Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 6,381 complaints for MINI
Incident date: Jun 1, 2010
I HAVE HAD AN ISSUE WITH MY 07' MINI COOPER S ENGINE'S TIMING CHAIN SINCE 2010. THE TENSIONER BRACKETS FOR THE TIMING CHAIN THAT CAME WITH MY 07 MINI ARE MADE OUT OF PLASTIC AND BREAK EASILY, CAUSING THE TIMING BELT TO SLIP AND DAMAGE MY ENGINE. IT HAS CURRENTLY COST ME 1500 DOLLARS IN REPAIRS TO FIX THE ISSUE. THE REPAIR CAN ONLY BE A TEMPORARY FIX BECAUSE THE BRACKETS WERE SIMPLY REPLACED WITH T... Read more
Incident date: Aug 10, 2011
INTERMEDIATE POWER STEERING FAILURE , RAN OFF THE ROAD HIT A FENCE TO AVOID ON COMING CAR,THANK GOD I WAS NOT HURT ,WAS ON MY WAY TO WORK, AFTER 8 HRS AT WORK GOT IN IT STEERING WAS WORKIN ALMOST TO MY DRIVE WENT OUT AGAIN NEVER KNOW WHEN THIS WILL HAPPEN BUT HAPPENS QUITE OFTEN LATELY COME DRIVE IT WILL SCARE YOUR PANTS OFF. *TR
Crash
Incident date: Aug 10, 2011
INTERMEDIATE POWER STEERING FAILURE , RAN OFF THE ROAD HIT A FENCE TO AVOID ON COMING CAR,THANK GOD I WAS NOT HURT ,WAS ON MY WAY TO WORK, AFTER 8 HRS AT WORK GOT IN IT STEERING WAS WORKIN ALMOST TO MY DRIVE WENT OUT AGAIN NEVER KNOW WHEN THIS WILL HAPPEN BUT HAPPENS QUITE OFTEN LATELY COME DRIVE IT WILL SCARE YOUR PANTS OFF. *TR
Crash
Incident date: Aug 10, 2011
INTERMEDIATE POWER STEERING FAILURE , RAN OFF THE ROAD HIT A FENCE TO AVOID ON COMING CAR,THANK GOD I WAS NOT HURT ,WAS ON MY WAY TO WORK, AFTER 8 HRS AT WORK GOT IN IT STEERING WAS WORKIN ALMOST TO MY DRIVE WENT OUT AGAIN NEVER KNOW WHEN THIS WILL HAPPEN BUT HAPPENS QUITE OFTEN LATELY COME DRIVE IT WILL SCARE YOUR PANTS OFF. *TR
Crash
Incident date: May 30, 2012
ALL BULBS ARE GOOD BUT YET I HAVE NO BRAKE LIGHTS ARE TURNING SIGNALS TOP BRAKE LIGHT IS ALL I HAVE WHEN I TURN ON SIGNALS WINDOWS GO DOWN SUNROOF OPENS. *TR
Incident date: May 30, 2012
ALL BULBS ARE GOOD BUT YET I HAVE NO BRAKE LIGHTS ARE TURNING SIGNALS TOP BRAKE LIGHT IS ALL I HAVE WHEN I TURN ON SIGNALS WINDOWS GO DOWN SUNROOF OPENS. *TR
Incident date: May 30, 2012
ALL BULBS ARE GOOD BUT YET I HAVE NO BRAKE LIGHTS ARE TURNING SIGNALS TOP BRAKE LIGHT IS ALL I HAVE WHEN I TURN ON SIGNALS WINDOWS GO DOWN SUNROOF OPENS. *TR
Incident date: Jul 4, 2012
HINGE ON REAR HATCH BEGAN BENDING UNTIL DOOR WOULD NOT CLOSE AT ALL. FINALLY, THE HINGE FRACTURED AND THE WHOLE DOOR NEARLY FELL OFF OF THE VEHICLE, LEAVING THE VEHICLE IN AN UNSAFE AND UNDRIVABLE CONDITION BECAUSE THE HATCH WAS NOW HANGING OVER THE REAR BUMPER BY ONLY ONE HINGE. THESE EVENTS OCCURRED OVER THE COURSE OF TWO DAYS AND WITH VERY LITTLE WARNING. *TR
Incident date: Jul 7, 2010
POWER STEERING HAS BEEN GOING IN AND OUT FOR 3 YEARS, GETTING WORSE. *TR
Incident date: Jul 5, 2012
POWER STEERING IS LOSS IS RANDOM, ONCE STEERING IS LOST AFTER TURNING OFF AND CAR COOLS IT WORKS AGAIN. LEADING ME TO BELIEVE THAT THE CAUSE OF THE PROBLEM IS IN THE UNIT'S DESIGN. HESITANT TO SPEND UPWARDS OF $800 (IN PARTS) TO REPLACE WHEN IT MAY NOT SOLVE THE PROBLEM. MANUFACTURER SHOULD INVESTIGATE AND ISSUE RECALL DUE TO TREMENDOUS COMPLAINTS ON SIMILAR FAILURES AND NOT SOLUTION IS AVAILAB... Read more
Incident date: Nov 29, 2005
I SLOWED DOWN FROM APPROXIMATELY 40MPH TO 35MPH AS I ENTERED A SHOPPING MALL PARKING LOT FROM THE MAIN STREET WHEN THE POWER STEERING FAILED. IT WAS ALMOST LIKE THE STEERING WHEEL WAS LOCKED UP OR SHUT OFF. I IMMEDIATELY TURNED OFF THE ENGINE AND COASTED TO A SAFE STOP BARELY MISSING PARKED CARS. SIMILAR SITUATIONS OCCURRED INTERMITTENTLY AND SPORADICALLY WITH NO RECOGNIZABLE PATTERN THROUGHOUT... Read more
Incident date: Sep 1, 2011
DRIVING AROUND A CORNER, POWER STEERING DROPPED OUT. RESTARTING SOLVED THE PROBLEM. HAS OCCURRED OCCASIONALLY SINCE THEN. ALSO, OCCASIONALLY THE PUMP CONTINUES AFTER THE CAR STOPS. SEEMS RELATED TO EA11005. *JS
Incident date: Jul 1, 2006
MY WIFE HAS BEEN COMPLAINING OF INTERMITTENT LOSS OF POWER ASSIST. I DRIVE HER CAR VERY LITTLE HOWEVER I RECENTLY HAD THE PROBLEM HAPPEN TO ME. ONE OF MY HOBBIES IS SPORT CAR RACING (MOST RECENTLY AT SUMMIT POINT RACEWAY IN WV) SO I DO EXPECT THE UNEXPECTED HOWEVER IT IS SO INTERMITTENT IT IS OFTEN FORGOTTEN. IT WILL BE FINE FOR WEEKS THEN IT HAPPENS AGAIN. THOUSANDS OF REPORTS IN THE UK AND CANAD... Read more
Incident date: Jul 1, 2006
MY WIFE HAS BEEN COMPLAINING OF INTERMITTENT LOSS OF POWER ASSIST. I DRIVE HER CAR VERY LITTLE HOWEVER I RECENTLY HAD THE PROBLEM HAPPEN TO ME. ONE OF MY HOBBIES IS SPORT CAR RACING (MOST RECENTLY AT SUMMIT POINT RACEWAY IN WV) SO I DO EXPECT THE UNEXPECTED HOWEVER IT IS SO INTERMITTENT IT IS OFTEN FORGOTTEN. IT WILL BE FINE FOR WEEKS THEN IT HAPPENS AGAIN. THOUSANDS OF REPORTS IN THE UK AND CANAD... Read more
Incident date: Jun 29, 2012
THE POWER STEERING STOPPED OPERATING AS WE WERE MAKING A 90 DEGREE TURN AT AN INTERSECTION. WE WERE ABLE TO PULL OVER AND TURN OFF THE ENGINE. WE CHECKED THE POWER STEERING FLUID LEVEL, AND FOUND IT WAS IN THE PROPER RANGE. AFTER A SHORT WAIT WE RESTARTED THE CAN AND THE POWER STEERING SEEMED TO BE OPERATING. *TR
Incident date: Jun 25, 2012
MY CAR STARTED MAKING A WEIRD NOISE IN THE FRONT OF THE CAR NEAR THE ENGINE WHEN I TURNED IT ON. THEN IT CONTINUED TO MAKE THE LOUD NOISE AS I DROVE. I TOOK THE CAR TO THE DEALER AND THEY SAID THE TIMING CHAIN STRETCHED AND CAUSED THE GUIDE RAIL TO BREAK, WHICH FELL INTO THE OIL PAN. THE DEALER SAID I WAS LUCKY MY ENGINE DIDN'T LOOK UP WHILE I WAS ON THE HIGHWAY. THIS WAS A $2100 FIX ON A 4 YE... Read more
Incident date: Jun 22, 2012
POWER ASSIST PUMP FAILURE. *TR
Incident date: Jun 21, 2012
THE CAR SUDDENLY WOULD NOT ACCELERATE AFTER STOPPING AT A STOP SIGN, A VERY SERIOUS SITUATION. THE MOTOR WAS RUNNING, HOWEVER, THE CAR WOULD NOT MOVE. I HAD THE CAR TOWED TO THE DEALER WHO INFORMED US TODAY THAT THE CVT (TRANSMISSION) HAD TO BE REPLACED AT A COST OF $7000. WE ARE AWARE THAT THERE ARE NUMEROUS COMPLAINTS ON LINE REGARDING MINI COOPER CVT POWER TRAINS IN 2002 - 2006 MINI'S AND THAT... Read more
Incident date: Jun 28, 2012
WHILE I WAS DRIVING MINI 2003 (ODO: 74K) ON I-90 HIGHWAY AT 70MPH, SUDDENLY THE POWER STEERING WHEEL STOPPED WORKING ON JUNE 28, 2012. I BARELY MADE TO EXIT FROM THE HIGHWAY, AND GOT HOME. NEXT DAY, THE CAR WAS SENT TO THE BMW-MINI DEALERSHIP, AND ASSESSED THE FAILURE OF POWER STEERING PUMP. THEY KNOW THIS HAPPENS FREQUENTLY WITH MINI, BUT IT WAS NOT COVERED BY MANUFACTURERS. THE ONLY OPTION WA... Read more
Incident date: Jun 28, 2012
WHILE I WAS DRIVING MINI 2003 (ODO: 74K) ON I-90 HIGHWAY AT 70MPH, SUDDENLY THE POWER STEERING WHEEL STOPPED WORKING ON JUNE 28, 2012. I BARELY MADE TO EXIT FROM THE HIGHWAY, AND GOT HOME. NEXT DAY, THE CAR WAS SENT TO THE BMW-MINI DEALERSHIP, AND ASSESSED THE FAILURE OF POWER STEERING PUMP. THEY KNOW THIS HAPPENS FREQUENTLY WITH MINI, BUT IT WAS NOT COVERED BY MANUFACTURERS. THE ONLY OPTION WA... Read more
Incident date: Dec 15, 2011
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE'S TEMPERATURE STARTED TO INCREASE AND THE TEMPERATURE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE THERMOSTAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE... Read more
Incident date: Jun 9, 2010
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER AIR BAG OFF INDICATOR ILLUMINATED WITH AN OCCUPANT POSITIONED IN THE SEAT. IN ADDITION, THE FAILURE WOULD OCCUR EVEN WHEN AN OCCUPANT WAS NOT PRESENT IN THE FRONT SEAT. THE ILLUMINATION NO LONGER CONTINUED WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DE... Read more
Incident date: Jun 14, 2011
THE STEERING WHEEL LOCKS. IT FIRST BEGAN LOCKING WHEN I TURNED IT ON. I DIDN'T THINK ANYTHING OF IT SINCE IT UNLOCKED A MINUTE LATER. THEN A MONTH LATER IT HAPPENED AGAIN. IT STARTED TO HAPPEN ONCE A MONTH AND JUST LIKE THE FIRST TIME IT UNLOCKED. HOWEVER, AS OF LAST MONTH IT HAS JUST LOCKED AND WON'T UNLOCK. THE 2004 AND 2005 HAD RECALL ON THE STEERING WHEEL. I FEEL THAT 2006 HAS THE SAME ISSUE. ... Read more
Incident date: Nov 17, 2011
I STOPPED AT A GROCERY STORE ON THE WAY HOME FROM WORK AT APPROX. 6:30 PM ON 11/17/11. I PARKED THE CAR, TURNED OFF THE IGNITION AND LOCKED IT. WHEN I EXITED THE STORE APPROXIMATELY 13-15 MINUTES LATER, I FOUND THE CAR A SMOLDERING SHELL SURROUNDED BY FIREFIGHTERS. IT APPEARED TO HAVE SPONTANEOUSLY GONE UP IN FLAMES. FIREFIGHTERS COULD NOT DETERMINE A CAUSE. THERE WAS NO INDICATION OF ANY PR... Read more
Fire
Incident date: Nov 17, 2011
I STOPPED AT A GROCERY STORE ON THE WAY HOME FROM WORK AT APPROX. 6:30 PM ON 11/17/11. I PARKED THE CAR, TURNED OFF THE IGNITION AND LOCKED IT. WHEN I EXITED THE STORE APPROXIMATELY 13-15 MINUTES LATER, I FOUND THE CAR A SMOLDERING SHELL SURROUNDED BY FIREFIGHTERS. IT APPEARED TO HAVE SPONTANEOUSLY GONE UP IN FLAMES. FIREFIGHTERS COULD NOT DETERMINE A CAUSE. THERE WAS NO INDICATION OF ANY PR... Read more
Fire
Incident date: Jun 23, 2012
MINI COOPER 2007 - RATTLES WHEN COLD. TOOK THE CAR TO THE DEALER. FELT TO BE A PROBLEM WITH THE TIMING CHAIN. I DID SOME RESEARCH. IT'S A KNOWN PROBLEM AND CAN LEAD TO THE ENGINE SEIZING DURING DRIVING. IT'S A SAFETY ISSUE THAT MINI IS WELL AWARE OF. MY CAR ONLY HAS 40,000 MILES ON IT. THE REPAIR WOULD COST ~$2500. IF I DON'T REPAIR IT, I WORRY ABOUT THE ENGINE FAILING WHILE I'M ON THE HIG... Read more
Incident date: Jun 1, 2012
THE VEHICLE HAD BEEN ACTING STRANGE FOR THE LAST COUPLE OF MONTHS, THE STEERING WOULD BECOME HEAVY AT TIMES, AND ON THE OTHER OCCASIONS WOULD WORK JUST FINE. A TRIP TO THE DEALERSHIP REVEALED THAT THE POWER STEERING PUMP HAD FAILED. THIS SEEMS LIKE A KNOWN ISSUE WITH MOST OF THE 2004 MINI COOPERS, A DEFECTIVE PART WAS PUT INTO THE CAR WHILE MANUFACTING. MINI IS NOT TAKING ANY RESPONSIBILITY OF IT,... Read more
Incident date: Jun 1, 2012
THE VEHICLE HAD BEEN ACTING STRANGE FOR THE LAST COUPLE OF MONTHS, THE STEERING WOULD BECOME HEAVY AT TIMES, AND ON THE OTHER OCCASIONS WOULD WORK JUST FINE. A TRIP TO THE DEALERSHIP REVEALED THAT THE POWER STEERING PUMP HAD FAILED. THIS SEEMS LIKE A KNOWN ISSUE WITH MOST OF THE 2004 MINI COOPERS, A DEFECTIVE PART WAS PUT INTO THE CAR WHILE MANUFACTING. MINI IS NOT TAKING ANY RESPONSIBILITY OF IT,... Read more
Incident date: Jun 5, 2012
I PURCHASED THIS VEHICLE ABOUT A MONTH AGO IN A PRIVATE SALE. A FEW WEEKS AGO, THE MINI DEVELOPED A STRONG POWER STEERING WHINE. THIS IS NOT THE ELECTRICAL BUZZING NOISE TYPICAL OF THESE MODELS BUT A NOISE HEARD ABOVE THE ENGINE AT ALL SPEEDS OR IN NEUTRAL REGARDLESS OF WHETHER YOU TURN THE WHEEL. SEVERAL DAYS AGO, THE STEERING BEGAN TO STIFFEN UP ESPECIALLY WHEN PARKING. YESTERDAY, IT FAILED ... Read more
Incident date: Jun 1, 2010
POWER STEERING FAILED, MAKING IT VERY DIFFICULT TO STEER. NEARLY IMPOSSIBLE TO TURN WHEEL WHILE STOPPED. MY WIFE CAN BARELY DRIVE THE CAR. FROM RESEARCHING THIS SITE AND OTHER SITES, MY SITUATION SEEMS TO BE THE SAME AS THOUSANDS OF OTHERS, AND I WOULD LIKE MY NAME TO BE ADDED TO THE CURRENT INVESTIGATION. *TT
Incident date: May 2, 2012
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT WAS TRAVELING 60 MPH WHEN ALL OF THE LIGHTS ALONG THE DASHBOARD ILLUMINATED AND THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE TACHOMETER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEA... Read more
Incident date: May 2, 2012
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT WAS TRAVELING 60 MPH WHEN ALL OF THE LIGHTS ALONG THE DASHBOARD ILLUMINATED AND THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE TACHOMETER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEA... Read more
MINI
COOPER S COUNTRYMAN
(2011) - POWER TRAIN
Jun 21, 2012
Incident date: May 21, 2012
2011 MINI COUNTRYMAN S ALL4 MANUAL TRANSMISSION AFTER REPEATED INCIDENTS OF THE CLUTCH "SMOKING" UNDER HEAVY USE, AND REPORTING SAID INCIDENTS TO THE DEALER, AND HAVING THE DEALER INSPECT THE CAR AND CLAIM ALL WAS FINE, THE CLUTCH FINALLY WORE DOWN SUFFICIENTLY AND REQUIRED REPLACEMENT AT ONLY 4965 MILES. WE ARE VERY EXPERIENCED DRIVERS OF MANUAL TRANSMISSIONS AND DID NOT ABUSE THE CLUTCH IN ANY ... Read more
Incident date: Jun 18, 2012
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE FAILED. THE CONTACT STATED THAT THE AIR CONDITION WAS ON AND BEGAN TO BLOW OUT WARM AIR. THE CONTACT ALSO STATED THAT THE ENGINE BEGAN TO SHAKE SO HE PULLED THE VEHICLE OVER. UPON LOOKING UNDER THE HOOD, THE CONTACT NOTICED THAT THERE WAS OIL SPILLED EVERYWHERE. THE CHECK ENGINE LIGHT WAS ILLUMINATED ... Read more
Incident date: Jun 15, 2012
TOOK MY CAR INTO THE MINI DEALER TODAY DUE TO THE FACT THAT IT WAS IDLING LOW, SOUNDED LIKE A DIESEL WHEN IT TURNED ON AND MADE A KNOCKING NOISE. MINI LET ME KNOW THAT IT WAS IN FACT MY TIMING CHAIN AND TENSIONER SYSTEM THAT WAS MAKING THIS SOUND AND NEEDED TO BE REPLACED. IF IT HAD NOT BEEN REPLACED, I COULD HAVE EXPERIENCED COMPLETE ENGINE FAILURE. MY MINI IS NOT THE ONLY ONE THAT HAS HAD THIS P... Read more
MINI
COOPER CLUBMAN
(2010) - ENGINE
Jun 19, 2012
Incident date: Jun 15, 2012
I WAS DRIVING ON THE FREEWAY WHEN THE OIL LIGHT CAME ON, I CALLED THE DEALER WITHIN SECONDS AND ASKED THEM IF THIS WAS A CONCERN. THEY SAID TO DRIVE IT IN IT WAS PROBABLY JUST THE OIL LEVEL NEEDING TOPPED OUT. I CONTINUED FOR ABOUT A MILE WHEN THE ENGINE LIGHT CAME ON. I PULLED OFF AT THE NEXT EXIT AND CALLED THEM BACK. THE AGAIN SAID TO BRING IT IN. I WALKED AROUND THE CAR BEFORE PROCEEDING AND N... Read more
MINI
COOPER CLUBMAN
(2010) - POWER TRAIN
Jun 19, 2012
Incident date: Jun 15, 2012
I WAS DRIVING ON THE FREEWAY WHEN THE OIL LIGHT CAME ON, I CALLED THE DEALER WITHIN SECONDS AND ASKED THEM IF THIS WAS A CONCERN. THEY SAID TO DRIVE IT IN IT WAS PROBABLY JUST THE OIL LEVEL NEEDING TOPPED OUT. I CONTINUED FOR ABOUT A MILE WHEN THE ENGINE LIGHT CAME ON. I PULLED OFF AT THE NEXT EXIT AND CALLED THEM BACK. THE AGAIN SAID TO BRING IT IN. I WALKED AROUND THE CAR BEFORE PROCEEDING AND N... Read more
Incident date: Jun 13, 2012
TL* THE CONTACT OWNS A 2004 MINI COOPER CV. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED, WITHOUT WARNING, WHILE MAKING A TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Incident date: Jun 17, 2012
UNFASTENED SEAT BELT WARNING LIGHT STAYS ON AND AIRBAG OFF INDICATOR STAYS LIT AT ALL TIMES, WITH OR WITHOUT A PASSENGER RIDING IN THE SEAT NO MATTER THE WEIGHT OF THE PASSENGER. UNFASTENED SEAT BELT WARNING BELL/DING DOES NOT CHIME. *TR
Incident date: Jun 17, 2012
UNFASTENED SEAT BELT WARNING LIGHT STAYS ON AND AIRBAG OFF INDICATOR STAYS LIT AT ALL TIMES, WITH OR WITHOUT A PASSENGER RIDING IN THE SEAT NO MATTER THE WEIGHT OF THE PASSENGER. UNFASTENED SEAT BELT WARNING BELL/DING DOES NOT CHIME. *TR
Incident date: Feb 14, 2012
MY PASSENGER AIR BAG LIGHT CONTINUES TO GO ON AND OFF AT RANDOM INTERVALS (IE. REGARDLESS OF SOMEONE BEING IN THE SEAT, DRIVING CONDITIONS, ETC). THIS STARTED ONE DAY WHEN I TURNED MY VEHICLE ON AFTER NORMAL OPERATIONS. THIS IS A WELL DOCUMENTED PROBLEM WITH MINI COOPERS MADE AFTER 2005, THERE SHOULD BE A RECALL FOR THIS SAFETY PROBLEM. *JB
Incident date: Jun 11, 2012
AUTOMATIC TRANSMISSION IN 2004 MINI COOPER FAILURE AT 98K MILES. COST TO REBUILD QUOTED AT $5K-$8K. *JB
Incident date: Jun 14, 2012
AIR BAG LIGHT KEEPS COMING ON DUE TO FAULTY OC SENSORS, AND FAULTY OC SENSOR CONNECTORS. MINI USA REFUSED EXTENDED WARRANTY ON SENSOR, OR RECALL WHILE PASSENGER SAFETY IS IN JEOPARDY. THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ... Read more
Incident date: Jun 14, 2012
AIR BAG LIGHT KEEPS COMING ON DUE TO FAULTY OC SENSORS, AND FAULTY OC SENSOR CONNECTORS. MINI USA REFUSED EXTENDED WARRANTY ON SENSOR, OR RECALL WHILE PASSENGER SAFETY IS IN JEOPARDY. THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR WOULD NOT OPEN MANUALLY OR WITH A KEY FOB FROM INSIDE THE VEHICLE. SHE WAS ONLY ABLE TO OPEN THE DOOR BY OPENING THE WINDOW AND USING THE DOOR HANDLE FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFER... Read more
Incident date: May 31, 2012
SUDDEN LOSS OF ALL STEERING ASSIST AT SPEED, RESULTING IN ALARMING LOSS OF CONTROL OF VEHICLE. *TR
Incident date: Jun 10, 2012
MY MINI COOPER INTERMITTENTLY, WITHOUT WARNING BECOMES VERY DIFFICULT TO STEER. POWER STEERING FAILED ROUNDING A CORNER ON THE FREEWAY, NEARLY RESULTING IN A HIGH SPEED CRASH. *TR
Incident date: Jun 12, 2012
ON 6/12/12 I WAS DRIVING MY CAR TOWARDS MY SMALL NEIGHBORHOOD AT SPEED OF 10-15 MILES AN HOUR. FOR NO APPARENT REASON THE STEERING WHEEL FELT AS IF IT WAS LOCKED IN PLACE. WITH ALL MY FORCE I HAD TO PULL OVER TO THE SIDE. I HAD THE CAR CHECKED AND CONFIRMED THAT THE HYDRAULIC POWER STEERING PUMP HAS FAILED. THERE WAS NO SERVICE ENGINE LIGHT ON OR ANY WARNINGS WHAT SO EVER, THE POWER STEERING P... Read more
Incident date: May 31, 2012
TL* THE CONTACT OWNS A 2007 MINI MINI COOPER S. THE CONTACT WAS TRAVELING 55 MPH WHEN THE CONTACT TRAVELED OVER A SLICK AREA IN THE ASPHALT. THE CONTACT LOST CONTROL OF THE VEHICLE, ROLLED OVER AND CRASHED INTO A DITCH UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE CONTACTED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND THE... Read more
Crash
Incident date: Jun 4, 2012
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT HEARD A BANGING NOISE COMING FROM UNDER THE VEHICLE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE W... Read more