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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 6,381 complaints for MINI

MINI COOPER (2005) - STEERING Dec 23, 2011
Incident date: Dec 22, 2011
MY WIFE WAS BACKING OUT OF A PARKING SPOT AND THE POWER STEERING ASSIST APPEARED TO HAVE BEEN TURNED OFF. SHE RE-STARTED THE CAR AND THE POWER STEERING WORKED FINE AFTER THAT. IT HAPPENED AGAIN WHEN I WAS ALSO BACKING OUT OF A PARKING SPOT LAST NIGHT. I AM AFRAID THIS COULD BECOME A BIG ISSUE IF THIS HAPPENS IN TRAFFIC THUS THE REPORT. FROM AN INTERNET SEARCH, IT SEEMS THAT NUMEROUS OTHER PEOPLE H... Read more
MINI COOPER S (2007) - STEERING Dec 22, 2011
Incident date: Dec 19, 2011
I HAVE HAD PREVIOUS ISSUES WITH THE PANORAMIC SUNROOF, I HAD TO GET IT REPLACED. THEN I HAD ISSUES WITH THE CHAIN AND CHAIN TENSIONER AND HAD TO GET THAT REPLACED TOO. NOW THE STEERING HAS FAILED ON ME, I CAN'T START THE CAR OR EVEN MOVE THE STEERING WHEEL. MY STEERING IS LOCKED NOW; I HAD THE CAR RUNNING, EVERYTHING SEEMED TO RUN FINE AND THE STEERING WORKED FINE. ONCE I SHUT THE CAR OFF I COULDN... Read more
MINI COOPER S (2007) - ELECTRICAL SYSTEM Dec 22, 2011
Incident date: Dec 19, 2011
I HAVE HAD PREVIOUS ISSUES WITH THE PANORAMIC SUNROOF, I HAD TO GET IT REPLACED. THEN I HAD ISSUES WITH THE CHAIN AND CHAIN TENSIONER AND HAD TO GET THAT REPLACED TOO. NOW THE STEERING HAS FAILED ON ME, I CAN'T START THE CAR OR EVEN MOVE THE STEERING WHEEL. MY STEERING IS LOCKED NOW; I HAD THE CAR RUNNING, EVERYTHING SEEMED TO RUN FINE AND THE STEERING WORKED FINE. ONCE I SHUT THE CAR OFF I COULDN... Read more
MINI COOPER S (2007) - ENGINE AND ENGINE COOLING Dec 22, 2011
Incident date: Dec 19, 2011
I HAVE HAD PREVIOUS ISSUES WITH THE PANORAMIC SUNROOF, I HAD TO GET IT REPLACED. THEN I HAD ISSUES WITH THE CHAIN AND CHAIN TENSIONER AND HAD TO GET THAT REPLACED TOO. NOW THE STEERING HAS FAILED ON ME, I CAN'T START THE CAR OR EVEN MOVE THE STEERING WHEEL. MY STEERING IS LOCKED NOW; I HAD THE CAR RUNNING, EVERYTHING SEEMED TO RUN FINE AND THE STEERING WORKED FINE. ONCE I SHUT THE CAR OFF I COULDN... Read more
MINI COOPER S (2007) - VISIBILITY Dec 22, 2011
Incident date: Dec 19, 2011
I HAVE HAD PREVIOUS ISSUES WITH THE PANORAMIC SUNROOF, I HAD TO GET IT REPLACED. THEN I HAD ISSUES WITH THE CHAIN AND CHAIN TENSIONER AND HAD TO GET THAT REPLACED TOO. NOW THE STEERING HAS FAILED ON ME, I CAN'T START THE CAR OR EVEN MOVE THE STEERING WHEEL. MY STEERING IS LOCKED NOW; I HAD THE CAR RUNNING, EVERYTHING SEEMED TO RUN FINE AND THE STEERING WORKED FINE. ONCE I SHUT THE CAR OFF I COULDN... Read more
MINI COOPER S (2007) - ENGINE AND ENGINE COOLING Dec 22, 2011
Incident date: Dec 25, 2010
AS A BACKGROUND, ON NOVEMBER 25, 2011, I DELIVERED THE CAR, A 2007 MINI COOPER S TO A MINI DEALERSHIP WHERE I ALWAYS HAVE IT SERVICED. THE REASON I BROUGHT IT IN FOR SERVICE WAS DUE TO THE OVERHEATING LIGHT AND ENGINE LIGHT BEING TRIGGERED WHILE DRIVING. WHEN I PICKED UP THE CAR, THE SERVICE ADVISOR ASSURED ME THAT IT WAS IN COMPLETE WORKING ORDER AND THE REPAIRS MADE THE CAR AS GOOD AS NEW. ON ... Read more
MINI COOPER S CONVERTIBLE (2005) - AIR BAGS Dec 21, 2011
Incident date: Jun 15, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED AT ENGINE START UP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED TO THE CONTACT THAT THE OCCUPANCY SENSOR FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEA... Read more
MINI COOPER (2005) - STEERING Dec 20, 2011
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT WAS DRIVING 70 MPH WHEN THE POWER STEERING FAILED.THE CONTACT WAS ABLE TO SAFELY MERGE TO THE SHOULDER WHERE THE VEHICLE WAS SHUT OFF. ONCE RESTARTED, THE STEERING RESUMED NORMAL OPERATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
MINI COOPER (2003) - STEERING Dec 17, 2011
Incident date: Apr 1, 2010
THE POWER STEERING PUMP FAILED WHILE DRIVING AND PROCEEDED TO FAIL INTERMITTENTLY FOR SEVERAL MONTHS WITH NO WARNING, SOMETIMES AT HIGH RATES OF SPEED AND IN TURNS. THE POWER STEERING PUMP QUIT FOR GOOD APPROXIMATELY SIX MONTHS LATER. I COULD HAVE BEEN SEVERELY INJURED OR KILLED - OR WORSE, HURT SOMEONE ELSE. THE MINI COOPER IS VERY HARD TO STEER WITHOUT POWER STEERING. I'M A STRONG WOMAN BUT IT T... Read more
MINI COOPER (2004) - STEERING Dec 15, 2011
Incident date: Dec 8, 2009
THE CARS POWER STEERING STARTED FAILING FOR A FEW SECONDS WHILE DRIVING AT SLOW SPEED. THIS HAS HAPPENED AT LEAST 20 OR MORE TIMES OVER THE LAST 2 YEARS. THE STEERING OF THE VEHICLE BECOMES EXTREMELY HARD. THERE IS NO WARNING THAT THIS WILL OCCUR, SO CLEARLY IT COULD RESULT IN AN ACCIDENT. IN THE LAST 12 MONTHS, THE POWER STEERING HAS STARTED TO FAIL WHEN THE CAR IS STARTED, BUT STARTED WORKIN... Read more
MINI COOPER S (2006) - ELECTRICAL SYSTEM Dec 15, 2011
Incident date: Dec 1, 2011
PLETHORA OF ELECTRICAL PROBLEMS. HEATED SEATS ARE A MAJOR CONCERN. THEY GO ON AND OFF BY THEMSELVES, SEEM HAUNTED. SOMETIMES, THEY GET SO HOT THEY LEAVE BURN MARKS IN MY LEGS. I AM AFRAID OF AN ELECTRICAL FIRE. THE HEATED SEATS GET SO HOT, THEY LEFT BURN MARKS IN MY SEAT. AISIN 6 SPEED AUTOMATIC TRANSMISSION, EQUIPPED WITH "LIFETIME" FLUID, BEGINS SLIPPING GEARS AT 70K THE SUPERCHARGER HAD T... Read more
1 injured
MINI COOPER S (2006) - ENGINE AND ENGINE COOLING Dec 15, 2011
Incident date: Dec 1, 2011
PLETHORA OF ELECTRICAL PROBLEMS. HEATED SEATS ARE A MAJOR CONCERN. THEY GO ON AND OFF BY THEMSELVES, SEEM HAUNTED. SOMETIMES, THEY GET SO HOT THEY LEAVE BURN MARKS IN MY LEGS. I AM AFRAID OF AN ELECTRICAL FIRE. THE HEATED SEATS GET SO HOT, THEY LEFT BURN MARKS IN MY SEAT. AISIN 6 SPEED AUTOMATIC TRANSMISSION, EQUIPPED WITH "LIFETIME" FLUID, BEGINS SLIPPING GEARS AT 70K THE SUPERCHARGER HAD T... Read more
1 injured
MINI COOPER S (2006) - VISIBILITY Dec 15, 2011
Incident date: Dec 1, 2011
PLETHORA OF ELECTRICAL PROBLEMS. HEATED SEATS ARE A MAJOR CONCERN. THEY GO ON AND OFF BY THEMSELVES, SEEM HAUNTED. SOMETIMES, THEY GET SO HOT THEY LEAVE BURN MARKS IN MY LEGS. I AM AFRAID OF AN ELECTRICAL FIRE. THE HEATED SEATS GET SO HOT, THEY LEFT BURN MARKS IN MY SEAT. AISIN 6 SPEED AUTOMATIC TRANSMISSION, EQUIPPED WITH "LIFETIME" FLUID, BEGINS SLIPPING GEARS AT 70K THE SUPERCHARGER HAD T... Read more
1 injured
MINI COOPER S (2006) - POWER TRAIN Dec 15, 2011
Incident date: Dec 1, 2011
PLETHORA OF ELECTRICAL PROBLEMS. HEATED SEATS ARE A MAJOR CONCERN. THEY GO ON AND OFF BY THEMSELVES, SEEM HAUNTED. SOMETIMES, THEY GET SO HOT THEY LEAVE BURN MARKS IN MY LEGS. I AM AFRAID OF AN ELECTRICAL FIRE. THE HEATED SEATS GET SO HOT, THEY LEFT BURN MARKS IN MY SEAT. AISIN 6 SPEED AUTOMATIC TRANSMISSION, EQUIPPED WITH "LIFETIME" FLUID, BEGINS SLIPPING GEARS AT 70K THE SUPERCHARGER HAD T... Read more
1 injured
MINI COOPER S (2005) - STEERING Dec 14, 2011
Incident date: Dec 7, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
MINI COOPER S (2004) - STEERING Dec 14, 2011
Incident date: Nov 14, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000...UPDATED 01/04/12 *BF ... Read more
MINI COOPER S (2004) - STEERING:HYDRAULIC POWER ASSIST:PUMP Dec 14, 2011
Incident date: Nov 14, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000...UPDATED 01/04/12 *BF ... Read more
MINI COOPER S (2003) - STEERING Dec 14, 2011
Incident date: Dec 13, 2011
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING AT APPROXIMATELY 25 MPH THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE CONTACT RESTARTED THE VEHICLE AND REGAINED POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE ELECTRIC POWER STEERING PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILUR... Read more
MINI COOPER CONVERTIBLE (2005) - STEERING Dec 13, 2011
Incident date: Dec 9, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE POWER STEERING SYSTEM MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY STIFF. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC STATED TO THE CONTACT THAT THE ENTIRE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR CALL ... Read more
MINI COOPER COUNTRYMAN (2011) - ENGINE AND ENGINE COOLING Dec 12, 2011
Incident date: Dec 9, 2011
I WAS DRIVING ABOUT 25MPH WHEN I SAW SMOKE COMING FROM UNDER THE HOOD. I PULLED OVER AND POPPED THE HOOD AND FOUND FLAMES IN THE ENGINE BAY. I DIDN'T HAVE AN EXTINGUISHER IN THE CAR AND THERE WASN'T A HOSE IN SIGHT, SO IT BURNED FOR A FEW MINS BEFORE A BYSTANDER STOPPED AND GAVE ME AN EXTINGUISHER. THE FIRE DEPARTMENT CAME SHORTLY AFTER AND DOUSED THE STILL SMOLDERING ENGINE COMPARTMENT WITH WATER... Read more
Fire
MINI COOPER (2004) - STEERING Dec 12, 2011
Incident date: Dec 9, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING, CAUSING EXTREME DIFFICULTY IN STEERING CONTROL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
MINI COOPER (2005) - STEERING Dec 12, 2011
Incident date: Aug 10, 2010
INTERMITTENT FAILURE OF POWER STEERING BEGINNING AT APPROXIMATELY 48,000 MILES, WITH INCREASING FREQUENCY AND DURATION UNTIL COMPLETE FAILURE OF POWER STEERING AT APPROXIMATELY 55,000 MILES, DESPITE FULL POWER STEERING FLUID RESERVOIR AT ALL TIMES. MINI DEALER ADVISES NEW POWER STEERING PUMP REQUIRED. *TR
MINI COOPER S (2004) - ELECTRICAL SYSTEM Dec 10, 2011
Incident date: Dec 7, 2011
PARKING ASSIST ALARM STOPPED WORKING COMPLETELY THEN THE NEXT TIME AS SOON AS THE VEHICLE WAS IN REVERSE THE ALARM SOUNDED AS THOUGH IMPACT WERE IMMINENT THOUGH NOTHING WAS BEHIND THE VEHICLE. ALARM CONTINUES TO SOUND WHENEVER THE MINI IS IN REVERSE. *TR
MINI COOPER S (2007) - ENGINE AND ENGINE COOLING Dec 9, 2011
Incident date: Nov 2, 2011
THE ENGINE BEGAN TO MAKE A LARGE RATTLING NOISE AND THE CHECK ENGINE LIGHT EVENTUALLY CAME ON. I STOPPED THE CAR AND CHECKED THE OIL TO SEE IF IT WAS LOW AND DISCOVERED THAT I WAS NOT ABLE TO GET THE DIP STICK BACK IN. AT THIS POINT I CALLED A TOW TRUCK AND TOOK IT TO A LOCAL MECHANIC BECAUSE THERE ISN'T A MINI DEALER WITHIN 100 MILES OF MY LOCATION. TURNS OUT IT WAS THE TIMING CHAIN TENSIONER WHI... Read more
MINI COOPER S (2007) - POWER TRAIN Dec 9, 2011
Incident date: Nov 2, 2011
THE ENGINE BEGAN TO MAKE A LARGE RATTLING NOISE AND THE CHECK ENGINE LIGHT EVENTUALLY CAME ON. I STOPPED THE CAR AND CHECKED THE OIL TO SEE IF IT WAS LOW AND DISCOVERED THAT I WAS NOT ABLE TO GET THE DIP STICK BACK IN. AT THIS POINT I CALLED A TOW TRUCK AND TOOK IT TO A LOCAL MECHANIC BECAUSE THERE ISN'T A MINI DEALER WITHIN 100 MILES OF MY LOCATION. TURNS OUT IT WAS THE TIMING CHAIN TENSIONER WHI... Read more
MINI COOPER (2004) - STEERING Dec 8, 2011
Incident date: Nov 11, 2011
STEERING FLUID PUMP WAS JUST REPLACED A FEW WEEKS AGO, PROBLEM HAS RETURNED AND WILL NOT GO AWAY... STEERING WHEEL VERY RIGID HARD TO TURN. VERY DIFFICULT TO MAKE TURNS, ALOT OF EFFORT TO TURN THE STEERING WHEEL. TRYING TO MAKE A SHARP OR QUICK TURN IF NEEDED, WOULD BE DANGEROUS & ALMOST IMPOSSIBLE. I RECENTLY RESEARCHED AND FOUND THAT THOUSANDS OF 04 MINI COOPERS HAD THIS SAME PROBLEM. *TR
MINI COOPER (2002) - STEERING Dec 8, 2011
Incident date: Dec 8, 2011
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING PUMP CONTINUED TO RUN WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.
MINI COOPER (2005) - STEERING Dec 7, 2011
Incident date: Dec 6, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT WAS DRIVING 45 MPH WHEN THE POWER STEERING SEIZED AND BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND THAT HE SHOULD BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,781.
MINI COOPER (2003) - STEERING Dec 6, 2011
Incident date: Jun 27, 2007
THE INCIDENT OCCURRED BACK IN JUNE 27, 2007. I PARKED MY CAR AND THEN NOTICED THERE WAS SMOKE COMING FROM THE FRONT OF THE CAR. OPENED THE BONNET AND THERE WERE FLAMES COMING FROM THE UNDERSIDE OF THE ENGINE. THE FIRST ATTEMPT AT USING A FIRE EXTINGUISHER TEMPORARILY PUT OUT THE FIRE, BUT IT RE-IGNITED AND AT THIS POINT CALLED THE FIRE DEPARTMENT TO PUT IT OUT SAFELY. THE BMW DEALER KEPT SAYIN... Read more
Fire
MINI COOPER S (2005) - STEERING:ELECTRIC POWER ASSIST SYSTEM Dec 6, 2011
Incident date: Dec 4, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE WHEN THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE HE WAS INFORMED THAT THE ELECTRIC POWER STEERING COMPONENT HAD MELTED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS A CONCURRENT INVESTIGATION FO... Read more
Fire
MINI COOPER (2008) - AIR BAGS Dec 5, 2011
Incident date: Dec 1, 2009
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT SPORADICALLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
MINI COOPER (2005) - STEERING Dec 5, 2011
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2005 MINI COOPER. THEN CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS STOPPED AND SHUT OFF. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP AND THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT REPAIR SHOP, BUT REPAIRS WERE NOT PERFORMED. THE MAN... Read more
MINI COOPER (2004) - STEERING Dec 4, 2011
Incident date: Oct 24, 2011
POWER ASSISTED STEERING WILL CEASE WORKING WHILE DRIVING, MAKING THE CAR VERY, VERY DIFFICULT TO STEER/CONTROL. THIS PROBLEM IS CURRENTLY INTERMITTENT, BUT WHEN IT DOES HAPPEN IT IS VERY SCARY. CURRENTLY, I WILL NOT ALLOW MY WIFE OR GRANDCHILDREN IN THE CAR UNTIL I FIX THIS PROBLEM. MINI USA THRU MAIN LINE MINI, BALA CYNWYD, PA STATED NO RECALL FOR THIS VEHICLE VIA EMAIL. RESEARCH OF NHTSA ONL... Read more
MINI COOPER (2005) - STEERING Dec 3, 2011
Incident date: Nov 17, 2011
I RECENTLY BOUGHT MY 2005 MINI COOPER, AFTER MOVING TO TACOMA, WA. ONLY AFTER A WEEK OF DRIVING I STARTED HAVING PROBLEMS WITH THE POWER STEERING. I HAVE NOT EVEN MADE A PAYMENT ON THE VEHICLE. I HAVE CONTACTED UKMINI AND MY INFORMATION WAS FORWARD TO BMW HEAD OFFICE IN GERMANY. MINIUSA CONTACTED ME TO BRING THE VEHICLE INTO A LOCAL DEALER TO VERIFY THE FAULT. THEY DIDN'T SAY THEY WOULD COVER THE ... Read more
MINI COOPER (2004) - STEERING Dec 1, 2011
Incident date: May 2, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. DURING THE MOST RECENT FAILURE, THE POWER STEERING PUMP CONTINUED TO RUN AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILUR... Read more
MINI COOPER (2004) - STEERING:ELECTRIC POWER ASSIST SYSTEM Nov 30, 2011
Incident date: Nov 10, 2011
I AM THE ORIGINAL OWNER OF A 2004 MINI COOPER S, NOW WITH A POWER STEERING PROBLEM. THE POWER STEERING REPEATEDLY FAILS FOR NO DETECTABLE REASON--THIS ACCORDING TO MY MINI/BMW MECHANIC. I DRIVE THE CAR FOR APPROXIMATELY 15 MILES AND THE POWER STEERING FAILS. I SHUT THE CAR OFF, LET IT COOL AND RESTART IT. IT RETURNS TO NORMAL AND THEN AGAIN FAILS AFTER A FEW MILES. THE ON-BOARD COMPUTER RECORDS T... Read more
MINI COOPER (2004) - STEERING Nov 30, 2011
Incident date: Nov 10, 2011
I AM THE ORIGINAL OWNER OF A 2004 MINI COOPER S, NOW WITH A POWER STEERING PROBLEM. THE POWER STEERING REPEATEDLY FAILS FOR NO DETECTABLE REASON--THIS ACCORDING TO MY MINI/BMW MECHANIC. I DRIVE THE CAR FOR APPROXIMATELY 15 MILES AND THE POWER STEERING FAILS. I SHUT THE CAR OFF, LET IT COOL AND RESTART IT. IT RETURNS TO NORMAL AND THEN AGAIN FAILS AFTER A FEW MILES. THE ON-BOARD COMPUTER RECORDS T... Read more
MINI COOPER (2004) - STEERING:HYDRAULIC POWER ASSIST SYSTEM Nov 30, 2011
Incident date: Nov 25, 2011
WHILE DRIVING IN A 35MPH ZONE, SMOKE STARTED COMING OUT FROM UNDER THE HOOD (BONNET). DRIVER NOTICED ODD STEERING RESPONSE SHORTLY BEFORE SMOKE APPEARED. REPAIR SHOP NOTED POWER STEERING PUMP FAILURE CAUSING WIRING LOOM FIRE. RESEARCH HAS FOUND NUMEROUS POWER STEERING PUMP FAILURES ON MINI COOPERS. WHEN POWER STEERING FAILS, DRIVING IS NEXT TO IMPOSSIBLE GIVEN SIZE OF STEERING WHEEL AND POWER ASSI... Read more
Fire
MINI COOPER (2004) - ELECTRICAL SYSTEM Nov 30, 2011
Incident date: Nov 25, 2011
WHILE DRIVING IN A 35MPH ZONE, SMOKE STARTED COMING OUT FROM UNDER THE HOOD (BONNET). DRIVER NOTICED ODD STEERING RESPONSE SHORTLY BEFORE SMOKE APPEARED. REPAIR SHOP NOTED POWER STEERING PUMP FAILURE CAUSING WIRING LOOM FIRE. RESEARCH HAS FOUND NUMEROUS POWER STEERING PUMP FAILURES ON MINI COOPERS. WHEN POWER STEERING FAILS, DRIVING IS NEXT TO IMPOSSIBLE GIVEN SIZE OF STEERING WHEEL AND POWER ASSI... Read more
Fire
MINI COOPER (2005) - STEERING Nov 29, 2011
Incident date: Jul 21, 2011
DRIVING HOME FROM WORK AT ABOUT 70 MPH, THE POWER STEERING FAILED. I WAS GOING AROUND A BEND IN THE ROAD WHEN SUDDENLY THE POWER STEERING FAILED THAT ALMOST CAUSED AN ACCIDENT. WITHOUT NOTICE THE CAR REVERTED TO "RACK-AND-PINION" MODE. I WAS FORTUNATE THAT TIME TO GAIN CONTROL OF THE CAR AND DID NOT GO OVER THE SIDE OF THE ROAD OR HIT ANOTHER CAR. I DIDN'T DRIVE THE CAR FOR SEVERAL MONTHS THEN TOO... Read more
MINI COOPER (2005) - ELECTRICAL SYSTEM Nov 29, 2011
Incident date: Jul 21, 2011
DRIVING HOME FROM WORK AT ABOUT 70 MPH, THE POWER STEERING FAILED. I WAS GOING AROUND A BEND IN THE ROAD WHEN SUDDENLY THE POWER STEERING FAILED THAT ALMOST CAUSED AN ACCIDENT. WITHOUT NOTICE THE CAR REVERTED TO "RACK-AND-PINION" MODE. I WAS FORTUNATE THAT TIME TO GAIN CONTROL OF THE CAR AND DID NOT GO OVER THE SIDE OF THE ROAD OR HIT ANOTHER CAR. I DIDN'T DRIVE THE CAR FOR SEVERAL MONTHS THEN TOO... Read more
MINI COOPER CONVERTIBLE (2005) - STEERING Nov 29, 2011
Incident date: Oct 9, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE POWER STEERING BECAME UNRESPONSIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILE... Read more
MINI COOPER CONVERTIBLE (2005) - STEERING:HYDRAULIC POWER ASSIST:PUMP Nov 29, 2011
Incident date: Oct 9, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE POWER STEERING BECAME UNRESPONSIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILE... Read more
MINI COOPER CONVERTIBLE (2005) - STEERING:HYDRAULIC POWER ASSIST:PUMP Nov 29, 2011
Incident date: Oct 9, 2011
THE POWER STEERING ON MY 2005 MINI COOPER CONVERTIBLE SUDDENLY FAILED ON A TURN, NEARLY CAUSING ME TO GO INTO A DITCH. MY MINI DEALER TOLD ME IT WAS PROBABLY THE POWER STEERING PUMP & WOULD COST $1400 TO REPLACE. I RESEARCHED THE PROBLEM ON THE INTERNET & FOUND THIS WAS A COMMON ISSUE WITH THE MINI COOPER & THAT AN INVESTIGATION WAS TAKING PLACE INTO THE DEFECTIVE PUMP & THAT A RECALL MIGHT BE FOR... Read more
MINI COOPER CONVERTIBLE (2005) - STEERING Nov 29, 2011
Incident date: Oct 9, 2011
THE POWER STEERING ON MY 2005 MINI COOPER CONVERTIBLE SUDDENLY FAILED ON A TURN, NEARLY CAUSING ME TO GO INTO A DITCH. MY MINI DEALER TOLD ME IT WAS PROBABLY THE POWER STEERING PUMP & WOULD COST $1400 TO REPLACE. I RESEARCHED THE PROBLEM ON THE INTERNET & FOUND THIS WAS A COMMON ISSUE WITH THE MINI COOPER & THAT AN INVESTIGATION WAS TAKING PLACE INTO THE DEFECTIVE PUMP & THAT A RECALL MIGHT BE FOR... Read more
MINI COOPER (2007) - ENGINE AND ENGINE COOLING Nov 28, 2011
Incident date: Nov 26, 2011
I HAD THIS CAR SERVICED ABOUT 4 TIMES DURING THE 4 YR WARRANTY PERIOD. JUST AFTER THE WARRANTY PERIOD, THE CAR WAS CHECKED FOR BRAKE JOB AND I WAS INFORMED THAT THE WATER PUMP LEAKS. I THINK THE COOLANT PROVABLE WAS LEAKING PRIOR TO EXPIRATION OF WARRANTY BUT I WAS NOT INFORMED. I BOUGHT 3 CARS IN 2007 (HONDA AND LEXUS) AND NONE OF THEM HAS THIS ISSUE. 1. ENGINE COOLANT LEAKS. REPLACE WATER P... Read more
MINI COOPER (2007) - LATCHES/LOCKS/LINKAGES:HOOD:LATCH Nov 28, 2011
Incident date: Nov 26, 2011
I HAD THIS CAR SERVICED ABOUT 4 TIMES DURING THE 4 YR WARRANTY PERIOD. JUST AFTER THE WARRANTY PERIOD, THE CAR WAS CHECKED FOR BRAKE JOB AND I WAS INFORMED THAT THE WATER PUMP LEAKS. I THINK THE COOLANT PROVABLE WAS LEAKING PRIOR TO EXPIRATION OF WARRANTY BUT I WAS NOT INFORMED. I BOUGHT 3 CARS IN 2007 (HONDA AND LEXUS) AND NONE OF THEM HAS THIS ISSUE. 1. ENGINE COOLANT LEAKS. REPLACE WATER P... Read more
MINI COOPER S (2005) - AIR BAGS Nov 28, 2011
Incident date: Jun 7, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT PASSENGER SEAT SENSOR PAD WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAN... Read more
MINI COOPER S (2005) - STEERING Nov 28, 2011
Incident date: Oct 19, 2010
POWER STEERING FOR THE LAST YEAR OR SO ONLY WORKS A FRACTION OF THE TIME. THE FIRST TIME IT WENT OUT WAS WHILE DRIVING ON THE FREEWAY. LAST WEEKEND IT STOPPED WORKING AND DIDN'T WORK AGAIN FOR A FULL WEEK. VERY HARD TO DRIVE THIS VEHICLE WHEN IT GOES OUT UNEXPECTEDLY. *KB
MINI COOPER S (2004) - STEERING Nov 28, 2011
Incident date: Nov 28, 2011
POWER STEERING INTERMITTENTLY WORKING CAUSING SEVERE OVERSTEER WHILE ENTERING HIGHWAY TRAFFIC. HAD NO INDICATION OF PROBLEM WHILE ON INTERSTATE. UPON EXITING INTERSTATE ON A 30 MPH LOOP STEERING FAILED . PRESENTLY POWER STEERING IS INTERMITTENT SO THE WIFE NO LONGER GETS TO DRIVE THE COOPER. GOOD FORTUNE WAS WITH ME AND I HAVE DRIVEN CARS WITHOUT POWERSTEERING. EVEN SO I WAS CAUGHT OFF GUARD AND ... Read more
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