Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Apr 16, 2012
CAR MISFIRED AND HAD BACKFIRED; CHECK ENGINE LIGHT CAME ON. TOOK CAR RIGHT TO DEALER , THEY TOLD US IT IS A KNOWN ISSUE AND DOING NOTHING BUT CHARGING CUSTOMERS FOR THE REPAIR. THE TIMING CHAIN AND TIMING TENSIONER HAS A DESIGN FLAW THAT IS RECOGNIZED BUT NOTHING DONE. IF FULL FAILURE ON ROADWAY CAN CAUSE CATASTROPHIC ISSUES TO ME AND OTHERS . *JS
Incident date: Apr 17, 2012
POWER STEERING FAILED COMPLETELY UPON WARM ENGINE RE-START. THE SMELL OF OVERHEATING COMPONENTS IS IN THE PASSENGER CABIN. *JS
Incident date: Apr 8, 2012
THE POWER STEERING SYSTEM FAILED. IT COMES FROM THE POWER STEERING PUMP FAILURE AND ALSO MADE THE ALTERNATOR AND BATTERY GO BAD. IT BECAMES VERY DIFFICULT TO TURN THE WHEEL. *JS
Incident date: Nov 8, 2011
THERE IS A LOUD KNOCKING NOISE (MOST LIKELY THE TIMING BELT) AND THE CAR KEEPS JUMPING. *JS
Incident date: Jun 23, 2011
6/2011, VEHICLE BEGAN MAKING LOUD RATTLING NOISE AFTER STARTING UP IN THE MORNING AND DURING ACCELERATION WHILE DRIVING. TOOK IT TO LOCAL MINI SERVICE CENTER AND WAS TOLD NOTHING WAS WRONG WITH THE CAR, NOISE WAS RELATED TO TYPE OF GAS BEING USED (IF NOT CHEVRON OR SHELL, GAS COULD CAUSE NOISE IS WHAT I WAS TOLD). 4/2011, NOISE BEGAN TO GET WORSE. SCHEDULED SERVICE APPOINTMENT WITH SAME LOCAL ... Read more
Incident date: Apr 1, 2012
I HAD RETURNED HOME TO CALIFORNIA AFTER LIVING IN HAWAII FOR A FEW MONTHS. I GOT IN MY CAR, DROVE IT FOR A FEW DAYS, ONLY TO FIND THAT WHILE ON ONE OF THOSE DRIVES MY AIRBAG LIGHT ILLUMINATED. NOT ONE PERSON HAD DRIVEN MY CAR SINCE I HAD BEEN GONE. I TOOK MY CAR INTO BMW AND AFTER PAYING $180 FOR JUST A DIAGNOSTIC FEE, I AM NOW TOLD THAT MY "PASSENGER SIDE FLOOR MAT SENSOR" HAS GONE BAD AND WILL N... Read more
MINI
COOPER CLUBMAN S
(2008) - ENGINE AND ENGINE COOLING
Apr 14, 2012
Incident date: Apr 2, 2012
TIMING CHAIN AND TENSIONER FAILURE AT 39K, COMMON PREMATURE FAILURE PART ON THIS ENGINE WHEN I LOOKED ONLINE. WE LOVE OUR CLUBMAN, BUT JUST GLAD IT DIDN'T HAPPEN WHEN WE WERE ON THE INTERSTATE! *TR
Incident date: Apr 12, 2012
THE POWER STEERING WENT OUT WHILE MY WIFE WAS DRIVING HOME MAKING DRIVING EXTREMELY DIFFICULT. HAVING ONLY 12 MILES TO TRAVEL SHE DROVE HOME FIGHTING THE STEERING ALL THE WAY HOME WHEN SHE ARRIVED HOME I OPEN THE HOOD AND COULD SMELL AND SEE SMOKE FROM WHAT I HAVE DISCOVERED TO BE AN ELECTRICAL MELT DOWN ON THE POWER STEERING PUMP. THE ENTIRE WIRING CONNECTORS ARE MELTED AND ASH AND UN USABLE. ... Read more
Fire
Incident date: Apr 6, 2012
POWER STEERING PUMP WONT SHUT OFF AFTER VEHICLE IS DISABLED, CAUSING THE BATTERY TO DIE. THE POWER STEERING PUMP WILL DISABLE WHILE DRIVING. *TR
Incident date: Mar 1, 2012
PASSENGER AIRBAG LIGHT COMES ON INTERMITTENTLY. THIS HAS BEEN REPORTED COUNTLESS TIMES WITH 2005-2006 MINI COOPER S VEHICLES. THE IDENTICAL PART FROM BMW WAS PART OF A RECALL IN THE LAST FEW YEARS. *TR
Incident date: Apr 5, 2012
AIR BAG LIGHT KEEPS COMING ON DUE TO FAULTY OC SENSORS, AND FAULTY OC SENSOR CONNECTORS. MINI USA REFUSES EXTENDED WARRANTY ON SENSOR, OR RECALL WHILE PASSENGER SAFETY IS IN JEOPARDY. *TR
Incident date: Mar 30, 2012
VEHICLE SERVICED REGULARLY FOR MAINTENANCE. PRE-INCIDENT ZERO WARNING VIA ON-BOARD SENSORS/INDICATOR. LAST MAINTENANCE PERFORMED AT 52K. VEHICLE HAD 56K MILES AT TIME OF INCIDENT. INCIDENT OCCURRED IN THE MORNING: TIMING CHAIN SNAPPED UPON START UP. DUE TO THIS FAILURE THE ENGINE WAS DESTROYED REQUIRING A COMPLETE ENGINE REPLACEMENT. A SERIOUS ISSUE REQUIRING A RECALL. *TR
Incident date: Apr 2, 2012
2009 MINI COOPER. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING ELECTRIC AUXILIARY WATER PUMP *TGW THE CONSUMER HAS NOT BEEN ABLE TO GET THE RECALL FIXED, BECAUSE IT WOULD REQUIRE HIM TO SHIP THE VEHICLE, AS THERE ARE NO LOCAL DEALERS WHERE THE CONSUMER RESIDES. THE CONSUMER STATED HE CAN NOT AFFORD TO SHIP THE VEHICLE. *JB
Incident date: Apr 9, 2012
TIMING BELT AND TENSIONER NEEDS TO BE REPLACED, HAS BROKEN GUIDES AND CAUSES VERY LOUD "DIESEL" SOUNDS. ONLY 50,000 MILES ON THE CAR. OIL LEAK IN OIL LINE GOING TO TURBO. *TR
Incident date: Mar 28, 2012
TIMING CHAIN FAILURE CAUSING $1800 DAMAGE. WAS TOLD IT IS A KNOWN ISSUE AND COULD'VE BEEN REPLACED PRIOR TO THE DAMAGE AND SAVED TIME, MONEY, AND POTENTIAL DANGER. THANKFULLY NOTHING HAPPENED TO HARM ANYONE. KNOCKING NOISE, SMOKE, ENGINE LIGHT CAME ON, RUNNING POORLY. HAS BEEN FIXED NOW. *TR
Incident date: Apr 11, 2012
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THE TIMING CHAIN DAMAGED THE ENGINE, RENDERING IT INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE ENGINE AND ADVISED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000.
Incident date: Apr 4, 2012
AS I WAS ACCELERATING WHILE MERGING ONTO A HIGHWAY, AT APPROXIMATELY 55-60 MPH, IT FELT AS IF THE CAR LOST ALL POWER FROM THE DRIVE TRAIN. THE POWER REENGAGED ABOUT A SECOND LATER, AND OVER THE NEXT 5-10 SECONDS THE CAR LOST POWER/REENGAGED TWO MORE TIMES. NO WARNING LIGHTS WERE TRIGGERED ON THE DASH. I'VE TAKEN THE CAR INTO DEALERSHIP AND REFERENCED SERVICE BULLETIN NUMBER SIM12-02-11/NHTSA IT... Read more
Incident date: Apr 4, 2012
AS I WAS ACCELERATING WHILE MERGING ONTO A HIGHWAY, AT APPROXIMATELY 55-60 MPH, IT FELT AS IF THE CAR LOST ALL POWER FROM THE DRIVE TRAIN. THE POWER REENGAGED ABOUT A SECOND LATER, AND OVER THE NEXT 5-10 SECONDS THE CAR LOST POWER/REENGAGED TWO MORE TIMES. NO WARNING LIGHTS WERE TRIGGERED ON THE DASH. I'VE TAKEN THE CAR INTO DEALERSHIP AND REFERENCED SERVICE BULLETIN NUMBER SIM12-02-11/NHTSA IT... Read more
Incident date: Apr 4, 2012
AS I WAS ACCELERATING WHILE MERGING ONTO A HIGHWAY, AT APPROXIMATELY 55-60 MPH, IT FELT AS IF THE CAR LOST ALL POWER FROM THE DRIVE TRAIN. THE POWER REENGAGED ABOUT A SECOND LATER, AND OVER THE NEXT 5-10 SECONDS THE CAR LOST POWER/REENGAGED TWO MORE TIMES. NO WARNING LIGHTS WERE TRIGGERED ON THE DASH. I'VE TAKEN THE CAR INTO DEALERSHIP AND REFERENCED SERVICE BULLETIN NUMBER SIM12-02-11/NHTSA IT... Read more
Incident date: Mar 25, 2012
MY 2003 MINI COOPER (R50), WITH MANUAL SHIFT AND 83,567 MILES, WAS PARKED ON A CITY STREET WHEN A PASSERBY NOTICED SMOKE AND FIRE COMING OUT OF THE ENGINE AREA. THE FIRE DEPARTMENT WAS CALLED TO PUT THE FIRE OUT. THE TIME FROM THE CAR BEING PARKED UNTIL THE FLAMES WERE EXTINGUISHED IS ESTIMATED AT 10 TO 20 MINUTES. THE CAR WAS TOWED THE FOLLOWING MORNING TO A MINI DEALER SERVICE CENTER FOR DIAGNOS... Read more
Fire
Incident date: Mar 25, 2012
MY 2003 MINI COOPER (R50), WITH MANUAL SHIFT AND 83,567 MILES, WAS PARKED ON A CITY STREET WHEN A PASSERBY NOTICED SMOKE AND FIRE COMING OUT OF THE ENGINE AREA. THE FIRE DEPARTMENT WAS CALLED TO PUT THE FIRE OUT. THE TIME FROM THE CAR BEING PARKED UNTIL THE FLAMES WERE EXTINGUISHED IS ESTIMATED AT 10 TO 20 MINUTES. THE CAR WAS TOWED THE FOLLOWING MORNING TO A MINI DEALER SERVICE CENTER FOR DIAGNOS... Read more
Fire
Incident date: Apr 7, 2012
I BOUGHT THIS 2007 MINI COOPER S PRE OWNED ABOUT 1 MONTH AGO. THIS CAR HAD APPROX. 32000 MILES ON IT WHEN I PURCHASED IT. AFTER DRIVING THE CAR FOR A FEW DAYS I NOTICED A BURNING SMELL LIKE RUBBER OR PLASTIC. I COMPLAINED TO THE MAN WHO SOLD THIS CAR TO ME AND HE HAD THE TURBO WATER PUMP REPLACED THROUGH THE RECALL DUE TO OVERHEATING. HEAT IN THE MOTOR REACHING MORE THAN 225 DEGREES CAN DESTROY MA... Read more
Incident date: Mar 12, 2012
I BROUGHT MY MINI IN FOR THE ELECTRICAL WATER PUMP RECALL ISSUE AND I EXPLAINED THERE WAS A TICKING SOUND COMING FROM THE ENGINE COMPARTMENT AND TO PLEASE LET ME KNOW IF THERE WERE ANY ISSUES. THEY CALLED AND SAID IT WAS THE TIMING CHAIN AND THE COST WAS SUBSTANTIAL. THIS IS A LARGE PROBLEM WITH THIS VEHICLE AS I NOW KNOW AFTER SEEING NUMEROUS COMPLAINTS. PLEASE HAVE A RECALL ISSUED FOR THIS PR... Read more
Incident date: Apr 10, 2012
WHILE DRIVING APPROX 35 MPH MY MINI SUDDENLY FELT AS IF I HAD SEVERAL FLAT TIRES. I PULLED OVER AND CHECKED ALL MY TIRES. I HAD NO POWER STEERING, IT WAS EXTREMELY DIFFICULT TO STEER THE MINI. (I HAVE DRIVEN CARS IN THE PAST WITHOUT POWER STEERING) IT TOOK ALL MY STRENGTH TO DRIVE THE MINI TO MY DESTINATION. I TURNED OFF THE MINI AND CALLED MY HUSBAND. WHEN I RESTARTED THE MINI I HAD POWER ST... Read more
Incident date: Jun 8, 2011
AIR BAG WARNING LIGHT STAYS ILLUMINATED AFTER PASSENGER SEAT WAS MOVED. LIGHT WILL NOT TURN OFF. *TR
Incident date: Feb 1, 2012
ON COLD STARTS, IT HAS BECOME A DOCUMENTED ISSUE THAT 07-11 "S" MODELS HAVE AN ISSUE WITH A HORRIBLE RATTLE UPON STARTING. THIS CAN BECOME A CATASTROPHIC FAILURE FOR MANY PEOPLE WHO HAVE EXPERIENCED THIS ISSUE. THIS IS DUE TO A TENSIONING MECHANISM WHICH ALLOWS TOO MUCH TRAVEL IN THE TIMING CHAIN. THIS CAN ALLOW THE CHAIN TO JUMP OR BREAK WHICH CAN CAUSE A COMPLETE ENGINE FAILURE. THE FIX INVO... Read more
Incident date: Apr 3, 2012
RIGHT REAR LOWER TRAILING ARM BROKE WHILE DRIVING. THERE WAS NO IMPACT WITH ANY OBJECT, IT BROKE ON ITS OWN. *TR
Incident date: Mar 19, 2012
THE SRS LIGHT IS ON AND THE PASSENGER AIRBAG LIGHT IS ALSO ON EVEN WITH A PASSENGER SITTING IN THE SEAT. THIS IS A KNOWN ISSUE DUE TO BAD WIRING HARNESS UNDER THE SEATS BUT BMW, MINI IS REFUSING TO RECTIFY THE FAULTY PROBLEMS FOR 2005 AND 2006 MODELS OF THE 1ST GENERATION MINI COOPER. 2004 AND 2003 MINI COOPERS WERE HONORED WITH AN EXTENDED WARRANTY ON THE SRS SYSTEM FOR 150K MILES OR 10 YEARS. ... Read more
Incident date: Mar 19, 2012
THE SRS LIGHT IS ON AND THE PASSENGER AIRBAG LIGHT IS ALSO ON EVEN WITH A PASSENGER SITTING IN THE SEAT. THIS IS A KNOWN ISSUE DUE TO BAD WIRING HARNESS UNDER THE SEATS BUT BMW, MINI IS REFUSING TO RECTIFY THE FAULTY PROBLEMS FOR 2005 AND 2006 MODELS OF THE 1ST GENERATION MINI COOPER. 2004 AND 2003 MINI COOPERS WERE HONORED WITH AN EXTENDED WARRANTY ON THE SRS SYSTEM FOR 150K MILES OR 10 YEARS. ... Read more
Incident date: Apr 4, 2012
LOST POWER STEERING WHILE DRIVING MY 2005 MINI COOPER S. ALL OF A SUDDEN, HAVE NO POWER STEERING. VERY DIFFICULT TO STEER, BUT NOT IMPOSSIBLE. THANK GOD I WAS NOT IN A PLACE THAT THIS COULD HAVE CAUSED AN ACCIDENT. I NOTE THAT I CAN TURN OFF THE MOTOR, THEN TURN IT BACK ON AND THE STEERING IS OK FOR A FEW MINUTES, THEN GOES OUT AGAIN. I LOVE MY MINI COOPER, BUT THIS IS A SERIOUS SAFETY PROBLEM. I ... Read more
Incident date: Apr 7, 2012
I HAVE A 2008 MINI COOPER S THAT HAS A TIMING CHAIN ISSUE THAT SEEMS TO BE A PROBLEM FOR THIS MODEL ,AS I RESEARCHED THIS ISSUE FOUND THAT LOOKS LIKE A PRODUCTION ISSUE WHICH I BELIEVE SHOULD BE CORRECTED BY MINI/BMW. NOT EVERYONE HAS $2000.00 TO HAVE THIS FIXED,I HAVE 28K MILES WHICH I CONSIDER A FARELY NEW CAR STILL NOT FARE FOR US CONSUMER WHO SHELL OUT ALOT OF MONEY FOR A CAR WE BELIEVE TO BE... Read more
MINI
COOPER S CONVERTIBLE
(2010) - AIR BAGS
Apr 8, 2012
Incident date: Sep 15, 2010
THE AIRBAG "OFF" LIGHT COMES ON INTERMITTENTLY WHEN A PASSENGER IS IN THE SEAT. DEALER SAYS THERE IS NOTHING WRONG BUT PROBLEM PERSISTS. *TR
Incident date: Mar 1, 2012
I WAS UNABLE TO GET MY VEHICLE SMOGGED. THE OBD WAS NOT COMMUNICATING WITH SMOG MACHINE. TOOK IT TO DEALER AND FOUND THE POWER STEERING ELECTRICAL WAS CAUSING A SHORT CIRCUIT IN THE SYSTEM. *TR
Incident date: Mar 1, 2012
I WAS UNABLE TO GET MY VEHICLE SMOGGED. THE OBD WAS NOT COMMUNICATING WITH SMOG MACHINE. TOOK IT TO DEALER AND FOUND THE POWER STEERING ELECTRICAL WAS CAUSING A SHORT CIRCUIT IN THE SYSTEM. *TR
MINI
COOPER CONVERTIBLE
(2005) - STEERING
Apr 4, 2012
Incident date: Oct 15, 2010
WAS TRAVELING AT NEIGHBORHOOD SPEED, TURNED INTO DRIVEWAY AND POWER ASSIST ON THE STEERING FAILED. HAD I BEEN AT SPEED THIS WOULD HAVE RESULTED IN HITTING A TREE NEXT TOT HE DRIVEWAY. THE CAR WAS ESSENTIALLY UNSTEERABLE WITHOUT TREMENDOUS FORCE, A CONDITION COMPLETELY UNEXPECTED. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE PROBLEM WAS NO LONGER THERE, SO OBVIOUSLY AN ELECTRICAL PROBLEM. ... Read more
Incident date: Feb 13, 2012
TIMING CHAIN BROKE AT 80000K AFTER REPLACING TENSIONER AT 60000K FROM OIL LEAK. ALSO REPLACED WATER PUMP & THERMOSTAT DUE TO CAR OVERHEATING. NOW AT 82000K HAVE A BURNT OUT VALVE. BIG PROBLEMS ON MY MINI COOPER S '07. *TR
Incident date: Feb 13, 2012
TIMING CHAIN BROKE AT 80000K AFTER REPLACING TENSIONER AT 60000K FROM OIL LEAK. ALSO REPLACED WATER PUMP & THERMOSTAT DUE TO CAR OVERHEATING. NOW AT 82000K HAVE A BURNT OUT VALVE. BIG PROBLEMS ON MY MINI COOPER S '07. *TR
Incident date: Apr 2, 2012
SRS WARNING LIGHT REQUIRING OC3 MAT REPLACEMENT AT ONLY 60K MILES. PASSENGER AIR BAG WILL NOT DEPLOY IN CASE OF COLLISION. COST OF REPLACEMENT IS QUOTED AS $1374.83. *TR
Incident date: Dec 1, 2011
THE CRITICAL TIMING CHAIN FAILURE CAN LEAD TO PREMATURE ENGINE FAILURE. THIS IS A SAFETY ISSUE BECAUSE THE FAILING TIMING CHAIN CAN ALSO CAUSE THE MOTOR TO FAIL. THIS IN TURN LEADS TO A LACK OF POWER/ACCELERATION/MOVEMENT ENDANGERING THE DRIVER AND OTHER DRIVERS. CURRENTLY BMW/MINI HAS ACKNOWLEDGED THIS ISSUE HOWEVER HAS FAILED TO REPAIR OR REPLACE THE DEFECTED ITEM OUTSIDE OF THE WARRANTY PER... Read more
Incident date: Dec 1, 2011
THE CRITICAL TIMING CHAIN FAILURE CAN LEAD TO PREMATURE ENGINE FAILURE. THIS IS A SAFETY ISSUE BECAUSE THE FAILING TIMING CHAIN CAN ALSO CAUSE THE MOTOR TO FAIL. THIS IN TURN LEADS TO A LACK OF POWER/ACCELERATION/MOVEMENT ENDANGERING THE DRIVER AND OTHER DRIVERS. CURRENTLY BMW/MINI HAS ACKNOWLEDGED THIS ISSUE HOWEVER HAS FAILED TO REPAIR OR REPLACE THE DEFECTED ITEM OUTSIDE OF THE WARRANTY PER... Read more
Incident date: Apr 1, 2012
THE POWER STEERING WENT OUT JUST AFTER I PURCHASED IT. I SEE THAT THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM FOR NEARLY EVERY YEAR MODEL THAT THIS VEHICLE HAS BEEN PRODUCED FOR THE AMERICAN MARKET. I CALLED A LOCAL DEALERSHIP TO SEE IF THERE WAS A RECALL AND I STATED THAT MESSAGE BOARDS ONLINE WERE LOADED WITH ANGRY CUSTOMERS COMPLAINING ABOUT THE SAME THING. THEY REFUSED TO ADMIT THAT TH... Read more
Incident date: Jan 2, 2012
AIR BAG WARNING LAMP ILLUMINATED AS WELL AS "AIRBAG OFF" LIGHT ILLUMINATED. OCCURS WHEN PASSENGER IS AND IS NOT IN SEAT. AUDIO FOR SEATBELT OCCURS WHEN PASSENGER IS NOT IN SEAT. MINI DEALER REPAIRED INITIALLY AT ABOUT 30K MILES, OCCURRED AGAIN AT 48K MILES. *TR
Incident date: Mar 2, 2012
POWER STEERING FAILS WHEN ENGINE IS TURNED ON. ALSO OCCURS WHILE DRIVING. MECHANIC STATED THAT THE POWER STEERING PUMP FAILED. *TR
Incident date: Mar 3, 2012
TL* THE CONTACT OWNS A 2007 MINI COPPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V008000 (ENGINE AND ENGINE COOLING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS THE CONTACT WAS ADVISED THAT THE PARTS NEEDED FOR REPAIR WERE ON BACK ORDER UNTIL APRIL 13, 2012. THE CONTACT MADE AN APPOINTMENT FOR THE THAT DATE, BUT CONTINUED TO DRIVE THE VEHICLE. THE VEHICLE LATER STAL... Read more
Incident date: Apr 2, 2012
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 30 MPH. THE POWER STEERING WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE STEERING WHEEL HAD TO BE TURNED WITH EXTREME FORCE AS SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE INITIATED IN THE STEERING PU... Read more
Fire
Incident date: Oct 13, 2010
WENT DOWN A DIRT RODE TO MEET A CLIENT. POWERSTEERING WAS WORKING. MET WITH CLIENT, GOT BACK IN THE CAR, AND THE POWERSTEERING WAS NO LONGER WORKING. IT IS VERY DIFFICULT AND DANGEROUS TO DRIVE THIS CAR WHEN THERE IS NO POWERSTEERING. *TR
Incident date: Mar 1, 2012
PASSENGER SEAT OCCUPANCY SENSOR/MAT FAILED CAUSING AIRBAG "OFF" WARNING LIGHT AND POSSIBLY (CONFLICTING INFO FROM PUBLICLY-AVAILABLE SOURCES) TURNING OFF PASSENGER SEAT AIRBAG TRIGGERING FUNCTION. THE COST OF REPLACING THIS COMPONENT IS SUCH A LARGE PORTION OF THE AIRBAG SYSTEM PURCHASE PRICE AND THE FACT THAT IT MAY ALSO BE ESSENTIAL FOR THE SYSTEM'S PROPER FUNCTIONING, MAKE IT SEEM REASONABLE TH... Read more
Incident date: Mar 30, 2012
THE POWER STEERING FAILED DURING DRIVING AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. I HAD TO PULL OVER TO ACCESS HOW MUCH CONTROL I STILL HAD. THE CAR CONTINUED TO BE VERY DIFFICULT TO STEER BUT I WAS ABLE TO DRIVE HOME. *JS
Incident date: Mar 14, 2012
MY 2006 R53 ONLY HAS 40,000 MILES AND OUT OF NOWHERE THE STEERING BECAME PERIODICALLY STIFF. AFTER PERSISTING FOR 2 WEEKS, IT HAS BECOME INCREDIBLY HARD TO MOVE THE WHEEL AND THE PUMP SEEMS TO HAVE CUT OUT COMPLETELY. IT IS MUCH STIFFER THEN ANY CAR WITH MANUAL STEERING THAT I HAVE EVER TRIED, RENDERING MY MINI TOTALLY UNDRIVEABLE. SOMEHOW THE COOPER S IS NOT INCLUDED IN THE RECALL FROM TRANSPORT ... Read more
Incident date: Nov 15, 2011
THE STEERING PUMP FAILED ON THE FREEWAY. *JS