011
Incident date: Jun 5, 2011
BURNED MY LEFT LEG, JUST ABOVE THE ANKLE ON THE EXHAUST PIPE WHILE RETRIEVING PARCEL FROM THE BOOT OF THE VEHICLE. IT LEFT A NASTY SCAR ON MY LEG. *KB
1 injured
Incident date: Sep 10, 2011
MY POWER STEERING PUMP ON MY 2005 MINI COOPER S FAILED AT 45 MPH IN DOWNTOWN LOS ANGELES. I HAVE TAKEN MY VEHICLE IN FOR A DIAGNOSES IN WHICH THEY INFORMED ME THE REPAIR WOULD BE OVER $1K. I DECLINED THE REPAIR AS I HAVE LOCATED A NUMBER OF COMPLAINTS REGARDING THIS ISSUE, AND AM NOW TAKING IT UP WITH MINI HQ. *TT
Incident date: Sep 4, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE WAS ABLE TO MERGE ONTO THE SHOULDER BUT WAS NOT ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR... Read more
Incident date: Sep 4, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE WAS ABLE TO MERGE ONTO THE SHOULDER BUT WAS NOT ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR... Read more
Incident date: Sep 15, 2011
POWER ASSIST STEERING FAILED TO ASSIST MAKING IT EXTREMELY DIFFICULT TO TURN A CORNER. *TT
Incident date: Sep 14, 2011
POWER STEERING STOPPED WORKING NEAR THE END OF A 15 MILE DRIVE TO WORK. POWER STEERING FUNCTIONED NORMALLY ON THE DRIVE HOME 9 HOURS LATER. *KB
Incident date: Sep 14, 2011
POWER STEERING STOPPED WORKING NEAR THE END OF A 15 MILE DRIVE TO WORK. POWER STEERING FUNCTIONED NORMALLY ON THE DRIVE HOME 9 HOURS LATER. *KB
Incident date: Sep 15, 2011
POWER STEERING WENT OUT WHILE DRIVING ON THE FREEWAY. HAS BEEN HAPPENING FOR SEVERAL MONTHS, BUT USUALLY WHEN THIS HAPPENS I CAN TURN THE CAR OFF AND WHEN THE CAR IS TURNED ON AGAIN IT IS FINE FOR A WHILE. I HAD POWER STEERING FLUID TOPPED UP BUT APPARENTLY IT DIDN'T FIX THE PROBLEM. I WAS TOLD IT IS A POWER STEERING PUMP THAT NEEDS TO BE REPLACED AND COSTS APPROXIMATELY $1,000.00- 1,2000.00. TODA... Read more
Incident date: Sep 15, 2011
POWER STEERING WENT OUT WHILE DRIVING ON THE FREEWAY. HAS BEEN HAPPENING FOR SEVERAL MONTHS, BUT USUALLY WHEN THIS HAPPENS I CAN TURN THE CAR OFF AND WHEN THE CAR IS TURNED ON AGAIN IT IS FINE FOR A WHILE. I HAD POWER STEERING FLUID TOPPED UP BUT APPARENTLY IT DIDN'T FIX THE PROBLEM. I WAS TOLD IT IS A POWER STEERING PUMP THAT NEEDS TO BE REPLACED AND COSTS APPROXIMATELY $1,000.00- 1,2000.00. TODA... Read more
Incident date: Sep 12, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS STOPPED AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL BUT THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WA... Read more
Incident date: Apr 1, 2011
POWER STEERING JUST CUTS OFF WHILE DRIVING FOR NO REASON. YOU HAVE TO STOP THE VEHICLE AND TURN OFF ENGINE AND THEN TURN IT BACK ON TO (I GUESS) RESET THE POWER STEERING. THIS IS IMPOSSIBLE IF YOU ARE DRIVING ON A ROAD THAT YOU CANNOT PULL OVER AND ESPECIALLY ON A CURVY ROAD. *KB
Incident date: Apr 1, 2011
POWER STEERING JUST CUTS OFF WHILE DRIVING FOR NO REASON. YOU HAVE TO STOP THE VEHICLE AND TURN OFF ENGINE AND THEN TURN IT BACK ON TO (I GUESS) RESET THE POWER STEERING. THIS IS IMPOSSIBLE IF YOU ARE DRIVING ON A ROAD THAT YOU CANNOT PULL OVER AND ESPECIALLY ON A CURVY ROAD. *KB
Incident date: Aug 27, 2011
I WAS JUST DRIVING HOME FROM WORK AND THE POWER STEERING JUST WENT OUT, I DID SAFELY MAKE IT HOME AND GOT THE CAR IN THE GARAGE. IT HAS BEEN PARKED SINCE IT SEEMS THE POWER STEERING COMES AND GOES. I DON'T KNOW WHAT THE PROBLEM MAY BE FOR SURE, BUT I HAVE ALREADY HAD THE FAN ASSEMBLY REPLACED DUE TO IT WOULD NOT CUT OFF, AND KILLED MY BATTERY, SO OF COURSE I HAD TO REPLACE THE BATTERY. I AM TAKING... Read more
Incident date: Aug 27, 2011
I WAS JUST DRIVING HOME FROM WORK AND THE POWER STEERING JUST WENT OUT, I DID SAFELY MAKE IT HOME AND GOT THE CAR IN THE GARAGE. IT HAS BEEN PARKED SINCE IT SEEMS THE POWER STEERING COMES AND GOES. I DON'T KNOW WHAT THE PROBLEM MAY BE FOR SURE, BUT I HAVE ALREADY HAD THE FAN ASSEMBLY REPLACED DUE TO IT WOULD NOT CUT OFF, AND KILLED MY BATTERY, SO OF COURSE I HAD TO REPLACE THE BATTERY. I AM TAKING... Read more
Incident date: Aug 26, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE MANUAL STEERING FUNCTION WOULD ILLUMINATE WITHOUT ACTIVATING INTERMITTENTLY. THE DEALER ORDERED THE PART THAT THE CONTACT NEEDED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CURR... Read more
Incident date: Sep 12, 2011
AFTER AN APPARENT SHORT OUT OF THE ANTI-LOCK BRAKING SYSTEM A FIRE OCCURRED SHORTLY AFTER TWO TO FIVE MINUTE LATER THE CAR WAS COMPLETELY ENGULFED IN FLAMES. FIFTEEN MINUTES LATER THE CAR WAS COMPLETELY GONE, CALIFORNIA HIGHWAY PATROL AS WELL AS KEYS CITY FIRE DEPARTMENT BOTH GAVE THEIR CONCLUSION OF THE CAR BEING ABSOLUTELY TOTALED. LUCKILY I WAS ABLE TO GET THE CAR STOPPED AND OFF TO THE SIDE O... Read more
Fire
Incident date: Sep 12, 2011
AFTER AN APPARENT SHORT OUT OF THE ANTI-LOCK BRAKING SYSTEM A FIRE OCCURRED SHORTLY AFTER TWO TO FIVE MINUTE LATER THE CAR WAS COMPLETELY ENGULFED IN FLAMES. FIFTEEN MINUTES LATER THE CAR WAS COMPLETELY GONE, CALIFORNIA HIGHWAY PATROL AS WELL AS KEYS CITY FIRE DEPARTMENT BOTH GAVE THEIR CONCLUSION OF THE CAR BEING ABSOLUTELY TOTALED. LUCKILY I WAS ABLE TO GET THE CAR STOPPED AND OFF TO THE SIDE O... Read more
Fire
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WOULD SEIZE. THIS FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT INSPECTED NOR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS UNAVAILABLE.
Incident date: Sep 9, 2011
I WAS DRIVING MY VEHICLE ON AN ENTRANCE RAMP TO A PARKWAY.HALFWAY THROUGH THE CURVE,MY STEERING STOPPED WORKING. I COULD NOT TURN THE WHEEL. I HIT MY BRAKES AS THE VEHICLE JUMPED THE CURB. I JUST MISSED HITTING A TREE. I CALLED A FRIEND TO SEE IF I LOST A BELT OR SOMETHING. WHEN HE STARTED THE CAR,THE STEERING WORKED. HE DECIDED TO DRIVE THE CAR TO A SHOP FOR ME AND THE SAME THING HAPPENED TO HIM.... Read more
Incident date: Aug 18, 2011
POWER STEERING UNIT ON MY 2003 MINI COOPER S STARTED TO OPERATE INTERMITTENTLY MAKING IT VERY DIFFICULT TO MAINTAIN LANE CONTROL. WITHOUT POWER STEERING I WOULD GRIP HARD AND BARELY MAKE IT THROUGH A TURN, THEN THE POWER STEERING WOULD OPERATE CAUSING ME TO OVERSTEER INTO THE ADJACENT LANES OR ONCOMING TRAFFIC. I'VE BEEN DRIVING CARS, TRUCKS AND MOTORCYCLES FOR OVER 40 YRS AND HAVE NEVER EXPERIE... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Sep 9, 2011
Incident date: Feb 15, 2011
INTERMITTENT LOSS OF POWER STEERING, USUALLY WHEN MAKING A TURN - EXTREMELY DANGEROUS IN MIDDLE OF INTERSECTION - HAVE ALMOST HAD TWO ACCIDENTS WHEN STEERING WENT OUT. IT BECAME PROGRESSIVELY WORSE AND AS OF MAY, 2011 THE POWER STEERING WAS COMPLETELY "OUT" - HOWEVER AS OF AUGUST 22, 2011 IT RETURNED TO FULL WORKING ORDER - AND LASTED FOR APPROX. 9 DAYS AND THEN STARTED TO POP IN AND OUT INTERMIT... Read more
Incident date: Sep 7, 2011
I ALMOST HAD A TIMING CHAIN/TENSIONER FAILURE. TOOK MY '07 MCS INTO THE MINI DEALER FOR ITS 4 YEAR SERVICE. THEY FOUND THAT THE 'TIMING CHAIN TENSIONER IS WEAK AND NEEDS TO BE REPLACED' OR 'TENSIONER WORN AND CAUSING EXCESSIVE CHAIN SLACK AND CHAIN NOISE'. I BOUGHT MY MINI NEW, IT NOW HAS 35464 MILES AND THIS SHOULD FALL INTO THE CATEGORY AS 'UNUSUAL'. THIS SHOULD NOT BE A PART THAT WEARS OUT OR S... Read more
Incident date: Sep 7, 2011
I ALMOST HAD A TIMING CHAIN/TENSIONER FAILURE. TOOK MY '07 MCS INTO THE MINI DEALER FOR ITS 4 YEAR SERVICE. THEY FOUND THAT THE 'TIMING CHAIN TENSIONER IS WEAK AND NEEDS TO BE REPLACED' OR 'TENSIONER WORN AND CAUSING EXCESSIVE CHAIN SLACK AND CHAIN NOISE'. I BOUGHT MY MINI NEW, IT NOW HAS 35464 MILES AND THIS SHOULD FALL INTO THE CATEGORY AS 'UNUSUAL'. THIS SHOULD NOT BE A PART THAT WEARS OUT OR S... Read more
Incident date: Aug 1, 2011
POWER STEERING TURNS ON AND OFF WHEN YOU LEAST EXPECT IT DURING TURNS OR DRIVNG ON A STRAIGHT HIGHWAY. *TR
Incident date: Mar 11, 2011
TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT SHIFTED THE GEAR SELECTOR INTO PARK HOWEVER, THE GEAR WOULD NOT REMAIN SECURE AND THE EMERGENCY BRAKE WAS ENGAGED TO PREVENT THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. IN ADDITION, ... Read more
Incident date: Mar 11, 2011
TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT SHIFTED THE GEAR SELECTOR INTO PARK HOWEVER, THE GEAR WOULD NOT REMAIN SECURE AND THE EMERGENCY BRAKE WAS ENGAGED TO PREVENT THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. IN ADDITION, ... Read more