Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jan 27, 2012
POWER STEERING PUMP SEIZED AND NEEDED TO BE REPLACED. POWER STEERING FAN FAILURE AND ALSO NEEDED TO BE REPLACED. POWER STEERING HOSES LEAKING AND ALSO NEEDED TO BE REPLACED. OUTPUT SHAFT SEAL IS LEAKING, BUT HAS NOT BEEN REPLACED AT THIS TIME. THESE REPAIRS COST ME APPROXIMATELY $1000! I HAVE FOUND NUMEROUS COMPLAINTS ABOUT POWER STEERING FAILURES IN THE 2004-2005 MINI. PLEASE MAKE BMW P... Read more
Incident date: Nov 5, 2011
TL* THE CONTACT OWNS A 2010 MINI COOPER S HATCH BACK. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHILE DRIVING AT VARIOUS SPEEDS AND WOULD OFTEN RESIST STARTING ATTEMPTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EVERY TIME THE STALLING FAILURE OCCURRED WITH THE ILLUMINATION OF THE INSTRUMENT CHECK ENGINE LIGHT. THE DEALER WAS CONTACTED AND THE VEHICLE WAS TAKEN TO HAVE THE FAI... Read more
Incident date: Nov 5, 2011
TL* THE CONTACT OWNS A 2010 MINI COOPER S HATCH BACK. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHILE DRIVING AT VARIOUS SPEEDS AND WOULD OFTEN RESIST STARTING ATTEMPTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EVERY TIME THE STALLING FAILURE OCCURRED WITH THE ILLUMINATION OF THE INSTRUMENT CHECK ENGINE LIGHT. THE DEALER WAS CONTACTED AND THE VEHICLE WAS TAKEN TO HAVE THE FAI... Read more
Incident date: Jan 26, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER .THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING SEIZED MOMENTARILY BEFORE RESUMING NORMAL OPERATION INDEPENDENTLY. THE CONTACT HAD EXPERIENCED THE FAILURE AT LEAST TWICE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABL... Read more
Incident date: Jan 20, 2012
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE WAS RESISTANT TO STARTING ATTEMPTS. THE CONTACT NOTICED THAT THE BATTERY WAS DRAINED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THERE WAS AN INTERNAL SHORT IN THE ELECTRONIC WATER PUMP. THE DEALER ADVISED THE CONTACT THAT THE SHORT CAUSED THE BATTERY TO DRAIN . THE VEHICLE WAS REPAIRED AT THE OWN... Read more
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Jan 30, 2012
Incident date: Dec 1, 2011
PASSENGER AIRBAG LIGHT IS ON EVEN IF LESS THEN 25 LBS IS ON THE PASSENGER SEAT. *TT
MINI
COOPER CONVERTIBLE
(2005) - POWER TRAIN
Jan 29, 2012
Incident date: Jan 19, 2011
POWER STEERING STOPPED FUNCTIONING. HAD TO REPLACE THE PUMP. *TT
Incident date: Mar 22, 2007
TURNING FROM A LEFT HAND TURN LANE ON TO A SIDE STREET AS I HAVE DONE AT LEAST 4 TIMES A DAY FOR OVER 10 YEARS, I LOST ALL POWER AND THE ABILITY TO CONTROL THE VEHICLE. IN THE MIDDLE OF THE TURN THE LOSS OF POWER, THE LOSS OF STEERING, AND THE LOSS OF BRAKES CAUSED ME TO RUN INTO THE CURB. THIS ACCIDENT RESULTED IN THE RIGHT FRONT WHEEL AND ASSEMBLY BEING REPLACED. NOT LONG AFTER GETTING MY MIN... Read more
Crash
Incident date: Mar 22, 2007
TURNING FROM A LEFT HAND TURN LANE ON TO A SIDE STREET AS I HAVE DONE AT LEAST 4 TIMES A DAY FOR OVER 10 YEARS, I LOST ALL POWER AND THE ABILITY TO CONTROL THE VEHICLE. IN THE MIDDLE OF THE TURN THE LOSS OF POWER, THE LOSS OF STEERING, AND THE LOSS OF BRAKES CAUSED ME TO RUN INTO THE CURB. THIS ACCIDENT RESULTED IN THE RIGHT FRONT WHEEL AND ASSEMBLY BEING REPLACED. NOT LONG AFTER GETTING MY MIN... Read more
Crash
Incident date: Mar 22, 2007
TURNING FROM A LEFT HAND TURN LANE ON TO A SIDE STREET AS I HAVE DONE AT LEAST 4 TIMES A DAY FOR OVER 10 YEARS, I LOST ALL POWER AND THE ABILITY TO CONTROL THE VEHICLE. IN THE MIDDLE OF THE TURN THE LOSS OF POWER, THE LOSS OF STEERING, AND THE LOSS OF BRAKES CAUSED ME TO RUN INTO THE CURB. THIS ACCIDENT RESULTED IN THE RIGHT FRONT WHEEL AND ASSEMBLY BEING REPLACED. NOT LONG AFTER GETTING MY MIN... Read more
Crash
Incident date: Jan 27, 2012
WHILE DRIVING ON THE FREEWAY (I-684) AT 65 MPH THE VEHICLE LOST POWER STEERING ASSIST APPROX. 30 MILES FROM MY HOME. THIS MADE THE CAR DIFFICULT TO CONTROL, ESPECIALLY WHEN TAKING TURNS IN AND OFF OF EXITS. MUCH FORCE WAS REQUIRED TO MAINTAIN CONTROL AND STEERING THE VEHICLE FOR THE REST OF THE TRIP HOME. I WILL REPORT THIS TO MINI ON MONDAY. *TR
Incident date: Oct 17, 2011
POWER STEERING FAILS DURING DRIVING. SEEMS TO BE AFTER ENGINE GETS HOT. HAPPENS UNEXPECTEDLY AND WITHOUT WARNING. *TR
Incident date: Oct 13, 2011
I HAD POWER STEERING ONE DAY AND THE NEXT DAY WHEN I WAS DRIVING I BEGAN TO MAKE A TURN AND REALIZED MY POWER STEERING WENT OUT. TO THIS DAY IT HAS NEVER CAME BACK. I WAS TOLD IT IS SOMETHING LIKE AN ELECTRIC HYDRAULIC PUMP BUT THE PRICE IS SO OUTRAGEOUS I CANNOT AFFORD TO GET IT FIXED SO I JUST TRY TO DRIVE IT AS LITTLE AS POSSIBLE AND BE AS CAREFUL AS I CAN. *TR
Incident date: Jan 28, 2012
WHEN TURNING INTO OUR NEIGHBORHOOD AT 10-15MPH, THERE WAS A SUDDEN LOSS IN POWER AND THE STEERING BECAME STIFF. I DID NOT THINK ANYTHING OF TILL I PULLED THE VEHICLE INTO OUR GARAGE AND TURNED IT OFF. AT THIS TIME THE COOLING FAN AND POWER STEERING REMAINED ACTIVE, CREATING LOUD WHINING NOISES. I LET IT RUN FOR 30 MINUTES BUT THE ISSUE REMAINED. ONLY THING THAT RESOLVED THE ISSUE WAS DISCONNEC... Read more
Incident date: Jul 20, 2011
THE PASSENGER AIRBAG SRS FLOOR MAT SENSOR IS DAMAGED AND MAY CAUSE THE PASSENGER AIRBAG TO NOT DEPLOY IN THE CASE OF AN ACCIDENT. THE SRS AIRBAG LIGHT IS ILLUMINATED. *TR
Incident date: Nov 21, 2011
THE AIRBAG WARNING LIGHT CAME ON IN MY 2002 MINI COOPER S. THE MINI DEALER SERVICE DEPARTMENT SAID THAT THE AIRBAG CONTROL UNIT WAS FAULTY...THAT THE "MRS CONTROL UNIT SHORTED". SINCE THIS IS A PIECE OF SAFETY EQUIPMENT, AND SINCE IT IS NOT A MECHANICAL DEVICE THAT WOULD BE SUBJECT TO WEAR, I BELIEVE THE DEALER SHOULD HAVE REPLACED THIS UNIT AT NO CHARGE...AND/OR AN ALERT SHOULD GO TO OTHER MINI... Read more
MINI
COOPER CONVERTIBLE
(2006) - AIR BAGS
Jan 26, 2012
Incident date: Sep 14, 2011
AIRBAG WARNING LIGHT COMES ON WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT. THE DEALER SAYS THE AIRBAG SENSOR IN THE SEAT NEEDS TO BE REPLACED. THE COST IS ABOUT $1000. IN 2006 MINI ISSUED AN EXTENDED WARRANTY FOR 2002 AND 2003 MODELS WITH THE SAME DEFECT. BMW'S INVESTIGATION OF THE SAME SENSOR UNDER THE PASSENGER SEATS OF BMW AUTOS RESULTED IN A RECALL OF THIS PART. NHTSA ACTION NUMBER: EA... Read more
MINI
COOPER CONVERTIBLE
(2006) - ELECTRICAL SYSTEM
Jan 26, 2012
Incident date: Sep 14, 2011
AIRBAG WARNING LIGHT COMES ON WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT. THE DEALER SAYS THE AIRBAG SENSOR IN THE SEAT NEEDS TO BE REPLACED. THE COST IS ABOUT $1000. IN 2006 MINI ISSUED AN EXTENDED WARRANTY FOR 2002 AND 2003 MODELS WITH THE SAME DEFECT. BMW'S INVESTIGATION OF THE SAME SENSOR UNDER THE PASSENGER SEATS OF BMW AUTOS RESULTED IN A RECALL OF THIS PART. NHTSA ACTION NUMBER: EA... Read more
Incident date: Jan 1, 2007
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 5 MPH. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WOULD INTERMITTENTLY SEIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 19,650. UPDATED 03/05/12*LJ THE CONSUMER STATED THE VEHICLE WAS ... Read more
Incident date: Jan 1, 2007
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 5 MPH. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WOULD INTERMITTENTLY SEIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 19,650. UPDATED 03/05/12*LJ THE CONSUMER STATED THE VEHICLE WAS ... Read more
Incident date: Jan 25, 2012
POWER STEERING PUMP FAILURE AND CAR BECOME VERY HARD TO TURN. ALMOST CRASHED INTO A CURB TAKE A 90 DEGREE SHARP TURN. ALL FUSES RELATED TO PUMP DID NOT FAIL. STEERING FLUID LEVEL IS AT PROPER AMOUNT. I JACKED UP THE CAR FRONT THE FRONT AND IT WAS A LITTLE BETTER WITHOUT ANY LOAD ON THE FROM END BUT FELT VERY NOTCHY ABOUT EVERY 20% OF A FULL TURN OF THE WHEEL. ELECTRIC COOLING FAN THAT COO... Read more
Incident date: Apr 1, 2011
POWER STEERING FAILED MAKING IT DIFFICULT TO DRIVE/ TURN VEHICLE. THIS HAS HAPPENED MULTIPLE TIMES. TYPICALLY THE POWER STEERING COMES BACK AFTER A MINUTE OR TWO BUT DURING THE LATEST INCIDENT IT DID NOT COME BACK ON. *TR
Incident date: Jan 17, 2012
POWER STEERING FAILED WHILE CAR WAS BEING DRIVEN. LUCKILY THE CAR WAS AT LOW SPEED AT THE TIME AND I WAS ABLE TO GET TO A SAFE STOP BY USING BRUTE FORCE TO STEER THE CAR. POWER STEERING THAN REAPPEARED INTERMITTENTLY OVER THE NEXT FEW DAYS, FINALLY FAILING COMPLETELY. MECHANIC SAYS POWER STEERING PUMP FAILED AND THAT IT IS A COMMON PROBLEM WITH MINIS. COST WILL BE OVER $1200 TO REPAIR. IT APP... Read more
Incident date: Jan 24, 2012
AFTER NUMEROUS TRIPS TO GARAGE TO DETERMINE WHY THE ENGINE LIGHT WAS COMING ON AND CAR SIGNALING BY WAY OF ALARM FOR ME TO SEE SERVICE DEPT IMMEDIATELY AND AT LEAST TWICE HAVING BEEN TRAVELING ON THE INTERSTATE AND FOUND MYSELF STRANDED WITH EXTREMELY LOW LEVEL OF ANTIFREEZE, BMW SERVICE DEPT RECOMMENDED A CHANGE OF HEATING THERMOSTAT. SAID THEY HAD SEEN THIS NUMEROUS TIMES. I TRUSTED THEM AND S... Read more
Incident date: Dec 13, 2011
MY POWER STEERING IS GOING IN AND OUT. I MIGHT HAVE IT, AND DRIVE ANOTHER MINUTE ITS NOT WORKING. THE CAR ONLY HAS 58740 MILES ON IT I HAVE HAD IT CHECKED OUT AND THE PUMP SEEMS TO BE THE PROBLEM. MINI SAYS THERE IS NOT PROBLEM WITH THEIR STEERING PUMPS BUT WHEN I GO ON LINE AND CHECK THERE SEEMS TO BE A LOT OF OTHERS HAVING THE SAME PROBLEM AT THE SAME APPROXIMATE MILEAGE MARK GIVE OR TAKE A FEW... Read more
Incident date: Dec 27, 2011
POWER STEERING STOPPED WORKING---WHILE DRIVING ON CURVE---IMPACTED CAR CONTROL. REGAINED POWER STEERING. THIS HAPPENED TWO MORE TIMES. VERY DANGEROUS!!!!!!!!!!!!!!!! *TR
Incident date: Jan 23, 2012
POWER STEERING FAILED WHILE ON A HIGHWAY. *TR
Incident date: May 2, 2011
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO MANEUVER THE VEHICLE WITHOUT APPLYING AN EXCESSIVE AMOUNT OF FORCE TO THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT REPLACED THE POWER STEERING FAN AS A TEMPORARY REMEDY. ... Read more
Incident date: May 26, 2009
POWER STEERING FAILED, CAR WOULD NOT TURN. SECOND OCCASION 1/19/12 SAME THING AT 40MPH. AFTER CAR RESTS PROBLEM DISAPPEARS. ALMOST IMPOSSIBLE TO TURN CAR AT ALL. *TR
Incident date: Jan 21, 2012
I WOULD LIKE TO REPORT A POWER STEERING FAILURE ON MY PREGNANT WIFE'S 2002 MINI COOPER. THE CAR ONLY HAS 61K MILES ON IT. SHE WAS DRIVING LAST NIGHT, IN THE RAIN, AND THE POWER STEERING PUMP WENT OUR AS SHE WAS ON A FREEWAY TRANSITION RAMP AT A SPEED OF 40-50 MPH. SHE ALMOST LOST CONTROL OF THE VEHICLE AND ALMOST HIT THE SIDE RAILS. FORTUNATELY SHE WAS ABLE TO AVOID CRASHING. THE POWER STEERI... Read more
MINI
COOPER CLUBMAN
(2008) - ENGINE AND ENGINE COOLING
Jan 21, 2012
Incident date: Jan 16, 2012
PLEASE REFER TO MY PREVIOUS COMPLAINT 10443238 FOR THE INITIAL INFORMATION. THIS COMPLAINT IS THE FOLLOW UP. THE CAR WENT IN TO THE DEALER FOR THE DIESELING SOUND THE CAR WAS MAKING. THE DIAGNOSIS WAS THAT TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. OTHER ASSOCIATED COMPONENTS SUCH AS THE CHAIN TENSIONER WOULD ALSO HAVE TO BE REPLACED. TOTAL COST IS $2200. I STARTED RESEARCHING THIS ISS... Read more
Incident date: Apr 10, 2011
VERY DISAPPOINTED WITH MINI COOPER AND THE CORPORATION OF BMW ON HOW THEY HANDLED MY ISSUES WITH MY 2004 MINI. I CAME TO THE DEALERSHIP SEVERAL TIMES IN RAMSEY, NEW JERSEY WITH THE REPAIRS THAT WERE RECALLED. I HAD PRINTED THE RECALLS AS EVIDENCE THAT THERE WERE IDENTICAL ISSUES AS THE REPAIRS NEEDED TO MY CAR! THE DEALERSHIP IGNORED AND REFUSED TO EVEN LOOK AT THE RECALLS ON PAPER AND TO MY DI... Read more
Fire
Incident date: Apr 10, 2011
VERY DISAPPOINTED WITH MINI COOPER AND THE CORPORATION OF BMW ON HOW THEY HANDLED MY ISSUES WITH MY 2004 MINI. I CAME TO THE DEALERSHIP SEVERAL TIMES IN RAMSEY, NEW JERSEY WITH THE REPAIRS THAT WERE RECALLED. I HAD PRINTED THE RECALLS AS EVIDENCE THAT THERE WERE IDENTICAL ISSUES AS THE REPAIRS NEEDED TO MY CAR! THE DEALERSHIP IGNORED AND REFUSED TO EVEN LOOK AT THE RECALLS ON PAPER AND TO MY DI... Read more
Fire
Incident date: Apr 10, 2011
VERY DISAPPOINTED WITH MINI COOPER AND THE CORPORATION OF BMW ON HOW THEY HANDLED MY ISSUES WITH MY 2004 MINI. I CAME TO THE DEALERSHIP SEVERAL TIMES IN RAMSEY, NEW JERSEY WITH THE REPAIRS THAT WERE RECALLED. I HAD PRINTED THE RECALLS AS EVIDENCE THAT THERE WERE IDENTICAL ISSUES AS THE REPAIRS NEEDED TO MY CAR! THE DEALERSHIP IGNORED AND REFUSED TO EVEN LOOK AT THE RECALLS ON PAPER AND TO MY DI... Read more
Fire
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE WHEN ACCELERATING AT ANY SPEED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THE CONTACT TO REPLACE THE SUPER CHARGER ASSEMBLY, WATER PUMP ASSEMBLY, BYPASS VALVE, AND THE ANTI FREEZ... Read more
Incident date: Nov 11, 2011
RECENTLY, I'VE BEEN GETTING BOTH THE YELLOW OVERHEAD AIRBAG OFF LIGHT (ABOVE THE REARVIEW MIRROR) AND THE RED WARNING LIGHT ON THE CENTER DASH. THE WARNING LIGHTS WILL GO OFF OCCASIONALLY, BUT ALWAYS SEEM TO RETURN. IT DOES NOT MATTER WHETHER I AM CARRYING A PASSENGER OR NOT. THE PROBLEM APPEARS TO BE A DEFECTIVE SEAT SENSOR OR A DEFECT IN AIRBAG WIRING HARNESS. SINCE THIS IS A SAFETY ISSUE, ... Read more
Incident date: Jul 10, 2011
I TOOK THE CAR TO THE DEALER ON 12/15/11 BECAUSE THE PASSANGER AIRBAG OFF LIGHT TURNED ON WHEN A PASSANGER WAS SEATED. THE LIGHT TURNED ON AGAIN JAN 7, 2012. HERE ARE THE DEALER'S NOTES FROM THE 12/15/11 VISIT: SEAT MAT SENSOR OC3 RECODING CHECK FAULT MEMORY NO RELEATING FAULT STORED. COMPLETED TEST PLAN B6577 ACM4. CHECK CONNECTOR TO SENSOR OK. TEST PLAN CONCUDED TO RECODE OC3. UP... Read more
Incident date: Jul 10, 2011
I TOOK THE CAR TO THE DEALER ON 12/15/11 BECAUSE THE PASSANGER AIRBAG OFF LIGHT TURNED ON WHEN A PASSANGER WAS SEATED. THE LIGHT TURNED ON AGAIN JAN 7, 2012. HERE ARE THE DEALER'S NOTES FROM THE 12/15/11 VISIT: SEAT MAT SENSOR OC3 RECODING CHECK FAULT MEMORY NO RELEATING FAULT STORED. COMPLETED TEST PLAN B6577 ACM4. CHECK CONNECTOR TO SENSOR OK. TEST PLAN CONCUDED TO RECODE OC3. UP... Read more
Incident date: May 6, 2011
PASSENGER SEAT OC-3 AIR BAG SENSOR FAILURE: I HAVE HAD THIS PROBLEM SPORADICALLY SINCE I BOUGHT THE CAR BUT RECENTLY, I'VE BEEN GETTING BOTH THE YELLOW OVERHEAD AIRBAG OFF LIGHT (ABOVE THE REARVIEW MIRROR) AND THE RED WARNING LIGHT ON THE CENTER DASH TURN ON AND STAY ON. THIS HAPPENS SEVERAL TIMES A WEEK NOW WHETHER THE SEAT IS OCCUPIED OR NOT. IT CAUSES THE SEATBELT ALARM TO GO OFF AND I HAVE TO... Read more
Incident date: Jan 19, 2012
THE PAX AIRBAG LIGHT BOTH ON DASHBOARD AND ABOVE REAR VIEW MIRROR ARE LIT AND STAY THAT WAY AFTER A PERIOD OF ON AND OFF WITH SOMEONE STATING IN THAT SEAT. ON THE BLOG OF MINI COOPERS A LOT OF COMPLAINT ABOUT THIS HAPPENING IN BMW THE MAKER OF MINI COOPERS AND THE 05, 06 MINI COOPER MODEL. IT IS A SAFETY ISSUE! A VERY EXPENSIVE FIX AT $1500.00 WHEN IS THERE GOING TO BE A RECALL? *TT
Incident date: May 9, 2011
ENGINE MADE EXCESSIVE RATTLING ON COLD START UP. TOOK TO BMW AND THEY TOLD ME THAT THE TIMING CHAIN TENSIONER, RAILS, AND CHAIN HAD TO BE REPLACED. THE DEALERSHIP CHARGED ME $2,031.97. AS I DROVE THE CAR OFF THE LOT I NOTED THAT THE ENGINE DID NOT FEEL NEARLY AS SMOOTH AS BEFORE AND WAS NOISIER. BROUGHT THE CAR IN TWICE FOR THEM TO FIX. ON THE SECOND TRIP TO DEALERSHIP, 7/18/11, THEY TOLD ME ... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Jan 19, 2012
Incident date: Jan 17, 2012
AFTER IGNITING MY CAR, SOMETIMES POWER STEERING DOESN'T WORK. ALL I CAN DO AT THIS MOMENT IS THAT I TURN OFF AND RESTART MY CAR AGAIN. AND MOST OF TIMES IF I RESTART MY CAR, POWER STEERING WORKS FINE. ALSO POWER STEERING ONCE IN A WHILE STOPS TO WORK WHEN I DRIVE SLOWLY, E.G WHEN I DRIVE LOCAL. I HAVE TO RESTART MY CAR IN THIS CASE TOO. UNTIL A COUPLE OF DAYS AGO, I FELT THIS PROBLEM ONLY HA... Read more
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Jan 18, 2012
Incident date: Oct 23, 2010
POWER STEERING PUMP FAILED AND LOST STEERING ABILITY. THE RELAY FOR THE COOLING FAN REMAINED IN THE CLOSED POSITION CAUSING THE BATTERY TO FAIL. I HAD TO REPLACE THE POWER STEERING PUMP AND BATTERY. THERE HAVE BEEN MANY COMPLAINTS OF THE SAME PROBLEM. THERE SHOULD BE A RECALL TO FIX THIS BEFORE SOMEONE GETS KILLED.
Incident date: Jan 6, 2012
2008 MINI COOPER - MY TEMP LIGHT CAME ON/YELLOW AND THINKING JUST LOW AND ADDED MORE COOLANT. BUT IT KEEP GIVING ME THE LIGHT SIGNAL. I DIDN'T SEE ANY HOLE OR IS NOT DRIPPING ANY COOLANT. ON 01/06/12 I CALLED MINI COOPER OF LOVELAND COLORADO TO TAKE MY CAR IN FOR SERVICE BECAUSE MY TEMPERATURE LIGHT CAME ON TO YELLOW AND THEN RED. I WAS TOLD BY THE MINI COOPER DEALERSHIP, I HAVE A HOLE IN MY CO... Read more
Incident date: May 23, 2011
TL* THE CONTACT OWNS 2007 MINI COOPER. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STARTED TO OVERHEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE VEHICLE NEEDED ANTI-FREEZE. THE DEALER ADDED ANTI-FREEZE TO THE VEHICLE BUT THE FAILURE RECURRED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN BACK TO THE DEALER NUMEROUS TIMES BEFORE IT WAS FOUND THAT T... Read more
Incident date: Jan 11, 2012
TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LINK BECAME STUCK AS THE CONTACT WAS ATTEMPTING TO REVERSE FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSED THE FAILURE. THE DEALER STATED ADVISED THAT BECAUSE THE CUP HOLDER WAS ABOVE THE GEAR SHIFTER, THE DESIGN WOULD ALLOW ANY SPILLED ... Read more
Incident date: Jan 11, 2012
TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LINK BECAME STUCK AS THE CONTACT WAS ATTEMPTING TO REVERSE FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSED THE FAILURE. THE DEALER STATED ADVISED THAT BECAUSE THE CUP HOLDER WAS ABOVE THE GEAR SHIFTER, THE DESIGN WOULD ALLOW ANY SPILLED ... Read more
Incident date: Sep 7, 2011
ELECTRIC POWER STEERING PUMP FAILED WHILE DRIVING. I NOTICED IT WHEN I WENT TO CHANGE LANES AND THE CAR RESISTED. I SLOWED FOR A CORNER AND WHEN ATTEMPTING TO TURN, IT BECAME VERY APPARENT THAT THERE WAS NO STEERING ASSIST. THIS IS A COMMON FAILURE ON THE FIRST GENERATION MINI COOPERS THAT IS UNACCEPTABLE AND DEPENDING ON THE CIRCUMSTANCES, POTENTIALLY DANGEROUS.
Incident date: Sep 10, 2010
SOMETIME IN LATE SUMMER OF LAST YEAR, MY CAR BEGAN TO MAKE A "HONKING" SOUND. IT SOUNDED LIKE THE CLUTCH THAT HAD ALREADY BEEN REPLACED ON BOTH OF OUR 2005 MINI COOPERS UNDER WARRANTY (ANOTHER POSSIBLE SAFETY ISSUE?) BUT THE CLUTCHING SEEMED OK. UP UNTIL THE TIME I WAS ABLE TO GET THE CAR IN TO THE SHOP TO GET LOOKED AT, I NOTICED A PUDDLE IN THE GARAGE, AND I ALSO NOTICED IT WAS GETTING HARDER TO... Read more
Incident date: Jul 3, 2011
TL* THE CONTACT OWNED A 2010 MINI COOPER. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THERE WAS AN EXPLOSION UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A BROWN SPOT ON THE HOOD AND FLAMES UNDERNEATH THE HOOD. THE FIRE ALSO SPREAD THROUGHOUT THE VEHICLE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DECLARED DESTROYED. THE APPROXIMATE FAILURE MILEAG... Read more
Fire