Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Feb 11, 2012
THE AIRBAG SENSOR IN THE PASSENGER SIDE SEAT DOES NOT CORRECTLY DETECT A PERSON SITTING IN IT. WHEN A PASSENGER IS IN THE SEAT, THE AIRBAG SENSOR STAYS "OFF". *TR
MINI
COOPER S CLUBMAN
(2009) - ENGINE AND ENGINE COOLING
Feb 22, 2012
Incident date: Dec 15, 2011
2009 MINI CLUBMAN S... TIMING CHAIN NEEDS REPLACED AT 51000. 1000 MILES OUT OF WARRANTY. MINI WILL NOT TAKE RESPONSIBILITY. THIS IS POOR ENGINEERING AND EVEN POORER LACK OF ACCOUNTABILITY FROM MINI FOR A KNOWN, DOCUMENTED, AND VERY FREQUENT PROBLEM. *TR
MINI
COOPER S CLUBMAN
(2009) - POWER TRAIN
Feb 22, 2012
Incident date: Dec 15, 2011
2009 MINI CLUBMAN S... TIMING CHAIN NEEDS REPLACED AT 51000. 1000 MILES OUT OF WARRANTY. MINI WILL NOT TAKE RESPONSIBILITY. THIS IS POOR ENGINEERING AND EVEN POORER LACK OF ACCOUNTABILITY FROM MINI FOR A KNOWN, DOCUMENTED, AND VERY FREQUENT PROBLEM. *TR
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Feb 22, 2012
Incident date: Oct 26, 2011
POWER STEERING FAILED ON LOW AND HIGH SPEED. HAD TO SLOW DOWN TO STOP,KEY OFF AND REKEY SEVERAL TIMES TO GET POWER STEERING TO RETURN. THIS HAS HAPPENED MANY TIMES SINCE THE FIRST TIME. IT HAPPENS WITHOUT WARNING AND WITH NO NOTICE. BY LOOKING AT THIS WEBSITE AND ONLINE FORUMS I SEE THIS IS A ONGOING CONCERN,AND THAT THIS CONCERN RESULTED IN A RECALL IN CANADA. I WOULD HOPE THAT NHTSA WOULD ADOP... Read more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT WHILE REVERSING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE POWER STEERING ELECTRICAL COLUMN, WHICH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,00... Read more
MINI
COOPER S CLUBMAN
(2009) - AIR BAGS
Feb 21, 2012
Incident date: Apr 4, 2011
MULTIPLE TIMES, HOWEVER, NEVER WHEN THE DEALER LOOKS AT IT, MY "AIRBAG OFF" LIGHT COMES ON WHILE A PERSON OF ADEQUATE WEIGHT IS SITTING PROPERLY IN THE SEAT. ONCE IT COMES ON IT DOES NOT COME OFF UNTIL THE SEAT IS EMPTY OR THE CAR IS TURNED OFF. DEALER WON'T DO ANYTHING IF THERE ISN'T A FAULT CODE AND CAN NOT DUPLICATE ERROR. IT'S IN FOR THE FOURTH TIME FOR THIS PROBLEM. SEEMS TO BE A MAJOR SAFETY... Read more
Incident date: Feb 12, 2012
TL* THE CONTACT OWNS A 2009 MINI JCW. WHILE PARKED, THE CONTACT SMELLED SMOKE COMING FROM THE GARAGE IN HIS HOME WHERE THE VEHICLE WAS PARKED AND FOUND THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND REPORTED TO THE SCENE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE FLAMES CAUSED DAMAGE TO ANOTHER VEHICLE THAT WAS ALSO PARKED IN THE GARAGE AND ALSO CAUSED DAMAGE TO THE RES... Read more
Fire
Incident date: Feb 18, 2012
WHILE DRIVING, I NOTICED IT BECAME MARKEDLY MORE DIFFICULT TO TURN THE WHEEL. I WAS ABLE, WITH EFFORT, TO DRIVE SAFELY TO MY DESTINATION. WHEN IT WAS TIME TO RETURN HOME, THE POWER STEERING WAS WORKING FOR THE FIRST 4 OR SO MILES, THEN IT GAVE OUT AGAIN. *TR
Incident date: Jan 27, 2012
POWER STEERING FAILED WHILE MAKING A RIGHT HAND TURN. THE FAILURES HAVE BEEN OFF AND ON SINCE THEN. FAILURE IS USUALLY DURING IN TOWN DRIVING. *TR
Incident date: Jan 27, 2012
POWER STEERING PUMP FAILURE. THE STEERING WHEEL COMPLETELY LOCKS UP AND CAN'T BE TURNED. ON TOP OF THAT, IT'S COMPLETELY UNPREDICTABLE WHEN THE FAILURE OCCURS. THE FIRST TIME IT HAPPENED I WAS TAKING A RIGHT TURN OUT OF A ROUNDABOUT, WHEN THE STEERING WHEEL WOULDN'T TURN COMPLETELY. FORTUNATELY, I WAS GOING SLOW ENOUGH THAT I COULD BRAKE SO THAT I DIDN'T HAVE A HEAD ON COLLISION WITH A CAR WAITI... Read more
Incident date: Mar 11, 2011
I WAS ON MY WAY TO WORK AND AS I MADE A RIGHT HAND TURN,I ALMOST LOST CONTROL OF THE VEHICLE. THE POWER STEERING HAD FAILED AND I HAD TO FIND THE STRENGTH TO TURN THE STEERING WHEEL BEFORE I RAN INTO THE BUILDING ON THE NAVY BASE WHERE I WORK. I HAD A POWER STEERING PUMP PUT ON. IT HASN'T EVEN BEEN A YEAR AND ALREADY I AM HAVING THE SAME PROBLEMS WITH THE POWER STEERING. I DO NOT THINK I SHOULD HA... Read more
Incident date: Nov 15, 2011
VERY DISAPPOINTED TO FIND OUT THAT A VEHICLE I HAVE TAKEN EXCEPTIONAL CARE OF TO AVOID COSTLY REPAIRS HAS ALSO HAD THE OCCUPANCY MAT GO BAD OUT OF THE BLUE.... I WASN'T EVEN DRIVING THE CAR! I HELD OUT HOPE THAT THE REPAIR WOULD BE COVERED UNDER WARRANTY, AND WAS TOLD OFF THE RECORD BY THE SERVICE ADVISOR THAT THIS ISSUE HAS BEEN ONE OF THE BIGGEST COMPLAINTS HE RECEIVES AND IN HIS OPINION HAS COS... Read more
Incident date: Nov 4, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WHEEL SEIZED. THE VEHICLE HAD TO BE TOWED TO THE DEALER FOR ASSISTANCE. THE DEALER REPLACED THE ENTIRE POWER STEERING SYSTEM BECAUSE THE ELECTRONIC POWER ASSIST PUMP COULD NOT BE REPLACED BY ITSELF. THE FAILURE MILEAGE WAS 46,995 AND THE CURRENT MILEAGE WAS... Read more
Incident date: Nov 4, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WHEEL SEIZED. THE VEHICLE HAD TO BE TOWED TO THE DEALER FOR ASSISTANCE. THE DEALER REPLACED THE ENTIRE POWER STEERING SYSTEM BECAUSE THE ELECTRONIC POWER ASSIST PUMP COULD NOT BE REPLACED BY ITSELF. THE FAILURE MILEAGE WAS 46,995 AND THE CURRENT MILEAGE WAS... Read more
Incident date: Feb 14, 2012
TL* THE CONTACT OWNS A 2005 MINI COOPER S CONVERTIBLE . THE CONTACT STATED WHILE DRIVING AT THE SPEEDS OF 30 MPH, WITHOUT ANY WARNING THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TURNED OFF AND THEN ON WHEN THE POWER STEERING BEGAN TO FUNCTION PROPERLY. THE FAILURE OCCURRED FOUR TIMES. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE... Read more
MINI
COOPER S CLUBMAN
(2009) - AIR BAGS
Feb 14, 2012
Incident date: May 14, 2009
TL* THE CONTACT OWNS A 2009 MINI COOPER S CLUBMAN. THE CONTACT STATED THAT WHEN SOMEONE SITS IN THE PASSENGER SEAT THE YELLOW AIR BAG LIGHT DOES NOT SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD SINCE THERE WAS NO ERROR CODE THERE WAS NOTHING THAT COULD BE DONE TO REPAIR THE FAILURE. THE CONTACT SAID THAT THE MANUAL STATED IF THE FAILURE OCCURRED THE AIR BAG MAY NOT DEPLOY. THE... Read more
Incident date: Feb 14, 2012
AT HIGHWAY SPEED, THE POWER STEERING SUDDENLY LOST POWER (NO NOISE OR OTHER INDICATIONS). THE WHEEL BECAME EXTRAORDINARILY DIFFICULT TO TURN. I MANAGED TO GET THE CAR OFF THE ROAD, BUT THE STEERING WOULD NOT HAVE RESPONDED TO A SMALLER/WEAKER DRIVER. *TR
Incident date: Feb 11, 2012
NOTHING REALLY SPECIAL HAPPEND OTHER THAN THE AIRBAG LIGHT RANDOMLY CAME ON. I DIDNT HIT ANYTHING OR HIT A BIG BUMP. I ADJUSTED MY SEAT AND I HAVE READ THAT MINI COOPER MAY HAVE MADE THE WIRES UNDERNEATH THE SEAT TOO SHORT SO WHEN YOU RECLINE OR MOVE THE SEAT FORWARD FOR PASSENGERS IT COULD TRIGGER. *TR
Incident date: Feb 6, 2012
WHILE DRIVING TO WORK AT APPROXIMATELY 25 MILES PER HOUR AND IN THE PROCESS OF TURNING AROUND A BEND, MY POWER STEERING GAVE OUT. AS THE CURVE WAS OF DECREASING RADIUS, THIS FAILURE WAS EVIDENT BY A SIGNIFICANT (>100%) INCREASE IN RESISTANCE TO STEERING ANGLE CHANGE AND UPON COMPLETION OF THE TURN A COMPLETE LACK OF AUTOMATIC RETURN TO A NEUTRAL STEERING PATH (THE CAR WANTED TO "STAY" IN THE TURN... Read more
Incident date: Feb 10, 2012
POWER STEERING SEEM A LITTLE HARD BUT WHILE CRUISING ON THE FREEWAY IT SEEMED LIKE IT ALMOST WENT COMPLETELY OUT. HASN'T HAPPENED LIKE THAT SINCE BUT ITS STILL A LITTLE HARDER TO TURN THAT WHAT I THINK IT SHOULD BE. *TR
Incident date: Feb 11, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND WAS DIFFICULT TO CONTROL. THE CONTACT INSPECTED THE VEHICLE AND THE FAILURE WAS LOCATED AT THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,000.
Incident date: Feb 2, 2010
BRAND NEW VEHICLE WAS TOWED IN FOR REPAIR AT 7,308 MILES 1/27/10 VEHICLE WAS BROUGHT IN FOR SERVICE DUE TO MISFIRES 1/27/810. MINI SERVICE CLEANED FUEL SYSTEM AND PROVIDED "COURTESY" FIRST TIME INJECTOR SERVICE. VEHICLE WAS RETURNED TO ME AND BROUGHT BACK THE NEXT DAY FOR THE SAME MISFIRE FAULTS 2/2/10, HIGH PRESSURE FUEL PUMP WAS REPLACED AND FUEL RAIL WAS REMOVED. 7,318 MILES, 10 MILES LATER... Read more
Incident date: Feb 2, 2010
BRAND NEW VEHICLE WAS TOWED IN FOR REPAIR AT 7,308 MILES 1/27/10 VEHICLE WAS BROUGHT IN FOR SERVICE DUE TO MISFIRES 1/27/810. MINI SERVICE CLEANED FUEL SYSTEM AND PROVIDED "COURTESY" FIRST TIME INJECTOR SERVICE. VEHICLE WAS RETURNED TO ME AND BROUGHT BACK THE NEXT DAY FOR THE SAME MISFIRE FAULTS 2/2/10, HIGH PRESSURE FUEL PUMP WAS REPLACED AND FUEL RAIL WAS REMOVED. 7,318 MILES, 10 MILES LATER... Read more
Incident date: Jan 19, 2012
THE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THE REPAIR SHOP SAYS THE SENSOR UNDER THE PASSENGER SEAT IS BAD. BMW HAS KNOWN ABOUT THIS ISSUE FOR SEVERAL YEARS AND ISSUED A 10 YEAR 150,000 MILE EXTENDED WARRANTY AND RECALL FOR APPROXIMATELY 150,000 VEHICLES OVER MODEL YEARS 2004 - 2006. FOR SOME REASON THEY REFUSE TO INCLUDE THE 2005 MINI COOPER S IN THE EXTENDED WARRANTY AND WANT ~$2,000 T... Read more
MINI
COOPER S CONVERTIBLE
(2005) - STEERING
Feb 11, 2012
Incident date: Feb 4, 2012
FOR THE PAST 5 YEARS, THE POWER STEERING ON OUR MINI WOULD GO OUT AT RANDOM TIMES. THIS HAS HAPPENED ON THE FREEWAY (AT SPEEDS OF 60-70MPH) AND DRIVING AROUND TOWN (SPEEDS OF 10-35). IT WOULD GO OUT RANDOMLY WITH NO WARNING. MY WIFE COULD BARELY STEER THE CAR AND ALMOST GOT INTO A CRASH TRYING TO TURN RIGHT ONE DAY. LAST WEEKEND, THE POWER STEERING WENT OUT FOR GOOD. WE ARE TAKING IT IN ON MONDAY ... Read more
Incident date: Jan 8, 2012
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS EMITTING A NOISE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 44,300 AND THE CURRENT MILEAGE WAS 44,800. THE VIN WAS UNAVAILABLE.
Incident date: Nov 15, 2010
ON THREE OCCASIONS, MY 2005 MINI COOPER HAS HAD POWER STEERING FAILURE. EACH TIME, I WAS DRIVING AT SPEEDS BETWEEN 35-45MPH AND HAS PUT ME IN DANGEROUS POSITIONS WHERE I WAS UNABLE TO STEER MYSELF OUT OF MAJOR MATERIALS AND ONTO A SAFER ROAD. I AM NOT STRONG ENOUGH TO EASILY OVERPOWER MY VEHICLE'S STEERING. MY FIRST EXPERIENCE HAPPENED AS I WAS DRIVING 35MPH ON A BUSY ROAD AT PEAK HOUR. I WAS ... Read more
Incident date: Nov 15, 2010
ON THREE OCCASIONS, MY 2005 MINI COOPER HAS HAD POWER STEERING FAILURE. EACH TIME, I WAS DRIVING AT SPEEDS BETWEEN 35-45MPH AND HAS PUT ME IN DANGEROUS POSITIONS WHERE I WAS UNABLE TO STEER MYSELF OUT OF MAJOR MATERIALS AND ONTO A SAFER ROAD. I AM NOT STRONG ENOUGH TO EASILY OVERPOWER MY VEHICLE'S STEERING. MY FIRST EXPERIENCE HAPPENED AS I WAS DRIVING 35MPH ON A BUSY ROAD AT PEAK HOUR. I WAS ... Read more
Incident date: Feb 8, 2012
I WAS DRIVING ON THE HIGHWAY, I SLOWED DOWN, AND I HEARD CLUNKING ROCK LIKE NOISES. MY CAR ROLLED TO A STOP. MY MECHANIC HAS VERIFIED THAT THE TIMING CHAIN IS BROKEN, WHICH IS HIGHLY UNUSUAL AND SHOULD NEVER HAPPEN. THE MINI COOPER FORUMS HAVE MANY COMPLAINTS ABOUT THE SAME PROBLEM IN 2007 MINI COOPER S MODELS. I COULD HAVE BEEN KILLED. MINI HAS NOT ISSUED A RECALL, BUT THEY NEED TO. IMMEDIAT... Read more
Incident date: Jan 2, 2012
COLD START ISSUES AND EVENTUAL "CHECK ENGINE" TRIGGERED BY DEFECTIVE HIGH PRESSURE FUEL PUMP. DEALER REPLACED UNDER WARRANTY. ADDITIONAL PROBLEM WITH EXCESSIVE HEAT FROM ENGINE CAUSING WARPING OF PLASTIC HOOD SCOOP (3RD REPLACEMENT). *TR
Incident date: Jan 2, 2012
COLD START ISSUES AND EVENTUAL "CHECK ENGINE" TRIGGERED BY DEFECTIVE HIGH PRESSURE FUEL PUMP. DEALER REPLACED UNDER WARRANTY. ADDITIONAL PROBLEM WITH EXCESSIVE HEAT FROM ENGINE CAUSING WARPING OF PLASTIC HOOD SCOOP (3RD REPLACEMENT). *TR
Incident date: Jan 1, 2011
I HAVE OWNED THIS VEHICLE FOR 1 YEAR AND THREE MONTHS. I DID NOT HAVE THE CHOICE OF SELECTING ANY OTHER TIRE. MINI COOPER( BMW) PUT RUN FLATS ON VEHICLE BECAUSE THERE IS NO WHERE FOR A SPARE TIRE. I KEEP THE VEHICLE IN THE GARAGE AT A CONDO IN FLORIDA WITH NO ACCESS TO ANYONE. I HAVE 4250 MILES ON THE VEHICLE. I HAVE HAD THREE FLATS. MINI RELATED THAT I HAD THE OPPORTUNITY TO BUY A TIRE AND SUSPEN... Read more
Incident date: Jan 1, 2011
I HAVE OWNED THIS VEHICLE FOR 1 YEAR AND THREE MONTHS. I DID NOT HAVE THE CHOICE OF SELECTING ANY OTHER TIRE. MINI COOPER( BMW) PUT RUN FLATS ON VEHICLE BECAUSE THERE IS NO WHERE FOR A SPARE TIRE. I KEEP THE VEHICLE IN THE GARAGE AT A CONDO IN FLORIDA WITH NO ACCESS TO ANYONE. I HAVE 4250 MILES ON THE VEHICLE. I HAVE HAD THREE FLATS. MINI RELATED THAT I HAD THE OPPORTUNITY TO BUY A TIRE AND SUSPEN... Read more
Incident date: Dec 15, 2011
TIMING CHAIN COVER BROKE APART AND SPREAD THROUGHOUT THE ENGINE. I FEEL THIS IS A DEFECT. MINI & THE COMPANY THAT HANDLES THE EXTENDED WARRANTY IS REFUSING TO COVER. *TR
Incident date: Feb 5, 2012
TOOK CAR INTO DEALER AND THEY SAID THE POWER STEERING PUMP NEEDS TO REPLACED, WHICH WOULD COST $1050.00 FOR PARTS AND LABOR. PRIOR TO TAKING IT INTO DEALER, THE STEERING WHEEL LOCKED UP ON SEVERAL OCCASIONS, WHICH CAUSED ME TO USE ALL MY STRENGTH TO GET THE CAR TO STEER. ON FEBRUARY 5, 2012, THE STEERING WHEEL LOCKED UP, I PARKED THE CAR, AND THE POWER STEERING PUMP FAN RAN CONTINUOUSLY UNTIL IT... Read more
Incident date: Feb 4, 2012
POWER STEERING PUMP WENT OUT COMPLETELY WITHOUT WARNING AS I WAS DIVING AT A LOW SPEED. STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN, MAKING THE CAR VERY DANGEROUS TO MANEUVER OUT OF TRAFFIC AND PARK SAFELY. NARROWLY AVOIDED HITTING PEDESTRIANS DUE TO MY INABILITY TO TURN STEERING WHEEL. *TR
Incident date: May 13, 2011
I HAD ONLY HAD MY MINI FOR ABOUT TWO MONTHS AND WAS DRIVING FROM HUNTSVILLE, AL TO TUSCALOOSA, AL FOR AN EVENT FOR MY DAUGHTER. THE CVT WENT OUT AND I HAD TO RENT A VEHICLE TO GO. THEN WHEN I GOT IT FIXED THEY TOLD ME IT WOULD BE ABOUT 2,000.00 DOLLARS BUT WHEN I WENT TO PICK IT UP IT WAS 6,000.00. THEN ABOUT A MONTH AGO 1/2012 MY POWER STEERING STARTED MESSING UP AND TOOK TO MY MECHANIC. HE T... Read more
Incident date: Jan 25, 2012
MY POWER STEERING FIRST FAILED AS I WENT INTO A TURN ON A HIGHWAY. IT SUDDENLY BECAME VERY HARD TO CONTROL THE CAR, BUT LUCKILY IT STARTED WORKING AGAIN IN TIME FOR ME TO COMPLETE THE TURN AND NOT CRASH. I TOOK IT TO MY MECHANIC, WHO SAID IT COULD BE THE POWER STEERING, BUT TO WAIT AND SEE IF IT DOES IT AGAIN, AS THIS IS EXTREMELY EXPENSIVE TO REPAIR. THEN, TWO WEEKS LATER, THE POWER STEERING F... Read more
Incident date: Feb 2, 2007
THE POWER STEERING STOPS WORKING WHILE DRIVING. RESTARTING VEHICLE WOULD CORRECT PROBLEM ,DANGEROUS BECAUSE IT IS RE-OCCURRING MORE FREQUENTLY . DEALERSHIP PRESENTLY REPLACING FAULTY PUMP OUT OF WARRANTY . YOUTHFULL - INEXPERIENCED DRIVER WARNING TO ALL!!! *KB
Incident date: Feb 3, 2012
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION AND BEGAN TO DOWN-SHIFT INTO ANOTHER GEAR CONTINUOUSLY. IN ADDITION, THE ENGINE WARNING INDICATOR AND EP CODE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED... Read more
Incident date: Feb 3, 2012
TL* THE CONTACT OWNS A 2002 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION AND BEGAN TO DOWN-SHIFT INTO ANOTHER GEAR CONTINUOUSLY. IN ADDITION, THE ENGINE WARNING INDICATOR AND EP CODE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED... Read more
Incident date: Jan 30, 2012
POWER STEERING WENT OUT WHILE DRIVING MAKING IT HAZARDOUS TO MANEUVER TURNING LEFT. I REPORTED THIS DECEMBER 14 2011 AND THE DEALERSHIP COULDN'T FIND PROBLEM. REPLACED THE POWER STEERING FAN IN DECEMBER. REPLACED THE ENTIRE POWER STEERING PUMP JANUARY 30, BECAUSE POWER STEERING WOULD GO OUT INTERMITTENTLY. I FEEL THIS IS A DANGEROUS PROBLEM AND THE POWER STEERING SHOULDN'T FAIL. THERE SHOULD BE A ... Read more
Incident date: Jan 30, 2012
POWER STEERING WENT OUT WHILE DRIVING MAKING IT HAZARDOUS TO MANEUVER TURNING LEFT. I REPORTED THIS DECEMBER 14 2011 AND THE DEALERSHIP COULDN'T FIND PROBLEM. REPLACED THE POWER STEERING FAN IN DECEMBER. REPLACED THE ENTIRE POWER STEERING PUMP JANUARY 30, BECAUSE POWER STEERING WOULD GO OUT INTERMITTENTLY. I FEEL THIS IS A DANGEROUS PROBLEM AND THE POWER STEERING SHOULDN'T FAIL. THERE SHOULD BE A ... Read more
Incident date: Nov 1, 2011
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ONLY FUNCTIONED INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Incident date: Jan 21, 2011
I WAS DRIVING THE MINI COOPER ON A BUSY ROAD WHEN THE POWER STEERING STOPPED WORKING. THE VEHICLE WAS IMPOSSIBLE TO STEER. WE WERE LUCKY NOT TO HAVE HAD AN ACCIDENT OR HIT A PEDESTRIAN. THIS IS AN UNACCEPTABLE DESIGN. THE VEHICLE SHOULD NEVER BE THAT HARD TO CONTROL EVEN WHEN THE POWER STEERING MALFUNCTIONS. THIS IS A SAFETY HAZARD AND THESE PARTS SHOULD BE RECALLED. I WOULD NOT ALLOW ANY OF MY FA... Read more
Incident date: Apr 1, 2009
BEGINNING IN APPROXIMATELY APRIL OF 2009, THE AIRBAG WARNING LIGHT HAS BEEN ON CONSTANTLY. ANYONE WHO IS INTELLIGENT ENOUGH TO USE ANY INTERNET SEARCH ENGINE CAN FIND HUNDREDS OF ACCOUNTS OF THE SAME ISSUE. DUE TO WHAT HAS BEEN INDEPENDENTLY VERIFIED AS A WIRING PROBLEM IN THE SEAT SENSORS, THE AIRBAG WARNING LIGHT IS ALWAYS ON AND CAN CAUSE THE CAR TO DEPLOY WITH IMPROPER FORCE. THIS IS A ... Read more
Incident date: Apr 1, 2009
BEGINNING IN APPROXIMATELY APRIL OF 2009, THE AIRBAG WARNING LIGHT HAS BEEN ON CONSTANTLY. ANYONE WHO IS INTELLIGENT ENOUGH TO USE ANY INTERNET SEARCH ENGINE CAN FIND HUNDREDS OF ACCOUNTS OF THE SAME ISSUE. DUE TO WHAT HAS BEEN INDEPENDENTLY VERIFIED AS A WIRING PROBLEM IN THE SEAT SENSORS, THE AIRBAG WARNING LIGHT IS ALWAYS ON AND CAN CAUSE THE CAR TO DEPLOY WITH IMPROPER FORCE. THIS IS A ... Read more
MINI
COOPER S CONVERTIBLE
(2006) - STEERING
Jan 31, 2012
Incident date: Jan 27, 2012
WHILE DRIVING MY 2006 MINI COOPER CONVERTIBLE THE POWER STEERING FAILED WHILE MAKING A TURN ON THE OFF RAMP OF THE HIGHWAY. THE PASSENGER AIRBAG WARNING LIGHT STAYS ON INDICATION THAT THE AIRBAG IS NOT TURNED ON. *TT
MINI
COOPER S CONVERTIBLE
(2006) - AIR BAGS
Jan 31, 2012
Incident date: Jan 27, 2012
WHILE DRIVING MY 2006 MINI COOPER CONVERTIBLE THE POWER STEERING FAILED WHILE MAKING A TURN ON THE OFF RAMP OF THE HIGHWAY. THE PASSENGER AIRBAG WARNING LIGHT STAYS ON INDICATION THAT THE AIRBAG IS NOT TURNED ON. *TT
Incident date: Jan 27, 2012
POWER STEERING PUMP SEIZED AND NEEDED TO BE REPLACED. POWER STEERING FAN FAILURE AND ALSO NEEDED TO BE REPLACED. POWER STEERING HOSES LEAKING AND ALSO NEEDED TO BE REPLACED. OUTPUT SHAFT SEAL IS LEAKING, BUT HAS NOT BEEN REPLACED AT THIS TIME. THESE REPAIRS COST ME APPROXIMATELY $1000! I HAVE FOUND NUMEROUS COMPLAINTS ABOUT POWER STEERING FAILURES IN THE 2004-2005 MINI. PLEASE MAKE BMW P... Read more